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Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual

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    							@initem DVX In
    SYSTEM PARAMETERS PROGRAMMINGDigital Key Telephone System
    710.2SYSTEM FEATURES PROGRAM-
    MlNG
    Programming StepsDescriptionIf the system is in the programming mode,
    continue using the program codes. If starting toprogram here, enter the programming mode.
    Refer to Sec. 700.2, Program Mode Entry (Key
    Station)
    If any System Features are to be changed:1. Press FLASH and dial (051. The following
    message is shown on the display phone:This section describes the procedures and
    steps necessary to program System Features.
    The buttons on the digital terminal are defined
    as shown below when entering the System 
    Fea-
    -tures programming area.
    cri OVERRIDE ARN1HOLD11EXTERNAL11EXECUTIVE1
    1  1  PREFERENCE 1 1  YIGHTRlNG 1 1 ,OVERRIDE 1
    ~~~~
    mmE=
    WKiij,..;;,..;FLEX
    PROG CODE 
    BTNFUNCTIONDEFAULTCUSTOMER
    DATA
    FLASH05 1
    Attendant OverrideDisabled
    710-12Issue 1, February 1994 
    						
    							infxnitem DVX I’Digital Key Telephone System
    SYSTEM PARAMETERS PROGRAMMING
    SYSTEM FEATURES (Cont’d)
    M. Handset Receiver Gain
    Programming StepsIf Handset Receiver Gain feature is to be en-
    abled:1. Press the HANDSET RECEIVER GAIN
    flexible button (Button # 13). This feature
    will toggle on and off with each depression,and the display will update with each de-
    pression.l LED on = Handset Receiver Gain is en-
    abled
    l LED off = Handset Receiver Gain is dis-
    abled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.Description
    The Handset Receiver Gain adjustment featureprovides the user with a flexible button that
    allows the user to increase/decrease the re-
    ceiver volume on his handset while on a CO call
    or intercom call.While on a CO or intercom call, the user can
    depress the Handset Receiver Gain button. Thisflex button LED will illuminate. The user can
    then dial a number from O-9, where 0 is the
    minimum setting and 9 is the maximum set-
    ting. If the user wishes, he can depress his [#I
    digit to Increment his volume, one setting at a
    time, or his 
    [++I digit to decrrease his volume, one
    setting at a time. The top line of the LCD display
    will display his present volume setting while theflex button is active. The user then depresses
    his flex button a second time when he has
    completed setting his volume and the LCD dis-play will return to the normal CO or intercom
    display and the flex button LED will extinguish.l
    A flex button can be programmed to decreasethe Handset Receiver Gain using the code
    [638]+[%].l Another flex button can be programmed to
    increase the Handset Receiver Gain using
    the code 
    [638]+[#].l
    A flex button can also be programmed to havea certain volume setting using the code
    [638]+[ 1 thm 91.
    Default: By default, the Handset Receiver Gain
    feature is disabled.Issue 1, February 1994
    710-19 
    						
    							SYSTEM PARAMET
    ERS PROGIUUHMING
    infinitem DVX I’Digital Key Telephone System
    SYSTEM FEATURES (Cont’d)
    N.Call Qualifier Tone Option
    Programming Steps
    If the Call Qualifier Confirmation Tone is to be
    enabled:1. Press the CALL QUALIFIER TONE OP-
    TION flexible button (Button # 14). This
    feature will toggle on and off with each
    depression, and the display will update
    with each depression.l LED on = Confirmation tone is enabled
    l LED off = Confirmation tone is disabled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.DescriptionThis feature provides a means for an agent to
    enter codes on ACD type calls that identify thecall. This feature provides up to four digits for
    the ACD SMDR reporting function which are
    compatible with the Basic ACD software pack-
    age. This feature will permit up to 12-digits to
    be entered, however, only the first four digits
    are provided for in the SMDR record.
    Default: By default, the Call Qualification Con-
    firmation tone is disabled.
    7 10-20Issue 1, February 1994 
    						
    							infznitem DVX I’Digital Key Telephone System
    SYSTEM PARAMETERS PROGRAMMING
    SYSTEM FEATURES (Cont’d)
    k Attendant Override
    Programming Steps
    If this feature is to be changed:
    1.Press the A’ITN OVERRIDE flexible button
    (Button # 1). This feature will toggle on andoff with each depression, and the display
    will update with each depression.l
    LED off = Attendant Override is disabledl
    LED on = Attendant Override is enabled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.B. Hold Preference
    Programming Steps
    If this feature is to be changed:1. Press the HOLD PREF flexible button
    (Button #2). This feature will toggle on andoff with each depression, and the display
    will update with each depression.l LED off = Exclusive Hold is preferred
    l LED on = System Hold is preferred
    s2.Press the HOLD button to save the entry.
    Confirmation tone is heard.DescriptionWhen this feature is enabled, it allows the at-
    tendant to override a busy station or a station
    in DND.
    Default: By default, Attendant Override is dis-
    abled.Related Programming: Refer to Sec. 710.5,
    Attendant Station Assignment for designating
    a station as an Attendant.Attendant override 
    will function ONLYwhen the Attendant station is assigned a
    j&x button assigned us Attendant Override.
    Description
    The system may be programmed to have either
    Exclusive or System Hold preferred. If Exclusive
    Hold is preferred, the user will press the HOLDbutton once for Exclusive Hold and twice for
    System Hold. If System Hold is preferred, the
    user will press the HOLD button once for Sys-
    tem Hold and twice for Exclusive Hold.
    Refer to System Timer programming for recall
    times for both System and Exclusive Hold.
    Default: By default, Hold Preference is SystemHold.
    Related Programming: Refer to Sec. 710.1,
    System Timers for the System Hold Recall
    Timer and Exclusive Hold Recall Timer.Issue 1, February 1994
    710-13 
    						
    							SYSTEM PARAMETERS PROGRAMMINGinfinite” DVX 
    I’Digital Key Telephone System
    SYSTEM FEATURES (Cont’d)
    C. External Night 
    Ring
    Programming Steps
    If this feature is to be changed:
    1.Press the EXT NIGHTRING flexible button
    (Button 
    #3). This feature will toggle on andoff with each depression, and the display
    will update with each depression.l LED off = Ext. Night Ring is disabled
    l LED on = Ext. Night Ring is enabled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.
    D.Executive Override Warning Tone
    Programming Steps
    If this feature is to be changed:
    1.Press the EXEC OVER WARN TONE flex-
    ible button (Button 
    #4). This feature will
    toggle on and off with each depression,
    and the display will update with each de-
    pression.l LED off = Executive Override Tone dis-
    abled
    l LED on = Executive Override Tone en-
    abled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.
    s
    DescriptionWhen this feature is set to yes, it activates
    external night ring which produces a tone thatis sent over all external page groups. When
    outside lines are marked DNA, ringing will ac-tivate a tone over external paging when an
    incoming call occurs on those lines during
    night service.
    Default: By default, External Night Ring is dis-
    abled.Related Programming: Refer to Sec. 710.9,
    Relay/Sensor Programming; Refer to Sec.
    720.1, CO Line Programming for assigning UNA
    status to a CO Line(s).
    *
    Description
    A Station programmable option allows stationsto be designated as “Executive” stations with
    the ability to override and “barge-in” on other
    keysets engaged in conversation on a CO line.
    Prior to actual cut through of the third party, a
    warning tone is presented to all parties notify-
    ing them of the “barge-in”.
    This 
    warning tone however is a programmableoption, on a system wide basis, that either
    enables or disables the tone. When the tone isdisabled no audible signal is presented to the
    parties to signal the “barge-m”.CAUTION:
    Default: By default, Executive Override 
    Wam-
    ing Tone is enabled.Related Programming: Refer to Sec. 730.1,
    Executive Override.
    710-14Issue 1, February 1994 
    						
    							infkitem DVX InDigital Key Telephone System
    SYSTEM PARAMETERS PROGRAMMING
    SYSTEM FEATURES (Cont’d)
    E. Page Warning Tone
    Programming Steps
    If this feature is to be changed:
    1.Press the PAGE WARN TONE flexible but-
    ton (Button #5). This feature will toggle onand off with each depression, and the
    display will update with each depression.l
    LED on = Page Warning Tone is enabledl
    LED off = Page Warning Tone is disabled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.DescriptionDetermines whether a page warning tone will
    be sounded over the Key Telephone speakers orexternal paging speakers, prior to a page an-
    nouncement.Default: By default, Page Warning Tone is en-
    abled.Related Programming: Refer to Sec. 730.1,
    Station Attributes Programming for Paging Ac-
    cess and Page Group Assignments.F. Background Music Channel
    Programming Steps
    If Background Music is to be enabled/disabled:1. Press the BACKGROUND MUSIC flexible
    button (Button #6). This feature will toggleon and off with each depression, and the
    display will update with each depression.l LED on = Background Music is enabled
    l
    LED off = Background Music is disabled
    2.Press the HOLD button to save the entry.
    wConfirmation tone is heard.DescriptionThe system can be programmed to allow sta-
    tions to activate Background Music at their
    stations, in addition to Music-On-Hold. A mu-
    sic source must be connected to the BGM/MOH
    connector on the CPU.Default: By default, the Background Music
    channel is enabled.Related Programming: Refer to Sec. 710.2,
    System Features Programming, Music On Hold
    for the Music-On-Hold assignment.Issue 1, February 1994
    710-15 
    						
    							infinitem DVX I’
    SYSTEM PARAMETERS PROGRAlVIMINGDigital Key Telephone System
    SYSTEM FEATURES (Cont’d)
    G. LCR Enable
    Programming Steps
    If this feature is to be assigned:1. Press the LCR ENABLE flexible button
    (Button #7). This feature will toggle on andoff with each depression, and the display
    will update with each depression.l LED on = LCR is enabled
    l LED off = LCR is disabled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.H. Account Codes 
    - Forced
    Programming Steps1. Press ACCOUNT CODES flexible button
    (Button #8) to determine whether the useof Account Codes will be forced or op-
    tional. This feature will toggle on and off
    with each depression, and the display will
    update with each depression.l LED ON = Account Codes are forced
    l LED OFF = Account Codes are optional
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.DescriptionIf Least Cost Routing is to be used, it must be
    enabled here. Before enabling LCR, refer to theLeast Cost Routing section and programming
    tables (Appendix A). When the tables have all
    been programmed, you may then enable LCR
    for the system. After system initialization, a
    default LCR database is loaded into the LCR
    section of memory. Refer to Figure 775-8 DB
    Printout of LCR Default.Default: By default, LCR is disabled.
    Related Programming: Refer to Sec. 765.1,
    LCR Tables Programming.I
    Description
    The system can force the use of account codes
    on all restricted calls.
    If forced account code option is enabled, then astations Class of Service is upgraded to day
    COSl, night COSl, when the account code is
    entered.If forced account code option is disabled, then
    a stations Class of Service is not upgraded butthe account code continues to be part of the
    SMDR record.
    Default: By default, the use of account codes isnot forced but optional.
    Related Progr
    amming:Refer to Sec. 710.12,
    SMDR Progr
    amming to enable SMDR in order
    for the account code to be included as part of
    the SMDR record.
    710-16Issue 1, February 1994 
    						
    							inflnitem DVX I’
    Digital Key Telephone SystemSYSTEM PARAMETERS PROGRAMMlNG
    SYSTEM FEATURE!3 (Cont’d)
    I.Group Listening
    Programming Steps
    If Group Listening is to be assigned:
    1.Press the GROUP LISTENING flexible but-
    ton (Button 
    #9). This feature will toggle onand off with each depression, and the
    display will update with each depression.l LED on = Group Listening is enabled
    l LED off = Group Listening is disabled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.J. 
    Idle Speaker Mode
    Programming Steps
    If the speaker mode needs to be assigned.1. Press the IDLE SPEAKER MODE flexible
    button (Button # 10). This feature will tog-gle on and off with each depression, and
    the display will update with each depres-
    sion.l LED on = 1st digit dialed is heard.
    l LED off = 1st digit dialed is muted.
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.Description
    All digital key terminals have built-in speaker-
    phones. Station users may use the speaker to
    monitor a call while using the handset to con-
    verse with the outside party. This enables otherpeople in the room to listen to both parties in
    the conversation. Group listening is not avail-
    able when the station is in the headset mode.Default: By default, Group Listening is dis-
    abled.
    DescriptionThis feature allows the system to determine
    whether the first digit dialed is heard over the
    digital key terminal speaker. This feature can
    be allowed or denied on a system-wide basis in
    programming.Default: By default, idle speaker mode is dis-
    abled.Issue 1, February 1994
    710-17 
    						
    							SYSTEM PARAMETERS PROGWWIMING
    infinitem DVX InDigital Key Telephone System
    SYSTEM FEATURE!3 (Cont ‘d)K.
    Call Cost Display Feature
    Programming Steps
    If Call Cost Display Feature is to be enabled:1. Press the CALL COST DISPLAY flexible
    button (Button # 11). This feature will tog-gle on and off with each depression, and
    the display will update with each depres-
    sion.l LED on = Call Cost Display is enabled
    l LED off = Call Cost Display is disabled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.II
    L. Music On Hold
    Programming StepsIf Music On Hold is to be disabled:
    - 1.Press the MUSIC ON HOLD flexible button(Button # 12). This feature will toggle on
    and off with each depression, and the
    display will update with each depression.l LED on = Music On Hold is enabled
    l LED off = Music On Hold is disabled
    2.Press the HOLD button to save the entry.
    Confirmation tone is heard.Description
    The Call Cost Display Feature provides a means
    for a user to view the approximate cost of eachcall made. This approximate cost will also be
    printed as part of the SMDR record.
    The Call Cost Display will replace the call du-
    ration display when a call is made using 
    LCR.
    This display is enabled in programming.The cost information is programmable by se-
    lecting one of the 16 route list tables and one ofthe four time periods. This allows the user to
    program four separate costs based on the timeof day for each of 16 routes. The costs entered
    in the tables will be a 
    co& for one minute,
    however, costs are calculated using a l/ 10th of
    a minute value. These costs are rounded down
    and are based on the start time of the call, even
    if the call extends into a different time period.The SMDR printout will contain a cost calcu-
    lated using a 
    l/ 10th of a minute increment,
    however the station display will update ap-
    proximately every 30 seconds. The user must
    use LCR to get the call cost display.Default: By default, the Call Cost Display Fea-
    ture is disabled.Related Programming: Refer to Sec. 7 10.2,
    System Features Programming, LCR Enable.
    Description
    A music source, when connected to the system,provides music to all lines on Hold, parked
    calls, transferred calls and calls waiting to be
    answered by Automatic Call Distribution (ACD)or Uniform Call Distribution (UCD). This fea-
    ture can be allowed or denied on a system-wide
    basis in programming.
    Default: By default, Music On Hold is enabled.
    710-18Issue 1, February 1994 
    						
    							inflniteTM DVX I’
    Digital Key Telephone System
    SYSTEM PARAMETERS PROGRAMMING
    710.3ADDITIONAL SYSTEM FEATURES
    PROGRAMMING
    Programming StepsIf the system is in the programming mode,
    continue using the program codes. If starting toprogram here, enter the programming mode.
    Refer to Sec. 700.2, Program Mode Entry (Key
    Station)
    If any System Features are to be changed:
    1.Press FLASH and dial [06]. The following
    message is shown on the display phone:DescriptionThis section describes the procedures and
    steps necessary to program System Features.
    The buttons on the digital terminal are defined
    as shown below when entering the System Fea-
    tures programming area:A.Privacy Release Tone Option
    Programming Steps
    If the Privacy Release Tone is to be changed:
    1.Press the PRIVACY RELEASE TONE OP-
    TION flexible button (Button # 1). The fol-lowing message is shown on the display
    phone:
    2.Enter a one-digit value on the dial pad to
    enable or disable the conference tone.
    - [O] = Disabling of conference tone
    - [l] = Enabling of conference tone
    3.Press the HOLD button to save the entry.
    Confirmation tone is heard.
    DispZay stations wiZZ continue to receive the“C!CNV~RENCE” display regardZess of thewarning tone setting.
    Description
    Privacy is insured on all communications in thesystem. If desired, the customer may elect to
    disable the Automatic Privacy feature, thus al-lowing up to three other stations to join in on
    an existing CO Line conversations.Disabling of the privacy feature may be
    limited by 
    federat, state or ZocaZ law, SO
    check the releuant laws in your area beforedisabling privatq.l
    Per CO Line Option: This feature allows eachCO line to be individually programmed for
    privacy. This feature is useful for maintain-ing 
    security on such lines as Data lines,
    Private lines, or special circuits requiring
    privacy. If privacy is disabled on a CO line
    then, while in use, another station may enterthe conversation simply by pressing the CO
    line button. A programmable warning tone ispresented to all parties prior to actual 
    cut-thru. The station attempting to enter the
    conversation must also have privacy dis-
    abled.l Per Station Option: Each station may be
    programmed to give the station the capabilityto join an existing conversation simply by
    pressing the CO line button that is in use. Aprogrammable warning tone is presented to
    all parties when the station enters the con-versation. The CO line must also have pri-
    vacy disabled to allow the cut-thru.
    Default: By default, the Privacy Release tone is
    enabled.Issue 1, February 1994
    710-21 
    						
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