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Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual
Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual
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in$initem DVX I’STATION ATTRIBUTES PROGRAMMINGDigital Key Telephone System PAGE “B” STATION ATTRIBUTES (Cont’d) J.Flexible Button Programming Programming Steps 1.Press the BUTTON ASSIGN flexible button(Page B, Button # 10). The following mes- sage is shown on the display phone: 2.Enter the two-digit button number [BB] tobe programmed followed by the desired button function as follows: where: BB= Button number (0 l-24) MULTI: To assign a button as a multi-function button (user programmable) enter:BB [0] HOLD CO LINE: To assign a button as a CO Line button, enter:BB [ 11 LL HOLD(LI..= CO Line 0 l-48) LOOP: To assign a button as a Loop button, enter:BB [2] HOLD POOL: To assign a button as a pooled group button, enter:BB [3] G HOLD (G= Line Group # l-7) DescriptionBUTTON ASSIGN. Each 33-button Digital ter- minal has 24-flexible buttons which can be individually programmed. Each 8-button Digi- tal terminal has 4-flexible buttons which can beindividually programmed. One of the following five operations can be selected in programmingfor each button. I MULTI. When a button is assigned as a multi- function button [0], the user then has the abil- ity to program any features or functions on thebuttons that the user has access to. For a complete list of user programmable code (func- tions and features), refer to Table 730-2 Flexible Button Display Designations.CO. Buttons assigned as specific CO lines will provide direct access and appearance of the COline at the station. The station will receive all call status indications such as LED flash ratesfor incoming ringing, when the line has been placed on HOLD, etc... CO Line ringing is pro- grammed in CO line Attribute Programming.LOOP. Used for a station without a direct CO Line appearance to answer the line ringing in or transferred to the station. It is recommendedthat all stations be given a loop button so they can receive a transferred call on a line for which they have no button access.POOL. Some or all outside CO Lines may be grouped together and accessed via a POOL but-ton for the purpose of placing an outgoing CO call. Pressing this button accesses the highestnumbered unused CO line in that CO Line group. When programming a button as a pooledgroup button, refer to CO Line group program- ming. Pooled group numbers match CO Line group numbers. 730-20Issue 1, February 1994
inf~nitem DVX I’Digital Key Telephone System STATION ATTRIBUTES PROGRAMMING PAGE “B” STATION ATTRIBUTES (Cont’d)Flexible Button Programming (Cont’d) Programming Steps UNASSIGN: To unassign a button, enter:BB [#] HOLD If SLT stations are to be programmed for Off- Hook Preference, it is necessary to program the desired CO line, or CO line group, the SLT is to access when going off-hook.To assign a CO Line for a SLT with Off-Hook Preference, enter:00 [ 11 LL HOLD (LL= CO Line 01-48) To assign a CO Line group for an SLT with Off-Hook Preference, enter:00 [3] G HOLD (G= Line Group # l-7) DescriptionUNASSIGN (locked out). Specific buttons may be designated as unused or locked out. When abutton is programmed as unused, the button may not be programmed by the station user using flex button programming procedures.Default: By default, Station 100 will ring on a line. However, if Station 100 is not given buttonaccess to a line, another station must be pro- grammed to ring on that line.Related Progr amming:When programming a button as a CO Line button, refer to Sec. 720.1,CO Line Programmi& CO Line Ringing Assignments;and Sec. 730.1, Station Attributes Programming ,Off-Hook Preference Programming.Issue 1, February 1994 730-2 1
infinitem DVX I’STATION ATTRIBUTES PROGRAMMINGDigital Key Telephone System PAGE “B” STATION ATTRIBUTES (Cont’d) K. Display Flexible Buttons Programming Steps If the flexible buttons are to be viewed: 1.Press the DISPLAY BUTTONS flexible but-ton (Page B, Button #17). The program- ming assignment on four buttons will be displayed starting with the lowest button number. With each sub-sequent depres- sion of the DISPLAY BUTTONS button, thenext four buttons will be displayed. The following message is shown on the dis- play:/BUTTONS XXX-XXX BBYYY I BBYYYBBYYYBBYYY/ Description DISPLAY BUTTONS. Any time a display of but-ton programming (default or changed) is needed, press the DISPLAY BUTTONS button (button 17) on Page B and it will display four buttons’ programming assignments (starting with the lowest button number). With each subsequent depression of the DISPLAY BUT- TONS button, the next four buttons will be displayed. When a button is assigned as a multi-functionbutton [0], the user then has the ability to program any features or functions on the but- tons that the user has adcess to. When the buttons are programmed with user pro- grammed functions, the display will show the Where: - XXX= Station number - BB= Button Number YYY= Button function (see table below) - function that has been assigned to the button.For a complete list of user programmable code (functions and features), refer to Sec. 400.37, Flexible Button Assignment.Table 730-2 Flexible Button Display Designations MUL= Multi Function button.blUS= BackGround Music button cm4= CO Line button (for CO line [LL])HST= Headset mode button LP= LOOP ButtonPPK= Personal Park button PUGI= POOL Button with CO Line groupAVL= ACD or UCD Available/Unawilable button number OFD = ACD Overflow Station Avail/Unavailable button DE=1= Station DSS/BLF buttonCIQ= ACD or UCD Calls in queue buttonm-m= Hunt Group with pilot number EOR= Executive Override buttonPICW= Call Park with park location LCR= LCRAccessA[AAAl= ACD Group with pilot numbersAL0URruul= UCD Group with pilot number=Agent LogoutAL1VW-W= VM Group with pilot number=Agent LoginABm=Agent Member DisplayW=l= Personalized Message with message numberHIP=Agent HelpS[ppI= Speed Dial button with bin numberSLO=Supervisor LogoutLNR= Last Number Redial buttonSLI=Supervisor LoginSNR= Save Number Redial button STS=Supervisor Status Displaymw= Internal Page with Zone DUA=Display unanswered callsIAC= Internal All Csll Page button DRG EP[Nl= External Page with Zone=Distinctive RingingOHV=Off-Hook Voice OverEAC= External All Call buttonMUT=MUTE button ACP= All Call Page button FIA =FLASH buttonMMP= Meet Me Page button REL=Release buttonAOR= Attendant Override button (attn)VOL=Handset Receiver GainCPO= Camp-On button LQU= Line Queue buttonmWC= LCR Queue CancelLL.= co Line number CBK= Call Back ButtonG= Pool or CO Line Group numberPKU= Pick Up buttonxxx = Station Number MSG= Message Wait buttonHHH= Hunt Group number FIVD= Call Forward buttonccc= Call Park kxcdionAAA= ACD Group pilot numbers DND = Do Not Disturb buttonVulJ= UCD Group pilot number CNF= Conference buttonvvv= Voice Mail Group number UNA = Universal Night Answer z= Personalized Message numberACC= Account Code enter buttonYY = Speed Dial Bin N = Page Zone number 730-22 Issue 1, February 1994
PAGE “B” STATION ATTRIBUTES (Cont’d) 730.3DIGITAL DATA INTERFACE UNIT (DDW Programming StepsTo program a Digital Data Interface (DDIU) unit:a. Press FLASH and dial 1511. The following message is shown on the display phone: Where: - WWW = Station Number (100-195) - XXXXX= Baud Rate - Y= Data Parity - Z= Data Stop Bits b. Enter the three-digit station number of the DDIU unit.c. Press the HOLD button to save the entry. The display will now update. A. Baud Rate Options Programming Steps1. Press the BAUD RATE flexible button (Button # 1).e 2.Enter a one-digit number for the desired baud rate: - [ 11 = 300 Baud - [2] = 1200 Baud - [3] = 2400 Baud - [4] = 4800 Baud - [5] = 9600 Baud - [6] = 19.2K Baud - [7] = 38.4K Baud 3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis- play will now update. Description The Data Feature offers the ability to transmit data information between personal computers, printers, plotters, modems, CRTterminals, and main frame computer ports. To establish a data call, a Digital Data Interface Unit (DDIU) is required to be connected to each data commu-nications device. The DDIU allows any serial data communications device (which conforms to RS-232C) to be connected to the Infinite Digital system. The buttons on the digita,l terminal are defined as shown below when entering the Digital Data Interface Unit (DDIU) programming area: /~/--J h;flh;-;i~~~ lFF&JmFl Description BAUD RATE: Data information can be switchedthrough the system at speeds of 300, 1200, 2400,4800,9600,19.2Kand 38.4Kbaud asyn- chronous.Default:By default, the DDIU Baud Rate is 9600 Baud. Related Programming: Refer to Sec. 730.2, Page “B” Progr~ing, Station Identification for associating a DDIU to a station.Issue 1, February 1994 730;23
infinitem DVX m STATION ATTRIBUTES PROGRAMMINGDigital Key Telephone System Digital Data Interface Unit (DDIU) (Cont’d)B. Character Length Option Programming Steps Description1. Press the CHARACTER LENGTH flexible button (Button #2). 2.Enter a one-digit number for the character length of the digit string. - [8] = 8 character length - [9] = 9 character length 3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis- play will now update.CHARACTER LENGTH: Eight bit characters are typically used, without the need for parity. The important point is that the character length settings match those of the attached computeror terminal. If the computer is set up for S-bit data characters with parity, set the printer the same way. Otherwise, the data may be garbled due to incompatible formats.Default: By default, &character length is se- lected.C. Stop Bit(s) Option Programming StepsDescription 1.Press the STOP BITS flexible button (But-STOP BIT(S): The stop bit indicates that all theton #3).data bits have been sent and the transmission 2.Enter a one-digit number for the numberof the character is complete.of stop bits desired. Default: By default, 1 stop bit is selected. - [l] = 1 Stop Bit - [Z] = 2 Stop Bits 3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis- play will now update. 730-24 Issue 1, February 1994
inJinitem DVX I’Digital Key Telephone System STATION ATTRIBUTES PROGRAMMING PAGE “B” STATION ATIXIBUTES (Cont’d) 730.4FLEXIBLE PORT ASSIGNMENT FEATURE Programming StepsIf the Station numbers need to be relocated to different ports:a. Press FLASH and dial [52]. The following message is shown on the display phone: b.The buttons 1 through 8 indicate cards 1 through 8. When the relocation program is initially entered, Button # 1 will be lit indi-cating that the user is programming the Station numbers on the first card (StationPorts 1 through 12). The LCD will display the Station numbers presently assigned to the first eight ports. To change the Station number assigned to anyport: a. Dial the position number on the display (0 1through 12), followed by the Station num- ber desired. For example: if 01105 were dialed, the station number of the first entry on the display would be changed to 105. In addition, since 105 was shown as the sixthentry on the display, that entry would be blank (###). To select another card in the system: a. Press the button associated with that card.For example, if Button #3 were pressed (Station ports 25 through 36) the station numbers assigned to the third card would sbe displayed. Station numbers on the thirdcard are changed in the same manner by entering the position number (01 through 12), followed by the station number de- sired.DescriptionThe Flexible Port Assignment feature will pro- vide a means to assign Station numbers to any Station port in the system. This provides com- plete flexibility in determining station numberswithin the system as long as they stay within the system numbering plan. A Station can be assigned any number between 100 and 195 on the infinite DVX I’system. This restriction is required to minimize memory requirements on the smaller systems.The buttons on the key &elephone are defined as shown below when entering the Flexible Port Assignment feature programming area:All Station numbers entered are stored in a temporary database area which is uploaded to the main database when the system is reset. If a Keg Telephone Board (.KTlZl or Single Line Boati (SLl2) is not in card slot #I, and appear in the display instead of Station CAUTION If Station LOO is moved or removed, make certain thata physical port is assigned to that station.Issue 1, February 1994 730-25
infhitem DVX I’ Digital Key Telephone SystemTABLE OF CONTENTS FOR SECTION 740 SECTION 740 740.1740.2 740.3ICLID PROGRAMMING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .749-l INTRODUCTION................................................................................... .740- 1 A.Calling Number/Name Display.................................................. .740- 1 B.Incoming Number/Name for SMDR........................................... .740- 1 C.Unanswered Call Management................................................... 740- 1ICLID RINGING ASSIGNMENT...............................................................740-3 ICLID FEATURES ................................................................................. .740-5 A.Enable/Disable..........................................................................740-5 B.Name in Display........................................................................740-5 C.Baud Rate Display.....................................................................740-6D. Port Assignment ....................................................................... .740-6 .Issue 1, February 1994 740-i
inznitem DVK I’Digital Key Telephone System ICLID PROGRAMMlNG SECTION 740 ICLID PROGRAMMING 740.1INTRODUCTION Thisfeature is available with optional soft- ware. The ICLID (Incoming Calling Line IDen- tification) feature has been added to the infiniteDigital Key Telephone System. However, in order for this feature to operate properly, it must be activated from the central office so that the numbers or name, if available, of the callingparty will be delivered over the individual tip and ring of the CO lines during the first silent interval between ringing. The features imple- mented are:A. Calling Number/Name Display This feature is intended as the basic offer-ing of the ICLID service when associated with the infinite Digital Key Telephone system. Essentially, whenever an incom- ing call is received at the system, the num- ber received along with the ringing signal will be stored in the line control tables and used at various points in the processing of the call. The primary function will be that the call- ing number is displayed (if available) at anypoint at which the “LINE RINGING” mes- sage is displayed in the system. In addition, with the availability of the cd-irg nome feature, if the calling name is provided, the system will deliver that to the display instead of the calling number. Note that although the Central Office deliv-ery of the calling name is 15-characters, the internal table used to store the name for translation of a received number is 24- characters in length. If the Central Officedelivers a name , it will be positioned left justified in the 24-character field on the display. If a number is received which matches a number/name translation, the translated name will be used and the namedelivered from the Central Office will be effectively discarded.If no name is available, either supplied from the Central Office or internally from the translation table, the delivered numberwill be positioned centered in the display as shown above for the 14 N’s.An option has been added to the Local Number/Name translation table to route ICLID or Caller Entered ID Digits based ona partial compare with the number entered in the translation table.B.Incoming Number/Name for SMDR When this feature is implemented, the sys- tem will operate normally in the absence ofICLID information or the failure of the ICLID equipment. If the information is pre-sent at the time that an SMDR record is generated for a call, it will alter the contentand format of the SMDR output record. l If the calling number is available, the number will be butput in the SMDR record in the same location as the dialednumber is located in the outgoing call record.l If the calling name is present, an addi- tional line will be output in the SMDR identifying the name. This record will immediately follow the normal SMDR record. The normal SMDR record will include an indicator which identifies that a following record with name iden- tification is present.Unanswered calls will be recorded in the SMDR record for incoming calls with a “II” indicator to allow the identification of call- ers for statistical and call-back purposes.C. Unanswered CaII Management An Unanswered Call Management Table $th 100 entry capacity for the infinite DVX system is maintained in the system. Thecalling number/name information per- taining to any unanswered call will be placed in this table at the time the systemhas determined that the call has been abandoned. This table may be interrogated from any station user so that the unanswered callsmay be reviewed and handled by the cus- tomer. Only the 1st Attendant station candelete an entry from this table, one entry at a time. Upon entering into the review process, the functions available to a phone are:Issue 1, February 1994 740-l
ICLID PROGRAMMINGinJinitem DVX I’Digital Key Telephone System 2. Review next item in this table entryMUTE 3. Step to next table entry.HOLD 4. Delete this table entry.FLASH ’ 6. Exit table review function.ON/OFF 7. Step to previous table entry.TRANS 8. Call Back.SPEED ’ Only the 1st Attendant station can delete an entry from this table.740-2 Issue 1, February 1994