Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual

							TABLE OF CONTENTSinf2nite” DVX ‘I1Digital Key Telephone System
SECTION 775
775.1SECTION 800
800.1800.2
-
D.
Initialize Station and CO Port Parameters.........................770-9E.
Initialize Exception Tables..............................................770- 10
F.
Initialize System Speed Numbers....................................
770- 11
G.
Initialize LCR Tables.......................................................
770- 12
H.Initialize System Database and Reset 
(all parameters).....770- 13
I.Initialize ICLID Parameters.............................................770- 14
J.Initialize Directory Dialing Table Parameters...................
770- 15
K.Initialize Hunt Group Parameters...................................
770- 16
L.Initialize ACD or UCD Group Parameters........................770- 17
M.
Initialize VM Group Parameters......................................
770- 18
N.
System Reset..................................................................
770- 19PRINTINGSYSTEM DATABASE PARAMETERS
...................775-l
INTRODUCTION
..............................................................................
775- 1
A.Printing System Parameters..........................
....................
775-2
B.Printing CO Line Attributes..............................................775-4
C.
Printing Station Attributes................................................775-6
D.
Printing CO and Station Port Parameters..........................775-8
E.
Printing Exception Tables...............................................775- 10
F.
Printing System Speed Bins............................................
775- 12
G.Printing LCR Tables........................................................
775- 14
H.Printing Entire System Data Base...................................775-23
I.Printing ICLID Tables.....................................................775-24
J.
Printing Directory Dialing Table Parameters....................775-27
K.
Printing Hunt Group Parameters....................................775-29
L.Printing ACD or UCD Group Parameters.........................775-3 1
M.Printing Voice Mail Group Parameters............................775-33
N.Abort Printing
.................................................................775-35
MAINTENANCE AND TROUBLESHOOTING
..........................800-lPRINTED CIRCUIT BOARD 
(PCB) TROUBLESHOOTING CHARTS....800- 1REMOTE MAINTENANCE................................................................800-4
A.
General Overview.............................................................800-4
B.
Overview of Maintenance Commands................................800-4
C.
Maintenance Password.....................................................800-4
D.
Exit Maintenance.............................................................800-4
E.
System Configuration. . . . . . . . . . . . . . . . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .800-5
800.3
F.
CO/Station Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .800-6
G.Event Trace Buffer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .800-7
REMOTE SYSTEM MONITOR..........................................................800-8
A.
General Overview.............................................................800-8
B.Monitor Password..
...........................................................800-8
C.HelpMenu(?)...................................................................800-8
D.Dump Memory Data
.........................................................800-8
E.
Event Trace Mode..
...........................................................800-9
xx
Issue 1, February 1994 
						

							infiniteTM DVX ‘I1Digital Key Telephone SystemTABLE OF CONTENTS
APPENDIX A
F.Modify Memory command...............................................800- 10
G.Baud Rate Command......................................................
800- 10
H.Exit the Monitor mode...................................................
.800-10CUSTOMER DATABASE PROGRAMMING
.................................A-l
APPENDIX B
DIGITAL SYSTEMS PART NUMBERS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-l
APPENDIX C
1.
2.
3.ICLID GENERAL DESCRIPTION
................................................C-l
INTRODUCTION.................................................................................C-l
SYSTEM CONFIGURATION.................................................................C-l
FUNCTIONAL PERFORMANCE...........................................................
C- 1A.
Calling Number/Name Display............................................C-2
B.
Incoming Number/Name SMDR...........................................C-2
C.
Unanswered 
Call Management.............................................C-2
D.
Local Name Translation............................?..........................C-2E.
ICLID Display Phone Operation............................................C-2IMPLEMENTATION PLAN....................................................................C-4
A.ICLID KTU Display Phone....................................................C-4
B.
Table Structures..................................................................c-5
Issue 1, February 1994
xxi 
						

							infinitem DVX ‘I1LIST OF FIGURESDigital Key Telephone System
LIST OF FIGURES
SECTION 100INTRODUCTION
................................................................100-l
SECTION 200GENERAL DESCRIPTION
..................................................200-l
Figure 200-l
Basic KSU Cabinet................................................................................200-3
Figure 200-2 Central Processing Unit (CPU)................................................................200-5
Figure 200-3 Voice Control Board
(VCB).....................................................................200-6
Figure 200-4 Key Telephone Board 
(KT12)..................................................................200-7
Figure 200-5 Single Line Telephone Board (SL12).......................................................200-8
Figure 200-6
12-Circuit CO Line Board (CO12).
..........................................................200-9Figure 200-6
12-Circuit CO Line Board (CO 12).........................................................200-10
Figure 200-7 Executive Digital Terminal...................................................................200- 12
Figure 200-8 Enhanced Digital Terminal..................................................................200-14
Figure 200-9 Basic Digital Terminal......................................................,?.................200- 16
Figure 
200- 10 48-Button DSS/DLS Console.............................................................200- 18
Figure 200-15 Off-Premise Extension
(OPX) Module..
................................................200-23
Figure 200- 16 Relay /Sensor Interface Module........................................................200-24
Figure 200- 15 Off-Premise Extension (OPX) Module..................................................200-24
Figure 200- 17 Power Failure Transfer Wiring Options...............................................200-25
Figure 200-16 Relay 
/ Sensor Interface Module
........................................................200-25
Figure 200- 18 Power Failure Transfer Circuit...........................................................200-26
Figure 200- 17 Power Failure Transfer Wiring Options...............................................200-27
Figure 200-19 Digital Data Interface Unit (DDIU)wiring...........................................200-28SECTION 300KEY STATION FEATURE DESCRIPTION
............................300-l
Figure 300- 1 Executive Keyset Default Button Map.................................................300-10
Figure 300-2 Basic 
Keyset Default Button Map.........................................................300- 11SECTION 310SINGLE LINE TELEPHONE FEATURE DESCRIPTION..
.......310- 1SECTION 320
ATTENDANT FEATURE DESCRIPTION
..............................320-l
SECTION 
4-00STATION FEATUREOPERATION.......................................400- 1
Figure 400- 1 Executive Digital Terminal.....................................................................400-2SECTION 405BASIC 
KEYSET FEATURE OPERATION.............................405-l
Figure 405- 1 Basic Digital Terminal...........................................................................405-2SECTION 410SLT FEATUREOPERATION
...............................................410-l
SECTION 420ATTENDANT FEATURE OPERATION
.................................420-l
Figure 420- 1 Attendant Display Terminal...................................................................420-2
SECTION 500INSTALLATION
.................................................................500-l
Figure 500- 1Basic KSU Cabinet Mounting Arrangement............................................500-3
Figure 500-2 Basic 
KSU Equipment Cabinet...............................................................500-4
Figure 500-3 Basic KSU Cabinet Mounting Dimensions..............................................500-5
Figure 500-4 Central Processor Unit (CPU).................................................................500-7Figure 500-5 RS-232C Printer Connections on CPU Board..........................................500-8
Figure 500-6 RS-232C Computer Connections on CPU Board
.....................................
500-9
xxiiIssue 1, February 1994 
						

							infinite?d DVX ‘I1Digital Key Telephone System
LIST OF FIGURES
..Figure 500-7 Voice Control Board (VCB)...................................................................500-10
Figure 500-8 Key Telephone Board (KT12).................................................................500- 12
Figure 
500-9 Shielded Cable Terminations................................................................500-13
Figure 500-10 Single Line Telephone Board (SL12)....................................................500- 14
Figure 
500- 11 CO Line Board (CO 12)........................................................................500-17
Figure 500- 12 Backplane I/O Expansion Module Connections..................................500- 19
Figure 
500- 13 Digital Terminal Modular Block Wiring...............................................500-2 1
Figure 
500- 14 DigitaI Terminal WalI Mounting..........................................................500-22
Figure 500-15Off-Premise Extension (OPX) Module
..................................................500-25
Figure 500-16 Relay / Sensor Interface Module.........................................................500-26
Figure 500- 17 Power Failure Transfer Wiring Options...............................................500-27
Figure 500- 18 Power Failure Transfer Circuit............................................................500-28
Figure 500- 19 CO and SLT RAN Connections............................................................500-30
Figure 500-20 Digital Data Interface Unit (DDIU) wiring............................................500-3 1SECTION 600aSYSTEM CHECK-OUT......................................................600-l
SECTION 700
CUSTOMER DATA BASEPROGRAMMING
.........................700-l
Figure 700- 1 Data Terminal Program Codes Cross Reference......................................700-2Figure 700-2 Progr
ammingButton Mapping
...............................................................700-3SECTION 710SYSTEM PARAME
TERS 
PROGWWMING..........................710-l
Figure 7 lo- 1 Hook Switch Activity..............................................................................710-gSECTION 720
CO LINE ATTRIBUTES 
PROGWWIMING............................720-l
SECTION 730STATION ATTRIBUTES 
PROG-ING...........................730-l
SECTION 740ICLID PROGRAMMING
.....................................................740-l
SECTION 745
AUTOMATIC CALL DISTRIBUTION (ACD)
..........................745-l
SECTION 750
UNIFORM CALL DISTRIBUTION 
(UCD)..............................750-l
SECTION 755
VOICE MAIL GROUPS 
(VM)...............................................755-l
SECTION 760EXCEPTION TABLES PROGRAMMING
..............................760-l
eSECTION 765LEAST COST ROUTING&CR) PROGRAMMING.................765-l
Figure 765- 1 LCR Flowchart.......................................................................................765-3Figure 765-2 Ex: 3-Digit Area/Office Code Table Pgm Form
.......................................
.765-5Figure 765-3 Ex: 6-Digit Office Code Table Pgm Form
................................................
.765-6Figure 765-4 Ex: Exception Code Table Pgm Form
......................................................765-7
Figure 765-5 Ex:
Insert/Delete Pgm Form.................................................................765-10
Figure 765-6 Daily Start Time & Weekly Schedule Tables..........................................765- 11Figure 765-7 Ex:
Daily & Weekly Start Time Tables...................................................765- 12Figure 765-8 Ex:LCR Toll Information Routing Pgm Form
........................................
765- 13SECTION 770INITIALIZE DATABASE PARAMETERS
.............................770-l
Figure 
770- 1 33-Button Default Button Mapping........................................................770-7
Figure 770-2 
8-Button Default Button Mapping..
........................................................770-8Issue 1, February 1994 
						

							LIST OF FIGURES
inJinitew DVX ‘I1
Digital Key Telephone SystemSECTION 775
PRINTING SYSTEM DATABASE PARAMETERS
..................775-l
Figure ?75- 1DB Printout of System Parameters.........................................................775-3
Figure 775-2 DB Printout of CO Line Attributes..
........................................................775-5
Figure 775-3 DB Printout of Station Attributes
...........................................................775-7
Figure 775-4 DB Printout of CO/Station Parameters..................................................775-9
Figure 775-5 DB Printout of Exception Tables..........................................................
775- 11Figure 775-6 DB Printout of System Speed Numbers
................................................775-13
Figure 775-7 DB Printout of 
LCRTables...................................................................775- 15Figure 775-9 DB Printout of ICLID Table
..................................................................775-25
Figure 775- 12 DB Printout of Directory Dial Table....................................................775-28
Figure 775-13 DB Printout of Hunt Group Parameters..............................................775-30
Figure 775-14 DB Printout of ACD Group Parameters
...............................................775-32
Figure 775-15 DB Printout of Voice Mail Group Parameters......................................775-34
SECTION 800
MAINTENANCE AND TROUBLESHOOTING
.......%................SOO- 1
Figure 800- 1Remote Maintenance Help Menu............................................................800-4
Figure 800-2 System Configuration w/LCR................................................................800-5
Figure 800-3 CO/Station Configuration......................................................................800-6
Figure 800-4 Event Trace as it appears on Display
....................................................
800- 10APPENDIX ACUSTOMER DATABASE 
PROGlWMMING..............................A-l
APPENDIX BDIGITAL SYSTEMS PART NUMBERS
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-l
APPENDIX CICLID GENERAL DESCRIPTION
............................................C-l
Figure 1 ICLID System Configuration..............................................................................C-l
XXiVIssue 1, February 1994 
						

							infmitem DVX ‘I1Digital Key Telephone SystemLIST OF TABLES
LIST OF TABLES
SECTION 100INTRODUCTION
...............................................................100-l
SECTION 200GENERAL DESCRIPTION
.................................................200-l
Table 200- 1Digital System Capacities......................................................................200-3 1
Table 200-2 Electrical Specifications.........................................................................200-32
Table 200-3 Environmental Specifications................................................................200-32Table 200-4 Loop Limits
..........................................................................................
.200-33
Table 200-5 Dialing Specifications............................................................................200-33
Table 200-6 FCC Registration Numbers....................................................................200-33
Table 200-7 Trunk Ordering Info:Public Network Lines............................................200-33
Table 200-9 Miscellaneous Specifications..................................................................200-34
Table 200- 10 Dimensions and Weight.......................................................................200-34
Table 200- 11Digital Terminal Audible Signals....................................?.....................200-35
Table 200- 12 Single Line Telephone Audible Signals.................................................200-35
Table 200- 13 OPX Telephone Audible Signals...........................................................200-36
Table 
200- 14 DSS/BLF Button Visual Indicators......................................................200-37
Table 200- 15 CO Line Button Visual Indicators........................................................200-37
Table 200- 16 Function Button Visual Indicators.......................................................200-37
SECTION 300
KEY STATION FEATURE DESCRIPTION
...........................300-l
Table 300- 1Key Station Features/Software Packages.................................................300- 1SECTION 310
SINGLE LINE TELEPHONE FEATURE DESCRIPTION..
......310-l
Table 3 lo- 1SLT Station Features/Software Packages.................................................3 lo- 1SECTION 320
ATTENDANT FEATURE DESCRIPTION
.............................320-l
Table 320- 1 Attendant Station Features/Software Packages........................................320- 1SECTION 400
STATION FEATURE OPERATION
......................................400- 1
Table 400- 1Digital Terminal Numbering Plan.............................................................400-3Table 400-2 Flex ButtonProgr
ammingCodes..
..........................................................400-20SECTION 405
BASIC 
KEYSET FEATURE OPERATION............................405-l
Table 405- 1Basic Keyset Numbering Plan..................................................................405-3
.SECTION 410
SLT FEATURE OPERATION..............................................410-l
Table 4 lo- 1 SLT Numbering Plan................................................................................410-3
SECTION 420
ATTENDANT FEATURE OPERATION
................................420- 1
Table420- 1 Attendant Numbering Plan......................................................................420-3Table 430-l Liquid Crystal Displays (LCD).................................................................
.430-lSECTION 500
INSTALLATION
................................................................500-l
Table500- 1Key Telephone Board (KT12)..................................................................500- 11Table 500-2 Single Line Telephone Board (SLl2)
.......................................................
500- 15Table 500-3 CO Line Board (C012)
Connections.......................................................500-16
Table 500-4 
PFIYJ Corm A Connecting Block.............................................................500-29
Table 500-5 
PFTU COM B Connecting Block.............................................................500-29
Table 500-6 SMDR Printout
......................................................................................500-34
Issue 1, February 1994xxv 
						

							@initem DVX ‘I1
LIST OF TABLE6Digital Key Telephone SystemSECTION 600SYSTEM CHECK-OUT
. . . . . . . . . . . . . . . . ..~....................................600-l
SECTION 700CUSTOMER DATA BASE PROGRAMMING
..........................700-l
Table 700- 1 Default Values........................................................................................700-4
SECTION 710SYSTEM 
PARAMETERS PROGRAMMING...........................710-l
SECTION 720CO LINE ATTRIBUTES PROGRAMMING
............................720-l
Table 720- 1Class of Service(COS).............................................................................720-8SECTION 730STATION ATTRIBUTES PROGRAMMING
...........................730-l
Table 730- 1Class of Service(COS)...........................................................................730- 14Table 730-2 Flexible Button Display Designations....................................................730-22
SECTION 740ICLID PROGRAMMING
......................................................740-lSECTION 745
AUTOMATIC CALL DISTRIBUTION (ACD)
.........(................745-l
SECTION 750UNIFORM CALL DISTRIBUTION 
iUCD)..............................750-l
SECTION 755VOICE MAIL GROUPS 
(VM)...............................................755-l
SECTION 760EXCEPTION TABLES 
PROGRiMMING...............................760-1
Table 760- 1Class of Service (COS).............................................................................760- 1
Table760-2 Allow/Deny Toll Table.............................................................................760-2
SECTION 765
LEAST COST ROUTING (LCR) PROGRAMMING
..................765- 1
Table 765- 1 LCR Class of Service Table......................................................................765-9
SECTION 770
INITIALIZE DATABASE PARAMETERS
..............................770-l
SECTION 775
PRINTING SYSTEM DATABASE 
PARJMETERS..................775- 1SECTION 
SO0MAINTENANCE AND TROUBLESHOOTING........................soo- 1
Table 800- 1Central Processor Unit (CPU)...................................................................800- 1Table 800-2 CPU Static RAM Memory Size..................................................................800-l
Table 800-3 CPU EPROM Memory Size.......................................................................800-2
Table 800-4 Single Line Board (SL12).........................................................................800-2
Table 800-5 Key Telephone Board (KT12)....................................................................800-2
wTable 800-6 Single Line Telephone Adapter (OPX).......................................................800-3
Table 800-7 CO Line Loop Board (C012).....................................................................800-3
Table 800-8 Voice Control Board 
(VCB).......................................................................800-3Table 800-9 4-circuit DTMF Module (DTM4)...............................................................
800-3Table 
800- 10 Backplane I/O Expansion Module (IOM)................................................800-3
APPENDIX A
CUSTOMER DATABASE PROGRAMMING
..............................A-l
Appendix A- 1 System Parameters...................................................................................A-l
Appendix A-2 Hunt Group, ACD and UCD Group Parameters.........................................A-4
Appendix A-2 Hunt, ACD,UCD Group Parameters
(Contd).............................................A-5
Appendix A-3 Voice Mail Group
Parameters....................................................................A-6
Appendix A-4 CO Line Programming (Flash 40)...............................................................A-7
Appendix A-5 CO Line Ringing Assignment Chart..........................................................A-9
Appendix A-6 Station Programming (Flash 50)..............................................................
A- 10
xxviIssue 1, February 1994 
						

							infrnitem DVX ‘I1Digital Key Telephone System
LIST OF TABLES
Appendix A-7 Button Assignment Chart (Flash 50).......................................................A- 11
Appendix A-8 System Speed Dial Numbers..................................................................
.A- 12
Appendix A-9 Exception Tables(Flash 70)....................................................................
.A- 14
Appendix A- 10 Least Cost Routing (Flash 75)................................................................A-16
Appendix A-11Route ListTable....................................................................................A-17
Appendix A- 12Insert/Delete Tables..............................................................................A- 2 1
Appendix A- 13 3-Digit Area/Office Code Route List Table............................................
..A-2 3
Appendix A- 14 6-Digit Office Code Table.......................................................................A-24
Appendix A- 15 LCR Exception Code Table.....................................................................A-2 5APPENDIX B
DIGITAL SYSTEMS PART NUMBERS
....................................B-l
Appendix B- 1Digital System Component List................................................................B- 1APPENDIX C
ICLID GENERAL DESCRIPTION
............................................C-l 
						

							LIST OF TABLES
infiniteTM DVX ‘I1
Digital Key Telephone SystemISSUE CONTROL SHEET
ISSUEDATE
CHANGE
1February, 1994Initial Release of the infinite DVX ILI Digital System General
Description, Installation and Maintenance Manual.
Issue 1, February 1994 
						

							infznitem DVX ‘I1Digital Key Telephone System
INTRODUCTION
SECTION 100
INTRODUCTION
100.1PURPOSE
This manual provides the information neces-
sary to program, install, operate and maintain
the 
inJinite Digital Key Telephone System.
100.2REGULATORY INFORMATION
(U.S.A.)
The Federal Communications Commission
(FCC) has established rules which allow the
direct connection of the infiite Digital KeyTele-phone System to the telephone network. Cer-
tain actions must be undertaken or understoodbefore the connection of customer provided
equipment is completed.A. Telephone Company Notification
Before connecting the 
infinite Digital Key
Telephone System to the telephone net-
work, the local serving telephone company
must be given advance notice of intentionto use customer provided equipment and
provided with the following information:
l The telephone numbers to be connected
to the system.l The Ringer Equivalence Number also
located on the KSU: 
1.9Bl The Universal System Ordering Code
(USOC) jack required for direct inter-
connection with the telephone network:RJ2 1x
FCC Registration Numbers:
-For systems configured as a key system:
(button appearances)DLPHKG-74722-KF-E
- For systems configured as a Hybrid sys-
tem: (dial access codes)DLPHKG-74723-MF-E
B. Incidence of Harm
If the telephone company determines that
the customer provided equipment is faulty
and possibly causing harm or interruption
to the telephone network, it should be dis-
connected until repairs can be made. If thisis not done, the telephone company may
temporarily disconnect service.C. Changes in Service
The local telephone company may make
changes in its communications facilities or
procedures. If these changes should 
affectthe use of the 
infinite Digital Key Telephone
System or compatibility with the network,
the telephone company must give writtennotice to 
the user to allow uninterrupted
service.D. Maintenance Limitations
Maintenance on the infinite Digital Key
Telephone System is to be performed only
by the manufacturer or its authorized
agent. The user may not make any changes
and/or repairs except as specifically noted
in this manual. If 
unhuthorized alterationsor repairs are made, any remaining war-
ranty and the software license for the sys-
tem will be voided.E. Notice of Compliance
The infinite Digital Key Telephone System
complies with rules regarding radiation
and radio frequency emissions by Class A
computing devices.In accordance with
FCC Standard 15 (Subpart J), the followinginformation must be supplied to the end
user:
CAUTION
“This equipment generates and uses RF energy and if
not installed and used in accordance tith the Instruc-
tion Manual, may cause interference to Radio Commu-
nications. It has been tested and found to comply with
the limits for a Class A computing device, pursuant toSubpart J of 
Patt 15 of the FCC Rules, which aredesigned to provide reasonable protection againstsuch interference, when operated in a commercial
environment. Operation of this equipment in a resi-
dential area is likely to cause interference, in which
case the user, at his own expense, 
will be required to
take whatever measures may be required to correct
the 
interference.”F. Hearing Aid Compatibility
All 
infiite Digital Terminals are Hearing
Aid Compatible, as defined in Section
68.316 of Part 68 FCC Rules and Regula-
tions .G. OPX Circuit
The 
intnite Digital Key Telephone System
may be equipped with Single Line Adapters
(OPX) modules which provide a 48V FCC
registered 
2500-type single line off-prem-
ise extension interface port.Issue 1, February 1994
100-l