Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual

							infmitem DVX I’Digital Key Telephone System
SECTION 730
730.1730.2
730.3
730.4TABLE OF CONTENTS FOR SECTION 730
STATION ATTRIBUTES PROGRAMMING
....................................730-l
INTRODUCTION...................................................................................
,730- 1A. Paging Access............................................................................730-2
B. Do Not Disturb..........................................................................730-2
C. Conference Enable/Disable (Per Station)....................................730-3
D. Executive Override.....................................................................730-3
E.
Privacy (Per Station)...................................................................730-4
F.System Speed Dial Access..........................................................730-5
G.Line Queuing.............................................................................
730-5
H. Preferred Line Answer................................................................730-6
I.Off-Hook Voice Over...................................................................730-6
J.Call Forwarding.................................................*......................730-7
K.Forced Least Cost Routing (LCR)................................................730-7
L.ACD Supervisor Monitor w/Barge-In..........................................730-8
M.Executive Override Blocking.......................................................
730-8
N. CO Line Ringing Options............................................................
730-9PAGE 
“B” INI-RGDUCTION..................................................................730- 10
A.Station Identification...............................................................
730- 11B. Station Class of Service (COS)..................................................730-14
C. Speakerphone/Headset Programming......................................
730- 15
D.Pick-Up Group(s) Programming................................................730-15
E. Paging Zone(s) Programming....................................................730-16
F. Preset Call Forward Programming............................................
730- 17G. CO Line Group Access.............................................................730-18
H. LCR Class of Service (COS).......................................................730-18
I.Off-Hook Preference Programming............................................730- 10J. Flexible Button Programming...................................................730-20
K. Display Flexible Buttons............................
..!...........................730-22
Digital Data Interface Unit (DDIU)......................................................730-23
A. Baud Rate Options...................................................................730-23
B. Character Length Option..........................................................730-24
C. Stop Bit(s) Option....................................................................730-24
FLEXIBLE PORT ASSIGNMENT FEATURE...........................................730-25
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							infznitem DVX I’Digital Key Telephone SystemSTATION ATTRIBUTES PROGRAMMING
SECTION 730STATION ATTRIBUTES 
PROGRARlIMING
730.1INTRODUCTION
Programming StepsIf the system is in the programming mode,
continue using the program codes. If starting toprogram here, enter the programming mode.
Refer to 700.2, Program Mode Entry (Key
Station).
If station features are to be changed:a. Press FLASH and dial 
[50]. The following
message is shown on the display phone:
b. Enter a six-digit number 
(loo- 195) for sta-tion range being programmed. If only one
station is being programmed, enter that
number twice i.e. (100100).c. Press the HOLD button to save the entry.
Confirmation tone is heard and the displaywill now update. Flexible button 
#20 (New
Range) will be lit. The display updates to
current programming for Page A:
Where:
- Xxx = Station Range (100-195)
- A= Page “A” Features-- PA = Paging Access is allowed
- DD = Do Not Disturb is allowed
- CF = Conference is allowed
- -A = Executive Override is disabled
Exec Override Blocking is allowed
- PR = Privacy is enabled
- SP =System Speed Dial is allowed
- QU = Queuing is allowed
- PL = Preferred Line Answer is enabled
- OH= Off-Hook Voice Over is allowed
- FW=Call Forward is allowed
- LC = Forced LCR Enabled
- SB = ACD* Supervisor Barge-in*
- M= CO Ringing option is muted
DescriptionThis section describes the steps and proce-
dures necessary to program station attributes
for stations connected to the infinite Digital Key
Telephone System. When entering the Stationattributes portion of the database, the 
pro-grarnrner may decide to enter information for
either a range of stations or one specific station.
Range programming allows the programmer tochange a specific parameter or a few parame-
ters for an entire range of stations leaving intactthe remaining data fields that do not require
change. Those data fields will continue to oper-
ate with the previously programmed data.Station Attributes are divided between those
features that require either a simple allow/deny
or Enable/Disable (toggle) operation and thosethat require a numeric entry. The allow/deny
(toggle) type features are programmed on page
‘A”.When programming the Page 
‘A” features, the
flexible buttons are mapped as follows:
/I Kj rfyg El
~~~~~
~i$g--l~/l
~l~lh;;hi~l
~fjgqpgg~~
- Button #18 [PAGE “A”] selects Page “A’
and displays Page “A” parameters..
- Button #19 [PAGE “B”] selects Page “B”
and displays Page “B” parameters..
- Button #20 [Select Range] will prompt
for a new Station range.
* Features available with optional software.Issue 1, February 1994730-l 
						

							STATION ATTRIBUTES PROGRAMMlNGinfinite” DVX 
I’Digital Key Telephone System
PAGE “A” STATION ATTRIBUTES (Cont’d)
A. Paging Access
Programming StepsDescription1. Press the PAGE ACCESS flexible button
(Page A, Button # 1). This feature will tog-gle on and off with each depression, and
the display will update with each depres-
sion.l LED on = Paging is allowed
l LED off= Paging is denied
2.Press the HOLD button to save the entry.
Confirmation tone is heard.PAGE ACCESS. Stations can individually be
allowed or denied the ability to make pages.
This applies to all internal and external zone
paging. A station denied access to paging may
still answer a meet-me page announcement.
(Station COS 6 will not deny a station the ability
to make a page.)Default: By default, Paging is allowed at all
stations.B. Do Not Disturb
Programming StepsDescription
1.Press the DO NOT DIS’IURB flexible but-DO NOT DISTURB. Stations can be individu-ton (Page A, Button 
#2). This feature willally allowed or denied the ability to place their
toggle on and off with each depression,
telephone in Do Not Disturb.and the display will update with each 
de-
pression.Default: By default, Do Not Disturb is allowedat all stations.l LED on = Do Not Disturb is allowed
l LED off= Do Not Disturb is denied
-2.Press the HOLD button to save the entry.
Confirmation tone is heard.
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							infznite” DVX I’Digital Key Telephone System
STATION ATTRIBUTES 
PROGRAMMlNGPAGE “A” STATION ATTRIBUTES (Cont’d)
C. Conference Enable/Disable (Per
Station)
Programming Steps1. Press the CONFERENCE flexible button
(Page A, Button #3). This feature will tog-gle on and off with each depression, and
the display will update with each depres-
sion.l LED on = Conference is enabled
l LED off = Conference is disabled
2.Press the HOLD button to save the entry.
Confirmation tone is heard.D. Executive Override
Programming Steps
1.Press the EXECUTIVE OVERRIDE flexible
button (Page A, Button 
#4). This feature
will toggle on and off with each depression,and the display will update with each de-
pression.l LED on = Executive Override is allowed
l LED off= Executive Override is denied
2.Press the HOLD button to save the entry.
Confirmation tone is heard.ICAUTION
I
Description
CONFERENCE. This feature allows the system
to be programmed on a per Station basis for the
ability to initiate a conference.
Only stations that have Conference enabled will
be able to initiate a conference.
A station that is denied conferencing capabili-
ties in programming can be a party to anotherstations conference provided that station does
have conferencing privileges.Default: By default, Conference is enabled for
all stations..
DescriptionEXECUTIVE OVERRIDE. This feature allows
certain stations to be designated as “Executive”
stations with the ability to override and 
“barge-in” on other 
keysets engaged in a CO line or
intercom conversation.An optional warning tone is programmed on a
system wide basis to either enable or disable
the tone. This tone will be presented to all
parties prior to actual cut thru of the third
Party.Default: By default, Executive Override is dis-
abled for all stations.Related Programming: Refer to Sec. 710.2,
System Features Programming, Exec OverrideWarning Tone. Also refer to Sec. 730.1, ACD
Supervisor Monitor w/Barge-in.Issue 1, February 1994
730-3 
						

							STATION ATTRIBUTES PROGRAMMINGinJinitem DVX I’Digital Key Telephone System
PAGE “A” STATION ATTRIBUTES (Cont’d)
E. Privacy (Per Station)
Programming Steps
To program station(s) for Automatic Privacy:
1.Press the PRIVACY flexible button (Page A,
Button 
#5). This feature will toggle on andoff with each depression, and the display
will update with each depression.l LED on = Privacy is enabled on Sta-
tions(s)l LED off = Privacy is disabled on Sta-
tion(s)
2.Press the HOLD button to save the entry.
Confirmation tone is heard.Disabling of the privacy feature may be
limited by 
federd, state or local law, so
check the relevant Zaws in your area beforedisabZing priuacy.
DescriptionPRIVACY. The system provides privacy on all
communications in the system which preventsother stations from accidentally entering an
existing conversation. However, if desired, thesystem will allow on a per station basis the
ability for a station to join an existing outside
CO line conversation. Each station can be
granted the privilege to join an existing CO lineconversation by simply pressing the CO line
button of a CO line in use.l Both the station and the CO line must have
privacy disabled before the system will allow
cut-thru.IlIf privacy is disabled and a station joins an
existing call, a programmable warming toneis presented to both parties prior to actual
cut-thnl.l If privacy is disabled, up to three other sta-
tions mayjoin in on an existing conversation.Default: Privacy is enabled for all stations in
default.Related Programming: Refer to Sec. 710.3,
Additional System Features, Privacy Release
Tone Option for disabling of the conference
tone. Also refer to Sec. 720.1, CO Line
Programming,Privacy in CO Line Attributes
programming.
The Station Privacy flag affects a station users ability to access CO lines already en-
gaged in conversation by another station in the system as shown in the following 
ta-ble:
Station Attempting to
Access CO LinePrivacy Enabled
Privacy DisabledCO Line In Use by Another StationPrivacy EnabledPrivacy Disabled
PrivatePrivate
(No Cut-through)(No Cut-through)
PrivatePrivacy Released
(No Cut-through)(Cut-through Allowed)
730-4Issue 1, February 1994 
						

							infinitem DVX I’
Digital Key Telephone System
STATION ATTRIBUTES PROGRAMMING
.’PAGE “A” STATION ATTRIBUTES (Cont’d)
F.System Speed 
Dial Access
Programming Steps
1.Press the SPEED flexible button (Page A,
Button #6). This feature will toggle on andoff with each depression, and the display
will update with each depression.l LED on = System Speed Dialing access
is allowedl LED off= System Speed Dialing access
is denied
2.Press the HOLD button to save the entry.
Confirmation tone is heard.Description
SYSTEM SPEED DIALING ACCESS. Stations
can be individually allowed or denied the ability
to use system speed dial (20-99) numbers. Thelast 40 system speed numbers are not moni-
tored by toll restriction. Stations can not be
prevented from using station speed dial.Default: By default, System Speed Dialing is
allowed at all stations.Related Programming: Refer to Sec. 760.1,
Exception Tables Programming.
.
G. Line Queuing
Programming Steps
Description
1.Press the QUEUING flexible button (Page
LINE QUEUING. Stations can be allowed or
A, Button 
#7). This feature will toggle ondenied the ability to manually queue for a busyand off with each depression, and the
group of CO lines. Even when disabled, stations
display will update with each depression.will have automatic LCR queuing privileges.l LED on = Queuing is allowed
Default: By default, CO Line Queuing is al-
* LED off= Queuing is denied
lowed at all stations.
2.Press the HOLD button to save the entry.
Confirmation tone is heard.
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							infiniteW DVX I’Digital Key Telephone System STATION ATTRIBUTES PROGRAMMING
PAGE “A” STATION 
A’ITRIBUTES (Cont’d)H. Preferred Line Answer
l LED on = Preferred Line Answer is al-
Programming Steps1. Press the PREF LINE ANSWER flexible
lowed button (Page A, Button 
#8). This feature
will toggle on and off with each depression,and the display will update with each de-
pression.l LED off= Preferred Line Answer is de-
nied
2.Press the HOLD button to save the entry.
Confirmation tone is heard.
I.Off-Hook Voice Over
Programming StepsPress the OHVO flexible button (Page A,
Button #9). This feature will toggle on andoff with each depression, and the display
will update with each depression.l
LED on = Off-HookVoice Over is allowedl LED off= Off-HookVoice Over is denied
Press the HOLD button to save the entry.
Confirmation tone is heard.Description
PREF LINE ANSWER. Stations can be given theDefault: By default, Preferred Line Answer is ability to answer incoming outside line calls,
transferred and recalling lines and line queues
disabled on all stations.by simply going off-hook. (Preferred Line An-
swer)
Description
OHVO. This feature allows a station to receive
OHVO calls. Only OHVO Digital Terminals mayreceive an OHVO call. A station can be denied
the ability to receive OHVO calls by disabling
the OHVO option.
Default: By default, Off-Hook Voice Over is
disabled for all stations.730-6
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							infznite” DVX I’Digital Key Telephone System
STATION ATTRIBUTES PROGRAMMING
PAGE “A” STATION ATTRIBUTES (Cont’d)
J.Call Forwarding
Programming Steps
1.Press the CALL FORWARD flexible button(Page A, Button # 10). This feature will
toggle on and off with each depression,
and the display will update with each de-
pression.l LED on = Call Forwarding is allowed
l LED off= Call Forwarding is denied
2.Press the HOLD button to save the entry.
Confirmation tone is heard.DescriptionCALL FORWARD. Stations can be allowed or
denied the ability to have incoming CO calls,
intercom, transferred outside lines forwarded
to another station, ACD, UCD, Hunt or Voice
Mail group or Off-Net Forward via speed dial.
Default: By default, Call Forwarding is allowed
at all stations.
K.Forced Least Cost Routing (LCR)
Programming Steps1. Press the FORCED LCR flexible button
(Page A, Button 
#ll). This feature will
toggle on and off with each depression,
and the display will update with each de-
pression.l LED on = Least Cost Routing is forced
l LED off= Least Cost Routing is optional
2.Press the HOLD button to save the entry.
Confirmation tone is heard.Description
FORCED LCR. Stations may be forced to placeoutgoing CO calls by use of LCR (dial 
[9]) to
access an outside line). This allows the systemadministrator to control dialing patterns and
the lines used for outgomg CO calls more effec-tively. This can be enabled/disabled on a per
station basis for additional flexibility and con-
trol.
Default: Forced LCR is optional for all stations.Related Programming: Refer to Sec. 730.1,
LCR Class of service (COS); Sec. 710.2, LCR
Enable; 765.1, Least Cost Routing (LCR)
Programming.Issue 1, February 1994730-7 
						

							infinite”” DVX I’STATION ATTRIBUTES 
PROGRANIMINGDigital Key Telephone System
PAGE “A” STATION ATTRIBUTES (Cont’d)
L.ACD Supervisor Monitor w/Barge-In
Programming Steps
1.Press the SUPV BARGE-IN flexible button
(Page A, Button 
# 12). This feature will
toggle on and off with each depression,
and the display will update with each de-
pression.l
LED on = ACD Supv Barge-in is allowedl LED off= ACD Supv Barge-in is denied
2.Press the HOLD button to save the entry.
Confirmation tone is heard.The use of 
silent monitor and barge-in is
limited or prohibited by state or local law
M. Executive Override Blocking
Programming Steps1. Press the EXECUTIVE OVERRIDE
BLOCKING flexible button (Page A, Button# 13). This feature will toggle on and off
with each depression, and the display will
update with each depression.l LED on = Blocking is denied.
l LED off= Blocking is allowed.
2.Press the HOLD button to save the entry.
Confirmation tone is heard.Description
This feature is available with optiona soft-ware.
The ACD Supervisor Monitor with Barge-In fea-ture provides a means for an ACD Supervisor
to monitor an agents call in progress in order tocoach sales techniques or customer relations
skills. When used, a supervisor may intrude
onto an agents call in a listen only mode or in
a true conference mode. This feature is avail-
able with or without a warning tone.Default: By default, the Supervisor Monitor
w/Barge-In feature is not allowed.Related Programming: Refer to Sec. 730.1,
Executive Override.
Description
The Executive Override Feature has a separatecondition added to it which will allow or disal-
low an Executive to override an extension. This
prevents an extension with override capability
from overriding an Executive’s station.
-The 
Ewecatiue Override Slocking feature
will also block un AW Supervisor Monitor
w/Barge-in.
Default: By default, Executive Override is al-
lowed at all stations.Related Programming: Refer to Sec. 710.2,
System Features Programming, Executive
Override.730-8
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							infzmite?” DVX I’Digital Key Telephone System
STATION ATTRIBUTES PROGRAMMING
PAGE “A” STATION 
ATTRlBUTES (Cont’d)
N.CO Line Ringing Options
Programming Steps
1.Press the RINGING OPTIONS flexible but-
ton (Page A, Button 
# 14). This feature willtoggle on and off with each depression,
and the display will update with each de-
pression.l LED on = Reminder Ring is allowed
l LED off= Muted Ringing is allowed
2.Press the HOLD button to save the entry.
Confirmation tone is heard.Description
When a CO call rings at a busy station, the call
rings at the station using a muted ring signal.
This option allows a user to receive a reminderring at his station, instead of muted ring. In
addition, a reminder ring timer has also been
added to the system to provide the reminder
ring every time the timer expires, for as long asthe incoming CO line has not been discon-
nected.
When the reminder ring option is used, the type
of reminder ring tone is determined by the ToneRing Option code 
[695] programmed on the
keyset. It is also possible that this tone or a
portion of this tone could be heard in the hand-set, depending on the 
keyset ring volume set-
ting.Default: By default, Muted Ringing is allowed
at all stations.Related Programming: Refer to Sec. 710.1,
Reminder Ring Timer.Issue 1, February 1994
730-9