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Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual
Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual
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CUSTOMER DATA BASE PROGRAMMINGinfinite~ DVX I’Digital Key Telephone System Table 700-l Default Values .FEATURE No-Answer Recall Timer No-Answer Retry TimerGuaranteed Message Timer UCD GROUP PROGlMMMING:UCD Groups 550-557 Alternate UCD Group Overflow Assignment Announcement Table(s) Entries Select Page A Select Page BUCD Groups (l-8) Select Page A Select Page BUCD TIMERS: Ring Timer MIT Timer Over Flow TimerWrap-Up Timer No-Answer Recall TimerNo-Answer Retry Timer UCD RAN Announcement Tables PC/ACD* Event lYaceEvent Record Port # ACD” GROUP PROGRAMMZNG:ACD Groups 558-565 Alternate ACD Group Over-w Assignment Announcement TabZee(s) Entries ACD Supervisor Programming Select Page A Select Page B ACD Groups (558-565) Select Page A Select Page B VOICE MAIL GROUP PROGRAMMING: VM Groups (l-8) Alternate VM Group Leave Mail Table entry Retrieve Mail Table entry Station AssignmentsPROGRAMFLEXDEFAULT CODE BU’ITONVALUE Button 5000 sec. Button 630 sec. Button 7 10 sec.Flash 60 Page AButtons l-8None Button 11NoneButton 12 NoneButton 13 NoneButton 18 Button 19 Q Page BButtons l-8NoneButton ,18Button 19 Flash 6 1 Button 160 sec.Button 2 60 sec.Button 3 60 sec.Button 4 04 sec.Button 5 000 sec.Button 6 300 sec.Flash 62 None Hash 63 Button 1Disabled Button 2Port #l F’lash64Page AButtons l-8None Button 11,:None Button 12None Button 13None Button 14 Button 18 Button 19 Page BButtons l-8None Button 18 Button 19 Flash 65 Buttons l-8 NoneButtons 9 NoneButton 10 NoneButton 11 NoneButton 12 None700-8 Issue 1, February 1994
infrnitem DVX InDigital Key Telephone System CUSTOMER DATA BASE PROGRAMMlNGTable 700-l Default Values FEATURE VM Leave/Retrieve Disconnect TablesVM In-Band Digits VM ID on Incoming CO CallsAllow Call Forward to Voice Mail ALLOW/DENY & SPECIAL TABLES: Allow Table A Deny Table AAllow Table B Deny Table B Special Table 1 Special Table 2 Special Table 3 Special Table 4 Area Code for Special Table 1 Area Code for Special Table 2 Area Code for Special Table 3Display Tables LCR PROGRAMMING: 3-Digit Routing Table 6-Digit Routing TableException Code Table Route List Table Insert/Delete Table Daily Start Time Table Weekly Schedule TableRoute for 555-1212 INITIALIZE DATA BASE PARAMETERS: Init System Parameters Init CO Line Attributes Init Station Attributes Init CO/Station Port Parameters Init Exception Tables Init System Speed Init LCR Tables Init Entire System Database and Reset hit ICLJD* Parameters Init Directory Dialing Table Init Hunt Group Parameters hit ACD+ or UCD Group ParametersPROGRAMFLEXDEFAULT CODEBUTTONVALUE Flash 66Buttons l-9 Flash 67 Button 1Enabled Button 2Disabled Flash 70 Button 1NoneButton 2 NoneButton 3 NoneButton 4 NoneButton 5 aAll Codes Allowed Button 6All Codes Allowed Button 7All Codes Allowed Button 8All Codes Allowed Button 9 Button 10 Button 11 Button 12 Flash 75 Button 1DefaultButton 2 NoneButton 3 Button 4 Button 5 Button 6 Button 7 Button 8 Flash 80 Button 1 Button 2 Button 3 Button 4 Button 5 Button 6 Button 7 Button 8 Button 9 Button 10 Button 11 Button 12 * Features available with optional softwareIssue 1, February 1994 700-9
CUSTOMER DATA BASE PROGRAMMINGinfznite” DVX I’Digital Key Telephone System Table 700-l Default Values Print System Parameters Print CO Line Attributes Print Station Attributes Print CO/Station Port ParametersPrint Exception Tables Print System Speed Print LCR Tables Print Entire System DatabasePrint ICLID* Parameters Print Directory Dialing Table Print Hunt Group ParametersPrint ACD* or UCD Group Parameters Print VM Group ParametersAbort PrintingFEATURE Init VM Group Parameters System ResetPRINT DATA BASE PARAMETERS: * Features available with optional software PROGRAMCODE Flash 85FLEX BUTI-GNButton 13 Button 20 Button 1Button 2 Button 3 Button 4 Button 5 Button 6 Button 7 Button 8 Button 9 Button 10 Button 11 Button 12 Button 13 Button 20DEFAULT VALUE 700- 10Issue 1, February 1994
inflnitem DVX I’Digital Key Telephone System CUSTOMER DATA BASE PROGRAMMlNG To enter the program mode:a. Press ON/OFF button. (optional) LED lights and intercom dial tone is heard.b. On the dial pad, press the asterisk (SC) twice. c. On the dial pad, enter the digits [3][2][2][6] (DBAM)*. Confirmation tone is heard.* This is a default setting. However, it may be changed after entering programming. d. The ON/OFF button LED is lit. The systemis ready to program. Other telephones connected to the system con- tinue to function normally. 700.3PROGRAM MODE ENTRY (Data Terminal or PC) A data terminal connected to the RS-232C porton the CPU or remotely through the on-board 1200 Baud Modem (future) can be used for database programming. When using a data terminal (ASCII or PC capa-ble of emulating an ASCII terminal) on-site or locally, to program the System: a. Press the [Enter] key on the terminal.b. Enter the password WODAVI], and press return again. Proper entry of the passwordwill result in the ADM> prompt. Proceed with programming referring to Figure 700-1 for terminal characters that represent the keyset buttons. By entering a [?I from the terminal, a HELP screen will appear. When entering the system remotely via a dataterminal, access to the on-board 1200 Baud Modem (future) is accomplished by accessing Port 499 either through a direct ringing assign-ment or through DISA or by being transferred to Port 499 by any internal station.Proper entry of the password will result in the ADM> prompt. Proceed with programming re- * ferring to Figure 700-l for terminal characters that represent the keyset buttons. By enteringa [?] from the terminal, a HELP screen will appear, similar to that shown in Figure 700-l. Using the Remote Admin Key Definitions follow the sarne steps and procedures to program the infinite Digital Key Telephone System when us-ing a terminal (as outlined in the following sections). 700.4BEGINNING TO PROGRAM Once the program mode has been entered via adigital terminal or via an ASCII terminal, you may proceed with programming by:Initialize here if necessary. Refer to the following section for initialization instructions. a. Press the FLASH button.b.Dial the two-digit program code for the desired data field. c. Enter customer data. d.To permanently store the entered data, press the HOLD button. A burst of one second confirmation tone should be heard.If an interrupted (error) tone is heard, re- enter the data starting with step a. e. Repeat from step a. until all data has been entered into memory.700.5INITIALIZATION The system has been pre-prograrnmed with certain features which are called default data (Refer to Table 700-l). These features are loaded into memory when the system is initial- ized.The system should be initialized when installed or at any time the database has been corrupted. Use the procedures below to return the system database to default values: a. Enter the programming mode.b. Press FLASH button and dial [80].c. Press the System & Reset flexible button (Button #8). d. Press HOLD button to initialize the systemdatabase to default values. Confirmation tone will be heard upon completion of the initialization process.e. Repeat from step c. to return only parts of the database to default values using the following flexible buttons: /Ei-yyig1;1 ~~~~ pgj Fi pjiJ wi * Features available with optional software..__ Buttons l-7 DO NOT initialize the database.Issue 1, February 1994 700-l 1
CUSTOMER DATA BASE PROGRAMMINGinfinite” DVX InDigital Key Telephone System 700.6CUSTOMER DATA WORKSHEETS Before any attempt at programming is made, itis strongly recommended that customer data worksheets be prepared (Refer to Appendix A). These worksheets should become part of the permanent record of customer programming. Refer to the following sections when preparing the worksheets. 700.7DATA BASE FIELDS The data fields are used to set system timers, determine central office line features and KeyTelephone features. When entering CO line data and station data, be sure to enter the exactnumber of digits specified. The data fields and features are further described in the following sections. 700.8DATABASE UPLOAD/DOWNLOAD ROUTINE The Database Upload/Download database fea- ture provides a maintenance facility which per- mits the user to download the database to a PC,when a software change is made or when the system needs to be initialized and re-pro- grammed. In addition, the routine will facilitate the progr ammingof a database on an in-housesystem which can be downloaded to a PC and then uploaded to a system in the field. After thesystem maintenance is completed, the file saved in the PC can then be uploaded to the system.AZZ trace modes (SMDR, ICLID Event, Maintenance Event Traces, etc.) MUST beturned off before any download ispe@&meed!A.Using the PC to Upload/Download tbru Remote Administration A Personal Computer must be connected to the RS-232C port on the Central Proces- esor Unit (CPU) on the infinite DVX I’ Sys- tem that can be used for database programming.When entering the system remotely via a Personal Computer, access to the on-board1200 Baud Modem (future) is accom- plished by using Port 499 either through adirect ringing assignment, DISA or by be- ing transferred to Port 499 by any internal station.1. Connect one end of an RS-232C Serial cable from the RS-232C connector on theCentral Processor Unit (CPU) of the DVX ‘I System to the desired Comm Port on the Personal Computer.2. Load a communication software package (i.e. Procomm) into the Personal Com- cf2
infznitem DVX InDigital Key Telephone System CUSTOMER DATA BASE PROGRAMMING 3.Press the [Enter] key on the PC. The following display will be seen on the Personal Com- puter monitor.4896 Digital Key-System Eng. Ver. 0.071F DATE: 06/09/93 TIME: 13:12:59ENTER PASSWORD: 4. Enter the password [VODAVI], and press the m key again. Proper entry of the password will result in the ADM> prompt.Proceed with programming referring to Figure 700- 1 for terminal characters that represent the keyset buttons. By entering a [?I from the terminal, a HELP screen will appear.5. Enter the information on the following screen capture. F LL)oFIi-4896 Digital Key-System Eng. er. 0.071F DATE: 06/09/93 TIME: 13:12:59ENTER PASSWORD: .Xh>,ENTER PROGRAM NO adm>86LOAD DATABASE ROUTINE ENTER BUTTON NUbCBER?dll>WDOWNLOAD DATABASE PRESS HOLD aam> 6.Press the fZFJ + /?iJ keys. This will bring up the log screen on the PC monitor. Enter apath for the database file to be sent to or press [Enter] and the database file will be sent to the destination shown in the com-munications package default settings area.The downloaded database can not be ~~~ 7.On the PC, press the [Enter] key to begin thedownloading routine. Confirmation tone will be heard when the database is com- pletely downloaded. 8.After the file is downloaded from the sys- tem and no more data is seen on the screen, press the q + q keys again to turn the log file off.9. Enter an “M” or a “,” and press the m key. 10. On the PC, press the q + [Xl keys. Press the [Enrerl key to exit Procomm and return tothe DOS prompt. ’ The download file will contain a series of ASCIIstrings which will contain a checksum at the end of the string. The checksum will be verified when the system receives the string back. An error in the checksum will result in rejection of the string. In addition an error message will be sent to the PC when a string is received with an error. The user must watch for no more data on the screen to determine when the transmission of the download file is complete.The following is a list of strings and the order that they will received in:Issue 1, February 1994 700-13
CUSTOMER DATA BASE PROGRAMMINGinfinite” DVX I’Digital Key Telephone System t 22.3~DIGIT~ROUTE~TABLE 23.6-DIGIT_ROUTE_TABLE (table entrv) 24.EXCEPTION-CODE-TABLE 25.ROUTE-LIST-TABLE (table entry) 26.INS/DEL_TABLE (table entry) 27. DAILYSTART-TABLE 28.WEEKLY START TABLE 29.ROUTE-FOR-555- 12 12 30.SYSTEM-SPEED-BIN 31.STA-SPEED-BIN (station 100thru 195) 32.SPEED-DIR (directory entry) 33.ICLID-TRANS-TBLE (trans table entry) 34.ICLID-UAC-TABLE (uac table entry) 35.SPECIAL-TABLE Forward and backward compatibility is main- tained. If the file being uploaded from the PC contains less information in a string than is required by the system database, the system will maintain default information in the area not covered by the string. If the file being uploaded from the PC contains more informa- tion in a string than is required by the system database, the system will ignore the additional information.To upload a database file: 1.On the PC, enter the following informationafter the first ADM> prompt Then press the jEnterl key.4896 Digital Key-System Eng. er. 0.071F DATE: 06/09/93 TIME: ENTER PASSWORD:13:23:19 adIn>,ENTER PROGRAM NOadm>86LOAD DATABASE ROUTINE ENTER BUTTON NUMBER admqPLOAD DATABASE PRESS HOLD 4.Enter the path for the file to be uploaded to the system and press the (Enter] key. Thefile will now be uploaded to the system. Confirmation tone will be heard at the completion of the upload routine. If the [Enter] key was pressed during the downloadroutine without a fildname entered, the default filename will be: PCPLUS.LOG.deleted before the next download routine is 5.After the file is uploaded to the system, the ADM> prompt will be returned to the PC monitor. Enter an ‘WI” at the prompt and press the [Enterl key.ENTER PROGRAM NO adm>m exiting admin... DATE:06/09/93 TIME: 13:25:11exiting maintenance utility... I 6.On the PC, press the q + (X) keys. Press the jEnterl key to exit Procomm and return to the DOS prompt. 7.After the upload procedure is completed, the system MUST be reset for full activa- tion of the database programming to take effect. 2.On the PC, press the q + [Cl keys to clearthe screen. Press the &ij) key to bring up the upload screen. Enter an “A” to set theupload as an ASCII upload file. 3. This will bring up the ASCII upload file screen on the PC monitor. 700-14Issue 1, February 19!
inflnitem DVK I’ Dig&d Key Telephone SystemSECTION 710 710.1710.2 710.3 710.4TABLE OF CONTENTS FOR SECTION 710 SYSTEM PARAMETERS PROGRAMMING ...................................710-l SYSTEM TIMERS..................................................................................710-l A. System Hold RecaII Timer..........................................................710-2 B. Exclusive Hold RecalI Timer.......................................................710-2 C.Attendant RecaII Timer..............................................................7 10-3 D.Transfer Recall Timer................................................................. 710-3E. Preset Forward Timer.................................................................710-4 F.Call Forward No/Answer Timer..................................................710-4 G.Pause Timer..............................................................................,710-5H. Call Park RecalI Timer................................................................710-5 I. Conference/DISA Timer.............................................................710-6 J. Paging Timeout Timer....................................... .i.......................710-6 K. CO Ring Detect Timer................................................................710-7 L.SLT DTMF Receiver Timer.......................:...................................710-7 M. Message Wait Reminder Tone.....................................................710-B N.SLT Hook Flash Timer...............................................................,710-B 0. SLT Hook Flash Debounce Timer...............................................710-9 P.SMDR CaII Qualification Timer................................................710-10 Q. Automatic CaII Back Timer......................................................710-10 R.Reminder RingTimer...............................................................710-11S. Release Guard Timer................................................................ 710-l 1SYSTEM FEATURES PROGRAMMING.................................................710-12 A. Attendant Override..................................................................710-13 B. Hold Preference........................................................................710-13 C. External Night Ring.................................................................710-14 D. Executive Override Warning Tone.............................................710-14 E. Page Warning Tone..................................................................710-15 F. Background Music Channel.....................................................710-15 G. LCR Enable.............................................................................710-16 H. Account Codes - Forced...........................................................710-16 I. Group Listening.......................................................................710-17 J. Idle Speaker Mode....................................................................710-17 K. Call Cost Display Feature.........................................................710-18 L. Music On Hold.........................................................................710-18 M. Handset Receiver Gain.............................................................710-19 N. Call Qualifier Tone Option........................................................710-20 ADDITIONAL SYSTEM FEATURES PROGRAMMING............................ 710-21A. Privacy Release Tone Option.................................................... 710-21FLASH RATES (Programmable)............................................................710-22 A. Incoming CO Line Ringing........................................................710-22 B. Incoming Intercom Ringing......................................................710-23 C. Call Forward ............................................................................710-23 Issue 1, February 1994710-i
infinite” DVX I’Digital Key Telephone System 710.5 710.6 710.7 710.8 710.9 710.10 710.11710.12 710.13 710.14 710.15 710.16 710.17 s D.Message Waiting......................................................................710-23 ATI-ENDANT STATION ASSIGNMENT..................................................7 lo-24SYSTEM TIME AND DATE...................................................................710-24 PBX DIALING CODES.. .......................................................................710-25 EXECUTIVE/SECRETARY PAIRS........................................................710-25 RELAY/SENSOR PROGRAMMING...................................................... 7 1 O-26 A.Programming relay for External Paging:...................................7 1 O-27 B.Programming relay for RAN Starting:.......................................7 1 O-27 C.Programming relay for Power Failure Transfer:.........................7 1 O-28 D.Programming relay for Loud Bell Control:................................710-29 E. Programming relay for CO Line Control:...................................7 1 O-30 F.Assign Relay/Sensor Interface Module to a station:..................710-30 G.Program sensing circuit as a RAN Sensing (RAN END) circuit:. .710-3 1BAUD RATE ASSIGNMENTS .......................................... ..*.................710-32 ACCESSCODES.................................................................................710-33 A.DISA Access Code....................................................................710-33 B. Database Admin. Password .....................................................710-34 STATION MESSAGE DETAIL RECORDING (SMDR).............................710-35 A.SMDR Enable/Disable.............................................................710-35 B.Long Distance/Local Assignment.............................................7 1 O-35 C.Character Print Assignment.....................................................7 lo-36 D.Baud Rate Display ...................................................................710-36 E. SMDR Port Assignments..........................................................7 1 O-36WEEKLY NIGHT MODE SCHEDULE ................................................... 7 lo-37 A.Automatic/Manual Operation..................................................710-37 B.Day of Week programming.......................................................7 1 O-37DIRECTORY DIALING......................................................................... 7 lo-38FLEXIBLE CARD ASSIGNMENTS........................................................ 7 1 O-4 1HUNT GROUPS ...................................................................................710-42 A.Hunt Group Programming .......................................................710-42 B.Station/Pilot Hunting Assignment...........................................710-42 LOCAL NUMBER/NAME TRANSIKTION TABLE..................................7 lo-43 7 lo-iiIssue 1, February 1994
infhite” DVX I’Digital Key Telephone System SYSTEM PARAMETERS PROGRAMMING SECTION 710SYSTEM PARAMETERS PROGRAIMMING 710.1SYSTEM TIMERS Programming StepsIf the system is in the programming mode, continue using the program codes. If starting toprogram here, enter the programming mode. Refer to Sec. 700.2 , Program Mode Entry (Key Station).DescriptionThis section describes the procedures and steps necessary to program system timers. The buttons on the digital terminal are defined as shown below when entering the System Tim- ers programming. If any System Timers are to be changed: 1.Press FLASH and dial [O 11. The following message is shown on the display phone:PROGRAM CODEFLEX FEATUREDEFAULT VALUE BU’ITON(after initializing)SYSTEM TIMERS: FLASH 01 11 System Hold RecaII060 seconds Issue 1, February 1994 710-l 13 14 15 16 17 18 19MSG Wait Reminder Tone SLT Hook-flash TimerSLT Hook-flash Debounce SMDR CalI Qualification Timer Auto Call Back Timer Reminder Ring Timer Release Guard Timer000 minutes 10 ( 1 second) 010 (. 1 seconds)30 seconds 00 seconds (disabled) 00 seconds (disabled) 300 milliseconds