Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual

							STRATA DK FAULT FINDING 
SECTION 200-096-500 
FEBRUARY 1991 
CHART NO. 12 
DOOR PHONE FAULTS (cont.) 
programmed properly 
Recheck 
HDCB output 
programming. 
1 
YES 
( END ) 
From/-----Y Program system 
for door phone 
usage. 
Call the 
Service Center 
for assistance. 
23 END 
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							STRATA DK FAULT FINDING 
SECTION 200-096-500 
FEBRUARY 1991 
CHART NO. 13 
TIE LINE FAULTS 
Fault Classification 
Verify 
programming. 
Contact TELCO 
line, repair line). operate correctly? 
YES 
Call the 
Service Center 
for assistance. 
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							STRATADKFAULTFINDING 
SECTION 200-096-500 
FEBRUARY1991 
CHART NO. 14 
REMOTE MAINTENANCE/TTY FAULTS 
NOTES: 
1. Verify programming. 
2. Verify G-232 cable 
and pin-out 
connection to TTY. 
3. Ensure proper CO /ins 
operation for remote 
maintenance modem. 
1 YES 
Call the 
Service Center 
for assistance. Replace the 
PIOU or PIOUS PCB. 
Tag the 
defective PCB 
and return for 
repair. 
I 
c-5 END 
-26-  
						

							STRATA DK FAULT FINDING 
SECTION 200-096-500 
FEBRUARY 1991 
TABLE G (PDKU) 
STATION CABLE CONTINUITY 
CHECK USING VOLTMETER 
TABLE H (PDKU) 
STATION CABLE CONTINUITY 
CHECK USING OHMMETER 
FROM TO 
Pair Wire Color Pair Wire Color Resistance 
1 T Green 2 T Black 14 ohms 
1 R Red 2 T Black 370 ohms 
1 T Green 2 R Yellow 980 ohms 
1 R Red 2 R Yellow 5 ohms 
1 T Green 1 R Red 983 ohms 
2 T Black 2 R Yellow 12 ohms 
-27-  
						

							TOSHIBA SYSTEM PRACTICES 
DIGITAL KEY TELEPHONE SYSTEMS REMOTE ADMIN & MAINT PROCEDURES 
SECTION 200-096-600 
FEBRUARY 1991 
StrataTax 
RELEASE 1,2, and 3 
REMOTE 
ADMINISTRATION & MAINTENANCE 
PROCEDURES  
						

							REMOTE AOMIN & MAINT PROCEDURES 
SECTION 200-096-600 
FEBRUARY 1991 
TABLE of CONTENTS 
PARAGRAPH SUBJECT . PAGE 
1 
2 
3 
4 
4.00 
4.10 
4.20 
4.30 
5 
5.00 
5.10 
5.20 
6 
6.00 
6.10 
6.20 
6.30 
7 
7.00 
8 
8.00 
8.10 
8.20 
8.30 
8.40 
9 
9.00 
IO 
10.00 
10.10 
II 
11.00 
11.10 
11.20 
I2 
12.00 
I3 
I4 
14.00 
14.10 
15 TABLE of CONTENTS ....................................................................................................... 
FIGURE LIST.. .......... ......................................................................................................... 
USING REMOTE ADMINISTRATION AND MAINTENANCE ............................................ 
GENERAL DESCRIPTION ................................................................................................ 
HARDWARE REQUIREMENTS ........................................................................................ 
SET-UP .......... .................................................................................................................... 
General .......................................................................................................................... 
Hardware Verification .................................................................................................... 
Programming ............ ..................................................................................................... 
On-site Testing .............................................................................................................. 
LOCAL TERMINAL ............................................................................................................ 
Requirements ................................................................................................................ 
Set-up .......... .................................................................................................................. 
Local Operation ............................................................................................................. 
REMOTE TERMINAL SITE.. .............................................................................................. 
Requirements ................................................................................................................ 
Set-up ............................................................................................................................ 
Remote Operation ....... .................................................................................................. 
Operation ....................................................................................................................... 
MODE SELECTION ........................................................................................................... 
Selecting a Mode ........................................................................................................... 
PROGRAM MODE ............................................................................................................. 
General .......................................................................................................................... 
System Record Sheets .................................................................................................. 
Program Types .............................................................................................................. 
Multiple Station (Range) Programming.. ........................................................................ 
Programming Procedures. ............................................................................................. 
DATA DUMP MODE. ......................................................................................................... 
General .......................................................................................................................... 
TEST MODE ...................................................................................................................... 
General ............ .............................................................................................................. 
CO Line Testing ............................................................................................................. 
MESSAGE MODE.. ............................................................................................................ 
General .......................................................................................................................... 
Remote Called Station Message 
Mode ......................................................................... 
Remote Calling Station Message Mode ........................................................................ 
SPEED DIAL MODE.. ........................................................................................................ 
General ......................................................................................................................... 
MODE EXIT ............ ........................................................................................................... 
DISCONTINUE OPERATION ............................................................................................ 
Local Terminal ............................................................................................................... 
Remote Terminal .......... ................................................................................................. 
EQUIPMENT COMPATIBILITY ......................................................................................... 
REMOTE MAINTENANCE PROCEDURES 
INDEX .......................................................... 
MESSAGE RECORD SHEET.. .......................................................................................... 
I 
i 
ii 
I 
2 
2 
2 
2 
3 
3 
3 
3 
3 
3 
4 
4 
4 
5 
5 
5 
6 
6 
6 
6 
6 
6 
7 
7 
7 
7 
8 
8 
9 
9 
9 
9 
9 
IO 
IO 
IO 
IO 
IO 
IO 
IO 
60 
61  
						

							REMOTE ADMIN & MAINT PROCEDURES 
SECTION 200-096-600 
FEBRUARY 1991 
TABLE LIST . . 
TABLE 
RM-A 
RM-B 
FIGURE 
1 
2 
3 
4 
5 
SUBJECT 
. PAGE 
SECTION FLOWCHART . . 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
1 
PROGRAMMING PROMPTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
6 
RM-C thru RM-BL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
11-59 
FIGURE LIST 
SUBJECT 
PAGE 
PIOUS/IMDU CIRCUIT DIAGRAM 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2 
LOCAL TERMINAL CONNECTION 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
4 
DATA DUMP PRINTOUT EXAMPLE 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
7 
SAMPLE PRINTOUT OF SYSTEM 
MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
8 
TEST MODE 
FUNCTION DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
8  
						

							REMOTE ADMIN & MAINT PROCEDURES 
SECTION 200-096-600 
FEBRUARY 1991 
1 USING REMOTE ADMINISTRATION AND MAINTENANCE 
1.01 Table RM-A is provided as a quick reference aid in using this section. 
TABLE RM-A-SECTION FLOWCHART 
General Description: The functions available on 
1 are explained in Paragraph 2 1  STRATA DK systems via a Local or Remote Terminal 
The hardware and installation requirements are 
explained in Paragraphs 3 and 4. 
I 7 To set-up and operate a Local 
I I To set-up and operate a Remote 
Terminal, see Paragraph 5. Terminal, see Paragraph 6. 
To enter Operation Modes from a Local or Remote 
Terminal: 
l Program 
l Data Printout 
l Test 
l LCD Message Entry 
l Speed Dial Entry 
See Paragraph 7. 
review speed dial 
via a terminal; 
I To exit and/or change modes; Paragraph 13. 
To terminate Local and Remote Terminal operation; 
Paragraph 14. 
Paragraph 15 provides an equipment compatibility list. 
-1 
-l-  
						

							REMOTE ADMIN ii MAINT PROCEDURES 
SECTION 200-096-600 
FEBRUARY 1991 
2 GENERAL DESCRIPTION 
2.01 Remote Administration and Maintenance is 
accomplished with a remote terminal/modem com- 
municating over the public telephone network via a 
Modem Unit (IMDU) installed in the STRATA DK 
KSU. The IMDU is a built-in modem so an external, 
customer-supplied modem is not required (see 
Figure 1). 
Test Mode: Provides for testing of STRATA DK 
CO lines and stations. 
Data Dump Mode: Provides a complete printout of 
all or individual STRATA DK customer data base 
programs, including speed dial numbers and 
LCD messages. 
Message Mode: Provides for sending, adding, or 
changing electronic telephone LCD messages. 
(300or1200 BPS) 
Speed Dial Mode: Allows station and system speed 
dial numbers to be programmed remotely. 
NOTE: 
TELEPHONE 
All the functions in the preceding paragraph 
are a/so available via a terminal connected 
directly to the on-site PIOUS PC9 or a termi- 
nal with a modem connected to a PSTU port 
(Paragraph 5). 
2.05 There are two levels of Remote Administra- 
tion and Maintenance. 
INTERNAL MODEM (IMDU) Level 1: Allows access to all programs. 
FIGURE l-PIOUS/IMDU CIRCUIT DIAGRAM Level 
2: Allows access to Programs 30 m 39 and 
77 -- 89, which pertain only to individual station 
options such as button assignments, class of 
service, etc. 
2.02 Remote Administration and Maintenance calls 
may connect to the IMDU automatically via pro- 
grammable CO line ringing assignments 
(Program 
78), or manually via the standard call transfer 
feature at intercom number 19. Automatic connec- 
tion allows remote programming to be accom- 
plished after business hours without on-site assis- 
tance via night ringing assignments. 2.06 Each Remote Administration and Mainte- 
nance level has a different programmable pass- 
word for customer data base protection. This al- 
lows a customer to make certain station moves, 
adds, and changes in Level 2; while protecting the 
critical system assignments in Level 1 (refer to 
Program 00). 
2.03 An external modem may be used and can be 
connected as detailed in Figure 8-21, Section 200- 
096-208. In this case, either a dedicated CO line or 
a dedicated PSTU port is required for a remote 
terminal connection. 3 HARDWARE REQUIREMENTS 
3.01 The STRATA DK KSU must be equipped with 
a PIOUS PCB and either an IMDU (subassembly) 
modem or a modem external to the KSU. 
2.04 Remote Administration and Maintenance al- 
lows the following functions to be accomplished 
remotely: 
4 SET-UP 
4.00 General 
Program Mode: 
Provides for complete program- 4.01 This section assumes that fhe system has 
ming of all STRATA DK programs (including been properly installed per the appropriate section 
speed dial adds/changes). in this manual. ‘X 
-2-  
						

							4.02 The following items must be completed on- 
site for Remote Administration and Maintenance to 
be operational. 
4.10 Hardware Verification 
4.11 
Verify the PIOUSIMDU or external modem is 
installed per instructions in the appropriate installa- 
tion section of this manual (refer to Sections 200- 
096-206 and 200-096-208). 
4.20 Programming 
4.21 
If an IMDU is 
Program 77-l. 
used, enable the IMDU in 
4.22 If Remote Administration and Maintenance 
calls are to connect to the IMDU automatically, 
assign the designated CO lines to ring the IMDU 
intercom number (19) in 
Program 78 as required 
(use standard STRATA DK programming proce- 
dures). 
4.23 Program the security codes for Levels 1 and 
2 as in the Programming Procedures, Section 200- 
096-300. Reference 
Program 00. 
NOTE: 
The security codes are initialized as “0000”. 
These codes may also be changed via a local 
or rem0 te terminal. 
4.30 On-site Testing 
4.31 
From any working station, test the functioning 
of the IMDU. 
1) Press the m button. 
l Receive intercom dial tone. 
2) Dial 0 1. 
l Receive modem tone from the IMDU after 
a 2-second delay. 
3) Press the m button to release. 
4) Make an incoming call over each CO line that 
is programmed to ring the IMDU (station 19). 
l Receive modem tone from the IMDU after 
a 2-second delay with each call. 
REMOTE AOMIN & MAINT PROCEDURES 
SECTION 200-096-600 
FEBRUARY 1991 
NOTE: 
This test checks basicprogramming and IMDU 
operation, and should be completed -before 
continuing with Remote Administration and 
Maintenance installation. 
5) If a terminal is to be utilized on-site, refer to 
Paragraph 5. For off-site programming referto 
Paragraph 6. 
5 LOCAL TERMINAL 
5.00 Requirements 
5.01 
The KSU must have a PIOU(S) PCB installed 
(refer to Sections 200-096-208 and 200-096-209 
for wiring information). 
5.02 The local terminal must have an EIA RS-232 
interface, communicate in ASCII code at 300 or 
1200 bps, have a standard typewriter-type key- 
board, and display data via a CRTdisplay or printer. 
A personal computer capable of emulating the 
described terminal may also be used (see Figure 2 
and Paragraph 15). 
5.03 Operating the terminals, local or remote, is 
identical. The only difference is the physical con- 
nection and the method used to establish initial 
communications. 
5.10 Set-up 
5.11 
Refer to Figure 2 and verify that the local 
terminal is connected and set-up as follows: 
1) Connect the RS-232 cable to the terminal 
connector and the PlOU(S) TTY connector. 
NOTE: 
If a personal computer is being used, connect 
the cable to the serial “COM”pot?. 
2) 
3) 
4) 
5) 
Set the terminal baud rate to match the PIOU(S) 
setting (PIOU[S], SW2). 
Set the terminal for “Full Duplex” operation. 
Set the keyboard for “Caps Lock” on. 
Set the terminal parameters to: 
Word length: 7 bits s 
Stop bits: 1 
Parity: Even 
-3-