Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual
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SPEED DIAL MEMO DIRECTORY Speed Dial memos are limited to 12 characters for the memo (top row of LCD) and 16-digits/pauses for the dial number (bottom row of LCD). This directory is provided for recording Speed Dial numbers with memos. * Code: 12-Character Memo: (Example) * 10 -MEMO HERE SPEED DIAL# HERE * * * * * * Code: 12-Character Memo: * 35
* Code: 12-Character Memo: * Code: 12-Character Memo: * 1 * * * * * * .- EE ! * * * * * * * 36
INDEX * Code: 12-Character Memo: * * * * * * , Adding to a Preprogrammed Message ................................. 19 Busy Field Display ................................................................ 16 Busy Station Messaging ....................................................... 31 Call Forward Display.. ........................................................... 13 Called Station Messaging ..................................................... 27 Calling Station Messaging .................................................... 29 Date/Time/Day Adjustment ................................................... 12 DISA Security Code: Add/Delete/Change ............................ 16 Editing or Setting a New Calling Station Message ............... 20 Group Called Station Messaging .......................................... 28 Group Calling Station Messaging ......................................... 29 LCD Name/Number Display ................................................. 22 Liquid Crystal Display ........................................................... 1 Mode Exit .............................................................................. 16 Message Administration Functions ....................................... 19 Message Directory ................................................................ 32 Message Sending ................................................................. 27 Preprogramming System Messages.. ................................... 20 Recording a Message ........................................................... 21 Speed Dial Memo ................................................................. 25 Speed Dial Memo Directory .................................................. 34 Station-to-Station Message Waiting ..................................... 14 Storing a Message ................................................................ 22 Summary of LCD Functions.. ................................................ 2 Timed Reminders with Memo ............................................... 26 Toll Restriction Override/Traveling Class Code Change ...... 17 User Name/Number Directory .............................................. 34 Verified Account Code Change ............................................ 18 Voice Mail (VM) .................................................................... 15 38 39
DIGITAL TELEPHONE U S E R G U I D E TABLE OF CONTENTS STRA D TE I :1 TA@ DK GITAL KEY .EPHONE SYSTEMS STRATA DK24 DK56 AND DK96 RELEASE 3 GENERAL INFORMATION ...................................................... 1 Button Descriptions.. ............................................................. 2 Volume Controls . .................................................................. 6 LED Indications . . . .................................................................. 8 FEATURE USE . . ...................................................................... 10 Outside Calls . ... .................................................................... 10 On-hook Dialing .................................................................... 11 Group Listening .................................................................... 12 Automatic Off-hook Selection Programmable Option ........... 12 Repeat Last Number Dialed ................................................. 13 Auto Busy Redial Programmable Option .............................. 13 Speed Dial ............................................................................ 14 Speed Dial Buttons Programmable Option ........................... 15 Saved Number Redial Programmable Option ...................... 16 Telephone Number Storage ................................................. 16 * and # DTMF Tone Dialing .................................................. 19 Tone/Pulse Dialing Programmable Option ........................... 19 Privacy Override Programmable Option ............................... 20 Privacy Button Programmable Option .................................. 21 Privacy Release Programmable Option.. .............................. 21 Intercom Calls ....................................................................... 21 Handsfree Answerback.. ....................................................... 22 Microphone Cut-off Programmable Option ........................... 23 Off-hook Call Announce (OCA) Optional Feature.. ............... 23 Call Transfer with Camp-on .................................................. 24 Conference Calls .................................................................. 26 Call Forward-All Calls ........................................................... 28 Call Forward-Busy ................................................................ 29 Call Forward-No Answer.. ..................................................... 29 Call Forward-Busy/No Answer.. ............................................ 30 Call Forward-Fixed ............................................................... 31 Call Holding .......................................................................... 32 Exclusive Hold ...................................................................... 33 Call Pickup.. .......................................................................... 33 Do Not Disturb .......................................................... , ........... 34
TABLE OF CONTENTS (continued) Automatic Callback (Intercom) .............................................. 34 Account Code Calls .............................................................. 36 Paging ................................................................................... 38 Door Phone.. ......................................................................... 39 Handsfree Monitoring .......................................................... .40 Alarm Reset ......................................................................... .40 Background Music (BGM) .................................................... .40 Background Music Over External Speakers ........................ .41 Direct Inward System Access (DISA) .................................. .41 Direct Station Selection Buttons (Hotline) Programmable Option ......................................................... 43 Door Lock ............................................................................. 44 Message Waiting ................................................................. .44 Night Transfer Programmable Option ................................... 46 Override Calls ....................................................................... 47 Speakerphone (DKT 1020SD Only) ..................................... 47 Microphone Control ............................................................. .48 Two (Tandem) CO Line Connection ..................................... 49 Timed Reminders ................................................................. 51 Toll Restriction Override/Traveling Class ............................. 51 Tone Signaling Programmable Option .................................. 52 Voice Mail (VM) .................................................................... 53 CENTREX APPLICATION ........................................................ 55 INDEX ....................................................................................... 56 HANDSET SPEAKER MODULAR HANDSET CORD SPEAKER ON/OFF BUlTON AND LED INDICATOR I MICROPHONE ON/OFF BUTTON AND LED INDICATOR FLEXIBLE FEATURE BUTTONS MESSAGE WAITING BUTTON AND LED INDICATOR CONFERENCE/ TRANSFER BUlTON LAST NUMBER REDIAL BUTTON tlOLD BUTTON 20-button Digital Telephone
GENERAL INFORMATION Toshiba digital telephones can access a wide range of useful features. This user guide provides brief, step-by-step instruc- tions for each of these features, which are activated by access codes or feature buttons. It is possible that your digital telephone cannot access all of the listed features; this is because feature accessibility is assigned on a phone-by-phone basis in system programming. Each digital telephone includes a dialpad, 26 feature buttons, and volume control up-and-down buttons. The feature buttons on each side of the dialpad are fixed, and their functions cannot be changed. The feature buttons above the dialpad are flexible and can be changed in programming. All of the flexible feature buttons and some of the fixed feature buttons have LEDs. These LEDs indicate call status by their color and flash rate. Activated LEDs can be one of two colors, red or green. If a station user makes or receives a CO line or intercom call, the intercom or appropriate CO line LED on the telephone will be green. If a common CO line is accessed, the line’s LED will be red at the stations not on the line. If a feature button is activated, its LED will be red. This guide also contains a section on the Centrex Application, which enhances the system feature capability when installed behind a Centrex or PBX system. NOTE: Wherever a CO line is indicated, it can also be a Centrex and/or PBX line. IMPORTANT! Some of the features listed in this guide may not appear on your telephone due to hardware configuration or programming.
GENERAL INFORMATION BU-ITON DESCRIPTIONS BUTTON DESCRIPTIONS (continued) CALL FORWARD-NO ANSWER BUTTON m Whenever the called station does not answer after either three rings or 12 seconds, whichever occurs first, this feature forwards calls to another station. ACCOUNT CODE BUTTON B Allows a station user to enter a voluntary account code anytime during a CO line call without interrupting the conversation. ALARM RESET BUTTON m A station programmable option that will turn off the digital telephone alarm if connected to a facility alarm mechanism. ALL CALL VOICE PAGE BUTTON q A single dedicated button that allows a station to voice page all of the digital/electronic telephones in the system simultaneously. AUTOMATIC BUSY REDIAL BUTTON m Allows the user to set up an Automatic Busy Redial after receiving busy tone on a dialed CO line call. AUTOMATIC CALLBACK BUTTON m Recalls a busy or Do Not Disturb station on intercom as soon as that station becomes idle. Also used for CO line queuing. BACKGROUND MUSIC BUTTON m Allows background music to be switched on/off the station speaker. CALL FORWARD-ALL CALLS BUTTON m With this feature, all calls will forward to another station. CALL FORWARD-BUSY BUTTON m Whenever the called station is busy, this feature forwards calls to another station. CALL FORWARD-BUSY/NO ANSWER BUTTON m Whenever the called station is busy or does not answer prior to a predetermined period, this feature forwards calls to another station. If the called station is busy, the calls forward immediately. All non-answered calls (station is not busy) forward after either three rings or 12 seconds, whichever occurs first. CALL FORWARD-FIXED BUTTON m Sets Call Forward to a station assigned in system programming. NOTE: CO line calls will forward on/y if the CO line is programmed to ring at one station. If a CO line is programmed to ring at more than one station, the CO line will not forward. CALL PICKUP BUTTON m Initiates directed call pickup of CO line, intercom, and page calls. CALL PICKUP BUTTONS m and m If the system is shared by two tenants, the m button picks up Tenant 1 ringing CO line calls and them button picks up Tenant 2 ringing CO line calls. CENTRAL OFFICE LINE BUTTON m Accesses an outside line. CONFERENCE/TRANSFER BUTTON m Sets up conference and transfer calls. DATA BUlTON m Allows manual dialing for internal data calls. See the Data In- terface User Guide. DATA RELEASE BUTTON m Releases data calls. See the Data Interface User Guide. DIRECT STATION SELECTION BUTTON(s) w Rings a preselected station. The LED associated with each m button provides the status (idle/busy) of the station assigned to the button. 2
GENERAL INFORMATION BUTTON DESCRIPTIONS (continued) DO NOT DISTURB BUlTON m Locks the individual station in or out of the Do Not Disturb mode. DOOR LOCK BUTTON m Controls a door lock mechanism. FLASH BUTTON m Can be used to perform the following functions: Disconnect and recall dial tone on a CO line; access Centrex or PBX features; and enter a pause or flash signal when programming speed dial numbers. HOLD BUTTON m Holds internal or outside calls. INTERCOM BUTTON m Accesses an intercom line. MESSAGE SELECT BU’ITON m Allows system and personal messages to be displayed on the 32-character Liquid Crystal Display (LCD). MESSAGE WAITING BUTTON DXm The message LED flashes to indicate a message is waiting. MICROPHONE BUTTON m Controls the microphone off/on while telephone is in use. MODEM BUTTON m Used to reserve a modem from a pool, to indicate that your telephone.is connected to a modem, or that all modems in the pool are busy. See the Data Interface User Guide. MICROPHONE CUTOFF BUTTON m Allows a station to turn its microphone off/on while idle. Func- tional when station receives calls; the m button controls the microphone when the station originates calls. BUlTON DESCRIPTIONS (continued) NIGHT TRANSFER BUTTON q Controls the system’s CO line ringing pattern for after hours incoming calls. PAUSE BUTTON m Applies a l/2- or 2-second pause when used in programming speed dial numbers (time is set in system programming). PAUSE (LONG) BUTTON m Inserts a lo-second pause when used in programming speed dial numbers. POOLED LINE BUTTON q Allows a group of CO lines to appear under one button. PRIVACY BUTTON m Blocks Privacy Override of CO lines from stations that have common CO line button appearances. This button does not block Busy and Executive Override. PRIVACY RELEASE BUTTON m Releases privacy on a CO line so another station can enter the conversation. REDIAL BUTTON m Redials the last telephone number dialed. RELEASE BUlTON m This feature disconnects the existing call and places the station into an idle condition, whether the digital telephone is on- or off- hook. SAVE BUTTON m Saves a telephone numberafterdialing and automatically redials that number when button is pressed in the idle state.,
GENERAL INFORMATION BUTTON DESCRIPTIONS (continued) SPEAKER BUTTON m Turns the speaker on/off. The speaker button will also select a CO or intercom line if programmed for auto preference in system programming. Also, used to disconnect when the handset is in the cradle. VOLUME CONTROLS (continued) SPEED DIAL BUTTON q Provides single-button speed dial of a personally assigned telephone number. SPEED DIAL (FIXED) BUTTON m This button dials a pre-assigned number or Centrex/PBX feature access code. SPEED DIAL SELECT m Provides access to station or system speed dial numbers. TONE BUlTON m Changes the outgoing dialing of the CO line in use from dial pulse to tone signaling. VOLUME CONTROLS These two- buttons, left of the dialpad, control the ring, speaker, handset, and muted tone burst volume levels. The buttons consist of two arrows: one that points up, and one that points down. To increase any of the volume levels listed above, press the, upward pointing arrow; to decrease any of the levels, press the downward pointing arrow. IMPORTANT! Either‘buttonmustbehelddown foratleastaneigthof a second for any volume change to occur. If either button is continually held down, the volume will continually change until the button is released. TO ADJUST RING TONE (Also Controls Incoming Handsfree Intercom Volume Before Answer) 1) Ensure that the handset is on-hook. 2) Press the m button continuous ring tone will be heard. 3) Hold down the m button until the desired ring vol- ume is set. . ..or... 1) Press m and dial 10 m I. 15 seconds or until disconnected. button until the desired ring vol- ume is set. TO ADJUST THE HANDSET VOLUME While the handset is off-hook on an established call, press them button until the desired volume is achieved. TO ADJUST THE SPEAKER VOLUME (On-hook Call Origi- nation, Intercom and CO Dial Tone; Incoming Handsfree Answerback after Answer; and BGM) Presswand then press the-button until desired volume is set. . ..or... While on an On-hook call, press them button until desired volume is set. TO ADJUST INCOMING INTERCOM HANDSFREE VOLUME While receiving a handsfree intercom call, press the m button until the desired volume is set. TO ADJUST MUTED TONE BURST* 1) Press the m button and dial 10 B 1. 2) Press them button until the desired volume is set. * The muted tone burst is a warning-type tone that is used with a number of features, including Busy Override, ‘Do Not Disturb Override, and Call Waiting. This tone warns or informs users that another party is calling their telephone when it is busy or in Do Not Disturb mode. 6 7
GENERAL INFORMATION LED INDICATIONS CO INCOMING CALL A slow flash rate (i/2-sec. on-l/2-sec. off) indicates the CO/ PBX line on which the call is ringing.The line’s LED will be red on all stations with this button. CONFERENCE Avery fast flash rate (10 impulses per second (IPS)) indicates the CO line presently in the Conference mode. Other stations’ LEDs also show a steady (busy) indication for these lines. The line LED of the digital telephone that initiates the conference will be green. All other stations’ LEDs will be red. EXCLUSIVE HOLD A very fast flash rate (10 IPS) indicates the CO line is placed on Exclusive Hold at the holding station. The LED is on steady (busy) on all other stations. The holding station’s LED will be green, and other stations’ LEDs will be red. FLEXIBLE FEATURE BUTTON ACCESS The LED of a flexible feature button (such as m, m, m, etc.) will be red at the station that activated it. Stations do not share these buttons with each other; therefore, other stations’ LEDs will not be affected. HOLD RECALL A quick flash rate matching the tones (2 IPS for 1 sec.-l 0 IPS for 1 sec.) reminds a station which line has been on hold for the programmed period of time. The line LED of the holding station will be green during Hold Recall. All other stations’ LEDs will be red. INTERCOM CALL A pulsating on/off flash rate (IO IPS for 1 sec. on-l sec. off) appears on the INT LED at the station that is being called. The INT LEDsof the called and calling stations will be green during the ring state and the conversation. Both stations’ MIC and SPEAKER LEDs will be red. GENERAL INFORMATION LED INDICATIONS (continued) IN-USE A steady, double flash rate (2 sec. on-l/8-sec. off-l/8-sec. on-l/8-sec. off) indicates the CO line presently in use at the station that originated the call. Other stations’ LEDs are on steady for that time. The line LED will be green at the station that is participating in the CO call. Other stations’ LEDs will be red. ON-HOLD A fast (4 IPS) flash rate (l/8-sec. on-l /8-sec. off) indicates the CO line placed on hold at the station. The LEDs of the CO line on hold flash at a medium rate (3/4-sec. on-l/4-sec. off) at the other stations. If using the Pooled Line button, the hold indication is only at the station that places the call on hold. The line LED will be green at the station that placed the call on hold. All other stations’ LEDs will be red.