Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual
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FEATURE USE FEATURE USE AUTO BUSY REDIAL (continued) TO CANCEL ABR Press the m button (or m 1 I). NOTES: 1. ABR will not be attempted while the station is busy on another call but will continue to time-out. 2. With each attempt: SPEED DIAL (continued) 5) Press the m (or the i) button. 6) Dial the 2-digit speed dial code for the second telephone number to be dialed. 7) Repeat the above steps for each subsequent number to be dialed. l Your system will automatically dial the numberforyou. 8) Hang up when the call is completed. NOTE: lfyour telephone does not have an= button, the 1 button serves the same function. The CO (or IiT) and SPKR LEDs blink when the line is seized. Dial tone is heard via the speaker. Telephone number is redialed. If busy, ABR will reset and try again. If a connection is made, ring tone sounds until called party answers. If the originatin station does not pick up the handset d33 (orpress the w - button) after a connection is made (it willring back three times), ACB mute ring sounds for 30 seconds and then the call disconnects. SPEED DIAL TO CALL A SPEED DIAL NUMBER 1) Lift the handset. 2) Press any available q line button. l Listen for dial tone. 3) Press the w (or the 1) button (see Note). 4) Dial the 2-digit speed dial code for the desired telephone number. t Your system will automatically dial the number for you. 5) Hang up when the call is completed. TO CHAIN DIAL AUTOMATICALLY Dials two or more speed dial numbers during one call. 1) Lift the handset. 2) Press any available (9 line button. F Listen for dial tone. 3) Press them (or the 1) button (see Note). 4) Dial the 2-digit speed dial code for the first telephone number to be dialed. SPEED DIAL BUTTONS PROGRAMMABLE OPTION After accessing a CO line, speed dial is available by pressing an q button instead of a2-digit access code. Eachm button stores one telephone number (up to 20 digits).’ TO STORE A TELEPHONE NUMBER* 1) Do not lift the handset. 2) Press the * (or m) and 1 (or m) buttons, respectively. 3) Press the al D button you wish to use. 4) Dial the telephone number to be stored (20 digits maxi- mum).3 5) Press the 8 (or m) button to record the number in memory. 6) Repeat the above steps for each q button. NOTES: 1. Up to 37 digits by linking two speed dial numbers (see the link procedure that follows). 2. Repeat this procedure to replace the stored telephone numbers with new ones. 3. It may be necessary to insert a pause after the CO line access code to allow for dial tone delay. If so, press the m (or m button after entering the Centrex or PBX access code (see Telephone Number Storage- Pauses). 12 13
FEATURE USE FEATURE USE SPEED DIAL BUTTONS PROGRAMMABLE OPTION (continued) 4. To store * or # DTMF tones in soeed dial numbers. the telephone that stores the numbers must have them and m buttons. SAVED NUMBER REDIAL PROGRAMMABLE OPTION This feature enables you to store a dialed telephone number and later redial that number by pressing a single button. TO SAVE A TELEPHONE NUMBER 1) Lift the handset. 2) Obtain dial tone. 3) Dial the desired telephone number. 4) Press the m button. l The telephone number is saved for future use. TO DIAL A SAVED TELEPHONE NUMBER 1) Lift the handset. 2) Obtain dial tone. 3) Press the m button. l Saved number will be automatically dialed. TELEPHONE NUMBER STORAGE STORING A SYSTEM SPEED DIAL NUMBER System speed dial telephone numbers can be stored in the system memory by station 200 only. 1) Do not lift the handset. 2) Press the 1 and p (or m and m) buttons, respectively. 3) Dial a 2-digit speed dial code. l System speed dial codes run consecutively from 60 N 99. 4) Dial the telephone number to be stored (20 digits maxi- mum). 5) Press them(orm) button to record the telephone number in memory. TELEPHONE NUMBER STORAGE (continued) 6) Repeat the steps above with every telephone number to be stored (up to the maximum of 40). 7) Write down the speed dial codes and telephone numbers for future reference. NOTE: Repeat steps I N 5 to replace the stored telephone num- bers with new ones. TO STORE PAUSES (l/2- or 2-second/lo-second) and FLASHES (Hookflash) ALONG WITH SPEED DIAL NUMBERS r m) button to store a pause. button to store a flash. The flash must be stored as the first entry: a flash cannot be stored after a digit is entered into the speed dial number. NOTES: 7. If am button is not available, them button will store auses only, not flashes. Lb 2. The 8i button is i/2- or 2-seconds per system pro- gram assignments. 3. A lo-second pause is programmed using the m button. STORING A STATION SPEED DIAL NUMBER Speed dial telephone numbers can be stored by each station. 1) Do not lift the handset. 2) Press the 1 and 1 (or m and m buttons, respectively. 3) Dial a 2-digit speed dial code. l Station speed dial codes run consecutively from 10 * 49. 4) Dial the telephone number to be stored (20 digits maxi- mum). 5) Press the 1 button to record the number in memory. 6) Repeat the above steps with every number to be stored (up to the maximum of 40). 7) Write down the speed dial codes and telephone numbers for future reference.
FEATURE USE TELEPHONE NUMBER STORAGE (continued) NOTE: FEATURE USE To store * or # DTMF tones in speed dial numbers, the tele cd hone that stores the numbers must have them and - D buttons. TO LINK TWO SPEED DIAL NUMBERS UNDER ONE q BUlTON You can link a second number to a number stored in one of ten locations in the system speed dial memory (90 - 99). This allows up to 37 digits to be stored under one speed dial button or code. Any station can link any of its assigned speed dial numbers (10 - 49) to codes 90 - 99, however station 200 is required for linking codes 60 - 89. (All other procedures for entering numbers apply.) 1) Press the m and 1 (or m and m) buttons. 2) Dial an applicable 2-digit speed dial code (10 - 49 for all stations, 60 - 99 at station 200 only). 3) Press the fl (or m) button. 4) Dial the 2-digit code to which this number will be linked (90 - 99). 5) Dial the number to be chained (17 digits maximum). 6) Press the 1 (or m) button to record the number in memory. NOTE: The number stored in location 90 m 99 will dial out first, followed by the number linked to it in location 10 m 49 or 60 N 89. The company’s special carrier access telephone numbers are normally stored in locations 90 w 99, allowing other numbers to be linked to them to dial both numbers using a one-button speed dial. * AND # DTMF TONE DIALING When the * or # tones must be output (for computer input service or other use), the speed dial feature must be disabled manual dialing of thepandmbuttons. (Applicable only if m buttons are not programmed.) * AND # DTMF TONE DIALING (continued) TO OUTPUT * AND # DTMF TONES 1) Lift the handset. 2) Press any available q line button. 3) Dial any desired directory number. 4) To enable * and # tones to be sent, press 11. NOTE: Only manual dialing will be possible; the special * and # tones as well as digits 0 * 9 will be output as DTMF tones when dialed. The speed dial feature will be restored when the station is disconnected or placed on hold. TONE/PULSE DIALING PROGRAMMABLE OPTION For some CO lines, calls must be made using rotary dial pulses. In order to access remote equipment requiring tones in these areas (such as automatic tellers or answering machines), you must change to DTMF tone sending after you have dialed the outside directory number. Pressing them button changes the dialing status of the CO line in use: TONE LED ON indicates DTMF tones are output; LED OFF indicates dial pulses are output. TO CHANGE TO TONE SENDING After you have dialed a telephone number and the call is in progress, press the m button. l TONE LED goes on. l Pressing the dialpad buttons will cause DTMF tones to be transmitted. NOTE: After the m button is pressed, the TONE LED will remain on and DTMF tones will be sent when dialing until the callis released. When originating orreceiving a new CO line call, the system automaticallyplaces the line in the dial pulse mode until the m button is used. 17
FEATURE USE PRIVACY OVERRIDE PROGRAMMABLE OPTION Allows stations with common CO line buttons to override an existing conversation by pressing the busym line button. Up to two stations maximum may override an existing CO line-to- station call (allowing a total of up to three stations being con- nected to an outside line) TO ENTER AN EXISTING CALL BETWEEN A CO LINE AND ANOTHER STATION Press the busy q line button. l An optional tone signal is heard by the connected parties prior to the new station entering the conversation. NOTE: To allow Privacy Override, the overriding station must be programmed with Privacy Override; or, the Privacy Re- lease LED must be on at the talking station (see Privacy Release). PRIVACY BUTTON PROGRAMMABLE OPTION (Release 3 only) This option blocks any station programmed with Privacy Over- ride from entering your CO line conversation by pressing a common CO line button. TO MAKE ALL CO LINES ON YOUR STATION PRIVATE Press the m button. TO CANCEL PRIVACY Press the IswLll,‘;m’l button again NOTE: Privacy will not block Busy Override or Executive Override. PRIVACY RELEASE PROGRAMMABLE OPTION The m button allows any other station to enter an in- progress CO line call (see Privacy Override). TO USE PRIVACY RELEASE FEATURE Press the m button. l PRV RLS LED goes on. l Your station does not have CO line privacy. l Any station user can press a common CO line button to enter your conversation. INTERCOM CALLS TO MAKE AN INTERCOM CALL (Voice First) 1) Lift the handset. 2) Press the m button (see Note). l You hear intercom dial tone. l INT LED flashes at the In-use rate. 3) Dial the desired station number. l You hear a single ring tone. 4) Speak when the ring tone ends. 5) Hang up when the call is completed. NOTES: 1. See Automatic Off-hook Selection. 2. Tone Signaling can be accomplished by dialing0 after the station number. TO RECEIVE AN INTERCOM CALL 1) You hear a single long tone, followed by the caller’s voice. l INT LED flashes at the Incoming Call rate. 2) Lift the handset. l INT LED flashes at the In-use rate. 3) Hang up when the call is completed. 18 .,_.. 19 x _a.,’
FEATURE USE FEATURE USE HANDSFREE ANSWERBACK TO RECEIVE AN INTERCOM CALL (HANDSFREE) 1) You will hear a single long tone, followed by the caller’s voice. l INT LED flashes at the Incoming Call rate. 2) Leave the handset on-hook. 3) Speak at a normal voice level in the direction of the telephone. NOTE: The m button must be pressed (or the handset must be taken off-hook) before placing an intercom call on hold. MICROPHONE CUT-OFF PROGRAMMABLE OPTION The m button allows a station to turn its microphone off/on while idle. Handsfree Answerback is inoperable while the micro- phone is off; provides privacy by blocking room monitor to calling parties. TO USE MICROPHONE CUT-OFF 1) Press the m button. l MC0 LED goes on. l Micro hone is turned off. 2) Press the km 0 button to turn the microphone on again. l MC0 LED goes off. NOTE: Functional when telephone receives calls, them button controls the microphone when the telephone originates calls. OFF-HOOK CALL ANNOUNCE (OCA) OPTIONAL FEATURE Allows a .station user to call and speak to an off-hook, busy electronic telephone through the speaker, if that called station has optional OCA feature. OFF-HOOK CALL ANNOUNCE (OCA) OPTIONAL FEATURE (continued) TO USE OFF-HOOK CALL ANNOUNCE 1) Lift the handset. 2) Call the desired station. l Hear warning tone. l If busy tone is heard, dial 1. 3) Speak to called party (automatic OCA). TO FORCE A DISCONNECT A forced disconnect allows the called station to disconnect the OCA call. l Press the SPKR button to disconnect an OCA caller. NOTES: 1. DND revents OCA calls. 2. The I& andm buttons can prevent the OCA caller from listening to your conversation. CALL TRANSFER WITH CAMP-ON Allows you to transfer an outside call to a station that is either idle or busy. TO TRANSFER A CALL 1) While connected to an outside call, press them button. l CO LED changes to the Conference flash rate. l INT LED flashes at the In-use rate. 2) Dial the station number to which the call is to be transferred. 3A) If the called station is idle: l You hear a single ring tone. 4A) Announce the call. 5A) Hang up. l INT LED goes off. l CO LED changes to the On-hold flash rate: l CO line rings the called station.’ 20 21
FEATURE USE CALL TRANSFER WITH CAMP-ON (continued) CALL TRANSFER WITH CAMP-ON (continued) l CO LED illuminates steadily when the called station connects with the transferred call. l If the station fails to answer the call, you will receive a recall ring after a predetermined time. . . . or. . . 3B) If the called station is busy: l Busy tone is heard. 4B) Hang up. l INT LED goes off. l CO LED changes to On-hold flash rate. l CO line is camped-on to the called station.’ l Called station hears a warning tone. l CO LED illuminates steadily when the station con- nects with the transferred call.2 NOTES: 1. You may reconnect to a transferred line (anytime before it is answered) by pressing the appropriatem button or dialm 0 B if them line does not appear on your telephone. 2. The call will recall you and camp-on is cancelled if the station does not pick it up within a predetermined time. Inform the caller of the situation, and repeat the proce- dure (if necessary). TO ANSWER A TRANSFERRED CALL (if your station is idle) 1) Voice Signaling: a) You will hear a single long tone, followed by an ’ announcement. l INT LED flashes at the Incoming Call rate. b) Acknowledge the announcement. c) When the transferring station hangs up, you will hear a ringing tone. l CO LED changes to the Incoming Call flash rate. d) Press the appropriate [9 button. l CO LED changes to the In-use flash rate. NOTE: If your electronic telephone has the Ringing Line Prefer- ence feature, you may press the m button or lift the handset instead of pressing the q button. 2) Tone Signaling: a) You will hear intercom ringing. l INT LED flashes at the Incoming Call rate. b) Lift the handset (or press the m button). l INT LED changes to the In-use flash rate. c) Speak to the transferring station. d) You will be connected to the outside call when the transferring station hangs up. l INT LED goes off. l The LED of the transferred CO line changes to the In-use flash rate. TO ANSWER A TRANSFERRED CALL (if your station is busy) 1) You will hear a l-second warning tone. l The outside call is camped-on to your station. l CO LED flashes at the On-hold rate. 2) You have several choices: a) Press the appropriate m button. l Existing call is terminated. l The new line is answered and its LED changes to the In-use flash rate. bl) Hang up. . . . or. . . l Existing call is terminated. l The camped-on line rings at your station. l CO LED changes to the Incoming Call flash rate. b2) Press them button (or lift the handset) to answer the call. l CO LED changes to the In-use flash rate. . . . or. . . 22 23
FEATURE USE FEATURE USE CALL TRANSFER WITH CAMP-ON (continued) cl) Press the m button (if conversing on a CO line). l Existing CO call is put on hold. l The camped-on line rings at your station. l CO LED changes to the Incoming Call flash rate. c2) Press the q button to answer the call. l CO LED changes to the In-use flash rate. CONFERENCE CALLS TO CONFERENCE UP TO TWO STATIONS AND TWO CO LINES, OR THREE STATIONS AND ONE CO LINE Establish a CO line call using a CO line button, dial the appropri- ate access code, or you may already be talking on a CO line call. TO ADD A SECOND CO LINE 1) Press the m button. l You hear intercom dial tone. l CO LED flashes at the Conference rate. l INT LED flashes at the fast rate. 2) Access a second CO line’ and dial the next telephone number.* 3) Press the m button after the party answers. l CO LEDs flash at the In-use rate. l All parties will be conferenced. NOTES: 1. Press a q line button or dial an access code: 701 * 736, line number; 87 w 88, line group number; or with Releases 2 and 3, LCR access code “9” is allowed. 2. If you receive a busy tone or no answer, return to the original connection by pressing the q button. If the line is not on your telephone, hang up and the original connection will recall you immediately. CONFERENCE CALLS (continued) TO ADD ANOTHER STATION 1) Press the m button. l You hear intercom dial tone. l CO LED flashes at the Conference rate. l INT LED flashes at the In-use rate. 2) Dial the number of the other station.’ 3) Press the m button after the party answers.* l CO LED(s) will flash at the In-use rate. l All parties will be conferenced. 4) Repeat to add another party: l Three stations/one CO line maximum. 5) Hang up when conference call is completed. NOTES: 1. If you receive a busy tone or no answer, return to the original connection by pressing the m but- ton. 2. Thenewstation willnotbeconferencedunless the user lifts the handset or presses the m button to answer. TO CONFERENCE UP TO FOUR STATIONS ON ONE INTERCOM LINE 1) Establish a two-station intercom call. 2) Press the m button. l You hear intercom dial tone. l INT LED flashes at the Conference rate. 3) Dial the third station’s number. 4) Press the m button after the party answers. l INT LED flashes at the In-use rate. l All parties will be conferenced. 5) To add the fourth party, repeat steps 2 * 4. 24 25
FEATURE USE CALL FORWARD-ALL CALLS CALL FORWARD-BUSY (continued) For Intercom and CO line calls (all calls will forward to a selected station at all times-your station will not ring when called). TO SET CALL FORWARD-ALL CALLS 1) Press the m button (or dial m 1 m 0). l CFAC LED flashes (or hear confirmation tone). 2) Dial the station number to which calls will forward. l Listen for confirmation tone if 110 was dialed. 3) Press the m (or m button. l CFAC LED on steady. l Calls will forward to stored station number. TO CANCEL CALL FORWARD-ALL CALLS Press the m button (or dial m [I 0). l CFAC LED goes off (or hear confirmation tone). l Press SPKR button if INT 6 0 1 was dialed. NOTE: If call forward is set: l CO lines that ring your station only will forward-CO lines that ring more than one station will not forward. l CO line calls transferred to your station will forward. l Intercom calls will forward. l Call forward redirects the station hunt feature. l Call forward must be set before the call is received. CALL FORWARD-BUSY (Release 2 and higher) When your station is busy, all calls will forward immediately. When your station is idle, calls will ring at your station as usual. TO SET CALL FORWARD-BUSY 1) Press the m button (or dial m B w I). l CFB LED flashes (or hear confirmation tone). 2) Dial the station number to which calls will forward. l Listen for confirmation tone if 111 was dialed. 3) Press them (or m button. l CFB LED on steady. l Calls will forward to stored station number. TO CANCEL CALL FORWARD-BUSY Press the m button (or dial m 1 m i). l CFB LED goes off (or hear confirmation tone). l Press SPKR button if INT 6 0 2 was dialed. NOTE: If call forward is set: l CO lines that ring your station only will forward-CO lines that ring more than one station will not forward. l CO line calls transferred to your station will forward. l Intercom calls will forward. l Call forward redirects the station hunt feature. l Call forward must be set before the call is received. CALL FORWARD-NO ANSWER (Release 2 and higher) For Intercom and CO line calls (all calls will forward to a selected station whenever your telephone is not answered within 12 seconds or three rings, whichever occurs first). TO SET CALL FORWARD-NO ANSWER 1) Press the m button (or dial m 11 B. l CFNA LED flashes (or hear confirmation tone). 2) Dial the station number to which calls will forward l Listen for confirmation tone if B 11 was dialed. 3) Press the m (or m) button. l CFNA LED on steady. l Calls will forward to stored station number. TO CANCEL CALL FORWARD-NO ANSWER Press the m button (or dial m 11 I). ’ l CFNA LED goes off (or hear confirmation tone); l Press SPKR button if INT 6 0 3 was dialed. 26 ‘.. ,;: 27 . . . ..A
FEATURE USE CALL FORWARD-NO ANSWER (continued) NOTE: If call forward is set: l CO lines that ring your station only will forward-CO lines that ring more than one station will not forward. l CO line calls transferred to your station will forward. l Intercom calls will forward. l Call forward redirects the station hunt feature. l Call forward must be set before the call is received. CALL FORWARD-BUSY/NO ANSWER (Release 2 and higher) For Intercom and CO line calls (all calls will forward immediately to a selected station whenever your telephone is busy, or if not answered calls will forward within 12 seconds or three rings, whichever occurs first). TO SET CALL FORWARD-BUSY/NO ANSWER 1) Press the I;l=fllm button (or dial m 1 m I). l CFB/NA LED flashes (or hear confirmation tone). 2) Dial the station number to which calls will forward. l Listen for confirmation tone if 11 i was dialed. 3) Press them (or m) button. l CFB/NA LED on steady. l Calls will forward to stored station number. TO CANCEL CALL FORWARD-BUSY/NO ANSWER Press the m button (or dial m i 11). l CFB/NA LED goes off (or hear confirmation tone). l Press SPKR button if INT 6 0 4 was dialed. ’ NOTE: ’ If call forward is set: l CO lines that ring your station only will forward-CO lines that ring more than one station will not forward. l CO line calls transferred to your station will forward. l Intercom calls will forward. CALL FORWARD-BUSY/NO ANSWER (continued) l Call forward redirects the station hunt feature. l Call forward must be set before the call is received. CALL FORWARD-FIXED All intercom and CO line calls to your station will forward to a predetermined station or voice mail device. The “Forward to” station/device is determined (Fixed) in system programming for each station. Your station will not ring when Call Forward-Fixed is set. TO USE FIXED CALL FORWARD (ALL CALLS) 1) Press the m button. l CFF LED on steady. l All calls will forward to the fixed programmed station. 2) To cancel, press the m button again. . CFF LED off. NOTE: If call forward is set: l CO lines that ring your station only will forward-CO lines that ring more than one station will not forward. l CO line calls transferred to your station will forward. l Intercom calls will forward. l Call forward redirects the station hunt feature. l Call forward must be set before the call is received. CALL HOLDING TO HOLD A CALL (CO line or a button appears on your station) While connected to a CO line or intercom call, press them button. l CO or intercom LED flashes at the On-hold rate. , l To reconnect the call, press the CO or INT button on hold. 28 29
FEATURE USE CALL HOLDING (continued) EXCLUSIVE HOLD (continued) NOTE: NOTE: Regarding handsfree answerback, an intercom call must be answered by pressing the m button or lifting the handset before it can be placed on hold. TO HOLD/PARK A CALL AND PLACE ANOTHER CALL (CO line does not appear on your station) When a CO line is placed on Exclusive Hold, it may be picked up at another station by dialing a and the station number that placed the call on Exclusive Hold; however it cannot be picked up by pressing a common (9 button at another station. 1) 2) 3) 4) While connected to a CO or intercom call press the m button and dial fl . To make another call, press the I& or a[9 button and dial the desired number. Hang up or press the m button when the call is com- pleted. To retrieve the held call made in step 1, press them button and dial 15 (see Note 3). NOTES: 1. 2. 3. The on-hold recall tone will be heard within a predeter- mined time. The heldcallmaybe releasedautomaticallyif the other party hangs up (if the CO provides a hold-release signal). When a CO line is placed on hold, it may be picked up from any station: l Press a 0 button with common appearance. % l Press the button and dial I+ N (N = the holding station’s intercom number). l Press the m button and dial 11 + N (N = the ’ holding CO line’s number-O 1 w 36, Release 2 and higher). EXCLUSIVE HOLD TO USE EXCLUSIVE HOLD (CO line must appear on your station) While connected to an outside call, press them button twice. l CO LED flashes at a fast (10 IPS) rate. l To reconnect the call, press the CO button that is on hold. CALL PICKUP TO PICK UP RINGING CO LINE (Tenant l/Tenant 2 Line Groups) Press them or= button (or press them button and dial 11). TO DIRECT PICK UP ONE OF THE FOLLOWING 1) Station: Press the m button + station number (inter- com, ringing or held CO line). 2) Intercom Page: Press the m button + 11. 3) External Page: Press the l 4) CO line on hold: Press the q Kn”$!~(OO=CO line number: 01 u 36, Release 2 and higher). 5) Any ringing CO line: Press the m button + m . NOTE: Ifa button is not available, press m + 1 instead of the button. DO NOT DISTURB Allows you to prevent incoming calls from accessing your station. You can still make out-going calls. TO USE DO NOT DISTURB MODE Press the m button. l DND LED goes on. 30 . . . ‘. ,_’ 31