Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual

							INDEX 
CENTREX APPLICATION 
Your system may be equipped with the Centrex Application, 
which enhances the system feature capability when installed 
behind a Centrex or PBX system. 
Your electronic telephone may be equipped with one or more of 
the enhanced Centrex features listed below: 
A) Flexible Intercom Numbering (up to four digits) 
A station intercom number can be three or four digits. It is, 
therefore, possible to match a station’s intercom and Cen- 
trex line extension number. Dial the entire station number 
when indicated. 
NOTE: 
To avoid system numbering plan conflicts, some access 
code numbers may have to be changed. 
B) Centrex Feature Buttons 
Certain Centrex features may be operated by pressing a 
button on your electronic telephone. The Centrex access 
code, including the necessary Flash and/or Pause sequence, 
is activated when the appropriate button is pressed. Press 
the appropriate Centrex feature button instead of dialing a 
Centrex access code when operation of the feature is 
desired. See your Centrex or PBX Operations Manual for 
specific details. 
C) Ringing Repeat 
The distinctive ring patterns available in your Centrex sys- 
tem are automatically repeated with your electronic tele- 
phone, allowing you to answer appropriately for either out- 
side, inside or callback calls. 
D) Delayed Ringing 
CO or Centrex line(s) may be programmed for a 12-second 
and/or 24-second ring delay at stations to permit alternate 
answering conditions. Answer the line when your electronic 
telephone is ringing. Account Code Calls ............................................................ 33 
Alarm Reset ........................................................................ 38 
Auto Busy Redial ................................................................ 11 
Automatic Callback (Intercom) ........................................... 32 
Automatic Off-hook Selection Programmable Option.. ....... 10 
Background Music (BGM) .................................................. 38 
Background Music Over External Speakers ....................... 39 
Button Descriptions ............................................................ 2 
Call Forward-All Calls ......................................................... 26 
Call Forward-Busy .............................................................. 26 
Call Forward-Busy/No Answer ........................................... 28 
Call Forward-Fixed ............................................................. 29 
Call Forward-No Answer .................................................... 27 
Call Holding ........................................................................ 29 
Call Pickup.. ........................................................................ 31 
Call Transfer with Camp-on ................................................ 21 
CENTREX Application ........................................................ 52 
Conference Calls ................................................................ 24 
Direct Inward System Access (DISA) ................................. 39 
Direct Station Selection Buttons (Hotline) 
Programmable Option ....................................................... 41 
Do Not Disturb .................................................................... 31 
Door Lock ........................................................................... 41 
Door Phone ........................................................................ 37 
Exclusive Hold .................................................................... 30 
Group Listening .................................................................. 10 
Handsfree Answerback ...................................................... 20 
Handsfree Monitoring ......................................................... 38 
Intercom Calls.. ................................................................... 19 
LED Indications .................................................................. 6 
Message Waiting ................................................................ 42 
Microphone Control ............................................................ 46 
Microphone Cut-off Programmable Option ......................... 20 
Night Transfer Programmable Option ................................. 44 
Off-hook Call Announce (OCA) Optional Feature .............. 20 
On-hook Dialing ............................................................ .:. ... 9 
Outside Calls ...................................................................... 8 
52  
						

							INDEX (continued) 
Override Calls ..................................................................... 44 
Paging ................................................................................ 36 
Privacy Override Programmable Option ............................. 18 
Privacy Release Programmable Option ............................. 19 
Repeat Last Number Dialed Programmable Option ........... 11 
Speakerphone .................................................................... 45 
Speed Dial .......................................................................... 12 
Speed Dial Buttons Programmable Option.. ....................... 13 
Saved Number Redial Programmable Option .................... 14 
Telephone Number Storage ............................................... 14 
Timed Reminders ............................................................... 48 
Toll Restriction Override/Traveling Class ........................... 49 
Tone/Pulse Dialing Programmable Option ......................... 17 
Tone Signaling Programmable Option ............................... 50 
Two (Tandem) CO Line Connection ................................... 47 
Voice Mail (VM) .................................................................. 50 
* and # DTMF Tone Dialing ................................................ 16 
54 :  
						

							LIQUID CRYSTAL 
DISPLAY FEATURES 
ELECTRONIC 
TELEPHONE 
U S E R G U I D E 
STRATA” DK 
DIGITAL 
KEY 
TELEPHONE SYSTEMS 
STRATA DK24 
DK56 
AND DK96 
RELEASE 1, 2, & 3 
TABLE OF CONTENTS 
LIQUID CRYSTAL DISPLAY .................................................. 
SUMMARY OF LCD FUNCTIONS ......................................... 
DATE/TIME/DAY ADJUSTMENT ........................................... 
CALL FORWARD DISPLAY ................................................... 
STATION-TO-STATION MESSAGE WAITING ...................... 
VOICE MAIL (VM) ................................................................... 
BUSY FIELD DISPLAY.. ......................................................... 
MODE EXIT ............................................................................ 
DISA SECURITY CODE: ADD/DELETE/CHANGE ................ 
TOLL RESTRICTION OVERRRlDE/TRAVELlNG 
CLASS CODE CHANGE ..................................................... 
VERIFIED ACCOUNT CODE CHANGE.. ............................... 
MESSAGE ADMINISTRATION FUNCTIONS ........................ 
Adding to a Preprogrammed Message ................................ 
Editing or Setting a New Calling Station Message .............. 
Preprogramming System Messages.. .................................. 
Recording A Message ......................................................... 
Storing A Message .............................................................. 
LCD NAME/NUMBER DISPLAY.. ........................................... 
SPEED DIAL MEMO.. ............................................................. 
TIMED REMINDERS WITH MEMO.. ...................................... 
MESSAGE SENDING ............................................................. 
Called Station Messaging .................................................... 
Group Called Station Messaging ......................................... 
Calling Station Messaging ................................................... 
Group Calling Station Messaging ........................................ 
Busy Station Messaging ...................................................... 
MESSAGE DIRECTORY ........................................................ 
USER NAME/NUMBER DIRECTORY.. .................................. 
SPEED DIAL MEMO DIRECTORY ........................................ 
INDEX ........................................................................... .:. ....... 1 
2 
12 
13 
14 
15 
16 
16 
16 
17 
18 
19 
19 
20 
20 
21 
22 
22 
25 
26 
27 
27 
28 
29 
29 
31 
32 
33 
34 
39  
						

							HANDSET 
 
SPEAKER 
 
MODULAR 
CORD DIALPAD 
LCD DISPLAY 
FEATURE AND 
FUNCTION LEDS 
VOLUME 
ON/OFF BUTTON BUmON 
CONTROL 
‘AVAILABLE ON LCD MODEL ONLY , SCROLL BUTTON’ 
I PAGE BUTTON’ 
- MODE BUmON* 
FLEXIBLE 
- BUTTONS 
20btton Liquid Crystal Display Telephone LIQUID CRYSTAL DISPLAY 
In its idle state, the 32-character Liquid Crystal Display (LCD) 
feature on your electronic telephone gives you an accurate desk 
clock and calendar combination. When you have an outside call in 
progress, an elapsed time display gives a constant reminder of the 
call duration. In addition, a variety of information displays and 
feature prompting make your call handling more efficient. Alphanu- 
meric messaging capability is also provided. All display functions 
occur automatically as call processing proceeds. 
SCRL u 
[l]pAGED 
MODE 0 
The uses of the three buttons shown above are: 
SCRL: 1) Scrolls through message waiting numbers. 
2) Scrolls through the speed dial digits (if more than 16 
digits) when in mode 8. 
PAGE: 1) Changes Busy Field groups. 
2) Used by station 200 to record a user NAME/NUMBER 
for another station. Station 200 must be an LCD elec- 
tronic telephone to record NAME/NUMBER display for 
any other station type. 
3) Changes displays (date/time, elapsed time, message, 
call forward, dialed number). 
4) Scrolls through speed dial numbers when using mode 
8. 
MODE: 1) To enter/exit various mode functions (see below). 
2) To cancel beeping tone when using timed reminders. 
‘. 1  
						

							LIQUID CRYSTAL DISPLAY (continued) 
MODE DEFINITION 
MODE 0: Used to exit another mode and return to clock/calendar 
display. 
MODE 1: Busy Field display. 
MODE 2: Busy station messaging 
(Releases 1 and 3). 
MODE 4: Called station messaging. 
MODE 8: Speed dial number check and memo dialing. 
MODE 94: Remote called station messaging 
(Releases 1 and 3). 
MODE 95: Remote calling station messaging 
(Releases 1 and 3). 
A) Account Codes 
SUMMARY OF LCD FUNCTIONS 
Type 
When Displayed 
When you press a CO line that requires 
a forced (verified or nonverified) ac- 
count code; or dial 111, or press the 
B button to enter a voluntary 
(verified or nonverified) account code 
(Release 3). 
When you press a CO line that requires 
a forced (nonverified) account code, or 
when you press m 1 B to en- 
teravoluntary (nonverified) account code 
(Releases 1 and 2). 
When you dial a verified voluntary ac- 
count code that is not valid 
(Release 3). 
SUMMARY OF LCD FUNCTIONS (continued) 
I 
NO. NNN 
CODE VERIFIED 
1 
I 
NO. NNN 
DIAL RESTRICTED 
I 
)DIALTELkE:~ 
DIAL TEL NUMBER 
B) Auto Busy Redial 
WW 
C) Automatic 
Callback (ACB) 
I 1 
I 
NO. NNN 
INT NNN ACB SET 
I 
I 
NO. NNN 
NNN ACB 
I 
I 
NO. NNN 
LINE 10 ACB 
I 
I 
I 
When you dial a verified voluntary ac- 
count code that is set in the system 
account code memory 
(Release 3). 
When you dial a verified forced account 
code that is not valid 
(Release 3). 
After you dial a verified forced account 
code that is valid 
(Release 3). 
After you dial a forced or voluntary ac- 
count code 
(Releases 1 and 2). 
After setting auto busy redial, your dis- 
play prompts you that it has been set. 
When the system retrieves the call, your 
display shows the called number. 
When the called station is ringing, your 
station’s CO LED (or INT LED) and SPKR 
LED will flash and a warning beep will 
sound. 
When you set automatic callback at a 
busy station, its number is displayed. 
When you receive an automatic call- 
back, the station number you called is 
displayed. 
When you receive an automatic callback 
for a CO line, the seized line’snumber is 
displayed.  
						

							D) Automatic Line Selection 
1) Intercom Line 
If your station automatically accesses an 
I is displayed.  mtercom lme when you go off-hook, INT 
2) CO Line 
pEq 
If your station automatically accesses a 
CO line when you go off-hook, the num- 
ber of the seized CO line is displayed. 
3) Dial Access Code 
pz?q 
When you access a CO line by dialing a 
COlinegroupaccesscode, theaccessed 
CO line number is displayed. 
El Alphanumeric Messaaes 
F) Busy Field 
SUMMARY OF LCD FUNCTIONS (continued) 
piE=q Your station will display the called num- 
ber, followed by LINE NN ACB. 
I 
00 0....5.... 
10 . . . . ...7.. 
I 
( 
, Messages of up to 32 characters may be 
used in alphanumeric messaging. Mes- 
sages may either be programmed or set 
as one-time messages. (Messages may 
also be used with a timed reminder.) 
The Busy Field display indicates, in 
groups of 10, the last two digits of the 
station numbers that are busy or set for 
DND. The top display indicates that 
stations X00, X05, and Xl 7 are either in 
use or in DND; the bottom display indi- 
cates the same for stations X27, X32, 
X34, and X39. If the m button is 
pressed, the 00/l 0 group will change to 
10/20, and the busy/DND states of that 
group of stations will be displayed. The 
station roups will increment each time 
the WA 
da button is pressed, thereby 
displaying all stations. 
SUMMARY OF LCD FUNCTIONS (continued) 
G) Call Forward 
rzl 
H) Call Pickup 
pLizi%q When you initiate any type of call for- 
ward, the LCD displays, CALL FOR- 
WARD TO. 
After you set call forward, the station 
number to which your calls will be for- 
warded is displayed, along with one of 
the following abbreviations: 
CF-AC (Call Forward-All Calls) 
CF-BUSY (Call Forward-Busy) 
CF-NA (Call Forward-No Answer) 
CF-B/NA (Call Forward-Busy/No 
Answer) 
CF-FIXED (Call Forward-Fixed) 
NOTE: 
Call Forward-Busy, Call Forward-No 
Answer, and Call Forward-Busy/No An- 
swerare available only with 
Release 2 or 
higher. 
When your call is forwarded to another 
station, the station you called is shown. It 
then changes to the station to which your 
call was forwarded. 
When a call is forwarded to your station, 
the calling station number is displayed 
on the left and the station called is dis- 
played on the right. 
When you pick up an intercom call, the 
calling station’s number is displayed on 
the left and the station number called is 
displayed on the right. ’ 
:I 
‘ 
I”  
						

							Calling Number-Intercom 
When you receive an intercom call, the 
calling station’s number is displayed. 
J) CO Line Identification 
I DR. JONES OETICE 
I 
The CO lines can be programmed to 
display an identifying name of up to 16 
characters. The name will be displayed 
on outgoing and incoming calls. 
K) CO Line Number 
SUMMARY OF LCD FUNCTIONS (continued) 
Your LCD telephone displays informa- 
tion noting that your call to station NNN 
was picked up by station NNN. 
1) Incoming Call 
m 
Incoming CO call-If your station is pro- 
grammed for incoming ringing on that 
CO line. 
Transferred CO call-CO line is trans- 
ferred to your station in the ringing state 
by another station. 
Camped-on CO call-CO line was 
camped-on to your busy station and rings 
your station when you hang up. 
2) When Call Is Answered 
The display changes to indicate calling 
R status. 
3) Hold 
You have put a CO line call on hold at 
-1 your station. 
SUMMARY OF LCD FUNCTIONS (continued) 
4) Hold Recall 
Held call automatically recalls your sta- 
tion after a programmed period of time. 
5) Outgoing 
( 
When you manually select a CO line, it is 
displayed. This display is replaced by the 
dialed number as you dial. 
6) CO Line Queuing (Callback) 
When the CO line queuing feature rings 
back to your station with an available CO 
line, that line number will be displayed. 
L) Date/Time 
I. Press them button to display 
date/time when talking on a CO 
line. 
2. The date/time is adjusted on a 
system-wide basis by the station 
located in port 00 (usually station 
200). 
M) Dialed Number 
1) CO Line 
The digits are displayed as you dial over 
m 1 Manual dialing  erther a CO,lrne or the intercom using: 
l Automatic dialing 
l Repeat last number dialed 
l Saved number redial  
						

							SUMMARY OF LCD FUNCTIONS (continued) SUMMARY OF LCD FUNCTIONS (continued) 
2) Intercom 
If you are calling on a CO line, the display 
’ will automatickly change from dialeb 
number to elapsed time after a pro- 
grammed period of time. 
N) Door Phone/Monitor 
When you are called from a door phone, 
its designating characters are displayed. 
When you call a door phone, its desig- 
nating characters are displayed. 
NOTE: 
The doorphone designators are NA, NB, 
and/or NC (N = 1 Y 4, and indicates which 
of the 12 possible door phones is calling 
or is being called). 
0) Elapsed Time 
While you are making an outgoing CO 
line call, the elapsed time of the call is 
displayed. Elapsed time automatically 
replaces the dialed number on the dis- 
play after a programmed period of time. 
(Timing begins when a [9 button is 
pressed.) 
NOTES: 
1. On a CO line call, the display can be 
alternated between date/time, 
elapsed time, and dialed number by 
pressing the m button. 
2. Elapsed time is displayed for 15 sec- 
onds after you hang up, and then 
changes automatically to date/time. P) 
Intercom Number Display 
If an access code is entered (m 110, 
m [I 0 when on a CO line), the 
programmed intercom number will be 
displayed. 
Q) LCD Name/Number Display (Release 2 and higher) 
1) Idle station 
m 
2) Called station 
A name or title may be set in memory for 
each station. When an LCD station is 
idle, the name displays on the top line of 
the LCD. When a station calls an LCD 
station, the name of the calling station 
displays on the bottom line of the called 
station’s LCD. 
R) Least Cost Routing (LCR) 
‘When you are making a call via LCR, 
your display will prompt you to dial 
a number by displaying, DIAL TEL 
NUMBER. 
S) Message Waiting 
( 
I slrm! NNN JAN 01 SUN 12:19 
I 
I 
NO. NNN CALL 203 201 200 
I 
As you dial the number, it is shown on 
your display. 
When you set message waiting at an- 
other station, the number of that station 
is displayed. 
When you hang up after setting message 
waiting at another station, a reminder is 
shown on the top row of your display. 
Your display will show the numbers of up 
to three stations that have left messages 
for you. Four numbers may be’stored in 
message memory (see Recalling 
Station).  
						

							SUMMARY OF LCD FUNCTIONS (continued) 
T) Message Waiting/Voice Mail 
When a message waiting voice mail is 
displayed, a “V” will follow the station 
number. A I‘+” indicates that there is a 
station message in memory. Press the 
m button to rotate through the 
numbers. 
U) Off-hook Call Announce 
When you off-hook call announce to a 
I ber of that station.  busy station, your LCDdisplays the num- 
When another station off-hook call an- 
nounces to your station, your LCD dis- 
plays the number of that station. 
V) Overrides 
1) Busy Override 
When you activate the override feature 
after calling a busy station, the station 
number and the feature are displayed. 
Your LCD telephone displays the num- 
ber of a station initiating override when 
you are on the telephone. The number 
will remain displayed until override is 
disconnected. 
2) Executive Override 
( 
When you initiate executive override, 
your LCD telephone displays the num- 
ber of the station that is overridden. The 
station that receives the override dis- 
plays your station number. The number 
will remain displayed until the call is 
ended. 
SUMMARY OF LCD FUNCTIONS (continued) 
3) Do Not Disturb (DND) Override 
The station you have called is in the do 
not disturb mode. 
I 
NO. NNN 
NNNDND OVR 
I 
I 
NO. NNN 
NNN DND OVR 
I 
4) Privacy Override 
I 
NO. NNN 
NNN PRV OVRD 
I 
Recallina Station 
Speed Dial Memo 
I 
*ll TOSHIBA 
7145833700 
I 
When you initiate do not disturb override, 
the station number you have overridden 
is displayed. 
When another station overrides do not 
disturb at your station, its number is 
displayed. (Thedisplay remains until the 
end of override.) 
When a station presses a busy line but- 
ton to enter an existing conversation: 
The station that initiates the override 
displays the CO line identification on the 
LCD. The overridden station’s LCD dis- 
plays initiating station’s number. (The 
display remains until the end of the call.) 
When a transferred call goes unan- 
swered, it will recall to the station that 
transferred it. The display shows the CO 
line number and the station number to 
which it was originally transferred. 
When using Speed Dial Memo (mode 8), 
the name and number are displayed. 
TOSHIBA is the memo (up to 12 
characters). 
714 583 3700 is the number, (up to 16 
digits). 
10 
11  
						

							SUMMARY OF LCD FUNCTIONS (continued) 
Y) Toll Restriction Override Codes 
‘II 
Z) Two-CO Line Calls 
1) Tandem 
2) Conference 
m 
3) Amplified 
m 
After vou access a CO line and Dress 
mlIsm!i to dial a complete toll 
restriction override or traveling class code 
(traveling class override codes are 
available with 
Release 3 only) your LCD 
display will prompt you to dial a code. 
After you establish atwo-CO line confer- 
ence call and then release. N, and N, 
identify the connected CO lines. 
When you are talking with two external 
parties on two CO lines. N, and N, 
identify the connected CO lines. 
When you are talking with two external 
parties on two CO lines that are externally 
amplified (optional with 
Release 3). 
DATE/TIME/DAY ADJUSTMENT 
This operation is possible from port 00 only (usually station 200). 
TO S&T DATE 
1) Place handset on-hook. 
2) Dial mBi0. 
3) Dial the date (year/month/day) in the format YYMMDD. Enter 
0 Listen for confirmation tone. 
2) 
3) 
4) 
DATE/TIME/DAY ADJUSTMENT (continued) 
Dial main. 
Dial thetime (hour/minute/second) in the24-hourclockformat 
HHMMSS. Enter a leading 0 for any single digit entered. 
Press the 1 (or m button. 
0 Listen for confirmation tone. 
TO SET DAY 
1) Place handset on-hook. 
2) Dial m@II. 
3) Dial the day. 
l 0 = Sunday 
l 1 = Monday 
l 1 = Tuesday 
l B = Wednesday 
l 1 = Thursday 
l 1 = Friday 
l 0 = Saturday 
4) Press the B (or B button. 
0 Listen for confirmation tone. 
CALL FORWARD DISPLAY 
TO SET CALL FORWARD 
When any type of call forward is initiated, the CALL FORWARD TO 
prompt displays on the lower row of the LCD. 
When your station has call forward set, the LCD displays as shown 
(NNN = the forward to number). 
1) Call Forward-All Calls 
PressmimB+NNN+m 
(orm+NNN+m. 
2) Call Forward-Busy 
(Releases 2 and 3) 
Press~~~~+NNN+~ 
(orm+NNN+m. ’ 
TO SET TIME 
1) Place handset on-hook. 
12 13