Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual
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NOTES: 1. On each record sheet, mark an X in the space provided to indicate that a choice is selected. Unless otherwise specified, this indicates the key LED is lit. When appro- priate, indicate digits to be entered using the station dialpad. 2. Initialized data and considerations are documented when applicable. 4.10 Program 44B-Toll Restriction/Traveling Class Override Codes (Release 3) 4.11 Each of the four toll restriction classes estab- lished in Program 46 can be assigned a code with this program. If one of these codes is entered at a station, the station will assume the code’s class for that call. When the call is complete, the station returns to its regular class assigned in Program 48. The traveling class code data is not sent out the SMDR port and will not print out on station call records. NOTE: Stations selected in Program 30, LED 16 ON, can add, change, or delete the codes set in Program 44. See Program 30 for more in- formation regarding station revision of over- ride codes. 4.20 Program 45-I-Toll Restriction Dial Plan 4.21 A dial plan must be defined for the Toll Restriction software to recognize the typical dial- ing sequence of long distance/local calls made from the system’s home area code, and identify area and office codes. The dialing plan defines several components of a telephone number for long distance calling: l Long Distance Prefix I-In most areas, a 1 must be the first digit dialed for long distance calling. In such areas, the area code is dialed right away. The dial plan defines whether the prefix 1 is required for a particular installation’s long distance calling. l Area/Office Code Numbering Schemes-In most places, the middle digit of an area code is 0 or 1, and the middle digit of an office code is 2- 9. Toll Restriction examines the first PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 three-digit sequence dialed and determines whether it is an area code or an office code. l If the middle digit is 0 or 1, then the se- quence is an area code. l IfthemiddledigitdoesnotequalOorl,then the sequence is an office code, and the office code parameters of the selected dialing plan apply. 4.22 An exception to this rule exists. In some places, area and office codes are interchange- able. The middle digit is always 0 or 1 (see Code 3 selection). In such a case, the system only knows that three digits dialed are an area code if 0 is di- aled before them. If 01 is not dialed first, the system knows the three digits are an office code. The dial plan defines the numbering scheme applicable to the installation site. l Office Codes: Office Code elements are de- fined as follows: l N=2-9 l x=0-9 l NXX = interchangeable with area code; 2nd digit may be 0 or 1. l NNX = not interchangeable with area code; 2nd digit may not be 0 or I. 4.23 Equal Access Codes and Special Common Carrier Authorization Codes may be entered as exceptions to the dialing plan in Program 45-3 m 6. 4.24 Selections: On the record sheet for Program 45-1, choose one of the following dial plans by marking an X in the space next to the code. l Plan 1 for dialing plan AC+NNX/l+NNX with Release 1 and 2 or AC+NXX/l+NNX with Release 3 should be selected if the installa- tion is in a location where a user places a long distance call to a destination outside the area code without dialing 0 before dialing the area code. The user places a long distance call to a destination in the same area code by dialing 0 directly before the office code. l When using this plan, the system recognizes the following: l The first three digits of a ten-digit number is an area code if the middle digit is 6 or 1. l With Release 1 and 2, the first three digits dialed immediately after a 0 in an 2-21
PROGRAMMINGPROCEDURES-INSTRUCTIONWSYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 eight-digit string are a non-interchange- l A ten-digit string is not recognized. able office code (the middle digit mustbe 2 l The first three digits in a seven-digit string : w 9); or, with Release 3, the first three digits dialed immediately after a 0 in an eight- are an office code. (There is no distinction between local call dialing and long dis- digit string is an interchangeable office tance dialing within the area code.) code (the middle digit may be 0 or 1). l Digits 5 N 7 in an 11 -digit string may be an l A seven-digit string starting with an office interchangeable office code as well. code is a local call. l Plans 4 and 5 are not used in the United States. l An 11 -digit string is not recognized. Plan 2 for dialing plan l+AC+NNX/l+NNX with Release 1 and 2 or 1 +AC+NXX/l +NNX with Release 3 should be selected if the installation is in a location where a user places a long distance call to a destination outsidethe area code by dialing a[ before dialing the area code. The user places a long distance call to a destination in the same area code by dialing a 0 directly before the office code When using this plan, the system recognizes the following: l The first three digits following a 1 in an li- digit number are an area code, if the middle digit is 0 or 1. l With Release 1 and 2, the first three digits dialed after a 1 in an eight-digit string are a non-interchangeable office code (the middle digit must be 2 w 9); or, with Re- lease 3, the first three digits dialed imme- diately after ai in an eight-digit string is an interchangeable office code (the middle digit may be 0 or 1). l Digits 5 N 7 in an 11 -digit string may be an interchangeable office code as well. Plan 3 for dialing plan 1 +AC+NXX/NNX should be selected if the installation is in a location where a user places a long distance call to a destination outside the area code by dialing a 0 before dialing the area code. The user places a long distance call to adestination in the same area code by simply dialing the number, with- out a 1 in front. The area and office codes may be interchangeable. The system differentiates between them whenever it sees the digit 0 dialed. When using this plan, the system recognizes the following: l If i is the first number dialed in an 11 -digit string, the next three digits are an area code. NOTE: Program 45-1 must be completed for the Least Cost Routing feature to function prop- erly. See LCR Program 50-l. 4.30 Program 452-Toll Restriction Disable 4.31 Selected CO lines may be programmed to be exempt from any toll restrictions defined in this section. Mark the exempt CO lines with an X on the record sheet. Initialized data leaves all LEDs off, which causes all CO lines to be affected by toll restrictions defined. NOTE: Toll Restrictions disabled in this program override station toll restrictions defined in Program 48. 4.40 Program 45-3 w 6-Equal Access/Special Common Carrier Numbers and Authorization Code Digit Length 4.41 The purpose of this program is to notify the system of how many digits to ignore before it appliesToll Restriction. This enables the system to allow the use of Special Common Carrier authori- zation codes. 4.42 Special Common Carrier (SPCC) telephone numbers may be defined to notify the system to modify restrictions when the station user is dialing a long distance carrier. The user dials a code to access the carriers. Original restrictions re-acti- vate after the carrier number is dialed. 4.43 There are two elements toll restriction soft- ware must verify for a user to successfully com- plete long distance calling: l The first five digits of the number dialed to ..’ .’ 2-22
access the long distance special common car- rier (SPCC). l The total number of digits belonging to the authorization code of the SPCC. 4.44 Items 3 and 5: Enter the first five digits of the SPCC telephone number in the spaces labeled SPCCl Telephone Number (item 3) or SPCCZ Telephone Number (item 5) on the record sheet. The initialized state assigns “00000” to items 3 and 5. 4.45 Items 4 and 6: Enter each SPCC’s authori- zation code digit length. The number of digits allowed (including the first five specified in items 3 and 5) ranges from 00 - 99. Initialized data assigns “00” to items 4 and 6. Enter two digits on the record sheet. 4.46 A restricted station is not able to place a toll call through a long distance carrier by dialing the SPCCI or SPCC2 telephone number if the station is denied from that number in other toll restriction programs. Upon recognizing the first five digits dialed, Toll Restriction software is notified to allow the number of digits programmed in items 4 or 6 (00 N 99, including the first five dialed as SPCCI or 2). 4.47 The system interprets data to be a seven- digit local call to an SPCC. Only five digits of the seven-digit number are entered; therefore, the last two digits are don’t care digits. Any number dialed that has the same first five digits as the carrier, the system will assume the SPCC is being called. IMPORTANT NOTE: For items 4 and 6, do not enter more digits than necessary for the authorization code. If too many digits are allowed, toll restric- tions may be ignored. 4.50 Program 45-8 ,- g--Toll Restriction Override Code 4.51 Two different codes may be dialed by any station user to override station-specific restrictions. PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 4.52 Fill in the codes on the record sheet. They must be four digits each. . 4.53 Selected stations in the system are able to alter the override code. These stations are defined by Program 30. To change the codes from se- lected stations: Code 1: m+1iI+code +I Code2: m+@li+code+$ 4.60 Program 46-2 W 4-Toll Restriction Allowed/Denied Area Codes Assigned by Class 4.61 Four Toll Restriction classes can be defined for the system. Each class area code provides for a different combination of restrictions. 4.62 This program defines the area codes al- lowed or denied for each Toll Restriction class. Area code tables for classes 1 N 4 can each describe area codes that are allowed or denied for the class. The tables (in memory) operate as allow tables. If an area code exists in a table (displays with mu), then it is allowed. Anything not displaying is not allowed. Initialized dataallows all areacodes for each class (all codes are in all tables). All allowed area codes can be displayed (11) for each class. 4.63 For each class, choose whether the record table is used to record allowed area codes in memory (ALLOWED) or denied area codes not in memory (DENIED). Enter the area codes that define the set. 4.70 Program 46-6 W 8-Toll Restriction Allowed/Denied Office Codes Assigned by Class 4.71 This program defines the office codes al- lowed or denied for each Toll Restriction Class within the home area code. Office code tables for classes 1 N 4 can each describe office codes allowed or denied for the class. The tables (in memory) operate as allow tables. If an office code exists in a table (displays with 1 i), then it is al- lowed. Anything not displaying js not allowed. Initialized data allows all office codes in the home area code for each class. 2-23
PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 4.72 For each class, choose whether the record table is used to record allowed office codes in memory (ALLOWED) or denied office codes not in memory (DENIED). Enter the office codes that define the set. 4.80 Program 46-l 0 -,4O-Toll Restriction Class Parameters (Classes 1 -, 4) 4.81 This program defines parameters of each Toll Restriction class, including dialing plan restric- tions and exceptions to previous restrictions. 4.82 Toll Restriction exceptions and dialing plan restrictions may be defined for each class. Program 46-10 assigns class 1 restriction exceptions and parameters; 46-20 assigns class 2; 46-30 assigns class 3; 46-40 assigns class 4. This program also relates to Program 47. See Program 47 for more explanation. 4.83 To define the proper parameters for a Toll Restriction class, make the appropriate selections on the record sheet designated for classes 1 w 4: l LED 01: 0 Restricted-Mark an X next to LED 01 if operator or operator-assisted calls are restricted for the class being defined. IMPORTANT NOTE: To allow 0 + dialing (LED 01 must be off), codes 020 - 099 must be allowed in Pro- gram 46, and digit free must be allowed in Program 48. Warning-Allowing 0 + dial- ing also allows operator-assisted toll calls. l LED 02: 01 Restricted-Mark an X next to LED 02 if overseas operator or unassisted overseas operator calls are restricted for the class being defined. l LED 03: 1 +AC+555 and AC+555 Allowed- Mark an X next to LED 03 to allowthe particular class to call all restricted area codes plus the office code of 555, including out-of-area di- rectory assistance calls. Turning the LED off does not necessarily deny information calls. This may also be accomplished in the office code table and/or the area/office code excep- tion tables. . LEDsll m 18: Area Code/Office Code Ex- ception Tables 1 w 8-Select the exception tables that apply to the class being defined by marking an X in the box. Exception tables for both area and office codes will be defined in Program 47. ..>, i ’ NOTE: Each class can be assigned any or all of the eight available office code exception tables. 4.90 Program 47-Toll Restriction Exception Office Codes Assigned by Area Codes (Table l-8) 4.91 This program defines exceptions to previ- ously defined office code restrictions for up to eight area codes, allowing six-digit toll restriction. Office codes entered in Tables 1 - 8 are opposite of what is defined for the area code by Program 46-2 -, 8. For instance, if Program 46 denies area code 714, entering office codes 530 and 555 into an excep- tion table for area code 714 will allow those office codes. 4.92 Eight exception tables are available. Each area code with exception office codes requires a table. Each table may hold up to 800 exception office codes. 4.93 Enter the areacode and required office codes on the record sheet. 4.100 Program 48-Station Toll Restriction Classification 4.101 This program assigns a combination of two restrictions to each station port defined in the system. Thefirstfeature is Digit Restriction and the second is Station Restriction Assignment. 4.102 Digit Restrict Code: If Digit Restrict is en- abled for a particular station, the station is able to dial the number of digits defined in the Program 45-l toll restriction dialing plan. l 1: Enable Digit Restriction-Enter 1 in the Digit Restrict Code column, next to the port number to enable the r$strictioti for the station. : 2-24
This is used to prevent a user from dialing a second call when dial tone is returned from a CO after the outside party disconnects. l 2: Disable Digit Restriction-Enter 0 in the Digit Restrict Code column, next to the port number to disable digit restriction for the sta- tion. This allows toll restricted users to dial any number of digits (i.e., to an external voice mail device, computer, etc.). 4.103 Station Restrict Code: The second fea- ture assigns Toll Restriction to individual station ports, in addition to previous restrictions. It includes seven different choices. One of the choices must be entered for each port. Initialized data assigns 0 or no restrictions to all ports. The seven choices are explained as follows. NOTE: Station restrictions are overridden by CO lines disabled as defined in Program 45-2. If a station port has appearance of a CO line with restrictions disabled, the restrictions will be removed from the station on an individual CO line basis through Program 45-Z. l 0: No Station Toll Restriction-Enter 0 in the Station Restrict Code column, next to the port number, to remove toll restrictions from the station. l 1: Area CodeToll Restriction-Enter 1 in the Station Restrict Code column, next to the port number If the selected station must be re- stricted from dialing all area codes. l 2: Area Code Toll Restriction and “0” or “1” as a 1st or 2nd Digit-Enter 2 in the Station Restrict Code column, in the space available for the port number, if the selected station must be restricted from dialing all area codes, and 0 or 1 when used as a first or second digit. This restriction prevents the station from making any long distance calls or operator-assisted calls, in addition to outgoing calls outside the home area code. In applicable areas, this prevents long distance office codes from being dialed (if l+NNX). l 3: Class 1 Toll Restriction-Enter 3 in the Station Restrict Code column in the space provided for the port number, if the selected PROGRAMMING PROCEDURES-INSTRUCTIONS/SYSTEM RECORDS SECTION 200-096-302 FEBRUARY 1991 station will be assigned to the Class 1 level of restriction. Class 1 area and office code re- strictions are defined in Program 46, a’nd ex- ception office code tables in 46-10. l 4: Class 2 Toll Restriction-Enter 4 in the Station Restrict Code column in the space provided for the port number, if the selected station will be assigned to the Class 2 level of restriction. Class 2 area and office code re- strictions are defined in Program 46, and ex- ception office code tables in 46-20. l 5: Class 3 Toll Restriction-Enter 5 in the Station Restrict Code column in the space provided for the port number, if the selected station will be assigned to the Class 3 level of restriction. Class 3 area and office code re- strictions are defined in Program 46, and ex- ception office code tables in 46-30. l 6: Class 4 Toll Restriction-Enter 6 in the Station Restrict Code column in the space provided for the port number, if the selected station will be assigned to the Class 4 level of restriction. Class 4 area and office code re- strictions are defined in Program 46, and ex- ception office code tables in 46-40. 5 LEAST COST ROUTING 5.01 The following provides the programmer an overview of the Least Cost Routing feature and step-by-step instructions to fill in the Least Cost Routing System Record Sheets. 6 LEAST COST ROUTING OVERVIEW 6.00 Definition 6.01 The Least Cost Routing (LCR) feature en- ables the system to automatically route each out- going voice and data call over common carriers and selected CO lines. The customer chooses these lines for the specific time of day, and for system users with varying priorities. If the system is programmed properly, LCR can select the most economical route, helping save money. If the best routes are unavailable, users with priority can access more expensive outgoing routes. Several elements of LCR must be defined in programming. 2-25
PROGRAMMINGPROCEDURES-INSTRUCTIONWSYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 User dials telephone number (see note). 1 System analyzes telephone number, and checks it against most Program 50 options. * LCR Parameters (50-l) * LCR Special Codes (50-31 - 35) * LCR Long Distance Information Plan Number (50-4) . LCR Local Call Plan Number (50-5) * LCR Dial Zero Time Out (50-6) NOTE: If the telephone number is restricted by system Toll Restriction, the caller will receive busy tone and LCR will be canceled immediately. TN0 c System searches all office code exception tables entered into LCR plans 1 - 8 with Program 52. if it is an area code or an office code. System checks all area code tables entered into the LCR plans 1 - 8 through Program 51. NO (I.! Call not completed. System checks the time of day. (This must be set properly by station port 00.) 1 Selects the appropriate schedule (1, 2 or 3) Determines the station’s group assignment as specified in Program 56. Within the Selects the route definition as defined by Program 54 for the CO line group (Program 16), and activates the modified digits table instructions defined through Program 55. The system selects the first available route definition (Ist, 2nd, 3rd or 4th choice) that represents both CO line group and modified digits table. I f I Verifies the CO line access, as defined by Program 40. Within a CO line group, the system checks to see if access is allowed System selects a CO line and dials number. i (CALL COMPLETED) FIGUREP-l-LCROPERATIONALBLOCKDIAGRAM 2-26
PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTlON200-096-302 FEBRUARY1991 NOTE: For LCR to function properly, CO line groups must be created in Program 16; CO line re- strictions set in Programs 40 and 41; and the area dialing plan assigned in Program 45- 1. 6.02 LCR General Parameters: Enables fea- tures including a warning tone for last choice route number, a comfort dial tone during LCR process- ing, and the Long Distance Information dialing plan. 6.03 LCR Home Area Code: Notifies LCR soft- ware of the area code of the installation site. 6.04 LCR Special Codes: Notifies LCR of special emergency and operator codes that will be automatically routed as a local call, without unnec- essary delay. 6.05 Long Distance Information Plan Number: Notifies LCR software how to route a long distance information call. 6.06 Local Call Plan Number: Notifies LCR software which call routing plan is specifically designed to handle local and special calls. 6.07 LCR Timeout after 0 (Zero) is Dialed: Notifies the system of the time delay to the user after dialing a 0, before a regular operator is accessed. 6.08 LCR Area Codes: As many as eight sepa- rate area code tables can be defined; one for each available call routing plan. Each table defines the area codes that are handled by the particular routing plan. 6.09 LCR Office Code Exceptions for Area Codes: As many as eight LCR office code exception tables may be defined to inform LCR software how to handle specific office codes within area codes. According to the tables defined, specific exception office codes can be routed through a different call plan than the overall area code plan. 6.10 LCR Schedule Assignments: Call routing plans 1 N 8 can send the outgoing calls of different groups of stations according to a time Schedule, and call route definitions. 6.11 LCR Route Definitions: Groups of CO lines assigned to special common carriers, foreign ex- change lines, or other special services can be specified as call routes. 6.12 LCR Modified Digit Assignments: Carrier codes can be programmed to dial automatically when a call is placed over the appropriate route. Digits can be added to the front or back of special common carrier codes or other access numbers to make placing calls an invisible process for the user. Digits may also be deleted from the front of the dialed number. 6.13 LCR Station Access Priority Assignments: Each station port defined in the system may be assigned to one of four station priority groups. The groups can have varying access to the defined call routes at different times of day. Each group is partitioned from the other groups. 6.20 Conditions 6.21 A number of conditions apply to LCR assign- ment. Asummaryof each is listed here. Paragraph 7, Completing the Least Cost Routing Record Sheets, gives more detailed explanations and examples of how the conditions relate to the pro- gramming process. 6.22 If a station has direct CO appearances, or pooled CO line buttons programmed to allow direct outgoing line access, LCR will be bypassed using the pooled line or a CO line button. 6.23 LCR accommodates special code dialing, such as 911 for emergency response, l-411 or 411 for information, or 800 area code toll-free numbers. These calls can be directed to the local call route. Examples are given in Paragraph 4 (see Program 50-31 - 35). 2-27
PROGRAMMING PROCEDURES-INSTRUCTIONS/SYSTEM RECORDS SECTION 200-096-302 FEBRUARY 1991 IMPORTANT NOTE: assigned to groups 81 - 88. Refer to the com- Always provide emergency service ac- pleted record sheet in Program 16 for this cess for numbers such as 911. information. . 6.24 Basic System Record programs related to LCR include: 2) 3) 4) Under the column labeled “CO Line Type/Corn- ments,” enter the service type, the common carrier name, or the line type for each line group, e.g., local line, Foreign Exchange (FX) to 818 (LA), WATS (out of state), etc. Program 16 defines which outgoing CO lines are assigned to CO line groups 81 - 88. Program 40 denies a station complete CO line access. This also applies to LCR. Program 41 restricts outgoing CO line calls to selected stations. These stations may make outgoing calls through LCR. In this Program, Release 1 software denies ABR; Release 2 and above software allows ABR. 7 COMPLETING THE LEAST COST ROUTING SYSTEM RECORD NOTE: All stations using LCR should be ALLOWED CO line access in Program 40, and DENIED CO line access in Program 41. 7.01 The following instructions explain comple- tion of the System Record Sheets used to program LCR. Instructions are arranged in the same order as data tables in the Least Cost Routing System Recordand the programming instruction tables in Chapter 3. The instructions are intended to give a concise, general definition of LCR characteristics defined by each record sheet. NOTES: 1. On each record sheet, enter required data in the space provided to make a selection, unless otherwise specified. 2. The initialized state and considerations are documented on the record sheet. 7.10 LCR CO Line Programming Reference Table 7.11 This table is intended for reference only. Information relevant to LCR is compiled here from Basic System Programming. 1) Under the column labeled “CO Lines in Group (01 - 36),” enter the numbers of the CO lines Refer to Basic System Record, Program 40, to restrict stations from incoming and outgoing access of CO lines, including using LCR. All stations that must use LCR to make outgoing calls must NOT be restricted in this program. These restrictions do apply to LCR. Refer to Basic System Record, Program 41, to restrict stations from accessing outgoing CO lines, except through LCR. All stations that must use LCR for outgoing calls must be re- stricted from CO line access in this program. 7.20 Program 50 Series-LCR Definitions 7.21 Program 50-I-LCR Parameters: This program defines general operating parameters for LC R software. NOTE: Mark an X in the column to indicate which programming button LEDs should be lit. Ini- tialized data leaves all L EDs OFF. LED Key 01 ON: LCR software is enabled system-wide. OFF: LCR software is disabled. None of the LCR programming referred to by this section is recognized. Dial 9 access assigned in Program 16 is enabled. LED Key 02 l Not used. LED Key 03 l ON: LCR routes long distance information (LDI) calls over the plan number specified in Program 50-4. 2-28
PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 l OFF: LCR routes LDI calls using area codes specified in route plans 1 -8, as it would for any other call. LED Key 04 l ON: Station users hear a simulated dial tone immediately after dialing the access LCR code (typically 9), until the first digit of the phone number is dialed. The dial tone is simulated to assure the user of the system’s proper opera- tion, but it is not a functional dial tone. l OFF: Station users hear nothing after dialing the LCR access code until the destination rings or issues a busy signal. LED Key 05 l ON: The user is notified with a warning tone to indicate that LCR has routed the call over the least desirable route number. The most expen- sive route is typically programmed to be the least desirable. A user has three choices upon hearing the warning tone: a) Ignore the tone, LCR places the call using the least desirable route. b) Hang up and try later to save money. c) Activate the Automatic Call Back feature. The appropriate CO line group calls the user back when a more desirable route number becomes available. l OFF: No warning tone sounds. 7.22 Program 50-2-LCR Home Area Code: Enter the local areacode in the spaces provided on the record sheet. Initialized data leaves the home area code blank. l LCR matches the area code entered here with the LCR route plan containing the home area code in its Area Code Table (the home area code is later entered into one of the eight available LCR route plans through Program 51). Thus, LCR is informed of how to handle local calls. l Typically, systems are configured to have the LCR route plan containing the home area code as the same as the local route plan defined in Program 50-5. This is typically programmed by the installer to be route plan number 1, rather than the default plan 8. 7.23 Programs 50-31 m 35-LCR Special Codes: Five Special Codes may be entered in spaces provided next to 31 - 35. The codes may be a maximum of four digits, and should include items such as 911 for emergency calls, and 411 or I-411 for local information, etc. Initialized data leaves all codes blank. l When any of these codes are dialed, LCR is flagged to treat the call as follows: l The call will be sent over the local call route plan specified in Program 50-5. l No additional digits need to be dialed. They are not necessary. Therefore, the call is put through immediately. 7.24 Program 50-4-LCR Long Distance Infor- mation (LDI) Plan Number: Enter the number of the LCR route plan (1 - 8) over which long distance information calls will be routed. Typically, long distance information calls are routed over the local call route defined in Program 50-5. If the long distance information plan is chosen in Program 50-l) the call is routed as defined by this table. Initialized data assigns plan 8 to be the LDI route plan. 7.25 Program 50-5-LCR Local Call Plan Num- ber: Of the eight route plans available for LCR call processing, one must be defined as the Local Call Plan, typically route plan 1. Enter the number of the plan (1 - 8) over which local calls, operator- assisted/O+ calls, and special code calls will be routed. 7.26 Program 50-6-LCR Dial 0 (Zero) Time- out: Enter the maximum number of seconds LCR waits for a user to dial additional digits after a 0, before it routes the call to an operator for assis- tance. LCR will wait this number of seconds to receive additional digits that will indicate charge calls, collect calls or other 0+ calls. l The allowed range is 04 - IO seconds. Always enter two digits. Initialized data assigns an LCR dial zero time-out value of 06 seconds. 7.30 Route Plan Overview 7.31 Four groups of programs define eight sepa- 2-29
PROGRAMMING PROCEDURES-INSTRUCTIONWSYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 rate LCR route plans. They are Programs 51 w 54. The purpose of the plan scheme is to provide the system with directions for routing all possible calls, made by all possible users at all possible times of day. Eight separate plans provide the customer flexibility enough to route different area codes and exception officecodes over different CO linegroups. 7.32 Initialized data assigns all calls to plan eight. Any assignments made in Programs 51 w 54 for plans 1 - 7 will exempt the defined call from being made on route plan 8. Likewise, any phone num- ber not specified in routes 1 - 7 automatically defaults to route plan 8. its Area Code Table.The home area code must be entered into one of the eight avail- able LCR route plans through Program 31). Thus, LCR is informed of how to handle local calls. Typically, systems are configured to have the LCR route plan containing the home area code as the same as the local route plan defined in Program 50-5. This usually is pro- grammed by the installer to be route plan number I, rather than the default plan 8. 7.33 Tables for Programs 51- 54 appear on LCR Route Plan Numbers 1 - 8. The following instruc- tions reveal how to fill in individual tables within the plans. Each of the following program tables must be completed for all plans. 7.34 Program 51- LCR Area Code Tables: Every route plan can be assigned to define a set of area codes and/or office codes. l The purpose of Program 51 is to define which area code calls are placed over which LCR Plan Number (1 - 8). Initialized data assigns all possible area codes (000 - 999) to LCR Plan 8. Therefore, calls made to all area codes will be routed over route definitions defined in Program 54 for plan 8, following the time schedule specified by Program 53 for plan 8 (unless other assignments are made in plans 1 - 7). 7.35 Program 52-LCR Office Code Excep- tions for Specified Area Code: The purpose of the Office Code Exception Table is to enable the customer the flexibility of routing specific office codes through a different call plan than other office codes used with that area code. l Eight LCR office code exception tables may be defined for the overall LCR scheme. Any num- ber of exception code tables may be assigned to each route plan, although each exception table may only be used once system-wide. l Every route plan can be assigned to define a set of area codes and office code exceptions or a set of office code exceptions. l This program applies to both examples listed below. In the first case, an office code excep- tion table does not need to be defined in addition to the area codes in Program 51, but it may. In the second case, the plan may only pertain to exception office codes for certain area codes. l For example, any area code entered in a Program 51 LCR area code table for plans 1 - 7 is subtracted from plan 8. An area code cannot be lost. If it is subsequently deleted from plans 1 - 7, LCR software automatically adds it to plan 8. l To fill in record sheets for plans 1 - 8: l Check the box by Area Code Table. l Enter the applicable area codes, three digits per box. NOTE: Remember that LCR matches the home area code entered in Program 50-Z with the LCR route p/an containing the home area code in Example l-In the first example, office code ex- ception tables will be defined to the area code table. Use the continuation sheet to define the exception office codes. As many as eight of the office code exception tables may be linked to a plan, but each exception table may only be used once. When using the continuation sheet, be sure that the same exception table is not as- signed to more than one plan. l Turn to the continuation sheet (that follows plan 8 record sheet). l Determine the plan number where the ex- ception office codes will be rooted. l Fill in the area code of the exception office codes in the spaces provided by the cor- rect plan number. These office codes will 2-30