Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual
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TWO (TANDEM) CO LINE CONNECTION (continued) TIMED REMINDERS l CO LEDs flash green at the In-use rate. l All parties will be conferenced. 5) Press the m button. l You hear intercom dial tone. l CO LEDs flash green at the Exclusive Hold rate (10 IPS). l INT LED flashes at the In-use rate. 6) Hang up. l Both CO LEDs continue flashing at the Exclusive Hold rate. l INT LED goes off. l COs are connected and in Exclusive Hold on your station. l Connection is released automatically when parties hang UP.~ On some systems, the connection must be supervised and released as follows: 1) Press either q button. l Both CO LEDs flash at the In-use rate. l You will be connected to both CO lines. 2) If the parties have hung up, go back on-hook. . Both CO LEDs go off. l Connection is released. 3) If the parties are still talking, proceed to step 5 above. NOTES: 1. CQ lines maybe accessedbypressing a(9 line button or by dialing access codes (line number, 70 1 - 736; line group, 81 - 88; or, LCR access 9); however, both CO lines must appear (buttons) on the telephone to allow the station to monitor the tandem connection. 2. If you receive a busy tone or no answer, return to the original connection by pressing the original q line button. 3. Depends on the public telephone company; some provide auto disconnect and some do not. Allows five separate reminders to be set at each station. These reminders will be an audible beeping at the times (hour and minute) set by the station user. They can occur just once or repeated on a daily basis. TO ENTER A TIMED REMINDER 1) Dialm+iII-iII.Y ou h ave a choice of five different reminders. 2) Enter the desired time (24-hour clock format; i.e., HHMM). 3) Dial 1 if reminder will be repeated every day, or 0 if it is a one-time reminder only. 4) Press 1 (or m) button to record the time in memory. l A beeping tone will be heard for 30 seconds (or until cancelled by going off-hook) when the hour and min- ute occur. TO CANCEL A TIMED REMINDER 1) Dialm+i11. 2) Press 1 (om). NOTE: Repeat for reminders B II- 111. TOLL RESTRICTION OVERRIDE/TRAVELING CLASS Toll restriction at a station can be completely overridden, or the station’s normal class can be changed to another class (traveling class). Use the following procedure to completely override or to change a station’s toll restriction class. TO OVERRIDE TOLL RESTRICTION AT A STATION FOR A SINGLE CALL 1) Lift the handset. 2) Press a Toll Restricted q button.* l Listen for dial tone. l CO LED flashes at the In-use rate. 3) Press the m button and dial 4 0. 50 _.... : / 51
FEATURE USE FEATURE USE TOLL RESTRICTION OVERRIDE/TRAVELING CLASS (continued) l You no longer hear dial tone. 4) Dial the Toll Restriction Override Code (four digits). l You hear dial tone. 5) Dial the desired telephone number. * Or press the m button and dial access a CO line. TO ADD, DELETE, OR CHANGE TOLL RESTRICTION OVERRIDE OR TRAVELING CLASS CODES FROM STATIONS SELECTED IN SYSTEM PROGRAMMING. 1) Press m and dial the three-digit toll restriction override change access code CI a Q 2. l You hear confirmation tone. 2) Dial the four-di it override code L;I Cl Ci CI. 3) Press the B or - D A ibm button to store code. l You will hear confirmation tone. 4) Repeat steps 1 w 4 to enter more toll restriction override or traveling codes. NOTE: For security reasons, the change access code is not provided in this guide. It is available from your telephone sys tern maintenance provider. TONE SIGNALING PROGRAMMABLE OPTION Provides rtnging on incoming intercom calls when voice an- nouncing is not activated. TO MAKE A TONE SIGNAL CALL 1) Call another station via intercom. l The called party hears one ring, then our voice. 2) To send ring tone to the called party, dial i . 3) Speak to the party when the call is answered. TONE SIGNALING PROGRAMMABLE OPTION (continued) TO ANSWER A TONE SIGNAL CALL 1) Lift the handset or press the m button (handsfree answerback is inoperative). 2) Hang up when the call is completed. VOICE MAIL (VM) Whenever your station is call forwarded to voice mail, certain digits will automatically be sent to the voice mail unit to direct the call to your voice mail box. TO STORE THE DIGITS TO BE SENT 1) Press the m button. 2) Dial 111. 3) Dial the di its (u to 16 and pauses to be sent (see Note). 4) Press the (or w) button to store data. NOTE: Use m or= button to store pauses. When you wish to retrieve your messages from voice mail, certain digits will automatically be sent to the voice unit to play back your messages after you press the message waiting button. TO STORE THE DIGITS TO BE SENT 1) Press the m button. 2) Dial BRi. 3) Dial the re uired di its and pauses to be sent. 4) Pressthei(or&)buttontostoredata. TO RETRIEVE MESSAGES Press the m and m buttons. TO CLEAR ALL DIGITS 1) Press m. 2) Dial~~Ior~~~. 3) Press 1 (or m). 53
FEATURE USE CENTREX APPLICATION VOICE MAIL (VM) (continued) NOTE: The above procedures are required for initial VM set-up on/y. The digits remain in memory until changed. Your system may be equipped with the Centrex Application, which enhances the system feature capability when installed behind a Centrex or PBX system. Your digital telephone may be equipped with one or more of the enhanced Centrex features listed below: A) Flexible intercom Numbering (up to four digits) A station intercom number can be three or four digits. It is, therefore, possible to match a station’s intercom and Cen- trex line extension number. Dial the entire station number when indicated. NOTE: To avoid system numbering plan conflicts, some access code numbers may have to be changed. B) Centrex Feature Buttons Certain Centrex features may be operated by pressing a button on your digital telephone. The Centrex access code, including the necessary Flash and/or Pause sequence, is activated when the appropriate button is pressed. Press the appropriate Centrex feature button instead of dialing a Centrex access code when operation of the feature is desired. See your Centrex or PBX Operations Manual for specific details. C) Ringing Repeat The distinctive ring patterns available in your Centrex sys- tem are automatically repeated with your digital telephone, allowing you to answer appropriately for either outside, inside or callback calls. D) Delayed Ringing CO or Centrex line(s) may be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your digital telephone is ringing. 54 ._ :_, 55
INDEX INDEX (continued) Account Code Calls . ........................................................... 36 Alarm Reset ........................................................................ 40 Auto Busy Redial Programmable Option ............................ 13 Automatic Callback (Intercom) ........................................... 34 Automatic Off-hook Selection Programmable Option.. ....... 12 Background Music (BGM) .................................................. 40 Background Music Over External Speakers ....................... 41 Button Descriptions ............................................................ 2 Call Forward-All Calls ... ...................................................... 28 Call Forward-Busy .............................................................. 29 Call Forward-Busy/No Answer ........................................... 30 Call Forward-Fixed ............................................................. 31 Call Forward-No Answer ..... ............................................... 29 Call Holding ........................................................................ 32 Call Pickup.. ........................................................................ 33 Call Transfer with Camp-on ................................................ 24 CENTREX Application ........................................................ 55 Conference Calls ................................................................ 26 Direct Inward System Access (DISA) ................................. 41 Direct Station Selection Buttons (Hotline) Programmable Option.. ..................................................... 43 Do Not Disturb .................................................................... 34 Door Lock.. . ........................................................................ 44 Door Phone . . ...................................................................... 39 Exclusive Hold .................................................................... 33 Group Listening .................................................................. 12 Handsfree Answerback . .................................................... 22 Handsfree Monitoring ......................................................... 40 Intercom Calls.. . .................................................................. 21 LED Indications .................................................................. 8 Message Waiting ................................................................ 44 Microphone Control ............................................................ 48 Microphone Cut-off Programmable Option ......................... 23 Night Transfer Programmable Option ................................. 46 Off-hook Call Announce (OCA) Optional Feature .............. 23 On-hook Dialing. ................................................................. 11 Outside Cglls . ..................................................................... 10 Override Calls ..................................................................... Paging ................................................................................ Privacy Button Programmable Option ................................ Privacy Override Programmable Option ............................. Privacy Release Programmable Option ............................. Repeat Last Number Dialed ............................................... Speakerphone (DKT 1020SD Only) ................................... Speed Dial .......................................................................... Speed Dial Buttons Programmable Option ......................... Saved Number Redial Programmable Option .................... Two (Tandem) CO Line Connection ................................... Telephone Number Storage ............................................... Timed Reminders ............................................................... Toll Restriction Override/Traveling Class ........................... Tone/Pulse Dialing Programmable Option ......................... Tone Signaling Programmable Option ............................... Voice Mail (VM) .................................................................. Volume Control ................................................................... * and # DTMF Tone Dialing ................................................ 47 38 21 20 21 13 47 14 15 16 49 16 51 51 19 52 53 6 19 EC E7
STRA LIQUID CRYSTAL DISPLAY FEATURES DIGITAL TELEPHONE U S E R G U I D E A” DK D I TAL KEY TELEPHONE SYSTEMS STRATA DK24 DK56 AND DK96 RELEASE 3 TABLE OF CONTENTS LIQUID CRYSTAL DISPLAY .................................................. 1 SUMMARY OF LCD FUNCTIONS ......................................... 2 DATE/TIME/DAY ADJUSTMENT ........................................... 12 CALL FORWARD DISPLAY ................................................... 13 STATION-TO-STATION MESSAGE WAITING ...................... 14 VOICE MAIL (VM) ................................................................... 15 BUSY FIELD DISPLAY.. ......................................................... 16 MODE EXIT ............................................................................ 16 DISA SECURITY CODE: ADD/DELETE/CHANGE ................ 16 TOLL RESTRICTION OVERRRlDE/TRAVELlNG CLASS CODE CHANGE ..................................................... 17 VERIFIED ACCOUNT CODE CHANGE.. ............................... 18 MESSAGE ADMINISTRATION FUNCTIONS ........................ 18 Adding to a Preprogrammed Message ................................ 18 Editing or Setting a New Calling Station Message .............. 19 Preprogramming System Messages.. .................................. 19 Recording A Message ......................................................... 20 Storing A Message .............................................................. 21 LCD NAME/NUMBER DISPLAY.. ........................................... 22 SPEED DIAL MEMO.. ............................................................. 24 TIMED REMINDERS WITH MEMO.. ...................................... 26 MESSAGE SENDING ............................................................. 26 Called Station Messaging .................................................... 27 Group Called Station Messaging ......................................... 27 Calling Station Messaging ................................................... 28 Group Calling Station Messaging ........................................ 29 Busy Station Messaging ...................................................... 30 MESSAGE DIRECTORY ........................................................ 32 USER NAME/NUMBER DIRECTORY.. .................................. 33 SPEED DIAL MEMO DIRECTORY ................................ . ....... 34 INDEX ..................................................................................... 39
LIQUID CRYSTAL DISPLAY HANDSET SPEAKER VOLUME UP/DOWN CONTROL BUTTONS MODULAR HANDSET CORD LCD DISPLAY* d / MICROPHONE ON/OFF BUTTON AND LED INDICATOR DIALPAD SPEAKER ON/OFF BUTTON AND LED INDICATOR LCD CONTROL BUTTONS FLEXIBLE ‘FEATURE BUTTONS , MESSAGE WAITING BUTTON AND LED INDICATOR -CONFERENCE/ TRANSFER BUTTON . LAST NUMBER REDIAL BUTTON kOLD BUTTON 20-button Liquid Crystal Display Digital Telephone In its idle state, the 32-character Liquid Crystal Display (LCD) feature on your digital telephone gives you an accurate desk clock and calendar combination. When you have an outside call in progress, an elapsed time display gives a constant reminder of the call duration. In addition, a variety of information displays and feature prompting make your call handling more efficient. Alphanu- meric messaging capability is also provided. All display functions occur automatically as call processing proceeds. MODE PAGE SCRL non The uses of the three buttons shown above are: SCRL: 1) Scrolls through message waiting numbers. 2) Scrolls through the speed dial digits (if more than 16 digits) when in mode 8. PAGE: 1) Changes Busy Field groups. 2) Used by station 200 to record a user NAME/NUMBER for another station. Station 200 must be an LCD digital electronictelephone to record NAME/NUMBER display for any other station type. 3) Changes displays (date/time, elapsed time, message, call forward, dialed number). 4) Scrolls through speed dial numbers when using mode 8. MODE: 1) To enter/exit various mode functions (see below). 2) To cancel beeping tone when using timed reminders. 1
LIQUID CRYSTAL DISPLAY (continued) MODE DEFINITION MODE 0: Used to exit another mode and return to clock/calendar display. MODE 1: Busy Field display. MODE 2: Busy station messaging. MODE 4: Called station messaging. MODE 8: Speed dial number check and memo dialing. MODE 94: Remote called station messaging. MODE 95: Remote calling station messaging. SUMMARY OF LCD FUNCTIONS Type A) Account Codes I NO. NNN ENTER ACCT CODE I I I I NO. NNN CODE VERIFIED I When Displayed When you press a CO line that requires a forced (verified or nonverified) ac- count code; or dial 111, or press the B button to enter a voluntary (verified or nonverified) account code. When you dial a verified voluntary ac- count code that is not valid. When you dial a verified voluntary ac- count code that is set in the system account code memory. After you dial a verified forced account m code that is valid. B) Auto Busy Redial (ABR) HOLD LINE NN ABR SET I After setting auto busy redial, your dis- play prompts you that it has been set. SUMMARY OF LCD FUNCTIONS (continued) (.,, When you dial a verified forced account code that is not valid. When the system retrieves the call, your display shows the called number. When the called station is ringing, your station’s CO LED (or INT LED) and SPKR LED will flash and a warning beep will sound. I,,,, Your station will display the called num- ber, followed by LINE NN ACB. C) Automatic Callback (ACB) When you set automatic callback at a busy station, its number is displayed. When you receive an automatic call- m displayed. back, the station number you called is NO. NNN When you receive an automatic callback w displayed. for a CO line, the seized line’s number is D) Automatic Line Selection 1) Intercom Line If your station automatically accesses an I is displayed. Intercom line when you go off-hook, INT 3
4 Alphanumeric Messages F) Busy Field pYY?Fg I 20 . . . . ...7.. 30 ..2.4....9 I I FORWARD TO NNN DATE & TIME I G) Call Forward SUMMARY OF LCD FUNCTIONS (continued) 2) CO Line pizciq If your station automatically accesses a CO line when you go off-hook, the num- ber of the seized CO line is displayed. 3) Dial Access Code )I When you access a CO line by dialing a CO line group access code, the accessed CO line number is displayed. Messages of up to 32 characters may be used in alphanumeric messaging. Mes- sages may either be programmed or set as one-time messages. (Messages may also be used with a timed reminder.) The Busy Field display indicates, in groups of 10, the last two digits of the station numbers that are busy or set for DND. The top display indicates that stations X00, X05, and Xi 7 are either in use or in DND; the bottom display indi- cates the same for stations X27, X32, X34, and X39. If the m button is pressed, the 00/l 0 group will change to 10/20, and the busy/DND states of that group of stations will be displayed. The station roups will increment each time the l A Lzik button is pressed, thereby displaying all stations. When you initiate any type of call for- ward, the LCD displays, CALL FOR- WARD TO. SUMMARY OF LCD FUNCTIONS (continued) After you set call forward, the station number to which your calls will be for- warded is displayed, along with one of the following abbreviations: CF-AC (Call Forward-All Calls) CF-BUSY (Call Forward-Busy) CF-NA (Call Forward-No Answer) CF-B/NA (Call Forward-Busy/No Answer) CF-FIXED (Call Forward-Fixed) I H) Call Pickup l--izzi When your call is forwarded to another station, the station you called is shown. It then changes to the station to which your call was forwarded. When a call is forwarded to your station, the calling station number is displayed on the left and the station called is dis- played on the right. When you pick up an intercom call, the calling station’s number is displayed on the left and the station number called is displayed on the right. Your LCD telephone displays informa- tion noting that your call to station NNN was picked up by station NNN. I) Calling Number-Intercom When you receive an intercom call, the calling station’s number is displayed. J) CO Line Identification The CO lines can be programmed to display an identifying name of up to 16
SUMMARY OF LCD FUNCTIONS (continued) SUMMARY OF LCD FUNCTIONS (continued) I DR. JONES OFFICE I K) CO Line Number 1) Incoming Call characters. The name will be displayed on outgoing and incoming calls. Incoming CO call-If your station is pro- grammed for incoming ringing on that CO line. Transferred CO call-CO line is trans- ferred to your station in the ringing state by another station. Camped-on CO call-CO line was camped-on to your busy station and rings your station when you hang up. 2) When Call Is Answered 3) Hold p!isEcq 4) Hold Recall pizE!q 5) Outgoing The display changes to indicate calling status. You have put a CO line call on hold at your station. Held call automatically recalls your sta- tion after a programmed period of time. When you manually select a CO line, it is displayed. Thisdisplay is replaced by the dialed number as you dial. 6) CO Line Queuing (Callback) When the CO line queuing feature rings back to your station with an available CO line, that line number will be displayed. Date/Time Dialed Number 1) CO Line ( 2) Intercom I Idle Telephone NOTES: I. Press them button to display date/time when talking on a CO line. 2. The date/time is adjusted on a system-wide basis by the station located in port 00 (usually station 200). The digits are displayed as you dial over either a CO line or the intercom using: l Manual dialing l Automatic dialing l Repeat last number dialed l Saved number redial NOTE: lfyou are calling on a CO line, the display will automatically change from dialed number to elapsed time after a pro- grammed period of time. Door Phone/Monitor When you are called from a door phone, m. Its designating characters are displayed. I., When you call a door phone, its desig- nating characters are displayed. NOTE: The doorphone designators are NA, Nl3, and/or NC (N = 1 w 4, and indicates which 7
SUMMARY OF LCD FUNCTIONS (continued) of the 12 possible door phones is calling or is being called). 0) Elapsed Time While you are making an outgoing CO line call, the elapsed time of the call is displayed. Elapsed time automatically replaces the dialed number on the dis- play after a programmed period of time. (Timing begins when a q button is pressed .) NOTES: 1. On a CO line call, the display can be alternated between date/time, elapsed time, and dialed number by pressing the m button. 2. Elapsed time is displayed for 15 sec- onds after you hang up, and then changes automatically to date/time. Q) Intercom Number Display If an access code is entered (ma 10, m 111 when on a CO line), the programmed intercom number will be displayed. LCD NAME/NUMBER Display 1) Idle Station A name or title may be set in memory for each station. When an LCD station is idle, the name displays on the top line of 2) Cal!ed Station the LCD. When a station calls an LCD station, the name of the calling station I station’s LCD. displays on the bottom line of the called SUMMARY OF LCD FUNCTIONS (continued) Least Cost Routing ki!iEzJ Message Waiting I NO. NNN INT NNN MW SET I I SENTNNN JAN 01 SUN 12:19 I I NO. NNN CALL 203 201 200 I ww When you are making a call via LCR, your display will prompt you to dial a number by displaying, DIAL TEL NUMBER. As you dial the number, it is shown on your display. When you set message waiting at an- other station, the number of that station is displayed. When you hang up aftersetting message waiting at another station, a reminder is shown on the top row of your display. Your display will show the numbers of up to three stations that have left messages for you. Four numbers may be stored in message memory (see Recalling Station). Message Waiting/Voice Mail When a message waiting voice mail is displayed, a “V” will follow the station number. A “+‘I indicates that there is a station message in memory. Press the m button to rotate through the numbers. Off-hook Call Announce When you off-hook call announce to a ” ber of that station. busy statron, your LCDdisplays the num- ’ ‘. ,, 9