Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual

							DIRECT INWARD SYSTEM 
ACCESS (DISA) 
(continued) 
TO CALL THROUGH YOUR SYSTEM ON AN OUTGOING CO 
LINE USING DISA (Release 2 and higher) 
1) Call the DISA CO line telephone number: 
2) Listen for the ringback tone signal, and then listen for the 
STRATA DK intercom dial tone’ (if busy tone is received, try 
again). 
3) Dial the access code3 ( ) of the CO line or CO line group 
that is to be used to place the outgoing call. 
4A) If a DISA security code is required4, dial the code and listen 
for CO dial tone.5 
4B) If a DISA security code is not required, listen for CO dial 
tone. 
5) After receiving CO dial tone, dial the desired telephone 
number. 
6) A timer tone will sound6 approximately four minutes after 
the time the call was made. Dial 1 to reset the timer7 each 
time the tone sounds (this allows an additional four minutes 
of conversation). 
7) Hang up when the call is completed. 
NOTES: 
1. Dial tone will be present for 10 seconds to allow direct 
dialing of station intercom number or CO line access 
code. If a number is not dialed, the system automati- 
ca/ly causes the DISA CO line to ring at telephones as 
a normal incoming call. However, if the call is not 
answered within 15 seconds after the ringing starts, it 
will disconnect. 
2A. If the station does not answer after six rings or twenty- 
four seconds, whichever occurs first, a busy tone will 
be sent. Diali to return to dial tone and dial the same 
or another number. 
DIRECT INWARD SYSTEM 
ACCESS (DISA) 
(continued) 
2B. If you wish to call another station after completing a 
DISA station call, it is necessary for the internal patty 
to transfer your call. 
3. A direct CO line or line group access code must be 
dialed (701 N 736 or 81 w 88). The LCR code (9) is not 
allowed. 
4. The DISA security code is a system program option. 
5. If the correct code is not entered, the call will be 
disconnected. 
6. Allpatties will hear the timer tone and timer reset DTMF 
tone. 
7. If the timer is not reset, the call will disconnect approxi- 
mately one minute after the timer tone is sent. 
8. Station and system page is not available to DISA 
callers. 
DISA SECURITY CODE ENTRY/CHANGE/CANCEL 
From designated station(s) only. 
1) Lift the handset. 
l Receive intercom dial tone. 
2) Dial CI CL 0’ (3-digit access code). 
l Receive confirmation tone. 
3) Dial the new DISA security code” (0 . . . Q-1 N 15 digits). 
4) Press the m button. 
l Receive confirmation tone. 
NOTES: 
I. For security purposes, the 3-digit access code is not 
published; it is available from your telephone system 
maintenance provider. 
2. If a DISA security code is not entered in step 3, the 
security code will be cancelled and outgoing line ac- 
cess via DISA will not require a security code. 
18 19  
						

							TOLL RESTRICTION OVERRIDE/TRAVELING 
CLASS 
Toll restriction at a station can be completely overridden, or, with 
Release 3, the station’s normal class can be changed to another 
class (traveling class). The following procedure applies to com- 
plete Toll Restriction override codes and to Toll Restriction 
Traveling Class (1 y 4) override codes. 
TO OVERRIDE TOLL RESTRICTION AT A STATION FOR A 
SINGLE CALL 
1) Acess a CO line, as normal. 
2) Flash the hookswitch, then dial 1 I. 
l If there was dial tone, it will now cease. 
3) Dial the Toll Restriction Override Code (four digits). 
l You hear dial tone. 
4) Dial the desired telephone number. Account Code Calls ............................................................ 1 1 
Automatic Callback-Intercom.. ............................................ 4 
Call Forwarding .................................................................. 5 
Call Holding ........................................................................ 6 
Call Park ............................................................................. 16 
Call Pickup.. ........................................................................ 16 
Call Transfer with Camp-on ................................................ 7 
CO Line Queuing ................................................................ 15 
Conference Calls ................................................................ 8 
Direct Inward System Access (DISA) ................................. 17 
Door Phone ........................................................................ 10 
Flash CO Line.. ................................................................... 10 
General Information ............................................................ 1 
Intercom Calls.. ................................................................... 3 
Message Sending ............................................................... 12 
Outside Calls ...................................................................... 2 
Override .............................................................................. 12 
Paging ................................................................................ 13 
Repeat Last Number Dialed ............................................... 14 
Speed Dial .......................................................................... 14 
Toll Restriction Override/Traveling Class ........................... 20 
Voice/Tone Signaling Programmable Option ..................... 15 
20 21 
(. ,:  
						

							ELECTRONIC 
TELEPHONE 
U S E R G U I D E 
TABLE OF CONTENTS 
STRATA DK 
DIGITAL KEY 
TELEPHONE SYSTEMS 
STRATA DK24 
DK56 AND DK96 
RELEASE 
1, 2, & 3 GENERAL INFORMATION ...................................................... 1 
Button Descriptions.. ............................................................. 2 
LED Indications.. ................................................................... 6 
FEATURE USE ........................................................................ 8 
Outside Calls ........................................................................ 8 
On-hook Dialing .................................................................... 9 
Group Listening .................................................................... 10 
Automatic Off-hook Selection Programmable Option ........... 10 
Repeat Last Number Dialed Programmable Option ............. 11 
Auto Busy Redial .................................................................. 11 
Speed Dial ............................................................................ 12 
Speed Dial Buttons Programmable Option ........................... 13 
Saved Number Redial Programmable Option ...................... 14 
Telephone Number Storage ................................................. 14 
* and # DTMF Tone Dialing .................................................. 16 
Tone/Pulse Dialing Programmable Option 
........................... 17 
Privacy Override Programmable Option ............................... 18 
Privacy Release Programmable Option.. .............................. 19 
Intercom Calls ....................................................................... 19 
Handsfree Answerback.. ....................................................... 20 
Microphone Cut-off Programmable Option 
........................... 20 
Off-hook Call Announce (OCA) Optional Feature.. .............. .20 
Call Transfer with Camp-on .................................................. 21 
Conference Calls .................................................................. 24 
Call Forward-All Calls ........................................................... 26 
Call Forward-Busy ................................................................ 26 
Call Forward-No Answer.. ..................................................... 27 
Call Forward-Busy/No Answer.. 
............................................ 28 
Call Forward-Fixed ............................................................... 29 
Call Holding .......................................................................... 29 
Exclusive Hold ..................................................................... .30 
Call Pickup ............................................................................ 31 
Do Not Disturb ...................................................................... 31 
Automatic Callback (Intercom) .............................................. 32 
Account Code Calls .................................................. . .......... .33  
						

							TABLE OF CONTENTS (continued) 
DIALPAD 
 
Paging ................................................................................... 36 
Door Phone.. ......................................................................... 37 
Handsfree Monitoring ........................................................... 38 
Alarm Reset .......................................................................... 38 
Background Music (BGM) ..................................................... 38 
Background Music Over External Speakers ......................... 39 
Direct Inward System Access (DISA) ................................... 39 
Direct Station Selection Buttons (Hotline) 
Programmable Option ......................................................... 41 
Door Lock ............................................................................ .41 
Message Waiting .................................................................. 42 
Night Transfer Programmable Option ................................... 44 
Override Calls ....................................................................... 44 
Speakerphone ...................................................................... 45 
Microphone Control ............................................................. .46 
Two (Tandem) CO Line Connection ..................................... 47 
Timed Reminders ................................................................. 48 
Toll Restriction Override/Traveling Class ............................. 49 
Tone Signaling Programmable Option .................................. 50 
Voice Mail (VM) .................................................................... 50 
CENTREX APPLICATION ........................................................ 52 
INDEX ....................................................................................... 53 HANDSET 
 
FLEXIBLE 
BUTTONS 
‘FEATURE AND 
FUNCTION LEDS 
lo-button - Electronic Telephone 
,.:  
						

							GENERAL INFORMATION 
DIALPAD 
HANDSET 
 
SPEAKER 
 
MODULAR 
HANDSET 
CORD 
 
FEATUREAND 
FUNCTION LEDS 
MICROPHONE 
ON/OFF BUTTON CONTROL 
20-button - Electronic Telephone FLEXIBLE 
BUTTONS 
Your electronic telephone has been designed to provide easy 
access to the wide range of features offered by your telephone 
system. Each phone is equipped with a dialpad, 14, or 24 feature 
buttons, a speaker with volume control, a ringer volume control, 
and a handset. 
All feature buttons are plainly marked to indicate their function. 
Four buttons have fixed assignments:=, m, m, 
and-m. The remaining 10 or 20 buttons are assigned flexibly 
as w buttons, or as access buttons for various features. 
Voice and ring tone volume levels are controlled by separate 
adjustable slides located at the bottom of the front panel. The 
right control adjusts speaker volume for dial tone and voice level; 
the left control adjusts ring tone and voice announcement vol- 
ume. 
This guide also contains a section on the Centrex Application, 
which enhances the system feature capability when installed 
behind a Centrex or PBX system. 
Periodically in this auide vou will see footnote numbers either 
, 
imbedded in the sentence or at the end of a sentence. (For 
example: When the party answers,2 press the m 
button.) These numbers refer YOU to the notes followina the 
feature. Each note will have a conesponding number, to provide 
you with additional important information about that feature. 
NOTE: 
Wherever a CO line is indicated, it can also be a Centrex 
(CTX) and/or PBX line. 
IMPORTANT! 
Ail of the features in this guide are available with each 
STRATA DK system and most with each software 
version (Releases I, 2, and 3). Exceptions are duly 
no ted. Also, please be a ware that some of the features 
listed in this guide may not appear on your telephone 
due to hardware configuration or programming.  
						

							GENERAL INFORMATION GENERAL INFORMATION 
BUlTON DESCRIPTIONS BUTTON DESCRIPTIONS (continued) 
ACCOUNT CODE BUTTON B (Release 3 only) 
Allows a station user to enter a voluntary account code anytime 
during a CO line call without interrupting the conversation. 
ALARM RESET BUTTON m 
A station programmable option that will turn off the electronic 
telephone alarm if connected to a facility alarm mechanism. 
ALL CALL VOICE PAGE BUTTON 
q 
A single dedicated button that allows a station to voice page all 
of the electronic/digital telephones in the system simultaneously. 
AUTOMATIC BUSY REDIAL BUlTON m 
Allows the user to set up an Automatic Busy Redial after 
receiving busy tone on a dialed CO line call. 
AUTOMATIC CALLBACK BUTTON m 
Recalls a busy or Do Not Disturb station on intercom as soon as 
that station becomes idle. Also used for CO line queuing. 
BACKGROUND MUSIC BUTTON m 
Allows background music to be switched on/off of the station 
speaker. 
CALL FORWARD-ALL CALLS BUTTON m 
With this feature, all calls will forward to another station. 
CALL FORWARD-BUSY BUTTONS (Release 2 and higher) 
Whenever the called station is busy, this feature forwards calls 
to another station. 
CALL FORWARD-BUSY/NO ANSWER BUTTON m 
(Release 2 and higher) 
Whenever the called station is busy or does not answer prior to 
a predetermined period, this feature forwards calls to another 
station. lfthe called station is busy, the calls forward immediately. All non-answered calls (station is not busy) forward after either 
three rings or 12 seconds, whichever occurs first. 
CALL FORWARD-NO ANSWER BUTTON m (Release 2 
and higher) 
Whenever the called station does not answer after either three 
rings or 12 seconds, whichever occurs first, this feature forwards 
calls to another station. 
CALL FORWARD-FIXED BUTTON m 
Sets Call Forward to a pre-assigned station. (The destination 
station is assigned in system programming.) 
NOTE: 
CO line calls will forward on/y if the CO line is programmed 
to ring at one station (and that station has set the Call 
Forward feature). If a CO line is programmed to ring at more 
than one station, the CO line will not forward. 
CALL PICKUP BUTTON m 
Initiates directed call pickup of CO line, intercom, and page calls. 
CALL PICKUP BUlTONS m and m 
If the system is shared by two tenants, the m button picks 
up Tenant 1 ringing CO line calls and them button picks up 
Tenant 2 ringing CO line calls. 
CENTRAL OFFICE LINE BUTTON 
q 
Accesses an outside line. 
CONFERENCE/TRANSFER BUTTON m 
Sets up conference calls and also used to transfer calls. 
DIRECT STATION SELECTION BUTTON(s) w 
Causes a preselected station to ring by ressing an assigned 
I&  button. The LED associated with each D button provides the 
status (idle/busy) of the station assigned to the button.  
						

							GENERAL INFORMATION GENERAL INFORMATION 
BUTTON DESCRIPTIONS (continued) 
DO NOT DISTURB BUTTON m 
Locks the individual station in or out of the Do Not Disturb mode. 
DOOR LOCK BUTTON r_inm 
Controls a door lock mechanism. 
HOLD BUTTON m 
Holds internal or outside calls. 
INTERCOM BUTTON m 
Accesses an intercom line. 
MESSAGE SELECT BUTTON m 
Allows system and personal messages to be displayed on the 
32-character Liquid Crystal Display (LCD). 
MESSAGE WAITING/FLASH BUTTON m 
m: 
q : The MW/FL LED flashes to indicate a message is waiting. 
Disconnects and recalls dial tone on a CO line, or is used 
to access Centrex or PBX features. 
q : Also used to enter a pause or flash signal when program- 
ming speed dial numbers. 
MICROPHONE BUTTON m 
Controls the microphone off/on while telephone is in use. 
MICROPHONE CUTOFF BUTTON m 
Allows astation to turn its microphoneoff/on while idle. Functional 
when station receives calls; them key controls the microphone 
when the station originates calls. 
NIGHT TRANSFER BUTTON 
q 
Controls the system’s CO line ringing pattern for after hours 
incoming calls. BUTTON DESCRIPTIONS (continued) 
PAUSE BUTTON m 
Applies a l/2- or 2-second pause when used in programming 
speed dial numbers (time is set in system programming). 
PAUSE (LONG) BUTTON m 
Inserts a IO-second pause when used in programming speed 
dial numbers. 
POOLED LINE BUTTON 
q 
Allows a group of CO lines to appear under one button. 
PRIVACY BUTTON m (Release 3 only) 
Blocks Privacy Override of CO lines from stations that have 
common CO line button appearances. This button does not block 
Busy and Executive Override. 
PRIVACY RELEASE BUTTON m 
Releases privacy on a CO line so another station can enter the 
conversation. 
REDIAL BUlTON m 
Redials the last telephone number dialed. 
RELEASE BUTTON m (Release 2 and higher) 
This feature disconnects the existing call and places the station 
into an idle condition, whether the electronic telephone is on- or 
off-hook. 
SAVE BUTTON m 
Saves a telephone number after dialing and automatically redials 
that number when button is pressed in the idle state. 
SPEAKER BUTTON m 
Turns the speaker on/off. The speaker button will also, select a 
CO or intercom line if programmed for auto preference in system 
programming. Also, used to disconnect when the handset is in 
the cradle. 
4  
						

							GENERAL INFORMATION GENERAL INFORMATION 
BUllON DESCRIPTIONS (continued) 
SPEED DIAL BUTTON 
q 
Provides single-button speed dial of personally assigned tele- 
phone number. 
SPEED DIAL (FIXED) BUTTON m 
This button dials a pre-assigned number or Centrex/PBX feature 
access code. 
SPEED DIAL SELECT m 
Provides access to station or system speed dial numbers. 
TONE BUTTON m 
Changes the outgoing dialing of the CO line in use from dial pulse 
to tone signaling. 
LED INDICATIONS 
CO INCOMING CALL 
A slow flash rate (l/2-second on- l/2-second off) indicates the 
CO line on which the call is ringing. 
CONFERENCE 
Avery fast flash rate (10 impulses per second (IPS)) indicates the 
CO line presently in the Conference mode. Other stations’ LEDs 
also show a steady (busy) indication for these lines. 
EXCLUSIVE HOLD 
A very fast flash rate (10 IPS) indicates the CO line is placed on 
Exclusive Hold at the holding station. The LED is on steady 
(busy) on all other stations. LED INDICATIONS (continued) 
INTERCOM CALL 
A pulsating on/off flash rate (10 IPS for 1 second on and 1 second 
off) appears on the INT LED at the station that is being called. 
IN-USE 
A steady, double flash rate (2 second on-l/8-second off-l /8- 
second on-l/8-second off) indicates the CO line presently in 
use at the station that originated the call. Other stations’ LEDs are 
on steady for that time. 
ON-HOLD 
A fast (4 IPS) flash rate (l/8-second on-l /8-second off) indicates 
the CO line placed on hold at the station. The LEDs of the CO line 
on hold flash at a medium rate (3/4-second on-l/4-second off) 
at the other stations. If using the Pooled Line button, the hold 
indication is only at the station that places the call on hold. 
HOLD RECALL 
Aquickflash rate matching the tones (2 IPS for 1 second-l 0 IPS 
for 1 second) reminds a station which line has been on hold for 
the programmed period of time. 
6  
						

							FEATURE USE FEATURE USE 
OUTSIDE CALLS OUTSIDE CALLS (continued) 
2) Lift the handset or press the 
q button. 
l PL LED on steady. 
3) A muted ringing indicates a new incoming call, or recall. 
4) Transfer the present call or place it on hold. 
5) Press and release the hookswitch to answer the next call. 
6) Repeat steps 4 and 5 until all calls are completed. 
7) Hang up.  TO MAKE AN OUTGOING CALL (Direct Access) 
1) Lift the handset. 
2) Press any available 
q line button (or q button). 
l Listen for dial tone. 
l CO/PL LED flashes at the In-use rate. 
3) Dial the desired telephone number. 
4) Hang up when the call is completed. 
TO MAKE AN OUTGOING CALL (Dial Access) 
!) Lift the handset. 
2) Press the m button. 
0 Listen for intercom tone. 
l INT LED flashes at In-use rate. 
3) Dial CO line access code’ 
l Listen for CO dial tone.2 
4) Dial desired number. 
5) Hang up when the call is completed. 
NOTES: 
1. Dial1 to access the genera/group or to use Least Cost 
Routinu; or dial iandaCO?inenumber(O[ -1m;or 
dk i/i a .m 11 to access line group I * 8, respective/y. 
2. CO dial tone is not returned when dialing via LCR, dial 
1; intercom dial tone may be returned, depending on 
system programming. 
TO RECEIVE AN INCOMING CALL 
1) You hear a ringing tone. 
l CO LED flashes at the CO Incoming Call rate. 
2) Press m line button and lift the handset. 
l ,CO LED flashes at the In-use rate. 
3) Hang up when the call is completed. 
TO RECEIVE INCOMING CALLS WITH POOLED LINE 
BUTTONS 
1) Ringing tone is heard. 
l PL LED flashes at the CO Incoming Call rate. NOTES: 
1. A transfertoa busystation willautomatically Camp-on. 
2. If step 5 is performed before step 4, the current call is 
terminated. 
ON-HOOK DIALING 
(Handsfree model only-see Speakerphone for speaker- 
phone electronic telephones) 
TO MAKE AN OUTSIDE CALL 
1) Leave the handset on-hook. 
2) Press any availablemline button (arm button) and listen 
for dial tone, or follow previous directions for Dial Access. 
l LED flashes at the In-use rate. 
3) Dial the desired telephone number. 
4) Lift the handset when the distant party answers.* 
5) Hang up when the call is completed. 
TO MAKE AN INTERCOM CALL 
1) Leave the handset on-hook. 
2) Press the m button. 
l INT LED flashes at the In-use rate. 
3) Dial the desired station number. 
l You hear a single ring tone.* 
4) Lift the handset to converse. 
5) Hang up when the call is completed. 
*Ifbusy tone is heard, press them button to disconnect. 
8  
						

							GROUP LISTENING REPEAT LAST NUMBER DIALED 
PROGRAMMABLE OPTION 
Allows all persons present to hear the distant party’s responses. 
TO USE GROUP LISTENING 
1) With the handset off-hook, press and hold them button 
then place the handset on-hook and release the m 
button. 
l SPKR and MIC LEDs light and the distant party’s voice 
is heard via the telephone’s speaker. 
2) When local response is required, lift the handset off-hook. 
l SPKR and MIC LEDs go off. 
l Telephone speaker is silenced. 
l Handset is activated. 
NOTE: 
Repeat the procedure as required. 
AUTOMATIC OFF-HOOK SELECTION 
PROGRAMMABLE OPTION 
Allows Automatic Off-hook Selection of either an intercom path, 
a CO line, or a CO line group. (The particulars must be pro- 
grammed by your system administrator.) 
NOTE: 
The m button also selects the designated line/group 
automatically. 
TO MAKE A CALL 
Lift the handset. 
l You will be connected to the option programmed. 
NOTE: 
If you hear silence after going off-hook, you must press the 
m button or a 
q line button before making a call. This feature enables you to automatically redial the last number 
called by pressing the m button. If your telephone does not 
have an m button, the 1 button serves the same function. 
TO REDIAL LAST NUMBER CALLED 
1) Lift the handset. 
2) Press any available [9 line button. 
l Listen for dial tone. 
3) Press the m (or the 1) button. 
l The last telephone number you dialed will automati- 
cally be redialed. 
4) Hang up when the call is completed. 
AUTO BUSY REDIAL 
After reaching a busy outside number, the system will automati- 
cally redial that number at programmed intervals. 
TO USE AUTO BUSY REDIAL 
1) Access any available CO line and dial the outside tele- 
phone number. 
l Receive busv tone. 
2) Press the m button (or m I@. 
l ABR LED blinks (or hear confirmation tone). 
3) Hang up (or press them button). 
4) At programmed intervals (30 or 60 seconds), the system 
will redial the number (15 times maximum). 
l With each attempt, if busy, ABR will reset for next try. 
5) When the connection is made and the called party is 
ringing: 
l CO (or INT) and SPKR LEDs blink. 
l Ringing tone is heard. 
6) Pick up handset (or press the m button) and, wait for 
party to answer. 
10 11