Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual
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CALL FORWARD DISPLAY (continued) STATION-TO-STATION MESSAGE WAITING (continued) 5) To clear the MWIFL LED from the calling statio button, dial the station number and press the twice (or 0 I). 3) Call Forward-No Answer (Releases 2 and 3) Press~~~~+ N N N +m (or=+ N N N +m). 4) Call Forward-Busy/No Answer (Releases 2 and 3) PressmiII+NNN+m (or=+ N N N +m). 5) Call Forward-Fixed Press the m button. NOTES: 1. Tocancelcallforward,press~~~[~(orpressthe call forward button used to set call forward). 2. If call forward is set: l CO lines that ring at your station only will forward (CO lines that ring into more than one station will not forward). l CO line calls transferred to your station will forward. l Intercom calls will forward. l Call forward redirects the station hunt feature. STATION-TO-STATION MESSAGE WAITING TO USE STATION-TO-STATION MESSAGE WAITING 1) Lift the handset. 2) Dial the desired station number. l If there is no answer (busy or DND), press the m button (or dial 0). This causes the MW/FL LED on the called station to flash. l The called station’s LCD displays the calling station’s number. 3) The called station user presses them and m buttons to return, the call. 4) To clear the MW/FL LED from the called station, press the m button. NOTE: Up to four message waiting displays may be stored on the LCD. Thestationnumberin the left-mostposition willbecalled when the m button is pressed. To rotate the station numbers, press the m button. The fourth message is re- served for the Message Center. VOICE MAIL (VM) Whenever your station is call forwarded to voice mail, certain digits will automatically be sent to the voice mail unit to direct the call to your mailbox. TO STORE THE DIGITS TO BE SENT 1) Press the m button. 2) Dial Iii. 0 The LCD disolavs. 6 5 6 ID CODE SET. 3) Dial the digits (up toi 6) and pauses (m) to be sent. l The LCD displays the digits and pauses. 4) Press the m button to store data. 0 Listen for confirmation tone. When you want to retrieve your messages from voice mail, certain digits will automatically be sent to the voice mail unit to play back your messages. TO STORE THE DIGITS TO BE SENT 1) Press the m button. 2) Dial iii. l The LCD displays, 6 5 7 ID CODE SET. 3) Dial the required digits and pauses to be sent. ’ l The LCD displays the data as it is entered. 4) Press the fl button to store data. 0 Listen for confirmation tone. 15
16 VOICE MAIL (continued) TO RETRIEVE MESSAGES Press the m and m buttons. TO CLEAR ALL DIGITS 1) Press the m button. 2) Dial~~~orI~~. 3) Press the b button. NOTES: 1. The above procedures are required for initial VM set-up only. The digits remain in memory until changed. 2, Digits are not sent to camped-on VM calls. BUSY FIELD DISPLAY TO DISPLAY BUSY FIELD STATUS ON THE LCD DISPLAY 1) Press the m button. l The LCD displays, MODE NO.? 2) Dial 1. Refer to the figure in Summary of LCD Functions. 3) Press the m button to rotate Busy Field groups. MODE EXIT TO EXIT ANY MODE 1) Press the m button. l The LCD displays, MODE NO.? 2) Dial 1. l The LCD displays date/day/time. DISA SECURITY CODE: ADD/DELETE/CHANGE From desighated station(s) only. TO STORE NEW DISA SECURITY CODE 1) Press the m button and dial 0 D cI1 (3-digit access code). DISA SECURITY CODE: ADD/DELETE/CHANGE (continued) l Receive confirmation tone. -1 2) Dial the new DISA security code (Q . . . Q).’ 3) Press the 1 button. l Receive confirmation tone. NOTES: 1. Forsecuritypurposes, the 3-digit access code is notgiven in this guide. It is available from your telephone system maintenance provider. 2. The DISA security code can be 1 m 15 digits. 3. To cancel the DISA code, complete steps 1 and 3, skipping step 2. If the DISA code is canceled, outgoing access of CO lines on DISA calls willnot require a security code. TOLL RESTRICTION OVERRIDE/TRAVELING CLASS CODE CHANGE TO ADD, DELETE, OR CHANGE TOLL RESTRICTION OVERRIDE OR TRAVELING CLASS’ CODES FROM STATIONS SELECTED IN SYSTEM PROGRAMMING. 1) Press m and dial the three-digit toll restriction override change access code Cl Q Q.2 l You will hear confirmation tone. -1 2) Dial the four-digit override code 0 CI Q Q. , k... i i 17
TOLL RESTRICTION OVERRIDE/TRAVELING CLASS CODE (continued) 3) Press the B (or m)button to store code. l You will hear confirmation tone. VERIFIED ACCOUNT CODE CHANGE (continued) 4) Press the 1 (or m)button to store code l You will hear confirmation tone. I NO. NNN DATA PROGRAMMED I NO. NNN DATA PROGRAMMED I 4) Repeat steps 1 w 4 to enter up to four traveling class codes or two toll restriction override codes. NOTES: 1. Traveling class is available with Release 3 only. 2. For security reasons, the change access code is not provided in this guide. It is available from your telephone system maintenance provider. VERIFIED ACCOUNT CODE CHANGE (Release 3) TO ADD, DELETE, OR CHANGE VERIFIED ACCOUNT CODES FROM STATIONS SELECTED IN SYSTEM PROGRAMMING 1) Press m and dial the verified account code change access code Q D CI (see Note). 1 VERIFY A::.SF 1 2) Dial the three-digit verified account code number Cl CI Q (000 - 299). 5) Repeat steps 1 w 4 to enter more verified account codes. NOTE: For security reasons, the change access code is not provided in this guide. It is available from your telephone system maintenance provider. MESSAGE ADMINISTRATION FUNCTIONS ADDING TO A PREPROGRAMMED MESSAGE When you select a message, it appears on your station display. A cursor (-) also appears immediately to the right of the last letter in the message. You can now input additional information (up to atotal of 32 digits for each message). Some system messages may expect you to add more information. For example: 3) Dial the verified account code c3 . . . Q (4 w 15 digits). 1) CALL l Add a station or outside telephone number. 2) BACK AT l Add the time you will return. 3) RETURN AT l Add the date you will return. VERIFIED ACCOUNT CODE ACCOUNT CODE NDMBEiR NOTE: Refer to Recording a Message for adding to a preprogrammed message. 18 19
MESSAGE ADMINISTRATION FUNCTIONS (continued) EDITING OR SETTING A NEW CALLING STATION MESSAGE You can set a completely new, personalized message by overwrit- ing any of the existing preprogrammed messages. To do this, simply call up one of the messages as explained previously. When the cursor appears to the right of the message, shift it to the left margin and write your new message over the preprogrammed one. The new message will remain on your station until canceled. It will then be erased and the original preprogrammed message will be restored.2 NOTES: 1) Refer to Recording a Message for leaving a new message at your station. 2) Messages 60 - 99 will be erased. Messages 10 - 19 will remain in memory until changed. PREPROGRAMMING SYSTEM MESSAGES System messagescan only be programmed or permanently changed at portO0, station number (usually200). Five preprogrammed messages are automatically stored in memory when the Alphanu- meric Messaging with LCD feature is initialized. 60) OUT TO LUNCH 61) IN A MEETING 62) CALL 63) BACK AT 64) RETURN ON You can us‘e these messages and add 35 more messages designed specifically for your system, or you can overwrite the initialized messages and program up to IO of your own. Any messages programmed at port 00 will remain in memory until canceled from port 00 or until the system is reinitialized. After reinitialization, only the original five messages will be in memory. System me’ssages are written and stored in memory as explained in Storing a Message. MESSAGE ADMINISTRATION FUNCTIONS (continued) RECORDING A MESSAGE Use this procedure to enter the characters of a personal message (10 m 19) or system message (60 y 99), to add to a preprogrammed message, or to edit and set a new message. After calling up a message on your display (see Storing a Message, steps 1 and 2), perform one of the following procedures: TO RECORD A MESSAGE 1) Press the1 button to access alpha characters. Refer to Figure 1 for an explanation of the dialpad buttons. 2) Move the cursor (-) to the desired position (the left edge of the display for a new message, or two spaces to the right of the preprogrammed message to add information). 3) Press the button that has the letter you want to enter. Use the a button to shift from letter to letter on the button. For example: l If you press 1, a D will be displayed. By pressing I, the D is changed to E. By pressing 1 again, the E is changed to F. Press a again and the F changes to D. l To enter a space, press 1. 4) If you want to enter a number, press the 1 button to change to numeric characters. Numbers are also entered on thedialpad. Press the 1 button again to return to alpha characters. 0 button moves cursor to the right (also used to access special characters and to enter “blanks” in the alpha mode) f- Each button has three letters that are used in cursor to the left 1 button is used to shift between the three letters on each alpha button (also used to access special characters)’ FIGURE I-DIALPAD INFORMATION 20 21 _I
MESSAGE ADMINISTRATION FUNCTIONS (continued) 5) 6) The following special characters are set by pressing Band then pressing 1 to step through the available characters: Q, z, :, -, +, I. When the message is complete, press them button (or, if you do not have a m button, press the m button). l Your message is now stored on your station. STORING A MESSAGE TO STORE A MESSAGE 1) Press the m (or m 1 b button. l The MSG LED flashes. l LCD displays, MSG NO.? 2) Dial the 2-digit message number to be stored. 0 Personal (10 m 19). l System (60 m 99 port 00 only). 3) Use the Recording a Message procedure to enter the mes- sage characters. 4) Press them (or m button. l The MSG LED lights steadily. l The LCD displa s, MSG. 5) Press them (or iii Ilm button. l The MSG LED goes out. l The message is now stored. LCD NAME/NUMBER DISPLAY (Release 2 and higher) This feature allows you to store a title (such as your name, telephone number, location, etc.) in system memory. This title (i.e., LOBBY) wifl display on your station’s LCD while it is idle, and it will appear at other stations’ LCDs when they are called from your station. Name display information for non-LCD telephones or voice mail/auto attendant devices may be stored from station 200. When NAME/NUMBER is recorded for non-LCD telephones or other devices, their NAME/NUMBER is displayed on LCD telephones when called. LCD NAME/NUMBER DISPLAY (continued) TO ENTER NAME/NUMBER INFORMATION FROM YOUR STATION 1) Press the m button and dial 110. l USER NAME? will appear on the upper line of the LCD. l Current information will appear on the lower line of the LCD. 2) Enter the new information via the dialpad (refer to Record LCD Messages for method). l Uo to 16 characters can be recorded. 3) Press the m button. l The new information is stored. m TO CLEAR NAME/NUMBER DISPLAY Press the m button, dial 111 and press the m button. l Listen for confirmation tone, then busy tone. During clear: After clear: NOTES: 1. Your title will appear on the LCD during direct intercom, forwarded, and hunted calls. On override or OCA calls, the LCD will not display the title. 2. After a name is cleared, it may be redisplayed at anytime by dialing m 110. 3. A name is displaced by message and call forward settings if they are set. 4. To erase NAME/NUMBER information from memory, repeat steps 1 - 3 above and enter blanks in step 2. Blanks are entered by pressing 1 in the alpha mode. 22 23
LCD NAME/NUMBER DISPLAY (continued) SPEED DIAL MEMO TO ENTER NAME/NUMBER INFORMATION FOR ANOTHER STATION OR VOICE MAIL DEVICE FROM STATION 200 1) Press the m button and dial 111. USER NAME? will appear on the upper line of the LCD. l l Current information for station 200 will appear on the lower line of the LCD. I USER NAME? TOSHIBA EXT.200 I 2) Press the m button. l The LCD displays, DEST. EKT NO.? 3) Dial the intercom number (fl m 1) of the NAME/NUMBER information to be recorded. l The LCD displays, DEST EKT NO. NNN. 4) Press the m button. l USER NAME? will appear on the upper line of the LCD. l Current information for station NNN will appear on the lower line of the LCD. 5) Enterthe new information via the dialpad (referto Record LCD Message method). l Up to 16 characters can be recorded. 6) Press the m button. l The new information is stored and appears on the top line of station NNN’s LCD. l Station 200’s LCD returns to the normal idle display. NOTES: 1. To erase the NAME/NUMBER information of another station from station 200, repeat steps 1 - 6 above and enter blanks in step 5. Blanks are entered by pressing 0 in the alpha mode. 2. Station NNN may set and clear the NAME/NUMBER feature anytime: l Set:mBI& 0 Clear: m B B I, “ / c ear” eliminates the display when calling, but does not erase it from memory; on/y station 200canerase the NAME/NlJMBERofanon-LCDstation. Allows an LCD user to program a 12-character name for each of his/ her 40 personal speed dial numbers. The memo pad of names may be stepped through to select the appropriate party. Memos may also be added to the 40 system speed dial codes via the station connected to port 00, station number (usually 200). TO PROGRAM NAMES AND NUMBERS 1) Press the [I buttons. 2) Dial the desired speed dial number. l The LCD displays, # * NNN SPEED DIAL. 3) Press the m button. l The LCD displays, # *NNN _ SPEED DIAL. 4) Enter the name or memo (refer to Recording a Message). 5) Press the m button. l The LCD displays, *NN MEMO SPEED DIAL. 6) Enter the desired telephone number (16 digits maximum). 7) Press the 1 button to record data in memory. TO DIAL A SPEED DIAL NUMBER 1) Press the m button. l The LCD displa s, MODE NO.? 2) Dial~tIo2.(CiQ= ii I-IIoraI-ib. l The s eed dial number apears with name or memo. ib 3) Press the l A button to scan the directory for the appropri- ate number/memo. 4) Press any available q button. 5) The number is dialed. NOTES: 1. A station must be enabled via system programming for LCD message memory. 2. Personal speed dial code numbers are 10 - 49, and system numbers, stored from station 200 on/y, are 60 - 99. 3. Speed dial numbers and memos aiid their corresponding Z-digit codes may be recorded on the record sheet pro- vided in back of this guide. 24 25
SPEED DIAL MEMO (continued) MESSAGE SENDING TO CHECK A SPEED DIAL NUMBER 1) Press m 1. 2) Dial a 2-digit speed dial number (see Note). 3) If the number is longer than 16 digits, press them button to display the remaining digits. NOTE: Personal (10 w 19) and system (60 w 99). TIMED REMINDERS WITH MEMO Allows five separate messages to be set at each LCD station. These messages will be displayed at the times (hour and minute) set by the station user. They can either be displayed just once or repeated on a daily basis. TO SET A TIMED REMINDER WITH MEMO 1) Press the m button. 2) Dial a 3-digit reminder number (11 m N 1 i 1). 3) Enter the desired time (24-hour clock format; i.e., HHMM) for the message to be displayed. 4) Dial 1 if the message is to be repeated every day, or fl if it is a one-time message only. 5) Enter the desired message number.* 6) Press the 1 button to record the data in memory. 0 Listen for confirmation tone. l The message will be displayed at the specified time, and a beeping tone will be heard for 30 seconds (or until it is canceled by pressing the m button). * Personal (10 w 19) and system (60 m 99). The message does not display when setting a timed reminder-it displays when the remjnder activates. Messages are set using the Record a Message method. The Alphanumeric Messaging feature on your LCD electronic telephone enables you to set short text (up to 32 characters) at your station to ensure that you do not miss important calls. Any station may record a message; however, only stations with the LCD are able to display messages. To record messages, see the message administration functions in this guide. Your system has up to 40 preprogrammed messages that may be sent to other LCD electronic telephones. You can temporarily add to or change any of these messages, in order to leave a personal- ized message at your station (see Note). Some stations may record and save up to 10 personal messages to be used for all types of station messaging. This is a station option that is enabled in system programming. NOTE: Storedmessages and their corresponding message number(s) may be recorded on the record sheet provided in the back of this guide. CALLED STATION MESSAGING Your station number and a message indication may be sent to another LCD station. When that station responds, it will receive the message. TO SET A CALLED STATION MESSAGE 1) 2) 3) 4) 5) 6) Dial the station number (station does not answer). Press the m button. l The LCD displays, MODE? Dial 1. l The LCD displays, MW TO STNNN MSG NO? Enter the desired message number.* l The LCD displays, INT NNN MW SET. Press the m button to release. !6 27
MESSAGE SENDING (continued) MESSAGE SENDING (continued) 7) CALL NNM is displayed at the called station and the MW/FL LED flashes. 8) SENT NNM is displayed at your station. *Personal (IO - 19), system (60 - 99). TO RECEIVE A CALLED STATION MESSAGE Press the m and m buttons. GROUP CALLED STATION MESSAGING (Releases 1 and 3 only) Allows a station to set a Called Station Message for a group of stations. TO SET A “CALLED STATION” MESSAGE FOR ANOTHER STATION OR GROUP OF STATIONS 1) Press them button. l The LCD displays, MODE? 2) Dial 11. l The LCD displays, MODE 94 DEST EKT NO.? 3) Dial the “destination” station’s number (or enter 30 for all stations, or 31 - 34 for page groups). l The LCD displays, MODE 94 DEST EKT NO.NN. 4) Press the m button. l The LCD displays, MODE 94 ORG EKT NO.? 5) Dial the “originating” station’s number.* l The LCD displays, MODE 94 ORG EKT NO.NN. 6) Press the m button. l The LCD displays, MSG NO.? 7) Enter‘the desired message’s number. l The LCD displays, the message. 8) Press the m button. l The LCD displays, MSG NO.? 9) Press the m button. l The LCD displays, MODE NO.? IO) Dial 1. l The LCD displays, date/day/time. Ii) The LCD displays, SENT NN M, at originating station. 12) The originating station number and a message indication are displayed on the destination station LCD. *Your number or another station number. TO RECEIVE CALLED STATION MESSAGE 1) Press the m and m button. CALLING STATION MESSAGING TO SET A MESSAGE (ON YOUR LCD)THAT WILL BE RECEIVED BY LCD TELEPHONES THAT CALL YOUR TELEPHONE 1) Press the m button. l The MSG LED flashes. l The LCD displays, MSG NO.? 2) Dial the number of the message you want (see Note). l The selected message is displayed. 3) Press the m button. l The MSG LED lights steadily. NOTE: Personal (10 - 19) and system (60 - 99). GROUP CALLING STATION MESSAGING TO SET A CALLING STATION MESSAGE FOR ANOTHER STATION 1) Press the m button. l The LCD displays, MODE? 2) Dial 11. l The LCD displays, MODE 95 DEST EKT NO.? 3) Dial the “destination” station number. l The LCD displays, MODE 95 DEST EKT NO.NN. 4) Press the m button. l The LCD displays, MSG NO.? 5) Enter the desired message number. l The LCD displays the message. 6) Press the m button. l The LCD displays, MSG NO.? 28 . ,J 29
MESSAGE SENDING (continued) MESSAGE. SENDING (continued) NOTE: Group calling station messaging allows you to set a calling station message for on/y one station at a time. 7) Press the mmq button. l The LCD displays. MODE NO.? 8) Dial 1. l Your LCD shows the time and date. l The message is displayed at the “destination” station. l Any station calling the “destination” station receives the message. TO SET A MESSAGE IF YOU DO NOT HAVE Am BUTTON 1) Press the m button. l The INT LED lights. 2) Dial ma. 3) Dial the number of the message you want (see Note). 4) Press the m button. l The INT LED goes out (your message is now stored). NOTE: Persona/ (70 - 79) and system (60 - 99). TO CANCEL A MESSAGE THAT HAS BEEN SET AT YOUR STATION Press the m button. l The MSG LED goes out. TO CANCEL A MESSAGE IF YOU DO NOT HAVE A m Bull-ON 1) Press the m button. l The INT LED lights. 2) Dialmg. - 3) Press’ the m button. l The INT LED goes out. BUSY STATION MESSAGING (Releases 1 and 3 only) When reaching a busy LCD station, a message can be sent to that station (an audible tone will be heard). The busy station may also return a message to the calling station’s LCD. The two stations may continue this procedure to carry on a “silent” conversation. TO SEND A MESSAGE TO A BUSY STATION 1) Call the desired station. l Listen for busy tone. 2) Press the m button. l The LCD displays, MODE NO.? 3) Dial I. l The LCD displays, OVER TO STNN MSG NO? 4) Enter the desired message number.* l The LCD displays the message. 5) Press the m button. l The LCD displays, MSG SEND. 6) The destination station beeps four times and the message is displayed for 30 seconds, or until originating station hangs up. *Personal (10 - 19) and system (60 - 99). TO RETURN A MESSAGE (Within 30 Seconds) FROM THE BUSY STATION AFTER RECEIVING A “BUSY STATION” MESSAGE. 1) Press the m button. l The LCD displays, MODE NO? 2) Dial 1. l The LCD displays, OVER TO STNN MSG NO? 3) Enter the desired message number.* l The LCD displays the message. 4) Press the m button. l The LCD displays, MSG SEND. NOTE: A personal message (10 - 19) will remain stored in memory. 30 31
MESSAGE DIRECTORY Messages are limited to 32 alphanumeric characters and are displayed in two rows of 16. This directory is provided for reference and recording messages. Message # Message # Message # Message # Message # Message # Message # NAME/NUMBERS are limited to 16 alphanumeric characters and are displayed on the top row of idle LCD stations and the bottom row of called LCD stations. This directory is provided for station 200 reference and recording of other station NAME/NUMBERS. Station # DATE DAY TIME Station # DATE DAY TIME Station # DATE DAY TIME Station # DATE DAY TIME Station # DATE DAY TIME Station # DATE DAY TIME. 32 j.. I ‘. 33 _ ;.y’