Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual
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TOSHIBA STRATA DK Strata DK Release 2 & 3 DK24 – DK56 – DK96 Digital Key Telephone Systems
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3 .I TOSHIBA AMERICA INFORMATION SYSTEMS, INC. I PUBLICATION INFORMATION z-. -. . Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document. Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves the right without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant. WARRANTY Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAlS dealer to a retail customer in new condition, be free from defects in material and workmanship for twelve (12) months after delivery. This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment is defaced or missing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS and which are not compatible or are of inferior quality, design, or performance. The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with respect to the equipment, is the repair or replacement by TAIS or its authorized dealer, with new or refurbished parts (at their option) of such defective or missing parts as are causing the malfunction. If TAIS or one of its authorized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAlS through one of its authorized dealers within the warranty period and no later than thirty (30) days after such malfunction, whichever first occurs. Under no circumstances will the retail Customer or any user or dealer or other person be entitled to any direct, special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment that is malfunctioning. To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the attention of one of TAIS authorized dealers within the twelve (12) month period and no later than thirty (30) days after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS dealer within the prescribed time results in the customer being not entitled to warranty service. THEREARENOOTHERWARRANTlESFROMElTHERTOSHlBAAMERlCAINFORMATlON SYSTEMS, INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY.ALLOTHERWARRANTlES,EXPRESSORlMPLlED,lNCLUDlNGTHEWARRANTlES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED. No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modification or extension is effective unless it is in writing. ,
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STRATA DK GENERAL END USER INFORMATION The STRATA DK Electronic Digital Key telephone systems are registered in accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and Regu- lations. FCC REQUIREMENTS Means of Connection: The Federal Communications Com- mission (FCC) has established rules which permit the STRATA DK system to be connected directly to the tele- phone network. Connection points are provided by the telephone company-connections for this type of cus- tomer-provided equipment will not be provided on coin lines. Connections to party lines are subject to state tariffs. Incidence of Harm: If the system is malfunctioning, it may also be disrupting the telephone network. The system should be disconnected until the problem can be deter- mined and repaired. If this is not done, the telephone company may temporarily disconnect service. If possible, they will notify you in advance, but, if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Service or Repair: For service or repair, contact your local Toshiba telecommunications distributor. To obtain the nearest Toshiba telecommunications distributor in your area, call Toshiba America Information Systems, Inc., Telecommunication Systems Division in Irvine, CA (714) 583-3700. Telephone Network Compatibility: The telephone company may make changes in its facilities, equipment, operations, and procedures. If such changes affect the compatibility or use of the STRATA DK system, the telephone company will notify you in advance to give you an opportunity to maintain uninterrupted service. Notification of Telephone Company: Before connecting a STRATA DK system to the telephone network, the tele- phone company may request the following: 1) Your telephone number. 2) FCC registration number: l STRATA DK may be configured as a Key or Hybrid telephone system. The appropriate configuration for your system is dependent upon your operation of the system. l If the operation of your system is only manual selec- tion of outgoing lines, it may be registered as a Key telephone system. l If your operation requires automatic selection of out- going lines, such as dial access, Least Cost Routing, Pooled Line Buttons, etc., the system must be regis- tered-as a Hybrid telephone system. In addition to the above, certain features (TIE Lines, Off-premises Stations, etc.) may also require Hybrid telephone system registration in some areas. l If you are unsure of your type of operation and/or the appropriate FCC registration number, contact your local Toshiba telecommunications distributor for as- sistance. DKSU Manufactured in Japan Key system: CJ69XA-10242-KF-E Hybrid system: CJ69XA-10243-MF-E DKSU Manufactured in USA as of November 1989 Key system: CJ687N-10578-KF-E Hybrid system: CJ687N-10579-MF-E 3) Ringer equivalence number: 0.28 (see Table A). The ringer equivalence number (REN) is useful to determine the quantity of devices which you may connect to your telephone line and still have all of those devices ring when your number is called. In most areas, but not all, the sum of the RENs of all devices connected to one line should not exceed five (5.08). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to ascer- tain the maximum REN for your calling area. 4) Network connection information USOC jack required: RJ14C, RJ2EX, RJPGX, RJ21X (see Table A). Items 2,3 and 4 are also indicated on the equipment label. RADIO FREQUENCY INTERFERENCE Warning: This equipment generates, uses, and can radi- ate radio frequency energy and if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference; in which case, the user, at his own expense, will be required to take whatever measuresrnay be required to correct the interference. This system is listed with Underwriters Laboratory. LISTED 0 !L 49L7 E89891 IMPORTANT NOTICE - MUSIC-ON-HOLD In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are transmitted through themusic-on:hold feature of this telecommunication system. Toshiba America Information Systems, Inc., hereby disclaims any liability arising out of the failure to obtain such a license.
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7 STRATA DK GENERAL DESCRIPTION DECEMBER 1990 b *) PARAGRAPH 1 2 3 4 TABLE A B C D E F G H I J K L M N 0 P TABLE OF CONTENTS SUBJECT TABLE of CONTENTS ........................................................................................ GENERAL ........................................................................................................... Summary ......................................................................................................... Technology ...................................................................................................... Maintenance and Programming ...................................................................... PERIPHERAL HARDWARE DESCRIPTIONS .................................................... Digital Telephones ........................................................................................... Electronic Telephones ..................................................................................... Toshiba Peripherals ......................................................................................... Customer-supplied Peripherals ....................................................................... SYSTEM HARDWARE DESCRIPTION ..................................................... . ........ Key Service Units ............................................................................................ System Operation ............................................................................................ Printed Circuit Boards ...................................................................................... System Capacity and Configuration ................................................................ FEATURES ......................................................................................................... System Features ............................................................................................. Digital and Electronic Telephone Features.. .................................................... GLOSSARY OF ACRONYMS ............................................................................. TABLE LIST SUBJECT MAXIMUM CONFIGURATIONS .......................................................................... GENERAL REQUIREMENTS ............................................................................. RESERVE POWER TIME ................................................................................... DATA INTERFACE SPECIFICATIONS .............................................................. STATION LOOP REQUIREMENTS .................................................................... NETWORK REQUIREMENTS ............................................................................ SYSTEM TON ES ................................................................................................ COMMON CONTROL INFORMATION ............................................................... OPTIONAL INTERFACE PCB OPTIONS ........................................................... SYSTEM CAPACITIES ....................................................................................... UNIVERSAL SLOT CONFIGURATIONS ............................................................ OPTIONAL SUBASSEMBLIES ........................................................................... OPTIONAL UNITS .............................................................................................. SYSTEM FEATURES ......................................................................................... DIGITAL AND ELECTRONIC TELEPHONE FEATURES.. ................................. STANDARD TELEPHONE FEATURES.. ............................................................ i 1 1 1 3 3 3 7 9 13 13 13 - 15 17 25 27 29 39 48 2 4 5 10 12 13 14 20 21 22 23 25 26 27 28 29 -I- i
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STRATA DK GENERAL DESCRIPTION DECEMBER 1990 TABLE OF CONTENTS (continued) *-. FIGURE LIST -. FIGURE NO. 1 2 3 4 5 6 7 8 9 IO 11 12 13 14 15 16 17 18A 188 19 20 ^__ SUBJECT PAGE STRATA DK PERIPHERALS ... .............................................................................. III STRATA DK24, DK56, and DK96 CABINETS .................................................... 1 20-button DIGITAL TELEPHONE ....................................................................... 5 20-button LIQUID CRYSTAL DISPLAY DIGITAL TELEPHONE.. ....................... 5 INTEGRATED DATA INTERFACE UNIT (PDIU-DI) ........................................... 6 DIGITAL DIRECT STATION SELECTION CONSOLE ....................................... 7 1 O-button ELECTRONIC TELEPHONE .............................................................. 8 20-button ELECTRONIC TELEPHONE .............................................................. 8 20-h&m LIQUID CRYSTAL DISPLAY ELECTRONIC TELEPHONE ............... 8 DIRECT STATION SELECTION CONSOLE ...................................................... 9 STAND-ALONE DATA INTERFACE UNIT (PDIU-DS) ....................................... 9 DOOR PHONE .................................................................................................... 11 DOOR PHONE/LOCK CONTROL UNIT (HDCB) ............................................... 11 EXTERNAL SPEAKER (HESB) .......................................................................... 12 DK24 CABINET INTERIOR ................................................................................. 15 DK56 CABINET INTERIOR ................................................................................. 16 DK96 CABINET INTERIOR ................................................................................. 16 DK FUNCTIONAL BLOCK DIAGRAM ................................................................ 18 DK FUNCTIONAL BLOCK DIAGRAM ................................................................ 19 DIGITAL TELEPHONE DIAGRAM ...................................................................... 46 ELECTRONIC TELEPHONE DIAGRAM.. ........................................................... 47 -ii-
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1 GENERAL Summary STRATA DK digital key telephone systems are advanced key/hybrids that are electrically com- patible with the public telephone network (loop start CO lines and E & M TIE lines) and can function in PBX or Centrex environments. NOTE: Every time “CO line” is mentioned hereafter, the information also applies to Centrex and PBX lines. Each system can be configured as key or hybrid, with separate Federal Communications Commission registration numbers for each type. The appropriate configuration for an individual system depends on its function. STRATA DK24, DK56, and DK96 models are very similar in design. Figure 1 illustrates the impressive range of basic features and options available on all three systems; Figure 2 shows the cabinets and their relative sizes. To accom- modate a wide variety of users’ application and expansion needs, system cabinet configurations are extremely flexible. FIGURE L-STRATA DK24, DK56, and DK96 CABINETS The functional difference between models is primarily one of capacity (see Table A). STRATA STRATA DK GENERAL DESCRIPTION DECEMBER 1990 DK24 can be configured in possible combina- tions extending from 32 stations and 8 CO lines to a square system of 16 X- 16.’ STRATA DK56 can be configured in possible combinations extending from 56 stations and 4 CO lines to 24 stations and 20 CO li:tes. STRATA DK96 combi- nations extend from 96 stations and 8 CO lines to 40 stations and 36 CO lines (see Table A). Toshiba digital telephones are connected to the system with l-pair cabling. With a 2B+D ISDN-type digital link, this single pair transmits and receives simultaneous voice and data along with control information. Toshiba electronic tele- phones are connected to the system with 2-pair cabling, and can access most of the same advanced features as the digital telephones. Solid-state digital electronics inside the key serv- ice unit translate digital signals from the electron- ic and digital telephone dialpads into either DTMF tones or rotary dial signals, depending on the central office’s requirements (see Peripheral Hardware Descriptions). Many customer-sup- plied standard telephones and auto attendant/ voice mail devices are also compatible with the systems, because the systems provide end-to- end DTMF signaling between digital and elec- tronic telephones and devices connected to standard telephone ports. Technology STRATA DK digital key telephone systems apply the following technology: Pulse Code Modulation: The system is com- pletely digital. Therefore, talk paths operate through digital switching, as opposed to ana- log crosspoints. Analog-to-digital and digital- to-analog conversion is accomplished by CODECs on station and CO line PCBs. Pulse Code Modulation technology allows fully non- blocking intercom and outside line talk paths. Stored Program Control: The system uses a 16-bit microprocessor to achieve stored pro- gram control. System operating software is stored in read only memory (ROM). The sys- tem’s individual configuration and custom pro- -l-
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I: 1, STRATA DK j GENERAL DESCRIPTION i DECEMBER 1990 TABLE A MAXIMUM CONFIGURATIONS 1 40 36 32 28 24 AVAILABLE CO LINES 20 16 8 4 DK24 (PCTUS) DK24 (PCTU)4 0 8 1624324048566472808896 AVAILABLE STATION PORTS Maximum Configurations DK56 CO lines Stations 20 24 16 32 l-l 12 40 8 48 4 56 DI 96 CO lines 36 40 32 48 28 56 24 64 20 72 16 80 12 88 8 96 Stations NOTES: 1. The above station capacities apply to any combination of standard telephones, 6500-series electronic telephones, and IOOO-series digital telephones. Station capacities using older Toshiba electronic telephones are given in STRATA DK installation documentation. 2. installing a TIE line (PEMU) PCB or an optional interface (PIOU, PIOUS, or PEW) PCB reduces available CO lines by four or available ports by eight. 3. The DK24’s 32-station limit is a result of power supply capacity. 4. PCTUZ or PCTU3. I -2-
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STRATA DK GENERAL DESCRIPTION DECEMBER 1990 grarnming is stored in random access memory (RAM). RAM is protected by a lithium battery, which has at least a six year life span. Microprocessors: The system’s main micropro- cessor is a 16-bit 68000-type that operates at a clock speed of 8 MHz. It is located on the system’s control board (PCTU). Local micro- processors are located on all printed circuit boards. The local microprocessor is an 8-bit TMP90C840-type that operates at a clock speed of 10 MHz. Custom Electronic Circuitry: Use of large scale integration (LSI) technology enables STRATA DK circuit design to be simple and efficient. More circuitry fits onto smaller printed circuit boards (PCBs) and affords a compact system. Widespread use of CMOS circuits minimize the system’s power requirements. Power Supply: The system uses a switching- type power supply to generate *5VDC and -24VDC. Mechanical circuit breakers on the front panel, which may be reset if necessary, protect these DC voltages.(See Table B for General Requirements). l The source of the power used is a stan- dard 117VAC, 15 amp circuit. The power supply has a built-in battery charger to maintain customer-supplied batteries which can be connected as a backup. This allows full normal system operation for a number of hours in the event of a primary power failure. (For more detail, see Table Q Maiqtenance and Programming As a result of large scale integrated circuitry, STRATA DK telephone systems have a minimal number of printed circuit board types. Less time is spent isolating board failures. This directly translates to saving time and money. Hardware maintenance and repair procedures describe how to quickly and easily locate, remove, and replace defective modules, with minimal or no system downtime. A remote administration -and ma’intenance option can be added to install and maintain cus- tomer software, and to test hardware from remote locations. On-site maintenance and programming is accomplished using: l The 20-button LCD digital or electronic telephone designated for programming and maintenance, always connected to station port 05. This telephone may be used as a normal station when not used for programming. -or- * An on-site ASCII terminal connected to an optional maintenance port. 2 PERIPHERAL HARDWARE DESCRIPTIONS A wide variety of peripheral equipment is com- patible with all three systems (see Figure 1). Peripherals fall under four different categories: digital telephones, electronic telephones, Toshiba-supplied peripherals, or customer-sup- plied peripherals. This section describes the Toshiba-supplied equipment. When applicable, system interface information is included. Digital Telephonest There are two digital telephone models avail- able. The phones are enclosed in a stylish, impact-resistant case with a charcoal gray matte finish, and blend easily into any progressive office environment. Both digital telephone models and the digital DSS console (see Digital Direct Station Selection Console) have the same dimensions: Height: 3.6 in. (92 mm) Width: 7.3 in. (184 mm) Length: 9.0 in. (229 mm) In standard form, all digital telephones may be wall mounted without additional equipment and are hearing aid compatible. t Requires Release 3 software. -3- i