Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual
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PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 NOTE: Program 92-5 (LEDs 0 1 and 05) does not affect receiver handset volume levels. l Dial Pulse (DTMF Off), LED Ii-If any device connected to a PSTU or PESU port does not require the CRCU for DTMF de- coding, it should be programmed for dial pulse. When that device goes off-hook, the CRCU will not be accessed, thereby re- ducing potential traffic to the CRCU. l Change DISA Security Code, LED lo- This allows a selected station to change the DISA security code by dialing m +I1 1 (Release 2 and above). l Change TR Override Code, LED 09-Two Toll Restriction Override codes are avail- able in the system. When one of these codes is dialed from any station, all Toll Restriction is bypassed. These codes can be changed only by stations assigned in this program by dialing m + 1 h [ or m + 111 for codes 1 and 2, respectively. l Forced Account Code, LED 08-If this feature is selected, a station user (using a CO line with Forced Account Code “re- quired”in Program 15-7) is required to enter an account code before a CO line call can be completed. If forced account codes should be verified, turn on LED 14 in Pro- gram 30. The digit length of forced account codes is determined in Program 60-4. l OCA Automatic, LED 07-A busy elec- tronic or digital telephone can receive a second voice communication on intercom via handsfree answerback if the Off-hook Call Announce (OCA) feature is installed. If a calling station does not have the auto- matic function, the user must dial an extra digit of 1 after hearing busy tone in order to gain access to OCA. Initialized data makes all stations automatic for OCA. I l ABR Access, LED 06-The Automatic Busy Redial (ABR) feature can be enabled or denied for each station. The system will select the last CO line in the originating line group each time ABR is initiated (also see Program IO-I). NOTE: ABR is restricted via Program 4 1 in R&lease 1 software; ABR overrides Program 41 in Release 2 and above software. Program 41 is normally used with LCR; therefore, ABR may not function with least cost routing (LCR) in Release 1, but will always function with LCR with Release 2 and above software. l Speed Dial, LED 05-A station may be denied the use of speed dial (station and system) with this program. Initialized data sets speed dial allowed to every port. l Microphone (MIC) On at Start of Call, LED 03-The microphone (and MIC LED) can be selected to be on or off at the start of a call if the Push On/Push Off mode (see m Button Lock) is chosen. NOTE: When receiving intercom calls, the flexible m button (Program 39) can control the microphone to prevent room monitoring and handsfree answerback. l m Button Lock, LED 02-An electronic or digital telephone micro hone can be turned onoroff by using the dib button. Two modes of operation are available. A mo- mentary operation requires that the m button be continuously pressed to disable the microphone. A Button Lock operation allows an alternate action Push On/Push Off of the m button. LED 02 should be ON if microphone lock operation is desired. l Speakerphone Enabled, LED 01-Any electronic or digital full speakerphone 1 operation can be disabled by assignment with this program. If disabled, a speaker- phone will act as a handsfree electronic or digital telephone. Initialized data enables 1 all speakerphones. Program 31-Station Class of Service: This program sets most VM portass.ignments. Each PESU/PSTU port connected to INTOUCH 2-11
PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 should have the following LEDs turned ON: 04, 05, 09, 15, 16, 17, 18, 19, 20. These LED’s should be set ON for VM ports only, not for telephone ports. NOTE: LED 04 may be ON or OFF, depending on VM/AA device operation. See the LED 04 write up that follows. l INTOUCH (B + Station Number), LED 20-This feature is associated with an INTOUCH Digital Voice Messaging Sys- tem connected to a PSTU or PESU port. DTMF “B” tone followed by the station number is sent to INTOUCH in situations in which INTOUCH would not normally know the location from which a call was coming, such as hold recall or blind ring transfer recall. This allows INTOUCH to respond more intelligently with appropriate voice prompts. This LED should be lit for PSTU or PESU ports connected to VM devices only, not for station ports connected to telephones. NOTES: 1. INTOUCH (B No Station) mustbe enabled to allow this function. 2. This is available only with INTOUCH soft- ware Release B.06 and above. l INTOUCH (B No Station), LED 19-DTMF “B” tone is sent to INTOUCH to signify a recall situation where INTOUCH already knows the recalling station num- ber. Again, thisallows INTOUCH to respond more intelligently with appropriate voice prompts. This LED should be lit for PSTU or PESU ports connected to VM devices only, not for station ports connected to telephones. NOTE: This is available only with INTOUCH software Release B.06 and above. l Executive and Privacy Override Block- ing (Modem), LED 18-This feature de- nies any other station to break in with Privacy or Executive Override to the called station’s connection. It should be‘used for PSTU and PESU ports connected to a modem or Voice Mail/Auto Attendant in order to ensure data and voice security at that port. This feature may also be used to deny override of any station. NOTE: 1. Themmbuttonmaybeusedto disable privacy blocking on a call-by-call basis; this button cannot disable execu- tive override blocking. 2. If a modem is assigned to the system modem pool in Program 21, use this op- tion to provide data security (LED 18 ON for modem PSTU ports assigned in Pro- gram 21). 3. If using the system modem pool for data calls that must be switched between voice and data, LED 18 should be OFF for the modem PSTUportsassignedin Program21. l End/End Signal RCV (VM), LED 17- Activation of this option allows End to End Signaling of DTMF tones through the sys- tem. It is required on all Voice Mail-PSTUI PESU ports in order to have proper signal- ing communication. l Receive VM ID Code, LED 16-When a station is call forwarded to a voice mail system, certain Identification (ID) DTMF tones will automatically be sent to direct the call to a specific mailbox (VM ID Code 656). The automatic ID is also sent to the voice mail device when electronic or digital telephone users retrieve messages via the Intercom and Message Waiting buttons (VM ID Code 657). The voice mail port must be programmed for this feature to allow the receiving of DTMF digits. @ INTOUCH Integration (A/D), LED 15- This option will cause an answer tone (DTMF “A”tone) to be automatically sent to INTOUCH when a station answers, and a disconnect tone (DTMF “D” tone) when a station disconnects. This al-lows INTOUCH to respond quickly rather than waiting a 2-12
PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 I . I I . 0 0 0 long time in time-out situations. Group Page 1 - 4, LEDs 11 w 14-lnter- corn paging can be directed to digital and/ or electronic telephone speakers in a group arrangement. Up to four groups are pos- sible. This program assigns each electronic and digital telephone to the groups. An electronic or digital telephone can be assigned to as many groups as desired. All Call Page Allowed-Electronic and Digital Telephones, LED 1 O-Any station may be allowed to receive an All Call page. This does not alter the station’s ability to initiate an All Call page. Initialized data allows every port to receive an All Call page. VM (No Conference), LED 09-If acti- vated, a station is prohibited from having any conference calls. It should be used for voice mail ports in order to prevent unde- sirable conference calls. VM Group 1 - 4, LED 05 - 08-The sys- tem allows up to four voice mail station port groups to be configured for support of up to four voice mail or auto attendant devices. One group is intended for each different machine. All PSTU and PESU ports connected to a particular VM machine should be assigned to the same VM group. The purpose of the VM grouping is to allow efficient use of the message waiting set and cancel operations from the VM ma- chine. Since each digital and electronic telephone can only have a maximum of four messages waiting, the voice mail de- vice should set MW only once, regardless of how many messages there are. Voice Mail to Voice Mail Call Blocking, LED 04 (Release 3)-This prevents voice mail/auto attendant ports from call for- warding to other voice mail ports during screened or supervised voice mail transfers. If auto attendant calls are screened or supervised, this LED should be ON for all voice mail/auto attendant ports; if voice mail/auto attendant calls are blind trans- ferred, this LED should be OFF for all voice mail/auto attendant ports. l OCA Enabled (Receive), LED 03-Any digital or electronic telephone equipped with Off-hook Call Announce (OCA) should be assigned this option. If assigned, the station will be allowed to receiveOCA. This program does not affect the station’s ability to originate OCA. l Handsfree No Warning, LED 02-Nor- mally, a 1 -second warning tone is sent to a handsfree digital or electronic telephone to inform the user that someone is calling and 1 that he can be heard. If the warning tone is not desired at the calleddigital or electronic telephone, this assignment can disable it. This will also prevent ringing the digital or electronic telephone as a ring-first situa- tion, allowing silent room monitoring of the area surrounding the telephone. Initialized data activates the warning tone for all ports. l Handsfree Disabled, LED Ol-It is pos- sible to disable the intercom handsfree function on any digital or electronic tele- phone. Program 32-Automatic Preference: Automatic Preference for electronic or digital telephones (see note 2) via handset off-hook or m I button is the automatic connection to CO lines or intercom under various conditions. With Ringing Line Preference, a digital or electronic telephonegoing off-hook(orpressing them button) may be automatically connected to the lowest CO line ringing in without having to press a CO line button or dial an access code. If no CO lines are ringing and an electronic or digital telephone goes off-hook, the station can 1 be automatically connected to intercom or to a CO line. The CO line connected can be the lowest numbered CO line available on the telephone or the highest idle CO line from a selected group (1 +- 8). NOTES: 1. The programming digital or electronic 1 telephone, port 05, is set to auto select Intercom any time system power is turned OFF then ON. 2. This program does hot app& to standard telephones. To allow system features to I 2-13
SECTION 200-096-302 FEBRUARY1991 I be accessed, standard telephones always receive system intercom dial tone when originating calls. Program 33-Station Hunting (Voice Calls Only): If a station is busy, Station Hunting allows the ringing of an alternate station as defined by the assignments in this program. If the hunted to station is busy, the system will try to ring the next hunt to station, and so on. If a hunt to station is in call forward, the call forward overrides the hunt. A CO Line will hunt from a station only if it has been assigned to ring at that station exclusively (see Programs 81 u 89). Program 34-Hold Recall Timing: Each station can have a different time (from 011 to 160 seconds) from placing a call on hold or park to the point of hold recall. Each setting is inde- pendent of any other station setting. Program 35-Station Class of Service: l LCD Individual Message, LED 05-This I option allows LCD digital and electronic telephones to store up to ten personal messages and offers the option of entering alphanumeric memosforeach of the LCD’s station speed dial numbers. A maximum of 16 or 6 LCD telephones can have LCD personal memory depending on the control PC6 used: lG/PCTU, G/PCTUS. This program defines which ports can have this feature. Initialized data assigns the lowest ports to have this ability. The soft- ware will only accept a maximum of 16/6 port assignments-a low port must be dis- abled before adding a port above the initial- ized ports. l Message Waiting (RCV), LED 04-If the message waiting indication is not desired I on an electronic or digital telephone, this program can be used to deny it. This does not affect that station’s ability to send a message waiting indication to another sta- tion. I l LCD Type/32/12, LED OP-Digital and 6500-series LCD electronic telephones have a 32-character display. Therefore, PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS assignments should be left in the initialized state of 32 characters. LED 02 must be ON to receive voice mail message waiting indication. l LCD Display, LED 01-This option should be used (LED 01 ON) for all stations (even non- LCD) unless it is desired to disable the station’s LCD and message waiting LED function. Program 36-Fixed Call Forward: Fixed Call Forwarding is different from other station Call Forwarding options. It is fixed in terms of the destination station number which is assigned in this program. The station usercannot change this destination as is possible with other station Call Forwarding options. This feature is valu- able for forwarding to voice mail devices or to an attendant. If Fixed Call Forwarding is set on a station, the station will not ring and all calls will forward. Program 37-Ring Transfer (Camp-on) Recall Time: If a busy or ringing station does not answer a call sent to it via call transfer, the station originating the transfer will be recalled after a certain amount of time. This time is set independently for each originating station by this program (011 N 999 seconds). Initialized data sets all stations for a 32-second recall time. Ring Transfer must first be enabled for the system by Program IO-1 , LED 07 on. Program 38-Digital and Electronic Telephone Buttonstrip Type: Three digital telephone and four standard electronic telephone button ar- rangements are provided (see System Record Sheet). It is best to start with one of these three or four, and then move on to Program 39 where individual buttons may be programmed. Initialized data treats all ports as 20-button types with 17 CO lines, Intercom, DND and MW/FL for electronic telephones or flash for digital telephones. Program 39-Flexible Buttonstrip Assignment: Program 38 should be run first: Forty different types of button assignments are possible (see System Record Sheet for details). Any of 2-14
PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 the flexible buttons (10 or 20) can be programmed. Program 40-Station CO Line Access: Any station can have access to as many CO lines as desired. Any station denied access (either to make a call orto answer a call) to a CO line cannot seize that line by dialing an access or pickup code or by using a CO line button. This also denies access via Least Cost Routing. Use this program to divide CO lines for Tenant Service. If only outgoing access is to be pre- vented, use Program 41. Use Program 40 to deny CO line call pick-up. Program 41-Station Outgoing Call Restric- tion: Each station can be restricted from outgoing access to each CO line. If so re- stricted, that station can still answer a ringing CO line or pick up a call on hold. All Call Pickup functions operate normally. This does notdeny access via LCR. Program 41 denies ABR in Release 1 software; ABR overrides Program 41 in Release 2 and above software. Program 42-CO Line To PBXKENTREX Con- nection & PBXKENTREX Access Codes: The system recognizes PBX/CENTREX ac- cess codes via Programs 42-1 - 8. Program 42-O informs the software which CO lines are connected to a PBX or to CENTREX. This combination allows Toll Restriction and speed dialing to function properly. This program must be utilized toallow (afterflash) PBX/CENTREX features to operate on incoming calls. Program 43-O+ Credit Card Dialing Option (Release 3): Selected stations can bypass their normal toll restriction assignment by seizing a CO line and then dialing a 0. Both the station and the CO line must be enabled for this feature with this program. After seizing the CO line, the station user is required to dial a spe- cific number of digits, which includes the lead- ing 0. This digit-length requirement forces the user to dial a telephone number or a telephone number plus a credit card number; as a result, these calls are billed to the credit card, and operator-placed calls are not billed to the CO line. The digit length, 1 - 30 numbers, is set in Program 60-7. This length is determined by the system’s call routing method. . l If calls are routed via least cost routing (LCR), the digit length should usually be set at 12, the length, including 0, of the telephone numbers dialed on 0+ credit card calls. Do not add the amount of digits in the credit card (usually 14), although these numbers will be dialed by the user after system LCR seizes the line and the system dials the telephone number (see Note). l When not dialing via LCR, the digit length should usually be 26, the sum of the digits in the telephone (12) and credit card (14) numbers. IMPORTANT NOTE: More digits than the length set in Program 60-7 are allowed to be dialed; there is no limit to the amount of digits that can be dialed. Program 44A-Emergency Bypass of Verified Account Code (Release 3): This program exempts numbers up to four digits, such as the emergency91 1 number,fromVerifiedAccount Code dialing restrictions. As many as three of these special numbers can be programmed. When dialed, these numbers will be sent out the CO line immediately, bypassing any Veri- fied Account Code dialing restrictions set in Programs 69 and 30, Key/LEDs 8 and 14. If CO lines are behind CENTREX or PBX, pro- gram the appropriate 1 or 2 digit CENTREX/ PBX trunk access code in front of the emer- gency number. Example: If PBX trunk access code is81, then program 8191 in Program44A- 51 to allow 911 to bypass forced account code dial requirements. NOTES: 1. If CO lines are behind PBXor CENTREX, program the PBX/CENTREXoutside trunk access code (See Program 42-O and 42- 1 to assign CO lines andaccess codes for behind PBX/&N TREX operation). 2. If Verified Account Codes assigned in 2-15
PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 Program 69 conflict (duplicate) with emer- gency or other type telephone numbers set in Program 44A, Program 44A has priority. 3. Toll Restriction and DISA parameters re- quirements are not affected by this program. Programs 45 - 48 Toll Restriction: All Toll Re- striction program information is provided later in this chapter. Programs 50 - 56-Least Cost Routing: All Least Cost Routing program information is provided later in this chapter. Program 60-SMDR Output/Account Code Digit Length: l SMDR Output, Item 3-System output to a Station Message Detail Recording (SMDR) device can include information for both incoming and outgoing calls, or only for outgoing calls. Local and long distance call data will be sent out. l Forced/Voluntary/Verified Account Code Digit Length, Item 4-The account code entered at a station can vary in length from 4 - 15 digits. For Forced Account Code use, a call will not be completed unless the specified number of digits is entered by a station user.ln the case of voluntary account codes, the account code will not be sent tot he SMDR call record unless the specified number of digits are dialed. See Program 69 for Verified Ac- count Codes. l SMDR Printout Options, Item 5-This option selectively deletes local call data and allows long distance/toll call data only to be sent out the SMDR port. The type of long distance/toll call data that prints out is selected by long distance prefix codes 0, 1, 00, or 1 or 0. l DISA Security Code, Item 6-The op- tional security code (1 - 15 digits) is re- quired for incoming DISA calls to access outgoing CO lines. If the DISA security code is not set in programming, DISA us- ers can access outgoing CO lines without dialing a security code. This code is not required for DISA/DISC internal calls to stations. The DISA security code can’also be changed from stations enabled in Pro- gram 30. DISA access of outgoing CO calls is available with Release 2 and above software only. l Credit Card Call Digit Length, Item 07 (Release 3)-Station users bypassing toll restriction with the ‘IO+” Credit Card Calling feature (Program 43) must dial a prede- termined number of digits including the”0.” This predetermined number is established with Item 7. This length can be 1 - 30 digits. Program 69-Verified Account Codes (Release 3): Up to 300 Verified Account Codes may be added, deleted or changed with Program 69. Each Verified Account Code can be 1 - 15 digits long, but cannot exceed the length re- quirement set in Program 60-4. The following programs and options should be considered when establishing Verified Account Codes. l Account Code Digit Length-Program 60-4 sets the digit length that must be dialed for all account codes: Forced (veri- fied/nonverified) and Voluntary (verified/ nonverified). l Full and Partially Verified Account Codes-Verified Account Codes can con- tain the same number of digits (full Verified Account Code) or less (partially Verified Account Code) than the length set in Pro- gram 60-4. If partially verified, the first part of the account code is verified and the remainder is not. For example, if Verified Account Code 2734 is set in Program 69, but the digit length is set to eight in Program 60-4, then the user must dial 2734 plus any other four digits to enter a partially Verified Account Code. There are many applica- tions for partially Verified Account Codes. For instance, using the code in the ex- ample above, the numbers 2734 could be the user’s dial restriction code and the remaining four digits could be a customer- client code, a sales order, etc. l Verifed Account Code Toll Restriction Assignments (Release 3)-A Toll 2-16
PROGRAMMINGPROCEDURES-INSTRUCTIONS/SYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 Restriction Class can be assigned with Program 70 to each of the 300 Verified Account Codes. l Verified Account Code Dial Require- ment (Release 3)-Verified Account Code Dial Requirement is assigned on a station- by-station basis in Program 30, LED 140N. All Account Codes dialed (forced or volun- tary) from stations assigned in this pro- gram will be verified. l Code Change-Stations selected in Pro- gram 30, LED 15 ON, can change Verified Account Codes (VAC) by dialing the following: ~+~~~+ono-ooo+VAC+~or~ l Verified Account Codes: Forced/Volun- tary Program Options (Release 3)-Any station can dial a Voluntary Account Code after accessing a CO line ( 0 F 11; or, with Release 3, dial 1 1 @ or press the B button). Forced Account Code requirements are assigned via station and CO line program options: stations are as- signed in Program 30, LED 08 ON; and CO lines are assigned in Program 15-7. Stations must dial Verified Account Codes when assigned in Program 30, LED 14 ON. Program 70-Verified Account Code Toll Re- striction Assignments (Release 3): A Toll Restriction Class can be assigned with this program to each of the 300 Verified Account Codes assigned in Program 69. Therefore, when a Forced Verified Account Code is dialed at a station, the station temporarily assumes the toll restriction class assigned to the Verified Account Code. When Program 70 is initial- ized, all Verified Account Codes are assigned as not toll restricted (data = 00). Verified Ac- count Code Toll Restriction class assignments are not user programmable; so if the assign- ments are not known, it is recommended to assign a number (block) of Verified Account Codes to each type of toll restriction class. For example: VACs 000 - 050 = no restriction VACs 051 - 100 = total restriction VACs 101 - 150 = Class 1 etc. Program 77-I-Peripheral Options: l Door LockTime, LED 20-The Door Lock relay contact may be programmed to’oper- ate for either 3 or 6 seconds (applies to PIOU, PIOUS, PEPU, and HDCB door lock controls). l PEKU Port Number/HDCB, LEDs 16 - 1 g--Door phone/lock existence is defined by this program. Door phone/lock control- lers (HDCB) can only exist at ports 04, 12, 20 and 28, and can only be installed on the 5th circuit of a PEKU and/or PESU. After assignment of an HDCB, door phone num- bers (151 - 159, 161 - 163) will effectively replace the station number assignment in Program 04. The door lock option is set via Program 77-2. NOTE: HDCB4, port28, is not available with PCTUS. l IMDU Modem, LED 14-Informs the soft- ware that an internal Remote Maintenance modem (IMDU) is installed. Its station number is 19 (unless the access code prefix has been changed with Program05). l Night Ringing over External PageZones, LEDs 10 - 13 (Release 3): For each ex- ternal paging zone, Tenant 1 or Tenant 2 CO lines can be selected with this program to night ring. For this feature to work, the appropriate CO lines must be programmed to night ring overexternal page in Program 78. Tenant assignments are made in Program 15. NOTE: The PIOU option PCB must be installed to allow this option. l Door Phone Ring On External Page, LED08-If adoor phone button is pressed, a ring tone can be enabled or disabled to external paging when the system is in night mode. Activation of a m button is re- quired to activate this feature. The m does not apply to door phones. l Door Lock Relay/External Page Relay, LED 07-A relay on the PIOU, PIOUS or 2-17
PROGRAMMINGPROCEDURES-INSTRUCTIONWSYSTEMRECORDS SECTION 200-096-302 FEBRUARY1991 PEPU can be assigned to operate with the Door Lock function or with External Page for mute control. The door lock button is assigned in Program 39; the door lock activation time is assigned in Program 77-1. This door lock function is not associ- ated with the HDCB door lock; it is an addition to HDCB door locks. l NT Relay, LED 06-A relay, located on the PIOU, PIOUS or PEPU, can be assigned to operate in one of two Night Transfer modes (see next item, MOH/NT Relay). In one mode, the relay will activate for 1 second, and then be idle for 3 seconds when a CO line rings (incoming), and the system is in the night mode. The intended application is to control an external ringing device at night. Program 78 must have Ring Over External Page activated for this feature. In the second mode, the relay will operate continuously after Night Transfer (m m) has been activated. One application is for control of an external answering machine. l MOH/NT Relay, LED 05-A relay, located on the PIOU, PIOUS or PEPU, can be assigned to operate in one of two applica- tions. A choice must be made between use for Night Transfer application (see NT Relay above) or Music-on-Hold (MOH). If used for MOH, the relay will activate when any CO line or station is placed on hold. The intended application is to control a tape player which is used as a Music-on-Hold source. called door phone does not exist. Door phones 1 A, 1 B, 1 C are numbered 151, .. -3, 152, 153, respectively, and are connected .” to the HDCB at port 04. Door phones 2A, 2B, 2C are numbered 154, 155, 156, re- spectively, and are connected to the HDCB at port 12, etc. l Each HDCB B-jack output can be config- ured as a door lock control. Door lock control buttons for HDCB door locks are assigned to electronic or digital telephones in Program 39. Door lock activation time is 1 set in Program 77-l. A maximum of four HDCB door lock controls are available with a PCTU PCB; three are provided with a PCTUS PCB. Each HDCB requires one PEKU or PESU electronic telephone port. These door locks are not associated with, but are in addition to, the door lock provided by the PIOU, PIOUS, or PEPU PCBs. HDCB door lock control is available with Release 2 and above soft- ware only. Program 78-CO Line Special Ringing Assign- ments: l Ring Over External Page During Night Mode, Feature I-This program selects which CO lines will activate ringing over external paging facilities during the NT1 or NT2 modes. The NT Relay will also be activated if it is in the l-second on/ 3-seconds off mode. Program 77-2-Door Phone and Door Lock Busy Assignments: l Each door phone controller (HDCB) can interface with up to three door phones. The system treats each HDCB as a station. Therefore, this is quite different from all other station arrangements using electronic telephones or standard telephone devices. The system does not automatically know how many door phones are connected to each HDCB, so it must be told. This pro- gram is used to enter that information so that a caller will receive fast busy tone if the l DISA/DISC CO Line Assignment, Fea- ture 2-This program assigns CO lines to be used with the Direct Inward Station Calling (DISC) and the Direct Inward Sys- tem Access (DISA)features (Release2and above). These CO lines may be set for DISCDISA operation during the different system modes of DAY, DAY2 and NIGHT. A CO line will switch to normal ringing after ten seconds if the outside caller does not use the DISA/DISC feature. Normal function of these lines occurs for outgoing calls. DISA, which allows outgoing CO line access and internal station calling, is available with Rel6ase 2 and above soft- ‘- ware only. 2-18
NOTE: An optional security code for DISA outgoing CO calls is available via Program 60-6. l Ring IMDU Maintenance Modem, Fea- ture 5-IMDU Remote Maintenance mo- dem can be accomplished with this pro- gram. Different alternatives are available for the system modes of DAY, DAY2, and NIGHT. If none of these are selected, the IMDU can still be reached on station 19 with the DISCDISA feature or by a Ring Transfer from the DSS console attendant or any other station. IMDU station 19 must be enabled with Program 77-1. Program 79-Door Phone Ringing: o Muted Ring to Busy Electronic and I Digital Telephone, LED 20-If all elec- tronic and digital telephones are busy, and a door phone button is pressed, a muted ring tone can be sent to selected digital and electronic telephones, as defined with this program (only the lowest port in the appro- priate ringing group will mute ring). l Door Phone Ring, LEDs 01 w 12-When a door phone button is pressed, selected digital and/or electronic telephones will ring as assigned with this program. See Pro- gram 77-2 description for an explanation of the door phone A, B, and C numbering scheme. 1 Program 80-Electronic and Digital Telephone Ringing Tones: Distinctive system ringing sends a different ring tone for CO line ringing than that for intercom ringing. In addition, CO I line ringing at electronic and digital telephones can be different from one phone to another. Two choices are available; one is 500 Hz modulated with 640 Hz (PERCEPTION ring tone), while the other is 600 Hz modulated with 800 Hz (STRATA ring tone). Two electronic or I digital telephones that are close in proximity can then have distinctive CO line ringing, as chosen with this program. Programs 81 w 89-CO Line Ringing Assign- ments: A wide variety of CO line ringing to PROGRAMMING PROCEDURES-INSTRUCTIONS/SYSTEM RECORDS SECTION 200-096-302 FEBRUARY 1991 stations can be programmed into the system. Nine categories exist, which are DAY IMMEDI- ATE, DAY DELAY 1, DAY DELAY 2,‘DAY2 IMMEDIATE, DAY2 DELAY 1, DAY2 DELAY 2, NIGHT IMMEDIATE, NIGHT DELAY 1, and NIGHT DELAY 2. DAY, DAY2 and NIGHT refer to the three modes of the Night Transfer key. DELAY 1 is a 12-second delay of ringing signal to an electronic or digital telephone, and DELAY 2 is a 24-second delay of ringing. The delay functions are mainly used in CENTREX applications but can be used for other situ- ations. If delayed ringing occurs, the station that initially rings will continue to ring with subsequent delayed ring stations. Program 93-CO Line Identification: This pro- vides alphanumeric names (to appear on LCD telephones) to CO lines such as WATS BAND 5, FXTO NY, MR JONES, etc. The names may be up to 16 alphanumeric characters each, and display when the CO line is being used by an LCD station. Program 97-Printing Program Data Through SMDR: Contents of each program can be sent to the SMDR port for a hard copy printout. Setting Date, Time and Day: The current date, time, and day of the week can be set from the electronic or digital telephone connected to port 00 (usually station 200). These cannot be set from the programming electronic or digital telephone at port 05. 2 TOLL RESTRICTION 2.01 The following provides the programmer with an overview of the Toll Restriction feature and step-by-step instructions to fill in the Toll Restric- tion System Record Sheets. 3 TOLL RESTRICTION OVERVIEW 3.00 Toll Restriction Methods 3.01 Toll Restriction screens and selectively restricts outgoing calls using three different meth- ods. Each type of restriction can be programmed 2-19
PRDGRAMMlNG PROCEDURES-INSTRUCTIONS/SYSTEM RECORDS SECTION 200-096-302 FEBRUARY 1991 for individual stations. Toll Restriction can also be enabled/disabled for each outgoing CO line in the system. Exception office code access is accomplished with the Six-digit Toll Restriction method described earlier. . 3.02 Simple Toll Restriction: The first method, Simple Toll Restriction, only involves the first digit dialed. The system can be programmed to reject outgoing calls beginning with 0 or 1 (see Program 48). 3.14 Emergency, Information, and Toll-free Long Distance Toll Restriction Override: Toll restricted stations may be allowed to dial special codes such as 911 for emergency response, l-41 1 or 411 for information, or 800 prefix toll-free calls (Program 46). 3.03 Three-digit Toll Restriction: The second method, Three-digit Toll Restriction, involves the system analyzing the area code dialed, and selectively allowing/disallowing outgoing calls following the criteria defined in Area Code Tables 1 - 4 (see Program 46, codes 2 - 4). IMPORTANT! Always be sure to provide access to emer- gency numbers such as 911. 3.04 Six-digit Toll Restriction: The third method, Six-digit Toll Restriction, involves the system analyzing the area code and the office code, and selectively allowing/dis allowing outgoing calls following the criteria de- fined in Area Code Tables 1 - 4 and Office Code Tables 1 - 4 (see Program 46, codes 2 - 4 and 6 - 8). 3.15 Toll Restriction Override by System Speed Dial: System speed dial numbers can be pro- grammed to override toll restriction (see Basic System Features, Program IO-I). 3.10 Toll Restriction Features 3.16 Toll Restriction/Traveling Class Override 1 Codes: Up to two Toll Restriction Override Codes can be defined. When dialed at a toll restricted station, these codes enable the station user to override toll restrictions defined at the station (Program44Bor458-9).Codesmaybechanged 1 by stations chosen in programming (see Basic System Features, Program 30). 3.11 For description purposes, Toll Restriction is divided into several components, or sub-features. The sub-features operate independently of the restriction methods just described, although they may employ these methods. 3.12 Station Priority Classes 1 -. 4: Four classes of Toll Restriction can be defined to assign differ- ent levels of priority to individual stations. Classes can be defined so each is progressively more restrictive by allowing or denying specific area or office codes, calls to long distance information, international calls, and operator assisted calls (Programs 46-10 - 40). 3.17 Special Common Carrier Authorization: Toll Restriction can be programmed to recognize Other Common Carrier (OCC) telephone num- bers, directory numbers, authorization codes, and PBX access codes. The system starts inspecting numbers for toll restriction purposes after the recognizable code is dialed (Program 45-3 - 6). 4 COMPLETING THE TOLL RESTRICTION SYSTEM RECORD 3.13 Office Code Exception Tables: Class 1 - 4 restrictions can be further modified by defining as many as eight exception tables to allow or deny access to specific office codes that fall within previously restricted area codes (Program 47). 4.01 The following instructions explain how to complete System Record Sheets used to program the Toll Restriction feature. They are arranged in the same order in which the tables appear in the Toll Restriction System Record Sheets. The fol- lowing instructions are intended to give a concise general definition of the programming characteris- tics defined by each record sheet. 2-20 ‘ .. / . . :i