Toshiba Strata Dk24, Dk56, Dk96 Instruction Manual
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STRATA DK GENERAL DESCRIPTION DECEMBER 1990 assignment may be assigned to the system for zach DAY, DAY2 or NIGHT mode (see DAY/NIGHT Modes). If a station is pro- grammed to ring for a particular CO line, then a choice may be made between three timing specifications: l Immediate: Stations assigned IMMEDI- ATE timing ring as soon as the CO line rings into the system. l Delay 1: If stations with IMMEDIATE tim- ing have not answered within 12 seconds (three rings), stations assigned DELAY 1 timing begin ringing also. l Delay 2: If the above stations have not answered within 24 seconds (6 rings), sta- tions assigned DELAY 2 timing begin ring- ing also. Flexible Port/Line Assignment: The system’s universal slots can be assigned to station, CO line, or E & M TIE line PCBs in a variety of custom configurations. See System Capacity and Configuration. Group Paging*: Dialing a 2-digit access code permits a user to make vocal announcements to one of four internal station groups or all sta- tions simultaneously. Any station receiving an announcement can directly access the origina- tor by dialing a code, although any other sta- tion receiving the announcement will be cut off. Stations are assigned to groups when the system is programmed. This feature is inde- pendent of external paging zones, which reach external speakers (see External Zone Paging). Least Cost Routing*: Eight different routing plans may be designed to automatically place outgoing calls using the most cost-efficient method. Three different LCR time schedules can be set up for the business day. Each schedule can use a different priority sequence to place calls, depending on the time of day. Stations can be grouped into one of four class- es of LCR. Each class has its own routing pri- ority. Selected station users may have priority use of a line, even when the route with the lowest cost is not available. LCR is compatible with ABR and two CO line conference. *Available using standard or electronic telephones. Live System Programming: Programming the system does not normally interrupt service. When the system is>rogrammed on-site, only the station executing commands loses normal function. When the system is programmed from a remote terminal, all stations remain functional. Service is only interrupted for hard- ware upgrades. Memory Protection: If the power fails, the sys- tem has an internal battery backup that pro- tects data and the customer’s programmed configuration. This information will be main- tained within a powerless system for approxi- mately six years. Message Waiting: Any station and most voice mail devices can leave a message waiting indication at a digital or an electronic station which causes the called digital station’s MES- SAGE LED or called electronic station’s MW/FL LED to flash. In such a case, the sta- tion user can either automatically recall the originating station or voice mail device, or can- cel the indication without responding. Up to three indications sent by other stations will be queued. A fourth indication is always reserved for the Message Center. l The system message waiting feature inte- grates with most voice mail/auto attendant devices by providing special codes that allow the device to set and cancel the message waiting LEDs on the digital and electronic telephones. The digital and elec- tronic teleohones automatically retrieve the message ‘via the m-and m buttons respectively. Music-on-Hold*: A customer-supplied music source, such as a radio or tape player, can be connected to the system. CO lines or stations placed on hold connect to the music-on-hold source, and the holding party hears music. l The music source can be connected directly to the controller PCB (PCTU or PCTUS). An optional interface PCB is not required to support this feature. However, if the system is to be-configured with a tape recorder that plays a pre-recorded -34-
STRATA DK GENERAL DESCRIPTION DECEMBER 1990 0 message to holding parties, the option interface unit PCB (PIOU, PIOUS, or PEPU) is suggested. The interface PCB has a relay that can be programmed to control a tape player every time a call is placed on hold. When the relay activates, the tape plays. When the call goes off hold, the tape stops. The tape recorder does not need to run continuously in order for the taped message to reach holding parties (see Relay Service). Music-on-hold and background music can share a music source or have individual music sources (see Background Music). Night Ringing Over External Page*: When the system is in Night mode, and an incoming call from a CO line or door phone is received, the system can be programmed for ringing to sound over an external speaker. When this feature is used, persons working after-hours are more likely to answer important calls, especially if they work away from a telephone. The customer-supplied external speaker requires an option interface PCB (PIOU, PIOUS, or PEPU) to support it. See Night Ringing Over Selected Page Zones. l Any station in the system can answer the call by dialing the Night Pickup code. Night Ringing Over Selected Page Zones+: CO lines can be programmed to night ring over selected PIOU page zones via customer- supplied paging equipment. The lines can be divided into two groups (tenant 1 and tenant 2) which can then be assigned to night ring over the selected zones, 1 N 4. Non-blocking Talk Paths*: All CO and inter- com lines can be used at the same time. The system can operate at full capacity at all times. Off-premises Station: An off-premises station is a standard telephone located off-site from the system. Each is supported by one stan- dard telephone interface (PSTU or PESU) port, and normally requires a special line from the central office. Each PSTU supports up to eight off-premises stations, and each PESU supports up to two off-premises stations. Outgoing Call Restrictioti: Statidns’can be selectively restricted from originating calls over any number of CO lines. Only outgoing calls are restricted. The same stations can receive incoming calls over the restricted CO lines. Page Interface*: Dialing a 2-digit code permits user access to a customer-provided external speaker through an internal 3-watt amplifier, or a two-way 600-ohm voice path is available for use with a customer-supplied talkback speak- er/amplifier. The external amplifier and speak- er are optional, and an option interface PCB (PIOU, PIOUS, or PEPU) is required to sup- port them. NOTES: 1. 2. Page can be accessed by all stations and TIE lines (optional), but not DISA/DISC lines. The 3-watt amplifier is included with either a PlOlJ or PEPU, but not on the PIOUS. Page Zones*: Dialing a 2-digit access code per- mits a user to page to one of four external zones or all zones simultaneously. External zones are composed of customer-supplied speaker(s) and amplifier(s). This feature is independent of group paging, which reaches internal station groups (see Group Paging). The external speakers required to operate this feature are optional. An option interface PCB (PIOU) is required to support them. The PIOUS or PEPU provides one external zone only. NOTE: Zone page can be accessed by all stations and TIE lines, but not DISA/DISC lines. Pooled CO Lines: Several CO lines can be pooled to appear under one station CO line button. CO lines can’ be pooled in categories, e.g., all WATS lines in one pool, all regular CO t Requires Release 3 software. *Available using standard or electronic telephones. -35-
STRATA DK GENERAL DESCRIPTION DECEMBER 1990 lines in another pool, etc. *---Outgoing pooled line buttons override sys- tem LCR, and cannot be used to set up tandem CO calls. l Pooled line buttons can be used to set up two-CO line conference calls with one or two stations. Power Failure Transfer: Up to eight CO lines are switched directly to up to eight dedicated conventional telephones (customer-provided 2500- or 500-type) for incoming and outgoing calls. This feature requires an external unit, the power failure transfer unit (DPFT). A stan- dard telephone interface unit (PSTU) is required to supply the DPFT with a -24VDC control signal and ground connections. Privacy/Non-privacy: The system can be pro- grammed to be totally private or non-private, or any combination of private/non-private on a station-by-station basis. The system is in pri- vate mode by default, meaning that station users, by pressing the CO line button, cannot access a CO line that is in-use by another sta- tion. Station users, however, can change their individual station’s mode via the privacy release button. Users having stations with common CO line appearances can access a CO line that is currently in use by a non-pri- vate user. Up to three stations may converse on a single CO line via non-private operation. See Station Features, Privacy Release Button and Privacy Override. NOTES: 1. In private systems (default), all stations are denied Privacy Override. 2. In nonprivate systems, all stations are allowed Privacy Override. Relay Service: Two relays provide signals to activate optional external equipment. Each relay can be optionally configured to be nor- mally open or normally closed. Each relay can be programmed to perform one function only. Relays and their optional functions are as fol- lows: l External Page/Door Lock Relay: This relay can be programmed to activate one of the following functions: . l External Page: An external music source can be connected to the system to provide background music over exter- nal speakers. When a paging announce- ment is made over the external speak- ers, the external page relay mutes the background music. l Door Lock Control: This relay controls an electronic door lock. When the sta- tion door lock button is pressed, the door is unlocked by the relay for either 3 or 6 seconds as specified in program- ming. l Night/Hold Relay: This relay can be pro- grammed with one of the following func- tions: l Night Relay: The night relay activates if the system is in night mode and there is an incoming CO line or door phone ring. In programming, the relay can be set to activate continuously (for indirect ( answering machine control) or pulsating at 1 second ON/3 seconds OFF (for a night bell) when a CO line or door phone rings. l Hold Relay: The hold relay activates any time a CO line is on hold. It is nor- mally used to control the music-on-hold source. A common source controlled by this relay is a tape deck (see Music-on- Hold). NOTES: 1. Door lock control is also provided via HDCBs (see Door Lock Control). 2. Both relays reside on the option inter- face PCB (PIOU, PIOUS, or PEPU). Therefore, a PIOU, PIOUS, or PEPU is required for any relay functions dis- cussed above. Remote Administration and Maintenance: System administration, programming, and maintenance can be performed from a remote l -36-
location, over a customer-supplied ASCII ter- minal and modem. The system remains live, with no interruption to operation. l Remote access of system programming/ maintenance is accomplished by calling in on CO lines that connect to the mainte- nance modem (direct ring or transfer). A customer-supplied commercial modem or an internal modem unit (IMDU) with a sup- porting option interface PCB (PIOU or PIOUS) are required to support this fea- ture. Reserve Power: Two customer-supplied 12-volt batteries can be connected to the system as a power failure backup. The batteries are con- nected to the system’s standard power supply, therefore, no optional interface PCB is required. When electrical power is intact, the battery continuously trickle charges to capaci- ty. The battery charger is built into the power supply. In the event of a power failure, the sys- tem automatically switches over to battery power without any interruption to existing calls or other normal system function. The length of time reserve power will operate depends upon the number of batteries provided, and the sys- tem load (see Table B). IMPORTANT NOTES: 1. Local ordinances may dictate battery type, housing, and installation method. 2. Batteries must be connected when the system is operating via AC power (if batteries are installed after the AC power fails, they will not operate the system). 3. Batteries are connected to the sys- tem with the Toshiba-supplied PBTC- 3M cable. Station Hunting*: When a called station is busy, the call will hunt to an assigned station. If the assigned station is busy, the call hunts to the next assigned station, and so on. The call is eventually routed to the first idle station. The hunting sequence can be either consecutive or non-consecutive, and is fully flexible. If a hunt -37- STRATA DK GENERAL DESCRIPTION DECEMBER 1990 station is call forwarded, calls to the station will ring at the forwarded destination-not the hunt _ destination. Station Message Detail Recording: The sys- tem provides detailed information regarding both incoming and outgoing calls. The infor- mation includes time and duration of a call, as well as the called number. It can also include account codes entered (forced and voluntary), the time it took to answer a call, and the sta- tion to which a call was transferred. Calls may be screened to print out all calls, outgoing only, or outgoing long distance calls only. l The system provides the information through an RS-232 port (ASCII), which is compatible with most commercial printers and call accounting devices. Such cus- tomer-supplied peripherals may be capa- ble of providing sophisticated account tracking and reporting features. l Station message detail recording is option- al, and an option interface PCB (PIOU or PIOUS) is required to support it. System Programming through Station: The system is easily programmed through an LCD- type digital or electronic telephone connected to PEKU port 05. The programming electronic telephone functions the same as any other station when it is not in programming mode. See Live System Programming. System Speed Dial*: Up to 40 system speed dial numbers can be stored by the digital or electronic telephone connected to PEKU port 00. Each number can be up to 20 digits, and IO of the 40 numbers can be linked to any other speed dial number to automatically dial up to 37 digits. Any station in the system can speed dial the stored number by pressing a 2- digit access code or a previously programmed q button. Names may be assigned to each number for LCD telephone users. Speed dial buttons (locked or fixed) can be configured for one-button access to Centrex/PBX features. A fixed q button cannot be changed except by station 200. See Station Features, Speed Dial Buttons and Station Speed Dial. *Available using standard or electronic telephones.
STRATA DK GENERAL DESCRIPTION DECEMBER 1990 Tandem CO Line Connections: This feature altews an unattended line-to-line connection, leaving the originating station free to make another call. For supervision purposes, the originating station must have both CO line but- ton appearances to allow tandem operation. Therefore, tandem calls cannot be set-up from standard telephones, digital telephones, or electronic telephones using LCR, pooled line buttons, or CO line access codes. Tenant Service: Two small businesses in the same office building which do not each require a full system can share a system. Each ten- ant’s CO line buttons appear in the correct sequence on stations. Each tenant can have two dedicated DSS consoles. Tenants can also call each other directly. Tenants can have separate: l LCR and toll restriction plans. l Night transfer ringing assignments. l Flexible door phone and CO line ringing assignments. TIE Lines: TIE lines can be installed to link STRATA DK systems to one another, or to link a STRATA DK system to a PBX or any other system with TIE lines. System configuration allows a maximum of four TIE lines on DK24, eight on DK56, and twelve on DK96. TIE lines are interfaced via the PEMU PCB, each of which provides four circuits. TIE lines are E & M Type I signaling, optional 2- or 4-wire trans- mission, immediate start. l Paging system (external and station speakers) access by far-end callers origi- nating TIE line calls can be denied or allowed in system programming. l System programming allows or denies handsfree answerback on incoming TIE line calls. l Off-hook call announce is not available over TIE lines. Toll Restriction*: Stations can be individually restricted from making toll calls. Four restric- tion levels can be defined, each allowing or denying specific area and office codes, long distance information calls, international calls, t Requires Release 3 software. and/or operator-assisted calls. Each station is assigned any one of t.he available restriction levels or no restrictionT Individual CO lines can 4 be defined as unrestricted. By dialing one of the two toll restriction override codes pro- grammed into the system, a user can bypass toll restriction. Also, a user can temporarily change a station’s toll restriction class (See Station Features: Traveling Class of Service, Toll Restriction Override Code Revision, and Verified Account Codes).T Toll Restriction Override by System Speed Dial*: System speed dial numbers can be programmed to override toll restrictions. For instance, when employees need to access a toll number that falls into a restricted area/ office code for work purposes, an employer can program the particular toll number as a system speed dial number. Even if their sta- tions are toll restricted, they can access the number with speed dialing. Transfer Privacy: Optional transfer privacy can be programmed system-wide. When transfer privacy is programmed and an outside call is 4 answered by one station, then transferred to another station, it can only be answered by the second station, or by a station with directed call pickup. Other stations cannot pick up the transferred call with a CO line button. See Alternate Point Answer and Directed Call Pickup. Traveling Class of Service-t: The normal toll restriction class of a station can be temporarily changed to another class. Each of the four toll restriction classes can be assigned a four-digit code. If one of these codes is entered at any station, the station will assume the class asso- ciated with the code for the next dialed num- ber. The station will revert back to its normal toll restriction class for subsequent calls. In system programming, any station can be assigned to change these codes. The traveling class code data is not sent out the SMDR port and will not print out on station call records. Traveling class codes can be added, deleted, or changed by users from stations selected in programming. I *Available using standard or electronic telephones. -38-
Unlimited Handsfree Intercom Paths: All inter- com lines can carry handsfree conversations simultaneously. Because intercom paths are non-blocking, the’ number is only limited by the amount of digital and electronic stations. 0 Unrestricted Call Transfer over Intercom: Any CO line call can be transferred to any station over the intercom line. A station does not need a specific CO line’s appearance in order to answer the call. box. VM ID codes can be up to 16 digits in length and will dial automatically on for- warded and hunt-type calls, or when responding to an MW indication. To support a voice mail system, an option- al standard telephone interface unit PCB (PSTU or PESU) must be installed in the STRATA DK system. Voice Mail Interface*: The system can be con- figured with a Toshiba- or customer-supplied voice mail messaging system. Depending upon the voice mail product installed, some or all of the following features may be provided: call routing, message handling, information management, etc. l Automated Attendant: An integrated Automated Attendant can streamline the system’s call answering capability. Addi- tionally, the supervised transfer capability virtually eliminates unanswered or missed calls. l Call Forward to Voice Mailbox: Each telephone user can forward calls directly to a personal mailbox. The caller bypasses the usual sequence of voice mail.com- mands, and simply leaves a message after hearing a tone. Voice or Tone Signaling*:‘ Each method suits different business needs, and the calling sta- tion can select the other setting at any time, regardless of the system’s programming. In addition, the intercom tone can be optionally disabled, via system programming, to each station individually to allow room sound moni- toring. The system can be programmed to announce calls in one of two ways: l Voice First: Can be more convenient, enabling the called party to answer without touching the station. A distinctive intercom tone sounds over the receiving station’s speaker, followed by the caller’s voice. l Tone First: Ensures a conversation’s pri- vacy. The intercom tone sounds over the receiving station’s speaker every four sec- onds, until the station user answers the call. See Station Features, Distinctive Ringing. l Message Waiting Indication: When a message is recorded in a user’s mailbox, the voice mail system automatically sets a message waiting indication at the user’s station. When the station user listens to the message, he/she can erase the mes- sage, allowing the voice mail device to automatically turn off the indication. l Voice Mail Control via Station: Station users can control voice mail equipment from their telephone dialpads. l Feature Integration: The integration of special voice mail features in STRATA DK system software enable the systems to work together more efficiently. l Voice Mail Identification Codes: Each station user can set VM ID codes to auto- matically route calls directly to his/her mail- Wall or Table Mounting: The cabinet can be mounted on the wall or table top. Special brackets shipped with every cabinet may be installed on the rear of the cabinet to provide recommended clearance from the mounting surface. Digital and Electronic Telephone Features Account Code Buttont: Allows users to enter voluntary account code (verified or not) during a conversation without interrupting the conver- sation. Automatic Busy Redial: If a station user dials an outside number and gets a busy signal, the user can hang up and have automatic busy redial (ABR) dial the number until the call com- pletes. ABR retries the number either every 30 or 60 seconds up to 15 times. When the call t Requires Release 3 software. *Available using standard or electronic telephones. STRATA DK GENERAL DESCRIPTION DECEMBER 1990 -39-
,* ! j: STRATA OK GENERAL DESCRIPTION DECEMBER 1990 ’ successfully completes, the originating station .%eunds a distinctive ABR tone. No optional hardware is required to support ABR. ABR is compatible with LCR. Automatic Callback*: If a station user dials another station over an intercom line and gets a busy signal, the user can hang up and have automatic callback (ACB) redial the number. When the busy station is freed, ACB calls the originating station. When the originating sta- tion user answers the ACB recall, the system rings the called station. The callback request will stay active indefinitely until either the called station is freed, or the caller cancels the ACB request. programmed to ring at a single station (and that station is forwarded). All CO lines trans- ferred to a forwarded station.will forward, When a station is in a call forward mode, it is allowed to originate telephone calls as usual. There are five different call forward modes available for each station. Each mode is set/canceled by the station user via individual call forward buttons or dial access codes. The call forward modes are: l All Calls: When a station is idle or busy, all calls to the station will forward immedi- ately and the station will not ring. l Busy: When a station is busy, all calls to the station will forward immediately. When the station is idle, incoming calls will ring normally. Automatic Hold/Park Recall*: A CO line or l No Answer: When a station is idle, calls intercom call placed on-hold or parked will to the station ring for 12 seconds2 and then automatically recall the station after a previ- ously programmed time period. A different forward. When the station is busy, incom- time period can be selected for each station. ing calls will receive busy tone when call- ing the station. Automatic Line Selection: Each station can be programmed so that when the handset is lifted or the m button is pressed, a CO line, CO line group, or intercom line is automatically accessed. Background Music with Station Control: A station user may control background music playing over the station’s speaker. The music may be switched on or off and the volume may be adjusted to suit the individual user. A desig- nated station (200) can control (on/off) back- ground music played over the external page speakers. l Busy/No Answer: When a station is idle, calls to the station ring for 12 seconds and then forward. When the station is busy, incoming calls will forward immediately. l Fixed: When the station is either idle or busy, all incoming calls will forward imme- diately and the station will not ring. Fixed call forward is different from the other call forward modes in that the destination sta- tion is set once in system programming, not selected each time the user sets the station in a call forward mode. Busy Override*: Upon calling a busy station and receiving a busy tone, the caller can dial 1 to sound a tone burst to the called station. Busy Override is available to all stations and cannot be blocked. NOTES: 1. The alternate station or device is select- ed by the station user when setting call forward (all calls, busy, no answer, and busy/no answer). With fixed call forward, the alternate station or device is select- ed in system programming for each sta- tion. Call Forwarding: When a station is set in a call forward mode, calls to the forwarded station are routed to an alternate station or voice mail device. This feature applies to both intercom and designated CO line calls. Incoming CO line calls will forward only if the CO lines are 2. If voice first, one ring tone will occur, then voice announce. If tone first or CO line call, three rings occur before for- warding activates. 3. The system’can 66 programmed to allow the DSS (or DDSS) console or *Available using standard or electronic telephones. -4o-
4. 5. 6. 7. associated telephone to override the call forward feature and ring stations set in the call forward mode. This allows attendants to notify users that may have forgotten their telephones are in the call forward mode. Call forward takes precedence over sta- tion hunting destinations. All call forward modes are available to all stations; however, only one mode can be activated on a particular station at a time. If system power is removed, call forward information remains set on stations when power is restored. The call forward destination station can call the forwarding station. Call Park*: A station can place an existing call on park/hold and consult by placing another call. After consulting, the original call can be retrieved. This feature can also be used to park an outside CO line call, then page a per- son internally to pick up the call. Any station can’pick up the parked CO line calls selective- ly by dialing an access code plus the CO line number. NOTE: When a call is parked, the CO line LED will flash at the on-hold rate. Call Pickup*: By going off-hook and dialing an access code, any station can pick up: Calls on-hold or parked (selectively). Calls ringing at other stations. An external page. CO line ringing at night over external page or niaht bell. Call”pickup (m) buttons can be as- signed to stations to automatically pick up calls. Call Transfer with Camp-on*: Allows an out- side call to be transferred to an idle or busy station (camp-on). Recall occurs if the call is not answered within a specified time period. The recall time period is flexible, and can be programmed for different times for individual STRATA DK GENERAL DESCRIPTION DECEMBER 1999 stations. The recall time set in programming for each station is the time it will take to recall - the station when it originates a transfer that is not answered. CO/Centrex/PBX Feature Buttons: Speed dial buttons can be used to store access codes, plus any flashes or pauses necessary to access features through a host switching sys- tem. These fixed feature buttons can only be changed by the station connected to port 00. Every fixed feature button assigned to the sta- tion reduces the system speed dial numbers by one. Data Buttont: Allows manual dialing of internal data calls, data interface unit to data interface unit connections. Direct Station Selection Buttons: By pressing an assigned button, a station user can ring the selected station. The button’s LED gives an indication of whether or not the station is busy. DSS and DDSS Console Features: The follow- ing features operate on all DSS and DDSS consoles: Automatic Line Hold: By pressing a sta- tion’s m button, the attendant automati- cally places a CO line on hold and rings the selected station. Flexible Buttons: Each DSS and DDSS console has 60 flexible buttons. Each but- ton can be assigned one of the following functions: All Call Voice Page: The q button allows the attendant to voice page all station speakers simultaneously. It is pre-assigned and must be located at button 59. CO line: Pressing a q button access- ses a CO line (incoming or outgoing). Direct Station Selection: Pressing a m button calls (or transfers a call to) the selected station. Night Transfer: Pressing the q button puts the system ringing pattern in DAY, DAY2 or NIGHT mode. See System t Requires Release 3 soft ware. *Available using standard or electronic telephones. -41-
STRATA DK GENERAL DESCRIPTION DECEMBER 1990 Features, Day/Night Mode, for a defini- +-- tion of these ringing modes. If the sys- tem has tenant service, then the DDSS and/or DSS consoles specified for the second tenant have independent control over ringing modes. The q button is pre-assigned and must be button 60. l Speed Dial: Pressing an q button dials a telephone number automatically. Voice or Tone Signaling: DSS and DDSS consoles may be programmed for voice- or tone-first signaling, independent of the sys- tem’s assignment. As with all stations, the DSS or DDSS console attendant may choose the alternate mode at any time. See Voice or Tone Signaling. Call Forward Override: Either the DSSDDSS console or its associated tele- phone can be programmed to call stations even when the station has call forward set. This allows attendants to notify users that may have forgotten their telephones are in the call forward mode. DISA Security Code Revision: To ensure confi- dentiality, only stations selected in program- ming can set, change, or cancel the DISA security code (1 N 15 digits). Distinctive LED Indications: A station or CO Line LED flashes distinctively to indicate differ- ent states: Exclusive Hold and CO Line Confer- ence: Lines that are placed on exclusive hold or are on a conference call will flash at double the on-hold rate (see Exclusive Hold). Incoming Call: An LED flashes distinc- tively at the called station. In-use: Other stations see a steadily lit LED, and the LED on the in-use station flashes distinctively. -42- On-hold: Other stations see a distinctive on-hold flash. The used station’s LED flashes at a special on-hold rate. Distinctive Station Ringing: System-wide, CO lines and intercom lines ring differently from *Available using standard or electronic telephones. each other, as described in System Features, Distinctive CO Line/intercom Ringing. Elec- tronic telephone stations in close.proximity can be programmed to ring differently. This allows station users whose phones are near each other to easily distinguish between their incoming CO line calls. Two different tones are available for incoming CO line calls: l Tone 1: 5001640 Hz, modulated by 16 Hz l Tone 2: 600/800 Hz, modulated by 16 Hz Do Not Disturb: When a station user does not want to be disturbed, the w button can be pressed, and users calling that station will get a fast busy signal. Do Not Disturb Override*: A privileged user, by dialing a 1, can send a tone to a station that is in the do not disturb mode. DND override cannot be blocked for selected stations. DP/DTMF Mode Change*: Allows a station to change CO out-dialing signal modes from dial pulse (DP) to DTMF (or vice versa) by press- ing the m button. , Exclusive Hold: A station user can press the m button twice to hold a call and not allow it to be picked up by any other party whose station has the same CO line appearance. Exclusive hold calls can be picked up with the remote retrieval of held calls feature, although the party picking up the call must know it is there (no LED indication of a holding call is given to any station except the station originat- ing the exclusive hold). Executive Override*: A privileged user can enter any conversation in the system by dial- ing 8. An optional warning tone sounds to noti- fy conversing parties that an additional party is about to enter the conversation. NOTE: Executive override can be blocked selec- tively to any station in system programming. This provides security fo.r modem (data) calls, voice mail calls, fax calls, etc.
Executive override is not blocked by the m button. Fixed Call Forward: Station feature buttons can be programmed to put the station in call for- ward mode (with one touch) to a fixed station, e.g., receptionist’s station or a voice mail sys- tem. The destination is fixed in programming and cannot be changed by the station user. Handsfree Answerback: When a voice- announced intercom call comes in, an elec- tronic telephone user can answer without lift- ing the handset. Hearing Aid Compatible: All Toshiba tele- phones are hearing aid compatible. Liquid Crystal Display Features: The following features operate on all LCD model telephones: l Alphanumeric Messaging: System and personal messages display on the 32- character LCD. Up to 40 system messages can be used by all LCD stations. In addi- tion, a number of stations can program a maximum of 10 personal messages (see Note). Both letters and numbers are allowed in the messages. The LCD mes- sages are fully editable. l Busy Station Messagingt: When reaching a busy LCD station, a mes- sage can be sent to that station (a tone will be heard). The busy station may also return a message to the calling sta- tion’s LCD. The two stations may contin- ue this procedure to carry on a “silent” conversation. l Called Station Messaging: An LCD message can be left for another LCD station. When the other LCD user answers the message indication, the LCD displays any message that has been left. l Calling Station Messaging: A mes- sage displayed on a called station’s LCD automatically displays on a calling sta- tion’s LCD when the called station is dialed. -43- STRATA DK GENERAL DESCRIPTION DECEMBER 1990 l Group Station Messagingt: Allows any station to set a Called or. Calling station Message for a group-of stations. Busy Lamp Field Indication: The LCD can indicate the on-/off-hook status of all stations in the system. Station status dis- plays in increments of 20, listed by station port number. CO Line Identification: Each CO line can be assigned a 16-character alphanumeric name. All LCD phones using a named line display the line’s name and/or number. Intercom Name/Number Display: Allows LCD station users to set a title (e.g. your name, lobby, etc., up to 16 characters) in station memory. The title displays on the top row of the station’s LCD when it is idle, and is displayed on the bottom row of another LCD station when calling that sta- tion. The title is programmed from each station individually and may be set and cleared easily with an access code. It is sent on direct intercom, forwarded, and hunt type calls. Any station type (non-LCD, standard telephone, and/or voice mail port) may be programmed from station 200 to send a title to the LCD stations they call. Speed Dial Memo: A number of LCD tele- phone users can assign names (up to 12 characters) to each of their 40 personal speed dial numbers (see Note). A user can scroll through the list of names on the LCD and make a selection. When selected, the number is automatically dialed by pressing a (9 button. All system speed dial num- bers may be set with LCD memo for use with all LCD phones. Station Identification: A station’s number is displayed on its LCD when the handset is on-hook. A station’s number is also dis- played on another station’s LCD when it is calling that station. Timed Reminders with Messages: This feature enhances the timed reminder fea- ture, which is available to all digital and electronic telephones. Up to five separate messages can be set at a number of LCD telephones (see Note). The messages dis- play at the programmed time and are accompanied by a tone. Each message t Requires Release 3 software.