Starplus Triad S System Programming Manual

							2-24 Sys tem  Feat ures 1  Prog ra mming
Des crip ti on
The  sy st em  may  be  pr ogra mmed  t o hav e E xclu siv e  or S yst e m Hol d.
†For  Exclu siv e H old:  Press  HOL D once for Exclus ive Hold,  and  twice  for 
Sys te m Ho ld.
†For  System Hold:  Press HOLD once  for System Hold,  and twice for 
Excl usi ve Hold.
Refer to System Ti mers for System and  Exclusive  Hold recall times.  By 
default, Hold Preference is System Hold.
External Night Ring
Pro g ram mi ng  S te ps
1 . Pr es s t he  EX T  NIG HT RI NG  fle x b utt on ( FLASH 05, Butto n # 3).
2. Enter a valid number (0 or 1) that corresponds with these entries:
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
Whe n Ex te rna l Nig ht R ing is  se t to  yes , i t  ac t iv at es Ext er nal  Ni ght  R i ng 
which produces a  tone that is  sent over all external  page groups.
When outside  lines are marked UNA,  ringing activates a  tone over 
external pa ging wh en an  incoming call occurs on those  lines  during night 
service. By  default,  External Night Ring is disabled.
Exe cuti ve O ver ri de War ning To ne
Pro g ram mi ng  S te ps
1 . Pr es s t he  EXE C O VER  WA RN TO NE  fl ex b utt on ( FLASH 05, Button  #4).
2. Enter a valid number (0 or 1) that corresponds with these entries:
[0] =  Disab le d
[1] =  Ena ble d
EXTERNAL  NI GHT  RING 0-1
DISA BLE D 
						

							Syst em Feat ures  1  Programm ing 2 -25
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
The Executive Override  Warning enables Executive stations to override 
and  barge- in  on other k ey  sets  eng aged  in convers ation  on a  CO line. 
Prior  to actual cut through of  the third party, a warning tone is presented 
to  al l  par ti es  not if ying  t hem  of t he  bar ge -in . T his  war ni ng t one,  howe ve r, 
is a  programmable  option  on a system-wide basis, that either  enables  or 
di sabl es  t he  ton e.  Whe n t he t one  i s d isa bl ed,  no a udib le  si gna l i s 
pr ese nt ed to  the  p art i es to  si gnal  t he bar ge -in .
By de faul t , E xec ut iv e Ove r ri de War ni ng T one is ena bl ed.
Page Warning Tone
Pro g ram mi ng  S te ps
1 . Pr es s t h e  PAG E  WA RN  TO N E  f le x  b u tt o n  ( FLASH 05, Butto n #5 ).
2. Enter a valid number (0 or 1) that corresponds with these entries:
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
EXE CUT IVE  WAR NI NG 0- 1
EN AB LE D
Use of this feature when the Executive Override Warning Tone is 
disabl ed  may  be  inte rpr ete d as a  vi olat ion  of fede ral , state , or  loca l la ws,  
and  a n inv as ion  of p riv acy . C he ck  a ppl icabl e la ws i n you r area  befor e 
int rudin g on ca lls  us ing  t his  featu re.
A ch ange  in v olume  may oc cur on th e CO  lin e or in ter com call  a fter th e 
barg e-i n occu rs. Th is fe ature  also affe cts A C D S upe rvi so r Barge -in  
warn ing to ne.
PAGE  WARNING  TONE 0-1
EN AB LE D 
						

							2-26 Sys tem  Feat ures 1  Prog ra mming
Des crip ti on
The  Page  W arn ing  Tone  de te rmine s  whether a  pa ge  warning  ton e 
sounds over the Key Telephone  speakers or external  paging  speakers, 
prior to a  page  a nnouncem ent.
By de faul t , Pag e W ar ning  Tone  i s e nab le d.
Background Music
Pro g ram mi ng  S te ps
1 . Pr es s t he  BA CKGR OUN D M US IC  fl ex  butt on ( FLA SH 05, Bu tton #6).
2. Enter a valid number (0 or 1) that corresponds with these   entries:
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
The system can be programmed to let stations activate their Background 
Musi c,  i n ad dit i on t o Musi c-O n-Hol d.  A  musi c s ource  must  b e  co nnect ed 
to  the BGM/MOH  connector on the MISU.  By default, the  Background 
M usi c c hanne l is  en abl ed.
Least Cost Routing (LCR)
Pro g ram mi ng  S te ps
1 . Pr es s t he  LCR E NABLE  fle x b utt on ( FLASH 05, Butto n #7 ).
2 . Ent er  a  0 o r 1 tha t c o rr es po nds  wit h the se  en tr ie s:
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
BACKGROUND  MUSIC 0-1
EN AB LE D
LEA ST  COST   ROUTING 0- 1
DISA BLE D 
						

							Syst em Feat ures  1  Programm ing 2 -27
Des crip ti on
Whe n Le ast  C ost  R out ing  is  us ed,  it  m ust  be  en abl ed  her e.  B ef ore  
enabling  LCR,  refer to the Least Cost Routing  section (Flash 75) and 
pr ogra mmi ng t abl es  (Product Description Manual - A ppendix C).
When the  tables  are programmed, you may then enable  LCR for  the 
sys te m.  Aft e r  syst e m i nit ia li z at ion,  a d efa ult  LC R da tab ase  i s l oad ed  int o 
the  L CR se ct ion  of me mor y. By  de faul t,  LCR  is  di sab le d.
Account Codes - Forced
Pro g ram mi ng  S te ps
1 . Pr es s A CCO UNT  CO DES  fl ex  but ton (FLA SH 0 5,  Bu tton  #8) to  
det e rmi ne  whe the r  the  u s e o f A c co u n t  Co des  i s f o rc e d o r  o pt io nal.
2. Enter a 0 or 1 that corresponds with the following entries:
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
The  sy st em  can f orce  account  code s  on al l  re st ri ct ed  ca ll s.
†Whe n t he Force d Accoun t C ode opt ion is  en abl ed, and the  account  
code  is  ent e re d,  a  st at ion’s Class of  Service is upgraded to day  COS1, 
nig ht COS 1.
†If  opt io n is  di sa ble d, a  st at io n’s COS  is not upgraded  but the acco unt 
code  continues  to be pa rt  of the  SMDR  record.
By de fault, us ing  account code s is  optiona l.
FORCED  ACCOUNT  CODE 0-1
DISA BLE D 
						

							2-28 Sys tem  Feat ures 1  Prog ra mming
Gr ou p L is t en in g
Pro g ram mi ng  S te ps
1. Press the GROUP LISTENING  flex button ( FLASH 05, Butto n #9).
2. Enter a 0 or 1 that corresponds with the following entries:
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
All digital key telephones have built-in speakerphones. Station users may 
use the  speaker  to  monitor a  call while u sing the  handset to converse 
with the outside  party. This enables other people  in  the room to listen to 
bot h pa rt ie s in the  conv er sat io n.
Group listening is unavailable when the station is in the  headset  mode. 
By default, Group  Listening is disabled.
Id le S pea k er  Mo de
Pro g ram mi ng  S te ps
1. Press the IDLE SPEAKER MODE flex button (FLASH 05, Button  #10).
2. Enter a 0 or 1 that corresponds with the following entries:
[0] =  First d igi t  di ale d i s  Hea rd  (Di sab le d)
[1] =  First d igi t  di ale d i s  Mute d (E nabl ed )
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
The Idle Speaker Mode feature determines whether the first digit dialed is 
hea rd ov er  th e di gi tal  ke y t el ephon e sp eak er . Th is f eat ur e c an  be e nabl e d 
or  dis abl ed  on a  sy st em- wide  b asi s.  By de faul t , t hi s mod e i s  dis abl ed .
GROUP  L ISTENING 0-1
DISA BLE D
IDLE  SPEAKE R  MODE 0-1
DISA BLE D 
						

							Syst em Feat ures  1  Programm ing 2 -29
Call C os t  Di spl ay
Pro g ram mi ng  S te ps
1 . Pr es s t he  CA LL  CO ST  DI SPLAY fl ex  but ton (FLASH  05, Bu tton  #11).
2. Enter a 0 or 1 that corresponds with the following entries:
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
The Call Cost Display feature lets a user  view  the approximate cost of 
ea ch  cal l  made . T his  ap pr oxima te  cost  a ls o pr in ts  as  par t  of t he  SMD R 
re c o rd . The  Ca ll  Co s t Di sp la y re pl ac es  the  c al l d urat i o n di spl ay whe n a c a ll  
is  mad e u sin g LC R.  Co st  inf orma ti on i s  pr ogra mmabl e  in  LCR   Fl ash  75 . 
This enables the user to program four separate costs based on the time of 
day.
Costs  entered in the  tables  are costs for one minute,  however, costs are 
calculated using 1/10th of a minute value.  These  costs are rounded down 
and  based  on the  call start time,  even if the call  extends into a  different 
time period.  The SMD R printout contains a  cost ca lculated  using 1/10th  
of a minute increment, however the station display  updates 
app roxi mat el y  eve ry  3 0 s ec ond s.  The  use r  must  us e  LCR  t o ge t  t he  ca ll  
cost  di spl ay.  By d efa ult ,  the  Ca ll  C ost  Di spl ay  fe atu re  i s di sa ble d.
Mu si c -O n -H old
Pro g ram mi ng  S te ps
1. Press the MUSIC-ON-HOLD flex button (FLASH  05, Bu tton  #12). Th is 
fea tur e  tog gle s on  and  off  eac h  ti me  t he b utt on i s  pre ss ed;  t he 
di spl ay up dates  wi th  each  togg le .
[0] =  Disab le d
[1] =  Ena ble d
CAL L  COS T  DIS PLAY 0- 1
DISA BLE D 
						

							2-30 Sys tem  Feat ures 1  Prog ra mming
2. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
When connected to  the system, a music source provides music to all lines 
on Hold,  parked calls, transferred calls and calls waiting to be answered 
by  Automatic Ca ll Distribution (ACD ) or Uniform Ca ll D istribu tion (UC D).
Thi s fe at ure  i s al lowe d or  den ie d on a sy st em- wid e ba sis  in p rogr am ming.  
By de faul t , Mus ic-O n-H old  is  en abl ed.
Call Q u al if ier  To ne
Pro g ram mi ng  S te ps
1 . Pr es s t he  CA LL  QUA L T ONE  fl ex  but ton (FLASH 0 5, Bu tton  #13).
2. Enter a 0 or 1 that corresponds with the following entries:
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
The  C all  Q ual if ie r  Tone  fe at ure  i s a ssoc i at ed  wit h  the  A CD  Ca ll  Q uali fi er  
code  and  determines if a confirmation tone is heard after  the ACD Call 
Qualifier code is dialed.
If programmed, the confirmation  tone is heard through the key set 
speaker. This  feature allows:
†Up to four  digits for  the ACD  SMDR reporting functions that are 
compatible with  the Ba sic AC D s oftware p acka ge.
†Entry of  up to twelve digits.
By default, the Call Qualification  Confirmation  tone is  disabled.
MUSIC  ON  HOLD 0- 1
EN AB LE D
CAL L  QUALIF IER  TO NE 0-1
DISA BLE D 
						

							Syst em Feat ures  2  Programm ing 2 -31
Sy stem Features  2 Pro gramming
Pro g ram mi ng  S te ps
If the system is in the  programming mode,  continue using the program 
codes. If  starting to program  here, enter  the programming mode. 
Pr es s FLASH and  di al  [06 ].  The following message displays:
Des crip ti on
Thi s  sect i on de scr ibe s  the  pr oced ure s a nd s te ps  nece ss ary  t o pr ogr am 
Sys te m F eat ur es  i n Sy st em  Fea tur es  pr ogr ammi ng a re a.  The  but t ons  on 
the  d igi ta l  te le phone  ar e  shown  in  t he f oll owi ng i ll ust ra ti on:
SY ST EM  FEATU R ES  2
EN TE R  B U TTON   N UM BE R
BARGE-IN
WAR N TONECO  R I NG
 TO NEVER IFIED  ACCT  COD ESCALL FWD
DI SPL A Y STA TUS
=1Q=2W=3E=4R
EXT D AY
RIN GINGACD/UCD
OV ERFLOW STA FWDDI R ECT
TRANSFERSTATION
ID  LOCK
=5T=6Y=7U=8I
LCR  CALL
PRO GRESSONE-TOUCH RCD
WARNING TONERINGBACK ON TRANS-
FERACD AGENT
 REC A L L
=9O=10 P=11 A=12 S
91 1
FEATUR EENHANCED
911VMID
STATION NUM BERS
=13 D=14 F=15 G=16 H
=17 J=18 K=19 L=20 ;
=21 Z=22 X=23 C=24 V 
						

							2-32 Sys tem  Feat ures 2  Prog ra mming
B a rge -I n Wa rn  To ne
Pro g ram mi ng  S te ps
1. Pres s the BARGE IN  WARN TONE flex  button (FLASH  06, Button  #1). 
The following  message displays:
2 . Ent er  a  0 or 1 on t he di al pad to ena ble / dis abl e the  c onf er enc e  ton e.
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Ta bl e  2-4 : S yst em  Feat ure s 2 De faul t s
Program 
CodeFlex
ButtonF eat ureDef ault
(after initialization)
S yst em  Fea tures  2
FLASH 06 1
2
3
4
5
6
7
8
9
10
11
12
13
14
15Barg e-In  Warn  To ne
CO Ring Tone
Veri fi ed Acco un t C o des
Call Forward Display Status
Ext ernal  Day Ri nging
ACD/ UCD Over flo w Sta Fwd
Di re c t T ra ns f e r
Station ID Lock
LC R C a ll  Pro gre s s
One-Tou ch  Rec ord  Warn in g Ton e
Ri ng ba c k o n  Tra n sfer
ACD Ag ent  Rec all
911 Featur e
Enhanced 91 1
VM I D St at io n N um be r sEnabled
Enabled
Di s ab le d
Enabled
Di s ab le d
Di s ab le d
Enabled
Di s ab le d
Enabled
Enabled
Di s ab le d
Di s ab le d
Di s ab le d
Di s ab le d
St at ion Num ber s=VMI D
BARGE  IN  WARN  TO NE 0-1
EN AB LE D
Display stations continue to receive the CONFERENCE display 
reg ardle ss o f th e warn ing  t one  se ttin g. 
						

							Syst em Feat ures  2  Programm ing 2 -33
Privacy  is ensured  on all communications in the  system. If  desired, the 
use r  may  el ec t  t o di sab le  t he  Barg e I n  fea tur e,  t hus a ll owin g up  to  se ven 
oth er  st at ion s t o j oi n ex ist i ng C O L ine  conv er sat ion s.
CO Ring Tones
Pro g ram mi ng  S te ps
1 . Pr es s t he  CO  RI NG TO NE  fl ex  butt on (FLA SH 06, Bu tton #2). The 
following message displays:
2. Enter a 0 or 1 on the dial pad to enable/disable the tone ring signal.
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
The  ring  tone s ig nal  th at  notifies  stations of  an  incoming  call ca n be  
changed in administrative programming  to  provide  distinctive ringing 
on a  pe r  CO  line  bas is . A C O  Ring  Tone  can  be  progra mme d for e ach C O 
line  th at  rings  ea ch station. T he  sys te m provide s 36 diffe re nt  ring 
pat t er ns t hat  ca n be  s el ect ed  for  CO  l ine s  in  the  sy st em.  By d efa ult , C O 
Ring Tone s is ena bled.
Dis ab lin g of t he Ba rge  I n fea ture  ma y be  limit ed by  fede ral , s ta te, or 
loca l law, s o ch eck  the  rel ev ant la ws in  you r area  b efore  dis ab ling  
priv acy .
Tabl e 2 -5 : CO Li ne Ba rge In Fl ag
Station Attempting to 
Ac ce ss CO  LineCO  Line  in Use  by Another Station
Pr ivacy Enabled Pr ivacy Disabled
Pr ivacy Enabled Pr ivat e
(no cut -thr ough)Pr iv at e
(no cut -thr ough)
Pr iv a cy  D isa bl ed Pr iv at e
(no cut -thr ough)Pr ivacy Release
( c ut-t hr ou gh  a llo wed )
CO  RING  TO NE S 0-1
EN AB LE D