Starplus Triad S System Programming Manual

							8-14 Vo ice Mail  I ndex Tabl e
Changi ng to a Di fferent VM Index  N umber
1. Press the SELECT  flexible button ( FLASH 68, Butto n #20 ).
2 . Ent er  a  Mai lbox  Ta bl e nu mber  ( 00 1–255).
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates  and shows  the new Mailbox Table  number.
Des crip ti on
The Voice  Mail Index feature provides an Attendant or station user a  way 
to  transfer a caller  directly into a  voice mail box. Station identification 
digits  can be entered  by the transferring party.
Usi ng t hi s f eat ur e,  a ca ll er  can  be  t rans fe rr ed  to  a v oice  mai l  box  when:
†A  st at ion  use r  on t he  syst em  i s not  f orwa rd ed  to V M,  or
†The  de st ina ti on vo ic e  mai l  box owne r  is  not  a  st at ion  use r.
CO trunks and internal calls may be transferred into voice mail using  this 
feature. If no voice mail ID digits are dialed by the transferring station, the 
ID  di gi ts  of t he  t ran sfe rr ing  st at ion  ar e  sen t  to  voice  ma il . T hi s fe at ure  
permits dialing digits 0000-9999 when using the VM with ID feature. On a 
pe r s ta tion b asis,  th e ID  numbe r  tha t  is  se nt  to  voice m ail ca n be  flexible.  
By default, the station  number  is sent to the  voice mail system. In 
administrative programming, there is a field to insert from  0-4  digits 
(0000–9999) which can  be  sent  to  the voice mail  system in place of  the 
station  number. This  is useful when a station  user  manually transfers a 
cal le r  to  a ma il box.  By de faul t , no  mai lb ox but t ons a re  as si gned  at  ke y 
st at ions .
VM
GR OUPVM ID
NUM BER
=1Q=2W=3E=4R
=5T=6Y=7U=8I
=9O=10 P=11 A=12 S
=13 D=14 F=15 G=16 H
NEX TPREVIOUSSELECT
=17 J=18 K=19 L=20 ;
=21 Z=22 X=23 C=24 V 
						

							9
Exception Tables
This chapter provides the functional steps nec essary to use the
Exc eption Tables with the STARPLUS Triad-S System. To implement
the  toll restriction options  desired, you must first enter the
Programming Mode. 
						

							Exce ption Tables  Prog ra mming 9-3
Exception Tables  Programm in g
The  STA RPLUS Tr iad-S  System offer a  flexible means of  applying toll 
re st ri c t ion  to  st at ions  or  in div idua ls . D ial i ng pr i vil eg es  (or  tol l  r est r ic t ion)  
is  de te rmi ne d t hrough  ass ignm ent  of s ta ti on an d CO  l ine  Cl ass  Of  Se rv ice  
(CO S).  Se ver al  t ype s of r es tr ict i on can be  de ri ve d si mpl y by  pro gra mmin g 
CO S a ssi gnme nt s a nd CO  l in e a ccess  t o st at ion s.  Thi s ma y, i n s ome  case s, 
be  al l  tha t  is  nece ss ary . How eve r,  whe n a  mor e comp le x or  s peci fi c  ty pe 
of res triction is d esired  the s ystem  offers  two Allow a nd two D eny  ta bles 
al ong wi t h four  s pec i al  t abl es . T hes e t ab le s c a n be  pr ogr amme d i n a  
var ie t y of  ways  t o hand le  ap pli cat ion s t hat  ar e  st ra ig ht  forwa rd  or  
applications that require a more complex arrangement. The Allow  and 
De ny t abl es  ar e  ass ig ned  to  st at ions  ba sed  on t he ir  st at i on Cl as s of  
Se rv ice  (COS)  ass ig nment.  The  Station (C OS)  inte ra cts  with  CO Line  COS  
assignments to provide several different types of dialing privileges.
Tabl e 9 -1:  Cl ass  of  Se rvi ce
S
T
A
T
I
O
N
C
O
SCO L INE  CLAS S OF  SERV ICE
12345
1
Un restri ct ed Un restri ct ed Un restri ct ed Can ned
Restr ict ed*Un restri ct ed
2
Table ATable AUnrestrictedCanned
Restr ict ed*Un restri ct ed
3
Tabl e B Unrestri ct ed Tabl e B Canned
Restr ict ed*Un restri ct ed
4
Table A&B Table A Table B Canned
Restr ict ed*Un restri ct ed
5
Ca n ne d
Restr ic ted*Ca n ne d
Restr ic ted*Ca n ne d
Restr ict ed*Ca n ne d
Restr ict ed*Un restri ct ed
6
Int erco m On ly Int erco m On ly Int erco m On ly Int erco m On ly Int erco m On ly
7
Ca n ne d
Restr ic ted*Ca n ne d
Restr ic ted*Ca n ne d
Restr ict ed*Ca n ne d
Restr ict ed*Un restri ct ed
* 
Can n ed  R est r ic t io n:  N o [0 ],  [ 1],  [ #] , [ S] a s fir s t d iale d d igit ,  an d  7- di git  di alin g  l imit at io n ;  p lu s 1- 80 0,  1- 88 8,  
1- 9 11,   1- 6 11  a r e a llo wed ,  a n d  41 1,   97 6,   an d  5 55  n u mb er s  ar e  d en ied.   COS 7  a llo ws  a ll  COS  5  a n d  1 0- di git  
local dialing. 
						

							9-4 Excep tion Tables  Prog ra mming
The Allow and Deny  tables  enable entries of either  general  or  specific 
al low  and  deny  code s s uch as  al lowi ng  all  [1 - 80 0]  ty pe  cal ls,  and /or  
den ying  all [1]+ or [0]+ ca lls. T he Allow a nd De ny tables  a llow a ma xim um 
of 8  di gi ts  t o be  e nte re d  as  all ow or  d eny  dig it s.  Thi s  enab le s e nt ry  of 
certa in  area  codes  or office  codes  that can  specif ically  be allowed  or 
den ie d. F or exa mpl e, the  c ode  [1 -5 5 5- 12 1 2] may be ent er e d i n t he Den y 
Table to deny local toll information calls. Each Allow  Table contains 20 
bins f or  entry  of a llow code s.  Ea ch De ny T able  conta ins  10  bins f or e ntry 
of d eny  codes .
Rule s for Setting  Up Allow/Deny  Tables
Rule  1 ---  I f b oth  ta ble s  have  no  ent ri e s, n o r est r ict ion  is  ap pli ed .
Rule 2--- If entries are  made in the  Allow Table and only  there,  then only 
tho se numbe rs  ar e al lowe d. Al l oth er  di al ing is  de nie d.
R ule  3 ---  I f e nt ri es  ar e  made  i n t he  De ny T abl e  and o nly  the r e,  the n onl y 
tho se numbe rs  ar e den ie d. A l l othe r di ali ng is  al lowe d.
Rule 4--- If there are  entries in both  Allow and Deny tables,  the Allow 
Table is searched first, and if a  match is  found,  it is allowed. If  a match  is 
not found, the  Deny Table is  searched;  if a match is found, the call  is 
denied. If number does not match an entry in either table, it is allowed.
A spe c ia l Do  N o t Car e ch ara c te r (D) may b e ent er ed to  al lo w o r  d eny 
any d igi t  di al ed in tha t digi t  se que nce.
Table 9-2: Allow / Deny Table
  A l lo w  Ta ble D en y  Tabl eConditions and Results
Di al ed No . A /D Di al ed No . A/D
RULE  1
N o En tr ies No  Ent ries All ow
RULE  2Entri es No Ent ries Found A
Not Found D
RULE  3No Entries Entries
 Fo un d D
No t F ou nd A
RULE  4Entri es Entr ies Found A
Not Found Found D
No t F ou nd A 
						

							Related Items To Toll Re striction 9-5
Special Reference Tables
The  Tr iad-S  Syste m al so  offe rs  four  sp eci al  t abl es  (found  in  t he Product 
Description Manual) that can be referenced from within the two Allo w 
Ta ble s.
†Thr ee  of t he  spe cia l t abl es  can b e a ssi gne d t o spe cif ic ar ea  code s t hat  
require further toll restriction definition.
†The fourth Special  Table is reserved for use as  a home area code table 
(numbe r s wi t hin the  s ame ar ea c ode as the  s it e wher e the  s yst em is 
installed). This provides expanded ability to  apply  toll  restriction  on 
numbe rs  t hat  ar e  dia le d wi t hin  an a re a cod e.
†Eac h  Spe c ia l  Ta bl e a ll ows u p t o 8 00  e ntr i es  (2 00–999). This  offers the 
ability to allow every  office code on  an individual basis.
Related Items To Toll Restriction
CO/PBX Lines
Whe n CO  l in es  ar e m ar ked  as  PBX  l ine s  the  sy st em  fir st  che cks  the  PBX 
code  ta ble  f or a  va li d m atch.  I f t he  fi rs t d igi t s di al ed  do  not  mat ch t he 
entries in the PBX code table the call is considered  an attempt to  call 
another PBX  exten sio n and  no toll re striction is  applie d.  If  the  first digits  
di ale d a re  foun d i n t he  PBX  code  t abl e  (FLASH  1 2),  t oll  r est r ict ion  st ar ts  
with the next  dialed digit.
Force d Account Codes
The sy stem  can b e p rogramm ed  to  force the  use of  account codes on  all 
restricted ca lls.  When forced  account  codes  are enab led an  account code 
must be entered  to  place  a call that is otherwise restricted  through  toll 
re st ri ct ion.  By e nt er ing an account code,  t he st at ion cl as s of  se rv ice  
be com es unr est r ict ed.
Whe n account  cod es  ar e f orce d on  a s yst em  wid e b asi s  sel e ct e d us er s 
may be instructed on how to enter account codes from any station and 
be  al lowe d t o d ial  un re st ri cte d f rom  a s ta ti on t hat  ma y ot her wi se  be  
restricted.  Use of  account codes in this ma nner,  as  a traveling class  of 
service, is however, not controlled  by the system.  Any station user  with 
knowledge of how to enter account codes  to  override a statio ns toll 
re st ri c t io n c an do  so . 
						

							9-6 R elated  Item s To Toll Res triction
SLT D T MF  Re cei ver s
Whe n Si ngl e  Lin e T el ep hones  ar e  c onnec t e d t o t he Tri ad- S System  and 
toll restriction  is enabled, the  DTMF receivers located in the system 
monitors the call for a programmed time period. While the DTMF receiver 
is monitoring the digits  being  dialed by a  single line telephone, it  is 
considere d bus y an d not a vaila ble  for m onitoring  another S LT 
at te mpt in g t o di al . W hen  all  D TMF  re cei ve rs  ar e b usy,  an  SLT  at t emp ti ng 
to  go off-hook  does not receive dial tone until a receiver  is available.
The  Tr iad-S  Syste m al l ows up  t o 5  DT MF r ece iv er s f or  monit or ing  SLT  
di ali ng.  If  a  syst e m has  he avy  SLT  us age , t hen  to ll  r est r ict ion  may  inh ibi t  
di ali ng by S LT st at ions .
Two  (2)  options  are ava ilable to  help  allevia te this  problem :
1. Shorten  the  S LT  re ce iv er time r [FL AS H 01]  [Button  12].  Thi s f re es  up 
DT MF  re cei ver s  fast er,  but  may n ot p rovi de  the  de si re d t oll  r est r ict io n 
for  SLT  s tat i ons.
2 . Ena ble  LCR  and f orce  LCR on  SLT  st at io ns.
When the  LCR database  is set  up,  the 3-digit  table allows entry  of the 
numbe r  of d igi ts  t o e xpect .  Whe n a  SLT  di al s t he  app rop ri at e n umber  of  
di git s,  LCR  re le ase s  the  D TMF r e ce i ver  a nd t hen  be  av ail ab le  for  anot he r 
SLT call.
LCR Versus Toll Restriction
LCR  is  not an  alternative to toll restriction nor is toll restriction an 
al te rna te  t o LC R. T hey  wor k be st  whe n pr ogr amme d t oge th er . T oll  
re st ri c t ion spe c ifi es  st at i on di al ing  pr iv il ege s, and LCR  prov ide s c all  
ro ut i ng t o  ap pr o pri at e  li ne s.
LCR  ca n e nhance  toll res triction by  provid ing  Store a nd F orwa rd 
ope rat i on t o ana ly ze  di gi ts  be ing  di ale d b efor e  a t r unk i s  sei z ed.  Th is 
pr eve nt s use rs  fr om by- pas sin g tol l  re st ri cti on by  tak ing a dva nta ge of t he  
time required for  a central office line to provide  dial  tone.  LCR is 
recommended when toll restriction is enabled. 
						

							To ll  R e s t r ic t i o n 9 - 7
Toll Restriction
Ente ri ng Toll  Tabl e
Pro g ram mi ng  S te ps
If the system is in the  programming mode,  continue using the program 
codes. If  starting to program  here, enter  the programming mode.
1. Press FLASH and  di al [70]. The  following message displays:
2 . To  pr ogra m All ow/De ny t abl es,  pr es s t he  ap prop ri at e Tab le  but t on 
and enter information as outlined in the following  procedures.
3. To  program Special Tables 1-3, it  is necessary to associate an area 
code to the  table.  This is  done  by pressing the appropriate AREA 
CO DE  TABL E b utt on a nd as si gn t he  ar ea  code.
4. To  display entries in any  of the tables, press the  DISPLAY TABLES 
button ( FLASH 70, Butt on  #12).  Entries in the Allow/Deny  tables 
display two at a  time. Entries in the  Special tables display  six at a  time 
in ascending  order.
EX   TA BL ES
ENTE R   BUTTON   NUMBER
Special Table 4 is reserved for the home area code and does not 
requ ire  an are a cod e en try. 
						

							9-8 Toll Restriction
Des crip ti on
All toll tables have been conveniently placed under one program code to 
allow  entry of  all toll restriction data.
The buttons  on the  digital terminal  are defined as shown below  when 
entering the  Toll  Restriction programming area:
When the  system searches the  Allow and Deny tables,  the entries  are 
checked starting with  Bin  01 and proceeding sequentially through the 
ta bl e t o th e l ast  bi n. I n ad dit i on the  A ll ow T abl e i s a lway s se ar c hed  bef ore  
looking at the Deny Table. Therefore, the entry order is important. Entries 
tha t  ar e s pe ci fi c (e .g.,  [1 71 6 ] ) ar e  pl aced  ahe ad  of e ntr i es  tha t  ar e m ore  
gene r al  (usua ll y i nclu de  Do Not  C ar e  digi t s;  e.g ., [ 1 D  1 ] ).
Once a  match is found in the Allow Table  that  references  a Special Table, 
the  numb er  dia le d ar e che cked f or a n all owe d code i n the S peci al  Tab le . I f 
a m atc h  is  not  foun d i n t he  Spe c ia l  Tab le , t he  sys te m c ont i nues  to  c hec k 
for a  match in the  next Allow  or Deny Table to check. The system does 
not return to the table that sent the call to the Special Table.
ALLOW
TAB LE ADENY
TABLE AALLOW
TAB LE BDENY
TABLE B
=1Q=2W=3E=4R
SPECIAL
TABLE 1SPECIAL
TAB LE 2SP ECIAL
TABLE 3SPECIAL
TABLE 4
=5T=6Y=7U=8I
AREA CODE
TABLE 1AREA CODE
TAB LE 2AR EA COD E
TABLE 3DI SP LA Y
TABLES
=9O=10 P=11 A=12 S
=13 D=14 F=15 G=16 H
=17 J=18 K=19 L=20 ;
=21 Z=22 X=23 C=24 V 
						

							To ll  R e s t r ic t i o n 9 - 9
All ow  Ta b le
Pro g ram mi ng  S te ps
1. Pr es s t he  ALLOW  TABLE  A or  ALLOW  TABLE  B f le xib le  but ton  (F L ASH 
70, Button  #1 or  #3).  The following mess age is  shown  on the disp lay  
te le pho ne :
The  fi rs t two  bi n l o c ati o ns di spl ay.
2. Enter a  valid  bin numb er (01–2 0)  of t he  bi n t o be  pr ogr amme d.
It is re comme nded  th at:
†B in 17  b e r es er ve d f o r an e ntr y th at re fe re nc es SP EC IA L TA B LE 1
†B in 18  b e r es er ve d f o r an e ntr y th at re fe re nc es SP EC IA L TA B LE 2
†B in 19  b e r es er ve d f o r an e ntr y th at re fe re nc es SP EC IA L TA B LE 3
†B in  20  b e r es er ve d f o r  an e ntr y  th at  re fe re nc es  the  Ho m e A r ea 
Code  Tabl e, SPEC IA L TA BLE  4.
3. Enter the  Allow Code.
[0–9],  [
6], [# ] = Corr espondi ng al low di gits  (number s)
MU TE  = Do  No t Ca re d i gi t (D)
TRANS =  Search Speci al  Table (S )
4. Press the HOLD button to save the entry. A confirmation tone is heard 
a nd t he  di spl ay n ow upda te s.
5. When all  entries for  one table are  complete,  press the flexible button 
for  the next table.
Er a si n g a Bin  Nu m be r
1. Enter a  valid  bin numb er.
2. Press the HOLD  button.
ALLOW    TABLE   A
01 E 02E