Starplus Triad S System Programming Manual
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1-4I ntr o ducti o n The sy st em dat aba se is upd ate d on a re al -t ime ba si s a s ne w da ta i s entered, by pressing the Hold button. The system continues to operate with the current database and is updated with any newly entered or c hange d d ata wi tho u t int er r u pti o n t o t e le pho ne o pe ra ti o n o r c a ll pr ocess ing in pr ogre ss . Ho weve r, i f for e xamp le a st at ion’s a tt ri but es ar e changed wh ile tha t s ta tion is off- hook on an a ctive call, th e newly entered da ta does not take effect until th e s ta tion g oes on-hook or be com es id le . Whe n usi ng a PC to prog ra m th e sy st em, the fol lowi ng c ha rt pr es ent s t he data terminal characters that are equivalent to the key set buttons. F i g u re 1- 1 : D a t a Te rm i n a l Pr o g r a m C o d e s C r os s R e f e r e n ce Some featu res must ha ve m ore th an on e dat a fi el d prog ramme d for that fea ture to work . Th is inform ation is s tat ed in the i ns truc tion s. adm> REMOTE ADMIN KEY DEFINITION Keyset Term Keyset Term Keyset Term --------------------------------------------- 0 0 FLEX 1 Q FLEX 13 D 1 1 FLEX 2 W FLEX 14 F 2 2 FLEX 3 E FLEX 15 G 3 3 FLEX 4 R FLEX 16 H 4 4 FLEX 5 T FLEX 17 J 5 5 FLEX 6 Y FLEX 18 K 6 6 FLEX 7 U FLEX 19 L 7 7 FLEX 8 I FLEX 20 : 8 8 FLEX 9 O FLEX 21 Z 9 9 FLEX 10 P FLEX 22 X * * FLEX 11 A FLEX 23 C # # FLEX 12 S FLEX 24 V TRANS B MUTE N ON-OFF M FLASH ‘ HOLD CR adm> ;
Introduction1-5 Figure 1-2: Programming Button Mapping F LEX 5 F L EX 6 F LEX 7 F L EX 8 F L EX 9 F LEX 1 0 F L EX 1 1 F LEX 1 2 FL EX 1 3 FL EX 14 FLE X 15F LEX 1 6 FLE X 17 FL EX 1 8 FLEX 19 FL EX 2 0 FLE X 2 1 F LEX 2 2 F L EX 2 3 F LEX 2 4 TYUI OP AS DF GH J KL; Z XCV F LEX 1 F L EX 2 F LEX 3 FL EX 4 Q WER
1-6I ntr o ducti o n Tabl e 1 -1: Def aul t Val ues Fea turesPage #Progra m CodeFlex ButtonDe fault Value SYSTEM PARAMETER S PROG RAMMI NG 2-1 SYSTEM TI MERS2-3FLA SH 01 Sy stem Ho ld Rec a ll Ti mer 2-4 1 60 sec Exclusive Hold Recall Timer 2-5 2180 sec Atten da n t R eca ll Timer 2-6 31 min Tra n sfer Rec a ll Ti mer 2-6 4 45 sec Preset For ward Tim er 2-7 5 10 sec Ca l l F or wa r d No /A n s we r T i me r 2-8 6 15 sec Pause Tim er 2-8 72 sec Ca l l Pa rk Rec a ll Ti mer 2-9 8180 sec Co nference/ DISA Tim er 2-9 9 1 0 min Pa gin g Time-Ou t Ti mer 2-10 1 0 15 sec CO R in g Detec t Ti mer 2-11 1 1 3=3 00ms SLT DTMF Receiver Ti mer 2-11 1 2 20 sec Message Wait Reminder Tone 2-12 1 3 000=Disabled SLT Hook Fl ash Ti mer 2-13 14 10 (1 sec) SLT Hook Fl ash Debounce Timer 2-13 1 5 030 =300ms SMDR Ca l l Qua l ific a tio n Ti mer 2-14 1 6 30 sec Auto ma ti c C a ll Ba ck Tim er 2-15 1 7 03 sec Remi nd er R in g Ti mer 2-15 1 8 00 sec In ter-D ig it Time-Ou t 2-16 20 5 sec ADDITION AL SYSTEM TIMER S 2-17FLA SH 02 Rep ea t Red ia l Timer2-18 1 60 sec Atten da n t D isp la y Timer 2-19 2 01 sec Ca l l C ov era ge R in g Timer 2-19 35 sec Mod em An swer Timer 2-204 25 sec Pul s e Di a l In te r- Di git T im e r 2-20 5 300 m s * F e at u r e s av a i l a b l e w i t h O p t i on a l S o ft wa r e
Introduction1-7 DTMF On/Off Tim e Operation2-21 6 1=1 00 ms SYSTEM FEATURES 1 P ROGRAMMI NG 2-21FLA SH 05 Atten dan t Overr ide2-231Disabled Ho ld Preference 2-23 2System Ext ernal Ni ght R ing 2-24 3Disabled Exec uti ve O ver ride Warning Tone 2-24 4Enabled Pa ge Wa rn in g Ton e 2-25 5Enabled Ba ck g rou nd Mu sic 2-26 6Enabled Least Cost Rout ing (LCR) 2-26 7Disabled Acc ou nt Co des – For ced 2-27 8Disabled Gro up L isten in g 2-28 9Disabled Id le Sp ea ker Mod e 2-28 10 Disabled Call Cost Display Feature 2-29 11 Disabled Musi c-On- Ho ld 2-29 12 Enabled Ca l l Qua l ifier Ton e Op tio n 2-30 13 Disabled SYSTEM FEATURES 2 P ROGRAMMI NG 2-31FLA SH 06 Barg e In Warn Ton e2-32 1Enabled CO Ring Tones 2-33 2Enabled Ve rif i e d Ac co un t C od e s 2-34 3Disabled Call Forward Display 2-34 4Enabled Ext ernal Day Ri ng 2-35 5Disabled Over flow Station Forward 2-35 6Disabled Di re ct Tr an s f e r M o de 2-36 7Enabled Station I D Lock 2-37 8Disabled LC R C a ll Prog ress 2-37 9Enabled O ne - To uc h R e co r d i n g W a r n To n e 2-3810 Enabled Rin g ba c k o n Tra n sfer 2-3911 Disabled Tabl e 1 -1: Def aul t Val ues Fea turesPage #Progra m CodeFlex ButtonDe fault Value * F e at u r e s av a i l a b l e w i t h O p t i on a l S o ft wa r e
1-8I ntr o ducti o n ACD Ag ent Rec al l2-3912 Disabled 911 Feat ure 2-4013 Disabled Enhanced 911 2-4014 Disabled VM I D S t at io n N um be r s 2-4115 -- FLASH RATES (Progr am mable) 2-42FLA SH 07 Incoming CO Line Ringing2-431 Red 480 ipm flu tter Incoming Intercom Ringing 2-442 Red 120 ipm flu tter Cal l For ward Bu tto n 2-443 R ed St eady On Message Wait /VM Bu tto n 2-454 R ed St eady On Message CallB ack – DSS/BLF 2-465 Red 120 ipm flu tter Do N ot D is t ur b – DSS/B LF 2-466 R ed 6 0 ip m D b l W ink Auto CallB ac k – DSS/BLF 2-477 Red 120 ipm flash UCD Available/Unavailable – DSS/BLF 2-478 R ed 6 0 ip m D b l W ink Tr a n s f e r C O R i n gi ng 2-489 Red 120 ipm flash Rec al l C O Ri ng in g 2-491 0 Red 480 ipm flu tter Queued CO Ri nging 2-491 1 G reen 480 ipm flut ter Exclusive Hold 2-501 2 G reen 120 ipm flash Sy s t e m Ho l d 2-5013 Red 60 ipm Dbl wink In -Use H old ( I- Ho ld ) 2-511 4 Gr een 60 ip m fla sh Cam p-On Bu tto n 2-521 5 Red 120 ipm flash Ca l l Ba c k But ton 2-521 6 Red 120 ipm flash Li ne Queue B ut ton 2-531 7 Red 480 ipm flu tter Do N ot D is t ur b B ut ton 2-5318 Red Steady On In terco m H ol d B ut ton 2-541 9 R ed 15 ip m fl a sh SYSTEM PARAMETER S PROG RAMMI NG 2-55FLA SH 09 MOH Assi gnments (Channels 3 -8)2-561-6 N on e ATTENDANT STATION ASSIGNM ENT 2-57FLA SH 10STA 100 Tabl e 1 -1: Def aul t Val ues Fea turesPage #Progra m CodeFlex ButtonDe fault Value * F e at u r e s av a i l a b l e w i t h O p t i on a l S o ft wa r e
Introduction1-9 SYSTEM TI ME AND DATE2-58FLA SH 11 1 MM M/DD/ YY, 12-h r display P BX DI A L IN G C O DE S 2-59FLA SH 12 - - None EXECUTIVE/SECRETA RY PAIR S 2-60FLA SH 13 1-4 N on e ON-BOARD R ELAY PR OGRAM MING 2-61FLA SH 14 1-2 N on e BAUD RATE ASSIGNMENTS 2-62FLA SH 15 Por t #1 (MI SU)2-621 9600 B aud Por t #2 (MI SU) 2-622 9600 B aud Por t #3 (Mo dem ) 2-623 9600 B aud NETWORKING TABLES 2-63FLA SH 16 Tr u nk G r ou p 2-63100 S ta tio n R a ng e ( F RO M ) 2-632 1 000 S ta tio n R a ng e ( TO ) 2-633 9 999 Page U p 2-6322 None Page D ow n 2-6323 None System Number 2-6324 None ACCESS CODES 2-66FLA SH 20 DI SA Acc ess Co de2-661 100 Database Adm in Password 2-672 3 226 STATION MESSAG E DETAIL REC ORD IN G 2-67FLA SH 21 SMDR Enable/Disable2-681No Lo ng D ista n ce/A ll C a ll s 2-692Long Distance Charact er Pr int Assignment 2-69380 Ba ud R at e D ispl a y 2-704 9 600 SMDR Por t Assi gn men ts 2-705Port #1 WEEKLY NIGHT MODE SCHEDULE 2-71FLA SH 22 Auto ma ti c/ Man u al Oper at ion2-711 2-8Manu al=NoneAuto =M-F 08:00 17:00, S at - Su n ## : # # ## : # # Tabl e 1 -1: Def aul t Val ues Fea turesPage #Progra m CodeFlex ButtonDe fault Value * F e at u r e s av a i l a b l e w i t h O p t i on a l S o ft wa r e
1-10 I ntro ductio n Da y of Week Pr og ra mmi ng2-72None DIRECTORY DIALING 2-72FLA SH 23 Bin /I C M2-741None Na me 2-752None Cl e a r 2-753None Back sp ace to Corr ect Erro r 2-754None HUNT GROUPS 2-76FLA SH 30 Hunt Group Programming2-761-1 2 N on e Sta tio n/ Pil ot/ Pi lot Ri ng All -- Hunting Assignments 2-781 3 P ilo t V E RI FI E D A C CO U NT CO D E S 2-79FLA SH 31 Acc ou nt Co de2-791None Cl a s s of S e r vi ce 2-792None De l e te C od e 2-803None Erase Di gi ts 2-804None CO LINE GROUP QUEUING 2-81FLA SH 39 1-2 4 Enabled C O L INE S AT T RI BU T E S PRO G RAM M I NG (Press H OL D fo r en tir e rang e) 3-1 PAGE A I NTR ODUCTI ON3-3FLA SH 40Btn 19 DTMF/Dial Pulse Programming3-4Pag e A 1 D TMF CO/ PBX Pro gr a mmi ng 3-52CO Un iv ersa l N ig ht Answer (UN A) 3-53Enabled DI S A CO - t o- C O 3-64Enabled Priv ac y 3-75Enabled Lo op Sup er vi sio n Pr og ra mmi ng 3-86 4=4 00ms DI SA Pro gra m min g 3-97None Line Group Programming 3-108Group 1 Cl a s s of S er vi ce ( C O S ) Prog ra mm in g 3-109COS 1 Tabl e 1 -1: Def aul t Val ues Fea turesPage #Progra m CodeFlex ButtonDe fault Value * F e at u r e s av a i l a b l e w i t h O p t i on a l S o ft wa r e
Introduction 1-11 CO L in e Ri ng in g A ss i gn me n ts3-1210 (blank) CO Lin e Ident ific atio n Display 3-1311 Line XXX CO D ir e c ti on 3-151 2 In co mi ng /Ou tgo in g Di spl ay R ing Assi gnments 3-161 3 100A 911 Trun k3-1715 Disabled PAGE B INTRODUCTION 3-18FLA SH 40Btn 20 Transmit Volume Option3-19Page B 1 5=0 dB Preset Call Forw ar d Desti nati on 3-202 #### Preset For ward Vo ice Mail I D 3-213 #### Un iv ersa l D a y An swer (U D A) 3-214Disabled Musi c-On- Ho ld (per CO Line) 3-225 C ha nn e l 1 Ring Tone (per CO Line) 3-236Tone # 00 PAGE C INTRODUCTION 3-24FLA SH 40Btn 21 Fl ash Tim er Pr og rammi ng3-25P ag e C 1 10=1.0 sec Rin g Del ay Ti mer 3-26200=Disabled Reseiz e Timer 3-273 200 =200ms Gu ar d Ti mer 3-274 05=. 5 sec Preset For ward Tim er 3-285 10 sec MI SCELLANEOUS CO PARAMETER S 3-29FLA SH 41Btn 1 Di al Pu lse Paramete rs3-29 1 60/4 0, 10PP S I CLI D P ROGR AMMING 3-30 ICLID RINGING ASSIGNMENT(S)3-30FLA SH 43 1 None View ICLID Ringing Assignments 3-3217 Next I CLI D R oute Num ber 3-3318 Previo us I CLID R oute Number3-3319 Selec t Ro ut e Nu mb er3-3320 DID PROGRAMMING 3-34FLA SH 44 Tabl e 1 -1: Def aul t Val ues Fea turesPage #Progra m CodeFlex ButtonDe fault Value * F e at u r e s av a i l a b l e w i t h O p t i on a l S o ft wa r e
1-12 I ntro ductio n Ro ute Num ber3-341 DI D P ho ne N u mb e r 3-362 Na me A s si gn e d to Nu mb e r 3-363None Erasing a DID Table Entry 3-374 STATIO N ATTR IBU TES PRO G RAMMI NG 4-1 PAGE A I NTR ODUCTI ON4-3FLA SH 50Btn 19 Pagin g Acc ess4-4Pa g e A 1 Ena b led Do N ot D is t ur b 4-52Enabled Co nferen ce En a b le/D isa b le (Per St a tio n) 4-53Enabled Exec uti ve O ver ride 4-64Disabled Privacy (Per Station) 4-75Enabled System Speed Dial Ac cess 4-86Enabled Li ne Q u e ui ng 4-97Enabled Preferred Line Answer 4-98Enabled Off-Ho ok Vo ice O ver (OHVO) 4-109Disabled Ca l l F or wa r d ing 4-1110 Enabled Fo r ce d L e as t Co s t R ou t i n g ( LC R) 4-1111 Disabled ACD Su per visor Mon it or w ith B ar ge-I n 4-1212 Disabled Exec uti ve O ver ride Bl oc king 4-1313 Disabled CO L in e Ri ng in g O p ti on s 4-1414 Muted Ring Na me/ Nu mb er D isp la y a t Id le 4-1415 Name (Enabled) ACD Z ap Ton e 4-1516 Disabled CO Loop Pool Flex 4-1617 Disabled Adm in Acce ss 4-1618 Disabled PAGE B INTRODUCTION 4-17FLA SH 50Btn 20 Statio n I den ti ficati on4-18Page B 1 006 (24-B tn Key set) 6 (SLT w/ o M Wt) Station Day Class of Ser vice (COS) 4-212COS 1 Tabl e 1 -1: Def aul t Val ues Fea turesPage #Progra m CodeFlex ButtonDe fault Value * F e at u r e s av a i l a b l e w i t h O p t i on a l S o ft wa r e
Introduction 1-13 Station Night Class of Ser vice (COS)4-233COS 1 Speakerpho ne/ Headset Pr ogrammi ng 4-2440 (Full Speakerphone) Pick-Up Group(s) Programming 4-245Group 1 Paging Zone(s) Progr amming 4-256Zone 1 Li ne G ro up Acc ess - Stati on 4-268Group 1 LCR Class of Service (COS) 4-269 0 (Un restr ic ted Access) Off-Ho ok Preference Programm ing 4-271 0 00 (K eyset ) Flexible Button Programming 4-2811 (blank) Key set Mo de 4-3312 Inactive Mode Voice Mail ID Translation 4-331 3 XXXX (Station #) Di spl ay Flex ib le B ut ton s 4-3414 None Co rd less Key ( C KTU ) Bu tto n 4-3617 00 PAGE C INTRODUCTION 4-36FLA SH 50Btn 21 In tern al No An swer For ward4-38Page C 1 None In tern al Bu sy Fo rw ar d 4-382None Ext ernal No An sw er For ward 4-383None Ext ernal Busy For ward 4-394None No Answ er Tim er 4-395 10 sec Speed Dial Ac cess 4-406None F L E XI BL E N UMB ER IN G AS S I GN ME NT 4-40FLA SH 52 Ch a ng in g a Flex ib le Co de4-411 Era sing a Flex ib le C od e 4-412 None Selec tin g a Flex ib le Co de 4-4021 Selec tin g a Fix ed Co de 4-4024 LOCAL NUMBER/NAME TRANSLATION TA B L E 2-82FLA SH 55 Ro ute Num ber2-821None Tabl e 1 -1: Def aul t Val ues Fea turesPage #Progra m CodeFlex ButtonDe fault Value * F e at u r e s av a i l a b l e w i t h O p t i on a l S o ft wa r e