Starplus Triad S System Programming Manual

							4-22 Page  B I ntro ductio n
COS  5 =  Res tricts  [0],  [1],  [6], [#] di ale d a s f irst-di gi t and p la ce s a 
7- di git ma ximu m
COS  6  =  I nte rcom  Onl y
(no CO line access -  results in a 91 1  bl o c k u nl es s 9 1 1  Fe at u re  i s  ac t ive )
COS  7 =  Res tricts  [0],  [1],  [
6],  [#]  diale d a s f irst-digit  with a  10- digit 
maxi mum
2. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
Each  st at ion  must  b e a ssi gne d a  cer ta in  CO S f or  Day   and  Ni ght  Mode  
operation. Class  of Service (COS) determines  the station’s dialing 
pr ivi l ege s.  By de faul t , a ll  st at io ns a re  as si gned  a C OS  1  for  D ay Mode .
Tab l e 4- 2:  C la ss o f  Ser v ic e (C OS)
S
T
A
T
I
O
N
C
O
SCO Line Cla ss of  Service
12345
1Un restr ic ted Un restri ct ed U nr estri cted Cann ed  
Restricted*U nrest ric ted
2Table ATable AUnrestrictedCanned 
Restricted*U nrest ric ted
3Table B Unrestri ct ed Tabl e B Canned 
Restricted*U nrest ric ted
4Table A&B Table A Table B Canned 
Restricted*U nrest ric ted
5Ca n ne d  
Restr ic ted*Ca n ne d  
Restr ic ted*Canned 
Restricted*Canned 
Restricted*U nrest ric ted
6
In terc om  On ly In terco m On ly I nt erco m On ly I nter co m Onl y I nterc om  Onl y
7Ca n ne d  
Restr ic ted*Ca n ne d  
Restr ic ted*Canned 
Restricted*Canned 
Restricted*U nrest ric ted
* Ca n ne d R est r ic tio n :  N o  [ 0] ,  [1] ,  [# ],  [* ] a s fir s t d ial ed d igi t,  an d  7- d igit  d ialin g  limit at io n ;  p lu s 1- 80 0,  1- 86 6,  
1- 87 7,  1- 88 8,  1 - 91 1,  1 - 611  ar e al low ed,  an d  4 11 ,  9 76 , a n d 55 5 n um ber s  a r e d en ied .  COS 7 a llow s 10 -d ig it
dialing maximum. 
						

							Page B Introduction 4-23
Stati on  Ni ght Cl ass  of  Ser vi ce (CO S) 
Pro g ram mi ng  S te ps
1. Press the NIGHT COS flexible button (FL ASH  50, Page B , B utton  #3).a
The  se ve n cla sse s  of s er vi ce a re :
COS  1  =  No   re st ri c t io ns
COS  2  =  Tabl e  A  gover ns
COS  3  =  Tabl e  B gove rns
COS  4  =  Tabl e  A  and  B gove rn
COS  5 =  Res tricts  [0],  [1],  [
6], [#] di ale d a s f irst-di gi t and p la ce s a 
7- di git ma ximu m
COS  6  =  I nte rcom  Onl y
(no CO line access -  results in a 91 1  bl o c k u nl es s 9 1 1  Fe at u re  i s  ac t ive )
COS  7 =  Res tricts  [0],  [1],  [
6],  [#]  diale d a s f irst-digit  with a  10- digit 
maxi mum
2. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
Each st at ion must  b e a ssi gne d a CO S for Nig ht Mode oper at ion . T he 
Ni ght  CO S g o es  int o  a ffe ct  w hen  the  sy st em  is  manu a ll y o r  a u to ma ti c al ly 
placed  into Night Mode.  This prevents misuse of phones  after hours. 
Cl ass  of Se rvi c e (CO S) det er mi nes  t he st at ion’s di al in g pr iv il ege s.  B y 
def aul t, al l st at ions  ar e ass igne d a  CO S 1 for  Ni ght  Mode.
NIGHT COS 1-7
1 
						

							4-24 Page  B I ntro ductio n
Spe ak er ph on e / Heads et
Pro g ram mi ng  S te ps
1 . Pr es s t he  SP E AKE R P HONE  fl ex ibl e  but ton (FLASH  50, Page B, 
Bu tton #4).  The  fo ll owing  mes sag e d is pla ys:
2. Enter a valid number (0-4) on  the dial pad to identify the 
s pe ake rph one o peration.
[0] = Works as normal sp eak erphone . Full spe ake rp hone capab ilities 
on CO lines  and  Intercom.
[1]= Speakerphone enabled for intercom calls only. Speakerphone 
capa bilities  disab led for outgoing CO line ca lls (m onitoring  and 
on-hook  dialing  are s till p ermitted) .
[2]= Permits toggling  of speakerphone and headset operation via 
the  [6 3 4] Hea dse t c o de.
[3] = Forces the telepho ne to always ring in the  tone intercom  mode.
[4] = Forces the telepho ne to the hand-free intercom  mode always.
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
Spe ake rp hones  ar e  pr ogra mmab le . By  def aul t,  al l  st at ions  ar e  ass igne d 
an ID  of 0 (F ull S pea kerphone ).
Pi ck up Gr ou p( s)  
Pro g ram mi ng  S te ps
1. Press the GROUP PICKUP flexible  button (F LA SH 50 ,  Pa ge  B,  
Bu tton #5).  The  fo ll owing  mes sag e d is pla ys:
SP EA KE RP H ON E 0- 4
FULL  SP EAKE RP HONE
PICKUP  GROUPS 0-8
1 
						

							Page B Introduction 4-25
2. Enter a  val id  numbe r (1-8) to program p ickup  groups.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
St at ions  ar e  ass ig ned to pick -up group s. St at ions  can be in any 
combination  of the eight groups  or in  no group  at all.  By d efa ult,  all 
st at ions  ar e in Grou p 1 .
Paging Zone(s) 
Pro g ram mi ng  S te ps
1. Press the PAGING  ZONES flexible button (FLASH 50, Pag e  B, 
Bu tton #6).  The  fo ll owing  mes sag e d is pla ys:
2. Enter a  valid  numbe r (1-8) to program p aging zone( s).
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
St at ions  ar e  ass ig ned to Page Zones . A t  l ea st one st at ion must  b e 
ass ign ed  to  a Zone  for  t hat  Zo ne t o b e  acti ve . S ta ti ons  can b e i n a ny 
combination  of the  eight zones  or in none  of  the  zone s.  By de fault, all 
st at ions  ar e in Zone 1.
[0 ]  =  No  Gr o up [ 5 ]  =  Gr ou p 5
[1 ]  =  Gr o up  1 [ 6 ]  =  Gr ou p 6
[2 ]  =  Gr o up  2 [ 7 ]  =  Gr ou p 7
[3 ]  =  Gr o up  3 [ 8 ]  =  Gr ou p 8
[4 ] = Gr o up  4
PAG E  ZO N E 0- 8
1
[0] = No  Zone [5] = Zone  5
[1] = Zone 1 [6] = Zone  6
[2] = Zone 2 [7] = Zone  7
[3] = Zone 3 [8] = Zone  8
[4] = Zone 4 
						

							4-26 Page  B I ntro ductio n
Li ne  G ro up  Ac c ess  -  Sta t io n  
Pro g ram mi ng  S te ps
1 . Pr es s t he  CO LI NE  GROUP A CCE SS  fle xi ble  but t on (F L ASH 50 , Pa g e  B ,  
Bu tton  #8).  The  fo ll owing  mes sag e d is pla ys:
2. To add a Line Group, enter a valid number (00, or 01–23) to designate 
the outside  line  groups that the station  can access, press 1,  and  then 
press HOLD to save the entry. A confirmation tone is heard and the 
display updates.
3 . To  de le te  a Line  Gr o u p, ent er  a val id nu mbe r (0 0, o r 01 -2 3 ), p re ss 0,  
a nd the n pres s HOLD.  A  confirma tion tone  is  he ard  and  the d is pla y 
up dates.
Des crip ti on
A  station  can a ccess  any  combination of  outs ide  line  groups , or a  station 
may not be  al lowe d a c c ess  t o out si de li ne s. CO li ne  gr oups are  us ed 
primarily by  single line telephones or for flexible buttons assigned as 
pooled  group  buttons on  a  Key T elephone. By  defa ult,  stations  are 
al lowe d a cce ss  t o Gr oup 1 .
LCR  Cl a ss  of  Ser v i c e ( C OS )
Pro g ram mi ng  S te ps
1 . Pr es s t he  LCR  CO S  fl exi ble  b utt on ( FLASH  50, P ag e B, B utto n #9 ). 
The following  message displays:
LINE  GROUP   A CC ESS 1-2 3
1
00+1+H OL D = N o Access (911 cal ls ar e bloc ked unless 911 Fea ture i s 
acti ve ).
01+1+H OL D = Ac cess to Grou p 1 by  dial ing  Code 9 or  801(Code 800 
if 911 Fea ture is a ctive).
Users acc ess Line Grou ps 2-23 by  dial ing 802-823, resp ecti vely.
LCR  CLA SS  OF  SE R VIC E 0- 6
0 
						

							Page B Introduction 4-27
2. Enter a valid number (0–6) to correspond to the LCR Class of  Service 
desired.
3. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
Stations  can be  giv en a  clas s of s ervice  ass ig nment for Lea st Cost Routing . 
The range is between 0-6,  with 0 being unrestricted and 6 the  most 
re st ri c t ed.  A s ta ti o n c an  use  LCR  r o ute s wi t h a p ri o ri t y numbe r  equa l t o  o r  
hig her  t han  the  st at i ons L CR C OS  as sig nment .  St at ions  ar e  giv en 
unrestricted acces s ( 0).
Of f- Ho ok  P refe ren ce
Pro g ram mi ng  S te ps
1 . Pr es s t he  O FF- HOO K P R EF  fl exi bl e  but ton (F L ASH 5 0,  Pa ge  B , 
Bu tton #10).  Th e f oll owing  me ssa ge  dis pl ays:
2. Enter a valid number (01–24 )  or ( 00 ) t o i ndi cate  no  spe cif ic b utt on i s 
preferred.  (SLTs  use [01] to  enable or [00] to disable.)
3. Enter one of  the f ollowing :
[0 ] = Di sa bl es p rogr amm abl e pr ef er enc e  so us er s may  not c ha nge t he  
off- hook preference as  set in  progra mming. Als o use f or S LT  stations .
[1 ] = E nabl e s pr ogr amma ble  p re fer enc e  t o ke y s tat i on us er s s o t hat  
they may change  the off-hook  preference  through a user dial code.
4. Press HOLD to save the entry. A confirmation  tone is  heard  and the 
display updates.
Des crip ti on
The Off-Hook Preference  feature lets a key station user automatically 
have a flex  button  selected when going  off-hook or when pressing the 
ON /O FF  but to n. A n S LT  use r  may  have  a  par ti cul ar  CO  l ine  or  a  CO  l ine  
gro up se l ected  automatica ll y whe n goi ng  off-h ook.
OFF HOOK  PREF ENCE  BT N XXY
00    D I S AB LED 
						

							4-28 Page  B I ntro ductio n
This  may  be  established in programming  so that key station users  can 
select  and/or change their off-hook preference through the use of  a dial 
code  [691]+BB  (01-24). Dialing [691]+00  disables Off-Hook Preference. 
This user programmable preference may be allowed or denied in 
progra mming. Whe n es ta blishing an  of f-hook  p re fere nce for SLT  stations , 
it is nece ssa ry to pro gra m the SLT s C O line,  or line  group, to acces s wh en 
goin g off -hook,  using a  flex  button  progra mming proced ure. By  def ault,  
all digital telephones can change their preference but no button is 
ass ign ed  (00 ).  SLT  st at i ons ca nnot  use  t his  fe at ure .
Flexible Button
Pro g ram mi ng  S te ps
1 . Pr es s t he  BUT TO N A SS IG N fl exi bl e  but ton (FLASH  50, Page B, 
Bu tton  #11).  Th e f oll owing  me ssa ge  dis pl ays:
2. Enter a valid button number [01-24] to program, followed by the 
desired button function:
[0] = Flexible/user  changeable
[1] =  CO  line
[2 ] =  Loop  butt on/al l- pur pose  CO  ap pea ra nce
[3] = Pool f or  specific groups
[4] =  Di re ct  fe ature  progra mmabl e
[#] = Locks b utton
Des crip ti on
Each digital telephone has 8, 12 or 24 flexible buttons that can be 
progra mmed . One  of the following  fiv e op erations  can  be selected in 
progra mming for each b utton.
Assigning a Flexible  Button (user programmable)
Enter: [BB], [0], [HO LD]
Whe n a  but ton  is  as si gned  as  a f le xib le  but t on [0 ],  the  us er  can  prog ram  
any  fea tures  or functions on  th e b uttons  to  which  they  have access.
FLE X  BUTT ON  PROG
EN TE R  B U TTON   D ATA 
						

							Page B Introduction 4-29
Assigning a CO Line  Butto n:
Ent er : [BB], [1], [LLL] , [H OLD ]
 LLL = CO Line 0 01- 0 12
Exampl e
:
Buttons assigned  as  specific CO  lines provide  direct access and 
app ear ance  of  the  C O l i ne  at  a s ta ti on.  The  st at i on r ece ive s  ca ll  s ta tus  
indications such as LED flash rates for incoming ringing  when  the line is 
pl aced  on HOL D, e tc.  CO  Line  r ingi ng i s pr ogr amme d i n CO  Lin e A tt r ib ute  
pr ogra mmi ng.
Assigning a Lo op  Butto n:
Enter: [BB], [2], [HO LD]
Exampl e
:
Use d for  a  st at i on wi thout  d ir ect  C O l i ne  appe ar ance  to  ans wer  t he  li ne 
ri ngi ng i n or t ra nsfe r re d to t he  st at ion.  It  is  re comme nded  tha t a ll  st at ions  
be  gi ven  a l oop  but ton  so t he y can  re cei ve  a  tr ans fer re d ca ll  on  a l ine  f or 
which  th ey have  no button acces s.
Ass igning a Pool  Group  Button:
Enter: [BB], [3], [GG],  [HOLD]
GG = Line Group Number (00-23)01 1 001 HOLD
02 1 002
03 1 003
Button       CO           CO
Number    Code       L ine
05           2        HOLD
Button       Loop
Number    Code 
						

							4-30 Page  B I ntro ductio n
Exampl e:
Some or all outside  CO lines  may b e grouped together a nd accessed via a  
POOL bu tton fo r the purpos e of  placing an  outgoing  CO call. Press ing  
this  button  accesses the highest  numbered unused CO line in that CO 
li ne gr oup. 
Assigning a Feature Button (admin programmable):
Enter: [BB], [4], [XXX ], [ HOL D]
Thi s fea tur e ena ble s fle xi ble  but t ons to be pro gra mmed  fr om a  re mot e 
location.  Range  programming can  be used to assign these buttons to 
multiple stations. When a button is assigned as a  feature  button  [4], the 
progra mmer ca n program a ny f eatures  on the button s.
Unassigning (lock out) a B utton:
Enter: [BB], [# ], [HOL D]
If  SL T s ta tions  must be programmed f or  off-h ook pref erence, p rogram 
the  d esi r ed  CO  li ne , or  C O l i ne g roup  t he S LT  must  a ccess  whe n goi ng 
off- hook.
Ass igning a  CO  Li ne  for a n SLT  (wi th  off-hook  preference):
Enter: [01], [1] , [LL L], [HOL D]
LLL =  CO  Lines  (0 01 -0 12 )
Ass igning a CO  Line  Group for  an  SLT (with off-hook prefe rence):
Enter: [01], [3] , [GG] , [H OLD ]
GG = Line Group Number (00-23)
When upg radi ng so ftware fro m FP2 to FP3, whi ch suppo rts this feature, 
all previously programmed trunk groups will be lost.
    20                3              02          HOL D
Button          Pool        Line
Number        Code     Group 
						

							Page B Introduction 4-31
Table 4-3: Flex Button Codes for Remote Programming
Acc ou nt  Co de 627 Di sabl e CO Ou tgo in g 602
ACD Call  Quali fier 570+[XXX] Do  N ot  Di st ur b 631
ACD Call s in  Queu e Di spl ay 579+[XXX] Exec uti ve  Over ride 625
ACD Lo gin  (Pri mary G rp) 572+[XXX] Gro up Pi cku p 771
ACD Lo gin  (Seco ndary G rp) 582+[XXX] Headset Mo de 634
ACD M ember Statu s 573 Hu nt  Gro ups 450-457
ACD Sec on dar y Grp Log ou t 581 ICLID Answ ered  Call 659
AC D Su p erv iso r H elp 574 IC L ID  Un a nswer ed C a ll 635
ACD Su perviso r Log in 576+[XXX] In terco m B ut ton 645
ACD Su perviso r Log ou t 575+[XXX] Page - A ll Call 700
ACD Su perviso r Statu s 577+[XXX] Page - Exter nal 761-762
ACD/UCD Avail/Unavail 566 Page - Int ernal All Call 709
ACD/ UCD Cal ls in  Queu e 567 Page - I nt ernal  Zo ne 701-708
An sw erin g  Mach . Emu latio n 654+[0, 1] Page - M eet Me 770
Atten dan t Avail/ Un avail 607 LCR 773
Attendant Overr ide 601 LCR Queue Canc el 626
Bac kg ro un d Mu sic 632 Li ne Qu eue 621
Cal l B ac k 622 Mailbox B utt on  (IDX =  001-255) 644+[IDX]
Cal l Coverag e (No n-R in gi ng ) 647+[XXX] Ni gh t Ser vi ce 604
Cal l Coverag e (Rin g ing ) 646+[XXX] OHV O 628
Cal l Fac to r 580+[5XX]+F One-Tou ch  Reco rd (V M 440 -447) 649+[44V ]
Cal l For ward 640 Over flo w Avai l / Un avail 578
Cal l Park (Perso nal ) 438 Person ali zed M essag e 633+[XX]
Cal l Park (Stati on ) 439 Pri mary ACD  Gro up Log ou t 571+[XXX]
Cal l Park (System) 430-43 7 Release K ey 641
Cal ler  ID Name/ Nbr Tog gl e 653 Repeat Redial 643
CO Li ne Direc t Ac cess 88+[LLL] Ri ng  To ne 695+[01-35]
CO O ff-N et For ward 603 Statio n Speed Bi ns 000-019
Con ferenc e 624 System  Speed B in s 020-999
Custom Message 694Tr ia d- S DSS100- 131
D ia l b y  Na me 772 Un iv ersa l D a y /  N igh t An swer 774
Direc tor y Dial 680 VM P ilo t G rou ps 440-447