Starplus Triad S System Programming Manual

							4-42 Page C I ntro ductio n
Conditions
†Feature  access  codes ca nnot  conflict with  station  numbering.
†CO line numbe rs  are fixed and ca nnot be  chang ed.
†If  no V M  ID  di git s  ar e p rogr amm ed  in  the  s tat i on fi el d, t he  fl exi bl e 
numbe r  ass ign ed  to  the  station will be  s ent to the  VM unit.
†The SMDR will output 4-digit numbers  in  the station field.  If less than 
4  dig it s  is  se le c te d i n t he  numb er ing  pl an,  le adi ng s pac e s wi ll  b e 
adde d i n p la ce  of  th e n umber s.  The  3-4 di gi t  SMDR p rogr amm ing 
area  will  be removed from p rogramm ing.
†The Discovery ACD  event trace source  and  destination fields  will  be 
4 digits.  Station  numbers less than  4 digits will be  prefixed  with 
le adi ng z e ros.
†The programming will p rint out as  part of  the C O-S TA  port 
pr ogra mmin g ar ea . T he  fle xib le  numb er ing  c an  be  ini t ial i ze d i n t he 
CO- STA ini t ia li za ti on a re a.
†If  progra mming with a  telephone --  All p rogramming  will  be  done 
using Fixed Codes,  regardless of the flexible  codes.
EXAMPLE: If a station  has been  renumbered from 4500-4531,  in 
pr ogra mmin g t hey  ar e s ti l l r ef er re d t o a s 1 0 0- 13 1.
†The leading  digit feature is removed  in  FP3. The leading digit  feature 
is  r epl ace d by  net wor ki ng fe at ure  (F LASH 1 6 ). 
						

							Pa ge C  I ntr o ducti o n 4 - 43
Tabl e 4 -5 : De faul t  Num beri ng Pl an
Fu nc tio n Co d e Fun c tion Co d e Fu n cti on Co d e
911  At nd  Aler t  C lear 608 Call Par k -   St at io n 439 Name  In  Dis play 6 90
Acco unt  Co de 627 Call Park P /U  -  Statio n #6 Nigh t  Service 6 04
AC D Call Fac to r 580 Cam p On 620 Of f-H ook Pr eferen ce Pr og 6 91
ACD Call Qualifier 570 Cancel LCR Que ue 626 OHV O 6 28
AC D  Gro up  1 -16 550- 565 Clear  Fwd,   DND,  M sg 662 On e Touc h  R ecor d 6 49
AC D CIQ  D isplay B tn 579 Clear V M Alar m 656 Page - All C all 7 00
AC D CIQ  St atu s Disp 567 CO Line Dir ect  Acc ess 88 Page - Ext Zo ne All,  1, 2 7 60-762
AC D Help 574 CO Line Gr oup  0-23 800- 823 Page - Int  Z on e 1- 8,  All 7 01-709
AC D Mem ber  Disp lay 573 CO Line Qu eue 621 Page - Meet  Me (Ans ) 7 70
ACD Overflow Avail/Unav 578 Con ferenc e 624 Pause/Resu me Rec 6 55
AC D PRI Lo gin 572 Cus to m Ms g 694 Perso nalized  M sg s 6 33
A C D PRI  Lo go ut 571 Di a l B y Na m e 66Pickup  Park Gro up  1 -8 #4 30-#437
AC D Sec Login 582 Direc t or y D ial 680 Pool All 8 24
AC D Sec Logo ut 581 Dir List  Pg m  C od e 693 Release 6 41
A C D Sup v Di sp 577 Di st in c ti v e Ri ng 695 Rep eat  Red ia l 6 43
A C D Sup v L og in 576 Do No t Di st ur b 631 Sav e Num b er Red i a l [ SPEED]+ [6]
AC D Sup v Log out 575 DTMF Rec eiver  Test 657 Set C lo ck 6 92
ACD/UCD Avail/Un av 566 Exec utive O verride 625 SLT D irec ted  Call P /U #1
An s M ach ine Ring 6540 Flash 660 SLT M essage Wait  Ret ur n 6 63
An s M ach ine  Spkr 6541 Gro up  C all  Pic kup #0 SLT C on feren ce  Par k 6 64
At nd  C lear  T-1  Alarm 606 Headset   Mo de 634 SLT Sp eed  Dial 6 68
At nd  D isable  CO  Line 602 HPT 667 SLT Sp eed  Pr og 6 61
At nd  O ff -Net  Fo r war d 603 Hun t Gr oup  1-8 450- 457 Stat ion 100- 131 1 00-131
At nd  O verr ide 601 IC LID Ans C all 659 Stat ion Relo cat e 6 36
At nd  Un ans C O Call Xfer 639 IC LID Nam e/N um ber 653 Sto p Tr ace 6 58
At nd  Un available 607 IC LID Unan s Call 635 Telecen ter  Adm 6 52
At ten dant 0 In ter c om  B ut to n 645 Telecen ter   Ext 6 50
B ac kgr ou nd  M usic 632 Keyset M ode 648 Ton e Ring 6 #
C a l l Ba c k 622 La st  Num b er Red i al [SP EED]+ [#] UNA/ UDA #5
C all C overag e 647 LC R 800 VM  Gr ou p 1- 8 4 40-447
Call Coverage Ring 646 Loop Key (Reqs Btn) 89 VM Msg Cancel 4 21
C all For ward 640 Mailbox Bu tt on 644 VM  M sg Set 4 20
Call  Forward Override 5# Modem 499 VM Msg  Set W/Count 4 22
C all For ward  -  Rem ot e 642 MPB  Ver sion 605 Volum e 6 38
C all Par k -  Gr ou p 1- 8 430- 437 Msg  Wait 623
C all Par k -  Per son al 438 Mut e 629 
						

							4-44 Page C I ntro ductio n 
						

							5
ICLID  (Caller ID) Route
Programming
This chapter provides the func tional and implementation definitions
for adding the ICLID features to  the ST A RPLU S Triad-S System. 
						

							Introduction5-3
Introduction
ICLID, or Caller  ID, is a service provided from the telephone  company. 
Usually this service provides the number and name (not available in 
some cases) of  the calling  party for identification prior  to  answering  the 
call.  Calling  party  numb er and  name  a re  de live re d in be twee n this  firs t 
and  se co n d r ing  usi ng F SK  ( Fre que nc y S hif t  Ke y)  fo rm at .
For  t his  fea tur e  to o per at e p rop er ly,  it  mus t  be a c ti vat e d fr om t he  Cent r al  
Of fic e  so  th e num ber s  or  name , i f a vai la bl e,  of t he  c al li ng p art y  are  
del i ver ed  ove r  the  i ndi vi dual  t ip  and  ri ng o f t he  CO  li ne s d uri ng t he  fi rs t 
sile nt inte rva l betwe en ringing.
Ca lli ng  Num b er  /  Na m e  Di spl a y
Whe nev er  an inc omi ng c all  i s re c ei ved  at  t he sys te m, the  numb er  
received with the ringing signal is  stored in the  line control tables and 
use d during the  call p roce ssing.
The  Tr iad-S  System can use the  Caller ID information to  display  the 
number  and/or nam e of  the  ca lling pa rty on  th e s ystem  telephon e 
display.  By default, the system displays the telephone  number  of the 
caller.  The system  can be changed to display  the name  (if provided) in 
pl ac e of t he te le phone  num ber .
The  sy st em  al so off er s a  Num ber / Name  T ra nsl ati on T abl e . T his  al low s 
numbe rs  to be  ma tche d to na mes  in a  sys te m table.  If a  name /numbe r 
from the  telephone company matches  an entry  in  the table, the  name 
pr ogra mmi ng i n t he  ta ble  i s  pre se nte d i n p la ce of  t he n ame  pr ovi ded  
from the  telephone comp any.
I f two  l ine s a re ri ngi ng at th e same ti me, th e di sp lay sho ws th e old est 
line information. After one of the lines is answered, the display shows 
th e in formati on on  th e un answe red  l ine s.
00 00 00 00 01 11 11 11 1 11 22 22 2
12 34 56 78 90 12 34 56 7 89 01 23 4 
						

							5-4I ntr o ducti o n
OR
If  no name  i s av ai lab le , su ppl ie d fr om t he C ent r al  Off ice  or i nt er nal ly  from  
the translation table, the delivered number is positioned centered in the 
display as shown above for the 14 Ns.
An  opt ion  was  add ed  to  the  Loca l  Numbe r/Na me  Tr ansl at io n Ta bl e t o 
route ICLID or Caller  Entered  ID Digits based on a partial  compare  with 
the number entered  in  the translation  table.
In co mi ng   Nu mb er / Na m e f or  SM D R  R eco rds
Whe n t he Inc omi ng Numbe r/ Na me fea tur e is  i mpl eme nt ed,  th e s yst em  
operates normally in the  absence of ICLID information  or the failure of 
the ICLID  equ ipment. If  the information  is present at the time that an 
SMDR record is generated for a call, it alters  the content and format of the 
SM DR  o u tp u t re c o rd.
†If  t he ca ll in g numb er  i s av ail ab le,  t he numbe r is out put in th e S M DR  
re c ord  in  the  s ame  lo ca ti on a s t he  di al ed  numbe r  is  loc a te d i n t he 
outg oing call record.
†If the calling name is present,  an additional  line is output in the SMDR 
id ent ify ing  th e na me.  Thi s  re co rd  imme di at el y fol l ow s t he  nor mal  
SM DR   re co r d.  The  no r mal  SM D R  re c o rd  inc l ude s a n i ndi ca to r  t hat  
states  the following record with  name identification is present.
Unans wered  calls  are  record ed  in  the SMD R record for incoming calls 
with a U indicator to provide caller identification for statistical and 
callba ck purpos es.
bbbbbNNNNNNNNNNNNNNbbbbb
XXXXXXXXXXXXXXXXXXXXXXXX 
						

							IC L ID  F eatu res 5- 5
ICLID Features
Pro g ram mi ng  S te ps
1. Press FLASH and  di al [56]. The  following message displays:
2. To  program ICLID features, use the flexible button(s) as defined  in the 
f oll owing  pr oc edur es .
Button # 1 = Disable/Enable
Butt on # 2  =  Name  I n D isp lay
Button # 3  =  Baud R ate D isp lay
Butt on # 4 = Por t  A ssi gnme nt
3 . Af te r  all  e nt ri es  ar e  made , pr es s H OLD  t o  ac c e pt  the  da ta .
Des crip ti on
The  Tri ad-S Sys tem provides  IC LID  inp ut on the RS-232C  connector on  the 
opt iona l  MI SU . Wh en I CL ID  is  de si re d,  the  fo ll owing  sys te m-w ide  
par ame te r s de t er min e how  t he I CL ID  in form at ion  is  di st ri but ed.  Whe n 
ent er i ng t he  IC LI D fe at ur es  pr ogra mmi ng ar ea  t he  but tons  on  the  di gi tal  
telephone are defined as shown below:
Enable  / Dis abl e
Pro g ram mi ng  S te ps
1. Press the DISABLE/ENABLE  flexible button ( FLASH 56, Butto n #1).
2 . Ent er  a  val id  numbe r  (0  or  1 ) on t he  di al  pa d t o e nabl e/di sab le  t his  
feature.
[0] =  Disab le d
[1] =  Ena ble d
3. Press HOLD to save the entry. A confirmation  tone is  heard.
ICLID  NAME  BAUD  PORT
NO      YE S     9600    1
ENABLE / 
DISABLENAMEBA UD
RATEPO RT
=1Q=2W=3E=4R 
						

							5-6 I CLI D Fea tures
Des crip ti on
The  ICLID (Incoming Calling Line IDentific atio n) fea tu r e was  add ed to  the  
Tri ad- S S yst em , an d ar e  unav ail abl e  unl ess  t he  Basi c I CLI D  Soft war e 
packa ge wa s pur chas ed s epa rat e ly.  For  thi s fe at ure  t o oper at e p rope r ly,  it  
must be activated from the Central Office  so the numbers of  the calling 
party are  delivered over  the individual tip  and ring of  the CO lines during 
the  f ir st  si le nt  i nte rv al  be twe en  ri ngi ng.  B y de fau l t , I CLI D  is  di sab le d.
Na m e i n D i spl ay
Pro g ram mi ng  S te ps
1. Press the NAME  flexible button ( FLASH 56, Butto n #2) to determine 
whet he r the  na me shows in the  LCD  di spl ay ins te ad of t he incomi ng 
te le pho ne  nu m ber.
2 . Ent er  a  0 o r 1 o n t he di al pad.
[0] =  Tel ephon e n umbe r i n d is pla y
[1] =  Name  i n d isp lay
3. Press HOLD to save the entry. A confirmation  tone is  heard.
Des crip ti on
The system  can be set to display the  incoming telephone number or the 
pe rson s na me  on t he  LCD  di spl ay.  By d efa ult , t he  sy st em  shows  th e 
telephone num ber on  the LC D d is pla y.
Baud Rate Display
Pro g ram mi ng  S te ps
The ICLID  baud  ra te is p rogramm ed  using FLASH 1 5 Baud  Rate 
assignments. The LCD  displays  the current baud rate based on  which 
numbe r  is  as si gned  to  th e I CL ID  P ort  num ber .
Des crip ti on
The  Tr iad-S S ystem  can prov ide ICL ID inp ut on the standa rd RS-232C  on 
the optional MISU.  The baud rate  is displayed as 150,  300, 600,  1200, 
2400, 4800, or 9600 baud. The  default is  9600  baud.
Whe n F LA SH  56, Bu tton  #3 is pre sse d, an  e rror  t one  i s re ce iv ed. 
						

							IC L ID  F eatu res 5- 7
Por t  A s sign m en t
Pro g ram mi ng  S te ps
1 . Pr es s t he  P OR T  fl ex ibl e  but ton (FLASH  56, Bu tton  #4) to  det e rmi ne 
which port to use for ICLID  information.
2. Enter a valid number for one of  the ICLID  Ports:
[1] =  Port # 1  (RS-232C  on o ptional MISU) 
[2] =  Port # 2  (RS-232C  on o ptional MISU)
[3] =  Port # 3  (Op ti onal  mode m)
(LCD  displays  cu rrent baud rate assigned to the  ICLID Port  number.)
3 . Pr es s H OLD  t o  ac c e pt  the  d ata . A  c o nf ir mat io n  to n e i s  hea rd  and t he  
display updates.
By defau lt, the  On-Board Modem baud rate  is 2400  Baud.
ICLID  NAME  BAUD  PORT
  NO       YES     9600     1