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Triad-S 1/2/3 Acd User Guide User Guide

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    Page 1 A new dimension in business communications Feature Package 3 TRIAD-S, 1/2/3 ACD User Guide a new dimension in business communications
    Page 2 TRIADTM-S, 1/2/3 Digital Telephone Systems (Feature Package 3) Automatic Call Distribution (ACD) User Guide Issue 3 - May 2000 P/N: 8055-00
    Page 3 I Copyright © 2000 VODAVI Technology, Inc. All Rights Reserved This material is copyrighted by VODAVI Technology, Inc. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of the Copyright Laws of the United States (17 U.S.C. Section 101 et. seq.). VODAVI reserves the right to make changes in specifications at any time and without notice. The information furnished by VODAVI in this material is believed to be accurate and...
    Page 4 Contents ACD Agent Features ............................................................................ 1 Agent Help Request .................................................................... 1 Agent Login ............................................................................................ 2 Primary Agents ............................................................................. 2 Secondary Agents ........................................................................ 3...
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