Starplus Triad S Product Manual

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							Mar ch 20 01xix
Key Sta ti on F eatu res /Sof twa re Pa ck a ges .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 2- 3
F lex Bu tton P rog ra mmin g Co d es .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 2- 45
SLT F eatu res /Sof tw are Pa ck a g es . .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 3- 3
Atten da n t F ea tu res/So ftw a re P a ck ag es . .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 4- 3
Di gi ta l K ey Tel eph o ne Bu tto ns . .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 5- 5
Di gi ta l Tel ep ho n e Nu mb eri n g P la n .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 5- 7
Di gi ta l Sta ti on - Fl ex B utto n P ro g rammi n g Co de s . .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 5- 50
I CLI D An sw ered Ca l l Ta b l e - B u tton F u nc ti on s .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 5- 53
I CLI D Un a ns w ered Ca l l Ta b l e - B utto n F u nc tio n s . .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 5- 54
Ri n gi n g Ch oi ces .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 5- 83
SLT Numb eri n g Pl a n .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 6- 5
Di gi ta l Atten d a nt Numb eri n g Pl a n . .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 7- 6
I CLI D An sw ered Ca l l M a na g emen t . .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 7- 16
I CLI D Un a ns w ered Ca l l M a na g ement .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 7- 17
Li q u id Crys ta l Di s pl a y s (L CD) . .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 8- 3
Di gi ta l Sy stem Ca p ac i ty .. .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 7
Elec tri ca l Sp eci fi c ati o ns ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 9
Env i ron men tal Sp eci fi ca ti o ns . .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 10
Lo o p L imi ts . .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .... 9-10
Di al i n g Sp eci fi ca ti o ns .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 10
Trun k Ord eri ng I nf orma ti on : Pu b l ic Netw o rk Li n es . .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 10
Ph ys i ca l Di men s i on s a nd Wei gh t .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 11
Mi s cel l a neo u s Sp eci fi ca ti o ns .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 11
Sin g l e L i ne Au d ib l e Si g n al s .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 12
Di gi ta l Sta ti on V i s ua l Si g na l s - CO L i ne Bu tto ns .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 13
Di gi ta l Sta ti on V i s ua l Si g na l s - DSS / BL F B utto ns . .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 13
Di gi ta l Sta ti on V i s ua l Si g na l s - Fea tu re / F un cti o n Bu tto ns .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 14
Sig n a ls to Di gi ta l CA LL ED Sta ti on .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 15
Sig n a ls to Di gi ta l CA LL I NG Sta tio n .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 16
Vo i ce Ma i l Co n fi d enc e To nes .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. 9- 17
Tria d - S P art Numb ers .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. B -3
Sys tem Pa rameters .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 3
Di rec tory Dia l i ng Defa ul ts (F LA SH 23) . ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 19
H un t G ro up Pa rameters (F L ASH 30) . .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 23
Tables 
						

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Veri f ied Ac cou n t Co d es (F L ASH 3 1) .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 24
CO Li n e P ro g rammi n g ( FL ASH 40) .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 29
Miscellaneous CO Parameters & Timers (FLASH 40/41) ................................... C-31
CO Li n e R in g i ng As si g n ments ( F LA SH 40) . .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 31
I CLI D Defa u lt Ri n gi n g A ss i g nmen ts ( FL ASH 43) .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 32
DI D Def au l t Ta b l e En try (F L ASH 4 4) .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 39
Stati o n Pro g ra mmi n g (F L ASH 50) . .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 46
Bu tton As si g n ment Cha rt (F L ASH 50) .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 48
Sys tem Sp eed Dia l Nu mb ers . .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 49
ACD Gro up Pa ra meters (F L ASH 6 0) .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 51
U CD G rou p P ara meters ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 56
Vo i ce Ma i l G ro up Pa rameters .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 57
Ma i l b ox Ta b l e ( FL ASH 68) . .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 59
Exc epti o n Ta b les (F L ASH 70) . .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 67
Lea s t Co s t R ou ti ng (F LA SH 75) . .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 69
Ro ute L is t Tab l e . .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C-70
I ns ert/Del ete Ta b l es . .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 72
3- Dig i t A rea/ Off i ce Cod e R ou te Li s t Ta b l e . .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 74
6- Dig i t A rea Co de/R ou ti n g Tab l e .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 75
6- Dig i t O ff ic e Co d e Ta b l e . .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. .. .. ... .. .. .. C- 76 
						

							1
Introduction
This manual provides the information necessary to operate and
maintain theST A RPLU STr i ad -SSystem. The described features are
based on the current software release. If any of these features do not
work on your system, c all your sales representative regarding
up g r a di n g y ou r s y s tem. 
						

							Regulatory Inf orm ation (U.S.A .) 1-3
Regulatory Information (U.S.A.)
The Fe de ra l C ommuni cations C ommis si on (F CC) es ta bli she d rul es to
allow the direct conne ction of theTriad-SSys te ms to a t e le phone
network. C ertain actions mus t be undertaken or understood before the
connection of cu stomer provided equip ment is completed.
Telephone Company Notification
Before conne ctingTr iad-SSystem to the telephone network, the local
se rving te le phone comp any m ust be give n adv ance notice of intention
to use custome r prov ide d equi pme nt, and mus t be pro vid ed with the
following information:
Tel eph one Nu mbers
The telep hone numbe rs to be conne cte d to the sys te m.
Triad -SSy stem Inform ation
†The Ringer Equivalence Number also located on the KSU: 1.3B
†The USOC jack re quire d for direc t inte rconne ction with the te le phone
network: RJ11C
F CC Reg is tr at io n N u mbe r s:
†For sys te ms conf igur ed as a key sys te m: ( but ton appe ar ances )
DLPKOR-24039-KF-E
†For sys tems conf igured as a Hybrid sys tem: (dia l acces s codes)
DLPKOR-24026-MF-E
In ci den ce o f H a r m
If the te le phone compa ny de termin es tha t the cus tome r provided
equipme nt is f aulty and p ossibly ca using ha rm or interruption to the
telephone network, it s hould be disconnected until repairs can be mad e.
If this is not don e, the telep hone compan y may temp orarily dis connect
se rvi ce. 
						

							1-4 Reg ula tory I nformat ion (U. S. A. )
Changes in Se rvice
The local telephon e com pany may make chang es in its communications
facilities or procedures. If these changes affect the use of theTr iad-S
System or compatibility with the network, the telephone company must
give written notice to the user to allow uninterrupted service.
Maintenance Limitations
Main te nance on theTr iad-SS yst e m mus t be per for me d onl y b y t he
manuf acture r o r its a uthorize d a gent. The use r may not mak e a ny
change s a nd/or re pai r s e xcep t as s pe cifi cal ly note d in thi s manual . If
unaut hor iz ed al te r ati ons or re pai r s a re mad e, any re mai nin g war r ant y
and the software license for the system will be voided.
Hearing Aid Compatibility
Al lTr iad-SD ig ital Te rm ina ls are Hea ring Aid Com patib le , a s d efined in
Section68.316ofPart68FCCRulesandRegulations.
UL/CSA Saf ety Compl iance
TheTr iad-SSys te m ha s me t all saf ety req uireme nts a nd wa s fo und in
c ompl ia nc e wi t h t he Unde rwr it e rs Lab ora tor ie s (UL) 1 4 59 . Thi s s yst em is
aut hori z ed to be ar the “NRT L/C” ma rk ing. 
						

							Toll Fraud an d DISA Disclaimer 1-5
No ti ce o f C om pl ia nc e
TheTr iad-SSys te m c omp li es wi th rul es r ega rdi ng rad iat i on an d r adi o
fr eque ncy e mi ssi ons by C la ss A comput ing de vice s. In accor dance wi th
FCC S tan dar d 1 5 (Sub par t J), t he fol lowi ng infor ma ti on mus t be supp li ed
to the e nd u s er :
To l l F r a u d a n d D I S A D i s c l a i m e r
“While this device is designed to be reasonably secure against intrusions
from fraudulent callers, it is by no means invulnerable to fraud. Therefore,
no e xpr ess or i mpl ie d wa rr ant y i s made ag ain st such fra ud i nclud ing
inte rconne ction to the long distance ne twork.”
“While this device is designed to be reasonably secure against invasion of
priva cy, it is by no m ean s invulnerab le to such inv asions. The refore, no
exp re ss or imp li ed war ra nty is ma de agai nst un lawf ul or unaut hori z ed
utilization which results in the invasion of one’s right of privacy.”
Vodav i has made e ver y re asona bl e e ffor t t o ens ure t hat t hi s p roduct
work s in mos t business env ironments . However, there may be some
env ironme nts (RFI a nd E FI) in which this product ma y not work p rop erly.
In such cases, it is the responsibility of the installer to take the necessary
actions to correct the situation.
This prod uct is te sted and found to be Yea r 2000 re ady. Vodav i shows 00
as the ye ar i n S MD R out put and on L CD dis pl ays.
“T hi s eq uipme nt ge ne rate s an d u se s RF en ergy a nd if not ins tal le d a nd
used i n acco rdan ce wi th the Instru ction Ma nual , may ca use
int erfe ren ce to Ra dio Co mmuni catio ns. It has b ee n te sted and foun d to
comp ly wit h the limit s for a C las s A com putin g de vic e, pu rs uant to
Su bpar t J of Part 15 of the FC C Ru les, wh ich ar e de si gne d to pro vi de
rea so nabl e pr otec tion a gain st suc h inte rfe ren ce, wh en o per ated i n a
comme rci al env iro nme nt. Op era tion of this equ ipme nt in a r es ide nti al
are a is lik ely to cau se inte rfer en ce, in whic h cas e th e us e r, at his own
ex pen s e, wil l be r equ ire d to tak e wha tev er me as ure s m ay be req uire d
to cor rect t he i nte rfere nce .” 
						

							1-6 Toll Fraud an d DIS A Disclaimer 
						

							2
Digital Station Features
The System and Station features ofSTARPLUSTr i ad- Sare listed and
described in alphabetical order. An abbreviated feature index is
provided in the following table.