Siemens Saturn Epabx Oc1e Dyad Digital Telephone User Instructions

							SATURN EPAEX 
Standard Station User Instructions 
SECTION 4.00 CALL QUEUING FEATURES 
4.01 Internal Call Queuing - Callback. This feature allows 
you, upon dialing a busy extension number, to enter into a 
queue, hang up, and be called back when the extension be- 
comes available. 
a. To Activate Internal Call Queuing - Callback: 
1. You have dialed a busy extension and busy tone 
is heard. 
2. Do not hang up. Listen to busy tone until busy tone 
changes to a steady low tone (approximately five 
seconds). Steady low tone is confirmation that you 
may invoke callback queuing. 
3. Hang up. 
You may originate or receive other calls while waiting for the 
callback however, the callback sequence does not take place 
until both your extension and the previously dialed extension 
are idle at the same time. 
Only one callback request (Internal or Outgoing Call Queu- 
ing - Callback) is allowed at any one time. If a second call- 
back is initiated, the original callback is automatically 
cancelled. 
4. When both the called extension and your exten- 
sion become idle, 
l Three-burst ringing is heard. 
NOTE: If you donot answer the callback attempt within ap- 
proximately 18 seconds, callback queuing is auto- 
matically cancelled. 
5. Pick up the handset. 
l Ringback tone is heard. 
l Called extension rings. 
6. When the called party answers, you may begin to 
talk. 
b. To Cancel an Automatic Callback: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the automatic callback cancellation code. 
l Confirmation tone is heard indicating the can- 
cellation of the callback. 
3. Hang up. 
4.02 Internal Call Queuing - Standby. This feature allows 
you, upon dialing a busy extension, to enter into a queue and 
wait for the called party to answer. While in the standby queue, 
you hear a special ringback tone and the called party hears 
a call waiting tone. 
a. To Activate Internal Call Queuing - Standby: 
1. You have dialed a busy extension and busy tone 
is heard. 
NOTE: On some telephones, Internal Call Queuing - Stand- A30808-X5051-C120-l-8918 
Issue 1. December 1984 
by is activated on an automatic originating or auto- 
matic terminating basis. If your telephone is 
assigned the automatic originating option or the 
called party’s telephone is assigned the automatic 
terminating option, ignore the remainder of this 
procedure; when special ringback tone is heard sim- 
ply wait for the called party to answer. 
2. Do not hang up. Listen to busy tone until it changes 
to a steady low tone (approximately five seconds). 
NOTE: Steady low tone is confirmation that callback queu- 
ing may be invoked, if desired, by hanging up. Refer 
to the feature, “Internal Call Queuing - Callback.” 
3. 
4. 
NOTE: Again do not hang up. Wait until steady low tone 
changes to a special ringback tone (approximate- 
ly five seconds). This indicates standby queuing 
has been invoked. 
l The called party hears the call waiting tone. 
Wait until the called party answers the waiting call. 
You may convert from standby queuing to callback 
queuing, any time, by hanging up. 
5. When the called party answers, you may begin to 
talk. 
4.03 Outgoing Call Queuing - Callback. This feature allows 
you, upon dialing a busy outgoing trunk group, to enter into 
a queue, hang up, and be called back when a trunk becomes 
available. 
This feature applies to direct trunk group access only. For 
Least Cost Routing (LCR) access, refer to the feature, “Least 
Cost Routing.” 
a. To Activate Outgoing Call Queuing - Callback: 
1. You have dialed a trunk group access code (e.g., 
9, 82, 83, etc.) and encountered busy tone. 
2. Do not hang up. Listen to busy tone until you hear 
a steady low tone (approximately five seconds). 
Steady low tone is confirmation that you may in- 
voke callback queuing. 
3. Hang up. 
You can originate or receive calls while callback queuing is 
active. When a trunk becomes available and your telephone 
is idle, a callback is attempted. 
Only one callback request (Internal or Outgoing Call Queu- 
ing - Callback) is allowed at any one time. If a second auto- 
matic callback is initiated, the original callback is cancelled. 
4. When a trunk becomes available, 
l Three-burst ringing is heard. 
NOTE: If you do not answer the callback attempt within ap- 
proximately 18 seconds, callback queuing is auto- 
matically cancelled. 
5. Pick up the handset. 
l Dial tone is heard. 
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							SATURN EPABX 
Standard Station User Instructions 
6. 
b. To 
1. Complete dialing the desired number (do not dial 
the trunk group access code). 
Cancel an Automatic Callback: 
Pick up the handset. 
l Dial tone is heard. 
Dial the automatic callback cancellation code. 
l Confirmation tone is heard indicating the can- 
cellation of the callback. 
Hang up. 
4.04 Outgoing Call Queuing - Standby. This feature allows 
you, upon dialing a busy outgoing trunk group, to enter into 
a queue and wait for a trunk to become available. 
This feature applies to direct trunk group access only. for 
Least Cost Routing (LCR) access, refer to the feature, “Least 
Cost Routing.” 
a. To Activate Outgoing Call Queuing - Standby: 
1. You have dialed a trunk group access code (e.g., 
9, 82, 83, etc.) and encountered busy tone. A30808-X5051-C120-1-8918 
Issue 1, December 1984 
2. Do not hang up. Listen to busy tone until you hear “1 
a steady low tone (approximately five seconds). -I 
Steady low tone is confirmation that you have been .J’ 
placed in the callback queuing mode. 
NOTE: Steady low tone is confirmation that callback queu- 
ing may be’invoked, if desired, by hanging up. Refer 
to the feature, “Outgoing Call Queuing - Callback.” 
3. Again do not hang up. Listen to steady low tone 
(approximately five seconds) until you hear silence 
(or music, if provided). This is confirmation that you 
have been placed in the standby queuing mode. 
4. Continue to listen to silence (or music, if provided) 
until a trunk becomes available. 
l Dial tone is heard when a trunk becomes 
available. 
NOTE: You may convert from standby queuing to callback 
queuing, anytime, by hanging up. 
5. Upon hearing dial tone, complete dialing the 
desired number (do not redial the trunk group ac- 
cess code). 
4-2 (2 pages)  
						

							SATURN EPABX 
Standard Station User Instructions 
SECTION 5.00 CONFERENCE FEATURES 
A30808-X5051-C120-l-6918 
Issue 1, December 1984 
5.01 Add-On Conference. This feature allows you to add a 
third party (inside or outside) to your conversation. 
a. To Add a Third Party: 
1. First, ask the other party to wait. 
2. Momentarily depress the hookswitch. 
l Recall dial tone is heard. 
l The party is placed on hold 
3. 
Dial the desired number of the third party. 
l Ringback tone is heard. 
NOTE: If busy tone is heard or the party does not answer, 
momentarily depress the hookswitch to return to the 
held call. 
4. When the called party answers, inform the party 
of the conference. 
5. Momentarily depress the hookswitch again. 
l A three-party conference is established. 
NOTES: The user that originated the conference may release 
the third party by momentarily depressing the hook- 
switch. 
When more than one outside (trunk) call is added, 
transmission quality may be degraded. 
6. You may begin to talk. 
5.02 Meet-Me Conference. This feature allows you to arrange 
a conference of up to seven extensions or four extensions and 
three outside lines. Outside parties are connected to the con- 
ference by the attendant. 
a. To 
1. Establish a Meet-Me Conference: 
Pick up the handset. 
l Dial tone is heard. 
2. Dial the party you want in the conference. 
3. 
NOTE: 
l Ringback tone is heard. 
When the called party answers, inform the party 
to dial the Meet-Me Conference access code at a 
prearranged time. If the called party is from 
“out- 
side” the SATURN System, inform the party to dial 
the SATURN attendant console and have the at- 
tendant to transfer the call to the conference by di- 
aling the Meet-Me Conference access code. 
More than one Meet-Me Conference bridge may be 
assigned in the SATURN EPABX. The last digit of 
the Meet-Me Conference access code represents 
the selected conference bridge. 
4. 
5. 
NOTES: Hang up. 
Repeat the above steps for up to seven conferees. 
The attendant only may enter the conference as an 
eighth conferee. 
The maximum number of outside parties allowed in the conference at any one time is three (variable 
and assigned by data base management). 
b. To Enter the Conference: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the preannounced Meet-Me Conference fea- 
ture access code. 
l Conference tone is heard; all conferees hear 
the conference tone as you enter the con- 
ference. 
NOTES: Busy tone is heard if the conference is full. 
When more than one outside (trunk) call is added, 
transmission quality may be degraded. 
3. You may begin to talk. 
5.03 Station Controlled Conference. This feature allows you 
to establish a conference of up to seven parties. As the Con- 
ference Master you can add members to the conference, re- 
move members from the conference, leave the conference 
to consult with a conferee privately, call the attendant, or 
release from the conference and allow another conference 
member. to take over conference mastership. 
The maximum number of parties allowed in the conference 
is seven; however, the attendant can be added to the confer- 
ence as an eighth party, The maximum number of outside 
parties allowed in the conference at any one time is three (vari- 
able and assigned by data base management). When more 
than one outside (trunk) call is added, transmission quality 
may be degraded. 
a. To 
1. 
2. Establish a Conference: 
Pick up the handset. 
l Dial tone is heard. 
Dial the Station Controlled Conference access 
code. 
l Recall dial tone is heard. 
NOTE: Busy tone is heard if a conference circuit is not 
available. 
3. 
NOTE: 
4. Dial the number of the party you want to add to 
the conference. 
l Ringback tone is heard. 
If the called party does not answer, is busy, or does 
not wish to be included in the conference, you 
must 
hang up. Your phone then rings (three-burst ring- 
ing) and, upon answer, you are connected back into 
the conference. You may proceed adding parties to 
the conference by momentarily depressing the hook- 
switch to leave the conference and following the 
above procedure beginning at Step 3. 
When the called party answers, Inform the party 
of the conference. 
5-l  
						

							SATURN EPABX 
Standard Station User Instructions 
0 Ringback tone is removed. 
5. Momentarily depress the hookswitch,to add the 
party to the conference. 
Q Conference tone is heard; all conferees hear 
the conference tone as you and the other party 
enter the conference. 
NOTES: If you attempt to add more than seven inside par- 
ties or add more than the allowed number of out- 
side parties into the conference. reorder tone is 
heard for approximately 1% seconds, after which 
you are reconnected to the “would be” conferee. To 
return the conference, momentarily depress the 
hookswitch. 
Any party can leave the conference by hanging up. 
6. To add each additional party 
io the conference, 
momentarily depress the hookswitch and follow the 
above procedure beginning at Step 3. 
b. To Remove Any Conferee (Extension Only) From the 
Conference and Consult With the Conferee Privately: 
1. Momentarily depress the hookswitch to leave the 
conference. 
- Recall dial tone is heard. 
2. Dial the Conference Member Remove code. 
3. Dial the extension number of the conferee to be 
removed. 
* You and the conferee are connected in a pri- 
vate talk state. 
NOTE: As the Conference Master, you have the option of 
adding the party back to the conference or remov- 
ing the conferree from the conference totally. To add 
the conferee back into the conference, momentari- 
ly depress the hookswitch; you and the conferee reenter the conference. To remove the conferee from 
the conference, hang up. Your phone then rings  A30808-X5051-C120-l-8918 
Issue 1, December 1984 
(three-burst ringing) and, upon answer, you are con- 
nected back into the conference. 
c. To Remove the Last Member Added to the Conference 
and Consult’With the Conferee Privately: 
1. Momentarily depress the hookswitch to leave the 
conference. 
l Recall dial tone is heard. 
2. Dial the Last Member Added access code. 
3. You and the conferee are connected in a private 
talk state. 
NOTE: As the Conference Master, you have the option of 
adding the party back to the conference or remov- 
ing the conferee from the conference totally. To add 
the conferee back into the conference, momentari- 
ly depress the hookswitch; you and the conferee 
reenter the conference. To remove the conferee from 
the conference, hang up. Your phone then rings 
(three-burst ringing) and, upon answer, you are con- 
nected back into the conference. 
d. To Transfer the Position of Conference Mastership to 
Another Conferee (SATURN EPABX extension only): 
1. Inform the desired conferee that you are releasing 
from the conference and that conference master- 
ship can be gained by hookswitch flashing after you 
hang up. 
2. Hang up. 
NOTE: The first conferee to hookflash now becomes the 
Conference Master. 
When all parties in the conference hang up, the confe’rence 
is released. 
5-2 (2 pages)  
						

							SATURN EPABX 
Standard Station User Instructions 
SECTION 6.00 HOLD FEATURES 
6.01 Consultation Hold. This feature allows you to place a 
call (inside or outside) on hold and originate another call on 
the same extension line. 
a. To Place a Party on Hold and Originate Another Call: 
1. First, ask the other party to wait. 
2. Momentarily depress the hookswitch. 
l Recall dial tone is heard. 
. The party is placed on hold. 
NOTE: The hookswitch must be depressed and held for a 
short period, normally one-half to one second, then 
released. If the hookswitch is held for more than one 
second, it is the equivalent to hanging up. 
3. Dial the number of the desired party. 
l Ringback tone is heard. 
NOTE: If busy tone is heard or the called party does not 
answer, momentarily depress the hookswitch to 
return to the held call. 
4. When the called party answers, you may begin to 
talk. 
b. To Return to the Held Party: 
1. Wait until the consulted party hangs up. 
l You are automatically reconnected to the previ- 
ously held party. 
2. Resume your conversation. 
6.02 Call Hold. This feature allows you to place any call (in- 
side or outside) on hold and hang up without losing the call. 
After holding the call, you may originate or receive other calls 
on the same extension line and return to the held call or al- 
ternate between the two calls (holding one call while speak- 
ing to the other). 
a. To Place a Party on Hold: 
1. 
First, ask the other party to wait. 
2. 
Momentarily depress the hookswitch. 
3. 
l Recall dial tone is heard. 
Dial the Call Hold access code. 
l Confirmation tone is heard. 
l The party is placed on “call 
Hang up. hold.” 
4. 
NOTE: If the held party is from “outside” the SATURN 
EPABX, you must return to the held party within a 
preset period of time or the call is recalled to your 
telephone (three-burst ringing is heard), if idle, other- 
wise to the attendant. To answer/return to the held 
call, pick up the handset. 
b. To Return to a Held Call or Alternate Between Two 
Calls: A30808-X5051-C120-l-6918 
Issue 1, December 1984 
1. 
2. 
3. Pick up the handset or momentarily depress the 
hookswitch (if connected to another call). 
l Dial tone/recall dial tone is heard. 
Dial the Call Hold access code. 
l You are reconnected to the previously held 
party and the other party, if any, is placed on 
hold. 
Resume your conversation. 
6.03 Call Hold - Flip-Flop (Broker). This feature allows you, 
upon hearing a call waiting tone, to place the call in progress 
(inside or outside call) on hold and establish a connection to 
the waiting call. When no call is waiting, this feature allows 
you to place a call in progress on hold and originate another 
call on the same extension line. In either case, you can return 
to the held call or alternate between the two calls (holding 
one call while speaking to the other). 
a. To Place a Party on Hold and Answer a Waiting Call: 
1. First, ask the other party to wait. 
2. Momentarily depress the hookswitch. 
l Recall dial tone is heard. 
3. Dial the Call Hold - Flip-Flop feature access code. 
l You are connected to the waiting party and the 
other party is placed on hold. 
4. You may begin to talk. 
b. To Place a Party on Hold and Originate Another Call: 
1. First, ask the other party to wait. 
2. Momentarily depress the hookswitch. 
l Recall dial tone is heard. 
3. Dial the Call Hold - Flip-Flop feature access code. 
l Dial tone is heard. 
. The party is placed on hold. 
4. Dial the phone number of the desired party. 
9 Ringback tone is heard. 
NOTE: If the called party does not answer your call or the 
line is busy, momentarily depress the hookswitch to 
return to the held party. 
5. 
c. To 
1. 
2. When the called party answers, you may begin to 
talk. 
Return to a Held Party: 
Wait until the other party hangs up. 
l You are automatidally connected to the previ- 
ously held party. 
Resume your conversation. 
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							SATURN EPABX A30808-X5051-C120-l-6918 
Standard Station User Instructions issue 1, December 1984 
d. To Alternate Between Two Calls: 
1. Momentarily depress the hookswitch. 
l You are reconnected to the previously held 
party and the other party is placed on hold. 
NOTE: If you hang up while a call is on hold, the call is au- 
tomatically recalled to your telephone (three-burst 
ringing is heard). To answer/return to the held call, 
pickup the handset. 
2. Resume your conversation. 
6.04 Call Park. This feature allows you to place a call (inside 
or outside) on “system hold” (referred to as parked) and return 
to the parked party from the same or another SATURN EPABX 
telephone. The call is placed in one of ten selected park loca- 
tions. A unique access code is assigned to each park location. 
a. To Park an Established Call: 
First, ask the other party to wait. 
Momentarily depress the hookswitch. 
l Recall dial tone is heard. 
Dial the Call Park feature access code. 
Dial the Call Park location code (0 to 9). 
l Confirmation tone is heard. 
* The call is parked at the dialed location. NOTE: 
5. 
NOTE: If the dialed call park location is not available, busy 
tone is heard. If this situation occurs, momentarily 
depress the hookswitch to return to the held party 
and repeat the process using a different location 
code. ‘/ 
/’ 
Hang up..You are free to originate or receive other 
calls. 
If you park an outside call and you do not return to 
the party within a preset period of time, the call is 
automatically recalled to your telephone, if idle, 
otherwise to the attendant. 
b. To Return to the Parked Call: 
1. Pick up the handset at any non-restric!ed tele- 
phone. 
. Dial tone is heard. 
2. Dial the Call Park feature access code. 
3. Dial the Call Park location code which was used 
to park the call. 
l You are connected to the parked call. 
NOTE: If reorder tone is heard, the held party has discon- 
nected. If intercept tone is heard, the telephone is 
restricted from Call Park access. 
4. Resume your conversation. 
6-2 (2 pages)  
						

							SATURN EPABX 
Standard Station User Instructions A30808-X5051-C12C-1-8918 
Issue 1, December 1984 
SECTION 7.00 FWVACY FEATURES 
7.01 Executive Override. This feature allows you, upon en- 
countering busy tone, to enter into the existing conversation 
for the intended purpose of announcing a high priority or 
emergency call. Before the override occurs a warning tone 
is heard by the two conversing parties alerting them of the 
impending override. 
a. To Override a Busy Call: 
1. 
2. 
NOTE: 
3. 
NOTE: While listening to busy tone, momentarily depress 
the hookswitch. 
l Recall dial tone is heard. 
Dial the Executive Override feature access code. 
l Executive Override tone is heard followed by 
the connection to the existing conversation. 
Reorder tone is heard if the connection is denied 
(e.g., the telephone is assigned the Data Line Secu- 
rity or Executive Override Security feature). 
You may begin to talk. 
The Busy Override Injection tone is heard 8 to 20 
seconds apart after overriding the call in progress. 
7.02 Executive Override - Automatic. This feature allows 
you to camp-on to a busy extension and automatically break 
into the existing conversation if the called party does not an- 
swer your waiting call within a predetermined period of time. 
Break-in does not occur if the called telephone is assigned 
the Data Line Security or Executive Override Security feature. 
a. To Activate Executive Override - Automatic: 
1. You have dialed an extension number and special 
ringback tone is heard. 
l Special ringback tone indicates the extension 
line is busy and a call waiting tone is applied 
to the called party. 
NOTE: If your telephone is also provided with the Internal 
Call Queuing - Standby feature and a busy exten- 
sion is dialed, busy tone is heard instead of special 
ringback tone. You must wait until busy tone 
changes to low tone (approximately five seconds) 
and low tone changes to special ringback tone (ap- 
proximately five seconds) before the called party’s 
line is camped-on (call waiting tone is applied). 2. Wait until the called party answers the waiting call. 
3. If the called party does not answer your waiting call 
within a predetermined time, 
l Executive Override tone is heard followed by 
a “break-in” to the existing conversation. 
4. You may begin to talk. 
NOTE: Busy Override Injection tone is heard 8 to 20 se- 
conds apart after overriding the call in progress. 
7.03 Do Not Disturb. This feature allows you to make your 
telephone busy to all incoming calls whenever you desire not 
to be disturbed. 
a. To Make Your Telephone Busy to all Incoming Calls: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the Do Not Disturb feature activation code. 
l Confirmation tone is heard. 
l Your telephone is now made busy to all incom- 
ing calls. 
3. Hang up. 
You can originate calls while Do Not Disturb is in effect; 
however, other calls cannot wait at your telephone (e.g., in- 
dividuals invoking the Internal Call Queuing - Standby fea- 
ture). Message Waiting is not affected by activation of the Do 
Not Disturb feature. 
Each time you pick up the handset recall dial tone is heard 
as a reminder that your telephone is in the busy mode. 
b. To Re-establish Normal Operation to Your Telephone: 
Pick up the handset. 
l Recall dial tone is heard indicating Do Not Dis- 
turb is in effect. 
Dial the Do Not Disturb cancellation code. 
e Confirmation tone is heard indicating cancel- 
lation of the Do Not Disturb feature. 
Hang up. 
7-l (7-2 blank)  
						

							SATURN EPABX 
Standard Station User Instructions 
SECTION 8.00 SPEED CALLING FEATURES 
8.01 Last Number Redial. This feature allows you to dial an 
access code and have the last phone number dialed from your 
telephone automatically redialed by the SATURN System. This 
feature is normally used after dialing a busy number or when 
the called party does not answer. 
a. To Originate a Call to the Last Number Dialed From 
Your Telephone: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the Last Number Redial feature access code. 
l The SATURN System automatically dials the 
last number dialed from your telephone. 
l Ringback or busy tone is heard depending on 
the on-/off-hook condition of destination station 
or availability of trunks. 
NOTE: The SATURN System will redial only the last valid 
destination phone number. Unassigned extension 
numbers, partial dialed numbers, and feature ac- 
cess codes are not dialed. 
3. When the called party answers, you may begin to 
talk. 
8.02 Speed Calling - Group. This feature allows you to place 
speed calls to frequently called destinations. The destination 
numbers (normally outside telephone numbers) are stored in 
SATURN EPABX memory, along with a two-digit code as- 
sociated with each number. These codes are normally listed 
in your company’s telephone directory. 
a. To Place a Speed Call: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the Speed Calling - Group (1 to 4) feature ac- 
cess code. 
3. Dial the two-digit code corresponding to the desired 
telephone number. 
l Ringback or busy tone is heard depending on 
the on-/off-hook condition of destination station 
or availability of trunks. 
NOTE: If dial tone is heard instead of ringback tone, sup- A30808-X5051-C120-l-8918 
Issue 1, December 1984 
plementary dialing is required to reach the desired destination. 
4. When the called party answers, you may begin to 
talk. 
8.03 Speed Calling - Individual. This feature allows you to 
establish a personal speed call list of up to 10 frequently called 
telephone numbers. Each number (internal or external to the 
SATURN System) is assigned a one-digit code (0 to 9) and 
programmed into SATURN memory from your telephone. 
a. To Store or Change Speed Calling Codes: 
1. Pick up the handset. 
l Dial tone is heard. 
2. 
3. 
4. Dial the Speed Calling - store/change code. 
Dial the Speed Call code (0 to 9). 
Dial the desired telephone number corresponding 
to the Speed Calling code. Be sure to enter the 
complete number including any prefix digits (e.g., 
9-l-800-342-8300). 
l Confirmation tone is heard. 
NOTES: For DTMF telephones, after dialing the telephone 
number, you can expedite receiving confirmation 
tone by depressing the # key. 
5. The destination may be a number that requires sup- 
plementary dialing. 
Hang up. 
b. To Place a Speed Call: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the Speed Calling - Individual feature access 
code. 
3. Dial the one-digit speed calling code correspond- 
ing to the desired telephone destination number. 
l Ringback or busy tone is heard depending on 
the on-/off-hook condition of destination station 
or availability of trunks. 
4. When the called party answers, you may begin to 
talk. 
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							SATURN EPABX A30808-X5051-C120-l-8918 
Standard Station User Instructions Issue 1. December 1984 
SECTION 9.00 ADDITIONAL FEATURES 
9.01 Call Transfer. This feature allows you to transfer a call 
to another destination (inside or outside party). 
a. To Transfer a Call: 
1. 
2. 
3 
NOTES: 
4. First, ask the other party to wait. 
Momentarily depress the hookswitch. 
l Recall dial tone is heard. 
Dial the desired destination number. 
l Ringback tone is heard. 
If busy tone is heard or the other party does not an- 
swer, momentarily depress the hookswitch to return 
to the held party. 
When an outside party requests to be transferred 
to an extension and the extension is busy, you may 
invoke the Internal Call Queuing - Standby feature. 
This feature allows you to camp-on to the busy ex- 
tension and wait for the party to answer. 
If you desire to transfer the call before the called 
party answers, hang up the handset. The held party 
hears ringback tone and waits for the called party 
to answer. If the party being transferred is an out- 
side party and the called party does not answer wi- 
thin a preset time, the call is automatically recalled 
to your telephone (three-burst ringing is heard), if 
idle, otherwise to the attendant. To answer/return to 
the held call, pick up the handset. 
When the called party answers, announce the 
transfer and hang up. 
0 The call is transferred to the called party. 
9.02 Call Tracing. This feature allows you to have a connect- 
ed call’s data recorded on the Station Message Detail Record- 
ing (SMDR) printer. The SMDR printer prints out the calling 
party’s extension number (if an internal call) or the incoming 
trunk and trunk group number (if an external call), the called 
number, the date and time of the call, as well as a special 
character on the SMDR report that the call was traced. 
a. To Trace a Call: 
While connected to a call, momentarily depress the 
hookswitch. 
l Recall dial tone is heard. 
l The call is placed on Consultation Hold. 
Dial the Call Tracing feature access code. 
l Confirmation tone is heard indicating the call’s 
data has been recorded. 
l You are automatically reconnected to the call. 
NOTE: Reorder is heard if your telephone is not allowed 
to activate this feature. 
3. Hang up or continue talking to the other party. 
9.03 Least Cost Routing. The Least Cost Routing (LCR) fea- ture is used in some SATURN EPABX Systems to route out- 
going (trunk) calls over the least costly route available at the 
time of call placement. 
a. To Place an Outside Call: 
1. 
Pick up the handset. 
l Dial tone is heard. 
2. Dial the LCR access code if system is so equipped, 
otherwise dial the trunk access code. 
l Dial tone is heard. 
3. Dial the outside destination number. 
l Confirmation tone (three-bursts of tone) is 
heard indicating the dialed number has been 
accepted and a route has been found. 
l The SATURN System then dials the destina- 
tion number. Ringback tone is heard if the des- 
tination number is idle. Busy tone is heard if 
the destination number is busy. 
NOTES: If Route Advance Tone (one short burst of tone) is 
heard immediately after dialing the destination num- 
ber, wait until you hear confirmation tone. Route Ad- 
vance tone indicates that the SATURN System has 
accepted the dialed number and is searching for an 
idle route. Additional Route Advance Tones may be 
heard as the SATURN System searches for alter- 
nate routes to your destination. 
If Expensive Facility Tone (one burst of tone) is heard 
immediately after hearing confirmation tone, the 
SATURN System has found a more expensive route. 
If you desire not to place the call over a more ex- 
pensive route, hang up. 
If a route is not found within a preset period of time, 
the SATURN System provides a steady burst of low 
tone (if Ca!lback Queuing is assigned) to indicate 
that Callback Queuing can be invoked, if desired. 
Callback Queuing allows you to hang up and be 
called back (three-burst ringing is heard) when a 
route becomes available. To answer the callback, 
pick up the handset, listen for confirmation tone fol- 
lowed by ringback tone. When the called party an- 
swers, you may begin to talk. If you do not answer 
the callback attempt within approximately 18 se- 
conds, the callback is temporarily cancelled. Addi- 
tional callbacks (maximum of nine) will be attempted 
every five minutes. 
4. When the called party answers, you may begin to 
talk. 
b. To Cancel Callback Queuing: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the automatic callback cancellation code. 
l Confirmation tone is heard indicating the can- 
cellation of the callback. 
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							SATURN EPABX A30808-X5051-C120-l-8918 
Standard Station User instructions Issue 1, December 1984 
3. Hang up. 
9.04 Message Waiting. This feature allows you to send a mes- 
sage waiting indication to a party at another extension. This 
feature also provides a means for you to respond to the mes- 
sage or cancel the message. 
a. To Activate Message Waiting After Dialing a Do-Not- 
Answer or Busy Extension: 
1. While listening to ringback tone or busy tone, 
momentarily depress the hookswitch. 
e Recall dial tone is heard. 
2. Dial the Message Waiting activation code. 
l Confirmation tone is heard. 
l The message waiting lamp flashes at the called 
telephone. 
NOTE: If the called telephone is unable to accept any more 
messages, busy tone is heard. If the called tele- 
phone does not have the capability to receive mes- 
sage waiting indications, reorder tone is heard. 
3. Hang up. 
b. To Activate Message Waiting Without First Attempting 
to Call the Other Party: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the Message Waiting activation code. 
3. Dial ihe extension number of the party you wish 
to leave a message waiting indication. 
l Confirmation tone is heard. 
NOTE: If the called telephone is unable to accept any more 
messages, busy tone is heard. If the called tele- 
phone does not have the capability to receive mes- 
sage waiting indications, reorder tone is heard. 
4. Hang up. 
c. To Respond to a Message at Your Telephone: 
1. The message waiting lamp flashes at your tel- 
ephone. 
2. Pick up the handset. 
. Dial tone is heard. 
3. Dial the Message Waiting - Automatic Callback ac- 
cess code. 
a The SATURN System automatically dials the 
extension number of the party that sent the 
message. 
0 Ringback tone is heard. 
NOTE: If busy tone is heard, the extension is busy; try in- 
itiating the callback at a later time. 
4. When the party answers, identify yourself and ask 
for the message. 
a At the completion of the automatic callback, the message is automatically cancelled (lamp ex- 
tinguishes). 
d. To Cancel a Message That is Waiting at Your 
Telephone: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the Message Waiting - Received cancellation 
code. 
l Confirmation tone is heard. 
. The message waiting lamp extinguishes if no 
other message exists. 
3. Hang up. 
e. To Cancel a Message You Sent to Another Telephone: 
Pick up the handset. 
l Dial tone is heard. 
Dial the Message Waiting - Sent cancellation code. 
Dial the extension number to which the message 
was sent. 
l Confirmation tone is heard indicating that the 
message is cancelled. 
NOTE: Reorder tone is heard instead of confirmation tone 
if an invalid access code is dialed or the message 
was already cancelled at the called telephone. 
4. Hang up. 
9.05 Mobile Authorization Codes. This feature allows you 
to place a call from a telephone that otherwise would be res- 
tricted by its Class-of-Service. An authorization code which 
is assigned to a Class-of-Service with its own call restrictions 
must be dialed. 
a. To Override a Call Restriction: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the mobile authorization access code. 
3. Dial an authorization code. 
l Recall dial tone is heard indicating that the 
Class-of-Service assigned to the dialed authori- 
zation code is now in effect. 
NOTE: Intercept tone is heard if an invalid authorization 
code is dialed. 
4. Place the call previously restricted. 
NOTE: If you are still restricted from placing the call, the 
Class-of-Service assigned to the dialed authoriza- 
tion code may not allow it. 
After you have completed the call and hung up, the Class-of- 
Service defined by the authorization code is removed and the 
telephone’s original Class-of-Service returns active. 1 
: 
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