Siemens Saturn Epabx Oc1e Dyad Digital Telephone User Instructions
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SATURN EPABX A30808-X5051-C140-l-B919 DYAD User Instructions Issue 1, December 1984 SECTION 7.00 CALL PICKUP FEATURES 7.01 Call Pickup - Directed. This feature allows you to an- swer an incoming call that is ringing at another telephone. a. To answer a call ringing at another telephone: 1. 2. 3. 4. 5. Select and depress the appropriate pickup button. l Line pickup button lights steadily. Pick up the handset. l Dial tone is heard. Depress the m feature button or dial the Call Pickup - Directed feature access code. Dial the extension number of the telephone that is ringing. l Ringing ceases at the other telephone and you are automatically connected to the incoming call. l The calling party’s extension number or trunk identity (e.g., 1219 or LOCAL) and the exten- sion number of the ringing phone (e.g., 2503) appears on the alphanumeric display (18- and 26-button DYADs onlv) e.o.. /PU 2503 1219j - You may begin to talk. 7.02 Call Pickup - Group. This feature allows you to answer an incoming call that is ringing at another telephone within your pickup group. Your pickup group consists of a group of extensions for which any ringing telephone may be answered by any member in the pickup group. a. To 1. answer a call ringing at another telephone: Select and depress the appropriate pickup button. l Line pickup button lights steadily. Pick up the handset. l Dial tone is heard. Depress the m feature button or dial the Call Pickup - Group feature access code. l Ringing ceases at the other telephone and you are connected to the incoming call. l The calling party’s extension number or trunk identity (e.g., 1219 or LOCAL) and the exten- sion number of the ringing phone (e.g., 2503) appears on the alphanumeric display (18- and 26-button DYADs only) e.g., [PU 2503 1219 [ You may begin to talk. 7-l (7-2 blank)
SATURN EPABX A30808-X5051-C140-l-8919 DYAD User Instructions Issue 1, December 1984 SECTION 8.00 DIRECT ACCESS FEATURES 8.01 Direct Station Selection. The Direct Station Selection (DSS) feature allows you to place a call to a party at a predesignated SATURN extension by depressing a dedicat- ed feature button instead of dialing the party’s extension number. a. To place a DSS call: 1. 2. 3. 4. 5. Determine if the extension to be called is idle (a lighted DSS lamp indicates the extension is busy and a dark lamp indicates the extension is idle). Select and depress a line pickup button. l Line pickup lamp lights steadily. Pick up the handset. l Dial tone is heard. Depress the labeled DSS feature button. l Ringback tone is heard. l The called party’s extension number appears on the alphanumeric display (18- and 26button DYADs only). . The DSS lamp flashes. When the called party answers, you may begin to talk. 8.02 Direct Trunk Group Selection. This feature allows you to access an idle trunk in a designated trunk group by depressing a Direct Trunk Group Selection pickup button. The busy/idle status of the trunk group is indicated by the lamp associated with the pickup button. No incoming calls can ter- minate on this pickup button. a. To establish an outside call: 1. Determine if a trunk is available in the trunk group associated with the type of outside call to be di- aled (e.g., Central Office, Florida WATS, National WATS, etc.). The busy/idle status of the trunk group is as follows: a. Direct Trunk Group Selection lamp dark - At least one trunk is idle in the trunk group. b. Direct Trunk Group Selection lamp lighted - All trunks in the trunk group are busy. 2. If a trunk is available, depress the associated Direct Trunk Group Selection pickup button. l Associated Direct Trunk Group Selection lamp momentarily lights steadily and remains light- ed if all trunks in the trunk group are busy. NOTE: If other DYADs are provided with the same Direct Trunk Group Selection button, the associated lamp on their DYADs remain dark unless that was the last idle trunk in the trunk group. 3. Pick up the handset. l Dial tone is heard. 4. Dial the desired number. 8.03 Direct Trunk Selection. This feature allows you to originate,or receive calls over a specific trunk by depressing a pickup button on your DYAD. The busy/idle status of the trunk is indicated by the lamp associated with the pickup button. a. To establish an outside call: 1. Determine if the trunk is busy or idle. The busy/idle status of the desired trunk is as follows: a. Direct Trunk Selection lamp dark - Trunk is idle. b. Direct Trunk Selection lamp lighted - Trunk is busy. 2. If the trunk is idle, depress the associated Direct Trunk Selection pickup button. l Direct Trunk Selection lamp lights steadily NOTE: If other DYADs are provided with the same Direct Trunk Selection button, the associated lamp on their DYADs-also light steadily. 3. 4. b. To 1. Pick up the handset. l Dial tone is heard. Dial the desired outside number. answer an incoming call: The Direct Trunk Selection lamp flashes and your DYAD rings. Depress the associated Direct Trunk Selection pick- up button. l Direct Trunk Selection lamp lights steadily. Pick up the handset. You may begin to talk. 8.04 Station-Defined Direct Dial. This feature allows you to depress a dedicated feature button and have the SATURN System automatically dial the telephone number (inside or outside number) assigned to that button. One or more of these feature buttons may be assigned on your DYAD. Each button is assigned to a telephone number in SATURN EPABX memory. Note that on some DYADs the destination number may be changed by using the Speed Calling - Individual feature (18- and 26-button DYADS only). At these DYADs, the destination number is indexed to one of the speed calling codes (O-9). To change the destination number associated with the speed calling code, refer to the operating instructions of the Speed Calling - Individual feature. a. To initiate a call to the stored number: 1. Select and depress the appropriate line pickup button. . Associated line pickup lamp lights steadily. 8-l
SATURN EPABX DYAD User Instructions 2. Pick up the handset. l Dial tone is heard. 3. Depress the I! feature button l Ringback tone is heard. A30808-X5051-C140-l-B919 issue 1, December 1984 l The destination number is displayed (18- 26-button DYADs only) e.g., 1 9 994 8800 1 4. When the called party answers, you may start talking. . 8-2 (2 pages)
SATURN EPABX DYAD User Instructions SECTION 9.00 INTERCOM FEATURES A30808-X5051-C140-l-B919 Issue 1, December 1984 9.01 Automatic intercom. This feature allows you to place an intercom call to another predetermined DYAD. This fea- ture overrides the Do Not Disturb feature and Call Forward- ing features, if active at the called DYAD. a. To place an Automatic Intercom call: 1. Depress the I pickup button. . ICOM __ lamp lights steadily. 2. Pick up the handset. l Ringback tone is heard. l The extension number of the called station is displayed (18- and 2Sbutton DYADs only). 3. When the called party answers, you may begin to talk. b. To answer an Automatic Intercom call: 1. Your automatic intercom lamp flashes and you receive three-burst ringing. 2. Depress the I pickup button. l ICOM- lamp lights steadily. l The extension number of the calling party is displayed (18- and 26-button DYADs only). 3. Pick up the handset. l Three-burst ringing ceases. l You are connected to the calling party. 4. You may begin to talk. 9.02 Manual Intercom and Signaling. This feature allows you to connect to a common intercom path by depressing a dedi- cated intercom pickup button. A maximum of eight intercom pickup appearances may be connected within each intercom group and a maximum of eight parties simultaneously con- nected at any one time. Signaling of another preassigned DYAD within the intercom group is performed by depressing the Manual Signaling feature button. a. To place a Manual Intercom call: 1. Determine if the intercom is idle. a. ICOM lamp dark - Intercom is idle. b. ICOM lamp lighted - Intercom is busy. NOTE: A call origination attempt over a busy intercom will cause you to bridge onto the existing intercom con- nection. 2. Depress the I] pickup button. l ICOM lamp lights steadily indicating you are connected to the intercom. NOTE: Reorder tone is heard if the intercom is full (seven parties simultaneously connected). 3. Depress the 1 suz 1 feature button to signal the other DYAD. l The other DYAD’s audible alert tone sounds (your DYAD’s audible alert tone also sounds) for as long-as the BUZZ button is depressed; all other alerting in progress is preempted and resumes after the button is released. b. To answer a Manual Intercom Call: 1. The audible alert tone is heard at your DYAD. 2. Depress the 1 rcoM 1 pickup button. 3. Pick up the handset. 4. You may begin to talk. 9.03 Executive Intercom. This feature allows you to place a call to another DYAD within a prearranged executive inter- com group. This feature overrides the Do Not Disturb feature and Call Forwarding features, if active at the called DYAD. a. To place an Executive Intercom call: 1. Depress the wi feature button. . l ICOM DIAL - lamp lights steadily. 2. Pick up the handset. l Dial tone is heard. 3. Dial the single digit code that corresponds to the desired party. l Ringback tone is heard. 4. When the called party answers, you may begin to talk. b. To answer an Executive Intercom call: 1. Your ICOM DIAL - lamp flashes and three-burst ringing is heard. 2. Depress the w/ feature button: 3. Pick up the handset. l Three-burst ringing ceases. l ICOM DIAL - lamp lights steadily. l You are connected to the calling party. 4. You may begin to talk. 9-1 (9-2 blank)
SATURN EPABX DYAD User Instructions A30808-X5051-C140-l-B919 Issue 1, December 1984 SECTION 10.00 10.01 Executive Override. This feature allows you, upon en- countering busy tone, to enter into the existing conversation for the intended purpose of announcing a high priority or emergency call. Before the override occurs a warning tone is heard by the two conversing parties alerting them of the impending override. By using the Executive Override feature button (OVER RIDE). a. To override a busy call: NOTE: 2. NOTE: While listening to busy tone, depress the m1 feature button. l Executive Override tone is heard followed by the connection to the existing conversation. l OVER RIDE lamp lights steadily. l The alphanumeric display (18- and 26-button DYADs only) indicates that this is now a con- ference call, e.g., 1 CONF 1 Reorder tone is heard if the connection is denied (e.g., the telephone is assigned Data Line Security or Executive Override Security). You may begin to talk. The Busy Override Injection tone is heard repeatedly every 8 to 20 seconds apart after overriding a call in progress. By using the Executive Override feature access code. a. To override a busy call: 1. While listening to busy or special ringback tone, depress the XFER feature button. l Recall dial tone is heard 2. Dial the Executive Override feature access code. l The alphanumeric display (18- and 26-button DYADs only) indicates that this is now a con- ference call, e.g., 1 CONF ] l Executive Override tone is heard followed by the connection to the existing conversation. NOTE: Reorder tone is heard if the connection is denied (e.g., the telephone is assigned Data Line Security or Executive Override Security. 3. You may begin to talk. NOTE: The Busy Override Injection tone is heard repeat- edly every 8 to 20 seconds apart after overriding a call in progress. 10.02 Executive Override - Automatic. This feature allows you to camp-on to a busy extension and automatically break into the existing conversation if the called party does not an- swer your waiting call within a predetermined period of time. a. To activate Executive Override - Automatic: 1. You have dialed an extension number and special PRIVACY FEATURES ringback tone is heard. l Either special ringback tone or, if your DYAD is classmarked for callback queuing, busy tone followed by low tone followed by special ring- back tone is heard indicating that the extension line is busy. At this time call waiting tone is also applied to the called party. NOTE: If your DYAD is also provided with the Internal Call Queuing - Standby feature and a busy extension is dialed, busy tone is heard instead of special ring- back tone. You must wait until busy tone changes to low tone (approximately five seconds) and low tone changes to special ringback tone (approximate- ly five seconds) before the called party’s line is camped-on (call waiting tone is applied). Wait until the called party answers the waiting call. If the called party does not answer your waiting call within a predetermined time, l Executive Override tone is heard followed by a “break-in” to the existing conversation. l The alphanumeric display (18- and 26-button DYADs only) indicates that this is now a con- ference call, e.g., 1 CONF 1 You may begin to talk. NOTE: Busy Override Injection tone is heard repeatedly ev- ery 8 to 20 seconds apart after overriding the call in progress. 10.03 Do Not Disturb. This feature allows you to make your DYAD busy to all incoming calls whenever you desire not to be disturbed. Activation of Do Not Disturb by using the DND feature button will “busy out” your prime line extension only. For all non- prime lines appearing on your DYAD, incoming calls will cause the LED in the respective line pickup button to flash however, ringing will be inhibited. Activation of Do Not Disturb can be performed on any line appearing at your DYAD (including your prime line) by dial- ing the Do Not Disturb feature activation code, if allowed by the line’s class of service. By depressing the Do Not Disturb feature button (DND). a. To 1. 2. make your DYAD busy to incoming calls: Depress the m feature button (the button can be depressed while you’re busy on a call or when the DYAD is idle). l DND lamp lights steadily indicating that the Do Not Disturb feature is activated. l When your DYAD is idle, a Do Not Disturb indi- cation (18- and 26-button DYADS only) is dis- played. e.g., IDND ALL Hang up if off-hook. 10-l
. SATURN EPABX DYAD User Instructions You can originate calls while Do Not Disturb is in effect; however, other calls cannot wait on your DYAD’s prime line. Intercom calls are not affected by activation of the Do Not Dis- turb feature. Messages may also wait at your DYAD (la- and 26-button DYADs only). Each time you pick up the handset recall dial tone is heard as a reminder that your DYAD is in the busy mode. b. To re-establish normal operation to your DYAD: 1. Depress the 1 DNo 1 feature button (the button can be depressed while you’re busy on a call or when the DYAD is idle). l DND lamp extinguishes indicating that the Do Not Disturb feature is deactivated. . Alphanumeric display (18- and 26-button DYADs only) no longer displays DND ALL when your phone is idle. 2. Hang up if off-hook. By dialing the Do Not Disturb feature access code. a. To make your DYAD busy to incoming calls: 1. Select and depress the appropriate line pickup button. l Line pickup button lamp lights steadily. 2. Pick up the handset. l Dial tone is heard. 3. Dial the Do Not Disturb feature activation code. l Confirmation tone is heard. l Your DYAD is now made busy to incoming calls on the prime line only. Audible tone alerting will be inhibited on all other lines appearing on your DYAD. l When your DYAD is idle, a Do Not Disturb indi- cation (la- and 26-button DYADS only) is dis- played. e.g., /DND ALL 4. Hang up. You can originate calls while Do Not Disturb is in effect; however, other calls cannot wait on the associated line. Inter- com calls and voice calls are not affected by activation of the Do Not Disturb feature. Messages may also wait at your DYAD (la- and 26-button DYADs only). Each time you pick up the handset recall dial tone is heard as a reminder that your DYAD is in the busy mode. b. To 1. 2. re-establish normal operation to your DYAD: Pick up the handset. l Recall dial tone is heard indicating Do Not Dis- turb is in effect. Dial the Do Not Disturb cancellation code. . Confirmation tone is heard indicating cancel- lation of the Do Not Disturb feature. A30808-X5051-C140-1-B9~g Issue 1, December 1984 l Alphanumeric display (la- and 26-button DYADs only) no longer displays the Do Not Dis- turb indication. 3. Hang up. 10.04 Call Privacy:‘Activation of the Call Privacy feature on a specific line prevents all other parties from bridging on that line. This feature is assigned to DYADs on an automatic ac- tivating and manual activating basis. If your DYAD is assigned the automatic activating option, each time you receive or place a call, Call Privacy is automatically activated. For DYADs assigned the automatic activation option. a. To deactivate Call Privacy: While in an established conversation, depress the (,,,, feature button. l PRIV lamp extinguishes indicating Call Priva- cy is deactivated. (The PRIV lamp remains ex- tinguished until the call is disconnected.) NOTES: A third party can now bridge on the line by depress- ing associated line pickup button. Call Privacy may be reactivated by redepressing the PRIV feature button. For DYADs assigned the manual activation option. a. To activate Call Privacy: Depress the p--j feature button (the button can be depressed while you’re busy on a call or when the DYAD is idle). NOTES: l PRIV lamp lights steadily indicating that Call Privacy is active. Any party attempting to bridge on the line receives busy tone. If a party has already bridged on the line, the bridged party is disconnected from the call and busy tone is heard. b. To deactivate Call Privacy: Depress the m feature button (the button can be depressed while you are busy on a call or when the DYAD is idle). . PRIV lamp extinguishes indicating that the Call Privacy feature is deactivated. 10.05 Station Ringer Cutoff. This feature allows you to dis- able your DYAD’s audible alert tone. When disabled, the only indication that you receive of an alerting call is the pickup button’s flashing lamp. a. To disable the audible alert tone: Depress the ml feature button, anytime. l RINGER OFF lamp lights steadily. b. To enable the audible alert tone: Depress the m feature button. l RINGER OFF lamp extinguishes. 10-2 (2 pages)
SATURN EPABX DYAD User Instructions A30808-X5051-C140-l-8919 Issue 1, December 1984 SECTION 11.00 SPEED CALLING FEATURES 11.01 Last Number Redial. This feature allows you to have the last phone number dialed from your DYAD automatically redialed by the SATURN System. This feature is normally used after dialing a busy number or when the called party does not answer. a. To display the last number dialed from your DYAD (la- and 26-button DYADs only): 1. Do not pick up the handset. 2. Depress the [Fi feature button. l The number aooears on the alphanumeric dis- play. e.g., 1 ’ ’ 9 994 88001 b. To place a call to the last number dialed from your DYAD: Select and depress the appropriate line pickup button. l Associated line pickup lamp lights steadily. Pick up the handset. l Dial tone is heard. Depress the pE?J feature button or dial the Last Number Redial feature access code. l The SATURN System autoqatically dials the last phone number dialed from your DYAD. l Ringback tone is heard. l The phone number appears in the alphanumer- ic display (18- and 26-button DYADs only) e.g., 9 994 8800 1 NOTE: The SATURN System will redial only the last valid destination phone number. Unassigned extension numbers, partial dialed numbers, and feature ac- cess codes are not dialed. 4. When the called party answers, you may begin to talk. 11.02 Saved Number Redial. This feature allows you to store, into system memory, a telephone number that you have just dialed by depressing a feature button and have this number automatically redialed at a later time by depressing the same feature button. Only one number can be stored at a time from your DYAD. a. To display the stored number (18- and 26-button DYADs only): 1. Do not pick up the handset. 2. Depress the ml feature button. . The number appears on the alphanumeric dis- play (18- and 26-button DYADs only) e.g., L 9 994 88001 1. Upon dialing a do-not-answer (ringback tone is heard) or busy (busy tone is heard) number, or while established in conversation with a called party, depress the ( feature button to store the just dialed number. l SAVE NO. lamp lights steadily. 9 After you hang up, the SAVE NO. lamp extin- guishes; however, the number is stored in memory. NOTE: The number is saved regardless of whether the called party answers or is busy. c. To initiate a call to the party associated with the stored number: Select and depress the appropriate line pickup button. l Associated line pickup lamp lights steadily. Pick up the handset. l Dial tone is heard. Depress the (1 feature button. l SAVE NO. lamp lights steadily during system dialing then extinguishes. l Ringback tone is heard. l The dialed digits appear on the alphanumeric display (18- and 26-button DYADs only) e.g., 9 994 88001 When the called party answers, you may begin to talk. 11.03 Speed Calling - Individual. This feature allows you to establish a personal speed call list of up to 10 frequently called telephone numbers. Each number (internal or exter- nal to the SATURN System) is assigned a one-digit code (0 to 9) and programmed into SATURN memory from your DYAD. By using the Speed Calling - Individual feature button (SPEED IND). a. To display the speed call list (18- and 26-button DYADs only): 1. Do not pick up the handset. 2. Depress the 1-1 feature button. l SPEED IND lamp lights steadily. l The speed call code and the telephone num- ber of the first member of the speed call list is displayed. e.g., 10 99948800) NOTE: VACANT is displayed if no telephone number has been assigned to the speed calling code. 3. You can scroll through the speed call list by b. To store a number: 11-l
SATURN EPABX A30808-X5051-C140-l-B919 DYAD User Instructions Issue 1, December 1984 NOTES: repeatedly depressing the WI feature button. After the last member of the speed call list is dis- played, depressing the SPEED IND feature button again causes the display to go blank and SPEED IND lamp to extinguish. If you desire to place a call to a displayed member number while in the display mode, select any line pickup button and pick up the handset. The SATURN System will automatically dial the dis- played number. b. To store or change speed calling codes (18- and 26-button DYADs only): 1. Do not pick up the handset. 2. Use the display procedure to scroll to the appropri- ate speed call code/telephone number. 3. Do not pick up the handset. 4. Depress the * key on the DYAD’s keypad to enter the change mode. l Speed IND lamp flashes. l Alphanumeric display prompts you to enter a new number. e.g., 10 ENTER NEW NO 1 5. Dial the desired telephone number corresponding to the speed calling code. Be sure to enter the com- . plete number including any prefix digits (e.g., 9 1 800 342 8300). NOTE: The destination may be a number that requires sup- plementary dialing. 6. Depress the m feature button to store the new number. l SPEED IND lamp lights steadily indicating the number is stored in memory. l The dialed number is displayed along with the corresponding speed calling code. e.g., 10 99948800 1 NOTE: If the action is unsuccessful for any reason, the SATURN System responds with an error message (e.g. 3 ERROR-REENTER). c. To place a speed call (18- and 26-button DYADs only): 1. Select and depress the appropriate line pickup button. l Line pickup lamp lights steadily. 2. Pick up the handset. l Dial tone is heard. 3. Depress the (sI;NEoEDI feature button. l SPEED IND lamp lights steadily. 4. Dial the one-digit speed calling code corresponding to the desired telephone destination number. l SPEED IND lamp extinguishes. l Telephone number associated with the dialed speed calling code appears on the alphanu- meric display. l Ringback tone is heard. 5. When the called party answers, you may begin to talk. By using the Speed Calling - Individual access code. a. To store or change speed calling numbers: 1. Select and depress the appropriate line pickup button. 2. l Line pickup lamp lights steadily. Pick up the handset. l Dial tone is heard. 3. 4. 5. Dial the Speed calling - store/change code. Dial the speed call code (0 to 9). Dial the desired telephone number corresponding to the speed calling code. Be sure to enter the com- plete number including any prefix digits (e.g., 9 1 800 342 8300). l Confirmation tone is heard. NOTES: To expedite receiving dial tone, depress the # key immediately after entering the last digit of the tele- phone number. The destination may be a number that requires sup- plementary dialing. 6. Hang up. b. To place a speed call: 1. 2. 3. 4. 5. Select and depress the appropriate line pickup button. l Line pickup lamp lights steadily. Pick up the handset. l Dial tone is heard. Dial the Speed Calling - Individual feature access code. Dial the one-digit speed calling code correspond- ing to the desired telephone destination number. l Telephone number associated with the dialed speed calling code appears on the alphanu- meric display (18- and 26-button DYADs only). l Ringback tone is heard. When the called party answers, you may begin to talk. 11.04 Speed Calling - Group. This feature allows you to place speed calls to frequently called destinations. The destina- 11-2
SATURN EPABX DYAD User Instructions tion numbers (normally outside telephone numbers) are stored in SATURN EPABX memory, along with a two-digit code as- sociated with each number. These codes are normally listed in your company’s telephone directory. a. To place a speed call: 1. Select and depress the appropriate line pickup button. l Associated line pickup lamp lights steadily. 2. Pick up the handset. l Dial tone is heard. 3. Depress the one- feature button or dial the PI Speed Calling - Group feature access code. A30808-X5051-C140-l-6919 Issue 1, December 1984 l SPEED GRP- lamp lights steadily. NOTE: In SATURN Systems utilizing only one speed calling group, the SPEED SYSTEM feature button is used. 4. Dial the two-digit code corresponding to the desired .telephone number. l SPEED GRP- lamp extinguishes after system dialing. l Ringback tone is heard. l Telephone number associated with the dialed speed call code is displayed (la- and 26-button DYADs only). 5. When the called party answers, you may begin to talk. 11-3 (11-4 blank)
SATURN EPABX DYAD User Instructions SECTION 12.00 ADDITIONAL FEATURES A30808-X5051-C140-l-6919 Issue 1, December 1984 12.01 Least Cost Routing. The Least Cost Routing (LCR) feature is used in some SATURN EPABX Systems to route outgoing (trunk) calls over the least costly route available at the time of call placement. a. To place an outside call: Select and depress the appropriate line pickup button. l Line pickup button lamp lights steadily. Pick up the handset. l Dial tone is heard. Dial the LCR access code. l Dial tone is heard. Dial the outside destination number. l Confirmation tone (three-bursts of tone) is heard indicating that the dialed number has been accepted and a route has been found. l The SATURN System then dials the destina- tion number. Ringback tone is heard if the des- tination number is idle. Busy tone is heard if the destination number is busy. NOTES: If Route Advance Tone (one short burst of tone) is heard immediately after dialing the destination num- ’ ber, wait until you hear confirmation tone. Route Ad- vance tone indicates that the SATURN System has accepted the dialed number and is searching for an idle route. Additional Route Advance Tones may be heard as the SATURN System searches for alter- nate routes to your destination. If Expensive Facility Tone (one burst of tone) is heard immediately after hearing confirmation tone, the SATURN System has found a more expensive route. If you desire not to place the call over a more ex- pensive route, hang up. If a route is not found within a preset period of time, the SATURN System provides a steady burst of low tone (if Callback Queuing is assigned) to indicate that Callback Queuing can be invoked, if desired. Callback Queuing allows you to hang up and be called back (three-burst ringing is heard) when a route becomes available. To answer the callback, pick up the handset, listen for confirmation tone fol- lowed by ringback tone. When the called party an- swers, you may begin to talk. If you do not answer the callback attempt within approximately 18 se- conds, the callback is temporarily cancelled. Addi- tional callbacks (maximum of nine) will be attempted every five minutes. 5. When the called party answers, you may begin to talk. b. To cancel callback queuing: 1. Pick up the handset. l Dial tone is heard. 2. Dial the automatic callback cancellation code ‘0 Confirmation tone is heard indicating the can- cellation of the callback. 3. Hang up. 12.02 SMDR Account Codes. If your DYAD is equipped with an ACCT feature button, you may display the default account code or the previously entered special account code (18- and 26-button DYADs only). You may also change the account code to another account code, any time during an established call. a. To enter a special account code. 1. NOTE: 2. After dialing a trunk access code (e.g., “9” for out- side) or an LCR access code, if you hear recall dial tone, enter a valid account code. l Dial tone is heard. The account code must be entered within a preset period of time or else the trunk is released and re- order tone is heard. Complete the call by dialing the desired destina- tion number (do not redial the trunk or LCR access code). b. To display the account code associated with your DYAD (18- and 26-button DYADs only): 1.. NOTES: Depress the 1 Accr 1 feature button (the button can be depressed while you’re busy on a call or when the DYAD is idle). l The default account code or previously entered special account code is disDlaved e.o., [ACCT 10828397689 1 . - After a preset period of time, the alphanumeric dis- play is restored to the original call display. If a special account code had been previously en- tered, the special account code is displayed for that call. The default account code is restored automat- ically at the end of the call during which such change has been made. c. To change an account code to another code (18- and 26-button DYADs only). 1. During an established call, depress the feature button. (1 l The current account code (default or previously entered special account code) is displayed. e.g., 1 ACCT 19305784385 [ 2. Depress the * key on the DYAD’s keypad. l If the call is being recorded by SMDR, the cur- rent displayed account code is removed and the account code indicator is displayed, e.g., 1 ACCT 1 12-1