Siemens Saturn Epabx Oc1e Dyad Digital Telephone User Instructions
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SATURN EPABX A30808-X5051-C120-1-6918 Standard Station User Instructions Issue 1, December 1984 9.06 SMDR Account Codes. Account codes are used with SMDR on preselected incoming and outgoing trunk calls. Two types of account codes are used: standard (or default) ac- count codes and special account codes. Default account codes are assigned to stations and trunks and are automati- cally activated when you originate or receive a Call over one of these groups. Special account codes must be entered from your telephone to complete an otherwise restricted outgoing call. a. To Enter a Special Account Code: 1. After dialing a trunk access code (e.g., “9” for out- side) or an LCR access code, if you hear recall dial tone, enter a valid account code. l Dial tone is heard. NOTE: The account code must be entered within a preset period of time or else the trunk is released and re- order tone is heard. 2. Complete the call by dialing the desired destina- tion number (do not redial the trunk access code). 9.07 Stop Hunt. This feature allows a sequential hunt group to be temporarily reduced in size. a. To 1. 2. b. To 1. Shorten the Sequential Hunt Group: Dial the Stop Hunt activation code from the exten- sion at which all succeeding extensions are to be excluded from the hunting list. For example, if the hunt sequence includes extensions 234-235-236- 237-238-239 and you want to exclude extensions 238 and 239, dial the Stop Hunt access code from extension 237. l Confirmation tone is heard indicating the suc- cessful activation of the Stop Hunt feature. Hang up. Return the Hunt Group to Full Size: Dial the Stop Hunt cancellation code from the ex- tension that activated Stop Hunt. l Confirmation tone is heard indicating success- ful cancellation of the Stop Hunt feature. 2. Hang up. 9.08 Universal Night Answer - Zoned. This feature allows you to answer incoming calls ringing the night bell(s) when the SATURN EPABX System is in the night service mode. aI To Answer an Incoming Call: 1. You hear the night bell(s) 2. Pick up the handset. l Dial tone is heard. ringing. 3. Dial the appropriate Universal Night Answer zone access code. l A talking connection is established between you and the incoming party. NOTE: If reorder tone is heard, the night call already has been answered. If intercept tone is heard, you are not allowed to answer incoming night calls from your telephone. 4. You may begin to talk. 9.09 Voice Paging Access - Zoned and Area. This feature allows you to page another party over the loudspeaker system. a. To .Page a Party: 1. Pick up the handset. l Dial tone is heard. 2. Dial the appropriate Voice Paging zone, area (com- bination of zones), or all zones access code. l Confirmation tone is heard indicating connec- tion to the loudspeaker system. 3. Speak slowly and distinctly into the handset. 4. Hang up. 9-3
SATURN EPABX A30808-X5051-C120-l-5918 Standard Station User Instructions Issue 1, December 1984 Table 9.00 Feature Access Codes FEATURE CODE FEATURE CODE CALL FORWARDING FEATURES SPEED CALLING FEATURES Call Forwarding - All Calls To Activate ......................... ToCancel ......................... Call Forwarding - Busy Lines To Activate ......................... ToCancel ......................... Call Forwarding - No Answer To Activate ......................... ToCancel ......................... Call Forwarding - Secretarial To Activate. ........................ To Cancel ......................... Call Forwarding to Public Network To Activate. ........................ ToCancel ......................... Call Forwarding - Return. .............. CALL PICKUP FEATURES Call Pickup - Directed ................. Call Pickup - Group. .................. CALL QUEUEING FEATURES Internal Call Queuing - Callback To Cancel Callback. ................. Outgoing Call Queueing - Callback To Cancel Callback. ................. CONFERENCE FEATURES Last Number Redial ................... Speed Calling - Individual To Store Or Change ................. To Place A Call .................... Speed Calling - Group ................ Group1 ........................... Group2 ........................... Group3 ........................... Group4 ........................... ADDITIONAL FEATURES Call Tracing. ......................... Least Cost Routing To Access ......................... To Cancel Callback. ................. Message Waiting To Activate ......................... To Respond ........................ To Cancel Sent Message ............. To Cancel Received Message ......... Stop Hunt To Activate ......................... To Cancel ......................... ,Universal Night Answer All Zones ........................... Zone1 ............................ Zone2 ............................ Zone3 ............................ Zone4 ............................ Meet-Me Conference .................. Station Controlled Conference To Access Conference ............... To Remove Any Conferee. ............ To Remove Last Conferee ............ HOLD FEATURES Call Hold. ........................... Call Hold - Flip-Flop (Broker) ........... Call Park ............................ PRIVACY FEATURES Voice Paging Access Zone 1 ............................ Zone2 ............................ Zone 3 ............................ Zone 4 ............................ Zones 1 and 2 ..................... Zones 1 and 3 ..................... Zones 1 and 4 ..................... Zones 2 and 3 .......... . .......... Zones 2 and 4 ..................... Zones 3 and 4 ..................... Zones 1, 2, and 3 ................... Zones 1, 2, and 4 ................... Zones 1, 3, and 4.. ................. Zones 2, 3, and 4 ................... Zones 1, 2, 3, and 4. ................ Executive Override .................... Do Not Disturb To Activate ......................... ToCancel .........................
SATURN EPABX A30808-X5051-C120-l-B918 Standard Station User Instructions Issue 1, December 1984 Table 9.01 Feature Instruction Guide FEATURE CALL FORWARDING - FEATURES PROCEDURE Call Forwarding - All Calls - TO Forward all incoming calls: - To cancel forwarding: Call Forwarding - Busy Lines - To forward incoming calls when your telephone is busy: - To cancel forwarding: : fr Pick up handset (dial tone) - Dial Call Forwarding All Calls activation code - Dial forwarded-to extension number (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confir- mation tone) - Hang up. Pick up handset (dial tone) - Dial Call Forwarding Busy Lines activation code - Dial forwarded-to extension number (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confir- mation tone) - Hang up. Call Forwarding - No Answer - To forward incoming calls not answered at your telephone: - To cancel forwarding: Pick up handset (dial tone) - Dial Call Forwarding No Answer activation code - Dial forwarded-to extension number (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confir- mation tone) - Hang up. Call Forwarding to Public Network - To forward all incoming calls to an outside number: - To cancel forwarding: Pick up handset (dial tone) - Dial Call Forwarding to Public Network activa- tion code - Dial outside destination number (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confir- mation tone) - hang up. Call Forwarding - Secretarial - To forward all incoming calls to the preassigned extension: - To cancel forwarding: Pick up handset (dial tone) - Dial Call Forwarding Secretarial activation code (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Call Forwarding cancellation code (confir- mation tone) - Hang up. Call Forwarding - Return - To transfer a call back to the forwarding-telephone: Momentarily depress hookswitch (recall dial tone) - Dial Call Forwarding Return access code (ringback tone) - When party answers, announce the transfer - Hang up. CALL PICKUP FEATURES Call Pickup - Directed - To pick up a call: Pick up handset (dial tone) - Dial Call Pickup Directed access code - Dial extension number where call is ringing - You may begin to talk. Call Pickup - Group - To pick up a call in your pickup group: CALL QUEUING FEATURES Pick up handset (dial tone) - Dial Call Pickup Group access code - You may begin to talk. Internal Call Queuing - Callback - To establish an automatic callback: - To cancel an automatic callback: Busy tone is heard after dialing busy extension - Do not hang up (busy tone changes to low tone) - Hang up - When three-burst ringing is heard, pick up handset (ringback tone) - When called party answers, you may begin to talk. Pick up handset (dial tone) - Dial automatic callback cancellation code (con- firmation tone) - Hang up. Internal Call Queuing - Standby - To establish a standby queuing condition: Busy tone is heard after dialing busy extension - Do not hang up (busy tone changes to low tone) - Do not hang up (low tone changes to special ring- back tone) - When called party answers, you may begin to talk. 9-5
SATURN EPABX Standard Station User Instructions A30808-X5051-C120-l-8918 Issue 1, December 1984 , Table 9.01 Feature Instruction Guide (Continued) FEATURE PROCEDURE CALL QUEUING FEATURES (Con?.) Outgoing Call Queuing - Callback - To establish an automatic callback Busy tone is heard after dialing trunk access code - Do not hang up (busy tone condition: changes to low tone) - Hang up - When three-burst ringing is heard, pick up handset (dial tone) - Complete dialing number. - To cancel an automatic callback: Pick up handset (dial tone) - Dial automatic callback cancellation code (confir- mation tone) - Hang up. Outgoing Call Queuing - Standby - To establish a standby queuing condition: Busy tone is heard after dialing trunk access code - Do not hang up (busy tone changes to low tone) - Do not hang up (low tone changes to silence or music, if provided) - When dial tone is heard, complete dialing the number. CONFERENCE FEATURES Add-On Conference - To add a third party: Momentarily depress hookswitch (recall dial tone) - Dial telephone number of third party (ringback tone) - When party answers, inform party of conference - Momentarily depress hookswitch again to add party to conference - You may begin to talk. Meet-Me Conference - To enter the conference: Pick up handset (dial tone) - Dial Meet-Me Conference access code and bridge code (conference tone) - You may begin to talk. Station Controlled Conference - To access a conference circuit: Pick up handset (dial tone) - Dial Station Controlled Conference access code (recall dial tone) - To add parties to the conference: Momentarily depress hookswitch to leave conference (recall dial tone) - Dial tel- ephone number of desired party (ringback tone) - When party answers, inform party of conference - Momentarily depress hookswitch to add party to confer- ence (conference tone) - Repeat procedure to add other parties to conference. - To remove any conferee from the Momentarily depress hookswitch to leave conference (recall dial tone) - Dial Con- conference and consult with the ference Member Remove code - Dial extension number of conferee to be re- conferee privately: moved - You may begin to talk. - To remove the last member added Momentarily depress hookswitch to leave conference (recall dial tone) - Dial Last to the conference and consult Member Added access code - You may begin to talk. with the conferee privately: - To transfer conference mastership: Inform desired conferee that you are releasing from the conferee and that con- ference mastership can be gained by hookswitch flashing after you hang up. HOLD FEATURES Consultation Hold - To hold a call and originate another call: - To return to the held call: Call Hold - To hold a call: - To return to the held call or alternate between two calls: Momentarily depress hookswitch (recall dial tone) - Dial destination number (ring- back tone) - When party answers, you may begin to talk. Wait until consulted party hangs up and you are automatically connected to party. Momentarily depress hookswitch (recall dial tone) - Dial Call Hold access code (confirmation tone) - Hang up. Pick up handset or momentarily depress hookswitch, if connected to another call (dial tone/recall dial tone) - Dial Call Hold access code (automatic reconnection to held party and other party, if any, is placed on hold) - Resume your conver- sation. 9-6
SATURN EPABX Standard Station User Instructions A30808-X5051-C120-l-8918 Issue 1, December 1984 Table 9.01 Feature Instruction Guide (Continued) FEATURE HOLD FEATURES (Con?.) PROCEDURE Call Hold - Flip-Flop (Broker) - To hold a call and answer a waiting call: - To hold a call and originate another call: - To return to a held call: - To alternate between two calls: Momentarily depress hookswitch (recall dial tone) - Dial the Call Hold Flip-Flop access code - You may begin to talk. Momentarily depress hookswitch (recall dial tone) - Dial the Call Hold Flip-Flop access code (dial tone) - Dial number of party (ringback tone) - When party an- swers, you may begin to talk. Wait until other party hangs up (automatic reconnection to party) - Resume your conversation. Momentarily depress hookswitch (automatic reconnection to other party) - Re- sume your conversation. Call Park - To park (hold) a call: - To return to the parked call: Momentarily depress hookswitch (recall dial tone) - Dial Call Park access code - Dial Code Park location code (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Call Park access code - Dial Call Park location code - Resume your conversation. PRIVACY FEATURES Executive Override - To override a busy call: While listening to busy tone, momentarily depress hookswitch (recall dial tone) - Dial Executive Override access code (executive override tone) - You may be- gin to talk. Executive Override - Automatic - To activate: Special ringback tone is heard after dialing an extension-Wait until called party answers waiting call - If called party does not answer your call within a preset period of time (executive override tone) - You may begin to talk. 30 Not Disturb - To make your telephone busy to incoming calls: - To re-establish normal operation to your telephone: SPEED CALLING FEATURES Pick up handset (dial tone) - Dial Do Not Disturb activation code (confirmation tone) - Hang up. Pick up handset (recall dial tone) - Dial Do Not Disturb cancellation code (confir- mation tone) - Hang up. Last Number Redial - To originate a call to the last number dialed from your telephone: Pick up handset (dial tone) - Dial Last Number Redial access code (ringback tone) - When called party answers, you may begin to talk. Speed Calling - Group - To place a speed call: Pick up handset (dial tone) - Dial Speed Calling Group access code - Dial code corresponding to desired telephone number (ringback tone) - When called party answers, you may begin to talk. Speed Calling - Individual - To store or change speed calling codes: - To place a speed call: Pick up handset (dial tone) - Dial Speed Calling Store/Change access code - Dial a speed call code (0 to 9) - Dial desired telephone number (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Speed Calling Individual access code - Dial code corresponding to desired telephone number (ringback tone) -When called party answers, you may begin to talk. 9-7
SATURN EPABX Standard Station User instructions A30808-X5051-C120-‘~-B918 issue 1, December 1984 Table 9.01 Feature instruction Guide (Continued) FEATURE ADDITIONAL FEATURES PROCEDURE Call Transfer - To transfer a call: Momentarily depress hookswitch (recall dial tone) - Dial destination number (ring- back tone) - When party answers, announce the transfer - Hang up. Call Tracing - To trace a call: Momentarily depress hookswitch (recall dial tone) - Dial Call Trace access code (confirmation tone, reconnection to call) - Hang up or continue to talk. Least Cost Routing - To place an outside call: Pick up handset (dial tone) - Dial LCR access code (dial tone) - Dial destination number (confirmation tone then ringback tone) - When party answers, you may begin to talk. - To cancel callback queuing: Pick up handset (dial tone) - Dial automatic callback cancellation code (confir- mation tone) - Hang up. Message Waiting - To activate message waiting after dialing a do-not-answer or busy extension: - To activate message waiting without first attempting to call the other party: - To respond to a message at your telephone: - To cancel a message that is waiting at your telephone: 2 To cancel a message you sent to another telephone: Mobile Authorization Codes - To override a call restriction or feature: Momentarily depress hookswitch (recall dial tone) - Dial Message Waiting acti- vation code (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Message Waiting activation code - Dial exten- sion number of party (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Message Waiting Automatic Callback access code (ringback tone) - When party answers, identify yourself and ask for the message. Pick up handset (dial tone) - Dial Message Waiting Received cancellation code (confirmation tone) - Hang up. Pick up handset (dial tone) - Dial Message Waiting Sent cancellation code (con- firmation tone) - Hang up. Pick up handset (dial tone) - Dial Mobile Authorization access code - Dial an Authorization Code (recall dial tone) - Place the call or activate the feature previ- ously restricted. SMDR Account Codes - To enter an account code: After dialing a trunk access code and recall dial tone is heard, dial a valid ac- count code (dial tone) - Complete dialing destination number. Stop Hunt - To shorten the hunt group: - To return, the hunt group to full size: Universal Night Answer - Zoned - To answer an incoming call: Dial the Stop Hunt activation code from extension at which all succeeding ex- tensions are to be excluded from the hunt list (confirmation tone) - Hang up. Dial the Stop Hunt cancellation code from extension at which Stop Hunt was ac- tivated (confirmation tone) - Hang up.. .* You hear the night bells - Pick up handset (dial tone) - Dial appropriate zone accesslcode ‘-,You may begin to talk. Voice Paging Access - Zoned and Area - To page a party: i . ~- . . Pick up handset (dial tone) - Dial appropriate zone or zone combination access code [confirmation tone) - Speak slowly and distinctly into handset - Hang up. 9-8 (8 pages)
Siemens Practices Operation Series A30808-X5051-CllO-l-8919 Issue 1, December 1984 SATURN@ EPABX OCIE ATTENDANT CONSOLE DESCRIPTION AND OPERATING INSTRUCTIONS Issued by Office Systems Group . 5500 Broken Sound Boulevard N.W. Boca Raton, Florida 33431 l (305) 994-8100 l Telex: 515052 Siemens Communication Systems, Inc.. Printed in U.S.A.
Siemens Practices Operation Series A30808-X5051-CllO-l-8919 Issue 1, December 1984 0 Siemens Communication Systems, Inc., 1982, 1984 All rights reserved. This material is Proprietary to Siemens Communication Systems, Inc. Any unautho- rized reproduction, use or disclosure of this material, or any part thereof, is strictly prohibited. Siemens reserves the right to make changes in specifications at any time and without notice. The information furnished by Siemens in this material is believed to be accurate and reliable. However, no responsibility is assumed by Siemens for its use. SATURN’ is the registered trademark of Siemens Communication Systems, Inc. .
SATURN EPABX A30808-X5051-E130-l-8931 Traffic Metering And Analysis Issue 1, December 1984 . TRUNK ACTIVITY AUDIT REPORT l TRUNK GROUP NUMBER 3 TRK INC INC INC OUT OUT OUT FAIL GLARE NUM ATTEMPT ccs HTIA ATTEMPT ccs HTIA ATTEMPT ATTEMPT 0 66 91.1 138 0 1.9 .*** 0 0 1 50 65.6 131 0 1.0 “ft. 0 0 2 30 41.0 136 0 0.6 60 0 0 3 12 27.3 227 0 0.7 70 0 0 4 4 2.0 50 0 0.0 0 0 0 t DATA RESOURCE USAGE (IN CCS) l MODM PL 1 USAGE 6 MODM PL 2 USAGE 1 MODM PL 1 QUEUE 0 MODM PL 2 QUEUE 0 t DATAEVENTPEGCOUNTERS l DATA CALL BUSY 0 DATA CALL ATTEMPT 19 DATA CALL COMPLETE 97 DATA CALL FAILURE 2 MODM PL 1 ATTEMPTS 4 MODM PL 2 ATTEMPTS 2 MODM PL 1 BUSY 1 MODM PL 2 BUSY 0 MODM PL 1 Cl STANDBY 1 MODM PL 2 Q STANDBY 0 . DATA TRUNK GROUP REPORT 9 INC DATA CALLS OUT DATA CALLS DATA STANDBY QUEUING TG PEGS USAGE HTIA PEGS USAGE HTIA PEGS USAGE HTIA ATB 1 0 0 0 0 0 0 0 0 0 0 2 0 0 0 0 0 0 0 0 0 0 4 0 0 0 0 0 0 0 0 0 0 5 0 0 0 0 0 0 0 0 0 0 7 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 13 0 0 0 0 0 0 0 0 0 0 19 0 0 0 0 0 0 0 0 0 0 23 0 0 0 0 0 0 0 0 0 0 24 0 0 0 0 0 0 0 0 0 0 REPORT COMPLETE NOTES: The above sample report indicates the traffic data was accumulated from 08:OO to 12:00 hours on November 15, 1984. HT/A is the total usage in seconds divided by the total number of pegs. When “ **** ” is printed, one or more trunk calls were established when the traffic metering session began but no trunk calls were originated during the traffic metering period. VoOCC (Percent of Occupancy) - The percent of time in use of the trunks in a particular trunk group during the traffic metering period. Figure 7.00 Traffic Metering Report Sample (Continued) 7-3 (7-4 blank)
SATURN EPABX Attendant Console General Description and Operating Instructions CONTENTS SECTION PAGE SECTION PAGE 1.00 INTRODUCTION ............................. _ . l-l 1.01 Purpose of Practice .......................... l-l 1.02 Purpose of Equipment ........................ l-l 1.03 SIEMENS SATURN Practices .................. l-l 2.00 GENERAL DESCRIPTION ...................... .2-l 2.01 Operational Characteristics ................... .2-l 2.02 Physical Characteristics. ..................... .2-l 3.05 Dialing Keypad. .......................... -3-3 3.06 Call Answer Keys. .......................... .3-3 3.07 Call Processing Keys ......................... 3-5 3.06 Standard Feature Keys ...................... .3-7 3.09 Optional Feature Keys ...................... .3-8 3.10 Programmable Features. ..................... -3-13 3.00 CONTROLS AND INDICATORS .................. .3-l 3.01 General ................................... .3-l 3.02 Console and System Indicators. ............... .3-l 3.03 Call Information Display. .3-l 3.04 Audible Signal Volume Control Knob ........... .3-3 4.00 OPERATING INSTRUCTIONS. ................... .4-l 4.01 General. .................................. .4-l 4.02 Unstaffed Mode ............................ .4-l 4.03 Answering and Processing Calls .............. .4-l 4.04 Attendant-Initiated Calls ...................... .4-l 4.05 Attendant-Initiated Feature Functions ........... .4-l 4.06 Call Types. ................................ -4-l LIST OF FIGURES LIST OF FIGURES FIGURE PAGE 2.00 Basic Assembly of Attendant Console .2-l 3.00 Console and System indicators, Call Information Display and Dialing Keypad. .3-2 FIGURE 1. PAGE 3.01 Call Answer, Call Processing, and Standard Feature Keys .3-4 3.02 Optional Feature Keys .3-9 LIST OF TABLES LIST OF TABLES TABLE PAGE 1.00 Mnemonics Used in This Practice.. l-l 3.00 Held Call Hold Locations.. .3-7 4.00 Supervisory Audible Tone Plan .4-l 4.01 Typical Call Situations .4-2 TABLE PAGE 4.02 Attendant-Initiated Call Situations. .4-2 4.03 Attendant-Initiated Feature Functions .4-2 4.04 Call-Type Information Displays. .4-3/4-4 A30808-X5051-CliO-l-B919 Issue 1, December 1984