Siemens Saturn Epabx Oc1e Dyad Digital Telephone User Instructions
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Siemens Practices Operation Series A30808-X5051-C140-l-B919 Issue 1, December 1984 SATURN@ EPABX OCIE DYAD’” DIGITAL TELEP and 26-BUTTON) INSTRUCTBO Issued by Office Systems Group 5500 Broken Sound Boulevard N.W. Boca Raton, Florida 33431 (305) 994-8100 l Telex: 515052 Siemens Communication Systems, Inc. Printed in U.S.A.
Siemens Practices Operation Series A30808-X5051-C140-l-6919 Issue 1, December 1984 0 Siemens Communication Systems, Inc., 1984 All rights reserved. ‘ :; ! /J This material is Proprietary to Siemens Communication Systems, Inc. Any unauthorized reproduction, use or disclosure of this material, or any part there- of, is strictly prohibited. Siemens reserves the right to make changes in specifications at any time and without notice. The information furnished by Siemens in this material is believed to be accurate and reliable. However, no responsibility is assumed by Siemens for its use. SATURN@ is the registered trademark of Siemens Communication Systems, Inc. for this line of equipment. DYADTM has been applied for as the registered trademark by Siemens Communication Systems, Inc.
SATURN EPABX A30808-X5051-C140-l-B919 DYAD User Instructions Issue 1, December 1984 CONTENTS : SECTiON 1.00 INTRODUCTION ......................... l-l 1.01 General ............................. 1-l 1.02 Feature Access ....................... l-l 1.03 To Place a Call ....................... l-l 1.04 To Answer a Call ...................... l-l 1.05 Automatic Line Preferences ............. l-l 1.06 Discriminating Ringing ................. l-3 1.07 Call Progress Tones ................... 1-3 1.08 Speaker Volume Control. ............... 1-4 1.09 Pickup Button Indications. .............. l-4 1.10 Feature Button Indications .............. l-4 1.11 Alphanumeric Display. ................. 1-4 2.00 HOLD FEATURES. ....................... 2-1 2.01 2.02 2.03 2.04 2.05 2.06 Consultation Hold ............ Call Hold ................... Call Hold - Flip-Flop (Broker) Call Park ................... Manual Hold ................ Exclusive Hold .............. 2-l 2-1 2-l 2-2 2-3 2-3 3.00 CALL TRANSFER FEATURES ............. 3.01 Call Transfer ........................ 3.02 Call Transfer to Attendant. ............. 3-1 3-1 3-l 4.00 CONFERENCE FEATURES. ................ 4-l 4.01 Add-On Conference ................... 4-1 4.02 Bridge Call .......................... 4-l 4.03 Meet-Me Conference .................. 4-l 4.04 Statiqn Controlled Conference ............ 4-2 5.00 CALL FORWARDING FEATURES ........ . . . 5-l 5.01 Call Forwarding - All Calls. ......... 5-l 5.02 Call Forwarding to Public Network 5-l 5.03 Call Forwarding - Busy Lines ....... 5-2 . 5.04 Call Forwarding - No Answer ....... . 5-3 5.05 Call Forwarding - Secretarial ....... . . 5-3 5.06 Call Forwarding - Return ........... . . 5-4 5.07 Forced Call Forwarding ............ 5-4 6.00 CALL QUEUING FEATURES ............... 6-1 6.01 Internal Call Queuing - Callback. ........ 6-l 6.02 Internal Call Queuing - Standby ......... 6-1 6.03 Outgoing Call Queuing - Callback ....... 6-1 6.04 Outgoing Call Queuing - Standby ....... 6-2 LIST OF FIGURES FIGURE PAGE 1.00 Digital Premium Instruments 1-2 SECTION PAGE 7.00 CALL PICKUP FEATURES ................. .7-l 7.01 Call Pickup - Directed ................. 7-l 7.02 Call Pickup - Group ................... 7-1 6.0d DIRECT ACCESS FE.ATURES ............... .8-i 8.01 Direct Station Selection ................ 8-l 8.02 Direct Trunk Group Selection ............ 8-l 8.03 Direct Trunk Selection ................. 8-l 8.04 Station-Defined Direct Dial .............. 8-l 9.00 INTERCOM FEATURES ...... : ............ .9-i 9.01 Automatic Intercom .................... 9-l 9.02 Manual Intercom and Signaling .......... 9-1 9.03 Executive Intercom .................... 9-1 10.00 PRIVACY FEATURES ................. . . . 10-l 10.01 Executive Override ................ 10-l 10.02 Executive Override - Automatic ...... 10-l 10.03 Do Not Disturb ................... 10-l 10.04 Call Privacy. ..................... 10-2 10.05 Station Ringer Cutoff .............. 10-2 11.00 SPEED CALLING FEATURES ............. 11-1 11.01 Last Number Redial .................. 11-l 11.02 Saved Number Redial ................. 11-l 11.03 Speed Calling - Individual .............. 11-l 11.04 Speed Calling - Group ................ 11-2 12.00 ADDITIONAL FEATURES ................ 12-1 12.01 Least Cost Routing ................... 12-1 12.02 SMDR Account Codes ................ 12-1 12.03 I-Use Indication ...................... 12-2 12.04Duration of Call Display ............... 12-2 12.05Time of Day Display .................. 12-2 12.06 Call Tracing ......................... 12-2 12.07 Message Waiting. .................... 12-2 12.08Stop Hunt .......................... 12-4 12.09 Mobile Authorization Codes ............ 12-4 12.10 Universal Night Answer - Zoned ........ 12-4 12.11 Voice Paging Access - Zoned and Area. 12-4 12.12 Call Release ........................ 12-4 LIST OF TABLES TABLE PAGE 12.00 Feature Access Codes and Button Labels 12-6
SATURN EPABX DYAD User instructions A30808-X5051-C140-l-B919 Issue 1, December 1984 SECTION 1 .OO 1.01 General. This document provides step-by-step instruc- tions for accessing SATURN Electronic Private Automatic Branch Exchange (EPABX) features from the SATURN DYAD digital telephones. (Refer to Figure 1.00.) 1.02 Feature Access. The instructions provided in this docu- ment are for features that can be accessed by depressing a button and/or dialing an access code. if your DYAD does not have a button for a particular feature, you may be able to ac- cess the feature by dialing an access code, if allowed by Class-of-Service. Refer to Table 12.00, located in the back of this document, for a list of the feature access codes and as- sociated button labels. Unless otherwise noted, the instruc- tions provided in this document apply to the lo-, la-, and 26-button DYADs. For users who are familiar with accessing features from Sin- gle Line Telephone (SLTs); whenever hookswitch flashing is required, you must instead depress the XFER feature button on your DYAD. Depression of the hookswitch on a DYAD dis- connects the call in progress. 1.03 To Place a Call. The following procedures may be used to place a call: a. Normal Handset Operation. To place a call from your DYAD, select and depress an idle line pickup button, pick up the handset, listen for dial tone, and dial the desired destination number. b. On-Hook Dialing. On-Hook Dialing allows you to place a call to another party without lifting the handset. Call progress tones such as dial tone, busy tone, ringback tone, etc., and the called party’s voice are heard over the DYAD’s loudspeaker. To place a call, select and depress an idle pickup but- ton, depress the On-Hook Dialing (ON-HK DIAL) fea- ture button, listen for dial tone, and dial the desired destination number. If busy tone is heard, the call may be disconnected by again depressing the ON-HK DIAL feature button. If the called station is idle, ringback tone is heard. When the called party answers, the party’s voice is heard over the loudspeaker. To talk to the party, you must convert to normal handset operation by pick- ing up the handset. Alternatively, if your DYAD is equipped with a TALK but- ton, you may leave the handset on the hookswitch and talk to the other party by speaking into the DYAD’s microphone. The TALK button must be depressed each time you speak toward the microphone and released to hear the called party’s response over the speaker. You may convert from On-Hook Dialing to normal hand- set operation, any time during the call, simply by pick- ing up the handset. Additionally, you may convert from normal handset operation to On-Hook Dialing, any time during a call, by depressing the ON-HK DIAL feature button and hanging up. c. Hands-Free Operation. Hands-Free Operation allows you to place a call to another party and talk to the party without lifting the DYAD’s handset. Lifting the hand- INTRODUCTION set or operation of a Push-To-Talk (TALK) feature but- ton is not required. Call progress tones such as dial tone, busy tone, ringback tone, etc., and the voice of the called party are heard over the DYAD’s loudspeaker. Your voice is transmitted via the DYAD’s microphone. To place a hands-free call, select and depress an idle pickup button, depress the HANDS FREE feature but- ton, listen for dial tone, and dial the desired destina- tion number. When the called party answers, talk toward the DYAD’s microphone. The party can be heard over the DYAD’s loudspeaker. You may convert from Hands-Free Operation to nor- mal handset operation, anytime during the call, sim- ply by picking up the handset. Additionally, you may convert from normal handset operation to Hands-Free Operation, any time during a call, by depressing the HANDS FREE feature button and hanging up. 1.04 To Answer a Call. The following procedures may be used to answer a call. a. Normal Handset Operation. To answer an incoming call at your DYAD, simply depress the “flashing” pickup button (if required), pick up the handset, and talk to the calling party. Immediately after depressing the “flashing” pickup button the calling party’s extension number or trunk identity is displayed on the alphanu- meric display (la- and 26-button DYADs only): b. On-Hook Dialing. To answer a call without lifting the handset, depress the “flashing” pickup button (if re- quired), depress the On-Hook Dialing (ON-HK DIAL) feature button and talk to the calling party via the DYAD’s microphone and speaker. You must depress the TALK button each time you speak toward the DYAD’s microphone. To hear the response, you must release the TALK button. You may convert from On-Hook Dialing to normal hand- set operation, anytime during the call, by picking up the handset. Additionally, you may convert from nor- mal handset operation to On-Hook Dialing, anytime during a call, by depressing the ON-HK DIAL feature button and hanging up. c. Hands-Free Operation. To answer a call and talk to the calling party without lifting the handset, depress the “flashing” pickup button (if required), depress the HANDS FREE feature button and talk to the calling party via the DYAD’s microphone and speaker. The Push-to-Talk (TALK) feature button is not required for Hands-Free Operation. You may convert from Hands-Free Operation to nor- mal handset operation, anytime during the call, by pick- ing up the handset. Additionally, you may convert from normal handset operation to Hands-Free Operation, any time during a call, by depressing the HANDS FREE feature button and hanging up. 1.05 Automatic Line Preferences. Connection to a given pickup line on your DYAD may be provided on an automatic l-l
SATURN EPABX A30808-X5051-C140-l-6919 DYAD User Instructions issue 1, December 1984 Speaker Volume Control - (side) Handset A Speaker A b Alphanumeric Display’ 1 Key p
SATURN EPABX DYAD User Instructions basis. Each DYAD can be assigned one originating and one terminating preference. The originating preference options are: Prime Line Preference, Last Line Preference. and Idle Line Preference. The terminating preference options are: Ringing Line Preference and Incoming Line Preference. If an automatic line preference is not assigned to your DYAD, you must depress a pickup button each time you originate and answer a call. a. Originating Preferences: 1. Prime Line Preference - Automatically selects the prime line pickup button when you pick up the hand- se! to place a call. 2. Last Line Preference - Automatically selects the same line pickup button to which you were connect- ed on your last call when you pick up the handset to place a call. 3. Idle Line Preference - Automatically selects an idle line pickup button when you pick up the handset to place a call. b. Terminating Preferences: 1. Ringing Line Preference - Automatically selects a pickup button associated with a call that is ringing your DYAD. Pickup buttons associated with lines that are not assigned to ring at your DYAD are not selected. 2. Incoming Line Preference - Automatically selects a pickup button associated with an incoming call. Automatic selection occurs regardless of whether the line is in the ringing or alerting only state. A terminating line preference will take precedence over an originating line preference when an incoming call exists. You may override an automatic line preference by manually depressing another pickup button prior to picking up the handset. 1.06 Discriminating Ringing. Several types of distinctive ring- ing patterns are provided so that you can distinguish between the different types of incoming calls. The ringing patterns are: One-burst ringing (normal ringing) - Identifies an incom- ing call from another SATURN EPABX telephone. Tweburst ringing - Identifies an incoming “outside” call, including attendant extended calls. Three-burst ringing - Identifies calls initiated by the fol- lowing: 1. Call Hold automatic recall 2. Call Transfer Security recall 3. Executive Intercom calls 4. Internal Call Queuing - Callback 5. Outgoing Call Queuing - Callback 6. Station Controlled Conference recall to conference master 1.07 Call Progress Tones. The following call progress tones are used to inform you of the status of a call: a. Busy Tone - Normal tone heard when a called party’s telephone is busy. b. Busy Override Injection Tone - Single burst of tone heard repeatedly every 8 to 20 seconds apart AFTER C. d. e. f. h. i. i. k. I. m. n. 0. P. A30808-X5051-C140-l-8919’ Issue 1, December 1984 an attendant or executive overrider has intruded on the call in progress. This tone continues for the entire time the attendant or executive overrider is present on your conversation. Busy Override Tone - Three short bursts of tone heard two seconds apart BEFORE an overriding attendant in- trudes on a call in progress. Call Waiting Tone - One burst of tone heard when a SATURN EPABX telephone call is waiting to be an- swered or two bursts of tone heard when an outside trunk call is waiting to be answered at your DYAD. This tone is repeated after 10 seconds if the waiting party is still present. Conference Tone - One burst of tone heard when a called party is being added to a conference to which you are connected. Confirmation Tone - Three rapid bursts of tone indicat- ing the action taken by you has been accepted (e.g., activation of a Call Forwarding feature). Dial tone - Normal tone heard indicating that dialing can begin. Executive Override Tone - One three-second burst of tone heard BEFORE an executive overrider intrudes on a call in progress. Expensive Facility Tone - One second burst of high pitch tone heard when the SATURN System selects a more expensive route for call routing via the Least Cost Rout- ing (LCR) feature. Intercept Tone - A continuous alternating low and high pitch tone indicating an invalid or unauthorized feature code or extension number was dialed. Low Tone - Steady tone heard after receiving busy tone indicating successful activation of such features as Out- going Call Queuing - Callback and Internal Call Queu- ing - Callback. Recall Dial Tone - Three rapid bursts of tone followed by dial tone indicating the action taken by you has been accepted and you can now dial additional digits (e.g., for transfering a call via the Call Transfer feature). Reorder Tone - Fast busy tone indicates a network blocking condition or the activation of a feature was not granted. Ringback Tone - Normal tone heard when a called party’s telephone is ringing. Route Advance Tone - One short burst of tone heard each time the SATURN System searches for an idle route via the LCR feature. Special Ringback Tone - A tone that sounds similar to normal ringback tone except for the distinctive low sig- nal at the end of each tone cycle. Special ringback tone indicates you are in a waiting state for a busy telephone and is heard during activation of the following features: Internal Call Queuing - Standby, Outgoing Call Queu- ing - Standby, and Executive Override - Automatic. l-3
SATURN EPABX A30808-X5051-C140-1-6919 DYAD User Instructions Issue 1, December 1984 1.08 Speaker Volume Control. You may control the voice and call progress tones level and the audible alert tone level Of the DYAD’s speaker with the two controls on the DYAD. Use the thumbwheel control on the handset side to adjust voice and call progress tones level and the control on the underside of the DYAD to adjust the audible alert tone level. When you pick up a call the calling party’s extension number or trunk identity (e.g., 3456 or LCCAL) and the extension number from which you are picking up the call (e.g., 3939) are displayed. Refer to the operating instructions for the features, “Call Pickup - Directed and Call Pickup - Group.” NOTE: The voice level heard from your handset is not ad- justable. f. Call Waiting Source Display 1.09 Pickup Button Indications. The DYAD can be provided with multiple line and/or trunk pickup buttons. The current sta- tus of a line/trunk is displayed via a corresponding lamp Iocat- ed within each pickup button. The bottom two DYAD buttons (5 and 10) do not have a lamp associated with them. 1 cw 2954 LOCAL Identifies the extension number or trunk identity of a call waiting to be answered (e.g., 2954) and the exten- sion number or trunk identity of the party to which you are currently talking (e.g., LOCAL). a. Dark - Indicates that the line/trunk is idle. Callback Number Display b. Lighted Steady - Indicates that the line/trunk is busy. c. Flash (lamp blinks 30 times per min.) - Indicates that the line/trunk has an incoming call. d. Wink (lamp blinks 60 times per min.) - -Indicates that the line/trunk has been placed on Manual Hold. 1 CALLBCK 1234 1 Identifies that the call being received is for an automat- ic callback initiated earlier to another extension. Refer to the operating instructions for the feature, “Internal Call Queuing - Callback”. h. Called Number Display e. Flutter (lamp blinks 300 times per min.) - Indicates that the line/trunk has been placed on Exclusive Hold. 2413 ) 1.10 Feature Button indications. Feature buttons are used to activate features at your DYAD. For some features, the but- ton lamp indicates the active/inactive status of the feature. Generally when the feature is active the lamp is lighted, and when the feature is inactive the lamp is dark. i. Identifies the extension number of the called party. Calling Number Display 4813 Identifies the extension number of the calling party. 1.11 Alphanumeric Display. (18- and 26-button DYADs only). Additional information about a call or feature is shown on the alphanumeric display. The displays available on your DYAD are shown below. Examples of display types are as follows: 1. Conference Mode Display CONF / 1 , Indicates that a conference call has been established. Refer to the operating instructions for features, ‘Add- On Conference, Bridge Call and Meet-Me Conference”. a. b. C. d. e. 1-4 Attendant Identification on Display AI-T 5000 ] When you originate or receive an attendant call, the at- tendant’s identification code (e.g., 5000) is displayed. Call Forwarding Destination Display FWD TO 1856 Identifies the destination number (e.g., 1856) to which all your calls are forwarded. Call Forwarding Source Display CF 2295 1784 Identifies the extension number (e.g., 2295) from which a call is being forwarded and the extension number or trunk identity of the calling party (e.g., 1784). Call Park Location Number Display 1 PARK 570 4943 1 Identifies the dialed parked code (e.g., 57) and location code (e.g., 0) which was selected by the SATURN System. Call Pickup Source and Destination Display PU3939 3456 k. I. m. n. Dial Input Verification Displav Identifies the keyed digits as you enter them from your keypad. The digits are scrol- led from right to left as shown in the example dis- plays to the right (e.g. exten- sion 1219 is being dialed). 1219 1 Do Not Disturb Display ( DND ALL When you activate the Do Not Disturb feature, a Do Not Disturb indication is shown on your alphanumeric dis- play. Refer to the operating instructions for the feature, “Do Not Disturb”. Duration of Call Display 3:35 I I , When you activate the Duration of Call Display feature, an indication of the total elapsed time of the call in progress is displayed. Refer to operating instructions for feature, “Duration of Call Display”. Hold Display ON HOLD j Identifies that another party has placed you on hold.
SATURN EPABX A30808-X5051-C140-l-6919 DYAD User Instructions issue 1, December 1984 o. Incoming Call Display 2411 1 When you receive an incoming call (line pickup lamp flashes), the extension number (e.g., 2411) or trunk iden- tity (e.g., INWATS) of the calling party can be displayed prior to answering the call by depressing the “flashing” pickup button. p. Message Waiting Destination Display j CALL 1419 I When a party from another extension initiates message waiting toward your DYAD, the message “CALL’ and the party’s extension number are displayed. Refer to the operating instructions for the feature, “Message Waiting”, q. Recall Identification Display 1 RECALL 1234 1 L , Identifies that you are connected to a call that has been recalled to your DYAD. Refer to the operating instruc- tions for the feature, “Call Hold and Call Hold - Flip- Flop (Broker)“. r. SMDR Account Code Display 1 ACCT 10810781417 1 I I Identifies the default account code associated with your DYAD. Refer to the operating instructions for the fea- ture “SMDR Account Codes”. s. Speed Calling - Individual Display 13 1 13059948800 1 Identifies the destination number and associated speed call code programmed from your DYAD. Refer to the operating instructions for the feature, “Speed Calling - Individual”. t. Time of Day-Display 4:38 AM 1 Indicates the time of day in reference to the SATURN System clock. Refer to the operating instructions for the feature, “Time of Day Display”. u. Last Number Redial 99948800 / Identifies the last number dialed from your DYAD. Refer to operating instructions for the feature “Last Number Redial”. v. Save Number Redial 99948800 / Identifies the number just dialed and saved in system memory for later dialing. Refer to operating instructions for the feature “Save Number Redial”. l-5 (l-6 blank)
SATURN EPABX DYAD User Instructions SECTION 2.00 HOLD FEATURES 2.01 Consultation Hold. This feature allows you to place a call (inside or outside) on hold and originate another call on the same extension line. a. To place a party on hold and originate another call: 1. First, ask the other party to wait. 2. Depress the II button. l XFER lamp winks. l Recall dial tone is heard. l The party is placed on hold. 3. Dial the number of the desired party. l Ringback tone is heard. NOTE: If busy tone is heard or the called party does not answer, depress the XFER button to return to the held call. 2. Resume your conversation. By using the Call Hold feature access code. a. To’place a party on hold: - 1. First, ask the other party to wait. 2. Depress the m button. l XFER lamp winks. l Recall dial tone is heard. 3. Dial the Call Hold feature access code. l Confirmation tone is heard. l The party is placed on “call hold.” l XFER lamp extinguishes. 4. Hang up. 4. When the called party answers, you may begin to talk. b. To return to the held party: 1. Wait until the consulted party hangs up. l You are automatically reconnected to the previ- ously held party. NOTE: If the held party is from “outside” the SATURN EPABX, you must return to the held party within a preset period of time (five minutes, nominal) or the call is recalled to your DYAD (three-burst ringing is heard), if idle, otherwise to the attendant. To an- swer/return to the held call, pick up the handset. l XFER lamp extinguishes. 2. Resume your conversation. b. To return to a held call or alternate between two calls: 1. Pick up the handset or depress the button (if connected to another call). .pEq 2.02 Call Hold. This feature allows you to place any call (inside or outside) on hold and hang up without losing the call. After holding the call, you may originate or receive other calls on the same extension line and return to the held call or alternate be tween the two calls (holding one call while speaking to other). l Dial tone/recall dial tone is heard. 2. Dial the Call Hold feature access code. By using the Call Hold feature button (PARK PRIV). a. To place a party on hold: l You are reconnected to the previously held party and the other party, if any, is placed on hold. 3. Resume your conversation. 2.03 Call Hold - Flip-Flop (Broker). This feature allows you, upon hearing a call waiting tone and receiving a call waiting display, to place the call in progress (inside or outside call) on hold and establish a connection to the waiting call. When no call is waiting, this feature allows you to place a call in progress on hold and originate another call on the same extension line. In either case, you can return to the held call or alternate between the two calls (holding one call while speaking to the other). 1. 2. 3. NOTE: First, ask the other party to wait. Depress the I/ feature button. l Confirmation tone is heard. l The party is placed on “call hold.” . PARK PRIV lamp winks. Hang up. If the held party is from “outside” the SATURN EPABX, you must return to the held party within a preset period of time or the call is recalled to your DYAD (three-burst ringing is heard), if idle, otherwise to the attendant. To answer/return to the held call, pick up the handset. b. To return to a held call or alternate between two calls: 1. Pick up the handset or depress “ONHKDIAC’ or “HANDSFREE” then depress the pEJ feature button (if connected to another call). l You are reconnected to the previously held party and the other party, if any, is placed on hold. A30808-X5051-C140-i-B919 Issue 1. December 1984 By using the Call Hold - Flip-Flop feature button (SPLIT). a. To place a party on hold and answer a waiting call: 1. First, ask the other party to wait. 2. Depress the m feature button. . SPLIT lamp winks. l You are connected to the waiting party and the other party is placed on hold. 3. You may begin to talk. b. To place a party on hold and originate another call: 1. First, ask the other party to wait. 2-1
SATURN EPABX A30808-X5051-C140-1-5919 DYAD User Instructions Issue 1, December 1984 2. Depress the pSPLIT feature button. l SPLIT lamp winks. l Dial tone is heard. l The party is placed on hold. 3. Dial the phone number of the desired party. l Ringback tone is heard. NOTE: If the called party does not answer your call or the line is busy, depress the SPLIT button to return to the held party. 4. When the called party answers, you may begin to talk. c. To return to a held party or alternate between two calls: 1. Depress the [s,,,, feature button. l You are reconnected to the previously held party and the other party, if any, is placed on hold. NOTE: If you hang up while a call is on hold, the call is au- tomatically recalled to your DYAD. To answer/return to the held call, pickup the handset. 2. Resume your conversation. By using the Call Hold - Flip-Flop feature access code. a. To 1. 2. 3. 4. b. To 1. 2. place a party on hold and answer a waiting call: First, ask the other party to wait. Depress the [,,,,I button. l XFER lamp winks. l Recall dial tone is heard. Dial the Call Hold - Flip-Flop feature access code. l You are connected to the waiting party and the other party is placed on hold. l XFER lamp extinguishes. You may begin to talk. place a party on hold and originate another call: First, ask the other party to wait. Depress the m button. l XFER button winks. l Recall dial tone is heard. Dial the Call Hold - Flip-Flop feature access code. l Dial tone is heard. l The party is placed on hold. l XFER lamp extinguishes. Dial the phone number of the desired party. l Ringback tone is heard. NOTE: If the called party does not answer your call or the line is busy, depress the XFER button to return to the held party. 5. When the called party answers, you may begin to talk. . . .‘, c. To return to a held party: 1. Wait until the other party hangs up. ,,? l You are automatically connected to the previous- ty held party 2. Resume your conversation. d. To alternate between two calls: 1. Depress the )I button. l You are reconnected to ihe previously held party and the other party is placed on hold. NOTE: If you hang up while a call is on hold, the call is automatically recalled to your DYAD. To answer/return to the held call, pickup the handset. 2. Resume your conversation. 2.04 Call Park. This feature allows you to place a call (inside or outside) on “system hold” (referred to as parked) and return to the parked party from the same or another SATURN EPABX telephone. The call is placed in one of ten selected park loca- tions. A unique access code is assigned to each park location. By using the Call Park feature button (PARK) (la- and 26-button DYADs only). a. To park an established call: 1 2 NOTE: 3. NOTE: First, ask the other party to wait. Depress the pi&q feature button. l Confirmation tone is heard. l The call is placed in the first available park loca- tion and is shown in the alphanumeric display. e.g., 1 PARK 570 12191 If all park locations are in use, the alphanumeric dis- play shows PARK BUSY and you remain connected to your party. Hang up. You are free to originate or receive other calls. If you park an outside call and you do not return to the party within a preset period of time, the call is automatically recalled to your DYAD, if idle, otherwise to the attendant. b. To return to the parked call: 1. 2. Pick up the handset at any non-restricted DYAD or telephone. l Dial tone is heard. Depress the 1 PARK ] feature button on any DYAD and dial the park location code (e.g., 0) that was selected for you by the SATURN System, or if at another telephone, dial the Call Park and call loca- tion codes that were used to park the call. l You are connected to the parked call. 2-2