Siemens Saturn Epabx Oc1e Dyad Digital Telephone User Instructions

							SATURN EPABX A30808-X5051-C140-l-8919 
DYAD User Instructions Issue 1, December 1984 
NOTE: If reorder tone is heard, the held party has discon- 
nected. if intercept tone is heard, the telephone is 
restricted from Call Park access. 
3. Resume your conversation. 
By using the Call Park feature access code. 
a. To park an established call: 
1. First, ask the other party to wait. 
2. Depress the m button. 
3. 
4. 
NOTE: 
5. 
NOTE: l XFER lamp winks. 
l Recall dial tone is heard. 
Dial the Call Park feature access code. 
Dial the Call Park location code (0 to 9). 
l Confirmation tone is heard. 
l The call is parked at the dialed location. 
l XFER lamp extinguishes. 
If the dialed Call Park location is not available, busy 
tone is heard. If this situation occurs, depress the 
XFER button to return to the held party and repeat 
the process using a different location code. 
Hang up. You are free to originate or receive other 
calls. 
If you park an outside call and you do not return to 
the party within a preset period of time, the call is 
automatically recalled to your DYAD, if idle, otherwise 
to the attendant. 
b. To return to the parked call: 
1. Pick up the handset at any non-restricted DYAD or 
telephone. 
l Dial tone is heard. 
2. Dial the Call Park feature access code. 
3. Dial the Call park location code which was used to 
park the call. 
l You are connected to the parked call. 
NOTE: If reorder tone is heard, the held party has discon- 
nected. If intercept tone is heard, the telephone is 
restricted from Call Park access. 
4. Resume your conversation. 
2.05 Manual Hold. This feature allows you to place a line on 
hold for the purpose of holding a call and originating or receiv- 
ing another call on a second SATURN EPABX line. The held 
call can be picked up at any DYAD with an appearance of the 
held line. 
a. To place a line on hold: 
1. First, ask the other party to wait. 
2. Depress the “red” piq 
feature button. l Line pickup lamp winks at all appearances of 
the line. 
3. You may hang up without losing the call, or originate 
or receive another call on a second EPABX line. 
NOTES: Any DYAD with the same appearance of the held line 
may be used to pick up the held call. 
After depressing the HOLD button to hold a line the 
same button can be used to hold another line without 
losing the previous held call. As many calls can be 
held as there are lines on your DYAD. 
You are not allowed to hold an attendant. Addition- 
ally, if a party has bridged on a line, that line cannot 
be held. 
b. To return to the held call: 
1. Pickup handset and depress the “winking” line pick- 
up button associated with the held call. 
l Line pickup lamp changes from winking to 
steadily lighted. 
l You are reconnected to the held call. 
2. Resume your conversation. 
2.06 Exclusive Hold. This feature allows you to place a line 
on hold for the purpose of holding a call and originating or 
receiving another call on a second SATURN EPABX line. The 
held call can be picked up only from your DYAD even though 
the line may appear at other DYADs. 
a. To place a line on hold: 
1. First, ask the other party to wait, 
2. Depress the m feature button. 
l Line pickup lamp flutters. 
NOTES: The line pickup lamp remains lighted at all other ap- 
pearances of the line. 
After depressing the HOLD EXCL button to hold a 
line, the same button can be used to hold another 
line without losing the previously held call. As many 
lines can be held as there are lines on your DYAD. 
3. You are not allowed to hold an attendant. Addition- 
ally, if a party has bridged on a line, that line cannot 
be held. 
You may originate or receive another call on a se- 
cond EPABX line, if provided. 
b. To return to the held call: 
1. Pickup handset and depress the “fluttering” line 
pickup button associated with the held call. 
l Line pickup lamp lights steadily. 
l You are reconnected to the held call. 
2. Resume your conversation. 
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							SATURN EPABX 
DYAD User Instructions 
SECTION 3.00 CALL TRANSFER FEATURES 
A30808-X5051-C140-l-8919 
Issue 1, December 1984 
3.01 Call Transfer. This feature allows you to tran.Sfer a Call 
(inside or outside the SATURN EPABX) to another extension. 
a. To transfer a call: 
1. First, ask the other party to wait. 
2. Depress the m button. 
l XFER lamp winks. l Recall dial tone is heard. 
3. Dial the destination number. 
l Ringback tone is heard. 
NOTES: If busy tone is heard or the party does not answer, 
depress the XFER button to return to the held party. 
When an outside party requests to be transferred 
to an extension and the extension is busy, you may 
invoke the Internal Call Queuing - Standby feature. 
This feature allows you to camp-on to the busy ex- 
tension and wait for the party to answer. 
If you desire to transfer the call before the called 
party answers, hang up the handset. The held party 
hears ringback tone and waits for the called party 
to answer. If the party being transferred is an out- 
side party and the called party does not answer wi- 
thin a preset time, the call is automatically recalled 
to your DYAD (three-burst ringing is heard), if idle, 
otherwise to the attendant. To answer or return to 
the held call, pick up the handset. 4. When the called party answers, announce the 
transfer and hang up. 
l The call is. transferred to the called party. l XFER lamp extinguishes. 
3.02 Call Transfer to Attendant. This feature allows you to 
transfer a call in progress to the attendant. 
a. To transfer a call to the attendant: 
1. 
2. 
NOTE: First, ask the other party to wait. 
Depress the pq 
feature button. 
l The party is placed on hold. l Ringback tone is heard and the attendant is 
alerted. 
If you desire to transfer the call before the attendant 
answers, hang up. The held party will hear ringback 
tone until the attendant answers. 
When the attendant answers, announce the call. 
l Ringback tone is removed. 
l The attendant’s extension number is displayed. 
(18- and 26-button DYADs only) 
e.g., 
ATT 50001 
Hang up. 
l The call is transferred to the attendant. 
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							SATURN EPABX 
DYAD User Instructions 
SECTION 4.00 CONFERENCE FEATURES 
A30808-X5051-C140-l-6919 
issue 1, December 1984 
4.01 Add-On Conference. This feature allows you to add a 
third party (inside or outside) to your conversation. 
a. To add a third party: 
1. First, ask the other party to wait. 
2. Depress the I/ button. 
l XFER lamp winks. 
l Recall dial tone is heard. 
l The party is placed on hold. 
3. Dial the desired number of the third party. 
l Ringback tone is heard. 
NOTE: If busy tone is heard or the party does not answer, 
depress the XFER button to return to the held call. 
4. When the called party answers, inform the party 
of the conference. 
5. Depress the (1 
button again. 
l A three-party conference is established. 
l XFER lamp lights steadily. 
l The alphanumeric display (18- and 26-button 
DYADs only) indicates this is a conference call. 
e.g., 
CONF 1 
NOTES: The user that originated the conference may release 
the third party by depressing the XFER button. 
When more than one outside (trunk) call is added, 
transmission quality may be degraded. 
6. You may begin to talk. 
4.02 Bridge Call. This feature allows you to enter into an ex- 
isting conversation on a busy line or direct trunk. 
a. To enter into an existing conversation: 
1. Select and depress the pickup button associated 
with the busy line or direct trunk. 
2. Pick up the handset. 
l Conference tone is heard by the other parties, 
after which you are connected in a three-way 
conversation. 
l The alphanumeric display (18- and 26-button 
DYADs only) indicates this is a conference call. 
e.g., 
CONF 1 
NOTE: If the Call Privacy feature is active on the busy line 
or direct trunk, or a three-way connection has al- 
ready been established, bridging is denied and busy 
tone is heard. 
4.03 Meet-Me Conference. This feature allows you to arrange 
a conference of up to seven extensions or four extensions and 
three outside lines. Outside parties are connected to the con- 
ference by the attendant. 
a. To establish a Meet-Me conference: 
1. Select and depress the appropriate line pickup button. 
. l Line pickup button lamp lights steadily. 
Pick up the handset. 
l Dial tone is heard. 
Dial the.party you want in the conference. 
l Ringback tone is heard. 
When the called party answers, inform the party 
to dial the Meet-Me Conference access code at a 
prearranged time. If the called party is from “out- 
side” the SATURN System, inform the party to dial 
the SATURN attendant console and have the at- 
tendant transfer the call to the conference by dial- 
ing the Meet-Me Conference access code. 
NOTE: More than one Meet-Me Conference bridge may be 
assigned in the SATURN EPABX. The last digit of 
the Meet-Me Conference access code represents 
the selected conference bridge. 
5. Hang up. 
6. Repeat the above steps for up to seven conferees. 
NOTES: The attendant only may enter the conference as an 
eighth conferee. 
The maximum number of outside parties allowed 
in the conference at any one time is three (variable 
and assigned by data base management). 
b. To enter the conference: 
1. 
2. 
3. 
NOTES: Select and depress the appropriate line pickup 
button. 
. Line pickup button lamp lights steadily. 
Pick up the handset. 
l Dial tone is heard. 
Dial the pre-announced Meet-Me Conference 
feature access code or depress the 
[TI 
feature button followed by the conference bridge 
code. 
l Conference tone is heard; all conferees hear 
the conference tone as you enter the con- 
ference. 
l The alphanumeric display (18- and 26-button 
DYADs only) indicates this is a conference call. 
e.g., 
CONF 1 
l MEET ME lamp lights steadily. 
Busy tone is heard if the conference is full. Inter- 
cept tone is heard if the conference bridge is not 
assigned. 
When more than one outside (trunk) call is added, 
transmission quality may be degraded. 
4. You may begin to talk. 
4-l  
						

							SATURN EPABX 
DYAD User instructions A30808-X5051-C140-l-B919 
Issue 1, December 1984 
4.04 Station Controlled Conference. This feature allows you 
to establish a conference of up to seven parties. As the Con- 
ference Master you can add members to the conference, re- 
move members from the conference, leave the conference to 
consult with a conferee privately, call the attendant, or release 
from the conference and allow another conference member 
to take over conference mastership. 
The maximum number of parties allowed in the conference 
is seven; however, the attendant can be added to the confer- 
ence as an eighth party. The maximum number of outside par- 
ties allowed in the conference at any one time is three (variable 
and assigned by data base management). When more than 
one outside (trunk) call is added, transmission quality may be 
degraded. 
a. To establish a conference: 
1. Select and depress the appropriate line pickup 
button. 
l Line pickup lamp lights steadily. 
2. Pick up the handset 
l Dial tone is heard. 
3. Dial the Station Controlled Conference access code. 
l Recall dial tone is heard. 
NOTE: Busy tone is heard if a conference circuit is not 
available. 
4. Dial the number of the party you want to add to the 
conference. 
l Ringback tone is heard. 
NOTE: If the called party does not answer, is busy, or does 
not wish to be included in the conference, you must 
hang up. Your phone then rings and, upon answer, 
you are connected back into the conference. You may 
proceed adding parties to the conference by depress- 
ing the XFER button to leave the conference and fol- 
lowing the above procedure beginning at Step 4. 
5. When the called party answers; inform the party of 
the conference. 
l Ringback tone is removed. 
6. Depress the 1 xFER 1 button to add the party to 
the conference. 
l Conference tone is heard; all conferees hear the 
conference tone as you and the other party enter 
the conference. 
l The alphanumeric display (18- and 26-button 
Dyads only) indicates that this is a conference 
call. e.g., 
L CONF 1 
NOTES: If you attempt to add more than seven inside parties 
or add more than the allowed number of outside par- 
ties into the conference, reorder tone is heard for ap- 
proximately 1% seconds, after which you are 
reconnected to the “would be” conferee. To return 
to the conference, depress the XFER button. 
Any party can leave the conference by hanging up. 7. To add each additional party to the conference, 
depress the piy button to leave the con- 
ference and follow the above procedure beginning 
at Step 4. 
b. To remove any conferee (extension only) from the con- 
ference-and consult with the conferee privately: 
Depress the 1 xFER 1 button to leave the confer- 
ence. 
l Recall dial tone is heard. 
Dial the conference member remove code. 
Dial the extension number of the conferee to be 
removed. 
l You and the conferee are connected in a private 
talk state. 
NOTE: As the conference master, you have the option of ad- 
ding the party back to the conference or removing 
the conferee from the conference totally. To add the 
conferee back into the conference, depress the XFER 
button; you and the conferee reenter the conference. 
To remove the conferee from the conference, hang 
up. Your phone then rings and, upon answer, you are 
connected back into the conference. 
c. To remove the last member added to the conference 
and consult with the conferee privately: 
1. Depress the /I button to leave the confer- 
ence. 
l Recall dial tone is heard. 
2. Dial the last member added access code. 
3. You and the conferee are connected in a private talk 
state. 
NOTE: As the conference master, you have the option of ad- 
ding the party back to the conference or removing 
the conferee from the conference totally. To add the 
conferee back into the conference, depress the XFER 
button; you and the conferee reenter the conference. 
To remove the conferee from the conference, hang 
up. Your phone then rings and, upon answer, you are 
connected back into the conference. 
d. To transfer the position of conference mastership to 
another conferee (SATURN EPABX extension only): 
1. Inform the desired conferee that you are releasing 
from the conference and that conference mastership 
can be gained by hookswitch flashing (depressing 
the XFER button on DYADs or momentarily depress- 
ing the hookswitch on SLTs) after you hang up. 
2. Hang up. 
NOTE: The first conferee to hookflash now becomes the con- 
ference master. 
When all parties in the conference hang up, the conference 
circuit is released. 
4-2 (2 pages)  
						

							SATURN EPABX A30808-X5051-C140-l-6919 
DYAD User Instructions Issue 1, December 1984 
SECTION 5.00 CALL FORWARDING FEATURES 
5.01 Call Forwarding - All Calls. This feature allows you to 
have all calls terminating at your DYAD, forwarded to another 
extension or to the attendant. 
Activation/deactivation of Call Forwarding - All Calls over the 
DYAD’s prime line. 
a. To forward all incoming calls: 
1. Do not pick up the handset. 
2. Depress the 
ITI feature button. 
l Dial tone is heard over the DYAD’s speaker. 
3. Dial the extension number to which you want all your 
calls forwarded. 
l Confirmation tone is heard over the DYAD’s 
speaker. 
l FWD ALL lamp lights steadily. 
NOTE: If intercept tone or reorder tone is heard, your call 
forwarding request was not granted. 
As a reminder that call forwarding is in effect, each time a call 
is forwarded, one short burst of ringing is heard from your 
DYAD. Additionally, a call forwarding destination display (18- 
and 26-button DYAOs only) is provided when your DYAD is idle. 
e.g., IFWD TO 1219 1 
The party at the forwarded-to extension is allowed to call your 
extension without being forwarded. Further, the party at the 
forwarded-to extension may transfer a call back to your exten- 
sion or leave a message waiting indication (if message wait- 
ing capability is provided). 
You may continue to originate calls while Call Forwarding - 
All Calls is in effect. Automatic callbacks from the activation 
of features such as Internal Call Queuing - Callback and Out- 
going Call Queuing - Callback and station recalls are not for- 
warded. 
b. To cancel Call Forwarding - All Calls: 
Depress the TF 
El feature button, anytime. 
l FWD ALL lamp extinguishes. 
l Call forwarding destination display (la- and 
26button DYADs only) is extinguished. 
Activation/deactivation of Call Forwarding - All Calls over any 
line appearing on the DYAD (if allowed by class of service). 
a. To forward all incoming calls: 
Select and depress the appropriate line pickup 
button. 
l Line pickup button lamp lights steadily. 
Pick up the handset. 
l Dial tone is heard. 
Depress the 
[-TFj feature button or dial the 
Call Forwarding - All Calls activation code. 4. Dial the extension number to which you want all your 
calls forwarded. 
l Confirmation tone is heard indicating that the 
Call Forwarding - All Calls feature is active. 
NOTE: If intercept tone or reorder tone is heard, your call 
forwarding request was not granted. 
5. Hang up. 
As a reminder that call forwarding is in effect, each time a call 
is forwarded, one short b.urst of ringing is heard from your 
DYAD. (prime line only). Additionally, a call forwarding desti- 
nation display (18- and 26-button DYADs only) is provided (prime 
line only) when your DYAD is idle. e.g., 
IFWD TO 1219 j 
The party at the forwarded-to extension is allowed to call your 
extension without being forwarded. Further, the party at the 
forwarded-to extension may transfer a call back to your exten- 
sion or leave a message waiting indication (if message wait- 
ing capability is provided). 
You may continue to originate calls while Call Forwarding - 
All Calls is in effect. Automatic callbacks from the activation 
of features such as Internal Call Queuing - Callback and Out- 
going Call Queuing - Callback, and station recalls are not for- 
warded. 
b. To cancel Call Forwarding - All Calls: 
Select and depress the line pickup button from 
which Call Forwarding - All Calls was activated. 
l Line pickup button lamp lights steadily. 
Pick up the handset 
l Dial tone is heard. 
Dial the call forwarding cancellation code or 
Depress the 
]I feature button. 
l Confirmation tone is heard indicating that the 
Call Forwarding - All Calls feature has been 
cancelled. 
Hang up. 
5.02 Call Forwarding to Public Network. This feature allows 
you to have all calls terminating at your DYAD, forwarded to 
an outside destination number. 
a. To forward all calls: 
Select and depress the appropriate line pickup 
button. 
l Line pickup button lamp lights steadily. 
Pick up the handset. 
l Dial tone is heard. 
Dial the Call Forwarding to Public Network activa- 
tion code. 
Dial the trunk group access code (e.g., “9” for out- 
side) and the outside number (e.g., 9948800). 
5-1  
						

							SATURN EPABX A30808-X5051-C140-1-5919 
DYAD User Instructions Issue 1, December 1984 
l After a short pause (approximately five seconds), 
confirmation tone is heard indicating that the Call 
Forwarding to Public Network feature is active. 
NOTES: You may expedite receiving confirmation tone by 
depressing the # key immediately after dialing the last 
digit of, the outside number. 
If intercept tone or reorder tone is heard, your call for- 
warding request was not granted. 
5. Hang up. 
As a reminder that call forwarding is in effect, each time a call 
is forwarded, one short burst of ringing is heard from your DYAD. 
Additionally, a call forwarding destination display (18- and 
26.button DYADs only) is provided when your DYAD is idle, 
e.g., [FWD TCI NETWORK] 
You may continue to originate calls while Call Forwarding to Pub- 
lic Network is in effect. Automatic callbacks from the activation 
of features such as Internal Call Queuing - Callback and Out- 
going Call Queuing - Callback, and station recalls are not for- 
warded. 
b. To cancel Call Forwarding to Public Network: 
1. Select and depress the line pickup button from which 
Call Forwarding to Public Network was activated. 
l Line pickup button lamp lights steadily. 
2. Pick up the handset. 
l Dial tone is heard. 
3. Dial the call forwarding cancellation code. 
l Confirmation tone is heard indicating that the Call 
Forwarding to Public Network feature has been 
cancelled. 
4. Hang up. 
5.03 Call Forwarding - Busy Lines. This feature allows you 
to have all calls terminating at your DYAD, forwarded to another 
extension or to the attendant when your extension is busy. When 
your DYAD is idle, incoming calls are completed as usual. 
Activation/deactivation of Call Forwarding - Busy Lines over the 
DYAD’s prime line. 
a. To forward incoming calls: 
Do not pick up the handset 
Depress the ml feature button. 
l Dial tone is heard over the DYAD’s speaker. 
Dial the extension number to which you want your 
calls forwarded. 
l Confirmation tone is heard over the DYAD’s 
speaker. 
l FWD BUSY lamp lights steadily. 
NOTE: If intercept tone or reorder tone is heard, your call for- 
warding request was not granted. 
As a reminder that call forwarding is in effect, a call forwarding 
destination display (18- and 26button DYADs only) is provided when your DYAD is idle e.g., FWD x) 
1219 1 
When Call Forwarding - Busy Lines is in effect, incoming calls 
will not wait (via Internal Call Queuing - Standby and internal 
Call Queuing - Callback) on your prime line. If the forwarded- 
to telephone is busy, forwarded calls will wait at the forwarded- 
to telephone. 
b. To cancel Call Forwarding - Busy Lines: 
Depress the I[ feature button. 
l FWD BUSY lamp extinguishes. 
l Call forwarding destination display is extin- 
guished. 
Activation/deactivation of Call Forwarding - Busy Lines over any 
line appearing on the DYAD (if allowed by class of service). 
a. To forward incoming calls: 
Select and depress the appropriate line pickup 
button. 
l Line pickup button lamp lights steadily. 
Pick up the handset. 
l Dial tone is heard. 
Depress the 
II feature button or dial the 
Call Forwarding - Busy Lines activation code. 
Dial the extension number to which you want your 
calls forwarded. 
l Confirmation tone is heard indicating that the Call 
Forwarding - Busy Lines feature is active. 
NOTE: If intercept tone or reorder tone is heard, your call for- 
warding request was not granted. 
5. Hang up. 
As a reminder that call forwarding is in effect, a call forwarding 
destination display (1% and 26button DYADs only) is provided 
(prime line only) when your DYAD is idle. e.g., 
[FWD TQ 1219 J 
When Call Forwarding - Busy Lines is in effect, incoming calls 
will not watt (via activation of the Internal Call Queuing - Standby 
and Internal Call Queuing - Callback features) on the associat- 
ed line. If the forwarded-to telephone is busy, forwarded calls 
will wait at the forwarded-to telephone. 
b. To cancel Call Forwarding - Busy Lines: 
1. Select and depress the line pickup button from which 
Call Forwarding - Busy Lines was activated. 
l Line pickup button lamp lights steadily. 
2. Pick up the handset. 
l Dial tone is heard. 
3. Dial the call forwarding cancellation code. 
l Confirmation tone is heard indicating that the Call 
Forwarding - Busy Lines feature has been can- 
celled. 
4. Hang Up. 
5-2  
						

							SATURN EPABX A30808-X5051-C140-l-B919 
DYAD User Instructions Issue 1, December 1984 
5.04 Call Forwarding - No Answer. This feature allows you 
+o have all calls terminating at your DYAD that are not answered 
Within a predetermined period of time (three rings, nominal), 
forwarded to another telephone or to the attendant. When your 
DYAD is busy, call forwarding does not occur and the usual 
station hunting, call waiting, and automatic callback arrange- 
ments (if assigned) are applied. 
Activation/deactivation of Call Forwarding - No Answer over 
the DYAD’s prime line. NOTE: If intercept tone or reorder tone is heard, your call 
forwarding request was not granted. 
5. Hang up. 
a. To forward incoming unanswered calls: 
1. Do not pick up the handset. 
2. Depress the No A~s feature button. 
I 
l Dial tone is heard over the DYAD’s speaker. 
3. Dial the extension number to which you want your 
unanswered calls forwarded. As a reminder that call forwarding is in effect, a call forward- 
ing destination display (18- and 28button DYADs only) is provid- 
ed (prime line only) when your DYAD is idle. e.g., 
[FWD TO- 1219) 
You may continue to originate calls while Call Forwarding - 
No Answer is in effect. Automatic callbacks from the activa- 
tion of features such as Internal Call Queuing - Callback and 
Outgoing Call Queuing - Callback, and station recalls are not 
forwarded. 
b. To 
1. 
l (Z;2i;Fration tone is heard over the DYAD’s 
l FWD NO ANS lamp lights steadily. 
NOTE: If intercept tone or reorder tone is heard, your call 
forwarding request was not granted. 
As a reminder that call forwarding is in effect, a call forward- 
ing destination display (18- and 26button DYADs only) is provid- 
ed when your DYAD is idle. e.g., lFWD To 
1219 1 
‘ou may continue to originate calls while Call Forwarding - 
I\10 Answers is in effect. Automatic callbacks from the activa- 
tion of features such as Internal Call Queuing - Callback and 
Outgoing Call Queuing - Callback and station recalls are not 
forwarded. cancel Call Forwarding - No Answer: 
Select and depress the line pickup button from 
which Call Forwarding - No Answer was activated. 
l Line pickup button lamp lights steadily. 
Pick up the handset. 
l Dial tone is heard. 
Dial the call forwarding cancellation code or 
Depress the 
p&l feature button. 
l Confirmation tone is heard indicating that the 
Call Forwarding - No Answer feature has been 
cancelled. 
Hang up. 
b. To cancel Call Forwarding - No Answer: 
Depress the ml feature button, anytime. 
l FWD NO ANS lamp extinguishes. 
l Call forwarding destination display is extin- 
guished. 5.05 Call Forwarding - Secretarial. This feature allows you 
to have all calls terminating at your DYAD, forwarded to another 
predetermined SATURN extension (assigned by data base 
management). 
Activation/deactivation of Call Forwarding - Secretarial over the 
DYAD’s prime line. 
a. To forward all incoming calls: 
1. Do not pick up the handset. 
Activation/deactivation of Call Forwarding - No Answer over 
any line appearing on the DYAD (if allowed by class of service). 2. Depress the 
r-?q feature button. 
a. To forward incoming unanswered calls over any line ap- 
pearing on your DYAD: 
1. Select and depress the appropriate line pickup 
button. l FWD TO lamp lights steadily. 
As a reminder that call forwarding is in effect, each time a call 
is forwarded, one short burst of ringing is heard from your 
DYAD. Additionally, a call forwarding destination display (18- 
and 26-button DYADs only) is provided when your DYAD is idle. 
l Line pickup button lamp lights steadily. 
2. Pick up the handset. 
. Dial tone is heard. 
e.g., \FWD TO 1219 1 
3. Depress the NO ANS feature button or dial the 
I 
Call Forwarding - No Answer activation code. The party at the forwarded-to extension is allowed to call your 
extension without being forwarded. Further, the party at the 
forwarded-to extension may transfer a call back to your exten- 
sion or leave a message waiting indication (if message wait- 
ing capability is provided). 
4. Dial the extension number to which you want your 
unanswered calls forwarded. 
l Confirmation tone is heard indicating that the 
Call Forwarding - No Answer feature is active. You may continue to originate calls while Call Forwarding - 
Secretarial is in effect. Automatic callbacks from the activation 
of features such as Internal Call Queuing - Callback and Out- 
going Call Queuing - Callback and station recalls are not for- 
warded. 
5-3  
						

							SATURN EPABX 
DYAD User instructions A30808-X5051-C140-l-B919 
issue 1, December 1984 
b. To cancel Call Forwarding - Secretarial: 
2. Depress the %D 
El feature button. 
l FWD TO lamp extinguishes indicating that the 
Call Forwarding - Secretarial feature has been 
canceiled. 
Activation/deactivation of Call Forwarding - Secretarial over any 
line appearing on the DYAD (if allowed by class of service). 
a. To forward all incoming calls: 
1. Select and depress the appropriate line pickup 
button. 
l Line pickup button lamp lights steadily. 
2. Pick up the handset. 
l Dial tone is heard. 
3. Depress the 
pq feature button or dial the 
Call Forwarding - Secretarial activation code. 
l Confirmation tone is heard indicating that the Call 
Forwarding - Secretarial feature is active. 
NOTE: If intercept tone or reorder tone is heard, your call for- 
warding request was not granted. 
4. Hang up. 
As a reminder that call forwarding is in effect, each time a call 
is forwarded (prime line only), one short burst of ringing is heard 
from your DYAD. Additionally, a call forwarding destination dis- 
play (18 and 28button DYADs only) is provided (prime line only) 
when your DYAD is idle, e.g., FWD TO 1219 ] 
The party at the forwarded-to extension is allowed to call your 
extension without being forwarded. Further, the party at the 
forwarded-to extension may transfer a call back to your exten- 
sion or leave a message waiting indication (if allowed). 
You may continue to originate calls while Call Forwarding - All 
Calls is in effect. Automatic callbacks from the activation of fea- 
tures such as Internal Call Queuing - Callback and Outgoing 
Call Queuing - Callback, and station recalls are not forwarded. 
b. To cancel Call Forwarding - Secretarial: 
1. Select and depress the line pickup button from which 
Call Forwarding - Secretarial was activated. 
l Line pickup button lamp lights steadily. 
2. Pick up the handset. 
l Dial tone is heard. 3. Dial the call forwarding cancellation code. 
l Confirmation tone is heard indicating that the Call 
Forwarding - Secretarial feature has been can- 
celled. 
‘4. Hang up, 
5.06 Call Forwarding - Return. This feature allows you to trans- 
fer a forwardedcall to the extention that activated call forwarding. 
a. To return a forwarded-call: 
1. First, ask the connected party to wait. 
2. Depress the m feature button. 
l XFER lamp winks. 
l Recall dial tone is heard. 
3. Dial the Call Forwarding - Return access code. 
l Ringback tone is heard. 
NOTES: If busy tone is heard or the party does not answer, 
depress the XFER button to return to the held party. 
When an outside party requests to be transferred to 
an extension and the extension is busy, you may in- 
voke the Internal Call Queuing - Standby feature. This 
feature allows you to camp-on to the busy extension 
and wait for the party to answer. 
If you desire to transfer the call before the called party 
answers (ringback tone must be heard), hang up the 
handset. The held party hears ringback tone and waits 
for the called party to answer. If the party being trans- 
ferred is an “outside” party and the called party does 
not answer within a preset time, the call is automati- 
cally recalled to your DYAD (three-burst ringing is 
heard), if idle, otherwise to the attendant. To an- 
swer/return to the held call, pick up the handset. 
4. When the party at the forwarding station answers, 
announce the transfer. 
l Ringback tone is removed. 
5. Hang up. 
l The call is transferred to the called party. 
5.07 Forced Call Forwarding. This feature allows you to for- 
ward a waiting or ringing call on your prime line extension to 
another preassigned SATURN extension. Waiting or ringing calls 
on other lines appearing at your DYAD cannot be forwarded. 
a. To forward a waiting or ringing call: 
Depress the 
pEJ feature button. 
5-4 (4 pages)  
						

							SATURN EPABX 
DYAD User Instructions A30808-X5051-C140-1-5919 
Issue 1, December 1984 
SECTION 6.00 CALL 
6.01 Internal Call Queuing - Callback. This feature allows 
you, upon dialing a busy extension number, to enter into a 
queue, hang up, and be called back when the extension be- 
comes available. 
a. To establish an automatic callback condition. 
1. You have dialed a busy extension and busy tone is 
heard. 
2. Do not hang up. Listen to busy tone until busy tone 
changes to a steady low tone (approximately five se- 
conds). Steady low tone is confirmation that you may 
invoke callback queuing. 
3. Hang up. 
You may originate or receive other calls while waiting for the 
callback however, the callback sequence does not take place 
until both your extension and the previously dialed extension 
are idle at the same time. 
Only one callback request (Internal or Outgoing Call Queuing 
- Callback) is allowed at any one time. If a second callback 
is initiated, the original callback is automatically cancelled. 
4. When both the called extension and your extension 
become idle, 
l Three-burst ringing is heard. 
NOTE: If you do not answer the callback attempt within ap- 
proximately 18 seconds, callback queuing is automat- 
ically cancelled. 
5. Pick up the handset. 
l Ringback tone is heard. 
l Called extension rings. 
6. When the called party answers, you may begin to 
talk. 
b. To cancel an automatic callback: 
1. Pick up the handset. 
l Dial tone is heard. 
2. Dial the automatic callback cancellation code. 
l Confirmation tone is heard indicating the can- 
cellation of the callback. 
3. Hang up. 
6.02 Internal Call Queuing - Standby. This feature allows you, 
upon dialing a busy extension, to enter into a queue and wait 
for the called party to answer. While in the standby queue, you 
hear a special ringback tone and the called party hears a call 
waiting tone. 
a. To establish a standby queueing condition: 
1. You have dialed a busy extension and busy or spe- 
cial ringback tone is heard. 
NOTE: On some telephones, Internal Call Queuing - Stand- 
by is activated on an automatic originating or auto- 
matic terminating basis. If your DYAD is assigned the 
automatic originating option or the called party’s tel- 
QUEUING FEATURES 
- 2. 
NOTE: 
3. 
4. 
NOTE: 
5. ephone is assigned the automatic terminating option, 
ignore the remainder of this procedure; when spe- 
cial ringback tone is heard simply wait for the called 
party to answer. 
Do not hang up. Listen to busy tone until it changes 
to a steady low tone (approximately five seconds). 
Steady low tone is confirmation that callback queu- 
ing can be invoked, if desired, by hanging up. Refer 
to the feature, “Internal Call Queuing - Callback.” 
Again do not hang up. Wait ‘until steady low tone 
changes to a special ringback tone (approximately 
five seconds). This is confirmation that you have 
been placed in the standby queuing mode. 
l The called party hears the call waiting tone. 
Wait until the called party answers the waiting call. 
You may convert from standby queuing to callback 
queuing, any time, by hanging up. 
When the called party answers, you may begin to 
talk. 
6.03 Outgoing Call Queuing - Callback. This feature allows 
you, upon dialing a busy outgoing trunk group, to enter into 
a queue, hang up, and be called back when a trunk becomes 
available. 
This feature applies to direct trunk group access only. For Least 
Cost Routing (LCR) access, refer to the feature, “Least Cost 
Routing.” 
a. To activate Outgoing Call Queuing - Callback: 
You have dialed a trunk group access code (e.g., 
9, 82, 83, etc.) and encountered busy tone. 
Do not hang up. Listen to busy tone until you hear 
a steady low tone (approximately five seconds). 
Steady low tone is confirmation that you may invoke 
callback queuing. 
Hang up. 
You can originate or receive calls while callback queuing is 
active. When a trunk becomes available and your DYAD is idle, 
a callback is attempted. 
Only one callback request (Internal or Outgoing Call Queuing 
- Callback) is allowed at any one time. If a second automatic 
callback is initiated, the original callback is cancelled. 
4. When a trunk becomes available, 
l Three-burst ringing is heard. 
NOTE: If you do not answer the callback attempt within 18 
seconds (nominal), callback queuing is automatically 
cancelled. 
5. Pick up the handset. 
l Dial tone is heard. 
6. Complete dialing the desired number (do not dial 
the trunk group access code). 
. 
6-l  
						

							SATURN EPABX 
DYAD User instructions A30808-X5051-C140-l-6919 
Issue 1, December 1984 
b. To cancel an automatic callback: 
1. Pick up the handset. 
. Dial tone is heard. 
2. Dial the automatic callback cancellation code. 
l Confirmation tone is heard indicating the can- 
cellation of the callback. 
3. Hang up. 
6.04 Outgoing Call Queuing - Standby. This feature allows 
you, upon dialing a busy outgoing trunk group, to enter into 
a queue and wait for a trunk to become available. 
This feature applies to direct trunk group access only. For Least 
Cost Routing (LCR) access, refer to the feature, “Least Cost 
Routing.” 
a. To activate Outgoing Call Queuing - Standby: 
1. You have dialed a trunk group access code (e.g., 
9, 82, 83, etc.) and encountered busy tone. 2. Do not hang up. Listen to busy tone until you hear 
a steady low. tone (approximately five seconds). 
NOTE: Steady low tone is confirmation that callback queu- 
ing can be invoked, if desired, by hanging up. Refer 
to the feature, “Outgoing Call Queuing - Callback.” 
3. Again do not hang up. Listen to steady low tone (ap- 
proxi_mately five seconds) until you hear silence (or 
music, if provided). This is confirmation that you 
have been placed in the standby queuing mode. 
4. Continue to listen to silence (or music, if provided) 
until a trunk becomes available. 
l Dial tone is heard when a trunk becomes 
available. 
NOTE: You may convert from standby queuing to callback 
queuing, anytime after hearing steady low tone, by 
hanging up. Refer to the feature, “Outgoing Call 
Queuing - Callback.” 
5. Upon hearing dial tone, complete dialing the desired 
number (do not redial the trunk group access code). 
6-2 (2 pages)