Siemens Saturn Epabx Oc1e Dyad Digital Telephone User Instructions

							SATURN EPABX 
Attendant Console General Description and Operating Instructions 
2. LED steadily lit - Indicates the CONF key is as- 
sociated with an Attendant Controlled Conference 
to which the attendant is presently connected. 
3. LED winking - Indicates the CONF key is as- 
sociated with an Attendant Controlled conference 
that is controlled by this console but the attendant 
is not connected and actively involved with the con- 
ference at this time. Each time the attendant and/or conferee is added to 
an attendant conference, conference tone is applied 
to the conference. If a conferee cannot be added be- 
cause the conference is full or the maximum number 
of trunks have already been entered, the attendant 
receives timed.NAK tone and is automatically recon- 
nected to the disallowed party at the conclusion of the 
NAK tone. 
4. LED flashing - Indicates the attendant is being Attendant Conference Recall Functions are listed 
below: 
recalled by a conferee. 
There are two cases when the attendant is requested 
to set up a conference: A station user dials the atten- 
dant and requests a conference circuit at a certain time; 
and a station or incoming trunk user immediately re- 
quests a conference circuit. 
For the first situation, at the requested conference time, 
the attendant dials the desired number for the first con- 
feree. Upon answer by the called party and after an- 
nouncing the conference, the at!endant depresses an 
idle CONF key to connect this party and the attendant 
to the conference circuit. The CONF key LED lights 
steadily indicating that the attendant is in the con- 
ference. When a conferee hookswitch flashes, the associat- 
ed CONF key LED flashes at the serving attendant 
console and that conferee is split from the confer- 
ence, connected to audible ring tone, and placed 
in the specific recall queue for the serving atten- 
dant. When the attendant depresses the flashing 
CONF, RCL, or ANS key, a talking path is estab- 
lished between the station and attendant and the 
CONF key’s LED lights steadily. The conference 
remains split from the connection while the atten- 
dant talks privately to the recalling conferee. 
In the second situation, the attendant has an incom- 
ing station or trunk call on the console. The attendant 
dials the desired number for the second conferee. 
Upon answer by the called party and after announc- 
ing the conference, the attendant depresses the CONF 
key. At this time, both parties and the attendant are 
simultaneously connected to the conference circuit. 
The CONF LED lights steadily indicating that the at- 
tendant is in the conference. If the conferee requests to return to the conference, 
activation of the ANS, OPR, RCL, INC, or ATT RLS 
key by the attendant reconnects the split party to 
the associated conference and releases the atten- 
dant. The conference remains active on the as- 
sociated CONF key and the CONF key’s LED 
resumes winking. 
The attendant can add parties to an existing confer- 
ence by performing the following operations. The party 
added can either be an incoming station or trunk user. 
(The attendant can also depress the SRC key and dial 
a trunk or station call.) The party is added by depress- 
ing the CONF key associated with the desired confer- 
ence. The CONF key’s LED lights steadily to indicate 
that the attendant is in‘the conference. The Call Infor- 
mation Display provides a visual verification that a party 
has been added to a conference by prompting ‘ATT- 
CONF ENTERED”. If the conferee requests to be released from the 
conference, the attendant depresses the RLS key. 
The conference continues with the remaining con- 
ferees 
and the CONF key LED resumes winking 
provided at least one conferee remains in the con- 
ference. If no conferees remain, the conference is 
released and the CONF key’s LED is extinguished. 
If the attendant controlling the conference is not 
active (i.e. unstaffed, or out-of-service) and a recall 
is attempted, the station performing the hookflash 
takes control of the conference as in a station- 
controlled conference. 
If more parties are to be added, the attendant dials the 
next desired number and depresses the CONF key to 
add that party. The attendant may also gain control of a station- 
controlled conference, changing it to an Attendant Con- 
ference by depressing an idle CONF key while con- 
nected to a station-controlled conference. The CONF 
key’s LED is steadily lit. 
When no more parties are to be added, the attendant 
depresses the ATT RLS key to be removed from the 
conference circuit. The CONF key’s LED winks and 
SRC key’s LED is extinguished. The attendant may release an Attendant Conference 
and all its members by depressing the RLS key while 
connected to conference. The CONF key’s LED is ex- 
tinguished. The Attendant Conference is automatical- 
ly released when all conferees disconnect. The CONF 
key’s LED is then extinguished. 
Only the attendant can reenter an existing conference NOTE: An attendant conference may contain trunks that do 
by depressing the CONF key associated with the not provide disconnect supervision, in which case the 
desired conference. This action may be done when no attendant is responsible for occasionally entering the 
source or destination party exists, since a party(ies) conference and monitoring for activity. When no ac- 
also enters the conference as described earlier. The tivity exists (i.e., the conference is completed) the at- 
CONF key’s LED lights steadily to indicate that the at- 
tendant must manually release the conference by 
tendant is in the conference. depressing the RLS key. 
3-10 A30808-X5052-CllO-l-B919 
Issue 1, December 1984 
. .  
						

							SATURN EPABX 
Attendant Console General Description and Operating lnstr 
e. EXC INC (Exclusion Incoming) Key. The EXC INC key 
is used to exclude incoming trunk calls from being an- 
swered at a particular console. The EXC INC key is 
a push-on/push-off type key which contains one inter- 
nal LED that, when steadily lit, indicates that the ex- 
clusion of incoming trunk calls feature is activated. 
When the EXC INC key is activated, the numerical call 
waiting display for incoming CO trunk calls is followed 
by the letter “X” (e.g., IN-03X). 
f. EXC OPR (Exclusion Operator) Key. The EXC OPR key 
is used to exclude operator type calls from being an- 
swered at a particular console. the EXC OPR key is 
a push-on/push-off type key which contains one inter- 
nal LED that, when steadily lit, indicates that the ex- 
clusion of operator type calls feature is activated. When 
the EXC OPR key is activated, the numerical call wait- 
ing display for operator type calls is followed by the 
letter “X” (e.g., OP-01X). 
g. EXC RCL (Exclusion Recall) Key. The EXC RCL key 
is used to exclude recalls from being answered at a 
particular console. The EXC RCL key is a push- 
on/push-off type key which contains one internal LED 
that, when steadily lit, indicates that the exclusion of 
recalls feature is activated. When the EXC RCL key 
is activated, the numerical call waiting display for 
recalls is followed by the letter “X” (e.g., RC-01X). 
h. FLASH Key. The FLASH key is used to simulate a hook- 
switch flash to request operator assistance on outgo- 
ing calls. This function is mainly used with tie trunks 
and toll connecting trunks. 
Note that the FLASH key contains one internal LED 
which does not activate when the key is depressed. 
i. MIN ALM (Minor Alarm) Key. The MIN ALM key is used 
to request 
data on malfunctions that cause minor alarm 
conditions in the system to be shown on the Call In- 
formation Display. The MIN ALM key contains one in- 
ternal LED that provides two illumination states to 
indicate the following conditions: 
1. LED extinguished - Indicates that minor alarm 
causes, if any, have been shown on the Call Infor- 
mation Display. 
2. LED steadily lit - Indicates that an additional minor 
alarm cause still exists aside from the minor alarm 
cause being shown on the Call Information Display. 
When a new minor alarm cause exists that has not 
been previously shown on the Call Information Display 
and the console is in an idle state (e.g., no active calls 
being shown on the Call Information Display), the MIN 
ALM key should be depressed. This action sequentially 
shows the minor alarm causes, on the Call Informa- 
tion Display, without repeating a cause that was previ- 
ously displayed. Keep depressing the MIN ALM key 
until the last minor alarm cause is displayed. To restore 
the console to normal operation, depress the ATT RLS 
key or a flashing Call Answer key. 
j. MSG CANCEL (Message Cancel) Key. The MSG CAN- 
CEL key allows the attendant to cancel the message uctions A30808-X5051-CllO-1-8919 
Issue 1, December 1984 
waiting indicator for a given station. To cancel the mes- 
sage waiting indication without calling the station, the 
attendant depressed the MSG CANCEL key when the 
console is in an idle state. The SRC internal LED is 
steadily lit. The Call Information Display prompts “CAN- 
CEL MSG TO?” and the attendant dials the station 
number for which the message waiting cancellation in- 
dication is to be cancelled. After the desired station 
number is dialed, confirmation tone is heard and the 
internal LED of the SRC key is extinguished to indi- 
cate message waiting cancellation has been accom- 
plished. If the dialed station number is not assigned 
the message waiting feature, intercept tone is heard. 
The attendant is allowed to exit from this function at 
any time by simply depressing either the RLS or ATT 
RLS key, or a flashing INC, OPR, RCL or ANS key. Af- 
ter one of these keys is depressed the internal LED 
of the MSG CANCEL key is extinguished. 
The attendant is also allowed to cancel a station’s mes- 
sage waiting indication while connected to the station 
in either a ringing, busy, camp-on or talking state. The 
station must be connected to the console as the source 
party. While connected, the attendant cancels the sta- 
tion’s message waiting indication by simply depress- 
ing the MSG CANCEL key. After the MSG CANCEL 
key is depressed confirmation tone is heard to indicate 
message waiting cancellation has been accomplished. 
If the MSG CANCEL key is depressed and the station 
is not assigned the message waiting feature, a timed 
NAK tone (i.e., reorder tone) is heard. After receipt of 
confirmation or NAK tones, the attendant is automati- 
cally reconnected to the source station party. 
Note that the MSG CANCEL key contains one inter- 
nal LED which is used for maintenance purposes only. 
k. MSG SET (Message Set) Key. The MSG SET key al- 
lows the attendant to activate the message waiting in- 
dicator for a given station. 
To activate the message waiting indicator without call- 
ing the station, the attendant depresses the MSG SET 
key when the console is in an idle state. The SRC key’s 
internal LED is steadily lit. The Call Information Dis- 
play prompts “MSG TO?” and the attendant dials the 
station number for which the message waiting indica- 
tion is desired. After the desired station number is di- 
aled, confirmation tone is heard and the internal LED 
of the SRC key is extinguished to indicate message 
waiting activation has been accomplished. If the dialed 
station number is not assigned the message waiting 
feature, intercept tone is heard. 
The attendant is allowed to exit from this function at 
any time by simply depressing either the RLS or ATT 
RLS key, or a flashing INC, OPR, RCL or ANS key. 
The attendant is also allowed to activate a station’s 
message waiting indicator while connected to the sta- 
tion in either a ringing, busy, camp-on or talking state. 
The station must be connected to the console as the 
source party. While connected, the attendant activates 
the station’s message waiting indicator by simply 
depressing the MSG SET key. After the MSG SET key 
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							SATURN EPABX A30808-X5052-CllO-l-8919 
Attendant Console General Description and Operating lnstrucrrurrs Issue 1, December 1984 
is depressed confirmation tone is heard to indicate 
message waiting activation has been accomplished. 
If the MSG SET key is depressed and the station is 
not assigned the message waiting feature, a timed NAK 
tone is heard. After receipt of confirmation or NAK tone, 
the attendant is automatically reconnected to the 
source station party or idle state. 
Note that the MSG SET key contains one internal LED 
which is used for maintenance purposes only. 
OVERFLOW Key. The OVERFLOW key works in con- 
junction with the Automatic Timed Diversion of Incom- 
ing Calls feature and allows the attendant to depress 
the OVERFLOW key when there is an extreme amount 
of incoming calls. An OVERFLOW key depression 
diverts an excess of calls to the Special Overflow An- 
swering Position (SOAP). The assignment of the over- 
flow destination is performed via a CMU procedure on 
a per system basis and is independent of the night an- 
swering arrangements. 
A customer set (via CMU procedure) threshold value 
is applied to the incomjng call queue. When the num- 
ber of incoming calls IS equal to or greater than the 
threshold value, and the attendant has activated the 
attendant overflow feature by depressing the OVER- 
FLOW key (causing its internal LED to be steadily lit), 
the overflow of calls is routed to the assigned overflow 
destination. The attendant releases this function by 
redepressing the OVERFLOW key. This action extin- 
guishes its internal LED. 
m. OVERRIDE Key. The OVERRIDE key allows the atten- 
dant to enter into an existing busy station-to-station or 
station-to-trunk connection. It is generally used to an- 
nounce high priority or emergency calls. 
Before the attendant enters the existing connection, 
busy override tone is applied to the talking parties. Af- 
ter this action occurs, the attendant is in a conference 
with both parties on the existing connection and busy 
override injection tone applied to the connection for 
as long as the attendant remains connected to the over- 
ridden parties. The OVERRIDE key’s LED is steadily 
lit. The two attendant override situations are discussed 
below: 
1. Attendant Override With Source Party Present. Af- 
ter break-in the characters “BY-OV” appear in the 
destination status field of the Call Information Dis- 
play. This indicates that the busy override feature 
has been invoked. 
Splitting of the source party is maintained when 
an attendant uses the override feature to protect 
the privacy of the established connection. The at- 
tendant is not allowed to bridge a source party onto 
an existing connection. 
Having broken-into the existing connection, the at- 
tendant must wait for either one of the parties to 
go on hook before being permitted to connect the 
split source to the connection. hook. the broken-into-destination is released from 
the console and the attendant is automatically 
reconnected to the source party. At this point, the 
OVERRIDE key’s LED is extinguished and the at- 
tendant may proceed to connect the two parties 
as in a normal call. .: 
,’ 
If the party connected to the dialed party on the 
broken-into-call goes on hook, busy override injec- 
tion tone is removed from the connection, the 
OVERRIDE key’s LED is extinguished, and the at- 
tendant remains connected to the overriden party 
(with the source party still split). At this point, the 
attendant is in control of the call in the same man- 
ner as any normal call, with both source and des- 
tination parties present. 
If the attendant depresses the ATT RLS key before 
either of the parties in the broken-into-call go on 
hosk, the source party is camped-on to the keyed 
station. Busy override injection tone is removed 
from the connection and the OVERRIDE key’s LED 
is extinguished. If other camp on positions are al- 
ready in use for the called station, the source party 
is placed at the top of the camp on queue. If all 
camp on positions were already in use, the camp 
on at the bottom of the queue is sent back to the 
attendant as a recall type call requiring further as- 
sistance. 
If the attendant depresses the RLS key before 
either of the parties in the broken-into-call go on 
hook, busy override injection tone is removed from 
the connection, the OVERRIDE key’s LED is ex- 
tinguished, and the attendant is disconnected from 
the broken-into-call. 
If the attendant depresses the SRC key, the atten- 
dant is split away from the broken-into-call and 
reconnected to the source party (i.e., the party 
seeking connection to one of the parties involved 
in the broken-into-call). The broken-into-call re- 
mains connected to the attendant console (i.e., as 
the destination party). However, since the broken- 
into-call is still busy overriden, busy override injec- 
tion tone continues to indicate that the attendant, 
although split away, has not yet released the over- 
ride condition and can reenter the connection by 
depressing the DEST key. 
2. Attendant Override Without Source Party Present. 
Once the attendant overrides a connection without 
a split party present, the attendant assumes con- 
trol of the call in the same manner as any normal 
call with source and destination parties present. 
The dialed party appears as the source and the 
other party appears as the destination. 
The OVERRIDE key’s LED is steadily lit and busy 
override injection tone continues for as long as the 
attendant remains connected to both parties. If the 
attendant releases, splits either party, or if either 
party goes on hook, the LED is extinguished and 
the tone is removed. 
If the keyed party on the broken-into-call goes on 
Only one attendant is permitted to override a given 
3-12  
						

							SATURN EPABX 
Attendant Console General Description and Operating Instructions 
connection at any one time. The attendant is permit- 
ted to break into any stable two party call, providing 
no feature restricting attendant override is active (e.g., 
Attendant Break-In Security or Data Privacy) on either 
party’s station. The four-port conference circuit which 
is reserved for that attendant is utilized in this particu- 
lar type of attendant override situation. 
The attendant reserved port on the conference circuit 
already being used for the conference call is utilized 
in this particular type of attendant override situation. 
The attendant is permitted to override an idle station 
in the “Do Not Disturb’ mode providing no feature res- 
tricting attendant override is also active (e.g., Attendant 
Break-in Security or Data Privacy) on the station. Oper- 
ation of attendant override in this case causes the over- 
ridden station to ring and the call to be completed as 
if the Do Not Disturb feature was not active. 
Call transfer and consultation hold are actually tran- 
sient sequences which terminate in either a three-way 
conference or a two party call. Consequently, break 
in during call transfer or consultation hold is denied 
until a stable two-party call or three-way conference 
call state is reached. 
Call Forwarding does not alter the capabilities of at- 
tendant break-in. The only difference is that the atten- 
dant is connected to the forwarded-to station rather 
than the station originally keyed. This action is indi- 
cated by the attendant Call Information Display prior 
to invoking override as a call forwarding-busy “CWBY” 
verification indication. 
An attendant that attempts to override an existing con- 
versation when the Attendant Break-in Security or Data 
Line Security feature is active, receives reorder tone, 
and the word DATA PRIVACY is shown on the Call In- 
formation Display. 
n. PAGE Key(s). Up to four of the Optional Feature Keys 
can be assigned to gain direct access to the customer- 
provided paging facility without having to dial a par- 
ticular paging access code. A particular PAGE key can 
be assigned to page a combination of zones in a four- 
zone paging arrangement. The attendant gains direct 
access to the paging facility by depressing the PAGE 
key of interest from an idle console. The Call Informa- 
tion Display prompts “PAGE ZONES XXXX” and con- 
firmation tone is heard to indicate the page zone(s) has 
been accessed. If the paging facility is busy, the Call 
Information Display prompts “PAGE BUSY”. The at- 
tendant completes the paging announcement and ex- 
its from this function by depressing either the RLS, or 
ATT RLS key or a flashing Call Answer Key. 
if a source party is presently connected to the console 
and paging is desired, the attendant must first place 
the source party on hold (via a LOOP key), and con- 
tinue with the above procedure. Once the paged party 
responds, the attendant can connect both parties 
together by first depressing the DEST key followed by 
the appropriate LOOP key (where the call is being 
held), and depressing either the ATT RLS key or a 
flashing Call Answer Key. A30808-X5051-CllO-l-B919 
Issue 1, December 1984 
Note that the PAGE key contains one internal LED 
which is used for maintenance purposes only. 
PARK Key. The PARK key allows the attendant to place 
a party in a park (hold) condition. The attendant parks 
a call by depressing the PARK key during destination 
selection. The parking code and park location are 
shown in the destination field on the Call Information 
Display. The party is placed in a parked condition when 
the ATT RLS, ANS, OPR, INC, or RCL key is 
depressed. If there are no idle park locations availa- 
ble, busy tone is returned to the attendant and the Call 
Information Display prompts “BUSY”. The attendant 
may return to the source by depressing the RLS key. 
To retrieve a parked call, the attendant keys the desired 
access code and park location for that particular call. 
Note that the PARK key contains one internal LED in- 
dicator which is used for maintenance purposes only. 
TRK GRP Key. The Trunk Group (TRK GRP) key pro- 
vides the attendant with direct access to an idle outgo- 
ing trunk circuit in a given trunk group. The attendant 
depresses the TRK GRP key during either source or 
destination selection. When depressed, an idle trunk, 
within the trunk group assigned to that key, is selected 
and connected to the attendant in the same manner as 
if the attendant had dialed the trunk group access code. 
The Call Information Display indicates outgoing trunk 
group and trunk information, and CO dial tone is heard 
once the trunk circuit is accessed. If all outgoing trunks 
in the particular trunk group are busy, busy tone is heard 
and the Call Information Display indicates “BUSY”. 
Note that the TRK GRP key’s internal LED is only used 
for maintenance purposes. 
VOLUME Key. The VOLUME key provides a fixed gain 
of 6dB on the receive portion of the attendant console 
voice connections. This function is activated by 
depressing the VOLUME key while a trunk call is con- 
nected to the console. This fixed gain is provided for 
the duration of the existing call. The gain is automati- 
cally cancelled when the call is released from the con- 
sole. The attendant may cancel the fixed gain before 
releasing the call be redepressing the VOLUME key. 
The VOLUME key contains one internal LED that is 
steadily lit when this fixed gain function is active, and 
extinguished when inactive. 
3.10 Programmable Features. The SATURN software feature 
package allows the user to program the SATURN System with 
the following attendant related features. 
a. Alert Attendant on Busy. When this option is enabled, 
via CMU procedure, attendants are given a single burst 
of tone indicating that an incoming trunk call is wait- 
ing and no idle console is available to process it. 
b. Programmed Class of Call Exclusions. The SATURN 
System software is capable of distributing traffic to, or 
excluding traffic from designated attendant consoles 
based on the type of the call (i.e., incoming trunk calls, 
operator calls, or recalls). This distribution of traffic is 
accomplished via CMU procedures rather than specific 
keys on the console as previously discussed. 
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							SATURN EPABX A30808-X5051-CllO-l-B919 
Attendant Console General Description and Operating Instructions Issue 1, December 1984 
SECTION 4.00 OPERATING INSTRUCTIONS 
4.01 General. The operating instructions for the attendant con- 
sole are presented as a series of indications and actions con- 
tained in categorized diagrams. The LEDs associated with 
the various keys are represented by rectangular blocks as 
follows: 
a. 
El xxx Indicates the LED associated with the key 
is flashing. 
Indicates the LED associated with the key 
is winking. 
c. xxx 
I 
Indicates the LED associated with the key 
is steadily lit. 
d. xxx 
I Indicates the LED associated with the key 
is extinguished. 
Table 4.00 lists the Supervisory Audible Tones heard by the 
attendant during call processing and special feature functions. 
It is important to note that whenever an invalid digit is dialed, 
intercept tone is heard and the Call Information Display 
prompts “VACANT NO”. The RLS key should be depressed 
to clear this condition or whenever a mistake is made during 
dialing. If, during normal operation of the console, the Call 
Information Display prompts “PROCESSOR SWITCH”, the 
standby processor has been activated due to a malfunction 
or a maintenance function, and some of the calls on the con- 
sole might have been dropped. Note that such indication only 
occurs when the attendant is actually connected to a call in 
a duplex common control system. 
4.02 Unstaffed Mode. When the dual switchboard plug of the 
handset/headset assembly is removed from the hand- 
set/headset jacks, the console is automatically placed in the 
“unstaffed mode of operation” after 10 seconds (typical) have 
elapsed. This lo-second delay, customer-changeable via Cus- 
tomer Memory Update (CMU) procedures, is provided to al- 
low shift changes by attendants when each is provided with 
a separate handset/headset assembly or to avoid an acciden- 
tal unstaffed condition on a console due to the attendant in- 
advertently removing the handset/headset dual switchboard 
plug from the handset/headset jacks. Once the console is 
placed in the “unstaffed mode of operation” the internal LED 
in the NIGHT key is steadily lit and the remaining display LEDs 
on the console are extinguished indicating that new and pend- 
ing calls are being processed as follows: 
1. All pending and new incoming trunk calls are au- 
tomatically distributed to the UNA feature and the 
Assigned Night Answering (ANA) or Special Night 
Answering Position (SNAP) as required or to 
another active console in the system. 
2. All pending operator-type calls receiving ringback 
tone are automatically connected to busy tone or 
transferred to another active console in the system. 
New operator-type calls are automatically connect- 
ed to reorder tone or distributed to another active 
console in the system. 
3. All pending trunk recalls receiving ringback tone 
and new automatic recalls are automatically trans- ferred or distributed to the UNA feature and the 
ANA or SNAP position(s) as required, or to another 
active console in the system. 
4. All calls held on console Loop keys are 
discon- 
nected. 
4.03 Answering and Processing Calls. The following 
indi- cations occur when a call is present at the console: 
a. If activated, an idle console’s audible tone signal 
sounds at repeated intervals. 
b. The ALERT indicator flashes. 
c. The Calls Waiting (CW) indicator either flashes or is 
steadily lit depending on the number of calls waiting 
for service. 
d. The ANS key’s LED flashes along with the INC, OPR 
and/or RCL key’s LED. 
e. The Call Information Display indicates the number of 
call-types waiting for service (refer to diagram num- 
bered with a 2 for display example). 
Examples of typical call situations are listed in Table 4.01. The 
step-by-step sequences that occur during the typical call sit- 
uations are shown in the accompanying diagrams. 
4.04 Attendant-Initiated Calls. Examples of typical attendant- 
initiated call situations are listed in Table 4.02. The step-by- 
step sequences that occur during the typical attendant- 
initiated call situations are shown in the accompanying di- 
agrams. 
4.05 Attendant-Initiated Feature Functions. Examples of the 
available features which the attendant can initiate from the 
console are listed in Table 4.03. The step-by-step sequences 
that occur during the attendant-initiated feature functions are 
shown in the accompanying diagrams. 
4.06 Call Types. To assist the attendant in becoming famil- 
iarized with the identity of the various call-types, Table 4.04 
defines the call-type information displays available. Refer to 
the SATURN Installation Test Procedures practice for the con- 
sole testing procedures. 
Table 4.00 Supervisory Audible Tones 
Dial Tone 
Reorder Tone 
Busy Tone 
Audible Ring Tone 
Recall Dial Tone 
Special Audible Ring Tone 
Intercept Tone 
Call Waiting Tone(s) 
Busy Override Tone (also 
Attendant Override Tone) 
Executive Override Tone 
Confirmation Tone 
Camp-On Tone (also, Low Tone 
or Uninterrupted Busy Tone) Invalid Camp-On Tone 
Conference Tone 
Quiet Tone 
Busy Override Injection Tone 
(also, Privacy Tone) 
Route Advance Tone (for Least 
Cost Routmg - LCR) 
Warning Tone (also, Expensive 
Facility Tone LCR) 
Test Tone 
Negative Acknowledgement 
(NAK)Tone 
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SATURN EPABX A30808-X5052-CllO-l-B919 
Attendant Console General Description and Operating Instructions Issue 1, December 1984 
Table 4.01 Typical Call Situations 
DIAGRAM 
NUMBER 
SERIES PROCEDURES 
Answering calls. 
Releasing an answered call when no connection is required. 
Extending an answered call to a station. 
Overriding a busy or do not disturb station when requested by calling source party. 
Extending an answered call to an outgoing trunk. 
Establishing serial calling (i.e.; locked loop operation feature) when requested by an 
incoming trunk party. 
7 Placing and retrieving a party on hold. 
8 Establishing and reentering a locked loop connection between two parties. 
9 Placing and retrieving a party on call park. 
10 Splitting and unsplitting a call. 
Table 4.02 Attendant-Initiated Call Situations 
DIAGRAM 
NUMBER PROCEDURES 
SERIES 
11 Calling a station. 
12 Overriding a busy or do not disturb station. 
13 Making an outgoing call. 
Table 4.03 Attendant-Initiated Feature Functions 
DIAGRAM 
NUMBER PROCEDURES 
SERIES 
14 
15 
16 
17 
18 
19 
20 
21 
22 
23 
24 
25 
26 
27 
28 
29 Activating and deactivating the ACOF feature. 
Activating and cancelling the Call Forwarding feature for a particular station. 
Accessing customer-provided paging equipment. 
Accessing customer-provided code calling equipment with or without a source party 
present. 
Accessing customer-provided dictation equipment with or without a source party present. 
Enabling and disabling the Least Cost Routing (LCR) feature access to a particular 
Specialized Common Carrier (SCC). 
Activating and cancelling the Message Waiting feature for a particular station with or 
without being connected to the station. 
Placing the console in the unstaffed mode of operation, as well as restoring it to normal 
operation from the unstaffed mode. 
Activating and cancelling the SMDR feature for a particular trunk group. 
Displaying and entering the SMDR account code associated with a particular incoming or 
outgoing trunk call. 
Updating the date and time shown on the Call Information Display. 
Showing minor alarm conditions on the Call Information Display. 
Testing individual outgoing trunks. 
Establishing and reentering an attendant-controlled conference with or without a source 
party present. 
Extending an answered call or reentering a meet-me conference bridge. 
Excluding class of calls to a console via Exclusion Key(s). 
4-2  
						

							SATURN EPABX 
Attendant Console General Description and Operating Instructions 
I 40-Character Abhanumeric Disdav Unit . m 
# 
1 INC FX aln aln aln a/n nn/nn 
III 
2 INC 
I NWATS 
nn/nn 
3 INC 
LOCAL nn 
nnlnn 
4 I I IN ICI IT I I I E I Ma/n/a/nIa/nI I I I n I n I I I n I n I I I I I I I I I I I I I I I I 
5 INC 
aaaaWATS 
nn/nn i ’ 
6 INC WATS: 
! i nn/nn 
, / / I 
7 INC 
VAC ‘NO. ’ 
nn/nn 
8 INC 
V I A 
CFWD 
nn/nn 
9 OPR 
ATT 
ASST nn”!x!E 
i0oPR /ATT 1 I I 
AISST n n n: /n;! 
130PR 
SOAP 00s 1 nn/nn 
14a 0 P R 
STlA-CONF nn 
n n n n 
NOTES: 
a/n = Alphanumerical value 
a = Alphabetical letter 
n = Numerical digit 
0 e Attendant-dialed numerical digit (i.e.; station, trunk and/or access code number) 
nnlnn = Trunk group number (00 to 31) and trunk number (00 to 99) 
nn nnnn = Station class-of-service (00 to 31) and station number (0000 to 9999) 
NOTE: Screened areas denote typical displays since such incoming trunk identifications are customer-defined via CMI  
						

							SRC DEST 
LED LED 
on 
on 
on 
on 
on 
~ 
on 
on 
I 
on 
-&I on 
T n on 
44 
on 
~ 
on 
’ 1 
II on 
-I 
on 
A30808-X5051-CllO-l-B919 
Issue 1, December 1984 
Table 4.04 Call-Type lnformatio.n Displays 
Display Definition 
off 
off 
off 
off 
off 
off 
off 
off Answered and connected to an 
incoming foreign exchange trunk (source) 
party. 
Answered and connected to an incoming inward-type WATS trunk (source) 
party. 
Answered and connected to an incoming local CO trunk (source) party. 
Answered and connected to an incoming automatic tie trunk (source) party. 
Answered and connected to an incoming WATS trunk (source) party. 
Answered and connected to an incoming band 1 or 2 WATS trunk (source) 
party. 
Answered and connected to an incoming DID trunk (source) party that 
was automatically rerouted to console since it extended to a vacant sta- 
tion or code intercept number. 
Answered and connected to an incoming DID or DIT trunk (source) party 
that was automatically rerouted to console since it extended to a station 
number which has the call forwarding feature activated to the attendant 
console. 
off Answered and connected to an incoming trunk or station (source) party 
that was transferred to console by another console. 
off Answered an incoming trunk or station (source) party that is being trans- 
ferred to console by another console and presently connected to the in- 
dicated transferring attendant (destination) party. 
off Answered and connected to an incoming tie or DISA trunk or station 
(source) party that extended (dialed) 0. 
off Answered and connected to a station (source) party that is classmarked 
as a direct attendant signaling line. 
off Answered and connected to an incoming trunk (source) party that was 
previously diverted from console (automatically by the system or manu- 
ally via the OVERFLOW key in the console) to a special overflow answer- 
ing position which is out-of-service. 
off . Answered and connected to a station-controlled conference master 
(source) party. 
bcedures. 
4-314-4  
						

							SATURN EPABX 
Attendant Console General Description and Operating Instructions 
k 
15OPR TO 
ATT n I nnnLinii 
160PR TO 
ATT n nn”lh!; 
170PR 
TRANSFER nn”:‘,:; 
180PR 
TRANSFER nn”:‘,;; 
19OPR V I A 
CFWD nn 
n n n n 
n n I n 
n 20RCL ACOF-nnn nn//rhjti/tilII//IjI 
I I I I I I 
21 RCL ATT 
-CON.F nn n n n n 
22RCL ATT 
HOLD nn”l/-r:E 
NOTES: a/n = Alphanumerical value 
a = Alphabetical letter 
n = Numerical digit 
0 = Attendant-dialed numerical digit (i.e.; station, trunk and/or access code numl 
nn/nn = Trunk group number (00 to 31) and trunk number (00 to 99) 
nn nnnn = Station class-of-service (00 to 31) and station number (0000 to 9999) 
NOTE: Screened areas denote typical displays since such incoming trunk identifications are customer-defined