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NEC Neax 2400 Ipx Feature Programming Manual

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    							NEAX2400 IPX Feature Programming ManualPage 838NDA-24297, Issue 1
    C-46 Call Forwarding - Busy Line - CCIS
    Service Conditions (cont’d)
    30. SPLIT CALL FORWARDING [S-99] is available only when the calling party is the station or the CCIS
    line.
    31. When a call terminates to a busy station setting CALL FORWARDING-BUSY LINE - CCIS, depending
    on the calling station service restriction class, it can be selected to make the station busy (not to activate
    Calling Forwarding-Busy Line) and to activate services as ATTENDANT CAMP-ON [A-1], BUSY
    VERIFICATION [B-3], CALL WAITING - TERMINATING [C-12], STEP CALL [S-13], etc.
    32. This service is not available when the called party is the attendant console, monitoring station, or the
    paging station. However, the service is available when these stations are designated as the transfer
    destination of Call Forwarding - Busy Line service.
    33. This service is available only when the called party is busy and has set Call Forwarding - Busy Line. In
    case Call Forwarding - Busy Line is set as the second jump or later in the Multiple Call Forwarding link,
    this service is not available.
    34. This service is available in the following occasions:
    a.) when the destination of the Call Forwarding - Busy Line service is the calling station,
    b.) when the calling party is the attendant console or the night station, and the destination Call
    Forwarding - Busy Line service is also the attendant console or the night station.
    Interactions
    1. If access codes for CALL FORWARDING-BUSY LINE - CCIS and CALL FORWARDING-DON’T
    ANSWER - CCIS [C-47] are the same, only one key needs to be assigned in AKYD.
    2. When CALL WAITING [C-12, 31], ATTENDANT CAMP-ON WITH TONE INDICATION [A-45], or
    CALL BACK [C-44] is directed toward Station A with call forwarding set to Station B, Station B will
    receive Call Waiting Tone.
    3. A non-controlling UCD station is allowed to activate CALL FORWARDING-BUSY LINE - CCIS. When
    this station sets CALL FORWARDING-BUSY LINE - CCIS, only calls dialed directly to this station are
    call forwarded.
    4. If an Attendant attempts BUSY VERIFICATION [B-9] to station A that has CALL FORWARDING-
    BUSY LINE - CCIS set to Station B and Station B is busy, BUSY VERIFICATION proceeds again with
    Station A. If Station A has set call forwarding to the Attendant Console, BUSY VERIFICATION [B-9] is
    allowed at Station A.
    5. When CALL FORWARDING - BUSY LINE - CCIS is in effect, the activating station may be used to
    originate calls.
    6. When a call is forwarded, the destination station is recorded for STATION MESSAGE DETAIL
    RECORDING [S-10].
    Programming
    STEP 1:ASYD- System Data 1, Index 5, Bit 0. Access codes for CALL FORWARDING-BUSY LINE - CCIS
    and CALL FORWARDING-DON’T ANSWER - CCIS [C-47] are same or separate? 0/1: Same/
    Separate.
    System Data 1, Index 69, Bit 5. Hunting Group when target station is busy (Station Hunting after Call
    Forwarding - Busy Line) 0/1: Hunt in Transferring Party’s Group/Hunt in Transferred Party’s Group.
    System Data 1, Index 69, Bit 7. Is Multiple-Jump CALL FORWARDING-BUSY LINE - CCIS in
    service? 0/1: No/Yes.
    STEP 2:ANPD- Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H),
    and Busy (B). Assign NND in accordance with a predetermined numbering plan. 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 839
    Call Forwarding - Busy Line - CCIS C-46
    Programming (cont’d)
    STEP 3:ASPA- Assign an access code to CALL FORWARDING-BUSY LINE - CCIS entry, SID = 10 and to
    CALL FORWARDING-BUSY LINE - CCIS cancel SID = 11. Assign Connection Status Index (CI)
    for Normal (N) service.
    STEP 4:ASFC- Assign a Service Feature Class that allows SFI = 9 to the stations receiving CALL
    FORWARDING-BUSY LINE - CCIS.
    STEP 5:AKYD-ForD
    termsets, CALL FORWARDING-BUSY LINE - CCIS may be assigned to a
    programmable line/feature key. Assign Type:Function:CALL FORWARDING-BUSY LINE [1].
    STEP 6:ADSL- Assign FDB key; Assign SN=1 (Originating; DT Connection) and FKY=1 (Call Forwarding -
    Busy Line).
    This command is used for assigning a function to each soft key.
    STEP 7:AT N R- Allow tenant-to-tenant connection for Inter and Intra-tenant connections. Assign Tenant
    Restriction Index (TRI) = 1. For this feature to be set by the Attendant Console, assign Inter and Intra-
    Tenant connection via the Attendant Console, TRI = 3. This allows a phone in one tenant to be
    forwarded to a phone in the same or different tenant.
    STEP 8:ACFO- For tenant-wide CALL FORWARDING-BUSY LINE - CCIS of an incoming DID and DIT
    calls, assign CF = 1 for a destination (CFI) of either the Attendant Console or a station. 
    						
    							NEAX2400 IPX Feature Programming ManualPage 840NDA-24297, Issue 1
    C-47 Call Forwarding - Don’t Answer - CCIS
    C-47  Call Forwarding - Don’t Answer - CCIS 
    General Description
    This service feature allows Inter-Office Call Forwarding-Don’t Answer for a case where the transferring station and
    the transferred station respectively belong to a different PBX in the CCIS network.
    Operating Procedure
    When setting
    1. Station A goes off-hook; receives dial tone.
    2. Station A dials the Access Code for CALL FORWARDING-DON’T ANSWER; receives special dial
    tone.
    3. Station A dials the number for the designated Station B; receives service set tone.
    4. Station A hangs up.
    STN (b)
    [Node B] CCIS
    [Node A] STN (a)DT
    DT
    STN (b)
    [Node B] CCIS
    [Node A] STN (a)SPDT
    SPDT
    STN (b)
    [Node B] CCIS
    [Node A] STN (a)SST
    SST 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 841
    Call Forwarding - Don’t Answer - CCIS C-47
    Operating Procedure (cont’d)
    5. Station A is called from Station C; Station C receives ringback tone; Station A is rung.
    6. Station A does not answer the call within a predetermined amount of time. The ringing at Station A stops
    and the call is automatically transferred to Station B, which A has designated as the transfer destination;
    Station B is rung.
    7. Station B answers the call; Stations B and C are connected with each other.
    STN (c)
    [Node C]
    CCIS
    CCIS
    STN (a)
    [Node A] [Node B]STN (b) RBT
    RG
    STN (c)
    [Node C]
    CCIS
    CCIS STN (a)
    [Node A] [Node B]STN (b)RG
    RBT
    STN (c)
    [Node C]
    CCIS
    CCIS STN (a)
    [Node A] [Node B]STN (b) 
    						
    							NEAX2400 IPX Feature Programming ManualPage 842NDA-24297, Issue 1
    C-47 Call Forwarding - Don’t Answer - CCIS
    Operating Procedure (cont’d)
    When cancelling
    1. Station A goes off-hook; receives dial tone.
    2. Station A dials the Cancel Code of CALL FORWARDING-DON’T ANSWER; receives service set tone.
    3. Station A hangs up.
    Service Conditions
    1. When CALL FORWARDING-DON’T ANSWER - CCIS is used, the following conditions exist:
    a.) Station A calls Station B. Station B is call forwarded to Station C. Station C is call forwarded to
    Station D. Call forwarding does occur to Station D.
    STN (b)
    [Node B] CCIS
    [Node A] STN (a)DT
    DT
    STN (b)
    [Node B] CCIS
    [Node A] STN (a)SST
    SST
    CCIS NETWORK
    CALLING STATION
    CALL FORWARDING-DON’T ANSWER SET
    IDLENode A Node BD C
    B A
    NEAX2 400NEAX2 400 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 843
    Call Forwarding - Don’t Answer - CCIS C-47
    Service Conditions (cont’d)
    b.) Station A calls Station B. Station B is call forwarded to Station C. Station C is call forwarded to
    Station D. Call forwarding does not occur to Station D. If Station C is idle, it will ring beyond the
    Don’tAnswertimer.
    c.) A Central Office call is directed to Station B. Station B is call forwarded to Station C. Station C is
    call forwarded to Station D. Call forwarding does occur to Station D.
    DNode B Node AC B A
    CALLING STATION
    CALL FORWARDING-DON’T ANSWER SET
    IDLE
    CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR
    CCIS NETWORKNEAX 2400NEAX 2400
    BCD
    Node B Node A CO Call
    CCIS NETWORK
    NEAX 2400NEAX 2400
    CALLING STATION
    CALL FORWARDING-DON’T ANSWER SET
    IDLE 
    						
    							NEAX2400 IPX Feature Programming ManualPage 844NDA-24297, Issue 1
    C-47 Call Forwarding - Don’t Answer - CCIS
    Service Conditions (cont’d)
    d.) A Central Office call is directed to Station B. Station B is call forwarded to Station C. Station C is
    call forwarded to Station D. Call forwarding does not occur to Station D. If Station C is idle,
    Station C will ring beyond the Don’t Answer timer.
    2. CALL FORWARDING-DON’T ANSWER can be provided on either a system or an individual basis.
    3. Individual CALL FORWARDING-DON’T ANSWER supersedes system CALL FORWARDING.
    4. CALL FORWARDING on a system basis allows direct incoming trunk calls that encounter a DON’T
    ANSWER condition to be forwarded to a predetermined station or the ATTENDANT CONSOLE [A-3].
    5. The operator answering a CALL FORWARDING call can identify the called telephone number on the
    ATTENDANT CONSOLE [A-3] display.
    6. CALL FORWARDING-DON’T ANSWER - CCIS is assigned to a station via CLASS OF SERVICE-
    INDIVIDUAL [C-15] programming.
    7. There is no limit to the number of stations that can simultaneously set CALL FORWARDING-DON’T
    ANSWER - CCIS.
    8. CALL FORWARDING-DON’T ANSWER - CCIS can be set from any number of stations to the same
    forwarded-to station.
    9. The display of the forwarded-to telephone number on the LCD panel of the forwarding D
    termcan be
    allowed or denied in system programming on a system-wide basis.
    10. If a station transfers a call to another station that has set CALL FORWARDING-DON’T ANSWER -
    CCIS and releases from the call, recall service will override CALL FORWARDING-DON’T ANSWER
    - CCIS if the call is unanswered after a predetermined time period (unless Blind Transfer station is in
    service).
    11. When calls are forwarded to the Attendant Console, the INCOMING CALL IDENTIFICATION [I-2]
    feature allows the Attendant to identify the call as a forwarded call.
    12. When a station-to-station call within the same node is CALL FORWARDING-DON’T ANSWER [C-3]
    to the Attendant Console, the call terminates on the NANS key. When the call is CALL FORWARDING-
    DON’T ANSWER - CCIS to the Attendant Console, it terminates on the NANS key.
    13. When the system is in Night mode, CALL FORWARDING-DON’T ANSWER - CCIS to the Attendant
    Console will continue ringing at the called station, or transfer to the ATTENDANT NIGHT TRANSFER
    [A-19] station, if provided.
    CO Call
    Node AB
    DC
    Node B
    CCIS NETWORKNEAX 2400NEAX2 400
    CALLING STATION
    CALL FORWARDING-DON’T ANSWER SET
    IDLE
    CALL FORWARDING IS SET, BUT FORWARDING DOES NOT OCCUR 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 845
    Call Forwarding - Don’t Answer - CCIS C-47
    Service Conditions (cont’d)
    14. When an Attendant extends a call to a station in another node in the CCIS network, and that station has
    set CALL FORWARDING-DON’T ANSWER - CCIS, the call will be forwarded if the called station does
    not answer within a predetermined time period.
    15. If separate access codes are programmed into system data for CALL FORWARDING-DON’T ANSWER
    - CCIS and CALL FORWARDING-BUSY LINE - CCIS [C-46], separate feature keys must be
    programmed on each D
    termto equip it for both features.
    16. When OUTGOING TRUNK QUEUING - CCIS [O-12] is provided, a station can use this feature and one
    of the other call forwarding features at the same time. When a trunk becomes available, ringback tone will
    be to the forwarding, not the forwarded-to, station.
    17. If any of the following restrictions are in effect at a forwarded-to station, incoming trunk calls to the
    forwarding station will not be forwarded (intercept arrangements will apply):
    a.) Fully Restricted Station
    b.) Station Restricted from Outgoing Calls
    c.) Toll Restricted Station
    18. If a member of a UNIFORM CALL DISTRIBUTION (UCD) [U-1] group sets CALL FORWARDING-
    DON’T ANSWER - CCIS, only UCD calls to that extension number are forwarded.
    19. When a call is forwarded, the number recorded in the STATION MESSAGE DETAIL RECORDING [S-
    10] is the forwarded-to telephone number.
    20. CALL FORWARDING-DON’T ANSWER - CCIS can also be accessed from a D
    termvia the dial pad or
    SPEED CALLING-ONE TOUCH [S-26D]. If this feature is accessed via the dial pad, it must also be
    cancelled via the dial pad.
    21. When an Attendant extends a call to a station in the same node which has set CALL FORWARDING-
    DON’T ANSWER - CCIS, the called station will ring for 30 seconds. If the call is not answered, it will
    forward across CCIS.
    Interactions 
    1. If access codes for CALL FORWARDING-BUSY LINE - CCIS and CALL FORWARDING-DON’T
    ANSWER - CCIS are the same, only one key needs to be assigned in AKYD.
    2. ACFO is applicable to DID, DIT, and TIE Line calls only.
    3. A non-controlling UCD station is allowed to activate CALL FORWARDING-DON’T ANSWER - CCIS.
    When this station sets call forwarding, calls directed to this station will be forwarded. The member station
    is not removed from the UCD group under the conditions of the call forwarding feature used. When it is
    the station’s turn to ring, that call is affected by CALL FORWARDING-DON’T ANSWER - CCIS.
    4. CALL FORWARDING-DON’T ANSWER - CCIS to an Attendant Console will not operate when the
    system is in Night Mode. If ATTENDANT NIGHT TRANSFER [A-19] is provided, the call is forwarded
    to the ATTENDANT NIGHT TRANSFER station.
    5. If the CALL FORWARDING-DON’T ANSWER - CCIS target station is a D
    termwhich has activated DO
    NOT DISTURB [D-21D], call forwarding is not activated. The forwarding station will ring beyond the
    timer set in System Data 1, Index 145.
    6. When the CALL FORWARDING-DON’T ANSWER - CCIS feature is set from Station A to Station B,
    and if Station A is idle and Station B is busy, Station A will ring beyond the timer set in System Data 1,
    Index 145.
    7. When a call is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL
    RECORDING [S-10]. 
    						
    							NEAX2400 IPX Feature Programming ManualPage 846NDA-24297, Issue 1
    C-47 Call Forwarding - Don’t Answer - CCIS
    Programming
    STEP 1:ASYD- System Data 1, Index 5, Bit 0. Access codes for CALL FORWARDING-BUSY LINE - CCIS
    and CALL FORWARDING-DON’T ANSWER - CCIS are same or separate? 0/1: Same/Separate.
    System Data 1, Index 69, Bit 2. Is there a short tone to alert person receiving the call that this is a
    CALL FORWARDING-DON’T ANSWER - CCIS call? 0/1: No/Yes.
    System Data 1, Index 139. Assign the No Answer time for station-to-station, DID, and TIE Line calls.
    For 30 seconds, assign 00H (RAM data is 3FH).
    System Data 1, Index 141. Assign the No Answer timer for incoming calls via the Attendant Console.
    It will then be forwarded to the next station according to System Data 1, Index 145 timer. For 10
    seconds, assign 00H (RAM data is 35H).
    System Data 1, Index 145. Assign the time an incoming call via the Attendant Console will ring at the
    CALL FORWARD-DON’T ANSWER - CCIS station before recalling to the Attendant Console. For
    30 seconds, assign 00H (RAM data is 9FH).
    System Data 2, Index 6, Bit 7. Enable CALL FORWARDING-DON’T ANSWER - CCIS via
    Attendant Console Transfer.
    STEP 2:ANPD- Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H),
    and Busy (B). Assign NND in accordance with a predetermined numbering plan.
    STEP 3:ASPA- Assign an access code to CALL FORWARDING-DON’T ANSWER - CCIS entry, SID = 12,
    and to CALL FORWARDING-DON’T ANSWER - CCIS cancel SID = 13. Assign Connection Status
    Index (CI) for Normal (N) service.
    STEP 4:ASFC- Assign a Service Feature Class that allow SFI = 8 to the stations receiving CALL
    FORWARDING-DON’T ANSWER - CCIS.
    STEP 5:AKYD-ForD
    termsets, CALL FORWARDING-DON’TANSWER-CCISmaybeassignedtoa
    programmable line/feature key. Assign Type:Function:CALL FORWARD-DON’T ANSWER [22].
    STEP 6:ADSL- Assign FDN key; Assign SN=1 (Originating; DT Connection) and FKY=22 (Call Forwarding
    -Don’t Answer).
    This command is used for assigning a function to each soft key.
    STEP 7:AT N R- Allow tenant-to-tenant connection for Inter- and Intra-tenant connections. Assign Tenant
    Restriction Index (TRI) = 1. For this feature to be set by the Attendant Console, assign Inter-and Intra-
    Tenant connection via the Attendant Console, TRI = 3.
    STEP 8:ACFO- For tenant-wide CALL FORWARDING-DON’T ANSWER - CCIS, assign CF = 2 for a
    destination (CFI) of either the Attendant Console or a station. 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 847
    Call Forwarding - Intercept - CCIS C-48
    C-48  Call Forwarding - Intercept - CCIS
    General Description
    This feature allows calls to an inoperative number, through a CCIS trunk, to be intercepted and routed to a recorded
    announcement. This announcement will inform the caller that an inoperative number was dialed and will give the
    Listed Directory Number for information.
    Operating Procedure
    This feature is set in system programming and no manual operation is required.
    Service Conditions 
    1. This feature requires an announcement trunk and an announcement machine at each node.
    2. Only one call at a time can be connected to each announcement trunk. If a second call arrives while the
    first call is being processed, the caller will receive ringback tone until the trunk becomes idle. This is when
    AAED - M = 1.
    3. If disconnect timing is programmed in system data and the calling party forgets to hang up, the system will
    automatically disconnect from the call after 30 seconds. If no disconnect timing is programmed, the calling
    party will control disconnect.
    4. This feature is provided on a per-tenant basis.
    5. Calls to restricted numbers will receive reorder tone.
    6. Only one common message can be provided for all intercept conditions.
    7. The following call conditions are routed to CALL FORWARDING-INTERCEPT - CCIS:
    Vacant level
    Unassigned telephone number
    Interactions 
    1. The trunk number will only be required when a multiple connection is assigned.
    2. The COT trunk circuit is used to interface a customer-provided announcement machine.
    3. The Digital Announcement Trunk (DAT) card may be used for announcements instead of an external
    announcement machine. In this case, the COT card is not required.
    4. The type of connection to the announcement machine depends on whether the machine provides a battery
    reversal at the end of the message. Battery reversal allows for the recycling of the message so that a calling
    station will always be connected to the beginning of the message. Therefore, the calling party will continue
    to hear ringback tone until connected to the beginning of the announcement.
    5. See ANNOUNCEMENT SERVICE[A-15].
    Programming
    STEP 1:ARTD- Assign the announcement route as shown below:
    RT: 1
    1-OSGS :2 2-ONSG :3 5-TF :1 6-TCL :1 7-L/T :1
    8-RLP :2 15-LSG :4 44-PRV :1
    STEP 2:AT R K- Assign the LEN, Announcement Trunk Route Number (1-255), Trunk Number (1-255), and
    Tenant Number (1-15). 
    						
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