NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 978NDA-24297, Issue 1 M-42 Multiple Call Forwarding - Don’t Answer - CCIS Service Conditions (cont’d) f.) This service is restricted when a call from the CCIS line is forwarded to other lines except CCIS (for example: C.O. line). Interactions When a calling party sets the services shown below while the destination party is in busy status, the services are performed to the first forwarded party. 1. In the case of Busy Verification - CCIS [B-9] or Executive Right-of-Way - CCIS [E-8], the service is effective to Station B in Office B. The service is invalid to station D. a.) When Station B is in busy status, Busy Verification - CCIS [B-9] and Executive Right-of-Way - CCIS [E-8] are activated. b.) When Station B is in idle status, Station B is rung. 2. In the case of Message Reminder - CCIS [M-34, 34D], service is performed to Station B in Office B. The service is invalid to station D. Office A Office B Office C Office D Originating Party Station A Station B Station C Station D (Busy) 1st C.F. 2nd C.F. 3rd C.F. CCIS CCISCCIS Office A Office B Office C Office D Originating Party Station A Station B Station C Station D (Busy) 1st C.F. 2nd C.F. 3rd C.F. CCIS CCISCCIS
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 979 Multiple Call Forwarding - Don’t Answer - CCIS M-42 Interactions (cont’d) 3. InthecaseofCallBack-CCIS[C-44],serviceiseffectivetoStationBinOfficeB.Theserviceisinvalid to station D. 4. In the case of Step Call - CCIS [S-59], the service is valid to Station B in Office B. The service is invalid to station D. Programming STEP 1:ASYD- System 1, Index 5, Bit 0: Access Code for C.F-Busy Line and C.F-Don’t Answer service. 0/1 = Same/Separate. System 1, Index 5, Bits 1, 2, & 3: Number of Multiple Call Forwarding jumps: b3 b2 b1 0001 Jump 0011 Jump 0102 Jumps 0113 Jumps 1004 Jumps 1015 Jumps Office A Office B Office C Office D Originating Party Station A Station B Station C Station D (Busy) 1st C.F. 2nd C.F. 3rd C.F. CCIS CCIS CCIS Office A Office B Office C Office D Originating Party Station A Station B Station C Station D (Busy) 1st C.F. 2nd C.F. 3rd C.F. CCIS CCISCCIS
NEAX2400 IPX Feature Programming ManualPage 980NDA-24297, Issue 1 M-42 Multiple Call Forwarding - Don’t Answer - CCIS Programming (cont’d) STEP 2:ASFC- Allow Call Forwarding-Don’t Answer (SFI = 8) to the SFC of the stations. STEP 3:ANPD- Assign minimum necessary number of digits for the first number of the access code for C.F- Don’t Answer service. STEP 4:ASPA- Assign the access code for C.F-Don’tAnswerservice. To set: CI = N, SRV = SSC (Service Code), SID = 12 To cancel: CI = N, SRV = SSC (Service Code), SID = 13 STEP 5:AT N R- Assign allowable data into the corresponding item of the tenant restriction index. SYS 1, Index 486, bit 0-2. The maximum number of times for activating Call Forwarding - CCIS service (0 to 7 times: 01Hex-07Hex) When assigning“0 (default)”, the call forwarding is activated between CCIS nodes only one time.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 981 Multiple Console Operation - CCIS M-43 M-43 Multiple Console Operation - CCIS General Description This feature provides console operation where ATTENDANT CONSOLEs [A-3] are installed in more than one node in the CCIS network. Operating Procedure No manual operation is required. Service Conditions 1. Call transfer among ATTENDANT CONSOLEs [A-3] in different nodes is possible, but call identification information cannot be transferred from one node to another. 2. When ATTENDANT CONSOLEs [A-3] are installed in multiple nodes, Day/Night mode changeover is controlled independently in each node. 3. The following types of calls on the CCIS network are identified by the lamps on the ATTENDANT CONSOLE [A-3]: LDN FX WATS CCSA TIE ATND 4. When ATTENDANT CONSOLEs [A-3] are installed in multiple nodes, an incoming call is only indicated at the terminating ATTENDANT CONSOLE [A-3]. No indication is given on the ATTENDANT CONSOLEs [A-3] at the other nodes. 5. The maximum number of consoles per unit is two. 6. The maximum number of consoles allowed per system is 16 for 1 IMG and 60 for 4 IMGs/IPX-U. 7. Each incoming call is displayed on a console whether idle or busy. If all Attendants are involved in processing calls when another Central Office call arrives, the Call Waiting Lamp will light on all consoles. This is Switched-Loop Attendant Operation. 8. If one of the consoles enters the Night mode, all calls addressed to the Attendant will be directed to the other consoles. However, the console which has entered the Night mode must complete processing of all calls already connected to its loop. 9. A station can be connected to only one Attendant loop at a time. Any attempt at establishing multiple connections will result in reorder tone being sent to the Attendant. 10. The NEAX2400 IPX operates only on a switched-loop basis. Fixed-loop operation is not available. Interactions 1. See ATTENDANT CONSOLE[A-3]for information regarding a single ATTENDANT CONSOLE [A- 3] and system features provided to the ATTENDANT CONSOLE [A-3]. The ATTENDANT CONSOLE [A-3] must be provided first. 2. For each tenant, only one type of ATTENDANT CONSOLE [A-3] system can be assigned, either normal or Primary ATTENDANT CONSOLE [A-3] system. 3. ASAT must be programmed for INTERPOSITION TRANSFER [I-5].
NEAX2400 IPX Feature Programming ManualPage 982NDA-24297, Issue 1 M-43 Multiple Console Operation - CCIS Interactions (cont’d) 4. ATTENDANT CONSOLEs [A-3] may not dial another console directly. Talk path will occur only during INTERPOSITION TRANSFER [I-5]. 5. When more than one ATTENDANT CONSOLE [A-3] is installed, a Primary ATTENDANT CONSOLE [A-3] may be assigned (AMAT command). This ATTENDANT CONSOLE [A-3] will control the implementation of DAY/NIGHT CLASS OF SERVICE [D-15]. Programming STEP 1:ASYD- SYS1, Index 9, Assign the number of ATTENDANT CONSOLE [A-3] in system. SYS2, Index 2, bit 2, Is this Primary ATTCON system? 0/1: No/Yes. (When Primary goes into Night, tenant goes into Night.) SYS2, Index 2, bit 3, Is this normal ATTCON system? 0/1: No/Yes. (When all ATTENDANT CONSOLES [A-3] go into Night, tenant goes into Night.) STEP 2:AT R K- To assign the ATTENDANT CONSOLE [A-3]: LEN # = LP, and UNIT. The Line Group is always 20 and the Level is either 0 or 1. Assign as Route 901. Also assign a Service Feature Class (SFC 0) and a Route Restriction Class (RSC 0) to the ATTENDANT CONSOLE [A-3]. STEP 3:ASAT- Assign a specific Attendant Number to the ATTENDANT CONSOLE [A-3]. See INDIVIDUAL ATTENDANT ACCESS[I-6]. STEP 4:AMAT- Assign one of the ATTENDANT CONSOLES [A-3] to serve as the Primary ATTENDANT CONSOLE [A-3]. This service is assigned on a tenant basis. The ATT Number will correspond to the Trunk number of that specific console. STEP 5:MBTK- Make Idle the ATTENDANT CONSOLE [A-3] trunk. STEP 6:AT N R- Allow tenant-to-tenant connection for Inter and Intra-tenant basis. Assign Tenant Restriction Index (TRI) 1 for station to station calling; TRI 1 for CALL FORWARDING, TRI 3 for CALL FORWARDING set by the ATTENDANT CONSOLE [A-3]; TRI 4 for incoming calls to the ATTENDANT CONSOLE [A-3].
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 983 Message Center Interface - CCIS M-67 M-67 Message Center Interface - CCIS General Description This service feature provides an INTERFACE to the external CPU for MESSAGE CENTER information when a specific UCD group or console in a CCIS network is called. This interface allows external control of Message Waiting Lamp (MWL) indications on equipped PBX stations. Message Center Interface can also be provided in a network established with FCCS groups (networks where multiple NEAX2400 IPXs are connected via FCCS link) and NEAX2000 IVS 2using CCIS link. When used as such, this feature is called Centralized Message Center Interface. Note:MCI message can be transmitted to the Centralized MCI via NEAX2000 IVS2. In the case of connection between FCCS groups, MCI message can be transmitted only when a call is terminated to any UCD station within the Center FCCS group. Operating Procedure The Message Center Interface (MCI) can provide one of two modes of operation. These modes are described as Feature 1 and Feature 2: Feature 1 Incoming call information is sent to the MCI when an attendant answers. Control of MWLs is based on data from the external CPU. Feature 2 Incoming call information is sent to the MCI when a UCD station answers. Dual call forwarding service is possible. Control of MWLs is based on data from the external CPU. Procedures Feature 1 1. When the attendant answers a call, the PBX transmits a call handling record to the MCI. The external CPU, based on the received data, will display a profile of the station/trunk being handled by the attendant on the monitor. 2. MWL control is based on data from the external CPU. Through the external CPU terminal, when information is registered, the Host/CPU system forwards MWL control data according to the MWL On/ Off control information sent. 3. The PBX, upon receiving this control data from the MCI, will extinguish or illuminate the MWL, depending on the subscriber displayed on the attendant’s monitor/display. 4. The called station will be able to receive a message from the attendant by dialing“0”, or from a computer terminal by entering his/her identification number. 5. The external CPU, upon retrieval of message information, will transmit a data record requesting the PBX to extinguish the MWL of the corresponding station. Feature 2 1. The purpose of this MCI is to provide an interface to a Voice Mail System, or a Message Center Computer which is capable of sending MWL control data to the PBX. 2. In order to perform the data transfer to the external CPU, a station/trunk is connected to a designated UCD group. These stations in the UCD group are connected to the Voice Mail System/Message Center System to collect call connection status of MWL control information. Refer to the following block diagram.
NEAX2400 IPX Feature Programming ManualPage 984NDA-24297, Issue 1 M-67 Message Center Interface - CCIS Operating Procedure (cont’d) 3. The PBX, upon receiving this control data from the MCI, will extinguish or illuminate the MWL depending on the subscriber displayed on the attendant’s monitor/display. 4. The user at the called station will be able to receive a message from the system by dialing the Pilot number of the UCD station group connected to the Voice Mail System. 5. The external CPU, upon retrieval of message information, will transmit a data record requesting the PBX to extinguish the MWL of the corresponding station. Service Conditions 1. The call type is sent to the external CPU via the MCI interface. This call record will pertain to the following services: Feature 1: CALL FORWARDING-DON’T ANSWER [C-3] from Internal Call CALL FORWARDING-DON’T ANSWER [C-3] from External Call CALL FORWARDING-DON’T ANSWER - CCIS [C-47] from Internal Call CALL FORWARDING-DON’T ANSWER - CCIS [C-47] from External Call CALL FORWARDING-BUSY LINE [C-2] from Internal Call CALL FORWARDING-BUSY LINE [C-2] from External Call CALL FORWARDING-BUSY LINE - CCIS [C-46] from Internal Call CALL FORWARDING-BUSY LINE - CCIS [C-46] from External Call CALL FORWARDING-ALL CALLS [C-5] from Internal Call CALL FORWARDING-ALL CALLS [C-5] from External Call CALL FORWARDING-ALL CALLS - CCIS [C-45] from Internal Call CALL FORWARDING-ALL CALLS - CCIS [C-45] from External Call MULTIPLE CALL FORWARDING-DON’T ANSWER - CCIS [M-42] from Internal Call MULTIPLE CALL FORWARDING-DON’T ANSWER - CCIS [M-42] from External Call MULTIPLE CALL FORWARDING-BUSY LINE - CCIS [M-41] from Internal Call MULTIPLE CALL FORWARDING-BUSY LINE - CCIS [M-41] from External Call MULTIPLE CALL FORWARDING-ALL CALLS - CCIS [M-40] from Internal Call MULTIPLE CALL FORWARDING-ALL CALLS - CCIS [M-40] from External Call ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] Message Center Message Center Counter PBX Voice Mail (VM) System Message Center Interface UCD PBXStation A Analog Station Line UCD Message Center Interface
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 985 Message Center Interface - CCIS M-67 Service Conditions (cont’d) ATTENDANT CAMP-ON WITH TONE INDICATION - CCIS [A-45] AUTOMATIC RECALL [A-8] Call Return from Hold Operator Call LDN Call Feature 2: Station dials Message Center Number Directory. Direct Trunk Call to Message Center. Trunk Call to Message Center extended by ATTENDANT Station Call is FORWARDED-ALL CALLS to Message Center. Trunk Call is FORWARDED-ALL CALLS to Message Center. Station Call is FORWARDED-BUSY LINE to Message Center. Trunk Call is FORWARDED-BUSY LINE to Message Center. Station Call is FORWARDED-DON’T ANSWER to Message Center. Trunk Call is FORWARDED-DON’T ANSWER to Message Center. 2. The PBX MCI can control the display of a 16-Button D termfor Message Indication. One of four applications of the MCI can be displayed. The four applications are as follows: MW in a Message Center system, VMM in a Voice Mail system, TMM in a Text Mail system, and FMM in a Fax Mail system. 3. If an ATTENDANT CONSOLE [A-3] calls a UCD group directly for Feature 2, the PBX will not generate a call record to the MCI. 4. If the Host/CPU malfunctions and stops collecting call records, the PBX can store up to 16 call records. If the maximum of 16 call records is stored and a 17th is generated, the system will overwrite the oldest stored record, thus giving the stack the most recently generated call records. 5. The PBX connected to a Message Center CPU in a CCIS network forms a Message Center Node. In the CCIS network, one Message Center Node can be provided. 6. The maximum number of remote nodes where the Message Center CPU sends the OFF command for MWLs of all the stations is 32. 7. This service is used together with CALLED NUMBER DISPLAY-ATTENDANT [C-59]. Centralized Message Center Interface function in the network through FCCS groups and NEAX2000 IVS2 1. For general information of this network, refer to“Network Through FCCS Groups and NEAX2000 IVS2”, in the NEAX2400 IPX No. 7 CCIS System Manual. 2. Maximum 8-digit telephone numbers (assigned in AELGN command) are available for MCI message by system data assignment. At this time, the MCI equipment should be adapted to 8-digit telephone numbers. When the Centralized Office adopts the ICS format method, the receiving message field is output as it is. In case of IMX format method, the originating information field is also output to the telephone number field.
NEAX2400 IPX Feature Programming ManualPage 986NDA-24297, Issue 1 M-67 Message Center Interface - CCIS Service Conditions (cont’d) 3. The centralized MCI function is activated by assigning MCI equipment and UCD group at the Center FCCS group. (The MCI message cannot be transmitted to the Centralized MCI between FCCS groups.) 4. The signal of Call Waiting Lamp Controlling is sent from the MCI within the Center FCCS group to the other FCCS groups and the NEAX2000 IVS 2system. Programming STEP 1:ASYD- System 1, Index 28, Bit 0, 1, 2, & 3: Assign message sending guard timer for MCI. Guard timer: (data value×128 ms). Bit 5: MWL Control by MCI. 0/1 = Out/In Service. System 1, Index 29, Bits 0-7: Assign the port number for message output to the M.C. In the case of dual service, two Bits are assigned. System 1, Index 34, Bits 1 & 2: Specify the RS-232C Output Parity Code. System 1, Index 70, Bit 0: (1) Called Number Display in service. PC=3 FUG 1 (Center FUG) FUG 2 IPX IVS 2IPX IPX IPX IPX IPX MCI OK OKOK UCDUCD UCD UCDMCI MCIMCI : CCIS : FCCS: Call Direction ...... ... ... ......... ... ... ......... ... ... ......... ... ... ... ...... ... ... ......... ... ... ......... ... ... ......... ... ... ... ... ...... ......... ...... ......... ...... ......... ...... ...... . .. ...... ... .... .. ...... ... .... .. ...... ... .... .. ...... ... ... MCI : MCI Message ...... ... ... ......... ... ... ......... ... ... ......... ... ... ... ...... ... ... ......... ... ... ......... ... ... ......... ... ... ... ... ... ............ ... ............ ... ............ ... ......... ... ... ... ... ...... ... ... ... ...... ... ... ... ...... ... ... ... ... IPXIPX MCI message cannot be transmitted between networks IVS2 PC=3 FUG 1 (Center FUG) FUG 2 IPX Control MW Lamp in IVS 2 Control MW Lamp in the other FUG IPX IPX IPX IPX IPX IPX IPX MC I : CCIS : FCCS : CW Lamp Control MW... ...... ... ...... ...... ... ...... ...... ... ...... ...... ... ...MW... ...... ... ...... ...... ... ...... ...... ... ...... ...... ... ...MW. .. ... .......... .. ... .......... .. ... .......... .. ... .........MCI CCIS message: Message Control Message 12 IVS 2IVS2
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 987 Message Center Interface - CCIS M-67 Programming (cont’d) System 1, Index 78, Bit 1: (1) Calling and Intermediate Station number indication. Bit 1: (1) Kind of service class indication. System 1, Index 116 (Port 0) through Index 123 (Port 7): Assign the kind of terminal = 1: printer/MCI to the corresponding output port. (Assigned via AIOC.) System 2, Index 6, Bit 0: MCI service when terminating UCD group in this Tenant. 0/1 = Out/In Service. System 2, Index 7, Bit 1: MCI service when terminating the Attendant in this tenant. 0/1 = Out/In Service. STEP 2:AIOC- Assign the function and attribute data of the IOC ports. STEP 3:ASFC- Allows MWL Control (SFI = 74) to the SFC of the station. SFI = 74: MW lamp setting-station (Called Party). STEP 4:ARPC- Assigns the Remote Point Code data for the Message Center. FCCS Programming Set the data for the Centralized MAT following programming of CENTRALIZED MAINTENANCE - CCIS[C-167]and telephone number (maximum of 8 digits) following NUMBER PORTABILITY - CCIS[N-46]. See the manual of the NEAX2000 IVS 2for the data programming at the NEAX2000 IVS2. STEP 1:ASYD- System Data 1, Index 246, b3. Maximum number of digits for Station Number field in MCI text format. 0/1 = 6 digits/8 digits