NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 688NDA-24297, Issue 1 S-13 Step Call S-13 Step Call General Description This feature allows the Attendant or user, upon calling a busy station, to call an idle station by dialing an additional digit. This feature will operate only if the number of the idle station is identical to that of the busy station in all respects, except the last digit. Operating Procedure 1. The dialed station (220) is busy. 2. Dial“5”(or any digit between 0 and 9). 3. If Station 225 is idle, the call will be connected there. Service Conditions 1. This feature can be provided for all stations and the Attendant Console(s). 2. STEP CALLING can be in any order, 0-9 or 9-0. 3. If the second selected station is also busy, STEP CALLING can continue until a station rings. 4. If a station is set for any type of CALL FORWARDING (ALL CALLS, BUSY LINE NO ANSWER [C- 2, 3, 5]), the call forwarding will take effect. 5. CALL FORWARDING - ALL CALLS/BUSY LINE [C-2, 5]: The activation of a call forwarding feature by the called station can cause a STEP CALL to be completed to a station other than the dialed station. 6. CONSULTATION HOLD - ALL CALLS [C-17]: STEP CALL can be activated when a busy tone is returned on a Consultation Hold attempt. 7. The STEP CALL feature is not operational for trunk incoming calls to PBX stations. Note:STM:2 and STS:6 should be assigned as 1 by ASTD command, to restrict Step Call on DID. 8. A STEP CALL to a station in LINE LOCKOUT [L-3] or maintenance busy state will result in a reorder tone. Interactions 1. A STEP CALL can search through an entire group to find an idle station. 2. CALL FORWARDING [C-2, 3, 5]: STEP CALL will respond according to the numbering scheme of the dialed station. Station A (7526) call forwards his phone to Station B (7128). Station B is busy. The calling station dials 7526 and receives busy tone. The calling station then dials 2. The call terminates at 7522. 3. CONSULTATION HOLD-ALL CALLS [C-17]: STEP CALL can be used when encountering a busy station via CONSULTATION HOLD. 4. LINE LOCKOUT [L-3]: A STEP CALL to a station in LINE LOCKOUT [L-3] results in reorder tone. Another digit can be dialed to reach an idle station. 5. When STEP CALL [S-13] is used after LAST NUMBER CALL [L-6, 6D] service with the access code, the destination of STEP CALL is changed depending on the access code of the LAST NUMBER CALLED [L-6, 6D] service because the PBX recognizes the access code of LAST NUMBER CALLED as the telephone number. In other words, the target number for STEP CALL is not the telephone number dialed before LAST NUMBER CALLED, but the number dialed as the LAST NUMBER CALLED access code. For example: a.) Station A places a call to Station B (4000) by dialing“300”, which is the access code of LAST NUMBER CALLED.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 689 Step Call S-13 Interactions (cont’d) b.) Station A hears busy tone since Station B is busy. c.) Station A dials“1”using STEP CALL. d.) The PBX recognizes that“301”is dialed. Programming STEP 1:ASYD- System Data 1, Index 59, Bit 2. DID Busy Condition 0/1: No Tone/Busy Tone (Assign 1) STEP 2:ASTD- STM 2, STS 6, ST 1 to restrict DID step call. FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IPX Feature Programming ManualPage 690NDA-24297, Issue 1 S-15 Serial Call S-15 Serial Call General Description This feature allows the Attendant to arrange for a recall from a station before releasing a Central Office call to that station. When the station subsequently disconnects from the call, the Central Office party automatically rings back to the Attendant. Operating Procedure 1. Answer the incoming Central Office call. 2. Extend the call to the desired station. 3. Press the SERIAL CALL (SC) key; the HOLD lamp corresponding to the loop will light. 4. The called station and incoming station are connected. 5. The called station hangs up; the HOLD lamp and the ATND lamp on the Attendant Console flash at 60 IPM. If the Attendant position is available, an audible indication will be provided. 6. Press the associated loop key to return to the incoming calling party. Service Conditions 1. This service feature is effective only for incoming calls from external trunks. 2. If the Attendant enters a loop that is already set up for SERIAL CALL, the service is automatically cancelled. 3. SERIAL CALL (SC) is not provided for station-to-station calling. 4. SERIAL CALL can be provided on a per-tenant basis. 5. SERIAL CALLING is allowed when a station is involved in an ATTENDANT CONTROLLED CONFERENCE [A-2]. 6. STATION MESSAGE DETAIL RECORDING (SMDR) [S-10]: The duration of the total call is recorded on the last station call. 7. When the ATTENDANT LOCKOUT [A-5] feature is provided, the Attendant cannot reenter the connection without being recalled. 8. This feature is not applicable for tandem connections. 9. In the Loop Release system, once this service is set, the attendant position enters the idle state, and the established call is released from the loop, enabling all hooking services at the extension side. ASYD, System Data 1, Index 186, bit 4 = 1. 10. The Attendant sets this service by pressing the SC key when the extension user answers. 11. It is not possible to release this service once it is set. 12. If the operator presses the SC key before the called extension answers (Non-Delay mode service setting), the external calling party receives a ringback tone, and the Attendant position enters the idle state. 13. In the Non-Delay mode service, setting the extension loop release does not occur until the called extension answers, even though the Loop Release system is specified by the system data setting (System Data 2 Index 2 b5 = 1). The operator is allowed to reenter the connection before the extension answers, though the SERIAL CALL service remains set. 14. CALL PICKUP GROUP [C-7] feature can be used for answering a call handled by the operator in the Non-Delay service setting mode. 15. CALL FORWARDING-DON’T ANSWER [C-3] feature cannot be used if SERIAL CALL is set.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 691 Serial Call S-15 Service Conditions (cont’d) 16. SERIAL CALL termination is indicated to the Attendant by means of the HOLD or SC/RC lamp and buzzer indication. ringback tone is sent to the external calling party up to the time the Attendant answers the indicated serial call. 17. SC termination indication goes off if the external calling party is released before the Attendant answers the indicated serial call (in case of TIE Line connection). 18. Either the SC/RC key or the ANSWER key is used to answer a serial call if ASYD System Data 1, Index 186, Bit 4 is“1”. 19. SERIAL CALL service is automatically released when the operator answers the indicated serial call. 20. The Day-To-Night mode change does not interrupt the indication of serial call termination. 21. Attendant supervision of a SERIAL CALL on the ATTENDANT CONSOLE [A-3] is provided via the loop status lamps. After an incoming trunk call is extended to a station and the called station goes on-hook, the Attendant is alerted by the flashing HOLD indicator lamp. 22. The following features are denied toward a line or trunk involved in a SERIAL CALL if ASYD, System Data 1, Index 186, bit 4 = 0: ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] ATTENDANT OVERRIDE [A-7] BUSY VERIFICATION [B-3] BOSS-SECRETARY OVERRIDE - D term[B-6D] CALL HOLD [C-6, 6D] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] EXECUTIVE RIGHT-OF-WAY [E-1, 1D] 23. When CALL WAITING - TERMINATING [C-12], CALL WAITING - ORIGINATING [C-31], Attendant Camp-On, or Attendant Camp-On - CCIS is set to the station already engaged in a SERIAL CALL, the following conditions occur: a.) If the station answers the overriding call, the party formerly engaged in the SERIAL CALL is placed on hold. When the station releases and does not return to the held call, the Attendant is recalled. b.) If the station does not answer the overriding call, Call Waiting or Attendant Camp-On is activated. Interactions 1. Features requiring the switch hook to be flashed are available. These include CALL TRANSFER-ALL CALLS [C-11], CALL PICKUP [C-7, 30], CONSULTATION HOLD [C-17], and CALL HOLD [C-6] if ASYD System Data 1, Index 186, Bit 4 is“1”. 2. EXECUTIVE RIGHT-OF-WAY [E-1], BUSY VERIFICATION [B-3], and ATTENDANT OVERRIDE [A-7] are available towards a station/trunk involved in a Serial Call, if ASYD System Data 1, Index 186, Bit 4 is“1”. 3. If a Serial Call is transferred to a second station, when the second station hangs up, the Serial Call will return to the Attendant Console if ASYD, System Data 1, Index 186, Bit 4 is“1”. Note:The SC (Serial Call) key is the key right of the DEST key. The SC/RC (Serial Call Recall) key replaces the CCSA key if ASYD System Data 1, Index 186, Bit 4 is“1”.
NEAX2400 IPX Feature Programming ManualPage 692NDA-24297, Issue 1 S-15 Serial Call Programming STEP 1:ASYD- System Data 1, Index 186, Bit 4. Serial Call Loop Release 0/1: OUT/In Service When data “1”is assigned, CCSA calls will not ring the ATT. In this case, change ARTD CDN 6:TCL from CCSA to DDD Line, TIE Line, etc. System Data 2, Index 7, Bit 2. Is SERIAL CALL to be enabled on a per-tenant basis? 0/1: No/Yes. System Data 1, Index 43, Bit 4. Is Attendant able to reenter loop of serial call? 0/1: No/Yes. FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 693 Single-Digit Feature Code S-19 S-19 Single-Digit Feature Code General Description This feature allows the system to be programmed so that features used most frequently may be accessed by dialing a single digit. Operating Procedure To access a desired feature, refer to the Operating Procedure section of that particular Feature Description. Service Conditions 1. When accessing SINGLE-DIGIT FEATURE CODES, consideration must be given to the overall numbering plan of the particular system, unless timing start has been provided. 2. Timing start is not available with this feature. Interactions 1. For each feature with one-digit access, an entire number level is eliminated. Do not plan to have more than one or two such features in a system. 2. The corresponding feature cancel code does not have to be a single digit. 3. TRUNK ANSWER ANY STATION [T-8], SPEED CALLING-SYSTEM [S-3], and DIAL ACCESS TO THE ATTENDANT [D-2] are three applications for SINGLE-DIGIT FEATURE CODE. 4. The digit“*”or“#”can be used as the first digit of a trunk access code and can be used as a feature access code. Programming STEP 1:ANPD- Reserve a number level for feature access. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. BLF is not in service. STEP 2:ASPA- Assign the Tenant and Access Code for the desired feature. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and/or Busy (B). Assign the SRV = SSC (Service Code) or SSCA (Service Code Appendix), and Service Feature Index SID or SIDA for the required feature. STEP 3:ASFC- Assign to the stations to receive this feature an SFC that allows the corresponding SFI.
NEAX2400 IPX Feature Programming ManualPage 694NDA-24297, Issue 1 S-21 Speed Calling - Station S-21 Speed Calling - Station General Description This feature allows a user to dial certain frequently-called exchange network numbers using fewer digits (abbreviated call codes) than normally required. Using this feature, a user can establish his own abbreviated codes. Operating Procedure 1. Lift handset or press SPEAKER key; receive dial tone. 2. Dial SPEED CALLING; enter access code (one to three digits). Note 3. Dial the abbreviated call code (one to three digits); call is completed. To set using the Primary Station only 1. Lift handset; receive dial tone. 2. Dial SPEED CALLING; enter feature access code (one or two digits). Note 3. Dial the abbreviated call code (one to three digits). At this point no tone is returned. 4. Dial the outgoing number, including the route access code. A brief pause will occur before receiving service set tone. Note:If one digit code is used, the format must be 00 to 99. To operate from a Dterm 1. Press the REDIAL key; receive dial tone. The LCD displays: 2. Press the desired call code; the call is completed. Service Conditions 1. SPEED CALLING-STATION codes are programmed into RAM memory per Local Processor. 2. Each abbreviated call code can store a maximum of 24 digits, including access codes and pauses. A maximum of 18 digits can be stored, including access codes and pauses. 3. A maximum of 100 stations per Module Group can be equipped with SPEED CALLING-STATION. 4. 100 memory blocks per Module Group are assigned for speed calling. A maximum of 10 numbers can be stored in each memory block. This allows for a total of 1,000 numbers per Module Group. 5. Each station can be assigned 10 memory blocks for speed calling; therefore, it can be programmed for 100 numbers maximum. 6. TOLL DENIAL/TOLL DIVERSION [T-6] and TOLL RESTRICTION-3/6-DIGIT [T-7] may or may not be applied to SPEED CALLING, as desired. 7. LEAST-COST ROUTING-3/6-DIGIT [L-5] may be provided via SPEED CALLING-STATION access. 8. Each user of an individual station equipped with this feature can program a personal speed calling numbers, via the single-line telephone. 9. If SPEED CALLING-STATION is assigned to a Local Processor, SPEED CALLING-GROUP [S-23] shares the same memory tables. Therefore, careful consideration should be given when programming. 10. SPEED CALLING-STATION data will be retained in memory, even if the system is reinitialized or in the event of a power failure, by means of a hard disk for a system.LNR [*] / SPEED [_ _] (Time Display)
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 695 Speed Calling - Station S-21 Service Conditions (cont’d) 11. A pause may be programmed, using the“*”key of a PB pad. This will take one of the 24 digits available. Rotary type phones cannot store a pause. A pause lasts 2.8 seconds. 12. It is not necessary to erase a stored number in order to store another number. The second number replaces the first. 13. When a caller places a call via Outgoing Call Alternative (OGCA), and when the first outgoing route and the station setting SPEED CALLING - STATION are restricted, this service cannot be set. In this case, the service can be set via the following procedure: a.) assign a dummy route, b.) clear the restriction between the dummy route and all the stations, c.) assign the dummy route as the first route of OGCA. Interactions 1. Blocks are not assigned sequentially (1-100), but are assigned as a quantity of blocks in the AISA command. These quantities will never exceed the value of 10. 2. If one block is assigned, the Abbreviated Call Code will be digits 0-9. If two blocks are assigned, the Abbreviated Call Code will be digits 00 - 19. If three blocks are assigned, the Abbreviated Call Code will be digits 00 - 29, and so on, to a maximum of 10 blocks with Abbreviated Call Codes 00 - 99. 3. Only the Primary Station will be allowed to use the SPEED CALLING-ASSIGN access code. When assigning the abbreviated SPEED CALLING access code and number, a delay of 6-8 seconds will occur until service set tone is returned. 4. Only those stations assigned as Secondary stations are considered to be members of the SPEED CALLING-GROUP. 5. Stations of a SPEED CALLING-GROUP (INDIVIDUAL) must be in the same Module Group (MG). Error 0238,“MG number of MY-Line/Primary station mismatch”is displayed. 6. SPEED CALLING-INDIVIDUAL requires the assignment of senders, route 905. See UNIVERSAL SENDER[U-3]. 7. OUTGOING TRUNK QUEUING [O-2]. This feature may be used with SPEED CALLING- INDIVIDUAL (GROUP) if all trunks are busy. 8. ROUTE ADVANCE [R-6] and LEAST-COST ROUTING-3/6 DIGIT [L-5] may be used with this feature. The ASPA access code to either ROUTE ADVANCE [R-6] or LEAST-COST ROUTING-3/6 DIGIT [L-5] will be stored in the memory of the SPEED CALLING-GROUP number. Programming STEP 1:ASYD- System Data 2, Index 1, Bit 3. Does TOLL RESTRICTION apply to SPEED CALLING- STATION? 0/1: Yes/No. (If yes, refer to TOLL RESTRICTION-3/6 DIGIT[T-10]). STEP 2:ANPD- Reserve a number level for feature access. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA- Two access codes must be assigned for this feature. For the individual station speed calling number assignment, assign the tenant and Access Code (ACC). Assign for a Connection Index of Normal (N). For SRV = SSC (Service Code), assign SID 14. For individual station speed calling access, assign the tenant and Access Code (ACC). Assign for a Connection Index of Normal (N). For SRV = SSC (Service Code), assign SID 21. STEP 4:ASFC- Assign a Service Feature Class that allows SFI 19 to the stations to receive SPEED CALLING-STATION.
NEAX2400 IPX Feature Programming ManualPage 696NDA-24297, Issue 1 S-21 Speed Calling - Station Programming (cont’d) STEP 5:AISA- Program the tenant, station, type of station, and the number of SPEED CALLING blocks to be assigned to the Primary station. TN: Tenant Number STN: Station Number MST/SLV: Primary/Secondary M: Primary Station S: Secondary Station BLOCK: Number of Blocks STN: When assigning Secondary Station, assign the Primary Station number. STEP 6:AKYD- Type:Function:SPEED CALLING-STATION (GROUP) [26] STEP 7:ADSL- Assign G_SPD key; Assign SN=1 (Originating; DT Connection) and FKY=26 (Speed Calling Station). This command is used for assigning a function to each soft key. STEP 8:AISD- This command is used to assign, delete, and display the destination number of Individual Speed Calling. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note STEP 1:ANPDL- Reserve a number level for feature access. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL- Two access codes must be assigned for this feature. For the individual station speed calling number assignment, assign the tenant and Access Code (ACC). Assign for a Connection Index of Normal (N). For SRV = SSC (Service Code), assign SID 14. For individual station speed calling access, assign the tenant and Access Code (ACC). Assign for a Connection Index of Normal (N). For SRV = SSC (Service Code), assign SID 21. Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 697 Speed Calling - Group S-23 S-23 Speed Calling - Group General Description This feature allows a user to share a set of common Speed Calling numbers with other users in the group. Operating Procedure To record 1. Lift handset or press SPEAKER key; receive dial tone. 2. Dial the SPEED CALLING access code (one to three digits). 3. Dial the abbreviated call code (one to three digits) and the called exchange network numbers; receive service set tone. Note Note: If one digit code is used, the format must be 00 to 99. To operate 1. Lift handset; receive dial tone. 2. Dial the SPEED CALLING feature access code. 3. Dial the abbreviated call code (one or two digits). 4. Call is completed. To operate from a Dterm 1. Press the REDIAL key; receive dial tone. The LCD displays: 2. Press the desired call code; the call is completed. Service Conditions 1. A maximum of 100 memory blocks per Module Group can be equipped for SPEED CALLING-GROUP. A maximum of ten Speed Calling numbers per memory block can be assigned. This allows for a total of 1,000 numbers per Module Group. 2. A Primary station will be assigned memory blocks, and associate stations in that group are assigned as Secondary stations. The Primary station will have the capability to program 10 memory blocks commonly used as Speed Calling numbers for that group; therefore, a group can consist of 100 Speed Calling numbers maximum. 3. Each abbreviated call code can store a maximum of 24 digits, including access codes and pauses. A maximum of 18 digits can be stored, including access codes and pauses. 4. A station can be assigned as a Primary station for only one group. 5. There is no limit to the number of Secondary stations that may be assigned to one group. 6. Secondary stations and their associated Primary station must belong to the same Module Group. 7. A Secondary station can only be assigned to one Primary group. 8. TOLL DENIAL/TOLL DIVERSION [T-6] and TOLL RESTRICTION-3/6-DIGIT [T-7] may or may not be applied to Speed Calling, as desired. 9. LEAST-COST ROUTING-3/6-DIGIT [L-5] may be provided via Speed Calling access. 10. SPEED CALLING-GROUP and SPEED CALLING-STATION [S-21] use the same block of memory tables.LNR [*] / SPEED [_ _] (Time Display)