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NEC Neax 2400 Ipx Feature Programming Manual

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    							NEAX2400 IPX Feature Programming ManualPage 658NDA-24297, Issue 1
    S-7 Station Hunting - Circular
    FCCS Programming (cont’d)
    STEP 2:ASHCN- This data must be assigned to the NCN.
    Assign the Circular Hunt Group using Telephone Number.
    UGN: User Group Number
    TELN: Telephone Number in the Circular Hunt Group
    First TELN: First assigned Telephone Number
    SECRETARY TELN: Secretary Telephone Number
    STEP 3:APHNN- Assign Phantom Telephone Number (PHTELN) to each Circular Hunt Station
    UGN: User Group Number
    TELN: Telephone Number of the Circular Hunt Group
    PH: Phantom Number mode
    0 = Used individually
    1 = Used as the pilot number (for station hunting)
    PHTELN: Phantom Telephone Number
    Note 2
    Note 1:
    When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required
    in addition to ASYDL or ASYDN.
    Note 2:Multiple PHTELNs (maximum of 16) can be assigned per TELN. Select whether to use each PHTELN for
    station hunt or not by the“PH”parameter. 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 659
    Station Hunting - Secretarial S-8
    S-8  Station Hunting - Secretarial
    General Description
    This feature allows calls to a Hunt group to forward to a secretarial station when all the stations in the group are busy.
    Operating Procedure
    No manual operation is required.
    Service Conditions 
    1. When all stations within a Hunt group are busy, the incoming call is routed to the station programmed as
    the Secretarial Station.
    2. If the Secretarial station is busy, the caller will hear a busy tone.
    3. The maximum number of stations per Hunt group is 100.
    4. A maximum of 255 Hunt groups can be overflowed to a Secretarial station.
    5. There is no limit on the number of Hunt groups per system.
    6. If a Hunt station has set CALL FORWARDING-ALL CALLS [C-5] or DO NOT DISTURB [D-21D],
    calls to the group will bypass the station.
    7. Recalls from CALL BACK [C-1] and OUTGOING TRUNK QUEUING [O-2] will not hunt.
    8. The terminating sequence of service features to a station is as follows:
    CALL FORWARDING - ALL CALLS [C-5]
    CALL FORWARDING - BUSY LINE [C-2]
    STATION HUNTING [S-7, S-8, S-9]
    CALL WAITING - ORIGINATING [C-31]
    CALL WAITING - TERMINATING [C-12]
    9. This feature can be set on a node basis even in the use of telephone number. In other words, a Secretarial
    position can be assigned to a group for STATION HUNTING - TERMINAL [S-9] or STATION
    HUNTING - CIRCULAR [S-7], that is available on the Local Data Memory (LDM). If this is the case,
    the conditions are as follows:
    a.) A Secretarial Station for this feature must be assigned by the telephone number.
    b.) A Hunt Group (both Terminal or Circular) can have one Secretarial Station only (2 or more
    cannot be assigned per group).
    c.) Multiple Hunt Groups can share a common Secretarial Station.
    d.) A maximum of 4,096 Hunt Groups can have a Secretarial Station respectively per node.
    10. The maximum number of Secretarial Stations in the FCCS network is 4,000.
    11. Only the telephone number is allowable for the station assignment of this feature when activating via
    FCCS link.
    12. A Hunt Group (Terminal, Circular) may have one Secretarial Station.
    13. The Secretarial Station can be shared with the multiple Hunt Groups.
    14. A maximum of 4,096 Hunt Groups have a secretarial station.
    Interactions
    1. Secretaries are not counted as one of the 100 allowed stations per group.
    2. STATION MESSAGE DETAIL RECORDING [S-10]: The number recorded is the telephone number
    where the call actually terminates. 
    						
    							NEAX2400 IPX Feature Programming ManualPage 660NDA-24297, Issue 1
    S-8 Station Hunting - Secretarial
    Programming
    See STATION HUNTING-CIRCULAR[S-7]and STATION HUNTING-TERMINAL[S-9].These
    two types of station hunting use secretaries.
    FCCS Programming 
    This data setting describes only the additional or replacement commands used to activate FCCS
    services. When used as an FCCS feature, these commands replace the non-network commands (for
    example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
    on the node.
     Note
    STEP 1:ASYDN- These data must be assigned to the NCN.
    System Data 1, Index 69, b5:
    Hunting Group when transferred party is busy (Station Hunting after Call Forwarding - Busy Line):
    0 = Hunt in Transferring Party’s Group
    1 = Hunt in Transferred Party’s Group
    STEP 2:ASHPN- These data must be assigned to the NCN.
    Assign the Hunt Group using Telephone Number.
    UGN: User Group Number
    1st TELN: Telephone Number of the pilot station
    TELN: Telephone Number in Hunting Group
    SECRETARY TELN: Telephone Number of Secretary Station
    Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required
    in addition to ASYDL or ASYDN. 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 661
    Station Hunting - Terminal S-9
    S-9  Station Hunting - Terminal
    General Description
    This feature enables calls placed to busy stations, other than Pilot stations of a Hunt group, to receive a busy tone
    rather than proceed through the normal hunting process. However, if the call is placed to the busy Pilot station of a
    Hunt group, station hunting will proceed as usual.
    Operating Procedure
    No manual operation is required.
    Service Conditions 
    1. If all lines in a Hunt group are busy, the caller will receive a busy tone.
    2. The maximum number of stations per group is 100.
    3. If a station within the Hunt group has set CALL FORWARDING ALL CALLS [C-5], the system will
    bypass that station and continue in hunt order.
    4. There is no limit to the number of groups per system.
    5. CALL FORWARDING - BUSY LINE [C-2] and ALL CALLS [C-5] are activated first, rather than
    STATION HUNTING, if the pilot station has this feature set.
    6. The terminating sequence of service features to a station is as follows:
    CALL FORWARDING - ALL CALLS [C-5]
    CALL FORWARDING - BUSY LINE [C-2]
    STATION HUNTING [S-7, S-8, S-9]
    CALL WAITING - ORIGINATING [C-31]
    CALL WAITING - TERMINATING [C-12]
    7. Only calls to the pilot number will cause the hunting sequence to operate. Calls to busy stations, other than
    the pilot number, will receive a busy tone.
    8. If a phantom number is assigned to the pilot number, hunting may or may not occur by the system data
    setting, when the phantom number is dialed.
    9. Recall from CALL BACK [C-1] and OUTGOING TRUNK QUEUING [O-2] will not hunt.
    10. This feature will be activated whenever the pilot number is dialed or terminated under the following
    conditions:
    a.) Dialed from a station,
    b.) Dialed from ATTENDANT CONSOLE [A-3],
    c.) Dialed from DID [D-8],
    d.) Dialed from TIE LINE [T-3],
    e.) Terminated by DIT [D-7],
    f.) Terminated by HOT LINE [H-1],
    g.) Terminated by OFF-HOOK ALARM [O-6],
    h.) Terminated by PRIORITY CALL [P-9].
    11. This feature can be programmed on a node basis even in the use of telephone numbers. In other words, the
    feature became available via the data written on the Local Data Memory (LDM), not only on the Data
    Memory (DM) or the Network Data Memory (NDM). If this is the case, the conditions are as follows:
    a.) The feature is to be programmed by using the telephone number of each station.
    b.) A hunting group can be configured by a maximum of 100 stations.
    c.) There is no limitation to the number of Circular Hunt groups per node. 
    						
    							NEAX2400 IPX Feature Programming ManualPage 662NDA-24297, Issue 1
    S-9 Station Hunting - Terminal
    Service Conditions (cont’d)
    d.) A station can belong to one hunting group only; it cannot belong to another group including that
    for STATION HUNTING - CIRCULAR [S-7] or UNIFORM CALL DISTRIBUTION (UCD)
    [U-1].
    e.) When all stations to be hunted are busy, the incoming call is forwarded finally to the Secretarial
    Station. However, when the station is not assigned or is also busy, busy tone is provided to the
    caller.
    f.) A station, which has already been a member of an existing hunting group by the Physical Station
    Number (referred to below as the“feature via DM”), can also be a member of the additional
    hunting group by the telephone number (referred to below as the“feature via LDM”).
    g.) Station Hunt groups via DM and groups via LDM cannot coexist in a system.
    h.) The“feature via LDM”cannot be used via FCCS, even though telephone numbers are used.
    i.) A Phantom Telephone Number assigned the telephone number for a pilot station, can also be a
    pilot number via the APHNL command setting (see Interactions).
    12. An ISDN terminal cannot hunt.
    13. A station within a Circular Hunt Group may deny hunting function for an incoming call originated from
    a station (including PS and ATT). Service Condition are as follows:
    a.) Incoming trunk call (including C.O./ISDN line) is not available.
    b.) When CALL FORWARDING - DON’T ANSWER or CALL FORWARDING - BUSY LINE is
    set to a station within Circular Hunt Group, a call to the pilot station is forwarded according to
    their service condition.
    c.) Assign ASYD System Data 1, Index 439, bit 7=1, and allow SFI 181 of a station which denies
    hunting function.
    14. This feature may be activated via FCCS.
    15. The maximum number of Secretarial Stations in the FCCS network is 4,096.
    16. When activating this feature via FCCS, the maximum number of stations per group is 100.
    17. When activating this feature via FCCS, only the telephone number is allowable for the station assignment
    of this feature.
    18. When activating this feature via FCCS, the station which has already been assigned as the pilot station of
    a Hunt Group-Terminal, the UCD controlling station, or a station of Circular Hunt Group cannot be
    assigned to the other Hunt Group-Terminal.
    19. When using the FCH card:
    a.) Stations in four different nodes can be assigned to a Hunt Group. 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 663
    Station Hunting - Terminal S-9
    Service Conditions (cont’d)
    b.) When stations belonging to different nodes are assigned to a Hunt group, the station hunt may not
    be activated in assigned order if the stations are not assigned in continuous order within a node.
    First, the call is shifted to the station within the node of the Pilot station even though it is not in
    consecutive order (in the node, station hunt is activated in assigned order). After all the stations in
    the node are hunted, the station hunt is shifted to the next assigned station and the stations in the
    node are hunted in assigned order. The station hunt continues in this way until the idle station is
    found. See the following figure.
    20. The number of the Hunt Group is unlimited.
    21. When all the stations in a Hunt Group are busy:
    a.) If a call is directed to a station belonging to a group that has no Secretarial Station, the caller will
    hear busy tone.
    b.) If a call is directed to a station belonging to a group that has a Secretarial Station, the call will be
    forwarded to the Secretarial Station. However, the caller will hear busy tone when the Secretarial
    Station is also busy.
    22. When the telephone number and Physical Station Number assigned to a pilot station are identical, priority
    is attached to STATION HUNTING - TERMINAL via FCCS.
    23. The incoming call terminated through FCCS link to the Station Hunt group, which is programmed by the
    Physical Station Number, is not hunted.
    24. When CALL FORWARDING - ALL CALLS [C-5] has been set to the pilot station, a call directed to the
    pilot station is forwarded to the designated station.
    25. When activating this feature via the FCCS network, when an incoming call to a pilot station is forwarded
    by CALL FORWARDING - BUSY LINE [C-2] and the forwarded party (also a member of another
    hunting group) is also busy, the resultant hunt target can be designated from the forwarding side group or
    the forwarded side group. This can be specified by the ASYDN command. Refer to Programming for
    further information.
    26. Phantom telephone number (PHTELN) can also be assigned to each telephone number (a maximum of 16
    PHTELNs per TELN, TELNs + PHTELNS in total equal 60,000 or less). The assigned PHTELN may or
    may not be the pilot number by the APHNN command setting. See details in Interactions.
    Example:
    Station No. 1 is the pilot station. When the call encounters busy, the call is hunted in order of No. 3, No. 4 (hunted 
    in the node of the pilot station) to No. 2, No. 6, No. 8 (hunted in the node C that accommodates the next station in 
    assigned order) to No. 5, No. 7.
    Node A Node BNode C
    Note:Numbers under the stations show the assigned order.
    No.1 No.3 No.4 No.5 No.7 No.2 No.6 No.8
    Pilot Station 
    						
    							NEAX2400 IPX Feature Programming ManualPage 664NDA-24297, Issue 1
    S-9 Station Hunting - Terminal
    Service Conditions (cont’d)
    27. STATION HUNTING - TERMINAL can be programmed on a node basis even in the use of telephone
    numbers. In other words, the feature became available via the data written on the Local Data Memory
    (LDM), not only on the Data Memory (DM) or the Network Data Memory (NDM). If this is the case,
    conditions are as follows:
    a.) The feature is to be programmed by using the telephone number (TELN) of each station.
    b.) A hunting group can be configured by a maximum of 100 stations.
    c.) There is no limitation to the number of hunting groups per node.
    d.) A station can belong to one hunting group only. A station cannot belong to another group
    including that for STATION HUNTING - CIRCULAR [S-7] or UNIFORM CALL
    DISTRIBUTION (UCD) [U-1].
    e.) When all stations to be hunted are busy, the incoming call is forwarded finally to the Secretarial
    Station. However, when the Station is not assigned or is also in the busy state, a busy tone is
    provided to the caller.
    f.) A station, already a member of an existing hunting group by Physical Station Number (referred to
    below as the“feature via DM”), can also be a member of the additional hunting group by
    telephone number (referred to below as the“feature via LDM”).
    g.) The“feature via LDM”, though using the telephone numbers, cannot be used together with that
    via FCCS.
    h.) When Physical Station Number and telephone number assigned to a pilot station are identical, the
    “feature via LDM”takes priority over the“feature via DM”.
    i.) A Phantom telephone number, assigned to the telephone number for a pilot station, can also be a
    pilot number via the APHNL command setting. See details in Interactions.
    28. When activating this feature via the FCCS network, when CALL FORWARDING - BUSY LINE [C-2]
    has been set to the pilot station, the service priority (CALL FORWARDING - BUSY LINE or Station
    Hunting) can be determined by the ASFC command.
    29. When activating this feature via the FCCS network, when CALL FORWARDING - BUSY LINE [C-2]
    or CALL FORWARDING - ALL CALLS [C-5] has been set to a member station and the station is busy,
    the station is skipped.
    30. When activating this feature via the FCCS network, CALL FORWARDING - DON’T ANSWER [C-3],
    will respond to both pilot and non-pilot stations.
    31. When activating this feature via the FCCS network, calling back for CALL BACK [C-1] or CALL HOLD
    [C-6] is not hunted.
    32. Hot Line station can be assigned to a station of the Hunting Group activated via FCCS link.
    33. A Station Hunting - Terminal group may accommodate members from four different Fusion Point Codes.
    Interactions
    1. 255 secretaries are allowed for the system. Each time a secretary is assigned to a group, one of the 255
    secretarial positions is expended, regardless of whether or not it is one secretary for multiple groups or
    different secretaries for multiple groups.
    2. Secretaries are not counted as one of the 100 allowed stations per group.
    3. The stations in the Station Hunting group must first be programmed with the ASDT command.
    4. CALL FORWARDING-ALL CALLS [C-5]: If Station A, assigned to a Hunt group and not the Pilot
    station, activates CALL FORWARDING-ALL CALLS to Station B:
    a.) A direct call to Station A is forwarded to Station B.
    b.) Calls placed to the STATION HUNTING-TERMINAL group will bypass Station A. 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 665
    Station Hunting - Terminal S-9
    Interactions (cont’d)
    c.) When hunting occurs, if Station A is the only idle station in the hunting pattern, a busy tone is
    returned to the calling party.
    d.) During a Call Forward-Override call from Station B to Station A, if station A is idle, Station A
    will ring. If Station A is busy, the call will not hunt.
    e.) If the Pilot sets CALL FORWARDING-ALL CALLS [C-5] to Station B: During a Call Forward-
    Override call from Station B to the Pilot, if the Pilot station is idle, the Pilot will ring. If the Pilot
    station is busy, the call will hunt.
    5. CALL FORWARDING-BUSY LINE/DON’T ANSWER [C-2, 3]: If Station A is in a STATION
    HUNTING-TERMINAL group and not the Pilot station, it will activate CALL FORWARDING-BUSY
    LINE/DON’T ANSWER to Station B:
    a.) Any call to Station A will respond to CALL FORWARDING-DON’T ANSWER [C-3].
    b.) A direct call to Station A will respond to CALL FORWARDING-BUSY LINE [C-2].
    c.) A call to the STATION HUNTING-TERMINAL group will bypass Station A if that station is
    both busy and has set CALL FORWARDING-BUSY LINE [C-2]. The next station in the group
    will ring.
    d.) A CALL FORWARDING-OVERRIDE call from Station B to Station A will not hunt if Station A
    is busy.
    Call to Station A will 
    forward to Station B
    Call to Pilot
    Call to Pilot bypasses 
    Station A, rings Station in 
    Hunt Group
    Busy Station
    Idle Station
    Ringing Station
    Phantom StationSecretaryAvailable Other Hunt 
    GroupRinging Hunt PhantomPilot
    Station AStation A, Call Forward-
    All to Station B, is idleStation B 
    						
    							NEAX2400 IPX Feature Programming ManualPage 666NDA-24297, Issue 1
    S-9 Station Hunting - Terminal
    Interactions (cont’d)
    e.) If the Pilot sets CALL FORWARDING-BUSY LINE [C-2] to Station B: During a Call Forward-
    Override call from Station B to the Pilot, if the Pilot station is idle, the Pilot will ring. If the Pilot
    station is busy, the call will hunt.
    6. STATION MESSAGE DETAIL RECORDING [S-10]: The number recorded is the telephone number
    where the call actually terminates.
    7. STATION HUNTING-CIRCULAR supersedes the ATTENDANT CAMP-ON WITH TONE
    INDICATION [A-1] and CALL WAITING-TERMINATING [C-12] features.
    8. When using a Phantom Telephone Number (PHTELN) for the pilot station, consider the following:
    Whether to use the PHTELN to start the station hunt or not can be selected by the command APHNL.
    When using the PHTELN, assign“1”in the PH parameter. If not, assign“0”.
    When PH = 1: Station hunt starts by dialing either the pilot station number (telephone number) or its
    Phantom Telephone Number. Both numbers can be the pilot number.
    Ringing
    Call to Station A will 
    forward to Station B
    Call to Pilot
    Call to Pilot bypasses 
    Call Forward-Busy, rings 
    Station in Hunt Group
    Busy Station
    Idle Station
    Ringing Station
    Phantom StationSecretaryAvailable Other Hunt GroupHunt PhantomPilot
    Station AStation A, Call Forward-
    Busy to Station B, busy 
    with Pilot Hunt call Station B 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 667
    Station Hunting - Terminal S-9
    Interactions (cont’d)
    When PH = 0: Station hunt starts by dialing the pilot station number (telephone number) only. The
    feature is not provided when the PHTELN is dialed.
    9. The lead station is the first station programmed in the ASHP command.
    10. When Programmed on LDM:
    a.) When activating this feature via FCCS, when CALL FORWARDING - ALL CALLS [C-5] is in
    service at a pilot station, a call directed to the station is forwarded to the designated station.
    b.) When activating this feature via FCCS, when an incoming call to a pilot station is forwarded by
    CALL FORWARDING - BUSY LINE [C-2] and the forwarded party (also a member of another
    hunting group) is also busy, the resultant hunt target can be designated from the forwarding side
    group or the forwarded side group. This can be specified by the ASYD command. For further
    information, refer to Programming.
    c.) When activating this feature via FCCS, if the following occurs, a non-pilot station is skipped in
    the hunting circulation process:
    When CALL FORWARDING - ALL CALLS [C-5] is set at the non-pilot station.
    When CALL FORWARDING - BUSY LINE [C-2] is set at the non-pilot station and the station
    is actually in the busy state.
    d.) When activating this feature via FCCS, CALL FORWARDING - DON’T ANSWER [C-3] will
    respond to any call (both pilot and non-pilot stations). After a certain period of no answer, the call
    is forwarded to the designated station.
    e.) When activating this feature via FCCS, this feature is not available for a call in recall state by
    CALL BACK [C-1] or CALL HOLD [C-6].
    f.) When activating this feature via FCCS, a Hot Line station cannot be assigned as a member of the
    hunting group.
    Busy Station
    Idle Station
    Ringing Station
    Phantom StationSecretaryAvailable Other Hunt GroupPilot
    Hunt
    Hunt Phantom
    Ringing Another call to Pilot Call to Phantom, set call 
    back / Message 
    Reminder to PilotCall to Pilot When PH=0 (Station Hunting does not 
    occur by the phantom number) is 
    selected in APHN. 
    						
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