NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 268NDA-24297, Issue 1 C-169 Consultation Hold Release Service Conditions (cont’d) 4. A station assigned EMERGENCY CALL [3-11] (SFI = 24) cannot be applied to operating station of this feature. 5. The DISC key used for this feature can be assigned by FKY = 131 of AKYD command. 6. When an analog station uses this feature while in ADD-ON CONFERENCE-8 PARTY [A-121], assign System Data 1 Index 803 Bit2 = 1 also. However, the analog station assigned SFI 131 = 1 (permission of calling a ADD-ON CONFERENCE-8 PARTY [A-121]) cannot be applied to operating station for this feature. 7. When System Data1 Index 244 Bit 6 = 1 is assigned, switch hook flash cannot be used while in THREE- WAY CALLING [T-2]. 8. A D termcan execute this feature using the Flash Button (FKY = 21) key as a substitute for the DISC key. In this case, comply with operating procedure for Analog Station/PS. 9. A second party (second call) is the last terminal connected with operation station. Therefore, when the user changes a party using TRANSFER key, original party and second party are also changed. 10. When there is a call originated from attendant console in the calls related to this feature, this feature is not available. 11. When assigning DISC key to soft key, DISC is displayed on a LCD of D term. HELP for DISC key is as follows: Programming STEP 1:ASYDL - allow this feature. System Data 1 Index 803 Bit 1: 0/1 = this feature is not allowed/allowed. System Data 1 Index 803 Bit 2: 0/1 = analog station cannot/can use this feature during ADD-ON CONFERENCE-8 PARTY [A-121]. STEP 2:ADSL/AKYD - assign disconnection (DISC) key used for this feature to soft/function key. ADSL- when assigning DISC key to soft key SKP (SOFT KEY PATTERN): 0-15 SN (STATUS NUMBER): 5 (Consultation Hold)/9 (Three-Way Calling) SKN (SOFT KEY NUMBER): 1-16 FKY (FUNCTION KEY DATA): 131 AKYD- when assigning DISC key to function key KYN: (KEY NUMBER) KYI (SERVICE CONDITION): 1 (Function Key) FKY (FEATURE KEY CODE FOR FLEX KEYS): 131DISC KEY PRESS THIS KEY TO RELEASE THE LAST >>> CALLED PARTY AND RECONNECT TO THE
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 269 Dial Access To Attendant D-2 D-2 Dial Access To Attendant General Description This feature allows a user to access the ATTENDANT CONSOLE [A-3] by dialing the operator call code. Operating Procedure To access the Attendant 1. The user dials the operator call code; receives ringback tone. 2. The ATND lamp for the INCOMING CALL IDENTIFICATION [I-2] flashes; Attendant answers the call. Service Conditions 1. The operator call code will be a maximum of 6 digits. Normally“0”should be assigned as the operator call code. 2. All stations, including fully restricted stations, can originate a call to the Attendant. 3. If TENANT SERVICE [T-12] is provided, each tenant group may access their own ATTENDANT CONSOLE [A-3] via the same code. 4. This feature allows any user or dial repeating TIE Line trunk to reach the ATTENDANT CONSOLE [A- 3] by dialing an operator call code, usually but not necessarily a“0”. The ATTENDANT CONSOLE [A- 3] may complete these calls to trunk facilities if allowed by the stations CLASS OF SERVICE [C-15]. There is no restriction on the ATTENDANT CONSOLE [A-3] extending a station call to another station. 5. The Fusion Point Code (FPC) of the node which accommodates the called Attendant Console must be assigned after system data assignment. Interactions 1. Stations will terminate to the Attendant Console located in the same tenant when the station dials“0”. 2. Stations in Tenant A will terminate to the Attendant Console of Tenant B if Tenant A is not equipped with an Attendant Console. Tenant B’s Attendant Console must be programmed to accept calls from Tenant A. 3. Stations may dial the ASAT number to terminate at a specific Attendant Console. See INDIVIDUAL ATTENDANT ACCESS[I-6]. 4. When the system is in the night mode, a station dialing“0”can be answered by the assigned ATTENDANT NIGHT TRANSFER [A-19] station, if provided. However, when the ASAT number is dialed in the Night mode, reorder tone is returned. No connection to the ATTENDANT NIGHT TRANSFER [A-19] is allowed. Programming STEP 1:ANPD- Reserve a number level for feature access and cancel. Assign for Normal (N) and Hooking (H). Assign the NND in accordance with a predetermined numbering scheme. Usually level“0”is assigned for the Attendant Console. STEP 2:ASPA- For access code“0”, assign SRV = SSC (Service Code) SID = 2 for Operator Call. Assign for a Connection Index (CI) of Normal (N) and Hooking (H). STEP 3:AT N R- Allow tenant-to-tenant connection for Inter and Intra-tenant connections. TRI= 0 and TRI= 4. STEP 4:ASAT- If required, assign a specific number to the Attendant Console. This number must be equivalent to a station number.
NEAX2400 IPX Feature Programming ManualPage 270NDA-24297, Issue 1 D-2 Dial Access To Attendant FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:ASPAL- This data must be assigned to the node calling the attendant. SRV: SSC SID: 2=Operator Call FPC: FPC of the node that accommodates the called attendant console
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 271 Dictation Access D-3 D-3 Dictation Access General Description This feature permits users dial access to customer provided dictation equipment, and in some instances allows them to maintain telephone dial control of normal dictation system features. Operating Procedure 1. Dial the DICTATION ACCESS code. 2. Proceed according to the dictation instructions provided by your organization. Service Conditions 1. One trunk circuit is required for each DICTATION ACCESS. 2. Dictation equipment must be equipped to receive DTMF tone signals if dial control is desired. 3. Dictation equipment must be customer provided. 4. Dictationtrunkscanbeusedwithrotarydialsignals. 5. The dictation trunk can be accessed from a station, Attendant, tie line, or REMOTE ACCESS [R-2] trunk. 6. OUTGOING TRUNK QUEUING [O-2]: If OUTGOING TRUNK QUEUING is provided and the user dials a busy dictation trunk group, the station is placed in queue and is called back when the group becomes available. 7. THREE-WAY CALLING [T-2]: An attempt to access the DICTATION ACCESS trunk from a two-party connection is allowed. 8. Fully Restricted Station: With this feature assigned, only station-to-station and ATTENDANT CONSOLE [A-3] dial“0”calls are permitted. Any attempt to access the DICTATION ACCESS trunk is routed to reorder tone. 9. MISCELLANEOUS TRUNK RESTRICTIONS [M-3]: This feature prevents certain stations from using miscellaneous service trunks. Any attempt to access the DICTATION ACCESS trunk from a station with this feature assigned is routed to reorder tone. Interactions 1. OUTGOING TRUNK QUEUING [O-2]: If OUTGOING TRUNK QUEUING [O-2] is provided and the user dials a busy trunk route, the station is placed in queue and is called back when a trunk in the route becomes available. If the trunk route is part of a ROUTE ADVANCE [R-6] group, all trunks in the ROUTE ADVANCE [R-6] group must be busy before queuing takes place. OUTGOING TRUNK QUEUING [O-2] is available on DICTATION ACCESS. 2. THREE-WAY CALLING [T-2]: An attempt to conference the DICTATION-ACCESS trunk from a two- party connection may be allowed. This depends on assignments in the ARSC command. 3. MISCELLANEOUS TRUNK RESTRICTION [M-3]: This feature prevents certain stations via Route CLASS OF SERVICE-INDIVIDUAL [C-15] from using various routes in the system. If a station is restricted, any attempt by a station to access the DICTATION ACCESS results in reorder tone. Note:This feature may be installed on the station side of the switch. In that case, the PA-16LC may be used. However, when installed on the station side, Route Restrictions are not available to the system programmer. All stations within the system (tenant restrictions excluded), as well as stations in other PBXs connected via a TIE Line, will have access to the dictation equipment.
NEAX2400 IPX Feature Programming ManualPage 272NDA-24297, Issue 1 D-3 Dictation Access Interactions (cont’d) 4. If the station side is used to connect DICTATION ACCESS, STATION HUNTING [S-7, 8, 9] will provide capabilities to connect multiple dictation machines to the system. Programming STEP 1:ANPD- Reserve a number level for station access. Assign for Normal (N) and Hooking (H). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPA- Assign an access code to the DICTATION ACCESS trunk, SRV = OGC (Outgoing Call). Correlate access code to route. One trunk per announcement route. Assign CI: of N and H. STEP 3:ARTD- Assign the DICTATION ACCESS route as follows: RT:1 1-OSGS :2 2-0NSG :3 5-TF :1 6-TCL :10 7-L/T :1 8-RLP :2 44-PRV :1 STEP 4:AT R K- Assign the LENs, DICTATION ACCESS trunk route number, trunk number, and tenant number. STEP 5:MBTK-AssigntheMakeIdlestatustotheDICTATIONACCESStrunk. Note:If supervision is required, use the first two circuits of the 16COT circuit card. Move the switch on 16COT to PGT. STEP 6:ARRC- If TIE Line or Remote Access connection to DICTATION ACCESS trunk is required, allow trunk-to-trunk connection using ARI-D-RES, Direct Connection. Note:The DICTATION ACCESS equipment may be installed on the line side of the PBX. The connection would then be considered as a STATION-TO-STATION CALLING [S-11]. STEP 7:ARSC- Allow RRI 3 to the RSC’s allowed access to Dictation. 16 COTCKT 0 CKT 1 Ring, not used Voice Tip Voice Ring Supervisory Ground
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 273 Digital Display - Station D-5 D-5 Digital Display - Station General Description This feature provides the Attendant with a visual display (via the ATTENDANT CONSOLE [A-3]) of the telephone number, its Trunk Route Restriction, CLASS OF SERVICE - INDIVIDUAL [C-15] and TENANT [T-12] number during Attendant-to-station connection. Operating Procedure The DIGITAL DISPLAY STATION is automatically activated whenever the Attendant answers an incoming call from a station, or originates a call to a station. Service Conditions 1. The telephone number is displayed on the right side of the ATTENDANT CONSOLE [A-3] digital display. Trunk Route Restriction CLASS OF SERVICE - INDIVIDUAL [C-15] and TENANT [T-12] number are simultaneously displayed on the left. See Example 1 below. Example 1: Single-digit Trunk Route Restriction CLASS OF SERVICE - INDIVIDUAL [C-15] and TENANT [T-12] number; 4-digit telephone number. 2. If the Trunk Route Restriction Class and/or TENANT [T-12] number are two digits, only the telephone number may be displayed. Refer to Example 2. 3. If a station dialed by the Attendant is busy or in the LINE LOCKOUT [L-3] mode, only the telephone number will be displayed. 4. The ATTENDANT CONSOLE [A-3] digital display is limited to a 6-digit numeric display. Since the Class of Service and trunk routing display is in numeric form, a list must be provided to the Attendant explaining the restrictions of each Class of Service number and trunk identification number. 5. CALL FORWARDING [C-2, 3, 5]: When this feature is activated by (or for) the called station, the terminating telephone number is indicated on the digital display rather than the called telephone number when the Attendant extends a call. 6. STATION HUNTING [S-7, 8, 9]: When this feature is applied because of the called station being busy and the station belonging to a hunt group, the terminating telephone number is indicated on the digital display rather than the called telephone number when the Attendant extends a call. 7. In the case of a 3 or 4-digit station-to-station numbering plan: a.) 1 digit is used to identify the tenant (in the case where 2 digits are required for Class of Service, the tenant number is not identified). b.) 1 or 2 digits are used to identify the station Class of Service. c.) 4 digits are used to display the telephone number. 8. The DIGITAL DISPLAY - STATION feature will occur whenever the Attendant: a.) extends an incoming call to a user. b.) originates a call to a user. c.) answers a Recall or Call Forwarded call. TENANT NUMBER ROUTE RESTRICTION CLASS TELEPHONE NUMBER
NEAX2400 IPX Feature Programming ManualPage 274NDA-24297, Issue 1 D-5 Digital Display - Station Service Conditions (cont’d) Example 2: 2-digit TENANT [T-12] number, 4-digit telephone number. Example 3: 2-digit Trunk Route Restriction Class, 4-digit telephone number. Example 4: Single digit TENANT [T-12] number, 5-digit telephone number. Example 5: Single digit Trunk Route Restriction Class, 5-digit telephone number. Example 6: When 5-digit station numbering is used, only the telephone number is displayed. 9. For the FCCS network, when a telephone number has been assigned for a station, it is displayed on the Attendant Console. However, if a telephone number is 7 digits or more, Physical Station Number is displayed. Programming ASYD- System Data 1, Index 82, Bits 0-3. Assign a hex value according to the choice. HEX - Station Information 0: TN + CLS + 4-digit Station Number 1: TN + 4-digit Station Number 2: RSC + 4-digit Station Number 3: TN + 5-digit Station Number 4: RSC + 5-digit Station Number 5: Station Number FCCS Programming No unique programming is required for the FCCS network. TENANT NUMBER TELEPHONE NUMBER 2 2 1220 TENANT ROUTE TELEPHONE NUMBER RESTRICTION CLASS 2 2 1220 TENANT NUMBER TELEPHONE NUMBER 1 0 1502 TENANT ROUTE TELEPHONE NUMBER RESTRICTION CLASS 1 0 1502 TELEPHONE NUMBER 1 0 1502
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 275 Digital Display - Trunk D-6 D-6 Digital Display - Trunk General Description This feature provides the Attendant with a visual indication of incoming and outgoing trunk calls on the ATTENDANT CONSOLE [A-3]. Trunk identification number, trunk route number, and TENANT [T-12] number, or Central Office trunk code, are displayed in a numerical readout. Operating Procedure The DIGITAL DISPLAY TRUNK is automatically activated whenever the Attendant answers an incoming trunk call or originates a trunk call. Service Conditions 1. By pressing the loop key of a call that is in the ATTENDANT CAMP-ON [A-1] mode and using the DEST key, the Attendant can determine both trunk and telephone number onto which the call is camped. 2. The trunk identification number is displayed on the right side of the ATTENDANT CONSOLE [A-3] display while TENANT [T-12] and trunk route numbers are simultaneously displayed on the left. Example 1: Example 2: Example 3: 3. If the Trunk Route Number is three digits, the Trunk Identification Number and Trunk Route Number are displayed. 4. The ATTENDANT CONSOLE [A-3] digital display is limited to a 6-digit numeric display. Since the Class of Service and trunk routing display is in numeric form, a list must be provided to the Attendant explaining the restrictions of each Class of Service number and trunk identification number. 5. The DIGITAL DISPLAY - TRUNK feature displays trunk routing information or a 4-digit C.O. line number. The method used can be optionally selected on a per-trunk group basis. 6. The DIGITAL DISPLAY - TRUNK feature will occur whenever the Attendant answers/originates: a.) an incoming C.O. (DID, Bothway, Oneway, FX, WATS) type call. b.) an incoming TIE Line call. c.) an intercept call. Tenant Number Route Number Trunk Identification Number 1 2 1 5 (1 digit) (2 digits) (3 digits) 9 7 0 0 Route Number Trunk Identification Number 1 1 1 1 2 2 (3 digits) (3 digits)
NEAX2400 IPX Feature Programming ManualPage 276NDA-24297, Issue 1 D-6 Digital Display - Trunk Service Conditions (cont’d) d.) an outgoing C.O. (DOD, WATS, FX) type call. e.) an outgoing TIE Line call or re-enters a held trunk call. 7. An Attendant Console also indicates the C.O. code assigned by system data at each node in the FCCS network. Programming STEP 1:ASYD- System Data 1, Index 68, Bit 1. Type of INDIVIDUAL TRUNK ACCESS, 0/1: Route and Trunk Number/Central Office Code. Note:If System Data 1, Index 68, Bit 1 is assigned for the Individual Trunk Access to be the ACOC code, then all of the trunks in all of the routes in the system must have the ACOC code assigned. STEP 2:ARTD- In CND 25:R/L, if data“0”is assigned, then tenant, route number, and trunk number are displayed. If data“1”is assigned, then Central Office code is displayed. The ACOC command must be assigned. Note:For display purposes only, Route and Trunk numbers and Central office codes may be used simultaneously in the same system and are applied on a per-route basis, CDN 25:R/L. Route and Trunk Number STEP 3:AT R K- The route and trunk number assigned here provides the system with specific information on types of routes and their associated trunks, LENs, number of tenants, and any CLASS OF SERVICE- INDIVIDUAL [C-15] route restriction information. Central Office Code STEP 4:ACO C- Each trunk must be assigned a Central Office code. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note STEP 1:ARTDN- In CND 25:R/L, if data“0”is assigned, then tenant, route number, and trunk number are displayed. If data“1”is assigned, then Central Office code is displayed. The ACOC command must be assigned. STEP 2:ACO CN- Each trunk must be assigned a Central Office code. Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 277 Direct-In Termination (DIT) D-7 D-7 Direct-In Termination (DIT) General Description This feature automatically routes incoming public network calls directly to a pre-selected station without Attendant assistance. The call can then be processed by the called party. THREE-WAY CALLING [T-2], CALL TRANSFER [C-10], etc., are handled in the same manner as any normal trunk call. Operating Procedure The calling party, outside the system, dials the desired number as usual. However, the call is answered directly at a predetermined station, bypassing the ATTENDANT CONSOLE [A-3]. Service Conditions 1. Any group(s) of trunks can be used, up to the maximum capacity of the NEAX2400 IPX. 2. Bothway trunks can be used for DIRECT-IN TERMINATION, but incoming only trunks are recommended. 3. It is not necessary to have special DID trunk connections to the public network as is required with DIRECT INWARD DIALING [D-8]. However, care should be exercised in the application of Central Office trunk hunting. 4. If the DIT station is busy, the incoming call is kept ringing until the DIT station becomes idle, or forwarded to the ATTENDANT CONSOLE [A-3]. 5. If there is no answer at a station, the calling party will continuously receive ringback tone. There is no AUTOMATIC RECALL [A-8] to the Attendant in this case. 6. If the station is assigned to a STATION HUNTING [S-7, 8, 9] group, the incoming call will follow the hunt group station assignment. If the station is in a CALL FORWARDING [C-2, 3, 5] mode, the incoming call is connected to the CALL FORWARD target station. 7. This feature is normally used where direct-in service is required on a limited basis. The number of stations serviced is effectively limited to the number of trunks available for DIRECT-IN TERMINATION. 8. DIRECT-IN TERMINATION is mutually exclusive with NIGHT CONNECTION - FIXED [N-1]. 9. DIT trunks can be programmed to terminate elsewhere in the Night mode. 10. When the system is in the Night mode of operation and the DIRECT-IN TERMINATION (DIT) station is busy, the call will divert to TAS if provided, otherwise, the call will wait on the busy station until it becomes idle. 11. More than one trunk can be arranged for DIRECT-IN TERMINATION to a particular station line. 12. The DIT call can terminate to a DO NOT DISTURB [D-11D] station. 13. When a DIT call terminates to a restricted station or a station setting CALL FORWARDING - ALL CALLS [C-5]/BUSY LINE [C-2], or MULTIPLE CALL FORWARDING - ALL CALLS [M-44] / BUSY LINE [M-24] to a restricted station, the call is routed to the Attendant and terminates at the“ICPT”key on the ATTENDANT CONSOLE [A-3]. Note:This service can be activated in system data. 14. After a call is answered, it can be processed by the called station like any normal trunk call. 15. Only the telephone number is available for the destination station assignment when activating this feature via FCCS. 16. When activating this feature via the FCCS network, this feature is activated by data in the LDM of the node accommodating the terminated COT.