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NEC Neax 2400 Ipx Feature Programming Manual

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    							NEAX2400 IPX Feature Programming ManualPage 998NDA-24297, Issue 1
O-11 Off-Hook Queuing - CCIS
Interactions (cont’d)
6. The following features cannot be activated toward the busy station:
CALL WAITING-ORIGINATING [C-31]
CALL WAITING-TERMINATING [C-12]
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1, 45]
BUSY VERIFICATION [B-3, 9]
EXECUTIVE RIGHT-OF-WAY [E-1, 8]
7. To disable constant service set tone, change ASYD System Data 1, Index 42 Bit 7 to data“1”.This
changes constant service set tone to burst special dial tone, and special dial tone to burst special dial tone,
followed by a constant dial tone.
Programming
STEP 1:ASYD- System Data 2, Index 4, Bit 1. Enable AUTOMATIC OUTGOING QUEUING [O-2, 12]? 0/
1: Off-hook Queuing/Automatic Outgoing Queue. (OFF-HOOK QUEUING and AUTOMATIC
OUTGOING QUEUING [O-2, 12] are mutually exclusive.) Assigning data“0”allows OFF-HOOK
QUEUING - CCIS.
STEP 2:ASFC- Assign a Service Feature Class that allows SFI 21 (= Off Hook OG Queuing) to stations that
will have OFF-HOOK QUEUING - CCIS. Also assign SFI 21 at the remote Node for SFC 0.
STEP 3:ARTD- Routes to be used for OFF-HOOK QUEUING - CCIS must be flagged in CDN 9:TQ.
Outgoing Queuing service. Also allow trunk queuing to Route 31, the LCR(S) flag route, except the
CCIS route. Assign CDN 41:TDMQ = 1 in the ARTD command at the remote site CCIS voice route.
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    							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 999
Outgoing Trunk Queuing - CCIS O-12
O-12  Outgoing Trunk Queuing - CCIS
General Description
This service feature allows Inter-Office, On-Hook OUTGOING TRUNK QUEUING (OGQ) when an outgoing
C.O. line call from a station in a PBX to another station in a different PBX, in the CCIS network, encounters an all
C.O. Lines Busy.
Operating Procedure
1. Station (b) goes off-hook; receives dial tone.
2. Station (b) dials the C. O. Line Outgoing Call Access Code; receives second dial tone.
STN (a)
[Node A]CCIS
[Node B]STN (b) STN (c)
CO Line
All Busy
ATT
DT DT
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
STN (c)
CO Line
STN (a)All Busy
ATT
[Node A]CCIS
[Node B]STN (b) SDT SDT
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
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    							NEAX2400 IPX Feature Programming ManualPage 1000NDA-24297, Issue 1
O-12 Outgoing Trunk Queuing - CCIS
Operating Procedure (cont’d)
3. Station (b) dials Station (c) in the Center Office and receives a busy tone.
4. Station (b) switch hook flashes and receives the special dial tone.
STN (c)
CO Line
STN (a)All Busy
ATT
[Node A]CCIS
[Node B]STN (b) BT BT
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
STN (c)
CO Line
STN (a)All Busy
ATT
[Node A]CCIS
[Node B]STN (b) SPDT SPDT
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
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    							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 1001
Outgoing Trunk Queuing - CCIS O-12
Operating Procedure (cont’d)
5. Station (b) dials the OGQ Access Code and receives a service set tone.
6. Station (b) hangs up. Outgoing Trunks become available for processing the call from Station (b). Station
(b) is rung.
STN (c)
CO Line
STN (a)All Busy
ATT
[Node A]CCIS
[Node B]STN (b) SST SST
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
STN (c)
RG
Idle
STN (a)ATT
[Node A]CCIS
[Node B]STN (b)
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
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    							NEAX2400 IPX Feature Programming ManualPage 1002NDA-24297, Issue 1
O-12 Outgoing Trunk Queuing - CCIS
Operating Procedure (cont’d)
7. Station (b) goes off-hook and is connected to the Public Switched Telephone Network. Station (b) receives
ringback tone while Station (c) is rung.
Service Conditions
1. After an OUTGOING TRUNK becomes available, the user’s station will ring for 20 seconds. If not
answered within that time, the station will be automatically dropped from the queue.
2. When this feature is used in conjunction with SPEED CALLING-SYSTEM [S-3] or LEAST COST
ROUTING-3/6-DIGIT [L-5] if a sender is involved, the sender will automatically dial out the called
subscriber number when the handset is lifted.
3. If the user wishes to remove himself from the queue prior to being rung, the specified cancel code must
be dialed.
4. Individual stations may only initiate one OGQ at a time. Subsequent attempts will result in a Reorder tone.
5. This feature is not available for an ATTENDANT CONSOLE [A-3].
6. The OGQ is common to all Central Office type groups (DDD, FX, WATS, etc.) in the system.
7. The OGQ call back will return to the originating station, not the CALL FORWARDING terminating
station.
8. OGQ is denied to a station line when the CALL BACK [C-1] or CALL HOLD [C-6] feature is already
activated.
9. If a user goes on-hook within 6-8 seconds after encountering all trunks busy, OGQ can be set automatically
to the station.
10. The station is set for OGQ for a maximum of 30 seconds to one hour. This time is adjustable through the
system data. After this timing, OGQ will be cancelled automatically.
11. ACCOUNT CODE [A-18] and FORCED ACCOUNT CODE [F-7] information can be recorded on
SMDR when used in conjunction with OGQ.
Programming
STEP 1:ASYD- System 1, Index 68, Bit 3: (1) OGQ (ON-HOOK) automatic cancel.
System 1, Index 159: Assign the OGQ (ON-HOOK) automatic cancel timer when SYS1 Index 68 b3 =
1. (ROM data = 30 minutes)
RG
STN (a)ATT
[Node A]CCIS
[Node B]STN (b) STN (c) RBT
RBT
PUBLIC 
SWITCHED 
TELEPHONE 
NETWORK
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    							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 1003
Outgoing Trunk Queuing - CCIS O-12
Programming (cont’d)
System 2, Index 4, Bit 0: Call Back and OG Trunk Queuing access code. 0/1 = Separate/Common.
Bit 1: Automatic setting of OG Trunk Queuing by On-Hook. 0/1 = Not Required/Required.
Note:0=SHF+AccessCode.
System 3, Index 3, Bit 5: 3-Burst on the time above Ringer Patter. 0/1 = Not Required/Required.
System 3, Index 7: Assign OGQ Ring Back Pattern.
STEP 2:ANPD- Assign minimum necessary number of digits for the first number of the OGQ access codes.
STEP 3:ASPA- Assign the OGQ access codes.
To set: CI = B (Busy), SRV = SSC (Service Code), SID = 19
To cancel: CI = N (Normal), SRV = SSC (Service Code), SID = 20
STEP 4:ARTD- Assign the OGQ service for each route except the CCIS route.
9:TQ = 1: OGQ in service
STEP 5:ASFC- Allows Outgoing Queuing (SFI = 1) to the SFC of the stations.
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    							NEAX2400 IPX Feature Programming ManualPage 1004NDA-24297, Issue 1
P-28 Paging Access - CCIS
P-28  Paging Access - CCIS
General Description
This feature provides dial access to paging equipment from an ATTENDANT CONSOLE [A-3] or station through
the CCIS network.
Operating Procedure
To access Paging through CCIS
1. Lift the handset and receive dial tone.
2. Dial the office code and the Paging access code.
3. Connection to paging equipment is established.
Service Conditions
1. Paging equipment must be provided by the customer.
2. One trunk circuit is required for each PAGING ACCESS.
3. If TENANT SERVICE [T-12] is provided, separate access codes and hardware should be provided for
each TENANT.
4. A maximum of three digits can be used for the PAGING ACCESS code.
5. The DIGITAL DISPLAY - TRUNK - CCIS [D-73] at the ATTENDANT CONSOLE [A-3] shows the
Route and Trunk Number of the CCIS trunk.
6. Following services are not available when this service is activated:
ALL ZONE PAGING [A-53]
MEET-ME PAGING [M-1]
PAGING TRANSFER [P-10]
Paging Answer
Interactions
1. MEET ME PAGING and PAGING ACCESS [P-1] can be provided simultaneously in the same system.
2. To directly answer PAGING ACCESS by the ATTENDANT CONSOLE [A-3], the Paged party should
use the INDIVIDUAL ATTENDANT ACCESS [I-4] feature.
3. Paging is limited to stations, ATTENDANT CONSOLES [A-3], or Tie Trunks. Other parties (CO trunk
calls) must have the ATTENDANT CONSOLE [A-3] or user perform the PAGING operation.
4. BUSY VERIFICATION [B-3], EXECUTIVE OVERRIDE [E-1] - These features will be denied if the
Paging route has been assigned for Privacy. Verify the data in the Assignment of Route Data command,
ARTD, CDN 44:PRV. If CDN 6:TCL is assigned as data“8”, CDN 44:PRV is not required.
5. For simple PAGE ACCESS, assignments in ASFC are not required. Refer directly to the other Paging
service features such as PAGING TRANSFER[P-10].
6. The ATTENDANT CONSOLE [A-3] can dial Priority Page access code and release a station.
7. When disconnecting from a Paging trunk, the trunk becomes idle immediately.
8. PAGING ACCESS is possible from CONSULTATION HOLD [C-17]. Therefore, Station A places party
B on Soft hold and dials the access code to the Paging Trunk. Another switch hook flash disconnects the
Page trunk immediately and reconnects party B to Station A.
9. CALL HOLD [C-6] - A Paging trunk cannot be placed on CALL HOLD.
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    							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 1005
Paging Access - CCIS P-28
Interactions (cont’d)
10. BUSY is displayed on the 16-button DtermLCD display when the paging trunk is busy. Reorder tone is
returned.
11. If Priority Page is to be used with PAGE ACCESS; in ARTD, CDN 6:TCL must be assigned as Data 8,
Page with ringback tone. SYS1, Index 73 affects the operation of page routes assigned Page with ringback
tone. Therefore, if Priority Page is used with PAGE ACCESS then MEET ME PAGE [M-1, 11] and
PAGING TRANSFER [P-10] are not available to the system.
12. Priority Page access will not disconnect an ATTENDANT CONSOLE [A-3] engaged in a paging trunk
connection.
Programming
STEP 1:ASYD- SYS1, Index 73, bits 0 & 1. For PAGE function only, assign data“00”.
STEP 2:ARTD- Assign the Paging route as shown below:
RT:1
1-OSGS :2 2-ONSG :3 5-TF :1 6-TCL :11 7-L/T :1
8-RLP :2 15-LSG :1 30-PAD :7 44-PRV :1
STEP 3:AT R K- Assign the LEN Number, Paging Trunk Route Number, Trunk Number, and Tenant Number.
STEP 4:MBTK- Assign the Make Idle status to the Paging Trunks.
STEP 5:ANPD- Assign a level for trunk access. Assign for a Connection Index (CI) for Normal (N) and
Hooking (H) service. Assign the Number of Necessary Digits according to a predetermined numbering
plan. Busy Lamp Field is not activated.
STEP 6:ASPA- Assign the PAGE ACCESS code. Type of service, SRV = OGC (Outgoing Call). Assign the
proper route number that is associated with this access code. Assign for Normal (N) and Hooking (H).
STEP 7:ARSC- Assign to the station that is allowed access to paging trunks a Route Restriction Class (RSC)
that is allowed these routes in Route Restriction Index (RRI) 2 & 3.
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    							NEAX2400 IPX Feature Programming ManualPage 1006NDA-24297, Issue 1
R-22 Restriction from Outgoing Calls - CCIS
R-22  Restriction from Outgoing Calls - CCIS
General Description
This feature automatically restricts preselected stations from placing certain outgoing calls through CCIS without
Attendant assistance.
Operating Procedure
No manual operation is required. Restricted stations will receive reorder tone when trying to place a restricted call.
Service Conditions
1. This feature is programmed in system data from the MAINTENANCE ADMINISTRATION
TERMINAL (MAT) [M-18].
2. The Attendant can allow restricted stations to place outgoing calls via the ATTENDANT CONSOLE [A-
3] using NON-DELAY OPERATION [N-3].
3. Restriction from particular trunk routes is determined by the stations Route Restriction Class.
4. If a restricted station calls another station, the called station cannot use the CALL TRANSFER - ALL
CALLS - CCIS [C-50] feature to connect the calling station to a trunk route from which it is restricted. If
transfer is attempted, it will recall to the called station.
5. THREE-WAY CALLING [T-2] is denied if a restricted station calls another station and the called station
attempts to add on an outside party in a trunk route from which the calling station is restricted.
6. If a user accesses a Tie trunk to a PBX outside the CCIS network, access to outside exchanges is controlled
by the outside PBX.
7. For a particular station, Day mode and Night mode restrictions can differ.
8. Non-restricted stations within the systems can CALL TRANSFER - ALL CALLS [C-11] outgoing calls
to stations restricted by this feature.
9. Station line access to a given trunk group is controlled by assigning a Route Restriction class (RSC) to
each line. There can be a maximum of 15 different RSCs per system, each of which can be programmed
to restrict an assigned station from none, one or more than one trunk group (maximum 255 trunk groups
on NEAX2400 IPX).
10. Two outgoing trunk group restriction tables are provided per system. The Direct Dial Access table is
indexed when a user dials the trunk group access code, and the ATTENDANT CONSOLE [A-3] table is
indexed on Attendant-completed calls. The restriction options per RSC can differ per table thus allowing
Attendant-completion of outgoing calls for restricted stations.
11. TIE LINE ACCESS [T-3]: If the user accesses a Tie trunk to a distant PBX (outside the CCIS network),
access to outside exchanges can only be controlled by the distant PBX.
Interactions
1. Transferring restrictions may not be desired for a restricted station.
2. CALL TRANSFER-ALL CALLS [C-11]: Station A is allowed access to outgoing on route 1. Station B is
restricted access for outgoing on route 1 via RRI 2 & 3. The unrestricted Station A makes an outgoing call
on Route 1 and cannot use the CALL TRANSFER - ALL CALLS feature to connect station B to Route 1,
If CALL TRANSFER - ALL CALLS is attempted, station A is immediately rung back.
3. CONSULTATION HOLD [C-17]: Station A may consult with Station B when Route 1 is on soft hold.
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    							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 1007
Restriction from Outgoing Calls - CCIS R-22
Interactions (cont’d)
4. THREE-WAY CALLING [T-2]: Station A cannot include restricted Station B in a THREE-WAY
CALLING connection with Route 1.
5. DAY/NIGHT CLASS OF SERVICE [D-15]: Restricted Station B may be allowed access to Route 1 when
the system is placed in the Night mode. See DAY/NIGHT CLASS OF SERVICE[D-15].
6. RESTRICTION FROM OUTGOING CALLS are constructed on a per-route restriction basis. Two Route
Restriction Indexes are constructed; RRI 2, Outgoing calls via the ATTENDANT CONSOLE [A-3] and
RRI 3, Outgoing Call via Direct Dial Access.
Programming
STEP 1:ASYD- SYS1, Index 75. Should the following commands be developed for Day/Night. 0/1: No/Yes.
Bit 0 - Develop ARSC command for Day/Night?
Bit 3 - Develop ATDP command for Day/Night?
SYS2, Index 3, bits 4 & 5. Should a toll restricted station be routed to the ATTENDANT CONSOLE
[A- 3] or receive Reorder tone? Reorder Tone: bit 4 = 0, 5 = 0.
ATTENDANT CONSOLE [A-3]:bit 4 = 1, bit 5 = 0. Route Restriction Class
STEP 2:ARSC- 16 different Route Restriction Classes may be constructed either allowing, denying, or Toll
Restricting access to the various routes of the stem. Assign the RSC using Route Restriction Indexes 2
(Outgoing via the ATTENDANT CONSOLE [A-3]) and 3 (Outgoing Direct).
STEP 3:ASDT- Assign Tenant No., Station No., LENS No., and the Telephone Equipment Class (TEC) to the
station. This is used in regular Business systems. Also assigned to the telephone is the Service Feature
Class (SFC) and Route Restriction Class RSC.
TN: Tenant Number
STN: Station Number
LENS: Line Equipment Number (6 digits)
TEC: Telephone Class (1 -31)
1: DP (10pps)
2: PB
3: DP/PB
11: VMM
12: D
termV (IV)
13: Data terminal via D
term
14: Hot Line
15: CAS Line
16: Data Terminal Via Data Module
18: Virtual Circuit
19: TMM
20: PSM
23: ISDN Terminal
27: Eight Conference Equipment
RSC: Route Restriction Class (0-15)
For assignment of RSC, ARSC command.
SFC: Service Feature Class (0-15)
STEP 1:For assignment of SFC, ASFC command
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