NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 718NDA-24297, Issue 1 S-99 Split Call Forwarding Operating Procedure (cont’d) When the destination is an ATTENDANT CONSOLE, the Dtermdisplays: When the destination is an outside trunk, the D termdisplays: 2. To monitor the assigned data for station-to-station calls: a.) Confirm that the PAGE key LED on the D termis illuminated. (If it is not illuminated, press the PAGE key to turn it on.) b.) While the D termis in the idle state (on-hook), press the CALL FORWARDING - ALL CALLS/ BUSY LINE or DON’T ANSWER feature key. When the destination is a station, the D termdisplays: When the destination is an ATTENDANT CONSOLE, the D termdisplays: To set Call Forwarding from the Attendant Console 1. Setting Call Forwarding for an incoming call from a station: a.) Press an idle Loop key and dial the FORWARD, FORWARD-BY, or FORWARD-DA access code for an incoming call from a station; receive special dial tone. b.) Dial the Tenant Number (2 digits) of the originating station, the originating telephone number, and the desired target telephone number, receive service set tone. c.) Press the RELEASE key. 2. Setting Call Forwarding for an incoming call from an outside party: a.) Press an idle Loop key and dial the FORWARD, FORWARD-BY, or FORWARD-DA access code for an incoming call from an outside party; receive special dial tone. b.) Dial the Tenant Number (2 digits) of the originating station, the originating telephone number, and the desired target telephone number; receive service set tone. c.) Press the RELEASE key. FWD SET OPR (Time Display) FORWARD XXXXX (Time Display) FORWARD XXXXX (Time Display) FWD SET OPR (Time Display)
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 719 Split Call Forwarding S-99 Operating Procedure (cont’d) To cancel Call Forwarding from the Attendant Console 1. Cancelling Call Forwarding for an incoming call from a station: a.) Press an idle loop key and dial the cancel code for FORWARD, FORWARD-BY, or FORWARD-DA for an incoming call from a station; receive special dial tone. b.) Dial the Tenant Number (2 digits) of the originating station and the originating telephone number. c.) Press the RELEASE key; receive service set tone. 2. Cancelling Call Forwarding for an incoming call from an outside party: a.) Press an idle loop key and dial the FORWARD, FORWARD-BY, or FORWARD-DA access code for an incoming call from an outside party; receive special dial tone. b.) Dial the Tenant Number (2 digits) of the originating station and the originating telephone number; receive service set tone. c.) Press the RELEASE key. Service Conditions 1. The same station can be set as the transfer target station for an incoming call from an outside party and/or from a station. 2. For an incoming call from a trunk, whether Call Forwarding destination for an incoming call from a station or for an incoming call from an outside party is to be used can be designated on each incoming route basis. (According to ARTD command, CDN 68:SCF, data.) 3. When an incoming call from a trunk is handled via the Attendant/station, the destination of Call Forwarding is selected according to the route data of the incoming trunk (as assigned by ARTD command, CDN 68:SCF). 4. This service is invalid on Call Forwarding by the system. (Call Forwarding by the ACFO command.) 5. Multiple Call Forwarding is available for those stations where SPLIT CALL FORWARDING has been set. 6. This service can be set from the Attendant Console. 7. Indication of SPLIT CALL FORWARDING (ALL CALLS/BUSY LINE/DON’T ANSWER) feature can be accomplished only if the Service Feature Restriction Class and access codes are assigned properly. 8. This feature is available for stations where CALL FORWARDING services are available by CLASS OF SERVICE. 9. Multiple Call Forwarding is available for those stations where SPLIT CALL FORWARDING has been set. Trunk route assigned to ARTD, SCF = 1 Trunk route assigned to ARTD, SCF = 0 Station A Station B Station C Ex. In a case where station A has set Station B as the transfer target station for an incoming call from a station, and has set Station C as the transfer target station from an incoming call from an outside party. When a call from a station terminates to Station A, the call is transferred to Station B. When a call from TRK A terminates to Station A, the call is transferred to Station C. When a call from TRK B terminates to Station A, the call is transferred to Station B.TRK A TRK B
NEAX2400 IPX Feature Programming ManualPage 720NDA-24297, Issue 1 S-99 Split Call Forwarding Service Conditions (cont’d) 10. In the UCD procedure, if SPLIT CALL FORWARDING - ALL CALLS (either for station-to-station or incoming trunk) is set on a station in the group, that station is skipped. 11. If SPLIT CALL FORWARDING is set on a station in the hunting group (STATION HUNTING - CIRCULAR [C-7], - TERMINAL [S-9], that station is skipped in hunting. However, if the station has set SPLIT CALL FORWARDING for station-to-station calls only, the station is hunted for incoming calls from outside. If the station has set SPLIT CALL FORWARDING for outside calls only, the station is hunted for station calls. 12. This service cannot be activated concurrently with CALL FORWARDING - I’M HERE [C-81]. 13. A user (via a station or an attendant console) can assign a maximum of 24-digit forwarding station number including the trunk access code. 14. A D termcan display only the first 8 digits of forwarding number on the LCD, even though 24-digit number is assigned. Programming STEP 1:ASYD- System 1, Index 79, Bit 2. (1), Split Call Forwarding Service In Service. STEP 2:ANPD- Assign the minimum necessary number of digits for the first number of the access code for Split Call Forwarding. STEP 3:ASPA- Assign the access code for Split Call Forwarding-All Calls. CI = N, SRV=SSC (Service Code), SID=8: Call Forwarding-All Calls (for C.O./TIE): Entry. CI = N, SRV=SSC (Service Code), SID=9: Call Forwarding-All Calls (for C.O./TIE): Cancel. CI = N, SRV=SSC (Service Code), SID=10: Call Forwarding-Busy Line (for C.O./TIE): Entry. CI = N, SRV=SSC (Service Code), SID=11: Call Forwarding-Busy Line (for C.O./TIE): Cancel. CI = N, SRV=SSC (Service Code), SID=12: Call Forwarding-Don’t Answer (for C.O./TIE): Entry. C I= N, SRV=SSC (Service Code), SID=13: Call Forwarding-Don’t Answer (for C.O./TIE): Cancel. CI = N, SRV=SSCA (Service Code Appendix), SIDA=86: Call Forwarding-All Calls (for Station): Entry. CI = N, SRV=SSCA (Service Code Appendix), SIDA=87: Call Forwarding-Busy Line (for Station): Entry. CI = N, SRV=SSCA (Service Code Appendix), SIDA=88: Call Forwarding-Don’t Answer (for Station): Entry. CI = N, SRV=SSCA (Service Code Appendix), SIDA=89: Call Forwarding-All Calls (for Station): Cancel. CI = N, SRV=SSCA (Service Code Appendix), SIDA=90: Call Forwarding-Busy Line (for Station): Cancel. CI = N, SRV=SSCA (Service Code Appendix), SIDA=91: Call Forwarding-Don’t Answer (for Station): Cancel. STEP 4:AKYD- Assign the following data to the feature keys of the D termwhen this service is provided from aDterm: Type:Function:CALL FORWARDING-BUSY LINE [1] Type:Function:CALL FORWARDING-ALL CALLS [2] Type:Function:CALL FORWARD-DON’T ANSWER [22] Type:Function:PAGE [55] STEP 5:ADSL- Assign the following soft keys: SN=1, FKY=1: Call Forwarding - Busy Line (FDB)
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 721 Split Call Forwarding S-99 Programming (cont’d) SN=1, FKY=2: Call Forwarding - All Calls (FDA) SN=1, FKY=22: Call Forwarding - Don’tAnswer(FDN) SN=1, FKY=55: Call Forwarding - One - Touch Changeover (PAGE) This command is used for assigning a function to each soft key. STEP 6:ASFC- Allows Call Forwarding-All Calls (SFI = 7), Call Forwarding-Busy Line (SFI = 9), or Call Forwarding-Don’t Answer (SFI = 8) to the SFC of the Station. STEP 7:ARTD- Assign route data to the route of the trunks which validates Call Forwarding - All Calls, Call Forwarding - Busy Line or Call Forwarding - Don’t Answer for an incoming call from an outside party. CDN 68:SCF = 1) STEP 8:ACFS- This feature can be set by this command. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note STEP 1:ARTDN- Assign route data to the route of the trunks which validates Call Forwarding - All Calls, Call Forwarding - Busy Line or Call Forwarding - Don’t Answer for an incoming call from an outside party. CDN 68:SCF = 1) Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IPX Feature Programming ManualPage 722NDA-24297, Issue 1 S-106 Slumber Time - Do Not Disturb S-106 Slumber Time - Do Not Disturb General Description This service allows a slumber time for up to four times per day on a Station group basis. During the slumber time, all stations in the group concerned are placed into Do Not Disturb mode, and incoming calls (Station/DID/DIT) will be routed to the Attendant or an announcement machine. Operating Procedure No manual operation is required. Service Conditions 1. The stations for which this feature is set are determined by the telephone number of the group preassigned by the MAINTENANCE ADMINISTRATION TERMINAL (MAT) and Slumber Time data, not by the Service Restriction Class. 2. This feature cannot be set for data terminals. 3. This feature cannot be set for Night stations. (NIGHT CONNECTION [N-1] [N-2] take precedence over SLUMBER TIME - DO NOT DISTURB.) 4. There can be up to seven Slumber Time Groups per system. There is no limitation to the number of stations that can be assigned to one group. 5. A maximum of four Slumber Time assignments can be made for one Slumber Time Group. When setting more than one assignment, assure that the Times do not overlap each other. Also, a transfer destination can be assigned on each Slumber Time Data basis. 6. A station cannot be assigned to more than one Slumber Time Group. 7. A Night Transfer Station cannot be assigned to a Slumber Time Group. 8. During Slumber Time, incoming calls (station/DID/DIT) are routed to an Attendant Console or announcement machine. When an Attendant Console is designated as the transfer destination, the transfer call is terminated to the ICPT key on the Attendant Console. When an announcement machine is designated as the transfer destination but is not assigned in data by AAED command, the caller receives a busy tone (BT). 9. An announcement machine with one channel can be connected to each station group. When connecting several station groups to an announcement machine, all groups must be assigned to the same single route and trunk. 10. Call transfer to a station in Slumber time mode after holding the call by CONSULTATION HOLD [C-17] is possible only when an Attendant Console is designated as the transfer destination. (The call is transferred to the Attendant Console.) If the announcement machine is designated as the transfer destination, the transfer call is routed to reorder tone (ROT) connection. 11. The caller is not always connected to the announcement from its beginning. 12. Call origination is available during Slumber Time. 13. Station group or time is changed, assigned, or cancelled by MAT command. 14. There is no external indication showing Slumber Time set. 15. Any of the following services take precedence over the Slumber Time service: CALL FORWARDING-ALL CALLS [C-5] CALL FORWARDING-BUSY LINE [C-2] STATION HUNTING [S-7, 9] UNIFORM CALL DISTRIBUTION [U-1]
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 723 Slumber Time - Do Not Disturb S-106 Service Conditions (cont’d) 16. CALL BACK [C-1] and CALL WAITING-ORIGINATING [C-31] can be set from a Slumber Time station. 17. Each of the following services is restricted to a Slumber Time station: CALL WAITING-ORIGINATING [C-31] CALL BACK [C-1] EXECUTIVE RIGHT-OF-WAY [E-1] 18. Each of the following terminals can access to a Slumber Time station during a Slumber Time. (Slumber Time Override Service): Attendant Console Station having the SFC that allows Slumber Time Override (ASFC SFI = 107) Trunk in the trunk route assigned to ARTD SLOV = 1 19. DAT card is used as the announcement machine. 20. To provide this service in the FCCS network, all the nodes in the network must be assigned the same group number. 21. Errors of time data are about + 1 minute. Programming STEP 1:ARTD- Assign the route class data route number of the announcement trunk.Note STEP 2:AT R K- Assign the trunk data of the announcement machine. Note STEP 3:MBTK- Cancel the make-busy of the announcement trunk assigned by ATRK. Note STEP 4:AAED- Assign the data of the announcement machine as shown below: Note EQP = 36: Announcement machine for Slumber Time Group 1 37: Announcement machine for Slumber Time Group 2 38: Announcement machine for Slumber Time Group 3 39: Announcement machine for Slumber Time Group 4 40: Announcement machine for Slumber Time Group 5 41: Announcement machine for Slumber Time Group 6 42: Announcement machine for Slumber Time Group 7 C= [x] R= [x] A= [x] M = 1: Multiple Connection RT = [x] When using a 1-channel announcement machine by more than one Slumber TK = [x] Time Group, assign the same data. C = Connection time: Disconnected in 30 second/connected until caller releases the station (= 0/1) R = RBT TRANSMISSION: RBT transmission/No RBT transmission (= 0/1) A = Call is answered directly/call is extended to an answering device. Note:The data is to be assigned only when announcement machine is designated as the transfer destination. STEP 5:ASLU1- Assign Slumber Time Group and Slumber Time Data. Assignment of Slumber Time Group TN = [x] Tenant Number STN = [x] Station Number G= [x] Slumber Time Group Number (1-7)
NEAX2400 IPX Feature Programming ManualPage 724NDA-24297, Issue 1 S-106 Slumber Time - Do Not Disturb Programming (cont’d) Assignment of Slumber Time Data ASLU2- G= [x] Slumber Time Group Number (1-7) CNT = [x] Count of Assigned Transfer Destination/Time Data TFR 1/2: Transfer to attendant/announcement machine FROM = [x] Slumber Time Start Time TO = [x] Slumber Time End Time Note Note: If the Slumber service is required 24 hours a day, enter the same time data in to both the“From Hour/From Minute”parameters and to“To Hour/To Minute”parameters. STEP 6:ASFC- Allow Slumber Time Override to the SFC of the station which performs Slumber Time Override. (SFI = 107, RES = 1) STEP 7:ARTD - Assign the following route class data to the route number of the trunk which performs Slumber Time Override. CDN 109:SLOV = 1 FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:The station to use the service is registered by Physical Station Number in ASLU1 command. STEP 2:The identical ASLU2 data should be programmed at all FCCS nodes. By assigning the data, this service is available for the incoming calls to be dialed telephone number. Assign as many data as assignedbyCNT
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 725 Serial Call - DtermS-127 S-127 Serial Call - Dterm General Description This feature allows the Dtermuser to set SERIAL CALL to the central office line/tie line call and extend the call to the desired station/trunk. When the communication with the desired party ends, the announcement instructing the caller to dial the next desired party number is sent out. The caller, by following the instructions, can be connected to a number of destinations without hanging up. Operating Procedure 1. The Dtermuser answers the incoming central office line/tie line call. 2. The caller requests SERIAL CALL, and the D termuser presses the SERIAL CALL key. 3. The caller tells the desired station/trunk number to the D termuser; the Dtermuser extends the call to the desired station/trunk using Consultation Hold. 4. When the conversation ends, the caller receives the announcement requesting the caller to dial the next telephone/trunk number. 5. The caller dials the desired station/trunk number. When the called party answers, communication begins. 6. When the conversation ends, the caller receives the announcement requesting the caller to dial the next telephone/trunk number. The caller may successively dial the desired telephone/trunk number. Note:For the Dtermequipped with a 24-digit LCD, the 16 digits on the left side of the LCD is used for the service set/cancel indication. The 8-digit space on the right side is blank. Service Conditions 1. Whether to activate this service can be determined on a system basis, but not on a tenant or incoming route basis. Therefore, it is not available to activate this service for each incoming route. 2. SERIAL CALL can be set only for the incoming central office line, tie line, and ISDN line. It cannot be set for the station or the outgoing trunk. 3. The station that can set/cancel SERIAL CALL is the D termwith the SERIAL CALL key. In case of the incoming call from a ringdown trunk, the call has to be transferred from the Attendant to the Dterm,orthe Dtermshould be previously designated as the Direct-In Termination station. 4. The D termmay set/cancel SERIAL CALL by pressing the SERIAL CALL key any time while engaged in a call with the incoming trunk party. (The LCD indicates set (SERIAL SET)/cancel (SERIAL CANCEL) for 5 seconds for every attempt, and the SERIAL CALL key lights red while SERIAL CALL is set.) However, the D termuser must not have any other calls when using this service (i.e. this service cannot be used together with CALL TRANSFER-ALL CALLS-Dterm[C-11D], CONSULTATION HOLD-ALL CALLS-Dterm[C-17D], CALL WAITING-TERMINATING [C-12], etc.). 5. The caller can call the station, central office line, tie line, or the Attendant successively by activating SERIAL CALL. 6. When the call terminates on the central office line/tie line in the multi-line and the called station answers, the SERIAL CALL key lights red. However, in case the D termuser answers by CALL PICKUP - GROUP [C-7]/CALL PICKUP - DIRECT [C-30], it does not light. 7. If SERIAL CALL is not set to the incoming trunk, the caller is not connected to the announcement when the conversation with the first party ends (after being put on Consultation Hold), but receives reorder tone. 8. This service is available to the incoming route where AUTOMATED ATTENDANT [A-82] or REMOTE ACCESS TO SYSTEM [R-2] are set. 9. When the registers are all busy when Serial Call is attempted, the caller receives reorder tone.
NEAX2400 IPX Feature Programming ManualPage 726NDA-24297, Issue 1 S-127 Serial Call - Dterm Service Conditions (cont’d) 10. Whether to send the announcement can be determined on a system basis. If the announcement is not sent, the caller receives dial tone. Both the first and the second announcement is connected in single connection, and the caller receives no tone until the announcement is sent. 11. When Serial Call is attempted, and the caller encounters all announcement trunks busy or when there is no announcement trunk, the caller receives dial tone. 12. The caller can dial the desired telephone/trunk number during the announcement. 13. This service is provided only when the caller uses the DTMF telephone. 14. The caller is connected to the announcement when the caller is engaged in a two party connection with the station, central office line, tie line, or the Attendant and then the station, central office line, tie line or the Attendant releases. 15. If the caller does not dial any number after the announcement, the caller receives no tone until the register prepause timer expires. 16. In case the register prepause timer expires after the announcement, whether to recall to the operator D term user or to release the call automatically can be selected on a system basis. 17. When recalling to the D term, whether to end or continue this setting can be selected by system data. However, in case the central office trunk works with Loop Start system (route data LSG=0), release cannot be detected; therefore, when recall to the D term, this setting is ended. If this setting is ended, the Dtermuser can press the SERIAL CALL key again and reset. 18. Recall to the D termselected at item 17 is activated with the following steps and ringing is according to the ringer pattern 5 ASYD System Data 3 Index 7. a.) In case the D termsetting SERIAL CALL is free, the destination is the set line and only the Dterm is called. If the set line is accommodated in the other Dtermmulti-line, the other Dtermbecomes busy status (lights in red) and CALL FORWARDING–ALL CALLS [C-5] and FORWARDING - DON’T ANSWER [C-3] is not available. When the set line is the my line of the D term,theLCD displays RECALL. (Ordinary transaction for recall to the Dtermuser) b.) In case the Dtermsetting SERIAL CALL is busy, another free line among the Dterms is selected by the same transaction as ordinary serial calling. Therefore, CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2] and STATION HUNTING - CIRCULAR [S- 7] are available, and the LCD on the D termwhich is selected as a Prime Line indicates RECALL. CALL FORWARDING - DON’T ANSWER [C-3] is not available. In case to end the setting is selected at item 18, the central office line/tie line is released. (reorder tone is sent out); in case to continue is selected, dialing of the next number is allowed. (Dial tone is sent out.) 19. Conditions for restriction are as follows: a.) When the dead number or the dead level is dialed (even if the dead number announcement data is assigned, the call is not connected to this announcement, but it is recognized as a redial call. If the second announcement data is assigned [AAED EQP = 35], this announcement has priority). b.) In case of inter digit timer timeout while the telephone number is dialed. c.) When the called station does not answer for 30 seconds (if CALL FORWARDING - DON’T ANSWER [C-3] is set, the call is forwarded). d.) When the called station is busy (if CALL FORWARDING - BUSY LINE [C-2] is set, the call is forwarded). e.) The connection is restricted: when the number where the connection with the central office line/tie line is restricted is dialed. when the access code dialing for trunk call origination is restricted. when the access code is dialed for trunk call origination, and inter digit timer expires before the call originating route is determined, resulting in restriction.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 727 Serial Call - DtermS-127 Service Conditions (cont’d) when the outgoing trunks are all busy (if Tandem Trunk Queuing service is set, the service is activated). 20. After the second announcement is sent out, whether to allow dialing of the next number or to release the call automatically can be selected on a system basis. 21. The announcement can be either 16, 32, or 60 seconds, depending on the key setting of the announcement trunk (PA-4DATA). The announcement trunk should always be connected in single connection. 22. When the caller attempts trunk call origination by this service and encounters restriction, the class change service via authorization code dialing is not available. 23. The following services are denied toward a line or trunk involved in Serial Call: CALL FORWARDING - ALL CALLS [C-5] CALL FORWARDING - BUSY LINE [C-2] CALL FORWARDING - DON’T ANSWER [C-3] CALL PICKUP - DIRECT [C-30] CALL PICKUP - GROUP [C-7] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] STATION HUNTING - CIRCULAR [S-7] STATION HUNTING - SECRETARIAL [S-8] STATION HUNTING - TERMINAL [S-9] 24. When the called station via Serial Call is busy, STEP CALL [S-13] is not available. 25. When the call is extended to a trunk, the call is charged to the incoming trunk (the caller). Programming STEP 1:ASYD- System data 1, index 007, bit 5 = 0/1: when dialing a vacant level, unused number, timeout, recall, or restricted connection, the caller will be (0) able to redial / (1) disconnected. System data 1, index 435, bit 0 = 0/1: Serial Call in service No/Yes. System data 1, index 435, bit 1 = 0/1: after pre-pause timer, recall/disconnect. System data 1, index 435, bit 2 = 0/1: when recalling, the service will end/continue. STEP 2:AKYD- FKY 84 = Serial Call. STEP 3:ADSL- Assign SCALL key; Assign SN=4 (Communication in Progress) and FKY=84 (Serial Call). This command is used for assigning a function to each soft key. STEP 4:AAED- EQP 34 (Auto Attendant first announcement) C = 0, R = 1, A = 1, M = 0. EQP 35 (Auto Attendant second announcement) C = 0, R = 1, A = 1, M = 0. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note STEP 1:AAEDN- EQP 34 (Auto Attendant first announcement) C = 0, R = 1, A = 1, M = 0. EQP 35 (Auto Attendant second announcement) C = 0, R = 1, A = 1, M = 0. Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.