NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 468NDA-24297, Issue 1 M-3 Miscellaneous Trunk Restriction M-3 Miscellaneous Trunk Restriction General Description This feature provides for certain stations and certain dial-repeating TIE trunks to be denied access to particular trunk groups, such as FX [F-2], WATS [W-1], CCSA [C-14], TIE LINE [T-3], Exchange Network, DICTATION [D-3] or PAGING [P-1]. Operating Procedure MISCELLANEOUS TRUNK RESTRICTION is accomplished via system data programming at the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. Service Conditions 1. Restricted call attempts can be either: a.) intercepted by the Attendant, b.) reorder tone can be initiated back to the originating user, c.) user can be connected to an announcement informing the user of the restricted call attempt, or d.) prompted for Authorization Code. 2. Station line access to a given miscellaneous trunk group is controlled by assigning a Route Restriction Class (RSC) to each line. There can be a maximum of 15 different RSCs (RSC1-15) per TENANT [T-12], each of which can be programmed to restrict an assigned station from none, one, or more than one miscellaneous trunk group. 3. If the users class of service allows outgoing route completion via the ATTENDANT CONSOLE [A-3], the user can dial“0”to reach the Attendant for completion of miscellaneous trunk calls. 4. The CALL TRANSFER - ALL CALLS [C-11] feature will operate as follows: a.) if the restricted station is the controller, this station cannot add a trunk from which this station is restricted. b.) if the restricted station line is not the controller, the controller cannot connect the restricted station line to a trunk from which the station is normally restricted. 5. Two outgoing trunk group restriction tables are provided per system. The Direct Dial Access table is indexed when a user dials the trunk group access code and the ATTENDANT CONSOLE [A-3] table is indexed on Attendant completed calls. The restriction options per RSC can differ per table, thus allowing Attendant completion of outgoing calls for restricted stations. 6. NIGHT SERVICE [N-1, 2]: Restrictions can be changed for a given station when the system is switched to the Night mode of operation. 7. CALL TRANSFER - ALL CALLS [C-11]: If a restricted user calls another station, the called station cannot use the CALL TRANSFER feature to connect the calling station to a trunk group to which the restricted station is denied dial access. If transfer is attempted, the controlling station is rung back. 8. TIE LINE ACCESS [T-3]: If the user accesses a TIE trunk at a distant PBX, access to outside exchanges can only be controlled by the distant PBX. Interactions If other services are being used [such as SMDR, toll restriction, and/or LCR (S)], refer to those feature descriptions, as other commands may be required that are not listed.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 469 Miscellaneous Trunk Restriction M-3 Programming STEP 1:ASYD- System Data 2, Index 1, Bits 4 & 5. Should a restricted station be routed to the Attendant Console or receive reorder tone? Reorder Tone: Bit 4 = 0, Bit 5 = 0. Attendant Console: Bit 4 = 1, Bit 5 = 0. STEP 2:ARSC- Follow the procedure for [M-2] MISCELLANEOUS TRUNK ACCESS [M-2]. By assigning the ARSC command, restrict RSCs from receiving certain routes. RRI 3: RES must be“2”if call restrictiontogotoATTCON.ThenassigntherestrictedRSCstostationsviatheASDTorASCL command. When assigning the ARRC command, restrict incoming TIE lines from accessing certain routes. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note STEP 1:ARSCN- Follow the procedure for [M-2] MISCELLANEOUS TRUNK ACCESS [M-2]. By assigning the ARSC command, restrict RSCs from receiving certain routes. RRI 3: RES must be“2”if call restriction to go to ATTCON. Then assign the restricted RSCs to stations via the ASDT or ASCL command. When assigning the ARRC command, restrict incoming TIE lines from accessing certain routes. Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IPX Feature Programming ManualPage 470NDA-24297, Issue 1 M-4 Multiple Console Operation M-4 Multiple Console Operation General Description This feature allows one or more ATTENDANT CONSOLEs [A-3] to operate within the same system. Operating Procedure No manual operation is required. Service Conditions 1. The maximum number of consoles per PIM is 4. 2. The maximum number of consoles allowable per system is: 1IMG: 16 4IMG/IPX-U: 60 3. Each incoming call is displayed on an ATTENDANT CONSOLE [A-3], whether idle or busy. If all Attendants are involved in processing calls when another Central Office call arrives, the CALL WAITING LAMP [C-13] will light on all ATTENDANT CONSOLE [A-3]. This is a switched loop Attendant operation. 4. If one of the ATTENDANT CONSOLE [A-3] enters the night mode, all calls addressed to the Attendant will be directed to the other ATTENDANT CONSOLE [A-3]. However, the ATTENDANT CONSOLE [A-3] that has entered the night mode must complete processing of all calls already connected to its loops. 5. A station can be connected to only one Attendant loop at a time. Any attempt at establishing multiple connections will result in reorder tone being sent to the Attendant. 6. INTER-POSITION TRANSFER [I-5] is used to transfer calls between ATTENDANT CONSOLE [A-3]. 7. Two methods of operation are available for placing the system (or tenant group) into the night mode: a.) All ATTCON Change System Day to Night: When all ATTENDANT CONSOLE [A-3] press the NITE key, the system (or associated TENANT [T-12]) enters the night mode. Night to Day: When one ATTENDANT CONSOLE [A-3] releases the NITE key, the system (or associated TENANT [T-12]) enters the day mode. b.) Primary ATTCON Change System Day to Night: When the designated primary ATTENDANT CONSOLE [A-3] presses the NITE key, the system (or associated TENANT [T-12]) enters the night mode. If an ATTENDANT CONSOLE [A-3] other than the primary console presses the NITE key, only that console enters the night mode. Night to Day: When the primary ATTENDANT CONSOLE [A-3] releases the NITE key, the system (or associated TENANT [T- 12]) enters the day mode. 8. The automatic distribution of Attendant seeking calls is not provided (see Call Queuing). Any ATTENDANT CONSOLE [A-3] assigned to the same tenant can answer a particular call; an exception is an INTER - POSITION TRANSFER [I-5] directed call. Interactions 1. See ATTENDANT CONSOLE[A-3]for information regarding a single Attendant Console and system features provided to the Attendant Consoles. The Attendant Console must first be provided. 2. For each tenant, only one type of Attendant Console system can be assigned, either normal or Primary Attendant Console system. 3. ASAT must be programmed for INTER-POSITION TRANSFER [I-5].
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 471 Multiple Console Operation M-4 Interactions (cont’d) 4. When more than one Attendant Console is installed, a Primary Attendant Console may be assigned (AMAT command). This Attendant Console will control the implementation of DAY/NIGHT CLASS OF SERVICE [D-15]. 5. If the Primary Attendant places the system into Night mode, the Night LED on the other consoles do not light. Programming STEP 1:ASYD- System Data 1, Index 9. Assign the number of Attendant Consoles in the system. This provides information to the ASAT command. System Data 2, Index 2, Bit 2. Is this a Primary ATTCON system? 0/1: No/Yes. (When Primary goes into Night, tenant goes into Night.) System Data 2, Index 2, Bit 3. Is this a normal ATTCON system? 0/1: No/Yes. (When all Attendant Consoles go into Night, tenant goes into Night.) STEP 2:AT R K- To assign the Attendant Console: LEN # = MG, and UNIT. The Line Group is always 20 and the Level is either 0 or 1. Assign as Route 901. Also assign a Service Feature Class (SFC 0) and a Route Restriction Class (RSC 0) to the Attendant Console. STEP 3:ASAT- Assign a specific Attendant Number to the Attendant Console. See INDIVIDUAL ATTENDANT ACCESS[I-6]. STEP 4:AMAT- Assign one of the Attendant Consoles to serve as the Primary Attendant Console. This service is assigned on a tenant basis. The Attendant Number will correspond to the Trunk number of that specific console. STEP 5:MBTK- Make Idle the Attendant Console trunk. STEP 6:AT N R- Allow tenant-to-tenant connection for Inter- and Intra-tenant basis. Assign Tenant Restriction Index (TRI) 1 for station-to-station calling; TRI 1 for Call Forwarding, TRI 3 for Call Forwarding set by the Attendant Console; TRI 4 for Incoming calls to the Attendant Console. STEP 7:ASFC- Allow SFC 0 to all needed features. STEP 8:ARSC- Allow RSC 0 access to all routes via RRI 0, 1, 2 and 3.
NEAX2400 IPX Feature Programming ManualPage 472NDA-24297, Issue 1 M-7 Music On Hold M-7 Music On Hold General Description This feature allows a party to hear music while in the CALL HOLD [C-6], CALL TRANSFER [C-10, 11], or ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] conditions. Operating Procedure No manual operation is required for this software controlled feature. Service Conditions 1. The system is capable of supplying two switch-selectable music channels. Music is generated by 3 synthesizers included in the package. 2. If another music source (tuner, tape-deck, etc.) is desired, it must be customer provided. 3. Only one music source can be provided per system. 4. The held call condition can be the result of: ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] CALL HOLD [C-10] CONSULTATION HOLD - ALL CALLS [C-17] SPLITTING [S-4] Attendant Hold 5. Only one music source, either customer-provided or internal, can be provided per system (system option). 6. ATTENDANT CONSOLE [A-3]: Attendant operations resulting in music to be provided to the calling party include the following: a.) The calling party or the remaining party (not talking with the Attendant) hears music, if the Attendant splits a call prior to completion or after answering an Attendant recall. b.) When incoming calls to the Attendant are answered and the Attendant presses the HOLD key, the held party hears music. c.) When the Attendant camps on a call to a busy station, the calling party is connected to music until the called party answers or the Attendant reenters the switched loop. 7. When a user in a two-party talking connection switch hook flashes, the second party is placed on hold and is connected to music. 8. When activating this feature via the FCCS network, when either the internal or the external source is used, it is recommended to set the source as the same MOH at each node for the node-to-node connection, since the node that controls MOH varies depending on the connection pattern. Interactions 1. Two types on MUSIC-ON-HOLD (MOH) exist; internal source MOH and external source MOH. 2. The input to the system is an 8-ohm output from the external music source. An 8-ohm music source is a typical input to an 8-ohm speaker. 3. An external MOH source is connected to the EMA circuit card with 16 PH EXALM CA cable. Programming ASYD- System Data 1, Index 64, Bit 7. Is MUSIC-ON-HOLD in service? 0/1: No/Yes.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 473 Meet-Me Paging - Attendant M-11 M-11 Meet-Me Paging - Attendant General Description This feature allows an Attendant to hold an incoming call, page the called party, and connect the two after the called party has answered the page. Operating Procedure Procedure 1 To page 1. Place the incoming call on hold by pressing the HOLD key. 2. The Attendant seizes an idle loop. 3. The Attendant dials the paging access code; receives continuous ringback tone for 1 second. 4. The Attendant pages the desired party. 5. The Attendant presses the RELEASE key. To answer 1. The paged party dials the PAGE answer code; receives ringback tone. 2. Ringing is heard at console. After the call is answered (on loop), the Attendant and paged party converse. 3. The Attendant presses the loop of the held outside call. 4. The Attendant presses the RELEASE key to connect both parties. Procedure 2 To page 1. The Attendant answers incoming call. 2. The Attendant dials the paging access code; receives 1 second of ringback tone. 3. The Attendant pages the desired party. 4. The Attendant presses the RELEASE key. To answer 1. Paged party dials the PAGE answer code and is directly connected to the holding party. OR 2. Paged party dials the PAGE answer code and the individual Attendant number and receives ringback tone. The Attendant and the paged party converse. The Attendant presses the loop key of the held outside call. The Attendant presses RELEASE key to connect both parties. Service Conditions 1. If operating Procedure 2 is used, a maximum of six (6) routes can be provided with paging trunks. 2. If Procedure 1 is used, the limitation of routes is based on the number of COT cards equipped. 3. Paging equipment is customer provided. 4. One paging trunk (COT) will be assigned to each route. 5. If Procedure 2 is used, only one held call waiting for a paged party can be held at a time at the console. 6. Paging access and answer codes are assigned to correspond with each route. 7. The maximum number of digits that can be used as a PAGE access and/or answer code is 3. 8. The type of Paging service provided on a system basis is programmed via the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18] into the system data base.
NEAX2400 IPX Feature Programming ManualPage 474NDA-24297, Issue 1 M-11 Meet-Me Paging - Attendant Service Conditions (cont’d) 9. A Page waiting to be answered is automatically cancelled after a predetermined programmed duration. See VARIABLE TIMING PARAMETERS[V-1]for selectable timing choices. 10. Loop signaling is the recommended signaling type. a.) Both MEET-ME PAGING and PAGING ACCESS [P-1] (loudspeaker - basic) can be provided in thesamesystem. b.) A separate access code for MEET-ME PAGING and PAGING ACCESS [P-1] is required for the same paging zone. c.) A paging answer code is required for each MEET-ME PAGING zone. d.) The maximum number of answer back ports is limited to the number of paging zones (20 maximum). These answerback ports are used for RADIO PAGING [R-16] service also. e.) ALL ZONE PAGING [A-53] cannot be used with MEET-ME PAGING. f.) Paging over the loudspeaker system is limited to paging from a station, an ATTENDANT CONSOLE [A-3] or a TIE trunk. Callers on outside CO trunks must make arrangements with an Attendant or a user to have paging performed. g.) Direct access (key) to paging from the ATTENDANT CONSOLE [A-3] is not available. h.) The Attendant cannot dial the paging answer codes. 11. CALL TRANSFER - ALL CALLS [C-11]: A user can flash and place a second party on hold, hear special dial tone, and dial the paging access code. The Paging Transfer (and use of loudspeaker paging system with a party on hold) is allowed, unless denied by the Class of Service of the users line. 12. Central Office trunks are used as interface circuits to the Paging equipment. 13. BUSY VERIFICATION [B-3]: Busy Verification is denied on a station line that is connected to paging equipment. Attempts to busy-verify a station line will result in the Attendant hearing reorder tone. 14. ATTENDANT-CONTROLLED CONFERENCE [A-2]: When a conference call is established, an Attendant cannot connect the conference connection to paging loudspeakers. 15. CALL WAITING [C-12, 31]: A call is not allowed to wait on a line that has accessed loudspeaker paging (making a page). The user hears reorder tone. 16. EXECUTIVE RIGHT-OF-WAY [E-1] is denied to a station line connected to loudspeaker paging. The user receives reorder tone. 17. ATTENDANT CAMP-ON [A-1] is not allowed on a line that has accessed loudspeaker paging. The user receives reorder tone. 18. THREE-WAY CALLING [T-2] is not allowed after the paged party has been connected to the originating station. 19. Delayed or non-Delayed operation are the two methods for answer back, either can be selected. a.) Delayed Operation: The paging party goes on-hook to wait for the paged party to answer back. b.) Non Delayed Operation: The paging party remains off-hook to wait for the paged party to answer back. 20. The paging trunk remains in a busy state, while the paging party remains unanswered (e.g., the paging answer code has not been dialed). The paging answer back state will be cancelled after a programmable time-out period, if the answer code is not dialed within the prescribed interval, releasing the paging trunk and the paging party as well, if still in the off-hook mode.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 475 Meet-Me Paging - Attendant M-11 Interactions 1. MEET-ME PAGING and PAGING ACCESS [P-1] can be provided simultaneously in the same system. ARTD, CDN 6:TCL must be assigned as data“8”for MEET-ME PAGE, while PAGING ACCESS routes maybeassignedasdata“11”, General Page, or as data“1”, DDD. Separate access codes for each feature is required. MEET-ME PAGING answer and cancel codes are required for each MEET-ME PAGING zone. 2. MEET-ME PAGING is limited to stations and Attendant Consoles. CO trunks, TIE LINE ACCESS [T-6] or REMOTE ACCESS TO PBX SYSTEM [R-2] calls must have the Attendant or user perform the Paging operation. 3. The Attendant Console cannot dial the MEET-ME PAGING answer codes. 4. BUSY VERIFICATION [B-3] and EXECUTIVE OVERRIDE [E-1]: These features will be denied for a connection, including the Paging route. 5. DELAY OPERATION: The Attendant Console is connected to party B. a.) The Attendant dials the MEET-ME PAGE route access code. When connected to the Page trunk, the Attendant requests Station C to dial the MEET-ME PAGE answer code. The Attendant presses RELEASE key. When Station C dials the answer code, Party B is connected to Station C. OR b.) The Attendant presses the HOLD key, then seizes an idle loop and dials the MEET-ME PAGE route access code. After the paging, the Attendant presses the RELEASE key. When Station C dials the answer code, Station C terminates to an idle loop key on the Attendant Console. The Attendant answers and places this call on hold, then sequentially presses the two held loop keys. This connects the Attendant to the party connected to the first pressed loop key. The Attendant can either press the TALK key, creating a THREE-WAY CALLING [T-2] connection, or press the RELEASE key, allowing Party B and Station C to be connected. If Station C does not call the MEET-ME PAGE answer code within 30 seconds, Party B rings back to the Attendant Console. Normal operating indications are applied. 6. Stations and Attendant Consoles allowed Priority Page, SFI = 57, will barge into the Paging route, except when the Attendant Console is paging. An access code to Priority Page must be assigned in ASPA, SRV = SSC (Service Code), SID 40, and assigned for a Connection Index of Normal (N). 7. To answer the MEET-ME PAGE while connected to another party, CALL HOLD [C-6] must be used. THREE-WAY CALLING [T-2] is not allowed. Programming STEP 1:ASYD- System Data 1, Index 73, Bits 0 & 1. For MEET-ME PAGE, assign non-Delay service, Bit 0 = 1, Bit 1 = 0. For MEET-ME PAGE, assign Delay service, Bit 0 = 0, Bit 1 = 1. For MEET-ME PAGE, assign Delay service with CALL TRANSFER, Bit 0 = 1, Bit 1 = 1. See PAGING TRANSFER[P-10]. System Data 1, Index 73, Bit 3. Are PAGE cancel codes provided for each route? 0/1: Per route/ Common to all routes. System Data 1, Index 73, Bit 7. Attendant Console operation, 0/1: Connect two parties directly when paged party dials PAGE answer code/Paged party terminates on an idle Attendant Console loop key, then the Attendant presses both loop keys to connect the two parties. SYS1, Index 74, Bits 0-3. Assign the cancel timer for unanswered page. Assign data 00H for 30 seconds. (0-F + 1) x 30 = Cancel Timer.
NEAX2400 IPX Feature Programming ManualPage 476NDA-24297, Issue 1 M-11 Meet-Me Paging - Attendant Programming (cont’d) STEP 2:ARTD- Assign the Paging route as shown below: RT: 1 1-OSGS :2 2-ONSG :3 5-TF :1 6-TCL :8 7-L/T :1 8-RLP :2 15-LSG :0/1 STEP 3:AT R K- Assign the LENs, Paging Trunk Route Number, Trunk Number, and Tenant Number. STEP 4:MBTK- Assign the Make Idle status to the Paging trunks. STEP 5:ANPD- Reserve levels for trunk access and for PAGE answer and cancel codes. Assign the trunk access level Connection Indexes, CI = N, H; Normal (N) and Hooking (H). Number of Necessary Digits is usually 1 or 2. Busy Lamp Field is not activated. If the PAGE answer and cancel codes reside in a level reserved for features, then assign according to a predetermined numbering plan. If the PAGE answer and cancel codes reside in a separate level, then assign a Connection Index (CI) of Normal (N) only. The Number of Necessary Digits is usually two, and the Busy Lamp Field is off. STEP 6:ASPA- For the Page trunk access code, assign the access code in the level as assigned in ANPD above. Type of Service, SRV = OGC (Outgoing Call) for Outgoing trunks, Assign for Connection Indexes (CI) of Normal (N) and Hooking (H). For the Page Route answer and cancel codes, assign the access code in the level assigned in ANPD. Type of Service, SRV = PAGA (Paging Answer) and SRV = PAGC (Multiple Announcement Service). Assign the proper route number that is associated with this code. Assign a Connection Index of Normal (N). STEP 7:ARSC- Allow access to the paging route to the RSC of the Attendant Console in Route Restriction Indexes (RRI) 2 & 3. To the RSC of the responding station, allow access to the incoming trunk in RRI 0&1. STEP 8:ASFC- Assign a Service Feature Class (SFC) that allows SFI 38, MEET-ME PAGE to the stations that will answer a MEET-ME PAGE. STEP 9:ARRC- Allow trunk-to-trunk connection between the Paging route and the incoming/outgoing route. Assign for ARI-A-RES, via the Attendant Console. The incoming/outgoing route would be the party being held at a station or Attendant Console wishing to speak to the party for whom the MEET-ME PAGE is intended.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 477 Maintenance Printout M-15 M-15 Maintenance Printout General Description The NEAX2400 IPX can provide a hard copy of maintenance and system management data via the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18] printer. Operating Procedure Refer to the NEAX2400 IPX Office Data Specification. Service Conditions The following hard copy reports can be obtained 1. History printout for command execution: When the command is executed, the following information will be printed Office Name Command Name Date and time of execution of the specific command. Parameter date and other information typed in by MAT [M-18] operator. Date and time of command completion. 2. System Message printout: The system message will be printed automatically, and/or when the command is executed. 3. Traffic and Peg count printout: The traffic and peg count will be printed automatically by request from the MAT [M-18]. 4. Office Data printout: The office data lists can be printed to include telephone number list, trunk data list, and access code data list. Interactions 1. All other printouts are automatically printed in conjunction with the operation of the MAT or in requesting Traffic Data. See MAINTENANCE ADMINISTRATION TERMINAL[M-18]. 2. The MAINTENANCE PRINTOUT as described will be assigned to Port 1. 3. If Port 1 is used for MAINTENANCE PRINTOUT, another port must be used for REMOTE MAINTENANCE [R-7]. 4. For Automatic MAINTENANCE PRINTOUT via the MAT, assign the MAT port in System Data 1, Index 116 as data 42H. Assign the destination of System Messages in Index 39 as Port 0. Index 86, Bits 4 & 7 assigned as data“1”. 5. Indexes 116 - 123, which were used for IOC port attribute data assignment, are assigned in the AIOC command. Programming STEP 1:ASYD- System Data 1, Index 38, Bits 0-7. Each Bit represents a corresponding I/O port. Designate by programming which port will accommodate a printer. Port 0, Bit 0 is always an MAT. System Data 1, Index 39, Bits 1-7. Each Bit represents a corresponding I/O port. Designate the destination of System Messages by programming which port will receive the Maintenance Printout. Port 0, Bit 0 is always a MAT.