NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 548NDA-24297, Issue 1 N-17 Night Connection Outside - System N-17 Night Connection Outside - System General Description This is a night transfer service on a system basis, enabling a ring-down or LDN call to be transferred to a preselected station outside the NEAX2400 IPX when night mode has been set. Operating Procedure 1. The Attendant sets night mode. (Night Key, PB, Handset Extraction, MB). 2. A ring-down or LDN call terminates from a trunk. 3. The call is transferred to the outside party in accordance with NIGHT CONNECTION OUTSIDE system data. Service Conditions 1. The priority of this service is higher than TRUNK ANSWER FROM ANY STATION (TAS) [T-8] service but lower than DIRECT-IN TERMINATION (DIT) [D-7] and NIGHT CONNECTION - FIXED [N-1] services. Thus, if DIT [D-7] and NIGHT CONNECTION - FIXED [N-1] are set, this service is not activated. 2. If the terminating side is a ring-down trunk, a release signal cannot be received after communication is established. Therefore, the trunk to which the call is transferred must be capable of sending back a release signal. 3. Tandem restriction is applied to this feature. 4. This service cannot be used in combination with CONSECUTIVE SPEED CALLING [C-62] service. 5. The call transfer destination can be fixed on a per-tenant basis. Programming STEP 1:ASYD- System Data 1, Index 77, Bit 0, DAY/NIGHT mode Changeover via handset jack 0/1: Not Required/Required. STEP 2:ALDN- Assign LDN, allow night transfer, assign TYPE = 3, and the ADC number assigned in ASPD. STEP 3:ASPD- Assign abbreviated digit code (ADC) and access code to the dialed (000-999). This step is required only if the access code and outside number are greater than eight digits. STEP 4:ACFO- Assign call forwarding data, CF = 4: Night Connection, and the ADC assigned in ASPD. STEP 5:ARRC- Allowing incoming route to outgoing route. Use Alternative Route Index (ARI-D-RES) for Direct Connection. Three possible restrictions (RES) may be assigned: data“0”= connection is restricted; data“1”= connection is allowed; or data“2”= toll restriction is required. For NIGHT CONNECTION-OUTSIDE-SYSTEM, toll restriction is not required. STEP 6:ACFR- Assign Transfer Service Feature Index (TSFI) = 2: Direct In Termination Night Only, to be allowed CCI: 1 (LDN). This allows LDN to go to Night transfer destination. Assign TSFI: 5 (TAS) to be allowed CCI: 1 (LDN). This allows LDN to go to TRUNK ANSWER ANY STATION (TAS). FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 549 Name Display - System N-28 N-28 Name Display - System General Description This feature allows a Dtermwith LCD display to indicate the user information corresponding to the calling telephone number while engaged in STATION-TO-STATION CALLING [S-11]. Operating Procedure 1. When originating a station-to-station call: Note:The user information on the LCD flashes until the call is answered. 2. When a station call has been transferred to another station by CALL FORWARDING - ALL CALLS [C- 5]/ BUSY LINE [C-2]/DONT ANSWER [C-3]:TOM JONES XXXX 16-digit display LCD display of the calling station User information corresponding to the called telephone numberCalled telephone number MARY HARRIS XXXX LCD display of the called station User information corresponding to the calling telephone numberCalling telephone number 8-digit display LCD display of the calling stationUser information of called station (Time Display)TOM J. (Time Display) MARY H. LCD display of the called stationUser information of calling station TOM JONES FORWARD XXXX YYYYType of service Transferring telephone number Destination telephone number 16-digit display LCD display of the calling station
NEAX2400 IPX Feature Programming ManualPage 550NDA-24297, Issue 1 N-28 Name Display - System Operating Procedure (cont’d) Note:The user information on the LCD flashes until the call is answered. 3. When both the calling/called station are released from a station-to-station call, the LCD of the calling/ called station displays: Service Conditions 1. This service is available when either of the calling/called station is a Dterm, with an LCD display. 2. By this service, ASCII character data can be displayed. 3. User information corresponding to the telephone number that can be displayed on the LCD is a maximum of 16 digits. The information displayed may consist of upper case letters, numeric characters, and most keyboard symbols. 4. This service and Name Display service by Open Application Interface (OAI) cannot be activated concurrently. 5. 8-digit display or 16-digit display is selectable by system data, but cannot be used concurrently. 6. 16-digit display: a.) 16-digit display is available only in case of station (My Line only) -to-station (My Line only) calls between D terms with 2-line LCD display.MARY HARRIS FORWARD XXXX ZZZZType of service Transferring telephone number Calling telephone number LCD display of the destination station (Time Display) FORWARD XXXX TOM J.Type of service Transferring telephone number User info. of destination station 8-digit display LCD display of the calling station (Time Display) FORWARD XXXX MARY HARRISType of service Transferring telephone number User info. of calling station LCD display of the destination station (Time Display)
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 551 On-line Maintenance O-1 O-1 On-line Maintenance General Description This service feature permits maintenance routines to be performed on the NEAX2400 IPX without affecting normal system operation. Operating Procedure Refer to the NEAX2400 IPX Office Data Specification. Service Conditions 1. The following maintenance functions may be performed while the system is ON-LINE: a.) Generic Program and Operating Memory testing b.) Fault Contents Display and Diagnosis c.) System/Office Data Entry and Change d.) REMOTE MAINTENANCE [R-7] e.) Traffic Measurement f.) Testing facilities of outside trunks is provided as an option g.) PEG COUNT [P-7] display 2. I/O port“0”is fixed at 4800 bps. Interactions 1. MAINTENANCE ADMINISTRATION TERMINALS [M-18] must first be provided. 2. Verify all cable connections. Programming STEP 1:AT C C- Assign the communication speed of the MAT at 4800 bps. STEP 2:AIOC- Assign function and attribute data of the IOC ports. FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IPX Feature Programming ManualPage 552NDA-24297, Issue 1 O-2 Outgoing Trunk Queuing O-2 Outgoing Trunk Queuing General Description This feature allows a user to dial a specified access code and enter a first-in, first-out queue, when encountering a trunk busy signal. As soon as an OUTGOING TRUNK becomes available, stations in the queue will be called back on a first-come, first-served basis. Operating Procedure When LEAST COST ROUTING - 3/6-DIGIT [L-5] is not provided 1. Dial the trunk access code and receive busy tone. 2. Press the switch hook and receive special dial tone. 3. Dial the OUTGOING TRUNK QUEUING (OGQ)access code and receive service set tone. 4. Replace the handset. When LEAST COST ROUTING - 3/6-DIGIT [L-5] is provided 1. Dial the trunk access code and receive PBX dial tone. 2. Dial the desired number and receive busy tone. 3. Press the switch hook and receive special dial tone. 4. Dial the OGQ access code and receive service set tone. 5. Replace the handset. Service Conditions 1. After an OUTGOING TRUNK becomes available, the users station will ring for 30 seconds. If not answered within that time, the station will automatically be dropped from the queue. 2. When this feature is used in conjunction with SPEED CALLING - SYSTEM [S-3], or LEAST COST ROUTING [L-5], where a sender is involved, the sender will automatically dial out the called subscriber number when the handset is lifted. 3. If the user wishes to remove himself from the queue prior to being rung, the specified cancellation code must be dialed. 4. Individual stations may only initiate one outgoing trunk queue at a time. Subsequent attempts will result in a reorder tone. 5. Stations may be restricted from using this feature in CLASS OF SERVICE - INDIVIDUAL [C-15]. 6. This feature is not available for an ATTENDANT CONSOLE [A-3]. 7. The maximum number of simultaneous OGQs per system: 1IMG: 64calls 4 IMG/IPX-U: 256 calls The queue slots are used commonly by OFF-HOOK QUEUING [O-7], INTER-OFFICE OFF-HOOK QUEUING [I-11], and OGQ [O-2, 2D, 16]. 8. CALL PICKUP - GROUP [C-7] cannot be used to answer a call directed to another station using OGQ. 9. OGQ is common to all Central Office-type trunk groups (COT, TIE, FX, WATS, etc.) in the system. 10. OGQ call back will return to the originating station, not the CALL FORWARDING [C-2, 3, 5] terminating station. 11. OGQ is denied to a station line when the CALL BACK [C-1] or CALL HOLD [C-6] feature is already activated. 12. The Attendant cannot CAMP-ON [A-1] a call to a station that has activated OGQ.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 553 Outgoing Trunk Queuing O-2 Service Conditions (cont’d) 13. If a user goes on-hook within 6-8 seconds after encountering all trunks busy, OUTGOING TRUNK QUEUING can be set automatically to the station. 14. The station is set for OGQ for a minimum of 30 seconds to one hour, maximum. This time is adjustable through the system data. After this time, OGQ will be cancelled automatically. 15. ACCOUNT CODE [A-18] and FORCED ACCOUNT CODE [F-7] information can be recorded on SMDR [S-10], when used in conjunction with OGQ. 16. This feature can be activated when using a trunk in the remote node via FCCS link. 17. The maximum number of the OGQs stations is 1,024 within the FCCS network (NCN can manage a maximum of 1,024 calls). 18. OGQ data is transmitted to and stored in the Network Control Node (NCN). Therefore, all the OGQ data will be cleared by the system initialization of the NCN. 19. When the access to the NCN is impossible (system down or cable disconnection or any trouble has happened), the user cannot set or cancel OGQ data. (After dialing the access code or pressing the feature keys for set/cancel OGQ, the user hears the reorder tone.) 20. When the trunk becomes idle status after the NCN is recovered, the call in the queue will be called back, if data has not been cleared. If data has been cleared, the call is cancelled automatically. Interactions 1. Dial pad operation for Dtermsets may be used. A FLASH BUTTON [F-3D] must be programmed to a programmable line/feature key. 2. OGQ-AUTOMATIC may operate with either same or separate access codes. If the Automatic option is chosen, service set tone will be sent when encountering an all trunks busy situation. No dial pad operation will be required. 3. When testing OGQ, at least one trunk of the trunk group being tested must be engaged in a station-to-trunk or trunk-to-trunk connection. Use of the MB key only on the trunk circuit card will not allow OGQ to test and operate properly. Node A Node BFCCS linkBusy Busy Busy Example: Node A and Node B are in a FCCS network. Although a station belonging to Node A tried to call outside using a trunk belonging to Node B, all the trunks are busy. The call can be in the queue using this feature. TK TKTK
NEAX2400 IPX Feature Programming ManualPage 554NDA-24297, Issue 1 O-2 Outgoing Trunk Queuing Programming STEP 1:ASYD- System Data 1, Index 68, Bit 3. Enables automatic cancel timer, as set in System Data 1, Index 159. 0/1: -/Enable. System Data 1, Index 159. OGQ release timer. Standard data of 00H for 30 minutes may be assigned. (RAM data of 3C [Hex] provides for 30 minutes). System Data 2, Index 4, Bit 0. Should the access code for CALL BACK and OGQ be the same? 0/1: No/Yes. Usually assign data“1”. Assign on a per-tenant basis. System Data 2, Index 4, Bit 1. Enable Automatic OGQ? 0/1: No/Yes. Assign on a per-tenant basis. Automatic operation eliminates the need to access via dial pad. System Data 2, Index 4, Bit 2. Enable OFF-HOOK OGQ for the Attendant Console? 0/1: No/Yes. Assign on a per-tenant basis. (See OUT GOING TRUNK QUEUING-ATTENDANT[O-16].) System Data 1, Index 139, timer for the recall ringing. STEP 2:ANPD- Reserve a number level for service feature access and cancel. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA- If System Data 2, Index 4, Bit 0 is assigned for separate access codes, assign an access code to OGQ, SRV = SSC (Service Code), SID = 19, and to OGQ cancel, SRV = SSC (Service Code), SID = 20. Assign SID = 19 for a Connection Index of Busy (B) and SID = 20 for a Connection Index of Normal (N). If the access codes are the same, either the access codes for OGQ or the access codes for CALL BACK may be assigned. STEP 4:ASFC- If access codes are separate, assign a Service Feature Class that allows SFI 1 to stations that will have OGQ. If access codes are the same, assign an SFC that allows SRI 1, SFI 1 and SFI 2 to the station. STEP 5:ARTD- Routes to be used for OGQ must be flagged in CDN 9:TQ, Trunk Queuing Service. Always allow queuing to Route 31, the LCR (S) flag route. STEP 6:AKYD-D term- set the following data to assign CALL BACK Key. Type:Function:CALL BACK [5]. STEP 7:ADSL- SN=6 (Trunk is Busy) and FKY=5 (Call Back; CB). This command is used for assigning the function to each soft key. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note 1 STEP 1:ASYDN- These data must be assigned to the NCN. System Data 1, Index 41: Designate the Trunk Queuing Override Timer Index 68, b3: Enables automatic cancel timer 0/1: -/Automatic cancel timer is Available Index 159: Designate Automatic Cancel Timer STEP 2:ASPAN- These data must be assigned to the NCN. TN: Tenant Number ACC: Access number CI: B = Busy (for Entry), N = Normal (for Cancel) SRV: SSC SID: 19 = OG Queuing-Entry
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 555 Outgoing Trunk Queuing O-2 FCCS Programming (cont’d) CI: N = Normal SID: 20 = OG Queuing-Cancel STEP 3:ANPDN- These data must be assigned to the NCN. TN: Tenant 1st DC: 1st Digit CI: Normal (N), Hooking (H) and Busy (B) NND: Number of Necessary Digits BLF: Busy Lamp Field STEP 4:ARTDN- These data must be assigned to the NCN. LGRT: Logical Route Number Assign CDN 9:TQ, Trunk Queuing Service = 1 Note 1:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2:The current data should also be set in addition the above-mentioned command. The command to be set to the node that accommodates the trunk: ARTD The command to be set to all the nodes: ASFC, AKYD
NEAX2400 IPX Feature Programming ManualPage 556NDA-24297, Issue 1 O-2D Outgoing Trunk Queuing - Dterm O-2D Outgoing Trunk Queuing - Dterm General Description This service allows a Dtermuser, upon encountering a trunk busy signal, to enter a first-in, first-out queue. Operating Procedure Without LEAST COST ROUTING - 3/6-DIGIT [L-5] 1. Dial the trunk access code; receive busy tone. 2. Press the CALL BACK key, receive service set tone. The LCD displays: 3. Replace the handset. 4. When the trunk becomes idle, the station will be rung. With LEAST COST ROUTING - 3/6-DIGIT [L-5] 1. Dial the trunk access code; receive PBX dial tone. 2. Dial the desired number; receive busy tone. The LCD displays: Called Party 3. Press the CALL BACK key; receive service set tone. The LCD displays: 4. Replace the handset. 5. When the trunk becomes idle, the station will be rung. Once connected to the trunk, the system automatically redials the number. Service Conditions 1. When an OUTGOING TRUNK becomes available, the users station will ring for 30 seconds. If the user does not answer within that time, the station will be automatically dropped from queue. 2. When this feature is used in conjunction with SPEED CALLING [S-3, 21, 23], or LEAST COST ROUTING - 3/6-DIGIT [L-5] where a sender is involved, the sender will automatically dial out the called number when the handset is lifted. 3. To cancel the OUTGOING TRUNK QUEUING from a D term, go off-hook and press CALL BACK key. The LCD displays: The user will hear service set tone.OG-Q SET (Time Display) BUSY (Time Display)XXXXXX OG-Q SET (Time Display) OGQ CANCEL (Time Display)
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 557 Outgoing Trunk Queuing - DtermO-2D Service Conditions (cont’d) 4. Individual stations may only initiate one OUTGOING TRUNK QUEUE - Dtermat a time. Subsequent attempts will produce a reorder tone. 5. Stations may be restricted from use of this feature via CLASS OF SERVICE - INDIVIDUAL [C-15]. 6. The station is put in queuing condition for a maximum of 30 seconds to one hour (adjustable through system data). After this timing, OG queuing will be cancelled automatically. 7. The maximum number of simultaneous OGQs per system: 1IMG: 64calls 4 IMG/IPX-U: 256 calls 8. CALL PICKUP [C-7] cannot be used to answer a call directed to another station using the OUTGOING TRUNK QUEUING - D termfeature. 9. OUTGOING TRUNK QUEUE - D termis common to all trunk groups (COT, TIE, FX, WATS, etc.) in the system. 10. OUTGOING TRUNK QUEUING - D termand CALL BACK [C-1] are mutually exclusive. 11. OUTGOING TRUNK QUEUING - D termis denied to a station if the CALL BACK [C-1] or CALL HOLD [C-6] feature is already activated. 12. The Attendant cannot CAMP-ON [A-1] a call to a station that has activated this feature. 13. ACCOUNT CODE [A-18] and FORCED ACCOUNT CODE [F-7] information can be recorded on SMDR [S-10] when used in conjunction with OUTGOING TRUNK QUEUING - D term. 14. OUTGOING TRUNK QUEUING - D termis only available from the MY- Line of a Dterm. 15. This feature can also be activated when using a trunk in the remote node via FCCS link. 16. The maximum number for the OGQ station is 1,024 within the FCCS network (NCN can manage a maximum of 1,024 calls). 17. OGQ data is transmitted to and stored in the Network Control Node (NCN). Therefore, all the OGQ data will be cleared by the system initialization of the NCN. 18. When the access to the NCN is impossible (system down, cable disconnection or trouble has occurred), the user cannot set or cancel OGQ data. (After dialing the access code or pressing the feature keys for set/ cancel OGQ, the user hears the reorder tone.) 19. When the trunk becomes idle status after the NCN is recovered, the call in the queue will be called back, if data has not been cleared. If data has been cleared, the call is cancelled automatically. Node A Node BFCCS linkBusy Busy Busy Example: Node A and Node B are in an FCCS network. Although a station belonging to Node A tried to call outside using a trunk belonging to Node B, all the trunks are busy. The call can be in the queue using this feature. TK TKTK