NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 358NDA-24297, Issue 1 F-6 Faulty Trunk Report F-6 Faulty Trunk Report General Description This feature allows a station to report a noisy or faulty trunk number by dialing a special access code before hanging up. The FAULTY TRUNK REPORT consists of a trunk number, telephone number, associated time division switch and reported time. This information is displayed at the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18] and/or system printer. Operating Procedure To enter 1. Switch hook flash before disconnecting; receive special dial tone. 2. Dial the FAULTY TRUNK REPORT access code; receive service set tone. 3. The MAT records the FAULTY TRUNK REPORT and returns the line to the original connection. Service Conditions 1. This feature may be accessed during any station-to-station or station-to-trunk connection. 2. The following information will appear on a station-to-station FAULTY TRUNK REPORT: a.) station at which the operation was performed b.) called telephone number c.) time division switch d.) time and date. 3. The following information will appear on a station-to-trunk FAULTY TRUNK REPORT: a.) station at which the operation was performed b.) route number and trunk number c.) time division switch d.) time and date. 4. Stations are assigned this feature according to CLASS OF SERVICE - INDIVIDUAL [C-15] programming in system data. 5. When this feature is activated, a supervisory alarm (SUP) will appear on the system. Interactions 1. When this feature is activated, System Message [6-H] Faulty Trunk is generated. This message is sent to the MAT or fault printer. 2. FAULTY TRUNK REPORT data is displayed/printed in the hexadecimal numbering system. 3. The FAULTY TRUNK REPORT is displayed/printed periodically or can be obtained directly with the DFTD, Display of System Message command. Programming STEP 1:ANPD- Reserve a number level for feature access. Assign Connection Indexes, CI = N, H, B; Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPA- Assign an access code to FAULTY TRUNK REPORT, SRV = SSC (Service Code), SID = 46 and a Connection Status of Hooking (H), CI = H. STEP 3:ASFC- Assign to the stations allowed FAULTY TRUNK REPORT a Service Feature Class that allows SFI 46.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 359 Forced Account Code F-7 F-7 Forced Account Code General Description This feature is a variation of the ACCOUNT CODE [A-18] feature, which makes it mandatory to enter an ACCOUNT CODE (up to 10 digits) for all outgoing calls. The account code must be dialed before dialing the outgoing number. Calls are processed only when the dialed account code is valid. The FORCED ACCOUNT CODE can be masked on the D termdisplay if necessary using the AUTHORIZATION CODE DISPLAY ELIMINATION [A-99]. Operating Procedure When dialing an outgoing call 1. Lift the handset; receive dial tone. 2. Enter the access code; receive service set tone. 3. Enter the FORCED ACCOUNT CODE (up to 10 digits); receive dial tone. 4. Dial the desired number. Note:The access code for FORCED ACCOUNT CODE will be a maximum of 3 digits. Service Conditions 1. The maximum number of digits per ACCOUNT CODE [A-18] is ten. 2. If both FORCED ACCOUNT CODE and AUTHORIZATION CODE [A-20] are provided in the system, the maximum number of codes are 20,000. Note Note: Capacity depends on system configuration. These specifications are based on the digits being assigned as follows: 1st digit: A (when A equals a unique digit from 0 - 9) 2nd digit: B - C (when b, c equal any two unique digits from 0 - 9) 3rd digit: D-E (when d, e equal any two unique digits from 0 - 9) 4th digit: F-G-H (when f, g, h equal any three unique digits from 0 - 9) 5th - 8th digits: Any combination 0 - 9 9th & 10th digits: Assigned using the checksum. These are for validation purposes only. Note:See ETI: 082 for details on AUTHORIZATION CODE/FORCED ACCOUNT CODE [F-7] assignment. 3. AUTHORIZATION CODE [A-20] and FORCED ACCOUNT CODE cannot be provided simultaneously for the same TENANT SERVICE [T-12] group. System data programming determines whether AUTHORIZATION CODE [A-20] or FORCED ACCOUNT CODE is provided for each Tenant. 4. Stations are assigned this feature according to CLASS OF SERVICE - INDIVIDUAL [C-15] programming in system data. 5. An assigned FORCED ACCOUNT CODE can be used for REMOTE ACCESS TO SYSTEM [R-2]. 6. FORCED ACCOUNT CODE can be recorded on SMDR [S-10] for INWATS and central office incoming calls, when used in conjunction with REMOTE ACCESS TO SYSTEM [R-2]. A maximum of 10 digits can be registered as an account code for SMDR purposes. 7. When used in conjunction with REMOTE ACCESS TO SYSTEM [R-2], FORCED ACCOUNT CODE cannot be registered on SMDR if the incoming calls are terminated to stations via night service or DID [D-8]. 8. FORCED ACCOUNT CODE can be output in the SMDR [S-10] record for outgoing calls from a station handled with OUTGOING TRUNK QUEUING [O-2].
NEAX2400 IPX Feature Programming ManualPage 360NDA-24297, Issue 1 F-7 Forced Account Code Service Conditions (cont’d) Note:There are two methods of FORCED ACCOUNT CODE assignment. These methods are Full Implementation and the Check Sum method. In the Full Implementation method, the whole FORCED ACCOUNT CODE is assigned in the AATC command and System Data 1, Indexes 12, 13, & 14 are assigned 00H. In the Check Sum method, partial assignment for each FORCED ACCOUNT CODE is assigned in the AATC command. The last one or two digits (programmable option) are determined according to the data assignments in ASYD, System Data 1, Indexes 12, 13, & 14. Interactions 1. If FORCED ACCOUNT CODES are used on a per-tenant basis, AUTHORIZATION CODES [A-20] and ACCOUNT CODES [A-18] are not. 2. Station and Remote Access users share the same FORCED ACCOUNT CODES, assigned in AATC. 3. There are no restrictions regarding the first digit of FORCED ACCOUNT CODES except what is programmed in AMND. Tenant 0 does not conflict with the PBX numbering plan. This is true when separate tenant tables are provided. If common tenant tables are used, a conflict between LCRS and OGC (A) used with SMDR will occur. Note:The Access Code to the FORCED ACCOUNT CODES feature must be assigned within the PBX numbering plan. 4. When a D termuser initiates the LAST NUMBER CALL-Dterm[L-6D] feature, the FORCED ACCOUNT CODE will be recorded if previously dialed. 5. The AMND command determines the length of FORCED ACCOUNT CODES based on the first digit of the code. For example, FORCED ACCOUNT CODES beginning with the digit 4 can be assigned as six digits long, and codes beginning with 5 can be assigned as three digits long. 6. PEG COUNTS [P-7] of invalid FORCED ACCOUNT CODES are not available. 7. FORCED ACCOUNT CODES can be dialed by a user when establishing a CONSULTATION HOLD [C- 17] connection. 8. Access to the FORCED ACCOUNT CODE feature is determined by the station’s CLASS OF SERVICE- INDIVIDUAL [C-15]. 9. FORCED ACCOUNT CODES cannot be programmed for use via SPEED CALLING-SYSTEM, GROUP, INDIVIDUAL [S-7, 8, 9] features. As a feature to make outgoing calls, SPEED CALLING [S- 7, 8, 9] does not first provide translation for feature access. However, FORCED ACCOUNT CODES can be programmed as part of the D termSPEED CALLING-ONE TOUCH [S-26D] feature. Programming STEP 1:ASYD- System Data 1, Index 12. If Index 12 = 0, no Check Sum method is used and Indexes 13 and 14 are ignored regardless of their assignments. Each bit in Index 12 directly correlates to a digit in the FORCED ACCOUNT CODE assigned in AATC, and will determine the first digit of the Check Sum method. For this example, 26428 has been assigned as the FORCED ACCOUNT CODE in AATC. Arbitrarily pick any bits, 0 to 4, and flag those bits as data 1.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 361 Forced Account Code F-7 Programming (cont’d) Note:Bit 0 through bit 7 may be used when 8-digit FORCED ACCOUNT CODES are assigned in the AATC command. System Data 1, Index 13. Each bit in Index 13 directly correlates to a digit in the FORCED ACCOUNT CODE assigned in AATC, and will determine the second digit of the Check Sum method. Again pick any bits, 0 to 4, but not the same combination of bits as picked in Index 12. System Data 1, Index 14. Determines the algorithm used to calculate the last two digits of every FORCED ACCOUNT CODE. Only decimal numbers may be used in this index; hexadecimal values A to F may not be assigned. System Data 1, Index 14 = XY. X and Y represent any arbitrarily chosen decimal digit 1-9; Y is used determine the first digit in the Check Sum method and X is used to determine the second digit in the Check Sum method. The following data, 37H; has been used for the example calculation: Note:If only one digit is to be added via the Check Sum method, Index 13 data will be 00H and Index 14, digit X (bits 4-7) = 0. EXAMPLE CALCULATION In AATC, 26428 has been assigned. In System Data 1, Index 12, bits 0 and 3 were chosen; 26428 2+2=4. The decimal value of bits 0-3 of Index 14 = 7. 4 + N = 7. N = 3. 7 is obtained as any whole number greater than 4 that ends with a 7, the decimal value as determined in Index 14, bits 0 to 3. In AATC, 26428 has been assigned. In Index 13, bits 4 and 1 were chosen; 26428 8 + 6 = 14. The decimal value of bits 4-7 of Index 14 is 3. 14 + N = 23. N = 9. 23 is obtained as any whole number greater than 14 that ends with a 3, the decimal value determined in Index 14, bits 4 to 7. The FORCED ACCOUNT CODE will be 26428-39. BIT 4 BIT 3 BIT 2 BIT 1 BIT 0 REMARKS AATC 82462 SYS1, INDEX 1201001 DESIGNATIONd4 d3 d2 d1 d0 BIT 4 BIT 3 BIT 2 BIT 1 BIT 0 REMARKS AATC 82462 SYS1, INDEX 1310010 DESIGNATIONd4 d3 d2 d1 d0 SYS1, INDEX 14XY REMARKS BIT 7 6543210 DATA 0 0110111
NEAX2400 IPX Feature Programming ManualPage 362NDA-24297, Issue 1 F-7 Forced Account Code Programming (cont’d) Note:Digits 39 determined by the Check Sum method will be unique to the FORCED ACCOUNT CODE 26428. In other words, 26428 will not be followed by any digits other than 39. System Data 1, Index 43, bit 2. Is service set tone sent after FORCED ACCOUNT CODE ASPA feature access code? 0/1: No/Yes. System Data 1, Index 93, bit 6. Are the AMND tables Separate or Common for tenants in the system? 0/1: Separate/Common. Assign data“0”for separate tables. System Data 2, Index 3, bit 5. Type of code: 0/1 AUTHORIZATION CODE/FORCED ACCOUNT CODE; assign data“1”. STEP 2:ANPD- Reserve a number level for feature access. Assign Connection Index, CI = N, H, B; Normal, Hooking, and Busy (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA- For SRV = SSC (Service Code) SID = 42, assign the access code. Assign for Connection Indexes of Normal (N) and Hooking (H). STEP 4:ASFC- For stations operating via FORCED ACCOUNT CODES, assign these stations a Service Feature Class (SFC) that allows SFI 27. This SFC will be assigned to the station in the ASDT command. Presently, the SFC parameter in the AATC command is inoperative. STEP 5:ARSC- For this feature to operate properly, assign a Route Restriction Class (RSC) that Toll Restricts (see TOLL RESTRICTION-3/6 DIGIT[T-10]) or denies access to routes on a Direct Dial Access, RRI 3. This RSC is assigned in the ASDT command. Then construct an RSC appropriate for the desired operation of the station after dialing the FORCED ACCOUNT CODE. This RSC is assigned to the FORCED ACCOUNT CODE in the AATC command. STEP 6:AMND- For Tenant 0, assign the first digit of all FORCED ACCOUNT CODES as the Destination Code (DC) and the Maximum Necessary Digits (MND) of the FORCED ACCOUNT CODE. STEP 7:AATC- Assign the TN, Digit Code (DC) (the actual code itself), the FORCED ACCOUNT CODE Restriction (ACR) as data“1”. Then assign the Route Restriction Class (RSC) that is appropriate for the desired level of operation. STEP 8:LATC- Listing of all the FORCED ACCOUNT CODES. This is the simplest way to determine what digits have been added to the system with the Check Sum method. This is not required if the Check Sum method is not used.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 363 Flexible Assignment of Function Buttons F-17 F-17 Flexible Assignment of Function Buttons General Description This feature allows Dtermfunction (feature) buttons (REDIAL, FEATURE, SPEAKER, CONF, ANSWER, RECALL, HOLD, and TRANSFER) to be flexibly assigned on each individual Dterm. Function (feature) buttons are programmed through the Maintenance Administration Terminal (MAT) and are part of system data. Service Conditions 1. A feature button cannot be used as a line button. 2. SPEAKER, ANSWER, FEATURE, CONF, and REDIAL should be assigned to feature buttons that have lamps. 3. SPEAKER must always be assigned. 4. RECALL and TRANSFER must be assigned because they are used to indicate a pause (-), Hooking (H) (!), and Voice Call (V) when programming a SPEED CALLING - ONE TOUCH - D term[S-26D] destination number. Programming Flex Key Assignment Example: AKYD- TP: 2 or 3 KYN: 1~ 8 KYI2: 0 or 1 CONF: KYN 1 REDIAL: KYN 2 ANS: KYN 3 FEATURE: KYN 4 TRANSFER: KYN 5 RECALL: KYN 6 HOLD: KYN 7 SPEAKER: KYN 8 KYN FKY STANDARD 34 Answer 2 8 Redial 113 Conference 616 Feature 518 Transfer 720 Hold 8 52 Speaker 467 Recall 753 6 4 1 21234567890# 8
NEAX2400 IPX Feature Programming ManualPage 364NDA-24297, Issue 1 F-31 Follow Phone F-31 Follow Phone General Description This feature allows individual station data of a terminal to be exchanged with another without the assistance of MAT. The result of the exchange is printed out in the system message. The exchange of terminal data by this service is called SWAP service. The following information is included in the system message: a.) Successful activation: Station data change notice. b.) Unsuccessful activation: Station data change notice and error code to indicate the restricted condition. Operating Procedure To swap the station data of Station A (202) for Station B (209), operating from Station A 1. Go off-hook; receive dial tone. 2. Dial the Swap service access code; receive special dial tone. The LCD displays: 3. Dial the Station Bus number (209); receive service set tone. The LCD displays: 4. Replace the handset; the service will be activated. When the service is restricted, the user hears reorder tone after dialing the target telephone number. The LCD displays: Flashing To confirm 5. Dial 202 from Station A; Station B rings, and Station A receives ringback tone, or vice versa. Service Conditions 1. This service is available for the following telephone class: TEC= 1: Analog telephone - DP (10P) 2: Analog telephone - PB 3: Analog telephone - DP/PB 4: Analog telephone - DP (20P) 12: Digital terminal (D term) 2. This service is available between the same type of terminals. 3. The target station has to be idle in order to activate this service. In case the station is busy or lock out is set, the service will be restricted. 4. This service is available for the terminals that belong to the same Tenant or Module Group.SWAP (Time Display) SWAP OK 209 (Time Display) REST 209 (Time Display)
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 365 Follow Phone F-31 Service Conditions (cont’d) 5. Following data assigned to each Dtermwill be cleared when this service is activated: DO NOT DISTURB [D-11] LAST NUMBER CALL [L-6] MESSAGE REMINDER [M-19] SAVE AND REPEAT [S-24] 6. This service is not available for the following stations: a.) Night station (ACSI) b.) HOT LINE [H-1] station c.) HOUSE PHONE [H-2] d.) Data line, or D termthat has a data line assigned e.) Station setting/being set CALL BACK [C-1] or OUTGOING TRUNK QUEUING [O-2] f.) Stations where following services are set: CALL FORWARDING - ALL CALLS [C-5] CALL FORWARDING - BUSY LINE [C-2] CALL FORWARDING - DONT ANSWER [C-3] MESSAGE WAITING INDICATION - D term[M-85D] g.) DIT [D-7] h.) D termcalling from a sub-line. i.) Station which has set or has been set for Busy service. Note:The service is available after the message is cancelled. 7. The following information is swapped when this service is activated: Note 1:The Add-On Module key information of Dtermdoes not swap. Note 2:There are some hardware/firmware limitations in order to swap all the Speed Calling key information. The Speed Calling key assigned in the feature keys does not swap. ITEM DATA SWAPPED IN FOLLOW PHONE SERVICESTATION TYPE SINGLE LINE DTERM 1. Feature key information Not Available Available 2. Add-On Module key information Note 1Not Available Available 3. Flexible line/feature key information Not Available Available 4. Speed Calling - One Touch data Note 2Not Available Available 5. Intercom information (Automatic, Manual, Dial) Not Available Available 6. Telephone Number Available Available 7. Route Restriction Class Available Available 8. Service Class Available Available 9. Speed Calling - Group/Station data Available Available 10. Phantom Number Available Available 11. Name Display information Available Available
NEAX2400 IPX Feature Programming ManualPage 366NDA-24297, Issue 1 F-31 Follow Phone Service Conditions (cont’d) 12. When this service is activated, the key information of Dterm, which has the target station as a multi-line will be changed automatically. For example: 13. If the multi-line LED of D termis lit (busy) when the station swaps, the line LED key may not light immediately after the service is activated. The LED light normally after the user goes on-hook. 14. For the stations that belong to the following service groups, this service is available only for those stations belonging to the same group. CALL PICKUP [C-7, 30] CALL PARK [C-29] STATION HUNTING - CIRCULAR [S-7] STATION HUNTING - TERMINAL [S-9] UCD [U-1] Note:In case of STATION HUNTING - SECRETARIAL [S-8], the function as the secretarial station does not swap even when the station swaps. (The secretary station is not considered as a member of the hunt group.) 15. When following station activates this service, its destination station is not swapped. a.) Station where following services are set: CALL FORWARDING - BUSY LINE set by the system CALL FORWARDING - DONT ANSWER set by the system CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25] b.) Predetermined station for HOTLINE [H-1] c.) Predetermined station for OFF-HOOK ALARM [O-6] d.) DIRECT-IN TERMINATION (DIT) [D-7] station 16. If D termhas individual terminal data assigned, this service is available for Dterms with identical terminal data. 17. This service is not available for: a.) D termwith OAI service key. b.) ACD agent console and supervisory console. c.) D termwith CALL WAITING LAMP - UCD [C-76]. 18. This feature cannot be activated between Dterms of different types. When different Dterms are used, there may be cases where the incoming call cannot be answered or some services cannot be activated, due to lack of line/feature keys. In this case, the data can be restored by activating the service again or by exchanging the terminal sets. 19. When activating this service, the terminals cannot be exchanged. (There may be some inconvenience if number of Speed Calling keys, etc. differ between the terminals.) Station A Station B Station C Station A Station B Station C -My Line 200 -My Line 200 -My Line 202 -My Line 203 -My Line 203 -My Line 200 -My Line 202 -My Line 203-My Line 203 -My Line 202
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 367 Follow Phone F-31 Service Conditions (cont’d) 20. When activating this service, swap of the Speed Calling - One Touch key data start upon replacement of the handset. It takes approximately 42 seconds for the Speed Calling key data to swap, and during this time, Follow Phone Service and Speed Calling - One Touch operations are restricted. 21. After this service is activated, and if DM load reset is activated before the data is backed up to the hard disk, the stations return to the previous status. However, this is not the case with the Speed Calling - One Touch keys. 22. The DSS Console data does not swap. The My Line of the connected D termmay swap, but in this case, reassignment of DSS data and cabling will be necessary. The above is the same when using DSS as an Add-On Module. 23. This feature is only available for stations in the same node within the FCCS network. Interactions This service is restricted for a Dtermusing Expanded Multiple Line Operation - Dterm[E-26]. Programming STEP 1:ANPD- Assign the minimum necessary number of digits for the first number of the SWAP access code. STEP 2:ASPA- Assign the access code for SWAP. CI = N (Normal), SRV = SSCA (Service Code Appendix), SIDA = 96, SWAP.