NEC Neax 2400 Ipx Feature Programming Manual

							NEAX2400 IPX Feature Programming ManualPage 808NDA-24297, Issue 1
A-71 Automatic Recall - CCIS
A-71  Automatic Recall - CCIS
General Description
This service feature works as a time reminder. When an attendant-handled call through CCIS remains on hold,
camped-on or ringing unanswered for a fixed interval, the attendant is automatically alerted.
Operating Procedure
No manual operation is required.
Service Conditions
1. AUTOMATIC RECALL timing is preset in system data at 30 seconds. See the VARIABLE TIMING
PARAMETER[V-1]for other selectable timing choices.
2. If the attendant re-enters a held or camped-on trunk, timing is reset when the trunk is returned to the
previous condition.
3. In addition to the standard visual indication for incoming calls, the ATTENDANT CONSOLE [A-3]
buzzer will sound to signal RECALL, provided no calls are being processed.
4. This feature is denied on INCOMING CENTRAL OFFICE CALL TO TIE-LINE CONNECTION [I-3],
except in the following conditions:
5. When the incoming signaling is a loop-start.
6. When ATTENDANT LOOP RELEASE [A-6] is activated.
7. When an Attendant answers AUTOMATIC RECALL - CCIS [A-71], the dialed number of the calling
station/trunk number can be displayed (as programmed in system data).
8. The indication on the Attendant Console follows DIGITAL DISPLAY-STATION [D-5]. When the dialed
number is displayed, the display is as follows:
a.) Tenant Number: Blank Space
b.) Trunk Route Restriction Class: Blank Space
c.) Telephone Number: Dialed Number (Last Digits).
9. AUTOMATIC RECALL - CCIS will appear on the attendant’s HOLD key.
Interactions
1. This feature is available on calls extended to a branch PBX via a CENTRALIZED ATTENDANT
SERVICE (CAS) [C-20] position.
2. System Data 2, Index 6, Bit 7. On a per-tenant basis, allow this Bit for CALL FORWARDING-DON’T
ANSWER [C-47] via the Attendant Console. During this operation, the call will ring at the called station
for the time interval set in System Data 1, Index 141. The call is then forwarded and rings at the forwarded
station for the time interval set in Index 145. If the call is still not answered, it will be recalled to the
Attendant Console via AUTOMATIC RECALL [A-8].
3. System Data 1, Index 70, Bit 0 (Called Number Display). This Bit does not affect the display on the
Attendant Console for recalled calls. It is used for DID’s that have call forwarded to the Attendant, or
should the Attendant re-enter the loop on an extended call before AUTOMATIC RECALL [A-8] has taken
place.
4. When a trunk call recalls back to the Attendant Console, the destination telephone number will display
and the Source (SRC) LED will be lit. By pressing the SRC key, the display will change to the originating
route and trunk number. By pressing the Destination (DEST) key, the display will change to the
destination station. 
						

							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 809
Automatic Recall - CCIS A-71
Interactions (cont’d)
5. The station will continue to ring, even as the call recalls to the Attendant Console. When conference is
allowed and a conference card is programmed and installed, if the station should answer at the same time
the Attendant answers the recalling call, a three-way conversation will then take place. The Attendant can
press the SRC, DEST, or TALK keys to achieve the desired conversation, or press the RELEASE key to
get out of the conversation.
6. Station calls extended by the Attendant to another station within the same system (node) will recall to the
Attendant. Station calls extended by the Attendant over CCIS will not recall. Trunk calls will recall in both
instances.
Programming
STEP 1:ASYD- System Data 1, Index 145.
Timer Class 1 = 2 seconds. For normal operation, assign 00H. [RAM data is 94H.] Any call that uses
AUTOMATIC RECALL, keeps one of the Attendant Console switched loops busy. Since there are six
loops per Attendant Console, the maximum use of this feature is limited to that number.
AUTOMATIC RECALL interval (normally set for 30 seconds) is a system option (System Data 1,
Index 145), and can be varied from two seconds to two minutes in increments of two seconds.
System Data 1, Index 73, Bit 6. Is the dialed number display for AUTOMATIC RECALL in service?
0/1: No/Yes.
System Data 2, Index 2, Bit 5.
Must be programmed as data“1”. Attendant Loop Release in service. 
						

							NEAX2400 IPX Feature Programming ManualPage 810NDA-24297, Issue 1
A-87 Automatic Number Identification (ANI) - CCIS
A-87  Automatic Number Identification (ANI) - CCIS
General Description
This service is an enhancement from AUTOMATIC NUMBER IDENTIFICATION (ANI), which can be executed
only within the self office. This enhanced service allows ANI at the primary office, with respect to an
EMERGENCY CALL terminated from the secondary office via the CCIS line.
Operating Procedure
No manual operation is necessary.
Service Conditions 
1. The ANI function for Enhanced 911 outgoing connections is applied to:
a.) Least-Cost Route (LCR) call from a station by MF signalling.
b.) LCR call from an Attendant by MF signalling.
c.) LCR call by MF signalling from a station or Attendant Console called via CCIS.
2. ANI sending number by E991-ANI - CCIS is NXX-XXXX, which is the same as that of the previous
Enhanced 911-ANI service.
3. Method of obtaining ANI sending number (example):
Caller’s station number: 12345 (closed numbering)
ANI assigned data:
RT: XX
AT: 0 (0 = STA/ATT)
(1 = not assigned special ATT number)
CC: 1(0 = Main Central)
(1 = Satellite Central)
COC: 826 (Remote Office Code)
Skip: 4 (Number of digits to be skipped from the top of the STN)
Add: 3 (Number of digits to be added to ANI information)
DG: 789 (ANI information)
a.) Number of skip digits deleted from STN:
82612345
b.) The number created by combining the ANI information and the above number becomes the ANI
sending number:
789
2345
c.) Sending ANI information:
KP-0-789-2345
-ST
4. Sending digit patterns in Enhanced 911 ANI - CCIS:
a.) Outgoing call from station/ATTCON of Main Office.
If OG call is from a station and ANI data is assigned:
KP-0
-N**-****-ST
If OG call is from a station and ANI data is unassigned:
KP-2
-ST
ANI sending number
Information digit
Information digit 
						

							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 811
Automatic Number Identification (ANI) - CCIS A-87
Service Conditions (cont’d)
If OG call is from an ATTCON and Individual ATT Access Code is assigned, and also ANI
data is assigned:
KP - 0
- N**-****-ST
If OG call is from an ATTCON and Individual ATT Access Code is unassigned, and ANI data
is assigned:
KP - 0
- N**-****-ST
If OG call is from an ATTCON and ANI data is unassigned:
KP - 1
-ST
b.) Outgoing call from station/Attendant of Remote office, and call termination via CCIS of Main
Office.
If the outgoing call is from a station and ANI data is assigned:
KP - 0
- N**-****-ST
If the outgoing call is from a station and ANI data is unassigned:
KP - 2
-ST
If the outgoing call is from an Attendant and ANI data is assigned:
KP - 0
- N**-****-ST
If the outgoing call is from an Attendant and ANI data is unassigned:
KP - 1
-ST
c.) Outgoing call from station/Attendant of Remote office, and call termination to a TIE Line of
Main Office.
KP - 2
-ST
5. An independent route is required for Enhanced 911 interface.
6. After caller’s number is sent out to the remote office by Enhanced 911-ANI, it takes some time before a
speech path is established.
7. Enhanced 911-ANI - CCIS service data are assigned only at Main Office; no specific data are assigned at
theremoteoffice
8. Both ANI service and Enhanced 911-ANI UNIFIED NUMBER OF DIGITS [E-18] service must have
been assigned.
9. The Central Office Code (COC) consists of 1-5 digits. If office number and station number are used, the
maximum total number of digits is still 5.
Example 1:
Office number: 82
ANI sending number
Information digit
ANI sending number
Information digit
Information digit
ANI sending number
Information digit
Information digit
ANI sending number
Information digit
Information digit
Information digit 
						

							NEAX2400 IPX Feature Programming ManualPage 812NDA-24297, Issue 1
A-87 Automatic Number Identification (ANI) - CCIS
Service Conditions (cont’d)
Station number: 2xxx, 3xxx
The COC digits are 822 or 823; then assign ANI information.
Example 2:
Office number: 82, 826
Station number: 34xxx, 4xxx
The COC digits are 823 or 826; then assign ANI information.
10. After digits have been sent out, DDD seizure tone is not sent.
11. Other interactions are the same as those of outgoing call by MF signalling.
12. An 8RST-K circuit card is used for this service.
13. When a D
termuses this feature, the calling number transmitted is that of the Prime Line.
Interactions 
If“911”is to be exclusively used as an emergency number, then dial“9”access codes cannot be used solely for LCR
access. If“9-911”is used exclusively for an emergency call, then no numbering conflict will exist.
Programming
STEP 1:ARTD- Assign Route:
RT: 1
1-OSGS :7 2-ONSG :4 3-ISGN :7 4-INSG :4 5-TF :3
6-TCL :5 7-L/T :1 8-RLP :2 10-SMDR :1 13-AC :1
15-LSG :5 19-ANI :1 30-PAD :4 43-BT :1 82-RSAX :13
84-CSEG :15 70-TCMN :1
STEP 2:AT R K- Assign trunk LENs.
RT 905 TK1 LEN# (dependent on register location)
RT 905 TK2 LEN# (dependent on register location)
RT 904 TK1 LEN# (dependent on register location)
RT 904 TK2 LEN# (dependent on register location)
STEP 3:AAND- Assign ANI data.
RT: 0
AT: 0 (0 = Station;1 = Individual-Attendant)
KT: 0 (0/1 = OFF/ON, expansion of station number lengths)
CC: 1 (0 = Main Central; 1 = Satellite Central)
COC: (Central Office Code, CCIS office code or first digit of CCIS remote station number. ARNP
RT0)
STNL: 0 (Number of digits in the caller’s number, assign 0)
SKIP: (Number of skip digits. Strips office code from being sent out in front of the station number.)
ADD: 3 (Number of digits to be added to the ANI information.)
DC: 753 (ANI sending number.)
Note:The Office Code of the Central Office + the first n digits of the Station Number to parameter COC should
not exceed five. Combinations of the COC and the first n digits of Station Number must be made in
conformity with the numbering plan of the remote office.
Basic LCR programming and route restrictions are required. Refer to LEAST-COST ROUTING-3/6 DIGIT
[L-5].
Programming for Enhanced 911 CCIS is only necessary at the main node. 
						

							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 813
ANI-CCIS (16 Digit) A-126
A-126  ANI-CCIS (16 Digit)
General Description
This feature allows an office receiving ANI information from Central Office through an analog trunk (Caller ID or
MF) to extend to another office through CCIS when the tandem connection is established.
Operating Procedure
No manual operation is required.
Service Conditions
1. The maximum digits of ANI information sent to another office through CCIS are 16.
2. When the tandem connection is established through CCIS, the maximum digits of ANI information which
the connected office may output to the SMDR port or MCI are 16.
3. In regard to other conditions, refer to the Service Conditions of CALL TRANSFER - ALL CALLS - CCIS
[C-50].
Programming
Also see TRUNK LINE APPEARANCE[T-23]for information on how to accommodate C.O. line on
aDtermline/feature key
STEP 1:ASYD- System Data 1, Index 241, Bit 6. 0/1 = When the length of Caller ID exceeds the limit, only
the former/latter part of data appears on the LCD.
System Data 1, Index 390, Bit 0. Caller ID display pattern on the LCD. 0/1 = Calling Number/Calling
Name has priority.
System Data 1, Index 390, Bit 2. when using D
term2-line LCD, the lower LCD can be used for
displaying Caller ID. 0/1 = Out/In service.
When Calling Number is output to SMDR, the following expanded format is used.
System Data 1, Index 288, Bit 5. Expanded SMDR Output for SMDR A Apparatus. 0/1 = Out/In
Service.
 H = Origination
 I = Termination
 J = Station-to-Station
S
T
XOKH
/
I
/
J ! OFFICE CODE 
STN. NO., RT TRK, 
CALLED PARTY 
(FOR CCIS)AUTH 
CODE
Identifier:
0 = Output is not available
1 = Displayed
2 = Display denied
3 = Service is not available
4 = Origination from public pay phone
Note:
For 0, 2 and 3, the ANI number is not output.
AANI 
NO.ZE
T
X
A = ANI Information
Z = End of SMDR 
Information 1 96 104 129 130 131 1622 
						

							NEAX2400 IPX Feature Programming ManualPage 814NDA-24297, Issue 1
A-126 ANI-CCIS (16 Digit)
Programming (cont’d)
System Data 1, Index 290, Bit 5. Expanded SMDR Output for SMDR B Apparatus. 0/1 = Out/In
Service.
System Data 1, Index 292, Bit 5. Expanded SMDR Output for SMDR C Apparatus. 0/1 = Out/In
Service.
System Data 1, Index 294, Bit 5. Expanded SMDR Output for SMDR D Apparatus. 0/1 = Out/In
Service.
System Data 1, Index 296, Bit 0. Output of Calling Number (ANI Information). 0/1 = Out/In Service.
Assign data“1”.
System Data 1, Index 300, Bit 0. 0/1 = Billing information is sent to the Main Node in Expanded
SMDR format if CENTRALIZED BILLING -= CCIS [C-55].
STEP 2:ASFC- Assign a Service Feature Class that allows SFI 14 to stations allowed STATION MESSAGE
DETAIL RECORDING [S-10].
STEP 3:ARTD- Assign route class data for the C.O. trunk.
15-LSG :3 50-DPLY :1
When Calling Number is output to SMDR:
10-SMDR :1
Assign Route Class Expansion Data.
CI: ISDN transmitting information
29-TELP :1
16-Digit Caller Number Service, Attribute Information Notification Service and Calling Sub-Address
Transfer Service.
When My Line is Prime Line, Call Id Change Display Key is effective while terminating or in
conversation.
When My Line is not Prime Line, Call Id Change Display Key is effective while in conversation.
However, display pattern returns to the original setting when answering, holding, or transferring the
call.
STEP 4:AT R K- Assign trunk data for the C.O. trunk.
STEP 5:MBTK- Cancel the make busy of the C.O. trunk.
STEP 6:AKYD- Assign Call Id Change Display key. Assign Type:Function:Call ID Change Display [113]. 
						

							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 815
Busy Verification - CCIS B-9
B-9  Busy Verification - CCIS
General Description
This service feature allows Inter-Office Attendant BUSY VERIFICATION when the Attendant and the called party
respectively belong to a different PBX in the CCIS network.
Operating Procedure
1. Station (a) and (b) are in connection on a station-to-station call.
2. The Attendant in Node A presses the loop key; the loop lamp and DEST lamp on the Attendant Console
illuminate.
3. The Attendant dials the number for Station (b); receives busy tone.
4. The Attendant presses the BUSY VERIFICATION key; the Attendant and both STN (a) and STN (b)
receive Warning Tone. STN (a), STN (b) and the Attendant are connected in a 3-Way Connection.
5. The Attendant presses the CANCEL key and can now handle other calls.
Service Conditions
1. This service may be used during Station-to-Station Calls and Station-to-Trunk Calls. (COT, FX, WATS,
CCSA, or TIE Lines)
2. BUSY VERIFICATION is performed in the office to which the called station belongs.
Attendant
STN (a) STN (b)
[Node B] [Node A]CCIS
Attendant
STN (a) STN (b)
[Node B] [Node A]CCIS BT
ATT
STN (a)
[Node A]CCIS[Node B]
STN (b)
DCFT 
						

							NEAX2400 IPX Feature Programming ManualPage 816NDA-24297, Issue 1
B-9 Busy Verification - CCIS
Service Conditions (cont’d)
3. In a 3-way call in the mode where the conference button is pressed, the Attendant cannot perform BUSY
VERIFICATION.
4. BUSY VERIFICATION cannot be established to a BUSY station when the station is:
a.) Dialing
b.) Listening to a tone
c.) Being rung
d.) Protected by DATA LINE SECURITY [D-12] [D-66]
e.) Being connected to an BUSY VERIFICATION Loop
f.) Activating a conflicting feature, such as:
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1][A-45]
BOSS-SECRETARY OVERRIDE-D
term[B-5D]
CALL HOLD [C-6][C-6D]
CALL TRANSFER [C-50][C-54][C-11][C-11D]
CALL WAITING-TERMINATING [C-12]
CONSULTATION HOLD-ALL CALLS [C-58] [C-58D][C-17]
DATA LINE SECURITY [D-12]
DATA PRIVACY ON DEMAND [D-68][D-17]
DIAL ACCESS TO ATTENDANT [D-71][D-2]
EXECUTIVE RIGHT-OF-WAY [E-8][E-8D][E-1]
NON-EXCLUSIVE HOLD-D
term[N-7D]
PRIVACY RELEASE [P-18]
THREE-WAY CALLING [T-2] in the mode where the
conference button is pressed.
VOICE CALL-D
term[V-7D][V-2]
g.) In a Modem Pooling connection,
h.) In a Data Call through a Data Adapter,
i.) In a Data Call through a Data Module.
In each of the above instances, the Attendant will receive reorder tone.
5. Before the Attendant is added to an existing connection, a tone burst (.08 seconds) is applied to alert the
calling parties of the attendant’spresence.
6. BUSY VERIFICATION - CCIS and ATTENDANT LOCKOUT [A-5] are mutually exclusive features.
7. BUSY VERIFICATION - CCIS can only be activated by the Attendant Console.
8. It is possible to disable the continuous sending of warning tone during a BUSY VERIFICATION - CCIS
connection, via system data. Normally, the two-burst Warning Tone is repeated approximately every 15
seconds.
Interactions
1. This feature is allowed whenever the destination telephone set is engaged in any state other than:
a.) A three-way connection
b.) An activated PRIVACY feature
c.) Connected to a route programmed to have Line/Trunk, Privacy, CDN 44:PRV
d.) Listening to a tone (dial tone, reorder tone, service set tone, busy tone, ringback tone).
2. With ATTENDANT OVERRIDE [A-7], the following trunk types may be verified (busy or idle status):
a.) One-way incoming trunks,
b.) One-way outgoing trunk,
c.) Bothway trunk. 
						

							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 817
Busy Verification - CCIS B-9
Interactions (cont’d)
3. Trunks in a station-to-trunk, TRUNK-TO-TRUNK CONNECTION [T-10], and ATTENDANT-
CONTROLLED CONFERENCE [A-2] connection may be verified when busy.
4. ATTENDANT LOCKOUT [A-5]: The Attendant is prevented from verifying a busy station line that is
connected to a loop held at the Attendant Console. Since the LOCKOUT feature applies only to calls held
on an Attendant Console loop, BUSY VERIFICATION - CCIS of those station lines will be denied, and
the Attendant will hear reorder tone.
5. CALL FORWARDING - CCIS (ALL CALLS [C-45], BUSY LINE [C-46] or DON’T ANSWER [C-47]):
If an Attendant attempts to busy-verify an idle or busy station line that has activated the CALL
FORWARDING - CCIS feature, BUSY VERIFICATION - CCIS of the forwarded-to station will occur.
If an Attendant attempts to busy-verify an idle or busy station that is CALL FORWARDED to the
Attendant Console, BUSY VERIFICATION - CCIS will not be allowed.
6. CALL HOLD [C-6]: When two stations have established a connection and one of the stations has a third
party on hold, the two talking parties can be busy-verified, but the party on hold cannot be busy-verified.
7. CALL WAITING [C-12] [C-31]: If an Attendant attempts to busy-verify a station line that already has a
waiting call, BUSY VERIFICATION will be denied. Also, if an Attendant attempts to busy-verify a
station line that is waiting for another station line, BUSY VERIFICATION will be denied.
8. DATA LINE SECURITY - CCIS [D-66]: An Attendant cannot busy-verify a busy station line that has a
DATA LINE SECURITY [D-12] Class of Service. If BUSY VERIFICATION - CCIS is attempted, the
Attendant will hear reorder tone.
9. DATA PRIVACY ON DEMAND - CCIS [D-68]: An ATTENDANT cannot busy-verify a busy station
line that has PRIVACY ON DEMAND - CCIS [D-68] set. If BUSY VERIFICATION - CCIS is attempted,
the Attendant will hear reorder tone.
10. DICTATION ACCESS [D-3]: BUSY VERIFICATION - CCIS will be denied to a station that is
connected to a dictation trunk, and the Attendant will hear reorder tone.
11. PAGING ACCESS - CCIS [P-28]: BUSY VERIFICATION - CCIS is denied when a station is connected
to a Paging trunk.
12. DATA PRIVACY ON DEMAND [D-17]: When this feature is activated by a user, the Attendant Console
is denied BUSY VERIFICATION toward that station. This prevents disturbance of any ongoing data
transmission.
13. STATION HUNTING (CIRCULAR [S-7], SECRETARIAL [S-8] or TERMINAL [S-9]): If an Attendant
attempts to busy-verify a busy station in a Hunt Group, station hunting will take precedence over BUSY
VERIFICATION - CCIS and the call will hunt. If all stations in the Hunt group are busy, the called station
will be busy-verified.
14. UNIFORM CALL DISTRIBUTION (UCD) [U-1]: An Attendant can busy-verify any station in a UCD
group, other than the Pilot, without causing a hunt. However, if BUSY VERIFICATION - CCIS is
attempted to the Pilot station, UCD hunting will take precedence over BUSY VERIFICATION - CCIS.
Programming
STEP 1:ASYD- System Data 1, Index 60, Bit 6.
Is the two-burst Warning Tone to be disabled? 0/1: No/Yes.
System Data 1, Index 68. Bit 4. Trunk Select (TKSL) key must be enabled.
Assign data“1”.
System Data 1, Index 158. ATTCON Busy Verification Warning Tone Timer: the interval between
BUSY VERIFICATION tones. ROM data is 14 sec.
System Data 2, Index 0, Bit 3, assign as data“1”.