NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 648NDA-24297, Issue 1 S-4D Splitting - Dterm S-4D Splitting - Dterm General Description This feature allows a Dtermuser to alternately converse between two separate parties while one party is connected and one party remains on hold. The user uses the TRANSFER button to alternate conversations between the two parties. Operating Procedure While a conversation is in progress 1. Press the TRANSFER key; hear special dial tone. 2. Dial the new number; the first party is held, the second party answers. 3. Press the TRANSFER key; return to the first party; the second party is held. 4. Repeat as often as needed. Service Conditions THREE-WAY CALLING [T-2D] may be established at any time by pressing the CONF key. Interactions 1. SPLITTING is inherent to the system and is operated by using the TRANSFER key. 2. The conference trunk is only required when a three-way connection is desired. Programming STEP 1:ASYD- System Data-2, Index 1, bits 0 & 1. Consultation Hold allowed or denied. 00: Denied; 01: Originating and Terminating Calls allowed, Tandem Call Denied; 11: All calls allowed. Assign data “11”. System Data 2, Index 6, bit 2. Leave as data“0”to enable the CALL TRANSFER-ALL CALLS [C- 11] feature. STEP 2:AT R K- Assign these LENs as Route 909, Digital Conference Trunk. A LEN consists of the following: Group and Level numbers for the Digital Conference Trunk are 210, 213, 216, 221, 224, 227, 232, and 235. STEP 3:MBTK- Make idle the Digital Conference Trunk. XX X XX X Group Unit GroupLevel Module
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 649 Station-Controlled Conference S-6 S-6 Station-Controlled Conference General Description This feature allows any NEAX2400 IPX station to establish a conference. The conference may be any combination of stations and/or trunks (inside and outside parties). Operating Procedure Procedure 1 (MEET-ME CONFERENCE) 1. User wishing to establish the conference (conference leader) calls each party desired and advises them of the conference. 2. All stations then call the conference telephone number, and the conference leader calls the special conference number for the leader. 3. Conference connection is automatic. 4. The conference leader may dial“0”to lock out additional parties. 5. If the conference leader connected to the conference circuit dials digit“#”, all conferees will be disconnected. Otherwise, the conference is terminated only after all parties have hung up. 6. To release from a conference circuit individually, a user hangs up. The remaining conferees may continue without interruption. Procedure 2 1. Conference leader dials the conference telephone number on the conference; conference circuit automatically answers. 2. The conference leader makes a Switch Hook Flash (SHF). 3. The conference leader dials the telephone number of conferee; receive ringback tone. 4. The conferee answers. 5. The conference leader hangs up; the conferee is connected to the conference circuit (port 1). 6. The conference leader sequentially calls all desired parties (up to 7 parties) and connects them to the other conference circuits (port 2 to 7). 7. The conference leader may dial“0”to lock out additional parties. 8. If the conference leader connected to the conference circuit dials digit“#”, all conferees will be disconnected. Otherwise, the conference is terminated only after all parties have hung up. 9. To release from a conference circuit individually, a user hangs up. The remaining conferees may continue without interruption. Service Conditions 1. The station connected to port 0 of the PA-CFTB becomes the conference leader. 2. While the conference unit provides for amplification, the condition of Central Office connections will affect conference transmission. 3. Each conference unit provides up to an 8-party conference. 4. Conference unit extension numbers should be placed in a STATION HUNTING [S-7, 8, 9] group with only the pilot numbers published. 5. Override services, such as, BUSY VERIFICATION [B-3], ATTENDANT OVERRIDE [A-7], or EXECUTIVE RIGHT-OF-WAY [E-1] are denied on a conference call.
NEAX2400 IPX Feature Programming ManualPage 650NDA-24297, Issue 1 S-6 Station-Controlled Conference Programming STEP 1:ANPD- A number level must be reserved for station numbering plan. In an existing system, a station level will already be established. If a vacant level does exist, it may be used to create 2 or 3-digit station numbering. For example: TN: 1 DC: 3 CI: N, H, BNND: 1 BLF: 1-On STEP 2:ASPA- For the desired station numbering assign SRV = STN (Station). For example: ACC: 3 CI: N, H, B SRV = STN (Station) STEP 3:ASDT- Assign all ports of the PA-CFTB as DP/PB stations; TEC = 3. Based on the example data assignments in ANPD, the station numbers will reside in level 3. Example data assignments. (PA-CFTB located in PIM 1, Group = 03): STEP 4:ASHP- Assign to a STATION HUNTING-TERMINAL [S-9] group the pilot and stations of the PA- CFTB located on levels 1-7. For example: TN: 1 STN: 3201 CNT: 7 STN: 3202, 3203, 3204, 3205, 3206, 3207 In this example, Ext. 3201 is the Pilot number of the Conference Bridge. Do not assign the Conference Leader to this group. Before or after all Conference participants are connected to the PA-CFTB, the Conference Leader directly calls the Conference Leader Port; for this example Ext. 3200. PA-CFTB PORT LENSTATION NUMBER TEC SFC RSC REMARKS 0 001030 3200 3 1 1 Conference Leader 1 001031 3201 3 1 1 Conference Participant Ports 2 001032 3202 3 1 1 3 001033 3203 3 1 1 4 001034 3204 3 1 1 5 001035 3205 3 1 1 6 001036 3206 3 1 1 7 001037 3207 3 1 1
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 651 Station Hunting - Circular S-7 S-7 Station Hunting - Circular General Description This feature permits a call to be processed automatically through a hunt group of busy extensions, in a programmed order. Operating Procedure No manual operation is required. Service Conditions 1. This feature can be activated via FCCS. 2. When all stations within a Circular Hunt Group are busy: a.) If a call is terminated to a group does not have a Secretarial Station, the caller will receive a busy tone. b.) If a call is directed to a group that has a Secretarial Station, the call will be shifted to the Secretarial Station. However, the caller will receive a busy tone when the Secretarial Station is also busy. 3. Assignment of telephone numbers to a Circular Hunt Group may be in any order. 4. This feature will be activated whenever the hunt group is dialed by the Attendant or another station within the system. 5. Calls to the first programmed station in a Circular Hunt Group will proceed through all other programmed stations in the order they were programmed upon encountering a busy station, until reaching the last. 6. Calls directed to any other number in the Circular Hunt Group will proceed in the same manner as calls to the first programmed number. 7. If a HUNT group station has set CALL FORWARDING-ALL CALLS [C-5], hunting will bypass that station and continue in the order of hunting. 8. The maximum number of stations per group is 100. 9. Within the FCCS network, there is no limit for the number of Circular Hunt Groups. 10. If a Phantom Number is assigned to the pilot number, hunting may or may not occur when the Phantom Number is dialed, depending on system data. 11. In a Circular Hunt Group, one station can be designated as a secretarial station, thereby always being the last station in the hunting sequence. 12. CALL FORWARDING-BUSY LINE [C-2]/ALL CALLS [C-5] are activated first rather than STATION HUNTING-CIRCULAR, if the dialed station has set this feature. 13. The terminating sequence of service features to a station is as follows: CALL FORWARDING - ALL CALLS [C-5] CALL FORWARDING - BUSY LINE [C-2] STATION HUNTING [S-7, 8, 9] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] 14. Recall from CALL BACK [C-1], OUTGOING TRUNK QUEUING [O-2] and PAGING TRANSFER [P- 10] will not hunt. 15. A station can belong to only one hunt group (either Circular or Terminal).
NEAX2400 IPX Feature Programming ManualPage 652NDA-24297, Issue 1 S-7 Station Hunting - Circular Service Conditions (cont’d) 16. This feature will be activated whenever the hunt group is dialed or terminated under the following conditions: a.) dialed from a station b.) dialed from ATTENDANT CONSOLE [A-3] c.) dialed from DID [D-8] d.) dialed from TIE LINE [T-3] e.) terminatedbyDIT[D-7] f.) terminated by HOT LINE [H-1] g.) terminated by OFF-HOOK ALARM [O-6] h.) terminated by PRIORITY CALL [P-9] 17. An ISDN terminal cannot hunt a call. 18. A station within a Circular Hunt Group may deny hunting function for an incoming call originated from a station (including PS and ATT). Service Condition are as follows: a.) Incoming trunk call (including C.O./ISDN line) is not available. b.) When CALL FORWARDING - DON’T ANSWER or CALL FORWARDING - BUSY LINE is set to a station within Circular Hunt Group, a call to the pilot station is forwarded according to their service condition. c.) Assign ASYD System Data 1, Index 439, bit 7=1, and allow SFI 181 of a station which denies hunting function. 19. A telephone number is allowable for the station assignment of this feature activated via FCCS link. 20. The station that has been assigned as the pilot station of a Hunt group-Terminal, a UCD controlling station, or a station of Circular Hunt Group cannot be assigned as a member of the other Circular Hunt Group. 21. All calls terminated to a Circular Hunt station are hunted when encountering a busy station. 22. When using the FCH card: a.) Stations in four different nodes can be assigned to a Circular Hunt Group.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 653 Station Hunting - Circular S-7 Service Conditions (cont’d) b.) When stations belonging to different nodes are assigned to a Circular Hunt Group, the station hunt is not activated in assigned order if the stations are not assigned in continuous order within a node. First, the call is shifted to the station belonging to the node of the called station even though it is not in consecutive order (in the node, station hunting is activated in assigned order). After all the stations in the node are hunted, the station hunt is shifted to the next assigned station and the stations in the node are hunted in assigned order. The station hunt continues this way until the idle station is found. See the following figure. 23. When all the stations in a Circular Hunt Group are busy: a.) If a call is terminated to a group that has no Secretarial Station, the caller will hear busy tone. b.) If a call is directed to a group that has a Secretarial Station, the call will be shifted to the Secretarial Station. However, the caller will hear busy tone when the Secretarial Station is also busy. 24. The incoming call terminated through FCCS link to the Station Hunt group, which is programmed by the Physical Station Number, is not hunted. 25. When a Physical Station Number and telephone number assigned to a Circular Hunt station are identical, priority is attached to STATION HUNTING - CIRCULAR via FCCS. 26. When using this feature within an FCCS network, when CALL FORWARDING - ALL CALLS [C-5] has been set to a Circular Hunt station, a call directed to the station is forwarded to the designated station. 27. When using this feature within an FCCS network, when a call to a Circular Hunt station is forwarded by CALL FORWARDING - BUSY LINE [C-2] and the forwarded party (also a member of another hunting group) is also busy, the resultant hunt target can be designated from the forwarding side group or the forwarded side group. This can be specified by the ASYDN command. 28. When using this feature within an FCCS network, calling back for CALL BACK [C-1] or CALL HOLD [C-6] is not hunted. 29. When using this feature within an FCCS network, Hot Line station (calling party) cannot be assigned to a Circular Hunt station activated via FCCS link. 30. A Station Hunting - Circular group may accommodate members from four different Fusion Point Codes. Node A Node BNode C Note:Numbers under the stations show the assigned order. Example: Station No. 1 is the called station. When the call encounters busy, the call is hunted in order of No. 3, No. 4 (hunted in the node of the called station) to No. 2, No. 6, No. 8 (hunted in the node C that accommodates the next station in assigned order) to No. 5, No. 7. No.1 No.3 No.4 No.5 No.7 No.2 No.6 No.8 (Called station)
NEAX2400 IPX Feature Programming ManualPage 654NDA-24297, Issue 1 S-7 Station Hunting - Circular Service Conditions (cont’d) 31. This feature can be programmed on a node basis even with the use of telephone numbers. In other words, the feature became available via the data written on the Local Data Memory (LDM), not only on the Data Memory (DM) or the Network Data Memory (NDM). If this is the case, conditions are as follows: a.) The feature is to be programmed by using the telephone number of each station. b.) A Circular Hunt group can contain a maximum of 100 stations. c.) There is no limitation to the number of Circular Hunt groups per node. d.) A station can belong to one hunting group only, it cannot belong to another group including that for STATION HUNTING - TERMINAL [S-9] or UNIFORM CALL DISTRIBUTION (UCD) [U-1]. e.) Any station, if assigned as a Circular hunt group member, can be the pilot station by the telephone number. f.) When all stations to be hunted are busy, the incoming call is forwarded to the Secretarial Station. However, when the station is not assigned or is also busy, busy tone is provided to the caller. g.) Station Hunt groups via DM and groups via LDM cannot coexist in a system. h.) The“feature via LDM”cannot be used via FCCS, even though telephone numbers are used. i.) A Phantom Telephone Number assigned to the telephone number of a Circular Hunt station, can also be a pilot number via the APHNL command setting (see details in Interactions). 32. The Phantom Telephone Number can also be assigned to each telephone number (maximum of 16 Phantom Telephone Numbers per telephone number, telephone numbers + Phantom Telephone Numbers in total = 60,000 or less). The assigned Phantom Telephone Number may or may not be the pilot number by the APHNN command setting (see details in Interactions). 33. When using a Phantom Telephone Number for a Circular Hunt station via the FCCS, consider the following: a.) Whether to use the Phantom Telephone Number to start the station hunt or not can be selected by system data. b.) When the Phantom Telephone Number is assigned to be used: Station hunt starts by dialing either the Circular Hunt station number (telephone number) or its Phantom Telephone Number. Both numbers can be the pilot number. c.) When the Phantom Telephone Number is assigned not to be used: Station hunt starts by dialing the Circular Hunt station number (telephone number) only. The feature is not provided when the Phantom Telephone Number is dialed. 34. The following are the conditions when STATION HUNTING - CIRCULAR is programmed on LDM. a.) When a call is directly placed to a Circular Hunt station, CALL FORWARDING - ALL CALLS [C-5] is normally activated (the call is forwarded to the designated station). b.) When a call to a Circular Hunt Station is forwarded by CALL FORWARDING - BUSY LINE [C-2] and the forwarded party (also a member of another hunting group) is also busy, the resultant hunt target can be designated from the forwarding side group or the forwarded side group. This can be specified by the ASYD command. c.) When the following occurs, a station not directly placed to an incoming call, is skipped from the hunting circulation process: When the station is provided with CALL FORWARDING - ALL CALLS [C-5]. When the station is provided with CALL FORWARDING - BUSY LINE [C-2] and the station is busy. d.) CALL FORWARDING - DON’T ANSWER [C-3] will respond to any call to any Circular Hunt station (after a certain period of no answer, the call is forwarded to the designated station).
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 655 Station Hunting - Circular S-7 Interactions 1. Secretaries are not counted as one of the 100 allowed stations per group. 2. The stations in the hunt group must first be programmed in the ASDT command. Stations placed into a Station Hunting-Circular Group must have a corresponding LEN. 3. CALL FORWARDING-ALL CALLS [C-5]: If Station A is assigned to a hunt group, CALL FORWARDING-ALL CALLS [C-5] is activated to Station B: a.) Calls directly placed to Station A will be forwarded to Station B. b.) Calls placed to the Station Hunting-Circular Group will bypass Station A. c.) A call forwarding override call from Station B to Station A will hunt if Station A is busy. 4. CALL FORWARDING - BUSY LINE/DON’T ANSWER [C-2, 3]: If Station A is in a Station Hunting- Circular Group and activates CALL FORWARDING-BUSY LINE/DON’T ANSWER to Station B: a.) Any call to Station A will respond to CALL FORWARDING - DON’T ANSWER [C-3]. b.) A direct call to Station A will respond to CALL FORWARDING - BUSY LINE [C-2]. c.) A call to the Station Hunting-Circular group will bypass Station A, if that station is both busy and has set CALL FORWARDING - BUSY LINE [C-2]. The next station in the group will ring. Call to Station A terminates at Station B Busy Station Idle Station Ringing StationStation B Secretary Station A Station A, Call Forward-All to Station B, is idle
NEAX2400 IPX Feature Programming ManualPage 656NDA-24297, Issue 1 S-7 Station Hunting - Circular Interactions (cont’d) d.) A call forwarding-override call from Station B to Station A will hunt if Station A is busy. 5. STATION MESSAGE DETAIL RECORDING [S-10]: The number recorded is the telephone number where the call actually terminates. 6. ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] and CALL WAITING-TERMINATING [C-12] features are superseded by STATION HUNTING-CIRCULAR. 7. A station in a Station Hunting-Circular Group must have a Route Restriction Class that will allow incoming route connections. If the connection is not allowed, a busy tone is returned. 8. When using a Phantom Telephone Number for a Circular Hunt station, consider the following: Whether to use the Phantom Telephone Number (PHTELN) to start the station hunt or not can be selected by the APHNL command. When using the PHTELN, assign“1”in the“PH”parameter. If not, assign“0”. When the Phantom Telephone Number is assigned to be used (when“PH = 1”): Station hunt starts by dialing either the Circular Hunt station number (telephone number) or its Phantom Telephone Number. Both numbers can be the pilot number. When the Phantom Telephone Number is assigned not to be used (when“PH = 0”): Station hunt starts by dialing the Circular Hunt station number (telephone number) only. The feature is not provided when the Phantom Telephone Number is dialed. 9. This feature is not available for a call in recall state by CALL BACK [C-1] or CALL HOLD [C-6]. Programming STEP 1:ASHC- Assign the required data for the STATION HUNTING-CIRCULAR Group. TN: Tenant Number STN: Station Number SECRET: Indication of Secretary Station 0/1-/Assignment SECRET STN: Station Number of the Secretary/Station *STN: Station numbers of the stations included in the group. Call to Station A, rings Station B Busy Station Idle Station Ringing StationStation A, Call Forward-B/DA to Station B, Is busy or idle Station B Secretary Station A Station C
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 657 Station Hunting - Circular S-7 Programming (cont’d) STEP 2:APHN- Assign Phantom Number (PHSTN) to each Circular Hunt Station (as necessary) TN: Tenant Number REAL STN: Station Number of the Circular Hunt station PH: Phantom Number mode 0 = Used individually 1 = Used as the pilot number (for station hunting) CNT (PHSTN): Phantom Station Number Note:* Indicates the order of a station in the group. For Pilot Stations within a Hunt Group to deny hunting function for incoming call from a station STEP 1:ASYD- System Data 1, Index 439, Bit 7. 0/1=Incoming call from station is hunted/not hunted. STEP 2:ASFC- Allow the service feature restriction class (SFI 181) for pilot station which denies hunting function for a incoming call from station. When activating the Feature via LDM STEP 1:ASHCL- Assign each Circular Hunt Group by using the Telephone Numbers. UGN: User Group Number TELN: Telephone Numbers of member stations SECRETARY TELN: Telephone Number of a Secretary Station (If necessary) STEP 2:ASYD- Assign System Data 1, Index 69, b5 (Resultant hunt when the forwarded party is also busy after CALL FORWARDING - Busy Line [C-2]). 0 = Hunt in the forwarding party group 1 = Hunt in the forwarded party group STEP 3:APHNL- Assign Phantom Telephone Number (PHTELN) to each Circular Hunt Group. UGN: User Group Number TELN: Telephone Number of the Circular Hunt station PH: Phantom Number mode 0 = Used Individually 1 = Used as the pilot number (for station hunting) PHTELN: Phantom Telephone Number Note Note: Multiple PHTELNs (maximum of 16) can be assigned per TELN. Select whether to use each PHTELN for station hunt or not by the“PH”parameter. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note 1 STEP 1:ASYDN- This data must be assigned to the NCN. System Data 1, Index 69, b5: Hunting Group when transferred party is busy (Station Hunting after Call Forwarding - Busy Line): 0 = Hunt in Transferring Party’s Group 1 = Hunt in Transferred Party’s Group