NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 238NDA-24297, Issue 1 C-81 Call Forwarding - I’mHere C-81 Call Forwarding - I’m Here General Description This service feature permits the CALL FORWARDING - ALL CALLS feature to be set/cancelled from the target station. Operating Procedure To set from the target station 1. Go off-hook; receive dial tone. 2. Dial the CALL FORWARDING - IM HERE access code (from the target station); receive special dial tone. 3. Dial the forwarding telephone number; receive service set tone. To cancel from the target station 1. Go off-hook; receive dial tone. 2. Dial the CALL FORWARDING - IM HERE cancel code (from the target station), receive special dial tone. 3. Dial the forwarding telephone number; receive service set tone. To cancel from the called party/forwarding party 1. Go off-hook; receive dial tone. 2. Dial the CALL FORWARDING - ALL CALLS cancel code (from the called station), receive special dial tone. Service Conditions 1. The following stations cannot set CALL FORWARDING - IM HERE: a.) a station where CALL FORWARDING - IM HERE is being set, b.) a station setting CALL FORWARDING - ALL CALLS [C-5]. 2. CALL FORWARDING - IM HERE can be set to the following stations: a.) a station setting CALL FORWARDING - IM HERE, b.) a station where CALL FORWARDING - ALL CALLS [C-5] is being set. 3. A call can be forwarded multiple times following CALL FORWARDING - IM HERE setting, if assigned in system data. 4. CALL FORWARDING - IM HERE can be set or cancelled from a subline of a D term. However, the transferred call terminates to the MY Line of the Dtermthat has set the service. 5. CALL FORWARDING - IM HERE can be set or cancelled when the target station is idle. 6. CALL FORWARDING - IM HERE can be cancelled from the forwarding station, following the CALL FORWARDING - ALL CALLS [C-5] cancellation procedure. 7. If Call Back is set to/by the station setting CALL FORWARDING - IM HERE, Call Back takes precedence. 8. Other service conditions are the same as for CALL FORWARDING - ALL CALLS [C-5]. 9. The target station in the remote node can set CALL FORWARDING - I’M HERE through FCCS link. 10. When using the FCCS network, there is no limit to the number of stations that may access this feature simultaneously. 11. When using the FCCS network, a Service Feature Restriction Class (SFC) is necessary for the forwarded destination and the forwarding party.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 239 Call Forwarding - I’mHere C-81 Service Conditions (cont’d) 12. When using the FCCS network, if the destination (target station) is a Dterm, CALL FORWARDING - I’M HERE can be set or cancelled from a sub line of a Dterm. At that time, the transferred call terminates to the My Line of the Dtermthat sets the service. 13. When using the FCCS network, the service can be set or cancelled when the forwarding station is idle. 14. When using the FCCS network, the Service Conditions are the same between CALL FORWARDING - DON’T ANSWER services to be set from the forwarding station and the target station (CALL FORWARDING - I’M HERE). 15. When using the FCCS network, CALL FORWARDING - I’M HERE cannot be set from the ISDN terminal (ISDN terminal cannot be the destination). 16. When using the FCCS network, CALL FORWARDING - I’M HERE can be set from the target station (not ISDN terminal) toward the ISDN terminal (ISDN terminal can be a forwarding station). 17. When using the FCCS network, CALL FORWARDING - I’M HERE cannot be a set to the station that has already set CALL FORWARDING - ALL CALLS (forwarding station). However, setting this service to the station that operates the service (destination) is available. 18. When using the FCCS network, this service cannot be used with SPLIT CALL FORWARDING [S-99]. 19. When using the FCCS network, CALL BACK [C-1, 1D] that is set to or from the forwarding station has priority over CALL FORWARDING - I’M HERE (recall or answer call for CALL BACK is not the object of CALL FORWARDING - I’M HERE). 20. When using the FCCS network, if this feature is set from the target station in the remote node within an FCCS network, dial the telephone number for the forwarding station number. 21. When using the FCCS network, the telephone number must be assigned to the destination station also. 22. When using the FCCS network, the service restriction is decided by the ASFC data programmed to the station that sets the service (destination station). Programming STEP 1:Assign the CALL FORWARDING - ALL CALLS data. (See CALL FORWARDING - ALL CALLS [C-5].) STEP 2:ANPD- Reserve a number level for feature access and cancel. STEP 3:ASPA- Assign an access code to CALL FORWARDING - I’M HERE entry SID = 28. Assign to CALL FORWARDING - I’M HERE cancel SID = 29. Assign Connection Status Index (CI) for Normal (N) service. STEP 4:ASFC- Assign a Service Feature Class that allows SFI = 99 to the target stations, and SFI 100 to the stationtobeset. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:SYS1, Index 4, b6. One Burst of Ringing On Call Forwarding (Call Forwarding) phone when Call Forwarding - All Calls service has been assigned (analog phones only). 0/1 = Not Required/Required
NEAX2400 IPX Feature Programming ManualPage 240NDA-24297, Issue 1 C-81 Call Forwarding - I’mHere FCCS Programming (cont’d) SYS1, Index 5, b1~3. Maximum number of Multiple Call Forwarding - All Calls/Busy Line occurrences: Note:This data is valid when SYS-1, Index 69, bit 7 is assigned as“1”. SYS 1, Index 69, b1. Send short tone when a call forwarded via Call Forwarding - All Calls service is answered. 0/1 = Not Required/Required SYS 1, Index 69, b7. Multiple Call Forwarding - Busy Line/All Calls 0/1 = Out/In Service SYS 1, Index 248, b7. Tone to be sent out when the handset is off-hook at the station on which Call Forwarding - All Calls service is set. 0/1 = Dial Tone (DT)/Special Dial Tone (SPDT) SYS2, Index 6, b4. Call Origination Restriction of Station upon Setting Call Forwarding - All Calls 0/1=Required/Not Required STEP 2:ANPDN- Assign the first number of the numbering level for feature set and cancel access code. STEP 3:ASPAN- Assign the feature access code. CI = N, SRV=SSC and SID28 (Call Forwarding - I’mhere;set) CI = N, SRV=SSC and SID29 (Call Forwarding - I’m here; cancel) STEP 4:ASFC- Assign the service restriction data. Assign RES = 1 (allowed) against SFI 99 (forwarding party for Call Forwarding - I’m here) and SFI 100 (Forwarded destination for Call Forwarding - I’m here) Note Note: SFI 100 should be allowed at the node that the destination station belongs to.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 241 Centrex Compatibility C-109 C-109 Centrex Compatibility General Description This feature allows a DTMF type telephone user engaged in a trunk call to send a hooking signal to the called office, enabling the call to be transferred to another station in that office. Operating Procedure Station A is connected to Station B, accommodated in another office 1. Station A presses switch hook; receives special dial tone of the called office. Dial the switch hook outside access code, or press the CAS switch hook feature. Station B is placed on hold. 2. Station A dials the desired telephone number. When Station A releases from the call, Station B will be connected to the dialed station. OR 3. Station A dials the Attendant access code. When Station A releases from the call, Station B will be connected to the Attendant. Service Conditions 1. This feature is available for DTMF telephones TEC=23/12 only. 2. The trunk that passes the hooking signal is determined by Route Class Data. 3. A COT is required for this application. 4. A D terminstrument may have a CAS switch hook key assigned as one of its feature/line appearance buttons, or it can use an access code. 5. A D termmay use its dedicated TRANSFER key to transfer calls internally. 6. CALL TRANSFER - ALL CALLS [C-11] to an inter-office station is not available when this feature is activated. Programming STEP 1:ARTD- Assign CDN 67:HKS, Central Office line hooking, as“1”for Central Route. STEP 2:AKYD- FKY 17 (CAS SHF) is assigned for D terms to switch hook flash the Centrex Route. STEP 3:ADSL- Assign SN=6 (Trunk Busy) and FKY=17 (CAS SHF; CAS). This command is used for assigning the function to each soft key. STEP 4:ASPA- SRV = SSC (Service Code), SID = 43 Condition (CI) = (H) Hooking for CAS switch hook outside.
NEAX2400 IPX Feature Programming ManualPage 242NDA-24297, Issue 1 C-133 Call Forwarding - Don’t Answer To UCD Queue C-133 Call Forwarding - Don’t Answer To UCD Queue General Description This feature allows calls to a station that has set CALL FORWARDING-DONT ANSWER to a UNIFORM CALL DISTRIBUTION group to be added to a UCD queue if all stations in the UCD group are busy. (Originally, calls forwarded to a UCD group would receive reorder tone if all stations in the group were busy.) Operating Procedure The operating procedure is the same as for normal CALL FORWARDING-DONT ANSWER[C-3]operation. Service Conditions 1. This feature is available in the U. S. A. and Canada and only works in the following cases: a.) Station call to a station that has set CALL FORWARDING-DONT ANSWER to a UCD group. b.) Trunk call to a station that has set CALL FORWARDING-DONT ANSWER to a UCD group. c.) Attendant transfers a station or trunk call to a station that has set CALL FORWARDING-DONT ANSWER to a UCD group. 2. This feature is not applicable with calls on CONSULTATION HOLD [C-17] or CALL TRANSFER [C- 10, C-11]. Programming No additional programming is required once UCD parameters are assigned. FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 243 Call Hold - Conference C-146 C-146 Call Hold - Conference General Description This feature allows a user to establish a conference connection by adding a third party who is held on a multiline of aDtermto the existing two-party connection. The held call which is to be added may be a station or trunk call. Operating Procedure To operate from a Dterm 1. Make a trunk/station call using line A on the Dterm. 2. Place the in-progress call on hold. 3. Place or answer a call using line B on the D term. 4. Press the TRANSFER key. 5. Enter an access code for Call Hold - Conference and line number of line A. 6. Three-party conference is established. To operate from other Dterm 1. Make a trunk/station call using line A on Dterm1. 2. Place the in-progress call on hold. 3. Place or answer a call using line B on D term2. 4. Press the TRANSFER key on D term2. 5. Enter an access code for Call Hold - Conference and line number of line A. 6. Three-party conference is established. To operate from an analog station 1. Make a trunk/station call using line A on the Dterm. 2. Place the in-progress call on hold. 3. Place or answer a call using an analog station. 4. Press momentarily the SHF key of the analog station. 5. Enter an access code for Call Hold - Conference and line number of line A. 6. Three-party conference is established. Service Conditions 1. This service is available for the general user and the Dtermuser. (not available for the ATT and ISDN terminal user.) 2. This service is available when the call is held by the D termHOLD key. 3. When the originally connected party (B) is placed on Exclusive Hold, this service is available only when the D termuser (A) engages in the call with the third party (C). 4. When the D termuser (A) places the station or trunk (B) on hold, including Exclusive Hold, DUAL HOLD [D-32D] cannot be activated. 5. This service is not available when line (A) or (B) is an intercom line, hot line or CAS line. In these cases, the service is restricted.
NEAX2400 IPX Feature Programming ManualPage 244NDA-24297, Issue 1 C-146 Call Hold - Conference Service Conditions (cont’d) 6. This service is available when the parties (A), (C), the lines (A) and (B) are the following: a.) interoffice trunk (including ISDN line) b.) C.O. line/tie line c.) station, including virtual stations. In case the ISDN terminal, intercom line, hot line, or CAS line is used, the service is restricted. 7. Data communications are not considered in this service. 8. A D termuser dials the CALL HOLD CONFERENCE code and then dials the telephone number. (After the CALL HOLD CONFERENCE code is dialed, no tone is returned and the LCD shows transferring.) 9. When the three-way call cannot be established due to all conference trunks busy, service restriction, etc., reorder tone is returned. 10. When the held party is the trunk, billing is performed according to the system data (SYS1, Index 33, b6, b5, b4, b3). In case the held party is the station, the billing stops at the time the station is placed on hold. Programming STEP 1:ASFC- Call Hold - Conference must be allowed for appropriate service feature classes (SFCs). SFI = 75. STEP 2:ANPD- Reserve a number level for feature access. STEP 3:ASPA- Assign an access code for Call Hold - Conference. CI = H, SRV = SSCA (Service Code Appendix), SIDA = 97, NND = number of digits in access code. STEP 4:AT R K- Assign LENs in Route 909 (Digital Conference Trunk). Note that Group Number and Level Number must be one of the following: 210, 213, 216, 221, 224, 227, 232, or 235. STEP 5:MBTK- Make idle the assigned Digital Conference Trunk(s). STEP 6:ARSC: - Allow route restriction data for appropriate RSC(s). STEP 7:ARRC- Allow trunk-to-trunk connection(s) between routes if necessary. STEP 8:ASTD- Assign the following data when a C.O. line is involved in a conference: STM = 0, STS = 2, and ST = 1. FCCS Programming No unique programming is required for the FCCS network. XX X XX X Module Unit Group Level
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 245 Call Block C-150 C-150 Call Block General Description This feature is a part of Caller ID service. This feature restricts termination of incoming calls from the preassigned calling numbers. This feature is available by designating the calling number by the MAT. Call Block is used to restrict an incoming call that has a Restriction Number (Physical Station Number, telephone number or the Caller ID number, which are preset by each station). The Restriction Number can be set or cancelled at each station by using the access code or the feature key. The called station can send busy tone to the caller. Operating Procedure Using Access Code To assign the Restriction Number (the latest incoming call is to be registered as the Restriction Number) 1. Lift the handset. 2. Dial the Access Code (ACC for registration of Restriction Number by the last incoming call). 3. Receive service set tone (SST). Note 1 4. The latest incoming call number is registered as the Restriction Number. To assign the Restriction Number by dialing an optional number 1. Lift the handset. 2. Dial the Access Code (ACC for registration of Restriction Number by dialing an optional number). 3. Receive special dial tone (SPDT). 4. Dial the number to be restricted. 5. Receive service set tone after the preassigned inter-digit timer (default is 6 seconds). Note 1 6. The dialed number is registered as the Restriction Number. To cancel the registered Restriction Number 1. Lift the handset. 2. Dial the Access Code (ACC for cancelling the Restriction Number). 3. Receive service set tone (SST). Using Feature Key Note 2 1. Press the CALL BLOCK key when the station is idle, a call is terminating to the station, or when the station is in a two-party connection. 2. The CALL BLOCK key lights red. 3. The latest incoming call number is registered as the Restriction Number. To Set the Restriction Number 1. Press the CALL BLOCK key when the station is idle, a call is terminating to the station, or when the station is in a two-party connection. 2. The latest calling number is displayed for 5 seconds on the LCD. 3. Press the CALL BLOCK set key (“*”or“#”key, depending on system data) while the number is displayed. 4. The CALL BLOCK LED lights red. 5. The latest incoming call number (the physical station number or the received calling number) is registered as the Restriction Number.
NEAX2400 IPX Feature Programming ManualPage 246NDA-24297, Issue 1 C-150 Call Block Operating Procedure (cont’d) To set the Restriction Number by dialing an optional number 1. Lift the handset. 2. Press the CALL BLOCK key. 3. Receive special dial tone. 4. Dial number to be restricted. 5. Receive service set tone after the preassigned inter-digit timer (default is 6 seconds). Note 1 6. The CALL BLOCK key lights red. 7. The dialed number is registered as the Restriction Number. To confirm the registered Restriction Number 1. Press the CALL BLOCK key when the station is idle (when the latest received calling number has been registered, the number is displayed on the LCD). 2. Continue pressing the CALL BLOCK key in the same manner to confirm the other Restriction Numbers. The other Restriction Numbers are displayed in consecutive order. 3. The registered Restriction Number is displayed for 5 seconds. When using the MAT command to confirm the registered Restriction Number 1. Start the DCBD command. 2. Enter the telephone number or LENS. 3. Select to display the registered Restriction Number. 4. The Restriction Number, which is registered to the line corresponding to the specified telephone number or LENS, is displayed. To cancel the registered Restriction Number 1. Confirm that the Restriction Number to be cancelled is displayed on the LCD (See the above-mentioned procedure“To confirm the registered Restriction Number”). 2. Press the“*”or“#”key for the Restriction Number to be cleared (depends on the system data), while the corresponding number is displayed. 3. When all the Restriction Numbers are deleted, the LED of CALL BLOCK feature key (or soft key) goes off. Note 1:When the Restriction Number has already registered up to the maximum number, reorder tone is heard. First cancel the former registered Restriction Number, then set the new Restriction Number again from the beginning. Note 2:When a DtermSeries E is used at the station, the LCD displays are as shown on the next page. LCD displays for Service Set, Confirmation, and Cancel are shown on the following page. Set/Cancel can be selected as the“*”or“#”key, depending on system data. Assignment of one of these keys as Cancel key, will assign the other as the Set key. 24 digit display of Dterm Series E When the last incoming call is displayed: L:XXXXXXXXXXXXXX BLOCK ENTRY [*] The first 14 digits of the latest calling number is displayed on the right side of the LCDThe latest incoming call
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 247 Call Block C-150 Operating Procedure (cont’d) When confirming the Restriction Number: When HELP Key for CALL BLOCK of Soft key is pressed: Service Conditions When the Restriction Number is registered by the MAT 1. When the calling number is not received, this service is not activated. 2. The calling number for this service is assigned to the parameter CID of ACID command. When only the first part of the calling number is assigned to the CID, this service is applied to any calling number that begins with the assigned number. For example, when“0471”is assigned to the CID, this service is applied to any calling number that begins with“0471”such as 0471-12-3456 and 0471-234-5678. 3. The following numbers cannot be assigned to the parameter CID of ACID command: a.) The first part of the already assigned number, b.) The number whose first part is the same as the already assigned number. For example, when“123”is already assigned to the CID, such numbers as“1”,“12”,“1234”cannot be assigned. 4. When the calling number is received via CCIS line, this feature is available for the first 16 digits (provided that“1”is assigned to CDN:98 (CI) of ARTD command). 5. This service is available only for stations (single line telephone and D term). 6. This service is available for the following cases: a.) When an incoming call is directly terminated to a station, b.) When an incoming call is transferred to a station using Call Forwarding - All Calls/Busy Line/ Don’tAnswer 7. Call Forwarding - All Calls takes precedence over this feature. 8. A maximum of 12 calling numbers can be assigned for a single station. 9. The following circuit card is required for Analog Caller ID: 10. This service is available only for the stations service restrictions are released (SFI 165 = 1). 11. This service is not available for PCS terminal or ISDN terminal. CIRCUIT CARD NAMEREMARKS PA-8COTBJ 1:XXXXXXXXXXXXXX BLOCK CLEAR [#] The first 14 digits of the registered number is displayed on the right side of the LCDThe registered number is indicated in order CALL BLOCK Page 1 NUMBER Page 2 INCOMING CALL RESTRICT WHEN A REGISTRATION>>>