NEC Neax 2400 Ipx Feature Programming Manual

							NEAX2400 IPX Feature Programming ManualPage 778NDA-24297, Issue 1
U-1 Uniform Call Distribution (UCD)
Service Conditions (cont’d)
Example:
c.) UCD station peg count:
Count of incoming calls to each station in each group
Count of answered calls
Count of other calls (abandoned, restricted, blocked)
Example:
22. UCD Peg counts are available for calls transferred to the UCD group by the Attendant and for calls
transferred to the UCD group from a station.
23. The total numbers of incoming calls for which the UCD queueing feature is available, and other incoming
calls such as intra-office, tie line, etc., are as follows:
1 IMG, 4 IMG system 384 calls/system maximum
IPX-U (16 IMG) system 640 calls/system
Calls above this limit are terminated by a busy tone connection.
24. During queueing block, the ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] is valid. The
attendant hears reorder tone when the ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] is
restricted.
25. OVERFLOW-UCD [O-13] is available.
26. When a UCD controlling station transfers the in-progress station call or trunk call to a station which has
been set CALL FORWARDING-ALL CALLS [C-5] or CALL FORWARDING-BUSY LINE [C-2]
whose forwarding destination is the UCD controlling station, these features are valid.
27. When UCD queueing is not available and the system data ASYD SYS 1 Index 60 bit 3 = 1 assigned, UCD
peg count is not activated.
28. When the controlling station transfers the station/trunk to another station that has set CALL
FORWARDING - ALL CALLS [C-5] or CALL FORWARDING - BUSY LINE [C-2] (to the same
controlling station), call forwarding is activated and the MCI message is sent out.
29. Whether UCD incoming call information is to be sent to a Message Center Interface (MCI) or not can be
specified on a UCD group basis using the AUCD command. This feature can be assigned to each UCD
Group. In the case of UCD incoming calls overflowing to a UCD Group, the judgement whether the
information is to be sent to MCI or not depends on the terminated UCD Group.
30. When OVERFLOW - UCD [O-13] is activated, the transferred destination’s data decide whether UCD
incoming call information is sent to MCI or not.
FROM 07/24 09:00 TO 07/24 10:00
UCD GROUP INCOMING ANSWER ABANDON
11266
21183
TOTAL23 14 9
FROM 07/24 9:00 TO 07/24 10:00
UCD GROUP TN STN RINGING ANSWER ABANDON
1 1 1000 4 4 0
1001 3 2 1
GROUP TOTAL761 
						

							NEAX2400 IPX Feature Programming Manual
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Uniform Call Distribution (UCD) U-1
Service Conditions (cont’d)
31. The UCD group can be programmed to the Local Data Memory (LDM). The conditions are as shown
below.
a.) Only Telephone Number and PS Number can be used when programming UCD group to LDM.
b.)“UCD group assigned by ASHU command”,“UCD group assigned by ASHUL command”and
“UCD group assigned by ASHUN command”cannot be used together in the system. If assigning
different kind of UCD groups in the system, the“UCD group assigned by ASHUN command”
has top priority, and the“UCD group assigned by ASHUL command”take precedence over
“UCD group assigned by ASHU command”.
c.) The maximum number of UCD groups which can be programmed in LDM per node are 63
groups.
d.) An UCD group, programmed in a LDM, can accommodate 100 stations at the maximum.
e.) The overflowing destination for UCD group, programmed in LDM, is UCD group, programmed
in LDM only.
f.) Only one overflowing destination can be assigned to an UCD group.
g.) A call can be overflowed 4 times at the maximum by using OVERFLOW-UCD [O-13]. If
overflowing destinations are all busy, the call is queued into original group (depending on system
data). See figure below.
Note:The call cannot overflow more than 5 times.
h.) The user can set or cancel Busy Out using UCD stations programmed in LDM.
32. This feature is available via FCCS link.
33. A UCD Group for FCCS service is not available for the destination of the dead level or the dead number.
34. The following number is assignable to a station of the UCD group.
a.) Physical Station Number (Physical Station Number, Phantom Number, Monitored Number [Pilot
No.], DTE station)
b.) Telephone number
35. When activating this feature via the FCCS network, only the telephone number is available for FCCS
service.
Overflowing destination  
    for UCD group A
Overflowing destination  
    for UCD group B
Overflowing destination  
    for UCD group C
Overflowing destination  
    for UCD group D O verflowing destination  
    for UCD group E
Ca
ll 
Te
rmi
na
ti
on
   UCD  
 group A 
 All Busy
   UCD  
 group B 
 All Busy
   UCD  
 group C 
 All Busy
   UCD  
 group D 
 All Busy
   UCD  
 group E 
 All Busy    UCD  
 group F 
 
 The call is placed in queue for the 
 originally called UCD group A.Overflow
Overflow
Overflow
Overflow
Note 
						

							NEAX2400 IPX Feature Programming ManualPage 780NDA-24297, Issue 1
U-1 Uniform Call Distribution (UCD)
Service Conditions (cont’d)
36. When activating this feature via the FCCS network, the maximum number of the UCD groups in a node
is 63.
37. When activating this feature via the FCCS network, the station assigned by using the Physical Station
Number and the station assigned by using the telephone number cannot be accommodated in the same
group and the same node.
38. When activating this feature via the FCCS network, the maximum number of stations per group are as
shown below:
Physical Station Number: 100 stations
Telephone Number: 100 stations
39. When activating this feature via the FCCS network, two types of UCD groups are available:
Group (a): All the stations belonging to one group are accommodated in the same node.
Group (b): Stations belonging to one group are accommodated in differentnodes.
Group (a) and Group (b) can be used together within a FCCS network.
40. When using the FCH card in conjunction with FCCS link:
a.) Stations in four different nodes can be assigned in a UCD group.
Node BNode A
Group (a) Group (b) 
						

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NDA-24297, Issue 1Page 781
Uniform Call Distribution (UCD) U-1
Service Conditions (cont’d)
b.) When stations belonging to different nodes are assigned to a UCD group, the station hunt is not
activated in assigned order if the stations are not assigned in continuous order within a node.
First, the call is shifted to the stations within the node of the UCD controlling station, even though
it is not in consecutive order (in the node, station hunt is activated in assigned order). After all the
stations in the node are hunted, the station hunt is shifted to the next assigned station and the
stations in the node are hunted in assigned order. See the figure below.
41. Phantom Telephone Number (PHTELN) can also be assigned to each telephone number (a maximum of
16 PHTELNs per TELN, TELNs + PHTELNs in total = 60,000 or less). The assigned PHTELN may or
may not be the UCD group number by the APHNN command setting (see Interactions).
42. When activating this feature via the FCCS network, BUSY OUT is available for the station assigned by
the telephone number.
43. When a call terminates to the UCD station through FCCS link, MCI data can be output. MCI text format
is designated via the ASYDL command.
44. When activating this feature via the FCCS network, when PEG COUNT [P-7] service is provided, UCD
Route Peg Count/UCD Group Peg Count/UCD Station Peg Count is available.
45. When activating this feature via the FCCS network, in regard to CALL WAITING LAMP - UCD [C-76]
service, if a UCD incoming call is terminated when the queue slot is full, the lamps of the stations in the
same node that accommodates the controlling station, start to flash.
46. When activating this feature via the FCCS network, a UCD station assigned by the telephone number
cannot be a destination station for DIRECT-IN TERMINATION (DIT) [D-7] or NIGHT CONNECTION
FIXED/FLEXIBLE [N-1/2].
47. A UCD group may accommodate members from four different Fusion Point Codes.
48. When all FCCS links are busy:
a.) UCD member stations belonging to the node where the UCD controlling station is not
accommodated are not hunted.
b.) when all UCD stations in a hunt group are busy, incoming calls routed to the group are not
queued. The calling party hears busy tone.
Example:
Station No. 1 is the UCD controlling station. When the call encounters busy, the call is hunted in order of No. 3, No. 
4 (hunted in the node of the controlling station) to No. 2, No. 6, No. 8 (hunted in the node C that accommodates the 
next station in assigned order) to No. 5, No. 7.
Node A Node BNode C
Note:Numbers under the stations show the assigned order.
No.1 No.3 No.4 No.5 No.7 No.2 No.6 No.8
(Controlling station) 
						

							NEAX2400 IPX Feature Programming ManualPage 782NDA-24297, Issue 1
U-1 Uniform Call Distribution (UCD)
Service Conditions (cont’d)
c.) When the CCIS line is used as the alternative routing, SERVICE DISPLAY is not activated and
the hunting function is completed at the terminated station.
49. When using a Phantom Telephone Number (PHTELN) for a UCD controlling station via FCCS, consider
the following:
a.) Whether to use the PHTELN to start the UCD hunt or not can be selected by the command
APHNN. When using the PHTELN, assign“1”in the“PH”parameter. If not, assign“0”.
b.) When“PH = 1”: UCD hunt starts by dialing either the Telephone Number of the controlling
station or its Phantom Telephone Number. Both numbers can be the UCD group number.
c.) When“PH = 0”: UCD hunt starts by dialing the Telephone Number of the controlling station
only. The feature is not provided when the PHTELN is dialed.
Interactions
1. UCD PEG COUNT information is available using Traffic commands. Refer to PEG COUNT[P-7]for
more information.
2. CALL FORWARDING-ALL CALLS [C-5]: Only the controlling station or the Attendant Console can
activate this feature. When activated, calls to the UCD group will be diverted. If the destination station is
busy, busy tone is returned to the calling party. If the UCD group number is a Phantom Number, CALL
FORWARDING-ALL CALLS [C-5] cannot be activated.
3. CALL FORWARDING ALL CALLS/BUSY LINE [C-2, 5]: When a member station in a UCD group
activates CALL FORWARDING-ALL CALLS [C-5] or CALL FORWARDING-BUSY LINE [C-2],
only calls directed to that station are forwarded. UCD group calls are not affected. UCD calls will bypass
the call forwarded station.
4. CALL FORWARDING-DON’T ANSWER [C-3]: All calls terminating at a UCD station will forward if
the call is not answered before the Call Forwarding timer expires.
5. There is no peg count for calls directed to a UCD group which terminate to a station outside the UCD
group due to CALL FORWARDING [C-2, 3, 5].
6. ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]: UCD calls extended by the Attendant to
the controlling station will not camp-on unless all of the non-controlling stations are either busy or in the
Busy Out state, and the controlling station is engaged in a two-way conversation. Then the call will camp-
on to the controlling station and will terminate at the first available station.
7. In the event of a non-UCD call extended to a member station of a UCD Group, ATTENDANT CAMP-
ON WITH TONE INDICATION [A-1] will operate normally.
8. If the UCD controlling station answers an ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]
call using CONSULTATION HOLD-ALL CALLS [C17], there is no peg count.
9. BUSY VERIFICATION [B-3]: This feature can be used by the Attendant to check the busy/idle condition
of an individual station assigned to a UCD group. When this feature is used against an individual station
that is idle but has set Busy Out, the Attendant will receive reorder tone.
10. BUSY VERIFICATION [B-3] will activate the normal hunting sequence, and the next station in the UCD
group scheduled to receive the call will be rung. BUSY VERIFICATION [B-3] will operate only when all
the stations in the group are busy, and only if the station is engaged in an actual call.
11. A D
termuser can set or cancel Busy Out at any time and from any condition (idle, busy, three-way
conference, PRIVACY RELEASE [P-18]), simply by pressing the BUSY OUT key.
12. Single-line users can set Busy Out by going off-hook and dialing the BUSY OUT access code, or from the
switch hook flash, by dialing the BUSY OUT access code when engaged in a normal two-way
conversation. 
						

							NEAX2400 IPX Feature Programming Manual
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Uniform Call Distribution (UCD) U-1
Interactions (cont’d)
13. The DND key functions in the same manner as the BUSY OUT key for UCD calls. However, while the
BUSY OUT key allows non-controlling UCD stations to receive calls dialed directly, use of the DND key
restricts all incoming calls.
14. If OVERFLOW-UCD [O-13] is in service, overflow will take place if all the stations in the first group are
busy or in the Busy Out state.
15. If the OVERFLOW-UCD [O-13] group is also busy, queuing to the first group takes place.
16. Once BUSY OUT cancel code is activated, any UCD call in queue will automatically be directed to and
ring the cancelling UCD station.
17. BUSY OUT set/cancel cannot be activated by a D
termuser from the idle (on-hook) condition if the My-
line is in use by another Dtermuser. The Dtermuser must first go off-hook or press the SPEAKER key (even
though no line will actually be seized), before pressing the BUSY OUT set/cancel key.
18. If the system is reset, traffic measurement requests are no longer in service.
19. When using a Phantom Number for a UCD controlling station, consider the following:
a.) Whether to use the Phantom Number to start the UCD hunt or not can be selected by the
command APHN. When using the Phantom Number, assign“1”in the“PH”parameter. If not,
assign“0”.
b.) When“PH = 1”: UCD hunt starts by dialing either the station number of the controlling station or
its Phantom No. Both numbers can be the UCD group number.
c.) When“PH = 0”: UCD hunt starts by dialing the station number of the controlling station only.
The feature is not provided when the Phantom Number is dialed.
Programming
STEP 1:ASYD - System Data 1, Index 60, bit 3. Selection of UCD Queuing:
0/1 = UCD Queuing is provided/Not provided
System Data 1, Index 70, bit 6. Designation of announcement trunk used for Delay Announcement-
UCD service: 0/1=Common/Per UCD group
STEP 2:ASYDL - System Data SYS 1, Index 804, bit 0
0/1 = BT/RBT is sent to a caller when an attendant console transfers the call to UCD group that is all
busy.
STEP 3:ASHU/ASHUL- Assign the required data for the UCD group:
TN/UGN: Tenant Number/User Group Number (Fixed to“1”)
STN/TELN: Station Number/Telephone Number (max: 16 digits)
CNT: Number of stations to be entered (recommended maximum of 100 stations)
EDIT STN/EDIT TELN: Station Numbers/Telephone Numbers of the stations included in the UCD
group
(The order in which stations are programmed is the order in which they will be hunted.)
STEP 4:ANPD- Reserve a number level for feature access. Assign Connection Indexes of Normal (N),
Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan.
STEP 5:ASPA- Assign an access code to UCD BUSY OUT. SRV = SSCA (Service Code Appendix), SIDA =
50 BUSY OUT set, SRV = SSCA (Service Code Appendix), SIDA = 51 BUSY OUT cancel.
Connection Status Indexes CI = N, Normal (N) and CI = H, Hooking (H).
STEP 6:AKYD- Assign BUSY OUT set/cancel key (same key does both; toggles function on/off). Assign
Type:Function:UCD BUSY OUT [19]. Assign UCD Call Waiting Indication key. Assign
Type:Function:CALL WAITING LAMP [47]. 
						

							NEAX2400 IPX Feature Programming ManualPage 784NDA-24297, Issue 1
U-1 Uniform Call Distribution (UCD)
Programming (cont’d)
STEP 7:ADSL-AssignUCDBOkey;AssignSN=0(Idle),3(CalledStationBusy)andFKY=19(UCDBusy
Out).
This command is used for assigning a function to each soft key.
STEP 8:AT R F- Assign Traffic Measurement Order.
TYPE: Type of Traffic Measurement
INTERVAL: Output Interval must be assigned in units of ten minutes (range is from 30-120 minutes),
or data“0”must be assigned, which is the instruction for assigning output time.
FROM-TO-: Measurement time is to be designated.
TIME: Output Time
TYPE: 1-11
1: Terminal Traffic Measurement
2: Route Traffic Measurement
3: Station Peg Count
4: Attendant Console Peg Count
5: Route Peg Count
6: Service Peg Count
8: UCD Route Peg Count
9: UCD Group Peg Count
10: UCD Station Peg Count
11: CCIS Traffic Count
STEP 9:DTF3- Display of Traffic Data 3
TYPE: Type of Traffic Measurement
8: UCD Route Peg Count
9: UCD Group Peg Count
10: UCD Station Peg Count
STEP 10:AUCD/AUCDL- Assign the related data for the UCD group, if necessary. Assign the tenant number/
user group number and the station number/telephone number of the UCD controlling station, QTH
ACT, QTH for the UCD PEG COUNT, CWT for CALL WAITING LAMP UCD [C-76], and MCI for
MESSAGE CENTER INTERFACE [M-26].
STEP 11:APHN- Assign Phantom Number to each UCD controlling station (if necessary).
TN: Tenant number
REAL STN: Station number of the controlling station
PH: Phantom number mode
0 = Used individually
1 = Used as the UCD group number (UCD hunting to be activated)
PHSTN: Phantom station number 
						

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NDA-24297, Issue 1Page 785
Universal Sender U-3
U-3 Universal Sender
General Description
This feature permits dialed numbers to be transmitted via a sender, a device that will automatically add or delete the
necessary number of digits or perform any necessary conversions.
Operating Procedure
No manual operation is required.
Service Conditions
1. For incoming connections, digits may be deleted according to the route involved. A maximum of 4 digits
may be added (including the access code).
2. For outgoing connections, digits may be added/deleted according to the route involved. A maximum of 24
digits may be deleted, and a maximum of 4 may be added (including the access code).
3. LEAST-COST ROUTING [L-5]: Digits may be added/deleted according to the route involved and the
dialed digits. A maximum of 24 digits may be deleted, and a maximum of 24 may be added, consisting of
either digits or 2.8 second pauses.
Interactions
1. For features requiring digit translation, refer to the specific feature programming description.
2. The ASTP, AOSP, and AISP commands operate to translate incoming TIE Line digits that are received
by the register and then sent to the opposite PBX via UNIVERSAL SENDER. The ANND command is
used like the AMND command. It tells the system how many digits the register is to expect for a specific
route. The UNIVERSAL SENDER then sends the digits to the opposite PBX. Features requiring the
UNIVERSAL SENDER are:
ATTENDANT CONSOLE [A-3]
ATTENDANT KEY PAD [A-4]
AUTOMATIC TRUNK TEST [A-21]
CALL FORWARDING-OUTSIDE [C-28]
LEAST-COST ROUTING-3/6 DIGIT [L-5]
OUTGOING TRUNK QUEUING [O-2]
OFF-HOOK QUEUING [O-7]
PUSHBUTTON CALLING [P-4]
PUSHBUTTON-TO-ROTARY CONVERSION [P-6]
SPEED CALLING [S-3, 21, 23]
TOLL RESTRICTION-3/6-DIGIT [T-7]
Programming
STEP 1:AT R K- Assign these LENs as sender Route 905, Trunk. A LEN consists of the following:
Level numbers for the sender trunks are 4-7.
XX                X             XX           X Module Group Unit Group Level
   
						

							NEAX2400 IPX Feature Programming ManualPage 786NDA-24297, Issue 1
U-3 Universal Sender
Programming (cont’d)
STEP 2:MBTK- Assign the Make Idle status to the sender trunks. 
						

							NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1Page 787
Variable Timing Parameters V-1
V-1  Variable Timing Parameters
General Description
The Variable Timing Parameters feature gives the PBX the versatility to change timing parameters, using the
MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. All timing parameters for a specific timing
sequence are set initially within the generic program. These timing parameters can be changed to accommodate user
requirements.
Operating Procedure
No manual operations required. Refer to the NEAX2400 IPX Office Data Specification.
General Description 
The following list describes the major VARIABLE TIMING PARAMETERS
1. Automatic Recall Timer: AUTOMATIC RECALL [A-8]:
a.) standard timing: 30 seconds
b.) variable timing: 2-30 seconds (two-second increments)
2. No Answer Timer for station call: CALL FORWARDING-DON’T ANSWER [C-3]:
a.) standard timing: 30 seconds
b.) variable timing: 2-30 seconds (two-second increments)
3. No Answer Timer for station call via an Attendant Console: CALL FORWARDING-DON’T ANSWER
[C-3]:
a.) standard timing: 10 seconds
b.) variable timing: 2-30 seconds (two-second increments)
4. No Answer Timer for Call Transfer: CALL TRANSFER-ALL CALLS [C-11]:
a.) standard timing: 30 seconds
b.) variable timing: 2-30 seconds (two-second increments)
5. Periodic Time Indication Tone Timer: PERIODIC TIME INDICATION TONE [P-11]:
a.) standard timing: first period - 3 minutes; other periods - 3 minutes
b.) variable timing: first period - 0.5 to 12.5 minutes (0.5-minute increments), other periods - 0.5 to
12.5 minutes (0.5-minute increments)
6. Recall Timer for unanswered paging: PAGING TRANSFER [P-10] and RADIO PAGING [R-16]:
a.) standard timing: 30 seconds
b.) variable timing: 30 to 480 seconds (30-second increments).
All other timers are variable (e.g., Register pre-pause timer, Sender pre-pause timer, and switch hook
timer).
Note:If no data is entered, the system operates properly using default data (RAM data). ASYD indexes are not
usually reprogrammed, with the possible exception of System Data 1, Indexes 156 and 157. All the
hexadecimal data mentioned is default data.