NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 488NDA-24297, Issue 1 M-23 Message Waiting Lamp Setting - Attendant M-23 Message Waiting Lamp Setting - Attendant General Description This feature permits an ATTENDANT CONSOLE [A-3] to set or cancel a Message Waiting indication on a station provided with this feature. Operating Procedure To set a Message Waiting indication 1. Press an idle loop key. 2. Dial the Message Waiting set code (up to 3 digits); receive special dial tone. 3. Dial the telephone number; receive service set tone. 4. Message Waiting indication is set. 5. Press the RELEASE key to return to an idle condition. To cancel a Message Waiting indication 1. Press an idle loop key. 2. Dial the Message Waiting cancel code (up to 3 digits); receive special dial tone. 3. Dial the telephone number; receive service set tone. 4. Message Waiting indication is cancelled. 5. Press the RELEASE key to return to an idle condition. Service Conditions 1. The Message Waiting lamp on a single line telephone or a Dtermwill be lit when this feature is activated. 2. When Message Waiting is set to a D termstation, the LCD display indicates: 3. Message Waiting cannot be set when the ATTENDANT CONSOLE [A-3] is in a consultation condition with a station or trunk. 4. An Attendant attempting to set Message Waiting to a station where Message Waiting has previously been set, will receive busy tone. 5. In a MULTIPLE CONSOLE OPERATION [M-4], if Message Waiting is set by one ATTENDANT CONSOLE [A-3], it can be cancelled by another. 6. Message Waiting indications are cleared when the system is initialized.MW (Time Display)
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 489 Message Waiting Lamp Setting - Attendant M-23 Service Conditions (cont’d) 7. When Call Indicator LampNoteis controlled by MESSAGE WAITING LAMP SETTING - STATION [M-30], the tone and display indication of the Attendant Console and Call Indicator Lamp of the station are as follows, depending on the status of the station. Interactions 1. For MESSAGE WAITING LAMP SETTING-ATTENDANT, an 8DLC/16ELC card is required. 2. An external power source is required to light a lamp for a single-line telephone. The D termuses an 80 VDC power source. NEC stocks Lorain Model HSA3H, stock number 241440. 3. Only the Attendant can set and extinguish the Message Waiting Lamp. Programming STEP 1:ANPD- Reserve a number level for feature access and cancel. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPA- Assign an access code to activate MESSAGE WAITING LAMP SETTING-ATTENDANT SRV = SSCA (Service Code Appendix); SIDA = 54 and to extinguish the MESSAGE WAITING LAMP SETTING-ATTENDANT SRV = SSCA (Service Code Appendix); SIDA = 55. Assign the Connection Status Index (CI) for Normal (N) service. STEP 3:ASFC- Assign a Service Feature Class that allows SFI = 74 to the stations that will receive MESSAGE WAITING LAMP SETTING-ATTENDANT. STATUS OF PREASSIGNED STATIONATTENDANT CONSOLE CALL INDICATOR LAMP STATUS OPERATION LCDTYPE OF TONE Unused telephone number Dead Level Restricted stationCancelling Telephone numberReorder Tone Setting Call Indicator Lamp OFFIdle Busy Lock Out Make BusyCancelling Telephone numberService Set ToneOFF Setting ON Call Indicator Lamp OFF set from AttendantCall Indicator Lamp ON set from stationCancelling Telephone numberService Set ToneON Setting Call Indicator Lamp ON set from AttendantCall Indicator Lamp OFF set from stationCancelling Telephone numberService Set ToneOFF Setting Busy Tone ON Call Indicator Lamp ON set from stationCancelling Telephone numberService Set Tone ON Setting Busy Tone
NEAX2400 IPX Feature Programming ManualPage 490NDA-24297, Issue 1 M-23 Message Waiting Lamp Setting - Attendant FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:ANPDL- Reserve a number level for feature access and cancel. Assign Connection Indexes, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL- Assign an access code to activate MESSAGE WAITING LAMP SETTING-ATTENDANT SRV = SSCA (Service Code Appendix); SIDA = 54 and to extinguish the MESSAGE WAITING LAMP SETTING-ATTENDANT SRV = SSCA (Service Code Appendix); SIDA = 55. Assign the Connection Status Index (CI) for Normal (N) service.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 491 Multiple Call Forwarding - Busy Line M-24 M-24 Multiple Call Forwarding - Busy Line General Description This feature permits a call to a busy station to be forwarded, a maximum of five times, to preprogrammed idle stations. Existing CALL FORWARDING - BUSY LINE [C-2] service MULTIPLE CALL FORWARDING - BUSY LINE [M-24] service Operating Procedure To set from an individual station 1. Lift the handset; receive dial tone. 2. Dial the specific CALL FORWARDING - BUSY LINE access code; receive special dial tone. 3. Dial the desired target telephone number; receive service set tone. To cancel from an individual station 1. Lift the handset; receive dial tone. 2. Dial the specific CALL FORWARDING - BUSY LINE [C-2] cancel code; receive service set tone. To set from the ATTENDANT CONSOLE [A-3] 1. Press an idle loop key. 2. Dial the CALL FORWARDING - BUSY LINE [C-2] access code; receive special dial tone. 3. Dial the TENANT [T-12] number (2 or 3 digits). CF-B, 1st time A B S Busy Call 1st TimeCF-B 2nd TimeCF-B 3rd TimeCF-B 4th Time CF-B 5th Time CF-B Idle S Call A B C D E FBusy Ringing Busy
NEAX2400 IPX Feature Programming ManualPage 492NDA-24297, Issue 1 M-24 Multiple Call Forwarding - Busy Line Operating Procedure (cont’d) 4. Dial the originating telephone number. 5. Dial the desired target telephone number; receive service set tone. To cancel from the ATTENDANT CONSOLE [A-3] 1. Press an idle loop key. 2. Dial the CALL FORWARDING - BUSY LINE [C-2] cancel code; receive special dial tone. 3. Dial the TENANT [T-12] number (2 or 3 digits). 4. Dial the originating telephone number; receive service set tone. Service Conditions 1. If the called station is busy and MULTIPLE CALL FORWARDING - BUSY LINE [M-24] is set at the called station, the call is forwarded to the designated station. 2. A call cannot be forwarded more than five times, even if the fifth station has CALL FORWARDING - BUSY LINE set. 3. A call cannot be forwarded to the originating station. 4. If the call is forwarded back to the originally called station, or a station that has already been forwarded to, call forwarding will end at that station. 5. CALL FORWARDING - BUSY LINE [C-2] and CALL FORWARDING - ALL CALLS [C-5] combined: a.) Any combination of CALL FORWARDING - BUSY LINE [C-2] and CALL FORWARDING - ALL CALLS [C-5] may be made, up to a total of five forwards. b.) If the fifth forwarding destination is busy, the caller receives busy tone, and the call will not forward again. c.) If a forward destination is the calling station, the calling station will receive busy tone. d.) If a forwarding destination is the originally called station, and if the originally called station forwarded the call with CALL FORWARDING - ALL CALLS [C-5], the ultimate destination is the originally called stations CALL FORWARDING - ALL CALLS [C-5] destination. CF-A, final time CF-A, 1st time Call CF-ACF-A CF-B SAB D
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 493 Multiple Call Forwarding - Busy Line M-24 Service Conditions (cont’d) e.) If a forwarding destination is the originally called station, and if the originally called station forwarded the call with CALL FORWARDING - BUSY LINE, the ultimate destination is the originally called station. f.) If the call is forwarded to a station where it has previously been forwarded to, the call will end at that station. 6. CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2] and CALL FORWARDING - DONT ANSWER [C-3] combined: a.) Although CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C-2] and combinations of the two are limited to five forwards, when a forwarding sequence is divided by CALL FORWARDING - DONT ANSWER [C-3], CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C-2] can begin again (the only limit is five consecutive forwards). 1st TimeCF-B CF-A CF-B S Call A B C D Busy Busy CF-A ABCDEF S Call A BCDE G Call Forwarding - Don’t Answer Call Forwarding - All Calls - Busy Line
NEAX2400 IPX Feature Programming ManualPage 494NDA-24297, Issue 1 M-24 Multiple Call Forwarding - Busy Line Service Conditions (cont’d) 7. Forwarding to an Attendant Console: a.) If an Attendant Console is designated as the destination of CALL FORWARDING - ALL CALLS [C-5], the call is forwarded to the Attendant Console that handles the tenant to which the calling station belongs. b.) The Attendant Console key that lights when a call is forwarded to the console depends on the forwarding status of the originally called station. The following table shows the key that will light (if the forwarding status of the originally called station is CALL FORWARDING - BUSY [C-2], and the call is from a station, then the BUSY key will light). c.) If the call is forwarded by CALL FORWARDING - DONT ANSWER [C-3] at any point in a forward sequence, the NANS key on the Attendant Console will light, even if the call status of the originally called station is CALL FORWARDING - ALL CALLS [C-5] or CALL FORWARDING - BUSY LINE [C-2]. d.) Called Number Display is only provided if a call is forwarded to the Attendant Console by CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2], or by CALL FORWARDING - DON’T ANSWER [C-3]. 8. Forwarding to a D term: a.) The calling D terms display will show the number of the called station on the left, and the number of the station being rung on the right. The display on the ringing Dtermwill show the number of the originally called station on the left, and the number of the calling station on the right. b.) The forwarding status of the originally called station is shown on the far left of each D terms display: FDB for CALL FORWARDING - BUSY [C-2] or FDA for CALL FORWARDING - ALL CALLS [C-5]. 9. UCD Groups: a.) If the destination of CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY [C-2], or CALL FORWARDING - DONT ANSWER [C-3] is a UCD group control station, and CALL FORWARDING - ALL CALLS [C-5] is not set at that station, the call will be forwarded according to UNIFORM CALL DISTRIBUTION [U-1] procedures. b.) In the UCD procedure, if CALL FORWARDING - ALL CALLS [C-5] is set on a station in the group, that station is skipped. 10. Hunting: a.) If the ultimate destination station is busy, or if some condition prevents the call from being forwarded, a busy line is selected, and a hunting check is performed.) b.) If a call is forwarded several times by CALL FORWARDING - BUSY LINE [C-2] to stations that are members of hunting groups, a hunting check is performed on the busy line closest to the called station or on the busy line closest to the ultimate destination. In the diagram below, a hunting check is performed on Hunt Groups 1 or 4. A hunting check is never performed on groups 2 or 3. FORWARDING STATUS OF ORIGINALLY CALLED STATION CALL FORWARD - ALL CALLSCALL FORWARD - BUSYCALL FORWARD - DON’T ANSWER CALL FROM STATION ATND BUSY NANS CALL FROM TRUNKDepends on trunk class BUSY NANS
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 495 Multiple Call Forwarding - Busy Line M-24 Service Conditions (cont’d) 11. Busy Services such as EXECUTIVE OVERRIDE [E-1], CALL BACK [C-1], etc.: a.) Busy service is provided to the busy line closest to the originally called station. 12. DIT, NIGHT CONNECTION - FIXED [N-1]: a.) For CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C- 2], a forward check is made up to 5 times by system data. b.) In DIRECT-IN TERMINATION [D-7], if a line is busy, CALL FORWARDING - BUSY LINE [C-2] to the Attendant is not activated. Instead, the destination for the call can be specified by system data: System Data 2 Index = 11 Bit 7 = 0 - Call is routed to the Attendant Console. Bit 7 = 1 - Call is placed in queue until the called station becomes idle. 13. A telephone number must be set to the call forwarding destination. 14. A call cannot be forwarded more than five times. 15. The number of times is assigned by system data. 16. The OAI monitor number and the ACD pilot number cannot be assigned as the Call Forwarding target telephone number. Interactions 1. If access codes for CALL FORWARDING-BUSY LINE [C-2] and CALL FORWARDING-DON’T ANSWER [C-3] are the same, only one key needs to be assigned in AKYD or ADSL, and only one access code needs to be assigned in ASPA. 2. When CALL WAITING [C-12], ATTENDANT CAMP-ON WITH TONE INDICATION [A-1], or CALL BACK [C-1] is directed toward Station A, with CALL FORWARDING-BUSY LINE [C-2] set to Station B, Station A will receive call waiting tones when Station B is also busy. 3. A non-controlling UCD station is allowed to activate CALL FORWARDING-BUSY LINE [C-2]. When this station sets CALL FORWARDING-BUSY LINE [C-2], only directly-dialed calls to this station are call forwarded. 4. If a controlling station of a UCD group sets CALL FORWARDING-BUSY LINE [C-2], forwarding will not take place. The incoming call will follow the UCD hunt. SE D C B AF Hunting Group #1 Hunting Group #2 Hunting Group #3Hunting Group #4
NEAX2400 IPX Feature Programming ManualPage 496NDA-24297, Issue 1 M-24 Multiple Call Forwarding - Busy Line Interactions (cont’d) 5. If an Attendant attempts BUSY VERIFICATION [B-3] to Station A, which has CALL FORWARDING- BUSY LINE [C-2] set to Station B and Station B is busy, BUSY VERIFICATION [B-3] proceeds against Station B. If Station A has set CALL FORWARDING-BUSY LINE [C-2] to the Attendant Console, BUSY VERIFICATION [B-3] is allowed at Station A, if Station A is busy. 6. When CALL FORWARDING-BUSY LINE [C-2] is in effect, the activating station may be used to originate calls. 7. When a station is call forwarded, the destination station is recorded by STATION MESSAGE DETAIL RECORDING [S-10]. Programming STEP 1:ASYD- System Data 1, Index 5, Bit 0. Are the access codes for CALL FORWARDING-BUSY LINE [C-2] and CALL FORWARDING-DON’T ANSWER [C-3] the same or separate? 0/1: Same/Separate. System Data 1, Index 5, Bits 3, 2, & 1. Maximum number of MULTIPLE CALL FORWARDING- ALL CALLS [M-44], -BUSY LINE [M-24] occurrences.) System Data 1, Index 69, Bit 5. Station Hunting after CALL FORWARDING-BUSY LINE [C-2]. Data“0”: Hunting takes place in forwarding station’s group. Data“1”: Hunting takes place in destination station’s group. System Data 1, Index 69, Bit 7. MULTIPLE CALL FORWARDING-BUSY LINE, -ALL CALLS [M- 44], in service? 0/1: No/Yes. System Data 2, Index 6, Bit 1. Enable CALL FORWARDING-BUSY LINE [C-2] on a per-tenant basis. STEP 2:ANPD- Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H), and Busy (B). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA- Assign an access code to CALL FORWARDING-BUSY LINE [C-2] entry, SID = 10 and to CALL FORWARDING-BUSY LINE [C-2] cancel SID = 11. Assign a Connection Status Index (CI) for Normal (N) service. STEP 4:ASFC- Assign a Service Feature Class that allows SFI = 9 to the stations that have CALL FORWARDING-BUSY LINE [C-2]. STEP 5:AKYD-ForD termsets, CALL FORWARDING-ALL CALLS [C-5D] may be assigned to a programmable line/feature key. Type:Function:CALL FORWARDING-BUSY LINE [1]. STEP 6:ADSL- Assign SN=1 (Originating; DT Connection) and FKY=1 (Call Forwarding - Busy Line; FDB). This command is used for assigning the function to a soft key. BIT 3 BIT 2 BIT 1 MAXIMUM NUMBER OF JUMPS 000 1 001 1 010 2 011 3 100 4 101 5 110 5 111 5
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 497 Multiple Call Forwarding - Busy Line M-24 FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note STEP 1:ASYDN- These data must be set to the NCN. System Data 1, Index 69, b7. Enable Multiple Call Forwarding-Busy Line/Don’t Answer/All Calls. 0/ 1=Out of Service/In Service. Index 5, b1-b3. Assign the number of time for forwarding. Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.