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NEC Neax 2400 Ipx Feature Programming Manual

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    							NEAX2400 IPX Feature Programming ManualPage 488NDA-24297, Issue 1
    M-23 Message Waiting Lamp Setting - Attendant
    M-23  Message Waiting Lamp Setting - Attendant
    General Description
    This feature permits an ATTENDANT CONSOLE [A-3] to set or cancel a Message Waiting indication on a station
    provided with this feature.
    Operating Procedure
    To set a Message Waiting indication
    1. Press an idle loop key.
    2. Dial the Message Waiting set code (up to 3 digits); receive special dial tone.
    3. Dial the telephone number; receive service set tone.
    4. Message Waiting indication is set.
    5. Press the RELEASE key to return to an idle condition.
    To cancel a Message Waiting indication
    1. Press an idle loop key.
    2. Dial the Message Waiting cancel code (up to 3 digits); receive special dial tone.
    3. Dial the telephone number; receive service set tone.
    4. Message Waiting indication is cancelled.
    5. Press the RELEASE key to return to an idle condition.
    Service Conditions
    1. The Message Waiting lamp on a single line telephone or a Dtermwill be lit when this feature is activated.
    2. When Message Waiting is set to a D
    termstation, the LCD display indicates:
    3. Message Waiting cannot be set when the ATTENDANT CONSOLE [A-3] is in a consultation condition
    with a station or trunk.
    4. An Attendant attempting to set Message Waiting to a station where Message Waiting has previously been
    set, will receive busy tone.
    5. In a MULTIPLE CONSOLE OPERATION [M-4], if Message Waiting is set by one ATTENDANT
    CONSOLE [A-3], it can be cancelled by another.
    6. Message Waiting indications are cleared when the system is initialized.MW
    (Time Display)   
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 489
    Message Waiting Lamp Setting - Attendant M-23
    Service Conditions (cont’d)
    7. When Call Indicator LampNoteis controlled by MESSAGE WAITING LAMP SETTING - STATION
    [M-30], the tone and display indication of the Attendant Console and Call Indicator Lamp of the station
    are as follows, depending on the status of the station.
    Interactions
    1. For MESSAGE WAITING LAMP SETTING-ATTENDANT, an 8DLC/16ELC card is required.
    2. An external power source is required to light a lamp for a single-line telephone. The D
    termuses an 80 VDC
    power source. NEC stocks Lorain Model HSA3H, stock number 241440.
    3. Only the Attendant can set and extinguish the Message Waiting Lamp.
    Programming
    STEP 1:ANPD- Reserve a number level for feature access and cancel. Assign Connection Indexes, CI = N, H,
    B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign
    NND in accordance with a predetermined numbering plan.
    STEP 2:ASPA- Assign an access code to activate MESSAGE WAITING LAMP SETTING-ATTENDANT
    SRV = SSCA (Service Code Appendix); SIDA = 54 and to extinguish the MESSAGE WAITING
    LAMP SETTING-ATTENDANT SRV = SSCA (Service Code Appendix); SIDA = 55. Assign the
    Connection Status Index (CI) for Normal (N) service.
    STEP 3:ASFC- Assign a Service Feature Class that allows SFI = 74 to the stations that will receive
    MESSAGE WAITING LAMP SETTING-ATTENDANT.
    STATUS OF PREASSIGNED 
    STATIONATTENDANT CONSOLE
    CALL 
    INDICATOR 
    LAMP STATUS OPERATION LCDTYPE OF 
    TONE
    Unused telephone number
    Dead Level
    Restricted stationCancelling
    Telephone numberReorder
    Tone
    Setting
    Call Indicator
    Lamp OFFIdle Busy
    Lock Out
    Make BusyCancelling
    Telephone numberService Set
    ToneOFF
    Setting ON
    Call Indicator
    Lamp OFF set
    from
    AttendantCall Indicator
    Lamp ON set
    from stationCancelling
    Telephone numberService Set
    ToneON
    Setting
    Call Indicator
    Lamp ON set
    from
    AttendantCall Indicator
    Lamp OFF set
    from stationCancelling
    Telephone numberService Set
    ToneOFF
    Setting Busy Tone ON
    Call Indicator
    Lamp ON set
    from stationCancelling
    Telephone numberService Set
    Tone
    ON
    Setting Busy Tone 
    						
    							NEAX2400 IPX Feature Programming ManualPage 490NDA-24297, Issue 1
    M-23 Message Waiting Lamp Setting - Attendant
    FCCS Programming 
    This data setting describes only the additional or replacement commands used to activate FCCS
    services. When used as an FCCS feature, these commands replace the non-network commands (for
    example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
    on the node.
    STEP 1:ANPDL- Reserve a number level for feature access and cancel. Assign Connection Indexes, CI = N,
    H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any feature assigned to this level). Assign
    NND in accordance with a predetermined numbering plan.
    STEP 2:ASPAL- Assign an access code to activate MESSAGE WAITING LAMP SETTING-ATTENDANT
    SRV = SSCA (Service Code Appendix); SIDA = 54 and to extinguish the MESSAGE WAITING
    LAMP SETTING-ATTENDANT SRV = SSCA (Service Code Appendix); SIDA = 55. Assign the
    Connection Status Index (CI) for Normal (N) service. 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 491
    Multiple Call Forwarding - Busy Line M-24
    M-24  Multiple Call Forwarding - Busy Line
    General Description
    This feature permits a call to a busy station to be forwarded, a maximum of five times, to preprogrammed idle
    stations.
    Existing CALL FORWARDING - BUSY LINE [C-2] service
    MULTIPLE CALL FORWARDING - BUSY LINE [M-24] service
    Operating Procedure
    To set from an individual station
    1. Lift the handset; receive dial tone.
    2. Dial the specific CALL FORWARDING - BUSY LINE access code; receive special dial tone.
    3. Dial the desired target telephone number; receive service set tone.
    To cancel from an individual station
    1. Lift the handset; receive dial tone.
    2. Dial the specific CALL FORWARDING - BUSY LINE [C-2] cancel code; receive service set tone.
    To set from the ATTENDANT CONSOLE [A-3]
    1. Press an idle loop key.
    2. Dial the CALL FORWARDING - BUSY LINE [C-2] access code; receive special dial tone.
    3. Dial the TENANT [T-12] number (2 or 3 digits).
    CF-B, 1st time
    A
    B
    S Busy
    Call
    1st TimeCF-B
    2nd TimeCF-B
    3rd TimeCF-B
    4th Time
    CF-B 5th Time
    CF-B Idle
    S Call
    A
    B
    C
    D
    E
    FBusy
    Ringing Busy 
    						
    							NEAX2400 IPX Feature Programming ManualPage 492NDA-24297, Issue 1
    M-24 Multiple Call Forwarding - Busy Line
    Operating Procedure (cont’d)
    4. Dial the originating telephone number.
    5. Dial the desired target telephone number; receive service set tone.
    To cancel from the ATTENDANT CONSOLE [A-3]
    1. Press an idle loop key.
    2. Dial the CALL FORWARDING - BUSY LINE [C-2] cancel code; receive special dial tone.
    3. Dial the TENANT [T-12] number (2 or 3 digits).
    4. Dial the originating telephone number; receive service set tone.
    Service Conditions
    1. If the called station is busy and MULTIPLE CALL FORWARDING - BUSY LINE [M-24] is set at the
    called station, the call is forwarded to the designated station.
    2. A call cannot be forwarded more than five times, even if the fifth station has CALL FORWARDING -
    BUSY LINE set.
    3. A call cannot be forwarded to the originating station.
    4. If the call is forwarded back to the originally called station, or a station that has already been forwarded
    to, call forwarding will end at that station.
    5. CALL FORWARDING - BUSY LINE [C-2] and CALL FORWARDING - ALL CALLS [C-5] combined:
    a.) Any combination of CALL FORWARDING - BUSY LINE [C-2] and CALL FORWARDING -
    ALL CALLS [C-5] may be made, up to a total of five forwards.
    b.) If the fifth forwarding destination is busy, the caller receives busy tone, and the call will not
    forward again.
    c.) If a forward destination is the calling station, the calling station will receive busy tone.
    d.) If a forwarding destination is the originally called station, and if the originally called station
    forwarded the call with CALL FORWARDING - ALL CALLS [C-5], the ultimate destination is
    the originally called stations CALL FORWARDING - ALL CALLS [C-5] destination.
          
     
     
    CF-A, final time CF-A, 1st time
    Call
    CF-ACF-A
    CF-B
    SAB
    D 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 493
    Multiple Call Forwarding - Busy Line M-24
    Service Conditions (cont’d)
    e.) If a forwarding destination is the originally called station, and if the originally called station
    forwarded the call with CALL FORWARDING - BUSY LINE, the ultimate destination is the
    originally called station.
    f.) If the call is forwarded to a station where it has previously been forwarded to, the call will end at
    that station.
    6. CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2] and CALL
    FORWARDING - DONT ANSWER [C-3] combined:
    a.) Although CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY
    LINE [C-2] and combinations of the two are limited to five forwards, when a forwarding
    sequence is divided by CALL FORWARDING - DONT ANSWER [C-3], CALL
    FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C-2] can
    begin again (the only limit is five consecutive forwards).
    1st TimeCF-B
    CF-A
    CF-B
    S Call
    A
    B
    C
    D Busy
    Busy
    CF-A
     
     
     ABCDEF
    S Call
    A
    BCDE G Call Forwarding - Don’t 
    Answer
    Call Forwarding - All Calls - Busy Line 
    						
    							NEAX2400 IPX Feature Programming ManualPage 494NDA-24297, Issue 1
    M-24 Multiple Call Forwarding - Busy Line
    Service Conditions (cont’d)
    7. Forwarding to an Attendant Console:
    a.) If an Attendant Console is designated as the destination of CALL FORWARDING - ALL
    CALLS [C-5], the call is forwarded to the Attendant Console that handles the tenant to which the
    calling station belongs.
    b.) The Attendant Console key that lights when a call is forwarded to the console depends on the
    forwarding status of the originally called station. The following table shows the key that will light
    (if the forwarding status of the originally called station is CALL FORWARDING - BUSY [C-2],
    and the call is from a station, then the BUSY key will light).
    c.) If the call is forwarded by CALL FORWARDING - DONT ANSWER [C-3] at any point in a
    forward sequence, the NANS key on the Attendant Console will light, even if the call status of the
    originally called station is CALL FORWARDING - ALL CALLS [C-5] or CALL
    FORWARDING - BUSY LINE [C-2].
    d.) Called Number Display is only provided if a call is forwarded to the Attendant Console by CALL
    FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2], or by
    CALL FORWARDING - DON’T ANSWER [C-3].
    8. Forwarding to a D
    term:
    a.) The calling D
    terms display will show the number of the called station on the left, and the number
    of the station being rung on the right. The display on the ringing Dtermwill show the number of
    the originally called station on the left, and the number of the calling station on the right.
    b.) The forwarding status of the originally called station is shown on the far left of each D
    terms
    display: FDB for CALL FORWARDING - BUSY [C-2] or FDA for CALL FORWARDING -
    ALL CALLS [C-5].
    9. UCD Groups:
    a.) If the destination of CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING -
    BUSY [C-2], or CALL FORWARDING - DONT ANSWER [C-3] is a UCD group control
    station, and CALL FORWARDING - ALL CALLS [C-5] is not set at that station, the call will be
    forwarded according to UNIFORM CALL DISTRIBUTION [U-1] procedures.
    b.) In the UCD procedure, if CALL FORWARDING - ALL CALLS [C-5] is set on a station in the
    group, that station is skipped.
    10. Hunting:
    a.) If the ultimate destination station is busy, or if some condition prevents the call from being
    forwarded, a busy line is selected, and a hunting check is performed.)
    b.) If a call is forwarded several times by CALL FORWARDING - BUSY LINE [C-2] to stations
    that are members of hunting groups, a hunting check is performed on the busy line closest to the
    called station or on the busy line closest to the ultimate destination. In the diagram below, a
    hunting check is performed on Hunt Groups 1 or 4. A hunting check is never performed on
    groups 2 or 3.
    FORWARDING STATUS OF ORIGINALLY CALLED STATION
    CALL FORWARD - 
    ALL CALLSCALL FORWARD -
    BUSYCALL FORWARD -
    DON’T ANSWER
    CALL FROM 
    STATION
    ATND BUSY NANS
    CALL FROM 
    TRUNKDepends on trunk class BUSY NANS 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 495
    Multiple Call Forwarding - Busy Line M-24
    Service Conditions (cont’d)
    11. Busy Services such as EXECUTIVE OVERRIDE [E-1], CALL BACK [C-1], etc.:
    a.) Busy service is provided to the busy line closest to the originally called station.
    12. DIT, NIGHT CONNECTION - FIXED [N-1]:
    a.) For CALL FORWARDING - ALL CALLS [C-5] and CALL FORWARDING - BUSY LINE [C-
    2], a forward check is made up to 5 times by system data.
    b.) In DIRECT-IN TERMINATION [D-7], if a line is busy, CALL FORWARDING - BUSY LINE
    [C-2] to the Attendant is not activated. Instead, the destination for the call can be specified by
    system data:
    System Data 2 Index = 11
    Bit 7 = 0 - Call is routed to the Attendant Console.
    Bit 7 = 1 - Call is placed in queue until the called station becomes idle.
    13. A telephone number must be set to the call forwarding destination.
    14. A call cannot be forwarded more than five times.
    15. The number of times is assigned by system data.
    16. The OAI monitor number and the ACD pilot number cannot be assigned as the Call Forwarding target
    telephone number.
    Interactions
    1. If access codes for CALL FORWARDING-BUSY LINE [C-2] and CALL FORWARDING-DON’T
    ANSWER [C-3] are the same, only one key needs to be assigned in AKYD or ADSL, and only one access
    code needs to be assigned in ASPA.
    2. When CALL WAITING [C-12], ATTENDANT CAMP-ON WITH TONE INDICATION [A-1], or
    CALL BACK [C-1] is directed toward Station A, with CALL FORWARDING-BUSY LINE [C-2] set to
    Station B, Station A will receive call waiting tones when Station B is also busy.
    3. A non-controlling UCD station is allowed to activate CALL FORWARDING-BUSY LINE [C-2]. When
    this station sets CALL FORWARDING-BUSY LINE [C-2], only directly-dialed calls to this station are
    call forwarded.
    4. If a controlling station of a UCD group sets CALL FORWARDING-BUSY LINE [C-2], forwarding will
    not take place. The incoming call will follow the UCD hunt.
     SE D C B
    AF
    Hunting Group #1 Hunting Group #2
    Hunting Group #3Hunting Group #4 
    						
    							NEAX2400 IPX Feature Programming ManualPage 496NDA-24297, Issue 1
    M-24 Multiple Call Forwarding - Busy Line
    Interactions (cont’d)
    5. If an Attendant attempts BUSY VERIFICATION [B-3] to Station A, which has CALL FORWARDING-
    BUSY LINE [C-2] set to Station B and Station B is busy, BUSY VERIFICATION [B-3] proceeds against
    Station B. If Station A has set CALL FORWARDING-BUSY LINE [C-2] to the Attendant Console,
    BUSY VERIFICATION [B-3] is allowed at Station A, if Station A is busy.
    6. When CALL FORWARDING-BUSY LINE [C-2] is in effect, the activating station may be used to
    originate calls.
    7. When a station is call forwarded, the destination station is recorded by STATION MESSAGE DETAIL
    RECORDING [S-10].
    Programming
    STEP 1:ASYD- System Data 1, Index 5, Bit 0. Are the access codes for CALL FORWARDING-BUSY LINE
    [C-2] and CALL FORWARDING-DON’T ANSWER [C-3] the same or separate? 0/1: Same/Separate.
    System Data 1, Index 5, Bits 3, 2, & 1. Maximum number of MULTIPLE CALL FORWARDING-
    ALL CALLS [M-44], -BUSY LINE [M-24] occurrences.)
    System Data 1, Index 69, Bit 5. Station Hunting after CALL FORWARDING-BUSY LINE [C-2].
    Data“0”: Hunting takes place in forwarding station’s group. Data“1”: Hunting takes place in
    destination station’s group.
    System Data 1, Index 69, Bit 7. MULTIPLE CALL FORWARDING-BUSY LINE, -ALL CALLS [M-
    44], in service? 0/1: No/Yes.
    System Data 2, Index 6, Bit 1. Enable CALL FORWARDING-BUSY LINE [C-2] on a per-tenant
    basis.
    STEP 2:ANPD- Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H),
    and Busy (B). Assign NND in accordance with a predetermined numbering plan.
    STEP 3:ASPA- Assign an access code to CALL FORWARDING-BUSY LINE [C-2] entry, SID = 10 and to
    CALL FORWARDING-BUSY LINE [C-2] cancel SID = 11. Assign a Connection Status Index (CI)
    for Normal (N) service.
    STEP 4:ASFC- Assign a Service Feature Class that allows SFI = 9 to the stations that have CALL
    FORWARDING-BUSY LINE [C-2].
    STEP 5:AKYD-ForD
    termsets, CALL FORWARDING-ALL CALLS [C-5D] may be assigned to a
    programmable line/feature key. Type:Function:CALL FORWARDING-BUSY LINE [1].
    STEP 6:ADSL- Assign SN=1 (Originating; DT Connection) and FKY=1 (Call Forwarding - Busy Line;
    FDB).
    This command is used for assigning the function to a soft key.
    BIT 3 BIT 2 BIT 1 MAXIMUM NUMBER OF JUMPS
    000 1
    001 1
    010 2
    011 3
    100 4
    101 5
    110 5
    111 5 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 497
    Multiple Call Forwarding - Busy Line M-24
    FCCS Programming 
    This data setting describes only the additional or replacement commands used to activate FCCS
    services. When used as an FCCS feature, these commands replace the non-network commands (for
    example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
    on the node.
    Note
    STEP 1:ASYDN- These data must be set to the NCN.
    System Data 1, Index 69, b7. Enable Multiple Call Forwarding-Busy Line/Don’t Answer/All Calls. 0/
    1=Out of Service/In Service. Index 5, b1-b3. Assign the number of time for forwarding.
    Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required
    in addition to ASYDL or ASYDN. 
    						
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