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NEC Neax 2400 Ipx Feature Programming Manual

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    							NEAX2400 IPX Feature Programming ManualPage 818NDA-24297, Issue 1
    B-9 Busy Verification - CCIS
    Programming (cont’d)
    System Data 2, Index 0, Bit 4. On a per-tenant basis, assign data“1”to enable BUSY
    VERIFICATION.
    STEP 2:ASFC- For stations that permit BUSY VERIFICATION, assign a Class of Service that allows SFI 4,
    EXECUTIVE RIGHT-OF-WAY [E-1] and SFI 11, ATTENDANT CAMP-ON WITH TONE
    INDICATION [A-45]. SFI: 3 must be allowed for the attendant’s Service Feature Class (normally
    SFC: 0) at all locations allowing the attendant to use this feature.
    STEP 3:AT R K- Assign the LEN as Route 909, Digital Conference Trunk. A LEN consists of the following:
    Group and Level numbers for the Digital Conference Trunk are 210, 213, 216, 221, 224, 227, 232, and
    235.
    STEP 4:ARSC- When a station is connected to a trunk, CDN 44:PRV of the route must be assigned as data
    “0”for ATTENDANT OVERRIDE [A-7] to be allowed.
    XX                X             XX           X Module Group Unit Group Level 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 819
    Brokerage Hotline - CCIS B-10
    B-10  Brokerage Hotline - CCIS 
    General Description
    This feature provides a hotline function between two stations at different nodes in the CCIS network, using a line/
    feature key of a Dterm.
    Operating Procedure
    To access from a Dterm
    1. Lift the handset or press the SPEAKER button.
    2. Press the line/feature key associated with a predetermined station in another office. The destination station
    is automatically dialed; ringback tone is heard; the destination station answers.
    3. After conversation is completed, hang up or press the RELEASE key.
    4. To immediately make another BROKERAGE HOTLINE - CCIS call, press another line/feature key
    associated with another station without going off-hook.
    Service Conditions
    1. A 16-button Dtermwith a 24-button Add-On Module attached is used for applications requiring at least 15
    but fewer than 39 destinations. In this case, one of the 16-line buttons of the Dtermmust be assigned as the
    MY-Line. The RELEASE button on the 24-button Add-On Module can be used as the RELEASE key.
    Therefore, a maximum of 39 BROKERAGE HOTLINES - CCIS can be used to access distant
    destinations.
    2. Two 16-button D
    terms connected via a 24-button Add-On Module are used if between 40 and 52
    destinations are required. One of the 16 buttons on each Dtermmust be assigned as a MY-Line. One of the
    remaining 15 buttons on the Dterms must be assigned as a RELEASE key. Therefore, a total of 52
    BROKERAGE HOTLINES - CCIS can be used to access distant destinations.
    3. An AC Adapter is required for the 24-button Add-On Module.
    4. A BROKERAGE HOTLINE cannot be assigned to a Hunt group or UNIFORM CALL DISTRIBUTION
    [U-1] group.
    5. When a BROKERAGE HOTLINE - CCIS call is made, the D
    termdisplay shows the destination telephone
    number but does not show the SERVICE DISPLAY - CCIS [S-53] of the BROKERAGE HOTLINE.
    6. The MY-Line of a D
    termcannot be assigned as a BROKERAGE HOTLINE - CCIS.
    7. The destination, by definition, must be a station or an Attendant Console at a different node in the CCIS
    network.
    8. When the destination is an Attendant Console, the BROKERAGE HOTLINE - CCIS call terminates at an
    ATND key.
    9. ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] [A-45], CALL BACK [C-1] [C-44], and
    EXECUTIVE RIGHT-OF-WAY [E-1] [E-8] can be prohibited to the BROKERAGE HOTLINE - CCIS
    connection through CLASS OF SERVICE-INDIVIDUAL [C-15].
    10. When a destination station is busy, CALL BACK - CCIS [C-44], CALL WAITING-ORIGINATING [C-
    31], EXECUTIVE RIGHT-OF-WAY - CCIS [E-8], and MESSAGE REMINDER - CCIS [M-34] [M-
    34D] can be activated.
    11. If the destination station is busy and is a member of a Hunt Group, the appropriate station hunting feature
    ([S-7] [S-8] [S-9]) will be activated. 
    						
    							NEAX2400 IPX Feature Programming ManualPage 820NDA-24297, Issue 1
    B-10 Brokerage Hotline - CCIS
    Service Conditions (cont’d)
    12. If the destination station is busy and is a pilot member of a UCD group, the UCD function will be activated.
    If all stations in the UCD group are busy, ringback tone will be heard, or if programmed, DELAY
    ANNOUNCEMENT-UCD [D-31] or OVERFLOW-UCD [O-13] will be invoked.
    13. CALL FORWARDING-ALL CALLS [C-5] [C-45], CALL FORWARDING-BUSY LINE [C-2] [C-46],
    and CALL FORWARDING-DON’T ANSWER [C-3] [C-47] will take place if the destination station has
    set call forwarding.
    Programming
    STEP 1:ASDT- Assign to a PA-16LC circuit the following data:
    TN: Tenant Number
    STN: Station Number
    LENS: Line Equipment Number (6 digits)
    TEC: Telephone Class (1-31)
    1: DP (10pps)
    2: PB
    3: DP/PB
    11: VMM
    12: D
    term
    13: Data Terminal via Dterm
    14: Hotline
    15: CAS Line
    16: Data Terminal via Data Module
    18: Virtual Circuit
    19: TMM
    20: PSM
    23: ISDN Terminal
    27: Eight Conference Equipment
    RSC: Route Restriction Class (0-15)
    SFC: Service Feature Class (0-15)
    STEP 2:AHLS- Assign the station number programmed above for the following parameters:
    HOT TN: Hotline Tenant
    STN: Hotline Station
    TYPE: 2
    ADC: Abbreviated Digit Code.
    STEP 3:AKYD-AssigntoaD
    terma line appearance of the Hotline station number.
    TN: 1
    STN: Station Number
    TP: Type of D
    term0/1:
    RING:
    0: No Ringing
    1: Ringing All Lines
    2: Ringing on Prime Line Only
    3: Flexible Ring Assignment, enables RG parameter. 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 821
    Brokerage Hotline - CCIS B-10
    Programming (cont’d)
    KYN: Key Number (1-16)
    KYI: Service Index
    0: Key Not Used
    1: Feature Key
    2: Multi-line Key
    KD: 0
    RG: Ringing Assignment per Multi-line Appearance
    0: No Ringing.
    1: Ringing in Day Mode Only.
    2: Ringing in Night Mode Only.
    3: Ringing Day and Night.
    STEP 4:ASPD- Assign the tenant Abbreviated Digit Code (ADC), and Digit Code (DC).
    STEP 5:ASFC- Primary station and Hotline must be allowed access to ASPD, SFI = 12. 
    						
    							NEAX2400 IPX Feature Programming ManualPage 822NDA-24297, Issue 1
    C-44 Call Back - CCIS
    C-44  Call Back - CCIS 
    General Description
    This service feature allows an Inter-office Call Back when the calling station and the called station respectively
    belong to a different PBX in the CCIS network.
    Operating Procedure
    To set from a Single-Line Telephone
    1. Dial the desired telephone number; receive busy tone.
    2. Switch hook flash; receive special dial tone.
    3. Dial the CALL BACK - CCIS code; receive service set tone.
    4. Hang up.
    5. When the called station becomes idle, the calling and called stations will ring simultaneously.
    To cancel from a Single-Line Telephone
    1. Lift the handset; receive dial tone.
    2. Dial the CALL BACK - CCIS cancellation code; receive service set tone.
    To set from an 8-button or 16-button Dterm, or a Dterm Executive Terminal
    1. Dial the desired telephone number; receive busy tone.
    2. Press the CALL BACK line/feature key; receive service set tone. The LCD will display:
    3. Hang up.
    4. When the called station becomes idle, the calling and called stations will ring simultaneously. The LCD
    of the calling station will display:
    5. The called station’s LCD will display:
    To cancel from an 8-button or 16-button Dterm, or a Dterm Executive Terminal
    1. Lift the handset or press the SPEAKER key; receive dial tone.
    2. Press the CALL BACK line/feature key; receive dial tone. CALL BACK - CCIS is then cancelled.
    CALL BACK  SET                     XXXX
    (Time Display)Called Station
    CALL BACK                                    XXXX
    (Time Display)Called Station
    CALL BACK                                    XXXX
    (Time Display)Called Station 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 823
    Call Back - CCIS C-44
    Operating Procedure (cont’d)
    3. The LCD will display:
    Service Conditions 
    1. If CALL BACK is not answered within 30 seconds, or the timer interval in ASYD index 139, ringing will
    stop and the CALL BACK will automatically be cancelled.
    2. CALL BACK to a busy station cannot be established if the station is in the LINE LOCKOUT [L-3] mode.
    3. There is no time limit for CALL BACK once activated. It will remain in status memory until it is manually
    cancelled or it ends normally.
    4. CALL BACK can be set only to one station at a time.
    5. A station cannot set CALL BACK and OUTGOING QUEUING [O-2] at the same time.
    6. When the calling station is called back, STATION HUNTING [S-7, S-8, S-9] and CALL PICKUP [O-7]
    programming will be ignored.
    7. CALL BACK activation is denied if a call is waiting at the calling or called station line (CALL WAITING
    FEATURE [C-12, C-31]).
    8. CALL BACK [C-1] is assigned via CLASS OF SERVICE [C-15].
    9. There is no limit to the number of stations that can access this feature simultaneously.
    10. A station that has set CALL BACK - CCIS can originate and receive calls while this feature is active.
    11. Reorder tone will be returned to a station attempting to set CALL BACK - CCIS if:
    a.) The calling or called station has set CALL BACK - CCIS, OUTGOING TRUNK QUEUING [O-
    2, O-12], or has a call waiting or camped-on.
    b.) The calling or called station is activating CALL HOLD [C-6].
    12. If the calling party waits off-hook after setting CALL BACK - CCIS, service set tone will be heard until
    the called party becomes idle. Ringback tone will then be heard until the called party answers.
    13. If the called party goes on-hook while the calling station is busy, both parties will be rung simultaneously
    when the calling station becomes idle.
    14. If the calling party goes on-hook while the called station is busy, both parties will be rung simultaneously
    when the calling station becomes idle.
    15. If any of the following features has been activated by the calling or called party, CALL BACK - CCIS is
    denied:
    CALL BACK [C-1][C-44]
    ATTENDANT CAMP-ON WITH TONE INDICATION [A-1][A-45]
    CALL HOLD [C-6][C-6D]
    CALL WAITING-TERMINATING [C-12]
    BUSY VERIFICATION [B-3][B-9]
    BOSS-SECRETARY OVERRIDE [B-5]
    DATA LINE SECURITY [D-12][D-66]
    DATA PRIVACY ON DEMAND [D-17][D-67]
    EXECUTIVE RIGHT-OF-WAY [E-1][E-8]
    OFF-HOOK QUEUING [O-7][O-11]
    OUTGOING TRUNK QUEUING [O-2][O-12]
    CALL BACK                               CANCEL
    (Time Display) 
    						
    							NEAX2400 IPX Feature Programming ManualPage 824NDA-24297, Issue 1
    C-44 Call Back - CCIS
    Interactions 
    1. OUTGOING TRUNK QUEUING [O-2] and CALL BACK - CCIS cannot be accessed simultaneously.
    2. System Data 1, Index 139. No Answer Timer is also used for station-to-station call, DID, or TIE Line call
    for CALL FORWARDING-DON’T ANSWER [C-47] and CALL HOLD [C-6].
    3. CALL WAITING-ORIGINATE [C-31] automatic setting and CALL BACK - CCIS are mutually
    exclusive.
    4. CALL BACK - CCIS cannot be activated toward the Attendant Console.
    5. CALL BACK - CCIS cannot be activated when using CONSULTATION HOLD [C-17].
    6. CALL HOLD [C-6]: Activation of CALL BACK - CCIS is not allowed if the calling or called station has
    a party on CALL HOLD [C-6]. CALL BACK - CCIS can be activated to a D
    termthat is holding a call or
    is being held via EXCLUSIVE HOLD [E-4D] or NON-EXCLUSIVE HOLD [N-7D].
    Programming
    STEP 1:ASYD- System Data 1, Index 139. No Answer Timer for CALL BACK - CCIS. Assign 00H. (RAM
    data is 3FH = 30 seconds.)
    System Data 2, Index 0, bit 0. Is CALL BACK - CCIS enabled on a per-tenant basis? 0/1: No/Yes.
    System Data 2, Index 4, bit 0. Are CALL BACK - CCIS and OUTGOING TRUNK QUEUING - CCIS
    [O-12] access codes the same or separate? 0/1: Separate/Same.
    System Data 3, Index 3, bit 5. Enable Ringer pattern 5 for CALL BACK - CCIS. See DISTINCTIVE
    RINGING[D-10].
    System Data 3, Index 7. Assign data 42H for four seconds on, two seconds off.
    STEP 2:ANPD- Reserve a number level for feature access and cancel. Assign for Normal (N), Hooking (H),
    and BUSY (B). Assign NND in accordance with a predetermined numbering plan.
    STEP 3:ASPA- Assign an access code to CALL BACK - CCIS entry, SRV = SSC (Service Code), SID = 3
    and a Connection Status Index (CI) for Busy (B) service. For CALL BACK CCIS cancel, SRV = SSC
    (Service Code), SID = 6. Assign a CI for Normal (N) service.
    STEP 4:ASFC- Assign a Service Feature Class: SFI = 2 to stations allowed CALL BACK- CCIS.
    STEP 5:AKYD-ForsomeD
    termsets, CALL BACK - CCIS may be assigned to a programmable line/feature
    key. Assign Type:Function:CALL BACK [5].
    STEP 6:ADSL- Assign CB key; Assign SN=3 (Called Station Busy) and FKY=5 (Call Back).
    This command is used for assigning a function to each soft key.
    STEP 7:AT N R- Allow Tenant Restriction Index (TRI) 0, station-to-station calling for Inter and Intra-tenant
    connections. 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 825
    Call Forwarding - All Calls - CCIS C-45
    C-45  Call Forwarding - All Calls - CCIS
    General Description
    This service feature allows Inter-Office CALL FORWARDING-ALL CALLS when the transferring station and the
    transferred station, respectively, belong to a different PBX in the CCIS network.
    Operating Procedure
    When setting Call Forwarding-All Calls Service
    1. Station A goes off-hook; receives dial tone.
    2. Station A dials the Access Code for CALL FORWARDING-ALL CALLS; receives special dial tone.
    3. Station A dials the number for the designated Station B; receives service set tone.
    4. Station A hangs up.
    DT
    DT
    STN (a) STN (b)
    [Node B] [Node A]CCIS SPDT
    SPDT
    STN (a)STN (b)
    [Node B] [Node A]CCIS SST
    SST 
    						
    							NEAX2400 IPX Feature Programming ManualPage 826NDA-24297, Issue 1
    C-45 Call Forwarding - All Calls - CCIS
    Operating Procedure (cont’d)
    5. Station A is called from Station C. The call is automatically transferred to Station B, which Station A has
    designated as the call destination. Station C receives ringback tone; Station B is rung.
    6. Station B answers; Stations B and C are connected with each other.
    When cancelling Call Forwarding-All Calls Service
    1. Station A goes off-hook; receives dial tone.
    2. Station A dials the Cancel Code of Call Forwarding-All Calls; receives service set tone.
    3. Station A hangs up.
    STN (a) STN (b)
    [Node B] [Node A]CCIS CCIS[Node C]RBT
    RBTSTN (c)
    RG
    STN (a)
    STN (b)
    [Node B] [Node A]CCIS CCIS[Node C]STN (c)
    STN (a)
    STN (b)
    [Node B] [Node A]CCIS DT
    DT
    STN (a)
    STN (b)
    [Node B] [Node A]CCIS SST
    SST 
    						
    							NEAX2400 IPX Feature Programming Manual
    NDA-24297, Issue 1Page 827
    Call Forwarding - All Calls - CCIS C-45
    Service Conditions
    1. Stations with this feature set may originate calls and access the CALL FORWARDING-ALL CALLS
    Cancel Code.
    2. There is no limitation to the number of stations which can set CALL FORWARDING-ALL CALLS
    simultaneously.
    3. When a call is directed to a FORWARDED station, a one-burst ringing signal will be sent to the station to
    indicate that it is CALL FORWARDED.
    4. Stations activating CALL FORWARDING-ALL CALLS may be restricted from placing any calls except
    to the Attendant. (This is an optional, programmable feature). ASYD, System Data 2, Index 6, Bit 4.
    5. When the operator answers a FORWARDED call, System Data programming can provide a called
    telephone number display on the ATTENDANT CONSOLE [A-3].
    6. CALL FORWARDING-ALL CALLS- CCIS is assigned to a station via CLASS OF SERVICE-
    INDIVIDUAL [C-15] programming.
    7. When CALL FORWARDING-ALL CALLS - CCIS is used, the following conditions exist:
    a.) Station A calls Station B. Station B is set to CALL FORWARDING-ALL CALLS - CCIS to
    Station C. Station C is set to CALL FORWARDING-ALL CALLS to Station D. CALL
    FORWARDING-ALL CALLS occurs to Station D.
    CCIS NETWORK
    CALLING STATION
    CALL FORWARDING-ALL CALLS SET
    IDLENode A Node BD C
    B A
    NEAX 2400NEAX 2400 
    						
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