NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 568NDA-24297, Issue 1 O-13 Overflow - UCD Programming (cont’d) STEP 2:ANPD- Reserve a number level for feature access. Assign for Normal (N), Hooking (H), and Busy (B) (if applicable to any feature in this level). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA- Assign an access code to UNIFORM CALL DISTRIBUTION [U-1], SRV = SSCA (Service Code Appendix), SIDA = 50 Busy Set, SRV = SSCA (Service Code Appendix), SIDA = 51 Busy Cancel. Connection Status CI = N, Normal (N). STEP 4:AUOG/AUOGL- Assign the UCD OVERFLOW data via this command. Assign the following: TN-A, STN-A/UGN-A, TELN-A: Tenant Number and Station Number/User Group Number and Telephone Number that belong to a UCD group. TN-B, STN-B/UGN-B, TELN-B: Tenant Number and Station Number/User Group Number and Telephone Number of a member station in a UCD group to be hunted in the case where the UCD group designated by TN-A and STN-A happens to be busy. TRANSLATION: When UCD Group A is busy, calls will overflow to UCD Group B. STEP 5:AKYD- To a programmable line/feature key on the UCD stations (when the stations are D terms), assign FKY = 19-UCD Busy Out. STEP 6:ADSL- Assign UCDBO key; Assign SN=0 (Idle), 3 (Called Station Busy) and FKY=19 (UCD Busy Out). This command is required for assigning a function to each soft key. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note STEP 1:ASYDN- This data must be assigned to the NCN. System Data 1, Index 60, b3: 0/1 = UCD Queuing is used/not used STEP 2:AUOG N- This data must be assigned to the NCN. Assign the UCD OVERFLOW data via this command. UGN-A: User Group Number belonging to a UCD group TELN-A: Telephone Number belonging to a UCD group UGN-B: User Group Number of Overflow Destination TELN-B: Telephone Number of Overflow Destination Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 569 Outgoing Trunk Queuing - Attendant O-16 O-16 Outgoing Trunk Queuing - Attendant General Description This feature allows an ATTENDANT CONSOLE [A-3], upon encountering a trunk busy condition, to remain Off- Hook and automatically enter a first-in, first-out queue. As soon as an outgoing trunk becomes available, the switch connects the next call to that trunk. Operating Procedure 1. Dial the access code and the desired number. 2. When no trunks are available, the call automatically enters an available queue slot. 3. The Attendant receives service set tone; remains off-hook and waits. 4. When a trunk becomes available, the dialed number is automatically sent forward. Service Conditions 1. This feature is used with LEAST COST ROUTING - 3/6-DIGIT [L-5]. 2. The maximum number of stations or ATTENDANT CONSOLEs [A-3] that may use OFF-HOOK QUEUING [O-7] simultaneously is 256 per system. 3. The queue slots are shared by OFF-HOOK QUEUING [O-7], OUTGOING TRUNK QUEUING (OGQ) [O-2, 12D, 16] and INTER-OFFICE OFF-HOOK QUEUING[I-11]. 4. If no queue slots are available, the ATTENDANT CONSOLE [A-3] will receive busy tone. 5. CLASS OF SERVICE - INDIVIDUAL [C-15] is applied toeach ATTENDANT CONSOLE [A-3]. (RSC 0 and SFC 0 are reserved for ATTENDANT CONSOLE [A-3].) 6. OFF-HOOK QUEUING is utilized for this service feature. 7. This feature can also be activated when using a trunk in the remote node via FCCS link. 8. The maximum of number for the OGQ station is 1,024 within the FCCS network (NCN can manage a maximum of 1,024 calls). 9. OGQ data is transmitted to and stored in the Network Control Node (NCN). Therefore, all the OGQ data will be cleared by the system initialization of the NCN. 10. When the access to the NCN is impossible (system down, cable disconnection, or trouble has occurred), the user cannot set or cancel OGQ data. (After dialing the access code or pressing the function keys for set/cancel OGQ, the user hears the reorder tone.) NodeAFCCS LinkNodeBTK Busy TK TK Example: Node A and Node B are in an FCCS network. Although a station belonging to Node A tried to call outside using a trunk belonging to Node B, all the trunks are busy. The call can be in the queue using this feature.
NEAX2400 IPX Feature Programming ManualPage 570NDA-24297, Issue 1 O-16 Outgoing Trunk Queuing - Attendant Service Conditions (cont’d) 11. If data has not been cleared after the NCN is recovered, the call in the queue will be called back when a trunk becomes idle status. If data has been cleared, the call is cancelled automatically. Programming STEP 1:ASYD- System Data 2, Index 4, Bit 2: Off-Hook OGQ for attendant 0/1: Out/In Service. STEP 2:ASFC- Assign 1 (= Allowed) in SFI 21 (= Off-HookOGQ) for SFC0. FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:ASYDN- This data must be assigned to the NCN. System Data 1, Index 41: Designate the Trunk Queuing Override Timer STEP 2:ASPAN- These data must be assigned to the NCN. TN: Tenant Number ACC: Access number CI: B = Busy (for Entry), N = Normal (for Cancel) SRV: SSC SID: 19 = OG Queuing-Entry CI: N = Normal SID: 20 = OG Queuing-Cancel Note:The current data should also be set in addition the above-mentioned command. The command to be set to the node accommodating the trunk: ARTD The command to be set to all the nodes: ASYD, ASFC
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 571 Outgoing Trunk Busy Announcements O-21 O-21 Outgoing Trunk Busy Announcements General Description This feature permits a station-originated call, upon encountering a trunk busy signal, to be automatically routed to a recorded announcement informing the caller that all outgoing trunks are busy. Operating Procedure No manual operation is required after this feature has been programmed in system data. Service Conditions 1. This service feature is available when a station-originated call or tandem call encounters a busy condition. 2. MISCELLANEOUS TRUNK RESTRICTION [M-2] is also available for this service feature. 3. The announcement machine can be provided on a per-tenant basis. 4. The availability of this service feature cannot be determined for each outgoing trunk route. 5. The other services activated by an outgoing trunk-busy condition are executed prior to this service, for example: OFF-HOOK QUEUING [O-7] OUTGOING TRUNK QUEUING [O-2] ROUTE ADVANCE [R-6] 6. This feature is not available when a call origination is impossible because of a sender-busy condition, even though there are idle trunks. 7. This feature is available when a call using STATION-TO-STATION CALLING [S-11] is transferred by CALL FORWARDING - ALL CALLS - OUTSIDE [C-28] or CALL FORWARDING - BUSY LINE - OUTSIDE [C-60] and encounters busy outgoing trunks. 8. This feature is available when a station calling on a DIRECT INWARD DIALING [D-8] or a Tie Line is transferred by CALL FORWARDING - ALL CALLS - OUTSIDE [C-28] or CALL FORWARDING - BUSY LINE - OUTSIDE [C-60] and encounters busy outgoing trunks. 9. This feature is not available when a call is transferred by CALL FORWARDING - DONT ANSWER - OUTSIDE [C-74] and encounters busy outgoing trunks. 10. This feature requires one of the following hardware alternatives: a.) Central Office Trunk (COT) or 2W E&M trunk and an announcement machine b.) Digital Announcement Trunk (DAT). 11. This feature is not available for DIT CALL FORWARDING-OUTSIDE. 12. This feature is only available to a trunk in the same node within the FCCS network. Programming STEP 1:AAED- Assign Announcement Equipment Number = 4. STEP 2:ARSC- Set Route Restriction Class to allow RES = 1 for announcement trunk. STEP 3:ARRC- Assign Alternative Route Restriction to allow or disallow the DID or Tie Line Route to the Announcement Route.
NEAX2400 IPX Feature Programming ManualPage 572NDA-24297, Issue 1 O-37D Off-Hook Line Number Display - Dterm O-37D Off-Hook Line Number Display - Dterm General Description This feature permits the DtermLCD to display the calling telephone number/trunk number when the Dtermuser originates a call by pressing a line key or using TRUNK LINE APPEARANCE [T-23] service. Operating Procedure 1. When a call is originated by pressing the line key: In the on-hook status; the LCD displays: In the idle status and no display. In the off-hook status; the LCD displays: Selected line number is displayed. When dialing the one digit (“3”); the LCD displays: Selected line number is cleared and dialed number is displayed. 2. When a call is originated by using TRUNK LINE APPEARANCE service; the LCD displays: In the on-hook status: In the idle status and no display. In the off-hook status: Selected trunk number is displayed. When dialing the one digit (“0”); the LCD displays: Selected trunk number is cleared and dialed number is displayed. (Time Display) 25640 (Time Display) 3 (Time Display) (Time Display) 7702 (Time Display) 0 (Time Display)
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 573 Off-Hook Line Number Display - DtermO-37D Service Conditions 1. This service is provided when off-hook. In the preselect status, this is not provided. 2. This service is not provided when a call is originated by using HOT LINE [H-1] service. 3. In case a call is originated by using TRUNK LINE APPEARANCE service, the connected trunk number is displayed. 4. If the trunk number is not assigned, the LCD doesn’tdisplay. 5. The maximum digits of the displayed trunk number is 4. 6. The display position of the selected line/trunk number may be changed by system data as below: a.) b.) c.) Programming ASYD- System Data 1, Index 389, Bits 5 and 6. Location of Off-Hook Line Number Display on the Dterm. 00: Right side (Standard Setting) 01: Center 10: Left side 11: - System Data 1, Index 389, Bit 7. Off-Hook Line Number Display - D term. 0/1= Out/In Service. Assign data“1”. FCCS Programming No unique programming is required for the FCCS network. 25640 (Time Display) (Time Display) 25640 (Time Display)
NEAX2400 IPX Feature Programming ManualPage 574NDA-24297, Issue 1 P-1 Paging Access P-1 Paging Access General Description This feature provides both ATTENDANT CONSOLE [A-3] and users dial access to PAGING equipment. Operating Procedure 1. Go off-hook; receive dial tone. 2. Dial the Paging access code; receive ringback tone for several seconds. 3. Connection to Paging equipment is established. Service Conditions 1. Amplifiers and speakers must be customer provided. 2. One trunk circuit is required for each Paging Access. 3. Where TENANT SERVICE [T-12] is provided, separate access codes and hardware should be provided for each tenant. 4. Maximum Paging Access code is 3 digits. 5. ALL ZONE PAGING [A-53]: If the system provides multi-zone Paging with a separate direct access code assigned for each area, stations or Attendants can use all-zone Paging by dialing a special access code common for all Paging systems. 6. PRIORITY PAGING [P-30]: A predetermined station or the Attendant can preempt a Paging trunk that is connected to any station. 7. Loop signaling is the recommended signaling type. 8. PAGING ACCESS [P-1], PAGING TRANSFER [P-10] and RADIO PAGING [R-16] are provided to the paging station and the paged station in FCCS nodes. 9. When PAGING ACCESS [P-1]/PAGING TRANSFER [P-10]/RADIO PAGING [R-16] service is set to a station in the remote node or the PAGING ACCESS [P-1]/PAGING TRANSFER [P-10]/RADIO PAGING [R-16] call is answered from the remote node via FCCS link: a.) the logical route number should be applied to each physical route that provides the service. b.) the restriction of route-to-route connection between FCCS nodes should be released. 10. The same paging route cannot be used by another station while the paged station does not answer the page activated using the route. However, the paging activation is automatically cleared when the call is not answered within a predetermined time. 11. A user can page one station at a time. Interactions 1. MEET-ME PAGING [M-1, 11] and PAGING ACCESS [P-1] can be provided simultaneously in the same system. 2. To directly answer PAGING ACCESS [P-1] by the Attendant Console, the Paged party should use the INDIVIDUAL ATTENDANT ACCESS [I-4] feature. 3. Paging is limited to stations, Attendant Consoles, or TIE trunks. Other parties (CO trunks calls) must have the Attendant Console or user perform the Paging operation. 4. BUSY VERIFICATION [B-3], EXECUTIVE OVERRIDE [E-1]: These features will be denied if the Paging route has been assigned for Privacy. Verify the data in the Assignment of Route Data command, ARTD, CDN 44:PRV. If CDN 6:TCL is assigned as data“8”, CDN 44:PRV is not required.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 575 Paging Access P-1 Interactions (cont’d) 5. For simple PAGING ACCESS [P-1], assignments in ASFC are not required. Refer directly to the other Paging features, such as PAGING TRANSFER[P-10]. 6. The Attendant can dial the PRIORITY PAGING [P-30] access code and release a station. 7. When disconnecting from a Paging trunk, the trunk becomes idle immediately. 8. Paging is possible from a CONSULTATION HOLD [C-17]. Station A places Party B on soft hold and dials the access code to the Paging trunk. A momentary pressing of the switch hook disconnects the Paging trunk immediately and reconnects Party B to Station A. 9. CALL HOLD [C-6]: A Paging trunk cannot be placed on call hold. 10. BUSY is displayed on the D termLCD display when the Paging trunk is busy. Reorder tone is returned. 11. If PRIORITY PAGING [P-30] is used with PAGING ACCESS [P-1]; ARTD, CDN 6 must be assigned as data“8”, Page with ringback tone. System Data 1, Index 73 affects the operation of Page routes assigned Page with ringback tone. Therefore, if PRIORITY PAGING [P-30] is used with PAGING ACCESS [P- 1], then MEET-ME PAGE [M-1, 11] and PAGING TRANSFER [P-10] are not available to the system. 12. PRIORITY PAGE [P-30] access will not disconnect an Attendant Console engaged in a Paging trunk connection. Programming STEP 1:ASYD- System Data 1, Index 73, bits 0 & 1. For PAGING function only, assign data“00”. STEP 2:ARTD- Assign the Paging route as shown below: RT: 1 1-OSGS :2 2-ONSG :3 4-INSG :3 5-TF :1 6-TCL :8 7-L/T :1 8-RLP :2 15-LSG :0/1 44-PRV :1 STEP 3:AT R K- Assign the LEN, Paging Trunk Route Number, Trunk Number, and Tenant Number. STEP 4:MBTK- Assign the Make Idle status to the Paging trunks. STEP 5:ANPD- Assign a level for trunk access. Assign Connection Indexes, CI = N, H; Normal (N), and Hooking (H). Assign the Number of Necessary Digits according to a predetermined numbering plan. Busy Lamp Field is not activated. STEP 6:ASPA- Assign the PAGE ACCESS code. Type of Service, SRV = OGC (Outgoing Call). Assign the proper route number associated with this access code. Assign Connection Indexes, CI = N, H; Normal (N) and Hooking (H). STEP 7:ARSC- Assign to the station that is allowed access to paging trunks a Route Restriction Class (RSC) that is allowed these routes in Route Restriction Indexes (RRI) 2 & 3. FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IPX Feature Programming ManualPage 576NDA-24297, Issue 1 P-2 Passing Dial Tone P-2 Passing Dial Tone General Description This feature allows the Attendant to PASS DIAL TONE to a restricted user, enabling that user to place a call that would normally be restricted. Operating Procedure 1. Restricted user dials Attendant. 2. Attendant presses ANSWER or ATND key; tenant number, trunk route restriction class and telephone number are displayed. 3. Obtain call details. 4. Dial central office access code; tenant number, and trunk identification number are displayed. 5. Press RELEASE key; user hears dial tone. 6. User places the call. Service Conditions 1. This feature permits PASSING DIAL TONE to restricted and unrestricted stations only by the Attendant. 2. When LEAST COST ROUTING - 3/6-DIGIT [L-5] is provided in the system, the Attendant cannot pass dial tone. The call must be completed via the ATTENDANT CONSOLE [A-3]. 3. TOLL RESTRICTION [T-7] is activated via system programming for the PASSING DIAL TONE feature. 4. The PASSING DIAL TONE feature is limited by the number of trunks that can be accessed by the Attendant and the Class of Service restrictions of the station. 5. Restriction from Outgoing Calls: This feature can be overridden by the use of the PASSING DIAL TONE. 6. The Attendant is allowed to pass dial tone to any station that has a class of service that allows normal direct dial access capabilities to the trunk group seized by the Attendant. 7. Any non-restricted station can dial through over the selected outgoing trunk. The type of address signals sent to the called location are determined by the trunk route class data. 8. Where SMDR [S-10] is provided, through-dialed calls are charged to the calling station line. 9. This feature is available when the numbering plan for call origination is Outgoing Call (OGC) or Outgoing Call Alternative (OGCA), and the answer-back signal is the second dial tone (mark-out method). 10. When placing outside calls, activation of the TOLL RESTRICTION - 3/6-DIGIT [T-7] is determined by system data of the calling station on a tenant basis. 11. If TOLL RESTRICTION- 3/6-DIGIT [T-7] is not activated via system data, neither the 3-digit area code nor the 6-digit area and office code are restricted. 12. If TOLL RESTRICTION- 3/6-DIGIT [T-7] is activated via system data, the call will be restricted when the calling party dials the restricted area code. Interactions 1. Any station that is restricted from a route may receive access to that route by the Attendant Console. A station that is toll restricted will not be able to place calls to destinations normally restricted by having the Attendant Console pass dial tone. The same ATDP tables will apply to that station. The Attendant Console must dial the number for the station when that station is toll restricted. See NON-DELAY OPERATION [N-3].
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 577 Passing Dial Tone P-2 Interactions (cont’d) 2. The associated programming that should be examined is ATTENDANT CONSOLE [A-3], TOLL DENIAL/TOLL DIVERSION [T-7], TOLL RESTRICTION-3/6 DIGIT [T-8], LEAST-COST ROUTING-3/6 DIGIT [L-5], CLASS OF SERVICE-INDIVIDUAL [C-17], and the various trunk access features. 3. NIGHT CONNECTION FIXED/FLEXIBLE [N-1, 2]: The NIGHT CONNECTION FIXED/FLEXIBLE stations cannot pass dial tone to another station. 4. ATTENDANT NIGHT TRANSFER [A-19]: The ATTENDANT NIGHT TRANSFER station cannot pass dial tone to another station. 5. When LEAST-COST ROUTING-3/6 DIGIT [L-5] is programmed, the ATDP tables will be affected. During feature operation, the Attendant will dial the route access code and then release dial tone to the station. Because that route is assigned in ARNP tables against the LCR (S) access codes, the ATDP tables must also use the LCR (S) access code. For example, the Attendant dials 81 and releases. The station dials 1-516-753-7526. ATDP must be programmed as DC: 9151 and TDI: 1, allowed; not as DC: 81151. (ARNP for the route in this example is assigned with the access code = 9.) Programming STEP 1:ASYD- System Data 2, Index 15, Bit 3. Toll restriction on an outgoing call placed by PASSING DIAL TONE. 0/1: Valid/Invalid. STEP 2:ARSC- Construct a Route Restriction Class (RSC) that will allow outgoing access to the various routes via Route Restriction Index (RRI) 2, via the Attendant Console. Be sure to assign RRI 3 as data “0or2”, connection restricted. STEP 3:ASDT- Assign to the station a Route Restriction Class (RSC) that allows outgoing access to the various routes via the Attendant Console. STEP 4:AT D P- For those Route Restriction Classes that will receive dial tone from the Attendant Console, construct allow tables. The system does not pass the RSC of the Attendant Console to the restricted station. It bypasses the RRI 3 restriction and instructs the system to look at the ATDP tables for that RSC and govern connections accordingly. FCCS Programming No unique programming is required for the FCCS network.