NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 18NDA-24297, Issue 1 A-15 Announcement Service A-15 Announcement Service General Description This feature allows a user to hear a prearranged announcement when the user dials a predetermined access code. Operating Procedure 1. Lift the handset; receive dial tone. 2. Dial the announcement trunk access code. 3. Listen to the message from the announcement machine. Service Conditions 1. This feature requires one of the following hardware alternatives: a.) Central Office Trunk (COT) or 2W E&M trunk (TLT) and an announcement machine. b.) Digital Announcement Trunk (DAT). 2. The following connections are available: a.) multi connection: many users or tie line trunks can connect to one announcement trunk at the same time. b.) single connection: at any given time, only one station/trunk can connect to one announcement trunk. 3. This feature is also available for tie line trunk access to announcement trunk. 4. This connection can be continuous until a user hangs up or it can be disconnected after 30 seconds. This function can be selected on a per announcement trunk basis. 5. Before connection to the announcement machine is made, the system can be programmed to send ringback tone. 6. When this feature is activated from a tie line, an answer supervision signal will be sent to the far end PBX. 7. ANNOUNCEMENT SERVICE can be provided for a maximum of 127 trunks, which include the announcement trunks for CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25]. 8. This feature is available from the Attendant Console. The Attendant dials the announcement trunk access code and listens to a message from the announcement machine. 9. ANNOUNCEMENT SERVICE is provided to FCCS nodes that have no announcement trunk in the remote node. Interactions 1. Each route connected to an announcement machine is also an EQP. The same route can be assigned as different EQP’s. However, it is best to separate EQP functions by route. 2. 8TLT, 16 COT, or 4DAT cards may be used. Programming STEP 1:ANPD- Reserve a number level for trunk access. Assign for Connection Indexes Normal (N) and Hooking (H). Assign for NND values in accordance with a predetermined numbering plan. STEP 2:ASPA- Assign an access code to the announcement trunk. Assign SRV=ANNC (Announcement Service). The EQP number assignment should be as assigned in the AAED command. TYPE =? 0/1.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 19 Announcement Service A-15 Programming (cont’d) STEP 3:ARTD- Assign the announcement route as shown below. Be sure to provide privacy by programming CDN 44:PRV as data“1”. RT: 1 1-OSGS :2 2-ONSG :3 5-TF :1 6-TCL :1 7-L/T :1 8-RLP :2 15-LSG :4 STEP 4:ARSC- Assign a Route Restriction Class (RSC) to the station that allows access to the Announcement route. Assign RSC 0 to the Attendant, and allow that RSC access to the Announcement route. STEP 5:AT R K- Assign the LEN Number, Announcement Trunk Route Number. Assign one or more trunks to a specific route used to connect to an announcement machine. STEP 6:MBTK- Assign the Make Idle status to the announcement trunk. STEP 7:ARRC- If TIE Line, DID, or REMOTE ACCESS TO PBX [R-2] connection to the Announcement Service trunk is required, allow trunk-to-trunk connection using ARI-D-RES=1 (Direct Connection is allowed.) STEP 8:AAED- This command is used to assign announcement equipment. Dead Level: Assign: TN: Tenant Number EQP: (Announcement Equipment Number) = 0 (Dead Level). For example, level 8 is not assigned an announcement is returned rather than a reorder tone. RT, TK:Route and Trunk number of the trunk connected to the announcement equipment. Unused Number: Assign: TN: Tenant Number EQP: 1 (Unused Number). For example: EXT-7836 is not in the system. An Announcement is returned rather than a reorder tone. RT, TK:Route and Trunk number of the trunk connected to the announcement equipment. Announcement Service: Assign: TN: Tenant Number EQP: = 2 - 15 RT, TK:Route and Trunk number of the trunk connected to the announcement equipment. C: Duration of Connection, 0/1:Disconnection occurs in 30 seconds / Connection is held until the station releases. See the requirements of the application for the announcement equipment. For Dead Level applications, data 0 is assigned. R: Sending RBT 0/1: sending RBT/not sending RBT. A: Answer Signal Sending, 0/1: no answer from Incoming trunk/Answer from Incoming trunk. Normally assign data“1”. M: Multiple Connection 0/1: Single Connection/Multiple Connection. Usually assign for single connection.
NEAX2400 IPX Feature Programming ManualPage 20NDA-24297, Issue 1 A-15 Announcement Service FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. STEP 1:ALRTN- This data must be assigned to the NCN. Assign the logical route number to the physical route. STEP 2:AAEDN- This data must be assigned to the NCN. Assign the announcement equipment data. UGN: User Group Number EQP: Announcement Equipment Number 0=DeadLevel 1 = Unused Number 2-15 = Announcement service C: Duration of Connection 0 = Disconnection occurs in 30 seconds 1 = Connection is held until the station releases. See the requirements of the application for the announcement equipment. For Dead level applications, data 0 is assigned. R: Sending RBT 0/1 = Yes/No A: Answer Signal Sending (Answer from the incoming trunk) 0 = No/Yes Normally assign data“1”. M: Multiple Connection 0/1 = Single Connection/Multiple Connection LGRT: Logical Route TK: Trunk Number *Not necessary for“M=1” STEP 3:ARRCN- This data must be assigned to the NCN. Release the restriction between the terminating trunk and the announcement trunk. STEP 4:ARSCN- This data must be assigned to the NCN. Release the restriction between the announcement trunk and the station. Note:The current command data shown is set to all nodes using the service: ASTD, ARTD, ATRK, MBTK
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 21 Alternate Routing A-16 A-16 Alternate Routing General Description This feature automatically routes outgoing on or off-net calls over alternate facilities when the first-choice trunk group is busy. The user selects the first-choice route by dialing the corresponding access code, and the equipment then routes the call through alternate trunk groups only if the first is busy. The NEAX2400 IPX will also add or delete digits, when necessary, to complete the call to the desired station. Operating Procedure No manual operation is required. Service Conditions 1. No indication is provided to a user if the call is routed over first-choice or subsequent choice facilities. 2. STATION MESSAGE DETAIL RECORDING [S-10] may be used in conjunction with this feature. 3. The same route can be included in two or more alternative groups. 4. The total number of routes that can be included in a single route advance group is 15. 5. The total number of routes that can be contained in the system is 255. 6. The same route can be included in two or more alternative groups. 7. The maximum number of trunks to be included in a route is 255. 8. ALTERNATE ROUTING [A-16] occurs only when the dialed code accesses the first-choice trunk group in the ALTERNATE ROUTING list. 9. The outgoing call to the trunk belonging to the different node in the FCCS network is available. For more detailed information, see the NEAX2400 IPX Fusion Network System Manual. Interactions 1. ALTERNATE ROUTING may be affected by TOLL RESTRICTION -3/6 DIGIT [T-7]. For example, two routes of WATS provide the same service but for two separate Route Restriction Classes. Stations of one RSC will be allowed to advance to the second WATS route while the other RSC will not. 2. If LEAST-COST ROUTING [L-5] is used, ALTERNATE ROUTING is not used. However, they may be made available in the same system. 3. ALTERNATE ROUTING provides for no digit translation, therefore, only routes of the same type may be used. Keep this in mind when coordinating Route Advance groups consisting of DDD and FX routes. Programming STEP 1:ANPD- Reserve a number level for trunk access. Assign for Connection Indexes Normal (N) and Hooking (H). Assign NND values in accordance with a predetermined numbering plan. STEP 2:ASPA- SRV = OGCA (Outgoing Call Advance), assign access code, count number of Routes in a Route Advance Group, and the Route Numbers in the group. STEP 3:ARSC- A station must be assigned an RSC that will allow access to the routes in the ALTERNATE ROUTING Route Advance Group. STEP 4:AMND-must be assigned for the number of digits dialed.
NEAX2400 IPX Feature Programming ManualPage 22NDA-24297, Issue 1 A-16 Alternate Routing FCCS Programming Refer to the NEAX2400 IPX Fusion Network System Manual.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 23 Audible Indication Control A-17 A-17 Audible Indication Control General Description This feature allows the Attendant to adjust the audible indications provided to the ATTENDANT CONSOLE [A-3]. Operating Procedure The Attendant Console is equipped with a volume control that can raise or lower the internal speaker level. The volume control is located on the left side of the Attendant Console. The audible indication may also be turned off when required. Service Conditions Each Attendant Console can adjust the audible indications to the ambient noise level, or completely disable this feature where necessary. Programming No programming is required.
NEAX2400 IPX Feature Programming ManualPage 24NDA-24297, Issue 1 A-18 Account Code A-18 Account Code General Description This feature is an adjunct to STATION MESSAGE DETAIL RECORDING [S-10], which provides a user with the capability to enter a cost-accounting or client-billing code (up to 10 digits) into the system before dialing a long distance number. Operating Procedure To enter an ACCOUNT CODE 1. Lift the handset; receive dial tone. 2. Dial the feature access code; receive service set tone. 3. Dial the ACCOUNT CODE (up to 10 digits). 4. Receive dial tone and dial the called number. Note:Feature access code - Access code for ACCOUNT CODE entry will be a maximum of 3 digits. To enter an ACCOUNT CODE after an AUTHORIZATION CODE [A-20] 1. Lift the handset; receive dial tone. 2. Dial the feature access code for AUTHORIZATION CODE and receive service set tone. 3. Dial the AUTHORIZATION CODE (up to 10 digits) and receive second service set tone. 4. Dial the ACCOUNT CODE and receive dial tone. 5. Dial the called number. Service Conditions 1. The maximum number of digits for an ACCOUNT CODE is 10. There is no limitation to the number of account codes used per system. Note:Service set tone after the feature access code can be eliminated by system data. System data is common for ACCOUNT CODE, AUTHORIZATION CODE [A-20] and FORCED ACCOUNT CODE [F-7]. 2. A user can enter an ACCOUNT CODE of fewer digits than the maximum length defined and indicate the end of entry by pressing the # key. 3. The user may decide if ACCOUNT CODE follows the AUTHORIZATION CODE (per tenant basis). 4. ACCOUNT CODE dialing is also effective while in CONSULTATION HOLD [C-17]. A special dial tone is received after entering the ACCOUNT CODE. 5. Stations are assigned this feature via Class of Service. 6. ACCOUNT CODES can be output in the SMDR record for calls handled with OUTGOING TRUNK QUEUING [O-2] and OFF-HOOK QUEUING [O-7]. Interactions 1. If FORCED ACCOUNT CODES [F-7] are used, ACCOUNT CODES, by definition, are not. 2. ACCOUNT CODE is also effective while in CONSULTATION HOLD [C-17]. A special dial tone is received after the ACCOUNT CODE. 3. When using this feature on a single-line telephone or D term, the user can use the SPEED CALLING- SYSTEM, GROUP, INDIVIDUAL or SPEED CALLING-ONE TOUCH (Dterm) to complete the call. 4. ACCOUNT CODES cannot be entered by a station upon answering an incoming trunk call. The ACCOUNT CODE can be entered by the Attendant Console before extending the call to a station.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 25 Account Code A-18 Interactions (cont’d) 5. The access code for ACCOUNT CODES is restricted to a maximum of three digits. 6. STATION MESSAGE DETAIL RECORDING [S-10] Split Billing (System Data Option): On transferred calls, or incoming calls via the Attendant Console, the ACCOUNT CODE will be recorded in all the call records. 7. When OUTGOING TRUNK QUEUING [O-2] is initiated, the ACCOUNT CODE will be recorded when the call is completed. 8. When a D termuser initiates the LAST NUMBER DIALED [L-6D] feature, the ACCOUNT CODE will be recorded, if previously dialed. Programming STEP 1:ASYD- System Data 1, Index 43, bit 2. Is service set tone sent after the ASPA access code for ACCOUNT CODE? 0/1: No/Yes. Assign data“1”. System Data 2, Index 3, bit 4. Is ACCOUNT CODE used with Authorization Code? 0/1: No/Yes. System Data 1, Index 93, bit 6 = 0. STEP 2:ANPD- Reserve a number level for service feature access. Assign Connection Index, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any service feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 3:ASPA- For SRV = SSC (Service Code) SID = 41, assign the access code. Assign the number of digits in the ASPA service feature access code plus the number of digits that will appear in the ACCOUNT CODE for the NND parameter. When ACCOUNT CODE operates with AUTHORIZATION CODE [A-20], the above assignment is omitted. In ASPA, assign for SRV = SSC (Service Code), SID = 42. The NND value will include the number of digits in the ASPA service feature access code plus the number of digits that appear in the ACCOUNT CODE. For example: 45 - 511234 - 617- 555 - 2323 2+6= 8 ACC + ACCT CODE = NND For example: 44 - 623423 - 511234 - 617 - 555 - 2323 2+0+6=8 ACC + AUTH CODE + ACCT CODE = NND STEP 4:ASFC- For stations to use ACCOUNT CODE, assign a Class of Service that allows SFI 27. STEP 5:AMND- If Authorization Codes are used with ACCOUNT CODES, then for Tenant 0, assign the Destination Code (DC) as the first digit of all Authorization Codes and the Maximum Necessary Digits (MND) of the Authorization Codes. For the above example, a DC of six is assigned with an MND of six. STEP 6:AATC- Assign when Authorization Code is used.
NEAX2400 IPX Feature Programming ManualPage 26NDA-24297, Issue 1 A-18 Account Code FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note STEP 1:ANPDL- Reserve a number level for service feature access. Assign Connection Index, CI = N, H, B; Normal (N), Hooking (H), and Busy (B) (applicable to any service feature assigned to this level). Assign NND in accordance with a predetermined numbering plan. STEP 2:ASPAL- For SRV = SSC (Service Code) SID = 41, assign the access code. Assign the number of digits in the ASPAL service feature access code plus the number of digits that will appear in the ACCOUNT CODE for the NND parameter. When ACCOUNT CODE operates with AUTHORIZATION CODE [A-20], the above assignment is omitted. In ASPAL, assign for SRV = SSC (Service Code), SID = 42. The NND value will include the number of digits in the ASPAL service feature access code plus the number of digits that appear in the ACCOUNT CODE. Note:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 27 Attendant Night Transfer A-19 A-19 Attendant Night Transfer General Description When the ATTENDANT CONSOLE [A-3] is in night mode, any operator calls (dial 0 calls) are automatically routed to a predetermined night station. Operating Procedure To answer night call 1. The user dials the operator call code; receives ringback tone. 2. An operator call is automatically transferred to the night answer station. 3. The calling party hears ringback tone. 4. Ringing signal is sent back to the night station. 5. The night station goes off-hook to answer the call. If necessary, this station can transfer the call to another station within the system or an outside party, using the CALL TRANSFER - ALL CALLS [C-11] feature, or transfer to an outside party, using TRUNK-TO-TRUNK CONNECTION [T-10] for incoming tie trunk calls to the operator. Service Conditions 1. If the Night Station to which an operator call has been directed is busy, the calling party will receive a ringback tone until the Night Station becomes idle. 2. This service feature may be provided with NIGHT CONNECTION - FLEXIBLE [N-2] or NIGHT CONNECTION - FIXED [N-1] to a Night Station. The night connection station can also be assigned as a Night Station for ATTENDANT NIGHT TRANSFER. 3. If the Night Station is set for CALL FORWARDING - ALL CALLS [C-5], operator calls terminated to that station will be forwarded to the designated station. 4. The Night Station can be assigned as a station in a STATION HUNTING [S-7, 8, 9] group. 5. One Night Station per tenant is available in multi-tenant arrangements. 6. The Night Station can set CALL FORWARDING - ALL CALLS [C-5], CALL FORWARDING - BUSY LINE [C-2], CALL FORWARDING - DONT ANSWER [C-3] to another station. When the Night Station has set CALL FORWARDING - BUSY LINE [C-2] to Attendant, the call is placed in a queue until the Night Station becomes idle. When the Night Station has set CALL FORWARDING - DONT ANSWER [C-3] to Attendant, the call is not forwarded, and the station keeps ringing. 7. PRIORITY CALL [P-9] and OFF-HOOK ALARM [O-6] are not routed by this function. 8. The Night Station can be assigned as a station in a UCD [U-1] group. 9. If an incoming call terminates at the Night Station assigned by NIGHT CONNECTION - FIXED/ FLEXIBLE [N-1, 2], and the station has set CALL FORWARDING - ALL CALLS [C-5] to the ATTENDANT CONSOLE [A-3], the incoming call will be forwarded to a Night Station assigned by ATTENDANT NIGHT TRANSFER [A-19]. 10. This operation is not applicable to LDN calls. Refer to LDN NIGHT CONNECTION[L-28]for more details. 11. Operator calls from a station or TIE LINE trunk in a satellite system (CAS [C-20]) can be transferred to the Night Station.