NEC Neax 2400 Ipx Feature Programming Manual
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NEAX2400 IPX Feature Programming ManualPage 378NDA-24297, Issue 1 H-1 Hotline H-1 Hotline General Description This feature permits a pair of station sets to be associated with one another on an automatic ringdown basis. Operating Procedure 1. Station A lifts the handset. 2. Station B is rung. 3. Station B lifts the handset; the conversation proceeds. Service Conditions 1. If both phones in a hotline pair are equipped with dials, either one may transfer a hotline call to another station. 2. There is no limit to the number of hotline stations. 3. Hotline assignments are programmed into system data via the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. 4. The hotline station will hear reorder tone when the called station is in busy, lockout or make busy condition. 5. When the station called from the hotline has activated CALL FORWARDING - BUSY LINE [C-2], the call will be forwarded when the called station is busy. 6. When the station called from the hotline has activated CALL FORWARDING - ALL CALLS [C-5], the call will be forwarded. 7. When the station called from the hotline has activated CALL FORWARDING - DONT ANSWER [C-3], the call will be forwarded when the called station doesnt answer after a predetermined time interval. 8. STATION HUNTING [S -7, 8, 9] and UCD [U-1] will be activated for a call from the hotline, but the incoming hotline call cannot be placed in the UCD [U-1] queue. 9. The hotline station will hear reorder tone (ROT) if the called station has set CALL FORWARDING - ALL CALLS/BUSY LINE - OUTSIDE [C-28, 60]. 10. An ISDN terminal cannot be assigned as a destination). 11. This feature can be activated via FCCS. 12. Only the station assigned telephone number is available for the station assignment when activating this feature via FCCS. 13. The station, the Attendant Console/Desk Console (operator call), and the trunk can be a destination for Hotline. 14. When Call Forwarding - All Calls/Busy Line/Don’t Answer service has been set to the called station, these features are available for the call to the station. 15. When a calling party encounters a busy station, the call may bridge into the connection depending on the data assigned by the ASYD command. Interactions 1. The connecting station does not have to be a HOTLINE station. If the connecting station is busy, the HOTLINE station will hear reorder tone.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 379 Hotline H-1 Interactions (cont’d) 2. CONSULTATION HOLD [C-17]: The HOTLINE station may put the destination station on CONSULTATION HOLD [C-17]. In this state, the HOTLINE station may make an outgoing call, and is therefore affected by CLASS OF SERVICE-INDIVIDUAL [C-15]. 3. CALL WAITING-ORIGINATING [C-31]: A HOTLINE will not be allowed to camp-on to a busy destination station. 4. If the connecting station is also a HOTLINE station, then the reverse connection must also be programmed. Programming STEP 1:ASDT- Assign the station as a TEC = 14 for HOTLINE. STEP 2:AHLS- Assign the station number programmed above for the following parameters: HOT TN: HOTLINE Tenant STN: HOTLINE Station CON TN: Connecting Station’s Tenant CON STN: Connecting Station Number FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. AHLSN- This data must be assigned to the NCN. UGN: User Group Number TELN: Telephone Number of the calling party TYPE: 1 (The called party is a station) CON UGN: User Group Number of the called party CON TELN: Telephone Number of the called party Note:The current data should also be set in addition the above-mentioned command. The ASDT command must be set to the node accommodating the calling party.
NEAX2400 IPX Feature Programming ManualPage 380NDA-24297, Issue 1 H-2 House Phone H-2 House Phone General Description This feature allows selected stations to reach the ATTENDANT CONSOLE [A-1] by going off-hook. Operating Procedure To reach the ATTENDANT CONSOLE [A-1]: 1. The HOUSE PHONE user lifts the handset. The Attendant is called automatically. 2. The Attendant answers. 3. The Attendant connects the user to the desired station or trunk. Service Conditions 1. Attendant Console indications will appear as follows: a.) ATND lamps flash b.) Console buzzer sounds. 2. HOUSE PHONES may be equipped with or without dials. 3. HOUSE PHONE assignments are programmed into system data via the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. 4. There is no limit to the number of HOUSE PHONES permitted in the system. Interactions 1. The AHLS command is not needed. When a station is programmed as TEC: 14, HOTLINE, it will automatically be connected to the Attendant Console. 2. If the House Phone is to be used for outgoing calls via the Attendant Console (ARSC command RRI 2), assign a Route Restriction Class that will allow these connections. The same consideration should be made for Incoming calls via the Attendant Console (RRI 0). Programming ASDT- Assign the station as a TEC = 14 for HOTLINE. FCCS Programming No unique programming is required for the FCCS network.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 381 Hands-free Answer Back - DtermH-4D H-4D Hands-free Answer Back - Dterm General Description This feature allows the user to respond to a VOICE CALL - Dterm[V-2D] without lifting the handset. Operating Procedure To answer an incoming call 1. Lift the handset and press the line key to answer the call. 2. Press the feature key and“1”; the MIC LED lights. 3. Press the feature key and“5”to select HANDS-FREE operation. 4. Press the SPEAKER key and replace the handset; respond to the call HANDS-FREE. To answer a VOICE CALL [V-2D] 1. Press the feature key and“1”; the MIC LED lights. 2. Press the feature key and“5”to select HANDS-FREE operation. 3. Respond to the call HANDS-FREE. Service Conditions 1. TheMICmaybeleftONatalltimes. 2. HANDS-FREE operation may be selected at all times. 3. HANDS-FREE ANSWER BACK may be used when responding to a VOICE CALL [V-2D] on My Line. Programming No programming is required. See VOICE CALL-Dterm[V-2D].
NEAX2400 IPX Feature Programming ManualPage 382NDA-24297, Issue 1 H-5D Hands-free Dialing/Monitoring - Dterm H-5D Hands-free Dialing/Monitoring - Dterm General Description This feature allows the Dtermuser to dial or monitor and call without lifting the handset. Operating Procedure To dial a call HANDS-FREE 1. Press the SPEAKER key; receive dial tone. a.) Dial the desired number. b.) When the called party answers, lift the handset. To monitor a call HANDS-FREE 1. When placed on hold, press the SPEAKER key. 2. Replace the handset; when the call resumes, pick up the handset. Service Conditions None. Programming No programming is required.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 383 Hotline - Outside H-9 H-9 Hotline - Outside General Description This feature allows a user to access an outside destination by going off-hook or selecting the HOTLINE-OUTSIDE [H-1] line/feature key and automatically dialing a SPEED CALLING-SYSTEM [S-3] number. Operating Procedure To place a HOTLINE - OUTSIDE call using a single-line telephone 1. User lifts handset. 2. PBX automatically selects a trunk and dials the outside number. 3. Called number is answered and conversation proceeds. To place a HOTLINE - OUTSIDE call from a Dterm 1. The Dtermuser presses the HOTLINE-OUTSIDE line/feature key and lifts handset or presses the SPEAKER key. 2. The PBX automatically selects a trunk and dials the outside number. 3. The called number is answered and the conversation proceeds. Service Conditions 1. There is no limit to the number of HOTLINE stations. 2. The destination parties for this service use abbreviated call codes prepared in SPEED CALLING - SYSTEM [S-3]. Therefore, the number of destination stations is limited by the capacity of SPEED CALLING - SYSTEM [S-3]. 3. When a user is confronted with a situation whereby all trunks are busy, or all senders are busy at the same time calling in this service, reorder tone is heard at the HOTLINE stations. 4. Outside connection in BROKERAGE HOTLINE - OUTSIDE [B-12] service can be realized when the LCD indicates: a.) trunk classification such as DDD, TIE, and CCSA and trunk number for an outgoing call. b.) time duration, trunk classification, and trunk number for an incoming call. 5. When a user of BROKERAGE HOTLINE - OUTSIDE [B-12] is confronted with a situation in which all trunks are busy or all senders are busy, the user hears reorder tone. No indication is shown on the LCD of the users D term. 6. Station Message Detail Recording (SMDR) [S-10] is available for outgoing calls with the HOTLINE - OUTSIDE service. 7. OUTGOING TRUNK QUEUING [O-2] is not provided for a HOTLINE-OUTSIDE call. 8. The prime line of a D termcannot be assigned as a HOTLINE-OUTSIDE. 9. When a D termactivates HOTLINE-OUTSIDE, the display will be for an outgoing trunk connection. 10. This feature can be activated via FCCS. 11. Only the station assigned telephone number is available for the station assignment when activating this feature via FCCS. 12. The station, the Attendant Console/Desk Console (operator call), and the trunk can be a destination for Hotline.
NEAX2400 IPX Feature Programming ManualPage 384NDA-24297, Issue 1 H-9 Hotline - Outside Interactions SPEED CALLING-SYSTEM [S-3] must first be provided. Programming STEP 1:ASYD- System Data 2, Index 1, Bit 7. Does TOLL RESTRICTION apply to SPEED CALLING- SYSTEM [S-3]? 0/1: Yes/No. If TOLL RESTRICTION applies, construct an RSC that will allow the station access to the outgoing number. STEP 2:ASFC- Construct a Service Feature Class that allows Service Feature Index (SFI) 12; SPEED CALLING-SYSTEM [S-3]. Assign this SFC to the Hotline station. If using a Virtual Circuit (TEC = 18) for the hotline, SFI: 36 (Special Common Battery/Hotline) must be set to“1”for the Virtual Circuit’sSFC. STEP 3:ASDT- Assign the HOTLINE-OUTSIDE station as a TEC = 18, Virtual Circuit or TEC = 14, Hotline. TN: Tenant Number STN: Station Number LENS: Line Equipment Number (6 digits) TEC: Telephone Class (1-31) 1: DP (10pps) 2: PB 3: DP/PB 12: D term 13: Data terminal Via Dterm 14: HOTLINE 15: CAS Line 18: Virtual Circuit 23: ISDN Terminal 27: Eight Conference Equipment RSC: Route Restriction Class (0-15) For assignment of RSC, ARSC command. SFC: Service Feature Class (0-15) For assignment of SFC, ASFC command. STEP 4:ASPD- Assign the Tenant Number, the Abbreviated Digit Code-ADC, and the CD-Telephone Number to be sent. Include in the CD the access code of the route. STEP 5:AHLS- Assign the HOTLINE-OUTSIDE station with the following parameters: HOT TN: HOTLINE-OUTSIDE Tenant STN: HOTLINE-OUTSIDE Station TYPE: 2 (ADC) CON TN: Connecting Stations Tenant. Assign same TN # as in HOT TN: ADC: Abbreviated Digit Code of Corresponding Outside Number.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 385 Hotline - Outside H-9 FCCS Programming This data setting describes only the additional or replacement commands used to activate FCCS services. When used as an FCCS feature, these commands replace the non-network commands (for example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending on the node. Note 1 AHLSN- This data must be assigned to the NCN: UGN: User Group Number of the calling party TELN: Telephone Number of the calling party TYPE: 2 (The called party is an outside party) 3 (The called party is a trunk) CON UGN: User Group Number of the called party (for TYPE=2) CON ADC: The dialed number for the called party (for TYPE=2) CON LRN: Logical Route Number of the called party (for TYPE=3) CON TK: Trunk Number of the called party (for TYPE=3) Note 1:When using ASYDL or ASYDN to program an FCCS feature, the basic programming of ASYD is required in addition to ASYDL or ASYDN. Note 2:The current data should also be set in addition the above-mentioned command. The command to be set to the node accommodating the calling party: ASYD/ASFC/ASDT/ASP
NEAX2400 IPX Feature Programming ManualPage 386NDA-24297, Issue 1 I-1 Immediate Ringing I-1 Immediate Ringing General Description This feature causes called stations to ring immediately upon establishment of connections. Operating Procedure No manual operation is required. Service Conditions 1. Ringing is applied to a called station as soon as the switch has determined that the station is idle. There is no delay caused by waiting for a ring cycle. 2. This feature applies to STATION-TO-STATION [S-11], Attendant (originated or completed), Direct Inward Dialing (DID), and tie line calls. 3. An idle station rings immediately after the last digit of the called station is dialed. Programming ASYD- System Data 1, Index 27, Bit 7. Assign data“1”.
NEAX2400 IPX Feature Programming Manual NDA-24297, Issue 1Page 387 Incoming Call Identification I-2 I-2 Incoming Call Identification General Description This feature allows an ATTENDANT CONSOLE [A-3] to visually identify the type of service and/or trunk group that is arriving or waiting to be answered. Operating Procedure No manual operation is required. Service Conditions 1. A flashing lamp indicates a call waiting to be answered. 2. A steady lamp indicates an answered call. 3. A limit of 12 lamp and key groups can be associated with INCOMING CALL IDENTIFICATION. 4. Lamps and keys may be assigned as follows: LDN: Listed Directory Number (Central Office) WATS: Wide Area Telephone Service FX: Foreign Exchange ATND: Attendant Call RECALL: Attendant Recall Calls ICPT: Call Forwarding - Intercept NANS: Call Forwarding - Dont Answer BUSY: Call Forwarding - Busy Line TIE: Tie Line TF: Inter-Position Transfer CAS: Centralized Attendant Access PR1: Priority Call 1 PR2: Priority Call 2 PR3: Priority Call 3 SC/RC: Serial Call Recall Key EMG: Off-Hook Alarm 5. More than one INCOMING CALL IDENTIFICATION lamp can be duplicated at the ATTENDANT CONSOLE [A-3]. The Attendant can select any incoming call by pressing the associated key. 6. Calls can be answered via the ANSWER key for first-in, first-out priority. (CALL QUEUING [C-9]). 7. ATTENDANT CONSOLEs [A-3] are limited to 12 unique INCOMING CALL IDENTIFICATION indications. However, more than one incoming trunk group can be programmed for the same INCOMING CALL IDENTIFICATION. Interactions 1. Step 1 is not required to fulfill the requirements of the feature description. However, the CALL WAITING LAMP [C-13] should be programmed in relationship to the INCOMING CALL IDENTIFICATION. 2. System Data 2, Index 8, Bits 6 and 7, and Index 9, Bits 0-3 can be flagged to represent an incoming call, but the meaning of the incoming call can be re-assigned via the AAKP command. 3. The first six keys (LDN to CCSA) are fixed and cannot be changed. The AAKP command is used to program the remaining six optional keys.