NEC Neax 2400 Imx Hotel Feature Programming Manual

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 67
Answering Camp-On/Call Hold Calls By Switchhook Flash A-74
Service Conditions
1. This feature may be used to answer CAMP-ON calls by Administration Stations when FLASH BUTTON
– Dterm [F-3D] has been allowed. However, CALL WAITING – ANSWER – Dterm [C-27D] is the
preferred way for Administration Stations to answer CAMP-ON calls.
2. This feature may be used to answer CALL HOLD calls by Administration Stations when FLASH
BUTTON – D
term [F-3D] has been allowed. However, CALL HOLD – Dterm [C-6D] may be used as an
alternative.
3. The operating procedure for CALL HOLD [C-6] is replaced by this feature when SYS1, INDEX 177, Bit
6 is enabled.
4. The operating procedure for CALL HOLD – D
term [C-6D] using FLASH BUTTON – Dterm [F-3D] is
replaced by this feature when enabled in system data.
5. The function of the TRF key on the D
term does not change when this feature is enabled.
6. The limitations for ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] and for CALL HOLD
[C-6] apply to this feature.
Assignment Procedure 
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX 
177b
0
Not used b
1
b2
b3
b4
b5
b6Guest answers camped-on call by switch hook flash
0/1 = Restricted/Allowed
b
7Attendant Multiple recall
0/1 = Out/In Service 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 68ND-70284 (E), Issue 2
A-74 Answering Camp-On/Call Hold Calls By Switchhook Flash
2SYS2
ASYD
INDEX 
0b
0Restriction Data of Station Busy Services can be designated as the table below:
R: Restricted A: Allowed
b1
b2Not used
b
3Attendant Override service
0/1 = Out/In Service
b4Busy Verification (Console)
0/1 = Out/In Service
b
5
Not used b6
b7
STEP CMND EXPLANATION
3 ASFCSFI 10 = RES = 1
SFI 11 = RES = 1 STEP CMND BIT EXPLANATION
b1b0
Call 
BackExecutive 
Right-of-
WayCall 
Waiting-
OriginatingVoice 
Call 
(Dterm)Message 
Reminder 
(Dterm)
00 R R R R R
01 A R A A A
10 R A A A A
11 A A A A A 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 69
Automated Guest Station Voice Mail Retrieval A-75
A-75   Automated Guest Station Voice Mail Retrieval
General Description
AUTOMATED GUEST STATION VOICE MAIL RETRIEVAL (VMR) is a feature that makes it easy for guest
stations to retrieve voice mail. Guest stations dial a Voice Mail Retrieval (VMR) access code and a station password
for immediate message retrieval. The feature is customer-programmable to allow it to conform to the needs of any
voice mail system.
Operating Procedure
The voice mail facility must be set up as an administrative station.
Operating the guest station:
A guest station can be provided with normal voice mail operating procedures or AUTOMATED GUEST STATION
VOICE MAIL RETRIEVAL at the discretion of the system operator.
Service Conditions
1. This feature is not available when the guest station has a party on hold. If a party is on hold, normal
operating procedures for voice mail access will be required. This procedure usually requires the dialing of
the station number and password, but read the appropriate voice mail manual for complete instructions.
2. Normal operating procedure should be used by the Console and the Administration Stations.
3. If a guest does not listen to the messages before checking out, the messages must be removed by the Voice
Mail administrative terminal.
4. Access to voice mail is established by dialing a VMR access code, and internal dialing by the PBX of a
function code (limited to 2 digits plus a pause) and the station number (maximum of 5 digits). The order
will be dependent on the voice mail system.
Step Action Result
1
The guest sees that the Message Waiting Lamp 
on the guest station is lit.
2The guest lifts the handset and dials the VMR 
access code.The Voice Mail System (VMS) answers, and prompts 
the guest for his password (if required).
3The guest enters the password. The VMS plays the messages. 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 70ND-70284 (E), Issue 2
A-75 Automated Guest Station Voice Mail Retrieval
Assignment Procedure 
STEP CMND BIT EXPLANATION
1SYS1
ASYD
INDEX 
252b
0~b7First set of digits
“0–9”, “A–E”, with “0” denotes end of data; “E” denotes 
calling station.
A= 0 B = * C = #
D = 1 sec. delay 2SYS1
ASYD
INDEX 
253b
0~b7Second set of
digits
3SYS1
ASYD
INDEX 
254b
0~b7Third set of digits
4SYS1
ASYD
INDEX 
255b
0~b7Fourth set of digits
STEP CMND EXPLANATION
5ASFC0–15
SFI – 110 RES = 1 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 71
Busy Status – Hotel Attendant B-26
B-26   Busy Status – Hotel Attendant
General Description
When the Hotel Attendant calls a guest station that is busy, BUSY STATUS DISPLAY – HOTEL ATTENDANT
causes the current status of the called guest station to display in detail on the console LCD.
The following figures show the LCD displays for each status.
1. When the called station receives dial tone (off-hook status):
2. When the called station is in make busy status:
3. When the called station is in LINE LOCK OUT [L-3] status:
4. When the called station is dialing:
5. When the called station is being accessed from another station:
6. When the called station is talking to the Administration Station:
7. When the called station is talking to another Guest Station:
8. When the called station is engaged in a Central Office (CO) line call and when Central Office code (1-4
digits) is assigned:              
      
XXXX → BUSY 
  STA BUSY
              
      
XXXX → MAKE BUSY 
  STA BUSY
              
      
XXXX → LOCK OUT 
  STA BUSY
              
      
XXXX → DIALING 
  STA BUSY
              
      
XXXX → RINGING 
  STA BUSY
              
      
XXXX → ADM:XXXX 
  STA BUSY
              
      
XXXX → GST:XXXX 
  STA BUSY
              
      
XXXX → COC:X 
  STA BUSY 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 72ND-70284 (E), Issue 2
B-26 Busy Status – Hotel Attendant
General Description (cont’d)
9. When the called station is engaged in a CO line call and when Central Office code is not assigned:
10. When the called station is engaged in a call with a Hotel Attendant, and specified Attendant Number (1 to
6 digits) is assigned:
11. When the called station is engaged in call with a Hotel Attendant, and Specified Attendant Number is not
assigned:
12. For other status conditions:
Operating Procedure
To operate from the Hotel Console:
Service Conditions
1. BUSY STATUS DISPLAY – HOTEL ATTENDANT is available only for the Hotel Console.
2. This feature is available only when the called party is a guest station.
Step Action Result
1
The attendant dials a station number 
individually, or while holding a station/trunk.Receives busy tone or reorder tone according to the 
status of the called station.
2The attendant presses the STS key.The current status of the called station displays on the 
console LCD.
3The attendant presses the EXT key. The console LCD returns to the previous display.
4From the status described in either step 2 or 3, 
the attendant presses the CANCL keyThe Attendant is connected to the original party.
The console LCD returns to the initial display.
                    
XXXX → RT:XX 
  STA BUSY
              
      
XXXX → ATT:XXX 
  STA BUSY
              
      
XXXX → ATN:X 
  STA BUSY
              
      
XXXX → BUSY 
  STA BUSY 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 73
Busy Status – Hotel Attendant B-26
Assignment Procedure
STEP CMND BIT EXPLANATION
1AHSY
INDEX 
109b
0Not used
b1
Charging Method of ATT (If No. 7 CCIS service is provided, “1” is must be assigned)
0 = “9” + “Trunk Number”
1 = Specific Attendant Number
b
2When Administration or Guest stations dial the unused number or the dead level number
0/1 = -/The call is transferred to the Console automatically
b
3Not used
b
4
b5Busy Status Display – Hotel Attendant
0/1 = Out/In Service
b
6Front Desk Terminal (FDT) keys
0/1 = Fixed/Flexible
b
7Not used 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 74ND-70284 (E), Issue 2
C-19 Calendar Display
C-19   Calendar Display
General Description
A digital display indicating month, day, hour, and minute is provided on the Console.
Operating Procedure
Hour and minute information is constantly displayed. Month and day information is displayed only while key
operations pertaining to hospitality services are not being performed.
Service Conditions
1. Hour and minute display – (constant).
Note:
The Attendant Console clock reads 00:00 AM at midnight and 00:00 PM at noon.
The Desk Console clock reads 00:00 AM at midnight and 12:00 PM at noon.
2. Month and day are displayed as shown below.
a.) On the Attendant Console:
b.) On the Desk Console:
3. The time indication can be corrected by use of the MAT command ATIM.
Assignment Procedure
None.              
      
                                    NAME
 
 
                               MONTH XX DAY   DAY OF WEEK
                    
                               NAME
 
 
HH:MM AM/PM      MONTH XX DAY   DAY OF WEEK 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 75
Check-In/Checkout C-23
C-23   Check-In/Checkout
General Description
This service manages Vacant/Occupied status of each guest room, and automatically restrict/cancel the restriction
for such services as C.O. outgoing call, Automatic Wake-Up, etc. according to the present status of each guest room.
When CHECK-IN/CHECKOUT service is activated from the PMS terminal, the Console, or the Front Desk
Terminal, the following operations occur:
CHECK-IN: The services available at the guest station are dependent upon the guest station Class of Service
(as defined by the CLASS OF SERVICE – INDIVIDUAL [C-15]).
CHECKOUT: DO NOT DISTURB  [D-11] – Reset
ROOM CUTOFF  [R-9] – Set
MESSAGE WAITING  [M-6] – Reset
AUTOMATIC WAKE-UP  [A-10] – Clear
GUEST NAME DISPLAY D
term [G-6D] – Clear
GROUP SERVICE through PMS  [G-4] – Reset
Note:
Features may be cleared from the PMS terminal depending on data assignment when PMS Model 60 is used. All data
is cleared when the Console is used. Features may be cleared from the PMS terminal depending on code sent to the
NEAX2400 IMX when PMS Model 90 or 120 is used.
Operating Procedure
Check-In from the Console or Front Desk Terminal:
Checkout from the Console or Front Desk Terminal:
Note 1:
If an error is made in the course of key operations, press the CLEAR key and continue from Step 2 (station dialing).
Note 2:
When performing CHECK-IN/CHECKOUT for two or more guests at the same time, follow Steps 1 through 3 for the
first guest. Follow Steps 2 and Step 3 only for the remaining guests, then Step 4 to exit from the CHECK-IN/
CHECKOUT mode.
Service Conditions
1. When the PMS feature is in operation, the CHK IN/CHK OUT key does not function from the Console.
CHECK-IN/CHECKOUT is activated by the PMS computer.
Step Action Result
1
Press the CHK IN key. The associated lamp illuminates.
2Dial the guest room number. The guest room number is displayed.
3Press the ENTER key. The lamp flashes to confirm Check-In.
4Press the EXIT key. The lamp and guest room number are extinguished.
Step Action Result
1
Press the CHK OUT key. The associated lamp illuminates.
2Dial the guest room number. The guest room number is displayed.
3Press the ENTER key. The lamp flashes to confirm Checkout.
4Press the EXIT key. The lamp and guest room number are extinguished. 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 76ND-70284 (E), Issue 2
C-23 Check-In/Checkout
Service Conditions (cont’d)
2. The CHK IN/CHK OUT key at the Front Desk Terminal is always operational. The Front Desk Terminal
CHK IN/CHK OUT key can be used to unrestrict or restrict the guests phones prior to Check-In/Out from
the PMS terminals as a temporary CHECK-IN/OUT when the PMS terminals are overloaded.
Assignment Procedure
STEP CMND BIT EXPLANATION
1AHSY
INDEX 
403b
0
Processing when Checkout Result (Feature Code = 16, Function Code = 2) has been 
received from PMS.
0: Out status memory in guest memory is cleared
1: All guest memory is cleared
b
1
Not used b
2
b3
b4
b5
b6
b7