NEC Neax 2400 Imx Hotel Feature Programming Manual

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 117
Dterm With Hotel Function D-105D
Operating Procedure (cont’d)
For ROOM STATUS [R-10]
Idle Condition:
Connected to a guest station:
Step Action Result
1
Press the STS key.The LCD shows the feature 
abbreviation.
2Enter the guest station number.
3Press the ENT key.The MESSAGE WAITING [M-6] set, 
CHECK-IN/CHECKOUT [C-23] set, 
DO NOT DISTURB [D-11] set, 
ROOM CUTOFF [R-9] set LEDs will 
illuminate if these services have been 
set to the guest station.
If WAKE-UP has been set, the time 
will appear on the LCD display. AM 
or PM is displayed as either an A or a 
P before the time.
Step Action Result
1
Press the STS key.The LCD shows the feature abbrevia-
tion.
2Press the ENT key.The MESSAGE WAITING [M-6] set, 
CHECK-IN/CHECKOUT [C-23] set, 
DO NOT DISTURB [D-11] set, 
ROOM CUTOFF [R-9] set LEDs 
illuminate if these services have been 
set for the guest station. 
If WAKE-UP has been set, the time 
appears on the LCD display. AM or 
PM is displayed with either an A or a 
P before the time. (STATUS is always 
displayed when any service is set.) 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 118ND-70284 (E), Issue 2
D-105D Dterm With Hotel Function
Operating Procedure (cont’d)
Figure 6  Example of 16-Button Dterm on a Front Desk Console
For AUDIT REPORTS [A-26]
Idle Condition only:
Service Conditions
1. A maximum of 32 Front Desk Terminals per Module Group (MG) may be assigned.
2. 16-button or 24-button D
terms shall be used as a Front Desk Terminal.
3. Only Special Administration Stations may be Front Desk Terminals.
4. MESSAGE WAITING [M-6] set from a Front Desk Terminal can only be reset from:
5. Front Desk Terminal, PMS Terminal, or Console (Model 60 PMS).
6. Front Desk Terminal or PMS Terminal (Model 90, 120 PMS).
7. During hospitality feature activation, performing any of the following actions will result in the release of
hospitality service setting:
a.) Using SPEED CALLING – ONE TOUCH [S-26D].
b.) Pressing the RECALL key.
c.) Pressing the TRF key.
d.) Pressing the SPKR key.
e.) Pressing the HOLD key.
f.) Pressing a multi-line appearance key.
g.) Lifting the handset off-hook, if it is in idle mode.
Step Action Result
1
Press the AUD key. The LCD shows the feature abbreviation.
2Press the STS key.
3Dial the desired AUDIT code; see AUDIT 
REPORTS [A-26].
4Press the ENT key.The Audit Report will be printed out on the hotel 
printer.   See PRINTER CONTROL [P-8].
                       STY HHMM                XXXX
                   (Time and Date)
                                                             >>> 
WUSWURDDSDDR
My LineC/IC/OSTS
RCSRCRMWSMWR
AU DENTCEEND 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 119
Dterm With Hotel Function D-105D
Service Conditions (cont’d)
8. The service feature abbreviations shown on the 16-button or 24-button Dterm LCD are shown in Table 5:
Assignment Procedure
Table 5  Standard Service Abbreviations on Dterm
Feature Set/Activate Reset
AUDIT REPORTS [A-26] AUD —
AUTOMATIC WAKE-UP [A-10] WUS WUR
CHECK-IN/CHECKOUT [C-23] C/I C/O
DO NOT DISTURB [D-11] DDS DDR
MESSAGE WAITING [M-6] MWS MWR
ROOM CUTOFF [R-9] RCS RCR
ROOM STATUS [R-10] STS —
STEP CMND EXPLANATION
1 AASTAssigns Special Administration Station.
TEC = 12
2 ASFCAssigns SFC of Special Administration Station.
SFI = 45
3 AKYDAssigns key data of D
term
Assignment of key data of ENT
, CE
, and END
 keys is mandatory.
Note:
The RECALL key will also function as an END key.
Table 6  Assigning FKY4 as a Wake-Up Set Key
Indexb
7
(0/1)Function Key Assignment
Data (00 – FF) 
(Hex) Contents b6b5b4b3b2b1b0
80 1 0000100 84 WAKE-UP SET
Key Description FKY No.
WUS
WUR
DDS
DDR
RCS
RCR
MWS
MWR
C/I
C/O
STS
AUD
ENT
CE
ENDWake up Set
Wake up Reset
Don’t Disturb Set
Don’t Disturb Reset
Room Cutoff Set
Room Cutoff Reset
Message Waiting Set
Message Waiting Reset
Check-In
Checkout
Status
Audit
Enter
Clear Enter
End87
88
89
90
91
92
93
94
95
96
97
98
99
100
101 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 120ND-70284 (E), Issue 2
D-107 Direct Data Entry – Station
D-107   Direct Data Entry – Station
General Description
This feature allows a maid or other hotel personnel to enter numeric data to the Property Management System (PMS)
computer, using the guest room station for entry through dial operation.
Operating Procedure
Note:
If a Dterm is used for a guest station, the LCD displays as shown below:
Service Conditions
1. This feature is activated only through dial operation from a guest room telephone in an idle condition.
2. A maximum of 30 digits can be entered simultaneously to the PMS computer. If data exceeds 30 digits,
the guest room station hears reorder tone.
3. If the numeric data to be sent is less than 30 digits, “#” (pound) can be used to end the digit string. (The
“#” is not sent to the PMS computer.)
4. The digits 0, 1, 2, 3, 4, 5, 6, 7, 8, and 9 can be used for the data.
5. Reorder tone will be heard instead of service set tone if the PMS does not respond within 30 seconds or
sends a negative answer to the NEAX2400 IMX.
6. This feature requires a Model 90 or Model 120 PMS.
Assignment Procedure
Step Action Result
1
Lift handset or press the SPKR key. Hear dial tone.
2Dial the Direct Data Entry access code. Hear special dial tone.
3Dial input data to the PMS computer.
Note:
If another data entry is required, repeat this step.Hear service set tone. (Note)
4
Replace the handset.
STEP CMND EXPLANATION
1AANP
or
AGNPAssign minimum necessary number of digits for the first number of the Direct Data Entry access code.
2AASP
 or AGSPAssign the Direct Data Entry access code.
(SRV = SSC, SID = 36, STATE = 44)
                              SET
                   (Time and Date)
                                                             >>>  
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 121
Double Suite Room D-150
D-150   Double Suite Room
General Description
This service allows two suite rooms (single suite rooms) to be connected as a double suite room. Maximum eight
stations can be called simultaneously.
Figure 7  Example of Single/Double Suite Room
Operating Procedure
To call a double suite room:
Service Conditions
1. The single suite rooms must be assigned prior to activating this service.
2. The telephone numbers assigned for the single suite room are used continuously in the double suite room.
The primary station numbers of the single suite rooms will be the primary station number of the primary/
secondary single suite room respectively. The primary phantom number can be assigned for both the
primary/secondary single suite rooms, but the number of the primary single suite room will be the primary
number of the double suite room.
3. Following ways of ringing the telephones of the double suite room can be selected by the system
parameters:
a.) When the primary station of the primary single suite room is called, all the telephones in the
double suite room ring simultaneously.
b.) When the primary station of the primary single suite room is called, all the telephones in the
primary suite room ring simultaneously, and when the primary station of the secondary single
suite room is called, all the telephones in the secondary single suite room ring simultaneously.
When the called party does not answer or is busy, the other primary station (primary or
secondary) will be called.
Step Action Result
1
Lift the handset or press the SPKR key. Receive dial tone.
2Dial the master station number of the double suite 
room.The call is connected to the telephone that 
answers first.
Single Suite Room
201 202 203 204
PILOT NO 200
: Master Station : Secondary Station
301 302 303 304
PILOT NO 300
201 202 203 204
PILOT NO 200
Suite Room - SECONDARY
301 302 303 304
PILOT NO 300
Suite Room - SECONDARY
Double Suite Room 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 122ND-70284 (E), Issue 2
D-150 Double Suite Room
Service Conditions (cont’d)
c.) When the individual telephone number of the double suite room is called, only that telephone
rings.
4. When all the telephones of the double suite room are rung simultaneously, the call is connected to the first
telephone which answers. When the call is answered, other telephones stop ringing.
5. Each of the telephones in the double suite room can originate the call independently.
6. When the stations that belong to the double suite room are accommodated in the same line circuit, the
ringers ring simultaneously.
7. The message waiting lamps of the eight stations are controlled simultaneously.
8. The number displayed on the Console is the primary station number of the primary suite room, and if the
phantom number is assigned, the phantom number will be displayed.
9. The interface to PMS is controlled by the primary station of the double suite room. However, the billing
text will be sent for each telephone number.
10. CONNECTING ROOM SERVICE [C-72] is not available when this service is activated.
11. When a D
term is used in the double suite room:
a.) The D
term must have the my line.
b.) MULTIPLE LINE OPERATION – Dterm [M-20D] service is available.
c.) The Dterm should be designated as the master station of the double suite room.
d.) The master station number of the double suite room must be assigned as the my line number of
the D
term.
12. When a few Dterms and a few analog telephones (up to 8) are used in the double suite room and virtual
lines are assigned to the Dterms:
a.) An incoming call cannot be answered by using the virtual stations (sub lines) of the double suite
room.
b.) The maximum number of telephone circuits that can be accommodated in a double suite room is
eight circuits.
c.) The Service Conditions of SUITE ROOM SERVICE [S-75] also apply to DOUBLE SUITE
ROOM. 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 123
Double Suite Room D-150
Assignment Procedure
See SUITE ROOM SERVICE [S-75] for initial programming.
STEP CMND BIT EXPLANATION
1AHSY
INDEX 
111b
0Fixed Data
b
1
b2Restriction for hooking when an outgoing C.O. line call has originated from a suite room
 0/1 = Restriction/No Restriction
b
3Setting of Message Registration Data to be sent out to the PMS
b
4b3
0 0 : The pilot number is sent out for the Suite Room; the Main Room Station Number is sent 
out for the Connecting Room.
0 1 : The Station Number of each station within the room is sent. b
4
b5Fixed Data
b
6
b7Connecting Room
0/1 = Out/In Service
2AHSY
INDEX 
186b
0
Not used b
1
b2
b3
b4
b5
b6
b7Double Suite Room Service
0/1 = Out/In Service
3AHSY
INDEX 
188b
0
Processing for Suite Room Station/Connecting Room Station Busy
b
1b0
0 0 = Busy Tone
0 1 = An idle station within the room is called
1 0 = The call is transferred to the Console if the caller is not the console operator. b
1
b2Fixed Data
b
3
b4Not used
b
5
When the call terminates to the Double Suite Room
0 = All stations ring simultaneously
1 = Alternately between Master Suite and Slave Suite
b
6Fixed Data
b
7Suite Room in Service
0/1 = Out/In Service 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 124ND-70284 (E), Issue 2
D-150 Double Suite Room
4AHSY
INDEX 
189b
0
Not used b
1
b2
b3
b4
b5
Calling an Individual Suite Room Station Calling
 0 An individual Suite Room Station can be called from a Guest Station, Administration Station, 
and Console.
 1 An individual Suite Room Station can be called from a Special Administration Station and 
Console.
b
6
Ringing at the time of general calling in the Connecting Room or Suite Room Stations
 0 Ringing all stations
 1 Ringing the station in the main room for the Connecting Room; ringing the Master station for a 
Suite Room.
b
7
Number to be dialed for general calling of the stations in the Suite Room
 0 = Master Station Number or Pilot (Phantom) Number
 1 = Only Pilot (Phantom) Number
STEP CMND EXPLANATION
5 AGST Assign Guest Stations.
6AHSUAssign the Guest Stations as the Suite Room Station.
Parameters
TN: Tenant
TYPE: Suite Room Type: S = Single; D = Double
PHANTOM: Phantom Number
M1: Primary Guest Station Number
S2-S4: Secondary Guest Station Number
Note:
In the IMX, AHSU is also used to delete suite room programming. STEP CMND BIT EXPLANATION 
						

							NEAX2400 IMX Hotel Feature Programming Manual
ND-70284 (E), Issue 2
Page 125
DND/MW Lamp Control D-151
D-151  DND/MW Lamp Control
General Description
This service allows the Message Waiting Lamp to be controlled by setting/cancelling DO NOT DISTURB [D-11]
service. The Message Waiting Lamp will either light or flash to distinguish which of the services (MESSAGE
WAITING [M-6] or DO NOT DISTURB [D-11]) is being activated.
Operating Procedure
Refer to the operating procedures of MESSAGE WAITING [M-6] and DO NOT DISTURB [D-11].
Service Conditions
1. Whether to control the Message Waiting Lamp by DO NOT DISTURB [D-11] or MESSAGE WAITING
[M-6] service can be selected in the system.
2. The Message Waiting Lamp may be controlled to light or flash for DO NOT DISTURB [D-11] service.
3. The Message Waiting Lamp may be controlled to light or flash for MESSAGE WAITING [M-6] service.
4. When the Message Waiting Lamp is controlled by both DO NOT DISTURB [D-11] AND MESSAGE
WAITING [M-6] service, control by MESSAGE WAITING [M-6] service has priority.
5. The Message Waiting Lamp control is not available during predetermined Do Not Disturb mode.
6. The Message Waiting Lamp requires a PA-16LCBE circuit card.
Assignment Procedure
For initial programming, see DO NOT DISTURB [D-11] and MESSAGE WAITING [M6].
STEP CMND BIT EXPLANATION
1AHSY
INDEX
139b
0Not used
b
1
b2MW Lamp Indication of “Do Not Disturb”
0/1 = Lights Steadily/Flashes
b
3MW Lamp Indication of “Do Not Disturb”
0/1 = Not Required/Required
b4MW Lamp Indication of “Message Waiting”
0/1 = Lights Steadily/Flashes
b5MW Lamp Indication of “Message Waiting”
0/1 = Not Required/Required
b
62-Line Guest Name Display on a Dterm
0/1 = Out/In Service
b
7Not used 
						

							NEAX2400 IMX Hotel Feature Programming Manual
Page 126ND-70284 (E), Issue 2
E-21 Emergency Call Monitor – Attendant
E-21   Emergency Call Monitor – Attendant
General Description
EMERGENCY CALL MONITOR – ATTENDANT alerts the hospitality console operator that a guest has placed
a call to an emergency service such as 911. The name and room number of the guest display on the console.
Operating Procedure
Service Conditions
1. An external bell or buzzer can be connected to the emergency trunk through a relay to provide an audible
tone to the console operator when the trunk is seized.
2. Service conditions for ATTENDANT OVERRIDE [A-7] and BUSY VERIFICATION [B-3] also apply
for EMERGENCY CALL MONITOR – ATTENDANT. (For details on [A-7] and [B-3] refer to the
NEAX2400 IMX Feature Programming Manual.
3. The system can be programmed so the hospitality console operator only needs to dial a specific code after
pressing the TKSL key, instead of the trunk route and identification.
4. On outgoing trunk calls, the information on Special Service numbers may be printed (for assistance with
billing). The printout shows route and trunk, the called number, the time the call originated, and the
duration of the call. This feature can also be used to print out a list of 911 calls. For these calls to print on
the hotel printer, SMDR [S-10] must be enabled.
Step Action Result
1
Guest dials 911.The console emergency call trunk LED (trunk group 
busy lamp) illuminates.
2The console operator presses either the 
LOOP or TKSL key.
3
The operator dials either the trunk route 
and identification (TKSL key pressed), or 
station number (LOOP key pressed) of the 
call to be interrupted.Console operator hears busy tone.
4Console operator presses the BV key.A two-burst tone is sent to the interrupted parties, and the 
operator enters into a a three-way conference with the 
parties. The table below shows the various information 
that displays on the console at this time.
5
To terminate the conference call, the 
console operator presses the RELEASE 
key.
When the Console Operator: The Console Displays:
Presses Dials Presses Number Character 
LOOP Station BV Trunk ID Guest Name
TKSL Trunk BV Trunk ID Guest Name